Woman Returns A Christmas Tree On January 4th Because “It’s Dead,” And The Shop’s Response Will Infuriate You
Greta J. BoredPanda staff
Christmas is over so it’s time to take down your Christmas tree… or return it to the shop that sold it to you? A woman has decided to do just that. On the 4th of January, she demanded Costo a refund because her Christmas tree “is dead” and one eye-witness has documented the entire thing. After he shared the ridiculous story on the internet, people can’t make up their minds if the shot responded accordingly or if they’re totally nuts.
To give you some background, Costco Wholesale Corporation, trading as Costco, is an American multinational corporation which operates a chain of membership-only warehouse clubs. As of 2015, Costco was the second largest retailer in the world (after Walmart), and it guarantees almost all of their products with a full refund. Whether she really needed the money or because of some other reason, scroll down to read how the customer tried to abuse Costco’s refund policy and let us know what you think about it in the comments.
More info: Facebook
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What do you think ?
I just don't know why stores let their customers have their will - no matter how ridiculous and far fetched it is. They sure can afford to lose these kind of customers - they don't bring in the money, it's the opposite. It's almost like they're stealing from the store. By giving these asshats what they want, it just encourages their stupid behaviour.
Abusing these kinds of policies says a lot more about the people doing it than about the policy, though. I suppose for the employees (seller and managers), it's probably easier and faster to deal with if you can just take whatever and be on your way than to have to argue with the client every time they try to return something ridiculous - which will happen often even if the store doesn't allow it. Maybe the stores figure it's just easier for everybody, and since it isn't hurting their profits, whatever. The actual percentage of people who do this must be small enough they just don't care.
It's not many people that actually do this. Working returns at a store while I was in College we had people attempt to bring back shoes worn by their kids, that were mud caked and falling apart -- they had been thoroughly worn for months by the wear on the soles. -- Did not take them back. Othertimes, the customers are so belligerent it's give them small refund (most are about $10-50) or have to call the cops that sometimes results in a charge for services, if they leave before then.
Nicooneci... all electronics NOW have a 90 day return policy as of 2013 at Costco.
The only time I have ever returned broken shoes was a week after I had purchased them. The woman working there knew that they had been worn that particular week, but asked me to return them, and she would give me store credit for the shoes. I'm unaware if they were damaged when I got them, but no pair of boots should have their soles popping off after a week.
do you think they will take my 7 years old 55 inch tv back? i'm thinking of upgrading
often I'd say it's because unless it's a certain high amount of return, I've been told that the police won't take it seriously, and that we have a budget set aside for "shrink". It's perhaps possible to lose more money or potential customers while trying to recover or prevent a single theft. Simultaneously there is the danger posed to the employees/other customers if they were to say no, such as violence. I honestly don't approve of even a single dollar being stolen or cheated, but I don't know of any solution either.
Mostly because it’s these kind of people who threaten to post bad reviews an go to “Channel 5 news” just to get there way. Yes the tree was dead, it was dead the moment they cut the tree down in Oregon or where ever the trees shipped from, ignorance
REI has an even better/crazier return policy. You should go to one of their "garage sales" to see the crazy stuff people return
I also worked at a store (high end) that had a full refund policy. The local popular news anchor would wear her threads on the air and then return them consistently claiming she had not worn them. How stupid can you be? All I'm saying is that no matter what income level, there are people out there who openly cheat the system and eventually ruin it for everyone else. If this lady was that hard up for cash, I doubt she could or would have bought that tree in the first place.
Would that be Nordstrom perhaps? Cause Nordstrom’s will take back anything, even if it’s not sold by them...
Neiman Marcus :)
Oh oh ok them too! 🤦🏻♀️
This comment is hidden. Click here to view.
I resigned my office-job and now I am getting paid £64 hourly. How? I work over internet! My old work was making me miserable, so I was forced to try something different, two years after...I can say my life is changed-completely for the better! Check it out what i do.... http://cutt.us/6zqsW
If a refund was given then the behavior is reinforced. Good job Costco. Derp.
I just don't know why stores let their customers have their will - no matter how ridiculous and far fetched it is. They sure can afford to lose these kind of customers - they don't bring in the money, it's the opposite. It's almost like they're stealing from the store. By giving these asshats what they want, it just encourages their stupid behaviour.
Abusing these kinds of policies says a lot more about the people doing it than about the policy, though. I suppose for the employees (seller and managers), it's probably easier and faster to deal with if you can just take whatever and be on your way than to have to argue with the client every time they try to return something ridiculous - which will happen often even if the store doesn't allow it. Maybe the stores figure it's just easier for everybody, and since it isn't hurting their profits, whatever. The actual percentage of people who do this must be small enough they just don't care.
It's not many people that actually do this. Working returns at a store while I was in College we had people attempt to bring back shoes worn by their kids, that were mud caked and falling apart -- they had been thoroughly worn for months by the wear on the soles. -- Did not take them back. Othertimes, the customers are so belligerent it's give them small refund (most are about $10-50) or have to call the cops that sometimes results in a charge for services, if they leave before then.
Nicooneci... all electronics NOW have a 90 day return policy as of 2013 at Costco.
The only time I have ever returned broken shoes was a week after I had purchased them. The woman working there knew that they had been worn that particular week, but asked me to return them, and she would give me store credit for the shoes. I'm unaware if they were damaged when I got them, but no pair of boots should have their soles popping off after a week.
do you think they will take my 7 years old 55 inch tv back? i'm thinking of upgrading
often I'd say it's because unless it's a certain high amount of return, I've been told that the police won't take it seriously, and that we have a budget set aside for "shrink". It's perhaps possible to lose more money or potential customers while trying to recover or prevent a single theft. Simultaneously there is the danger posed to the employees/other customers if they were to say no, such as violence. I honestly don't approve of even a single dollar being stolen or cheated, but I don't know of any solution either.
Mostly because it’s these kind of people who threaten to post bad reviews an go to “Channel 5 news” just to get there way. Yes the tree was dead, it was dead the moment they cut the tree down in Oregon or where ever the trees shipped from, ignorance
REI has an even better/crazier return policy. You should go to one of their "garage sales" to see the crazy stuff people return
I also worked at a store (high end) that had a full refund policy. The local popular news anchor would wear her threads on the air and then return them consistently claiming she had not worn them. How stupid can you be? All I'm saying is that no matter what income level, there are people out there who openly cheat the system and eventually ruin it for everyone else. If this lady was that hard up for cash, I doubt she could or would have bought that tree in the first place.
Would that be Nordstrom perhaps? Cause Nordstrom’s will take back anything, even if it’s not sold by them...
Neiman Marcus :)
Oh oh ok them too! 🤦🏻♀️
This comment is hidden. Click here to view.
I resigned my office-job and now I am getting paid £64 hourly. How? I work over internet! My old work was making me miserable, so I was forced to try something different, two years after...I can say my life is changed-completely for the better! Check it out what i do.... http://cutt.us/6zqsW
If a refund was given then the behavior is reinforced. Good job Costco. Derp.