Waiter Takes Revenge On “Karen” Who Didn’t Tip, And The Internet Isn’t Having It
A waiter went viral after calling out a woman for not tipping on a $650 takeout order, sparking debates on tipping etiquette.
23-year-old Dean Redmond took to his TikTok page on Friday (15 March) to call out a woman who allegedly “didn’t tip” him and his colleagues on “a $650 takeout order.”
In a video, which has amassed 922,400 views, Dean, who works as a restaurant server and uses his social media to post rants about his workplace, explained how a customer placed a “50-item order” at 9:00 am, which meant he had to call her up and warn her it would take an extra 30 minutes to complete.
Dean received an unpleasant response from the customer, whom he nicknamed “Karen.” expressing dissatisfaction at the additional wait time and hanging up without further communication.
A viral TikTok video by waiter Dean Redmond exposed a customer for not tipping on a $650 takeout order
Image credits: deanredmonds
Image credits: deanredmonds
The restaurant worker went on to assume the so-called Karen was “kidding” after she replied “no” to Dean’s request to give them more time to prepare the order, as employees in the kitchen were working hard to get the order ready for 10:00 am.
Dean explained that at 9:30 am, the customer came to the restaurant and “confronted” one of his co-workers.
The content creator subsequently confronted her, noting he was the one to speak to her on the phone. As a result, the woman allegedly responded: “You asked me if we could give you 30 more minutes, at which point I said no.”
Dean assumed the customer was joking when she declined to give the restaurant more time to prepare the order
Image credits: deanredmonds
Image credits: deanredmonds
The angered customer went on to compare her experience to the one she’s had with Panera and Chipotle, arguing waiting times were shorter.
The woman refused Dean’s offer of some water, and upon collecting her food, she didn’t leave a tip “on a $650 order,” Dean exclaimed in shock.
The stunned server said: “Not $5, not $2, nothing. No thank yous, leaves.”
Dubbed “Karen,” the customer left without expressing gratitude, leaving the server shocked
Image credits: deanredmonds
“Forty minutes later, I got a tap on my back. I turn around. I almost jump when I see her.
“She’s like, ‘Is there a reason you gave us all dry sandwiches? No ketchup, no hot sauce, no mustard?'”
“I am so done. I almost dragged her by her head over to the self-serve center where it literally says self-serve sauces.”
You can watch Dean’s rant below:
@deanredmonds She wrote such a bad review #customerservice #serverlife #restaurantlife #restaurant #storytime #karen #karens #restaurantreview ♬ Monkeys Spinning Monkeys – Kevin MacLeod & Kevin The Monkey
Dean further revealed that his difficult customer “had the nerve” to write a “bad review” about the restaurant after the quarrel.
According to the restaurant’s manager, the review claimed Dean and his team “purposely” served the Karen “dry sandwiches” because they were “mad she came in early.”
But as a result of leaving her real name in the review, Dean said his team managed to track her down on Google, discovering that she worked at a company located nearby.
Dean recalled: “So we went on to Google reviews with our parents’ accounts and wrote her really nice reviews with her name in them.”
While some viewers agreed with Dean, others expressed different opinions
Is this person 23 or 13? Throwing a tantrum about doing your job, then using mommy and daddy's accounts to post "revenge" reviews is pathetic, making a tiktok about it and pouting down the camera even more so.
I work with a lot of younger people. I have never seen so many grown adults throw temper tantrums. They get written up, have more senior managers have to talk to them, to it escalating to HR. The HR one was because someone felt "picked on" because they were laying on the concrete floor, on their phone, instead of working. I'm not knocking every person, but I never experienced this type of behavior from anyone other than a toddler before.
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This trend of filming yourself ranting from inside your car while pointing your camera up your nose needs to go far far away.
What a bad, boring post. Tiktok - check. Ragebait - check. Guaranteed to start a comment war about tipping culture for the 9,000th time? Check. Giant stupid tiktok face and camera shoved up nose? Check. Dull person just complaining for internet attention? Check. Please don't post garbage like this.
Idiotic TikTok post of some idiot sticking their giant ugly face in the camera and throwing a tantrum like a spoiled little child. Pathetic garbage content as usual, BP.
The pot seems not to know how black the kettle is. I gather you don’t see the irony in your posting a message whining about some guy whining about a customer, huh?
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It's a take out order???? I belong to a country that also relies on tipping culture (Not US)(10% standard when at a restaurant) but we don't tip for take aways. What's next - tipping staff at checkout? Ridiculous.
Some places already ask for tips at the cash register. I don’t even feel awkward hitting $0 anymore
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He asked if she could wait an extra half hour, she said no. If she wasn’t allowed to say no, why did he ask her? Do they not include sauces in takeout orders? So every Uber eats guy goes and puts sauce on the food they are delivering? Then he gets into it with her, has a review war and makes a TikTok. This guy is likely fired by now for cause.
Too many people use questions when there is no choice. If there is no choice, then make a statement. Don't ask people's permission. " With an order of this size, we will require an additional half hour to prepare it. It will be ready at (insert time)."
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Why would you tip on a take out order. You are literally doing a job you receive an hourly compensation for. If it's not enough, find a job with a better company, don't insist that we make up for where the company you work for fails. You should be mad at the restaurant NOT the customer, besides, you sound like a major drama queen.
Please stop using Karen descriptor. It’s played and it’s wrong to disparage the name.
This and those POS machines in stores asking if you want to round up to donate or choose an amount are getting out of hand.
If you're underpaid, take it up with your employer, not the customers.
Then get fired and replaced by someone more desperate? It's not that easy. I agree it's an employer issue but the workers can't do anything to fix it. It's a regulation problem
Load More Replies... I don't work in that industry so maybe it's different, but you could lose your job doing that if you're not a company spokesperson because you're damaging the company's reputation, not just by drawing attention to the customer's negative experience but by acting like the voice of the company. Bet this guy's managers are still trying to deal with the fallout. We're all paid to do a job, like it or not.
Incorrect Headline: "Waiter Takes Revenge On “Karen” Who Didn’t Tip..." He is NOT a waiter, and does not perform the services or deserve tips that are associated with that job title and pay structure. Tips are not required, nor should they be expected for takeout counter service.
If you live in California you already get $20 per hrs minimum. For doing what?? Complaining!!! Wow. Doesn't matter how much the order is if it's a take away then no tip period. A good review comes with good customer service and I se no good customer service here. If the customer said no those orders should have been ready when first promised. Not 30 min later. Also, typically take away orders are to be provided condiments, since they are not eating in the building. Especially if the sandwiches claim to have those condiments. No Karen behavior here. Just spoiled lazy brat behavior. Such a shame people think this is the standard now. No hard work no above and beyond. Just pathetic. .
I saw this video on my fyp. It screamed entitled brat. I don’t ever tip on to go orders especially when I’m the one picking it up. Had he delivered it to her house that would be different. He needs to find another job if he thinks he’s so entitled to people’s money when all he does is put a box in a bag.
$650 order is a lot for take out, so it's a lot of work so i think tip is appropriate. For sample if someone order sandwich worth $650, that's like 65 sandwich order, that's quite a lot, but i people usually order but didn't tip and i'm okay with it. But i will decline to do catering order for like 500-1000 ppl when there's no tip. You have to come work like 5 hours earlier to do it, usually the boss that the one offering to pay for tip and extra pay for all those stuff
I don't tip on pickup orders either, what's next??? tipping at McDonalds?...I only tip on delivery or dine-in....there has been times I tipped on a pickup when the staff was super nice but it's rare
I tip 25% minimum, even when the service is not great, which is typical in America. I would not tip one red cent for a takeout order that cost five figures. The restaurant is fortunate I’m patronizing their establishment. Go live overseas and see what happens with your entitled attitude.
I wish i could find the restaurant to leave a bad review. This is absolutely ridiculous. Having worked in the resto industry for years, i am a pro-tipper even though I feel the culture has gotten out of hand. However THIS, is beyond ridiculous. 20 minutes late with poor quality food and you are OUTING her!?!? This is wrong on so many levels. Maybe its a Gen x thing, but i am flabbergasted. Remember when we would REFUND customers for bad service or quality, now we are expected to TIP despite bad service and quality....
Nope, f**k tipping. I am not your employer, and I feel zero guilt. F**k off.
Is this person 23 or 13? Throwing a tantrum about doing your job, then using mommy and daddy's accounts to post "revenge" reviews is pathetic, making a tiktok about it and pouting down the camera even more so.
I work with a lot of younger people. I have never seen so many grown adults throw temper tantrums. They get written up, have more senior managers have to talk to them, to it escalating to HR. The HR one was because someone felt "picked on" because they were laying on the concrete floor, on their phone, instead of working. I'm not knocking every person, but I never experienced this type of behavior from anyone other than a toddler before.
Load More Replies... This trend of filming yourself ranting from inside your car while pointing your camera up your nose needs to go far far away.
What a bad, boring post. Tiktok - check. Ragebait - check. Guaranteed to start a comment war about tipping culture for the 9,000th time? Check. Giant stupid tiktok face and camera shoved up nose? Check. Dull person just complaining for internet attention? Check. Please don't post garbage like this.
Idiotic TikTok post of some idiot sticking their giant ugly face in the camera and throwing a tantrum like a spoiled little child. Pathetic garbage content as usual, BP.
The pot seems not to know how black the kettle is. I gather you don’t see the irony in your posting a message whining about some guy whining about a customer, huh?
Load More Replies... It's a take out order???? I belong to a country that also relies on tipping culture (Not US)(10% standard when at a restaurant) but we don't tip for take aways. What's next - tipping staff at checkout? Ridiculous.
Some places already ask for tips at the cash register. I don’t even feel awkward hitting $0 anymore
Load More Replies... He asked if she could wait an extra half hour, she said no. If she wasn’t allowed to say no, why did he ask her? Do they not include sauces in takeout orders? So every Uber eats guy goes and puts sauce on the food they are delivering? Then he gets into it with her, has a review war and makes a TikTok. This guy is likely fired by now for cause.
Too many people use questions when there is no choice. If there is no choice, then make a statement. Don't ask people's permission. " With an order of this size, we will require an additional half hour to prepare it. It will be ready at (insert time)."
Load More Replies... Why would you tip on a take out order. You are literally doing a job you receive an hourly compensation for. If it's not enough, find a job with a better company, don't insist that we make up for where the company you work for fails. You should be mad at the restaurant NOT the customer, besides, you sound like a major drama queen.
Please stop using Karen descriptor. It’s played and it’s wrong to disparage the name.
This and those POS machines in stores asking if you want to round up to donate or choose an amount are getting out of hand.
If you're underpaid, take it up with your employer, not the customers.
Then get fired and replaced by someone more desperate? It's not that easy. I agree it's an employer issue but the workers can't do anything to fix it. It's a regulation problem
Load More Replies... I don't work in that industry so maybe it's different, but you could lose your job doing that if you're not a company spokesperson because you're damaging the company's reputation, not just by drawing attention to the customer's negative experience but by acting like the voice of the company. Bet this guy's managers are still trying to deal with the fallout. We're all paid to do a job, like it or not.
Incorrect Headline: "Waiter Takes Revenge On “Karen” Who Didn’t Tip..." He is NOT a waiter, and does not perform the services or deserve tips that are associated with that job title and pay structure. Tips are not required, nor should they be expected for takeout counter service.
If you live in California you already get $20 per hrs minimum. For doing what?? Complaining!!! Wow. Doesn't matter how much the order is if it's a take away then no tip period. A good review comes with good customer service and I se no good customer service here. If the customer said no those orders should have been ready when first promised. Not 30 min later. Also, typically take away orders are to be provided condiments, since they are not eating in the building. Especially if the sandwiches claim to have those condiments. No Karen behavior here. Just spoiled lazy brat behavior. Such a shame people think this is the standard now. No hard work no above and beyond. Just pathetic. .
I saw this video on my fyp. It screamed entitled brat. I don’t ever tip on to go orders especially when I’m the one picking it up. Had he delivered it to her house that would be different. He needs to find another job if he thinks he’s so entitled to people’s money when all he does is put a box in a bag.
$650 order is a lot for take out, so it's a lot of work so i think tip is appropriate. For sample if someone order sandwich worth $650, that's like 65 sandwich order, that's quite a lot, but i people usually order but didn't tip and i'm okay with it. But i will decline to do catering order for like 500-1000 ppl when there's no tip. You have to come work like 5 hours earlier to do it, usually the boss that the one offering to pay for tip and extra pay for all those stuff
I don't tip on pickup orders either, what's next??? tipping at McDonalds?...I only tip on delivery or dine-in....there has been times I tipped on a pickup when the staff was super nice but it's rare
I tip 25% minimum, even when the service is not great, which is typical in America. I would not tip one red cent for a takeout order that cost five figures. The restaurant is fortunate I’m patronizing their establishment. Go live overseas and see what happens with your entitled attitude.
I wish i could find the restaurant to leave a bad review. This is absolutely ridiculous. Having worked in the resto industry for years, i am a pro-tipper even though I feel the culture has gotten out of hand. However THIS, is beyond ridiculous. 20 minutes late with poor quality food and you are OUTING her!?!? This is wrong on so many levels. Maybe its a Gen x thing, but i am flabbergasted. Remember when we would REFUND customers for bad service or quality, now we are expected to TIP despite bad service and quality....
Nope, f**k tipping. I am not your employer, and I feel zero guilt. F**k off.
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