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Anyone who has had to wait in line at a customer support desk or at a particularly busy grocery store has no doubt come to the realization that there are some people who simply do not know how to accomplish basic tasks. As a result, they will start to ask employees for help, but, more often than not, the things they want range from excessive to downright impossible.

We’ve gathered some posts and pictures from retail workers that are sure to infuriate anyone who has had a customer-facing job. So get comfortable as you scroll through, upvote your favorites and if any of this looks familiar, be sure to share that story in the comments section below.

#2

Be Gone Karen

Be Gone Karen

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Ripley
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We used to get people (back in the old days) asking if they could fax us a cheque. The standard response was "only if we can then fax you the goods".

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#3

These Signs Should Be Posted At Every CVS

These Signs Should Be Posted At Every CVS

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Michael Largey
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Next line. "Before you fill out the application, ask how much the job pays. Then you'll understand why we're short staffed."

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It does not take a genius to realize that the customer is most definitely not always right. Broadly speaking, this concept was more often used as advice for the folks managing a store, hotel or restaurant and not something the customer should really internalize. Even at businesses that strived to satisfy all customer needs, there was still an understanding that the customer could be right, if, and only if, they had the money.

Even in the heady, perhaps overly optimistic days of the late 20th century, critics thought this idea was strange. Dishonesty isn’t just some modern day issue and folks are just downright dimwitted when it comes to picking an item or understanding the terms and conditions of a coupon.

#4

Abusive Customers

Abusive Customers

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Damned_Cat
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Heck, I've been yelled at by a middle-aged white lady for things that were wildly outside the services we even offered in our department.

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Similarly, this sort of entitlement isn’t just modern, even if it feels like it. American journalist Damon Runyon wrote "the customer is always right in taking advantage of the tradespeople," all the way back in 1939. Lets face it, entitlement is probably as old as human civilization, meaning that workers who have to deal with other people have always had the short end of the stick.

#7

Up At 4 Am Every Day 😢

Up At 4 Am Every Day 😢

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V
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

"How come you have to work so late Christmas Eve" said by person shopping at 5.30pm on Christmas Eve. I wonder?

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#8

Anyone Else Have These Problems?

Anyone Else Have These Problems?

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The Doom Song
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Trust us. If we say we don't have any out the back then we don't have any out the back.

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#9

No Lies Detected

No Lies Detected

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Andrew Irish
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This kind of thing is the only weapon we have against being treated like garbage without losing our jobs. Rude people don't seem to always realize this. Every customer service person has some sort of influence over the customer's experience and can and usually will use it to some degree. At the hotel I work at I know which rooms are used the most and which aren't. I know what rooms are quietest, where the wifi is best, and much more than people realize. "Oh, you think gays ruined 'your' country?" *turns off wake-up call. "Have fun leaving 2 hours late for that wedding!"

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More recently, Business Insider has stated that this concept "created a sense of entitlement among shoppers that has led to aggression and even violence toward retail workers." Anyone who has tried to brave the crowds on Black Friday can attest to the fact that being in a store simply turns some folks basically feral.

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#10

When A Customer Starts Calling You By The Name On Your Name Tag

When A Customer Starts Calling You By The Name On Your Name Tag

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Al Fun
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It’s good to know that this is not appreciated. I always assumed the opposite.

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#11

Very Interesting Story... But I Still Need An ID To Check

Very Interesting Story... But I Still Need An ID To Check

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Mike F
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Then I'm sure you won't mind going there to make this purchase. Have a great day!

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#12

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Chich
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Although TBF I was recently in a self checkout where if you made one mistake it would lock the terminal and a clerk had to be summoned to clear it. No backsies for you!

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#13

Let Me Have A Word With My Supervisor

Let Me Have A Word With My Supervisor

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Riley Quinn
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

A customer's mother was staying in the home and felt it was her place to tell me and my crew how to do our job. I attempted to explain I was fulfilling the contract her daughter signed, but she demanded to talk to the supervisor. Well, you're speaking with the owner right now, so you can either let us finish or you can explain to your daughter why we left early.

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#14

I’ve Experienced This At CVS More Than Anywhere Else I’ve Ever Worked

I’ve Experienced This At CVS More Than Anywhere Else I’ve Ever Worked

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quentariel
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've been freaked out by all generations pretty equally. Mostly it's older people during the day and somewhat younger after 4 pm. during the rush hours.

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#17

All The Time

All The Time

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StrangeOne
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Just being out and about, I've had older ladies come up to me just to talk about their very personal ailments and what they're doing to treat it. Some just want to rant. One lady just sat beside me, yakked and yakked, nonstop. I had my earphones in. I attempted to say something but she cut me off. Seems like she didn't mind it was a one-sided conversation. Then she got up and left and thanked me for the listening ear.

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#18

Can You Take That Off?

Can You Take That Off?

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Sarah Bailey
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I do this all the time. But not by $110 but 1 or 2 items. Even with a calculater going. But I live check to check and I am disabled and have a fixed income. Also it's an inconvenience to most But an embarrassing moment for me every time.

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#19

Since My Last One Blew Up Here's 3 More 🤓

Since My Last One Blew Up Here's 3 More 🤓

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Beth Wheeler
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Because there's a stack of 50 scripts ahead of yours that isn't here yet!

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#21

This Is A Fact

This Is A Fact

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StrangeOne
Community Member
1 day ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Staff shouldn't take that so personal. Never know what's on a customer's mind and what is going on in their life. If you get silence, just take that as your answer that they don't feel like small chit chat, or even a "fine". The silent customer may even feel a bit bad later for not saying anything, or remember you from next time as the nice cashier who spoke to them nicely.

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#22

😂

😂

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Beth Wheeler
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

WOW, get over yourself. Those people work their butts off with lots of scripts every day.. usually with 1 pharmacist and the rest are techs that to my understanding a pharmacist has to be there for them to fill any scripts.

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#24

🙃

🙃

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Riley Quinn
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Unless the customer knows the store is short staffed, it is a reasonable question. Many times someone is merely stacking shelves and can be called up front.

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#25

Relatable

Relatable

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medcrest
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Nasty blizzard in NoDak in '65. Snow over the tops of cars. Streets covered 6 feet deep. My distributor cap was packed with snow. Local bottle shop sold out in 8 hours. College town.

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#26

Everyday At CVS

Everyday At CVS

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Brian Droste
Community Member
1 day ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Want to complain about the prices? Write to the pharmaceutical company. They are the stupid idiots that set the prices out of reach for poor people to afford their medications.

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#29

Please. Shut Up!

Please. Shut Up!

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StrangeOne
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's a crucial but challenging skill to know how to get customers moving along without making them feel bad. It's okay to tell them firmly but nicely "Sorry, but I do have to get back to work and serve the next customer. I'll see you next time. Take care." I've found the elderly people can get so lonely and need that social interaction, but they get carried away and forget they're talking to employees on the clock. They haven't forgotten what it means to be at work and will understand.

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#31

Damn Chip Readers

Damn Chip Readers

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Jaq Jack
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a lady when I worked at a gas station in a vacation town accuse me of filling her gas tank with water. When I told her there was no way she said “I live here full time!” Ok. I work at a gas station how far away do you think I commute for 10$ an hour? Then when I told her I couldn’t refund the gas because it was in fact NOT Water I became a racist because I am white and she was black. Worst part was that she had her 9/10 year old son with her who was obviously mortified, he looked at me helplessly and just shrugged.

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#35

When You’ve Spent The Last 15 Minutes Frantically Looking For A Lady’s Photo Order And You Finally Find It Under Her Maiden Name And She Goes, “I Haven’t Gone By That Name In Five Years. How Funny, Right?!”

When You’ve Spent The Last 15 Minutes Frantically Looking For A Lady’s Photo Order And You Finally Find It Under Her Maiden Name And She Goes, “I Haven’t Gone By That Name In Five Years. How Funny, Right?!”

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#36

Already Got 10 Calls In An Hour Get Out Of My Head Get Out Of M

Already Got 10 Calls In An Hour Get Out Of My Head Get Out Of M

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Riley Quinn
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Lady, whadaya want me to do? I can sell you reading glasses, sunglasses, but there are no eclipse glasses.

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#38

“It Just Says Processing, Why Is It Not Taking My Card?”

“It Just Says Processing, Why Is It Not Taking My Card?”

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Brian Droste
Community Member
1 day ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I don't think that has happened to me but I have been tired and in a little bit of a hurry and did not do something right and it won't take my card. Try it two or three times. Finally look at the screen the screen to see what is going on to fix the problem. Once I figure it out, I am good but get frustrated in the mean time. Usually forget to hit the payment method.

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#39

LOL

LOL

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Steve Robert
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Because the CEO and executive whinners would rather make more money than hire another pharmacist. And it will get even worse the next four years, assuming we survive them.

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#40

CVS Might Win The Award For Worst Customers In The World

CVS Might Win The Award For Worst Customers In The World

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Beth Wheeler
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

She just had to move the chair from the side to block the aisle... Entitled much?

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#43

Some Memes I Made So We Can Laugh At The Stupidity

Some Memes I Made So We Can Laugh At The Stupidity

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Papa
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My wife and I were at the grocery store Wednesday afternoon. We started to get in a short checkout line, but then realized they were trying to close it so the young lady could go on break so we went to another one. She called me back, and said she'd take care of us first. I tried to buy her a snack or drink to show our appreciation, but she wouldn't accept it.

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#44

When An Elderly Customer Walks Up To The Photo Kiosk, Spends .0002 Seconds Looking At The Screen, And Makes Eye Contact With You From Across The Store

When An Elderly Customer Walks Up To The Photo Kiosk, Spends .0002 Seconds Looking At The Screen, And Makes Eye Contact With You From Across The Store

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Verfin22
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Only if I'm on the way to lunch or bathroom. Goes for management too.

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#46

All Of Us On A Daily Basis

All Of Us On A Daily Basis

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Damned_Cat
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

To be fair, it is aggravating when the website says that the local store has 20 items in stock, but you go there, and someone tells you that they never carried those items at that location.

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#47

Yes, Yes, Go On

Yes, Yes, Go On

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StarCrossedFriday
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have the opposite. My chemist has a horrible habit of semi interrogating me about meds I’ve been on for years, asking me super personal questions about my condition in front of a room full of other people. It’s really, really awkward.

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#49

Since My Last One Blew Up Here's 3 More 🤓

Since My Last One Blew Up Here's 3 More 🤓

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Pam Rix
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Some Rx stores only have 1 licensed Pharmacist on duty for the whole day and most States require a Pharmacist be on duty at all times and they need to eat too, so they close for that hr. If you want to go to school for several yrs and acculate a huge debt go enroll in college.

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#51

Since My Last One Blew Up Here's 3 More 🤓

Since My Last One Blew Up Here's 3 More 🤓

Cootuh2 Report

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#53

"I Want To Add $440 To My Chime Card"

"I Want To Add $440 To My Chime Card"

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Brian Droste
Community Member
1 day ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Can you take that to the bank and bring back bigger bills? I would really appreciate that.

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