“The customer is always right.” We’re so used to hearing this that most of us just accept it and don’t think about whether it’s right or wrong. But if you’ve ever dealt with clients, worked in the service industry, or know anyone who does, then you’ll know that the reality can sometimes be jarringly different.

When Twitter user Pigeon Fancier asked people to share the most ridiculous demands their customers have ever made of them, the thread went viral. It looked like people couldn’t wait to get the emotional weights off their chests.

Scroll down for some of the very best replies in the Twitter thread, upvote your faves, and be sure to leave us a comment or two about the ridiculous demands that customers have made of you. When you’re done reading this article, check out Bored Panda’s post about the times that customers acted like total jerks and got shamed online.

Image credits: isabelzawtun

#1

People-Share-Customer-Demands-Stories

DorianPlum Report

Katie and Jared Coates
Community Member
5 months ago

A hero we all need

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#2

People-Share-Customer-Demands-Stories

hill_dabbs Report

ADHORTATOR
Community Member
5 months ago

Good point

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#3

People-Share-Customer-Demands-Stories

WaterstonesPicc Report

Clavelle
Community Member
5 months ago

Please restore my faith in humanity and tell me someone did NOT actually say that.

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Right, so we know that privileged and unreasonable customers exist. But now what? What’s the best way to deal with them? Should you ignore them? Do what they ask of you? Get into an argument? Prank them? Quit altogether?

Well, John Siebert suggests taking the high road: politely but firmly saying “no” when your customers are acting like petulant toddlers.

According to Siebert, the odds are, your clients aren’t used to hearing that little word. And they’ll most likely want to get into an argument with you. The best way forward is answering their aggression with politeness. If you manage to keep your cool when someone’s screaming at you, that’s it—you’ve won at life.

#4

People-Share-Customer-Demands-Stories

cortlamp Report

I’m Foxxy and I know it 😉
Community Member
5 months ago

I used to get that when I was on my lunch break, I would kindly let them know that they would need to see someone else as I was on break and they would often get so shitty.

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#5

People-Share-Customer-Demands-Stories

BobbyPesto Report

Francis
Community Member
5 months ago

"Birdys! the big day is here! we trained so long! now come here and..."

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#6

People-Share-Customer-Demands-Stories

kristinneuman Report

C
Community Member
5 months ago

This one is hysterical LOL. Maybe he had it on speaker and see which one got the biggest head tilt from his dog

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Siebert also suggests adding a price tag to unreasonable demands. How quickly demands go away when clients realize you won’t do time-consuming tasks for free! Of course, not everyone has that option.

And if you know in your heart that a demand is unreasonable, don’t ever give in. Instead, talk to the client. Educate them. Make them see the error of their ways. Don’t indulge them because that creates a problem for other people who’ll have to deal with them further down the road.

#7

People-Share-Customer-Demands-Stories

Frenchie1904 Report

Ilona
Community Member
5 months ago

Some people only have a single brain cell.

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#8

People-Share-Customer-Demands-Stories

juliedoubleday Report

Catlady6000
Community Member
5 months ago

It's amazing how often a hammer will just randomly fall on things. Repeatedly

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#9

People-Share-Customer-Demands-Stories

KayNoire Report

Kaisu
Community Member
5 months ago

I live in a country that uses euros and when I worked in customer service I sometimes got old British people yelling at me asking why we don't accept British pounds, that it's money all the same

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Be sure to let us know what your strategies for dealing with demanding (and most likely rude) customers are, dear Pandas!

#10

People-Share-Customer-Demands-Stories

bikiniraptor Report

Ben Smith
Community Member
5 months ago

Tell him the manager is right through that door....

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#11

People-Share-Customer-Demands-Stories

davewal Report

I’m Foxxy and I know it 😉
Community Member
5 months ago

OMG I had a customer like this that came in every bloody week. He was a horrible customer and no one ever wanted to serve him coz he was a real genuine arsehole and it wasn’t just because of the bags.

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#12

People-Share-Customer-Demands-Stories

ObscureAaron Report

ZombieGirl
Community Member
5 months ago

I worked at a gas station and had this "demand" all the time!

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#13

People-Share-Customer-Demands-Stories

niftybiscuit Report

Francis
Community Member
5 months ago

and here we can read the reason why i got anger management problems when i worked in retail

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#14

People-Share-Customer-Demands-Stories

i_wasnt_looking Report

mummy pig
Community Member
5 months ago

Oh you should have

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#15

People-Share-Customer-Demands-Stories

paulteta Report

troufaki13
Community Member
5 months ago

I would have said "you know what? I quit!" and then just storm out!

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#16

People-Share-Customer-Demands-Stories

30yroldrunaway Report

Ben Smith
Community Member
5 months ago

If you worked at a Thai restaurant in Thailand....wouldnt that just be...a restaurant?? ;)

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#17

People-Share-Customer-Demands-Stories

amy_bugg Report

LuckyL
Community Member
5 months ago

or maybe he just wanted to talk with you ;)

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#18

People-Share-Customer-Demands-Stories

muddaub Report

C
Community Member
5 months ago

Okay this is just adorable

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#19

People-Share-Customer-Demands-Stories

theauthormalone Report

Lisa loves cats
Community Member
5 months ago

I’m imagining the look on her face... is that bad???

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#20

People-Share-Customer-Demands-Stories

and_how Report

Martha Meyer
Community Member
5 months ago

Some people really urgently need a brain transplant since theirs doesn't seem to be working properly...

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#21

People-Share-Customer-Demands-Stories

weed_granny69 Report

Carol Emory
Community Member
5 months ago

I can explain this. My husband hates drip coffee but loves cold brew. He says cold brew is less bitter. So he will buy cold brew and heat it up in the microwave. I just recently convinced him to keep it cold and add almond milk....he loves it.

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#22

People-Share-Customer-Demands-Stories

abbycohenwl Report

Ellie
Community Member
5 months ago

We need to speak up for these ppl. In the future, if we ever encounter such idiots we should speak up on their behalf and yell at those fuckers.

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#23

People-Share-Customer-Demands-Stories

PanickedIdiot Report

Ruth Mayfly
Community Member
5 months ago

Give her a copy of 102 Dalmatons and charge her 34 times. Alternatively, cut off a small sliver of the DVD and sell her that.

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#24

People-Share-Customer-Demands-Stories

dinoschroer Report

A B C
Community Member
5 months ago

Who doesn't know about the old tradition of Christmas cacti? Their needles are perfect to hang tiny ornaments from.

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#25

People-Share-Customer-Demands-Stories

lindseyfever Report

A B C
Community Member
5 months ago

Wait what? O.o

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#26

People-Share-Customer-Demands-Stories

AmandaJane314 Report

troufaki13
Community Member
5 months ago

Maybe she was looking for Platform 9 3/4?

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#27

People-Share-Customer-Demands-Stories

alienknitter1 Report

WilvanderHeijden
Community Member
5 months ago (edited)

According to my friend that works as a gardener other plants people often ask for are: Labia Majoris, Clitoris and one customer asked for a Hernia.

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#28

People-Share-Customer-Demands-Stories

hcdizzle_ Report

Carol Emory
Community Member
5 months ago

Saw a t-shirt one time that said "Ex-Lifeguard on duty: Some Blue Kid got me fired."

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#29

People-Share-Customer-Demands-Stories

meesterbob Report

DforDorothy
Community Member
5 months ago

" I'm just holding it for a friend..." 🙄

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#30

People-Share-Customer-Demands-Stories

punmagnate Report

Ellie
Community Member
5 months ago

I hope you told him to go choke on that piece of plastic. What an idiot.

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#31

People-Share-Customer-Demands-Stories

wushUdoin Report

mummy pig
Community Member
5 months ago

Defenetly qualifies

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#32

People-Share-Customer-Demands-Stories

KelseyJoWard Report

Miranda Panda
Community Member
5 months ago

dum-dum-dum-dummmmmm!!!

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#33

People-Share-Customer-Demands-Stories

sarahthemoose Report

C
Community Member
5 months ago

What does that even mean

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#34

People-Share-Customer-Demands-Stories

Wrek1oose Report

Ksenia M
Community Member
5 months ago

I... have questions...

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#35

People-Share-Customer-Demands-Stories

ItsAndyFromWork Report

C
Community Member
5 months ago

Maybe her kid just isn't good at it

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Note: this post originally had 72 images. It’s been shortened to the top 35 images based on user votes.