People Are Sharing The Worst Work Emails They’ve Gotten In This Infuriating Twitter Thread (30 Tweets)
Instant messaging and e-mail make our jobs much easier. Long gone are the days of running to your colleague's desk to have normal, face-to-face human interaction about your project. Now, we can send each other passive-aggressive messages and avoid each other altogether. Yay.
This Monday, Amber Sevart tweeted the ridiculous work-related message she received. "I e-mailed you 3 days ago," it said. Indeed, the person contacted Amber on Friday afternoon at 4:47 pm. However, they followed up at 8:15 am on Monday morning which means they technically gave her 28 working minutes to respond.
Amber's tweet instantly went viral, generating over 295K likes and 823 comments, many of which were written by people who also wanted to share the infuriating and ridiculous exchanges they had the pleasure to be a part of at work.
I don't know whether the thread they have eventually created is sad, funny, or both, but it sure does capture the toxic communication most of us have to endure while making a living.
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Oh yes-A clients inability to manage their time, does not constitute an emergency on my part
god i had this before on christmas eve a client sends me a bunch of work to do with a note 'this should be enough to keep you occupied until we return after boxing day'
My client used to e-mail us at midnight on Saturdays with "URGENT ACTION REQUIRED" subjects. We work Mon-Fri 9-5
Email sent at 4.55pm; "can I collect it first thing in the morning?" Uhhh ... no.
So for the first one (the “emailed three days ago” one), does this person not check her email before leaving work?
Such e-mails might be a hint suggesting there's something wrong with the company, too. Experts say poor communication between employees and management is another sign of toxicity.
According to a study conducted by SHRM (Society for Human Resource Management), nearly 3 in 10 employees believe their managers don't encourage a culture of open and transparent communication. When this happens, managers and employees seldom interact. Even when they do, the information typically flows top-down with managers giving instructions to their subordinates, who have no autonomy whatsoever.
To make matters even worse, when the communication is poor, the collaboration between management and employees might also be negatively affected and employees become reluctant to ask questions.
Perfect karma. I can imagine him, after the divorce, losing his temper over wondering why the laundry basket won't fit in the washing machine.
one of these days, somebody is going to invent a washing machine with removable basket-drum-thingies. And then a 'magazine' that holds four or five and lets you queue up a week's worth of laundry, pushing it through the wash, the dryer and back to the start. Because honestly, the slowest part of getting the laundry done is maintaining a schedule that can be interrupted every 44.5 minutes...
Load More Replies...Once I got an assignment, it was already completed and accepted by the customer, when he decided he wanted to change something. It was not a big deal, literally 15 minutes of work, so I did it aтв sent back to him. After 15 min he remembered he needed something else, once again, some little detail, so I did it again. My working day on Friday finished at 5 pm, so at 5:03 I turned off my laptop and left. I had a short vacation, so I returned only on Wednesday to find his email sent on Friday at 5:08 where he once again asked for some minor changes. If he had created a new ticket, his request could have been done in my absence, but he chose to send it to my work email which I didn't have the access to during my vacation.
That is absolutely ridiculous, especially since you told him. His wife sounds smart.
Or, he called the job, they told him she was on vacation, he knew he screwed up, so he got his mama to write the email to cover his ass.
Well I hope there were other reasons for the divorce. I mean the guy did a jerky thing but imagine divorcing someone because he sent a rude email to a coworker and no other reason.
Research on leadership has shown that employees look at their leaders for cues on how to behave in the workplace. So, the communication problem between management and employees can spill into the rest of the organization. As a result, employees no longer see value in communicating and collaborating with each other. Instead of engaging in personal interactions, they prefer using other communications means.
Such as e-mails or text messages. It's a closed circle.
To all people: MOST BUSINESSES ARE OPEN MONDAY-FRIDAY FROM 9-5. WHEN THE BUSINESS IS CLOSED, IT IS CLOSED. GETTING MAD WILL DO NOTHING, BUT PISS OFF THE COMPANY. That is my rant for today.
I usually have excellent service from small companies as well as large. The most recent one was a disappointment. Some of the mix up was my fault. However, 3 WEEKS to travel only 1/4 of the way across the US was a bit much. I confess to nagging after the 2nd week.
Conversely, I ordered some windshield wipers at 10.45 am on Tuesday and they were despatched, delivered and I installed them by 10.30am on Wednesday. My thank you email was back with them, copied to Royal Mail (I'm in UK) by 11am.
Years before I had Amazon Prime, I blanked on US Father's Day until very late on the Wed night before. I paid extra for two-day shipping--I figured, at best, it'd be there by Friday, at worst, it'd be there by Saturday (the holiday was Sunday). My father didn't get his package until Monday. I sent a polite email to Amazon asking them to refund what I'd paid for two-day shipping, since my father's package still showed up late. Amazon agreed, and refunded me the shipping costs.
As a freelance proofreader, I get these projects a lot. I turn them down because they are always such small projects, it isn't worth the time to make an invoice.
TBH, it works excellently well if you're in a very different timezone: You finish, hand over, the other has at least 2/3rd of a full working day, hands back, and you continue seamlessly. But then first find your supplier in that timezone. I have two such clients.
Load More Replies...I've had this type too - my reply was (on the Monday), sure you can have it today, right at the end of the day just a few moments from finishing time. A day isn't a few minutes long.
They're often called clients, so who do you report them to? BBB?
Load More Replies...Which when working from home I struggled with BADLY. Worked as a middle school secretary during pandemic shutdown, and we still operated with normal business hours. Because I was working from home, I was calling 80+ families on my personal phone. Cool, because they felt heard and appreciated on someone's personal phone. Shitty, because sometimes I worked until 8pm because I just... Was there. And people called me whenever their shift was off with questions about their kid and how school was gonna be, etc etc....
The job I had, then had to leave after being exposed to COVID, initially wanted us to use our cell numbers for forwarded business calls when we started working from home. I told them NO, and that my husband and I have a landline we never use (part of an internet package), and that I would create a temporary Google phone number for it, to which the calls could be forwarded. No f*****g way I was going to let clients have either of my personal numbers. Because they’re PERSONAL! Keep home and work separate, or you’ll never have any down time.
Load More Replies...Parents think this of teachers even when we aren't working from home. I get message on the app at every hour.
"A lack of organisation on your part does not constitute an emergency on my part". Words to live by.
God I wish I could remember quotes like this in real time.
Load More Replies...My colleague tended to reply that "deadlines only get serious when the bodies start to pile up", but maybe he wasn't the best business management guru.
In such cases I reply with something like. Standart rate is $xxx but if You need it tomorrow mornig there wil be extra fee $3. And the URGENCY magically disappears :)
I only answer calls from work on weekends. It's harder for someone to prove something is urgent when they are not hiding behind the keyboard
I'm not sure I prefer 1 muppet weekend-phoning me around midnight, instead of 10 emailing me.
Load More Replies...Looks like you had a better sleep than them so don't sweat it.
One of our customers (once upon a time they used to be a bookshop) has a plant in Las Vegas, Nevada. We are in Germany. By now, I explained the concept of time zones to three of their managers. "Yes Chad, it's fantastic that you mailed me your question first thing in the morning and no, we aren't rude when we don't reply within the hour. You are 9 hours behind!!!!!!!"
Like telling a client they can pick up the job in two hours, and they kept coming back every half hour to see if it was done. The Machine runs at one speed! I cannot change that!
If you don't read or at least skim your received emails, you shouldn't be sending any
Ugh I hate this. Out of office, ignored. Two or three emails a day asking why you haven’t responded. Threats to report you. And missed phone calls on your work phone. Then even more angry emails cos you didn’t answer your work phone. They see the out of office, they know you’re not there. Why do they not understand?!
Or in the case of my company, there's a few of us that support our software and we can't even turn on OOO messages, otherwise it breaks the ticketing system (spams replies every few seconds). That's always a fun one...
I like the OOO e-mail auto-response option that immediately spams the sender back with your OOO message, sets the expectation for when you will be back, and if appropriate for your role, who to contact for urgent issues in your absence. If you come back to a full inbox of messages wondering why you haven't responded from some chucklehead anyways, I suggest responding in a non-linear, stream-of-consciousness fashion to each email, pretending like you were responding on the day it was sent to you (while you were on the aforementioned vacation). Ex: Oh my gosh! This hotel's breakfast buffet is so good. I wonder why Mr. Chucklehead isn't reading my OOO auto-responses? I wonder if we can get a place in that cave tour this afternoon, or if we'll have to sign up for tomorrow instead. I really don't want to go tomorrow because that annoying couple from Cleveland said they were going to go on that day's tour. I wonder why Mr. Chucklehead hasn't called my assistant yet?
This I understand a little less, I don't know what sort of college you work at, but students are expected to study, make decisions and be thinking about university on weekends, why shouldn't there be advice for them on weekends? Why doesn't the college employ someone to be available on weekends.
Send an email at 11:59 p.m. on Friday. Send an email two minutes later - Hey I emailed you last week. Very unprofessional of you not to reply.
Sorry I didn’t get your email before, my inbox marked you as spam cos you’re full of sh*t (:
Load More Replies...One thing I wish Facebook would do with is send reminders. I manage my work's Facebook page too, and if someone messages on the weekend or after hours, they get sent a message saying we'll respond during business hours, but then by the time I get into the office the next morning, I've forgotten.
My company put me in charge of our Facebook presence, then blocked all social media on the server. They told me that I had to do it on my own time, from my home. I don't even have a personal Facebook account.
That being said, they should consider getting someone who follows the facebook stuff over the weekend. Fast replies help a company's facebook standing
Or maybe people should not expect someone to be online 24/7
Load More Replies...Same industry as OP...same thing happened to me all the time. That, plus being told at the end of a 4 week project "oh by the way we need 3 other language versions of this 140 page book", expected to have them all finished in the same timeframe while getting blamed for typos in a language I couldn't even read (literally all I did was copy and paste what was provided).
If you have to spend time outside of work hours, answering emails etc, then you should have extra pay for that extra work. If your boss(es) won't pay extra time, they shouldn't expect extra work.
This. not to mention, if your not on company time and get hurt... then you're probably not going to be covered by their worker's comp insurance. And before you think 'oh, I work in an office', the most costly claims are slips, trips and falls- which happen everywhere.
Load More Replies...My old boss used to text me questions about patients during the weekend, while I was home, with no access to patients' charts. I didn't get paid for weekend work, so don't bother me on the weekends.
Time for an email rule that will auto reply that they will get an answer during the next working day...
I used to work for a US company, but I was based in the UK, they would always schedule a Friday afternoon meeting for 12 P.M. , so they could chill afterward, they couldn't understand why I'd be like, "Yeah I'm outa here, as the UK is 5 hours ahead of you guys !"
Aah! Used to have these conversations all the time at my last job! One of the international offices was eight hours ahead. Which is the entire working day for them. They’d email us 8am their time then call us at the end of their day (pretty much beginning of our working day) complaining we hadn’t responded. They seemed to forget the time difference all the time!
the supervisor responded with an out-of-office message immediately. That's why they're the supe. :)
Load More Replies...Well, next time I had to grade one of their assignments, I'd make sure to do it quite quickly so as to not fail to meet their time expectations. Of course, I wouldn't have time to actually look at their work, so would have to score them a low grade because I would expect they made some mistakes along the way.
No, most people are complete and utter c***s who deserve to be shot at close range with a large bore rifle. (I was in 'Hospitality' Catering for about a thousand years, this may have swayed my view of humanity .... )
Load More Replies...'Take care of it'. Personally, in that situation, I'd assume they're contracting a hit on somebody... and report them to the FBI. (okay. maybe not. but I'd definitely day dream about it.)
Load More Replies...My boss does this to me daily! He forwards me stuff with no explanation, no words, nothing. Then seems put out when I reply with a question as to why he forwarded the email. WTF????
My boss just puts "please" and I'm like "Please what?" I'll word it better than that though lol.
Load More Replies...We get this from one of our solicitors (work in a law firm). She sends it to herself, her client, her assistant, her supervisory and the accounts team and it can be something as simple as "we've had the money in and will issue a bill tomorrow. "Name" can you do the bill please" - like we all need to see that email - we just delete her emails when we see them now so will probably miss something important but we've told her to only include us when necessary
All. The. Time. Learn to communicate! Just because YOU know what you want, doesn't mean I do!
Trust me people expect their attorneys to always be there just for them.... like all our client's aren't busy with urgent matters....
My go-to response when I was a programmer for this type of query was "Six to 8 weeks - and you'll need to transfer a quarter-million dollars to my budget to get it done."
Sounds right. And then they complain you implemented it wrong.
the only response for these is to set an alarm to wake up at 2 or 3 in the morning and then phone these people up asking for clarification about something.
The good thing is that more and more laws are been issued on that particular topic. I don't know for the US and their effed up social system, but here in Europe, it should soon be a felony to contact workers outside of their work hours.
And if you had a weekend out-of-office auto response, these people wouldn't read it...
A while back, I experienced a software breaking error that brought my work to a grinding halt. I was told by my director and supervisor to work with Julie in IT to fix the issue. Every email to Julie was met with a days delayed response of "I'll get to that asap". Two weeks later I informed my leadership that I didn't think Julie was taking it seriously, and it was causing a huge backlog. I was told that I'm "always blaming others" for my own failings. The issue was eventually fixed. Another project upgrade was in the works, and Julie was my contact for working through technical issues. I emailed her a list of issues. Forty-one days later, I received a reply in which Julie stated "I guess I dropped the ball on this one, is it still an issue?". Forty-one (41) days. Of course I didn't report it to my director or supervisor, because why set myself up to take the blame again? But I've saved every single email, just in case I have to defend myself to the higher-ups.
Three AM my time zone. Person calls from Asia, in a fury that I am not actively online, replying to their barrage of e-mails. I replied to their e-mails with "We are in different time zones, and this was discussed". Fast forward. a couple months. I get a call on my cell. "Come back in and do this." I replied that I was on vacation and no longer in the country. Boss seriously asked, "Can you come back?" Sure. I'll just ask the airplane to turn around... I haven't had a cell phone since (it's nearly 20 years) and that's why. Just. Leave. Me. Alone. If I am off work, I am *off*.
I work for an international company and used to work with a manager that refused to respect my working hours. He emailed me on weekends, holidays, even Christmas one time (and he didn't even wish me happy holidays) and would kick up a stink if he thought I was ignoring him. The worst stunt he pulled was when I was back-up to a person on holiday and this guy emails me on a Sunday evening about something that needed to be done by Monday morning. I saw it morning of and it was for a meeting that had been planned weeks ago and he should have worked on it with my colleague who was on vacation. The kicker? It was the Easter holidays in my country, no one in my team was working and he knew that. Messed up my plans for the day and I didn't even get a thank you. So glad I don't work with that person anymore.
I literally took 8 hours of PTO yesterday because I had surgery. I was literally knocked unconscious by a medical professional but got calls on my personal cell phone because I didn't answer my desk phone; AND I got *urgent* emails - all despite my out of office messages stating no email and no phone calls will be taken. I even have a "in my absence call XYZ people" message. People. do. not. care. As long as it fits their agenda, they will assume you will fit it too.
Somewhat similar problem - I was a self employed bookkeeper for an IT company. We only have 1 car, so my husband dropped me off in the morning & I had to take public trans to get home (read 2 buses and a trolley - a total of about 1:45 minutes). I left between 2:30 & 2:45 so I could catch my bus. WITHOUT fail, the owner would want to "catch up" on the day at basically 2:30. After missing my bus a number of times, and reminding him I had a bus to catch, I finally just started telling him, "Sorry, you'll have to send me an email - I have a bus to catch" and just leaving. He never really did get it (according to the co-workers who told me how much he bitched about my "leaving early". Um, since I'm self employed you're actually my CLIENT, not my BOSS).
Rather similar. I worked to midnight Friday night on a system upgrade. 19 hours Saturday. Went home after only 9 hours on Sunday. Called the shift supervisor - the system will be down until noon Monday according to tech support. Please make a note so every knows. Emailed my boss - system still down, going home because there is nothing to do per vendor tech support until noon Monday. Come in 8:20am Monday. One of the department heads is yelling because the system is still down and why didn't I stay all night to fix it? My boss had not read his email yet. After I gave the command for the system to reboot and 2 hours later, it had still not rebooted, I called vendor tech support. They said, noon Monday and DON'T touch or it will be to do all over again. Why didn't I email everyone? I guess I assumed the word would be spread. I was grumbled at the entire morning off and on.
Once, product partner from another branch came to visit client. i asked his team in advance if they need anything printed out, because they have the tendency to inconvenience people with short notice. No, they said. Went home later & around 9pm, i was bombarded with frantic calls & whatsapp msgs asking me to print AND to bind 20+ copies of pp for clients. I had to uber to office around 6am next day. Then rushed these to the arrogant higher-up guy at a hotel lobby around 9. Dude was even late but had time to squeezed in a hotel takeout coffee. my arm was sore from all the mad hole punching. Best of all, my expense claim for the uber ride was rejected because it is not compliant with work policy. I basically paid the price for the jerk’s tardiness.
the only response for these is to set an alarm to wake up at 2 or 3 in the morning and then phone these people up asking for clarification about something.
The good thing is that more and more laws are been issued on that particular topic. I don't know for the US and their effed up social system, but here in Europe, it should soon be a felony to contact workers outside of their work hours.
And if you had a weekend out-of-office auto response, these people wouldn't read it...
A while back, I experienced a software breaking error that brought my work to a grinding halt. I was told by my director and supervisor to work with Julie in IT to fix the issue. Every email to Julie was met with a days delayed response of "I'll get to that asap". Two weeks later I informed my leadership that I didn't think Julie was taking it seriously, and it was causing a huge backlog. I was told that I'm "always blaming others" for my own failings. The issue was eventually fixed. Another project upgrade was in the works, and Julie was my contact for working through technical issues. I emailed her a list of issues. Forty-one days later, I received a reply in which Julie stated "I guess I dropped the ball on this one, is it still an issue?". Forty-one (41) days. Of course I didn't report it to my director or supervisor, because why set myself up to take the blame again? But I've saved every single email, just in case I have to defend myself to the higher-ups.
Three AM my time zone. Person calls from Asia, in a fury that I am not actively online, replying to their barrage of e-mails. I replied to their e-mails with "We are in different time zones, and this was discussed". Fast forward. a couple months. I get a call on my cell. "Come back in and do this." I replied that I was on vacation and no longer in the country. Boss seriously asked, "Can you come back?" Sure. I'll just ask the airplane to turn around... I haven't had a cell phone since (it's nearly 20 years) and that's why. Just. Leave. Me. Alone. If I am off work, I am *off*.
I work for an international company and used to work with a manager that refused to respect my working hours. He emailed me on weekends, holidays, even Christmas one time (and he didn't even wish me happy holidays) and would kick up a stink if he thought I was ignoring him. The worst stunt he pulled was when I was back-up to a person on holiday and this guy emails me on a Sunday evening about something that needed to be done by Monday morning. I saw it morning of and it was for a meeting that had been planned weeks ago and he should have worked on it with my colleague who was on vacation. The kicker? It was the Easter holidays in my country, no one in my team was working and he knew that. Messed up my plans for the day and I didn't even get a thank you. So glad I don't work with that person anymore.
I literally took 8 hours of PTO yesterday because I had surgery. I was literally knocked unconscious by a medical professional but got calls on my personal cell phone because I didn't answer my desk phone; AND I got *urgent* emails - all despite my out of office messages stating no email and no phone calls will be taken. I even have a "in my absence call XYZ people" message. People. do. not. care. As long as it fits their agenda, they will assume you will fit it too.
Somewhat similar problem - I was a self employed bookkeeper for an IT company. We only have 1 car, so my husband dropped me off in the morning & I had to take public trans to get home (read 2 buses and a trolley - a total of about 1:45 minutes). I left between 2:30 & 2:45 so I could catch my bus. WITHOUT fail, the owner would want to "catch up" on the day at basically 2:30. After missing my bus a number of times, and reminding him I had a bus to catch, I finally just started telling him, "Sorry, you'll have to send me an email - I have a bus to catch" and just leaving. He never really did get it (according to the co-workers who told me how much he bitched about my "leaving early". Um, since I'm self employed you're actually my CLIENT, not my BOSS).
Rather similar. I worked to midnight Friday night on a system upgrade. 19 hours Saturday. Went home after only 9 hours on Sunday. Called the shift supervisor - the system will be down until noon Monday according to tech support. Please make a note so every knows. Emailed my boss - system still down, going home because there is nothing to do per vendor tech support until noon Monday. Come in 8:20am Monday. One of the department heads is yelling because the system is still down and why didn't I stay all night to fix it? My boss had not read his email yet. After I gave the command for the system to reboot and 2 hours later, it had still not rebooted, I called vendor tech support. They said, noon Monday and DON'T touch or it will be to do all over again. Why didn't I email everyone? I guess I assumed the word would be spread. I was grumbled at the entire morning off and on.
Once, product partner from another branch came to visit client. i asked his team in advance if they need anything printed out, because they have the tendency to inconvenience people with short notice. No, they said. Went home later & around 9pm, i was bombarded with frantic calls & whatsapp msgs asking me to print AND to bind 20+ copies of pp for clients. I had to uber to office around 6am next day. Then rushed these to the arrogant higher-up guy at a hotel lobby around 9. Dude was even late but had time to squeezed in a hotel takeout coffee. my arm was sore from all the mad hole punching. Best of all, my expense claim for the uber ride was rejected because it is not compliant with work policy. I basically paid the price for the jerk’s tardiness.

