Woman Makes An Honest Glassdoor Review After Company Screws Her Over, They Demand She Delete It
Some say, “all publicity is good publicity”, but is it really always the case? Certain reviews can significantly affect how people view the company, which is why they might not appreciate the negative ones very much.
Redditor u/albanska recently told the ‘Anti Work’ community about a company asking her to delete a negative review she left. The woman didn’t hold back from saying exactly what she thought of the workplace after it rescinded a job offer, leaving her jobless and furious. Scroll down to find the full story below.
Reviews can significantly alter the way a person sees the product or the company, whether for the better or worse
Image credits: Sora Shimazaki (not the actual photo)
This person left a negative review after the company rescinded a job offer
Image credits: insidecreativehouse (not the actual photo)
Image credits: albanska
Customer reviews can influence the way others view the product or business
Not everyone is equally affected by what other people think; however, the majority seems to be somewhat easily influenced. For example, when it comes to buying products, as much as 95% of consumers take reviews into consideration, according to 2023 data. Nearly half of buyers trust online reviews to the same level they would a personal recommendation.
But reviews can influence not only people’s buying decisions, but the way they evaluate other things, such as businesses as well. Recent data revealed that nearly three-in-four people say positive reviews increase their trust in a company, while negative ones can make as much as 94% of customers avoid certain businesses.
The National Strategic Group pointed out that consumers typically write reviews when their experience with the company evokes a heightened emotional response, whether it’s a positive or a negative one. (It also revealed that negative ones are written more often than their more cheerful counterparts.)
Image credits: cottonbro studio (not the actual photo)
Research shows that people become susceptible to social influence at an early age
Nowadays, it’s pretty safe to assume that people are somewhat easily influenced. With the rise of social media and influencers, they tend to follow certain trends and are inclined to try out something they saw others do, buy, eat, etc.
According to Forbes, roughly 50 million people consider themselves influencers; and Instagram reportedly is the main platform for their marketing. Morning Consult pointed out that 50% of Millennials trust influencers they follow when it comes to product recommendations (in comparison, they trust roughly 38% of their favorite celebrities).
Research shows that people become susceptible to social influence roughly at the age of 12. But how does influence work? GRIN suggested that influence can be an unconscious act, which helps people feel secure, as they make choices that were made by others before them, allowing them to fit in. Moreover, individuals might give in to others’ influence because they have a hard time making decisions, fearing that a wrong one can lead to a waste of time and resources.
Reviews similar to the OP’s can warn others that this company can rescind a job offer, which might result in not only wasted time, but loss of a job as well. That is likely one of the reasons some people in the comments encouraged the redditor to leave the review up there.
Image credits: Ivan Samkov (not the actual photo)
The OP shared more details and thoughts in the comments
Fellow redditors also shared their opinions and suggestions in the comments
I find the company asking to have the review removed as hilarious. The review process is working. Also, just reading how the OP was treated makes me think that companies like this hurt other companies. The situation makes an argument for not giving 2 weeks notice.
And even then you're not safe. They could have you working for a few days or even weeks to push you out, claiming you're not a good fit, but having another candidate already or a nepotism hire, but let you get on to avoid being sued and letting you go for not being a good fit.
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play stupid games, win stupid prizes. when you screw someone over, they might tell others about it. that's kinda the idea of glassdoor?
I say it would be unethical to take down an honest review - if they did this once they'll do it again. Future hires can benefit from this knowledge and protect themselves.
That was exactly what I said to an eBay seller who screwed me over royally, starting with an incorrect item description. They absolutely hounded me when I left them a negative review, insisting I change it because "it makes them look bad" and "they gave me my money back" (eventually, because eBay made them). Even if eBay did allow you to change feedback, there was no way I would, because everything was accurate and I had proof. Including the fact that they were *still* illegally misrepresenting their item in both the title and description. I warned them of what the consequences would be if they contacted me again, and less than 24 hours later, I reported them for both harassment and mis-selling. I informed them of this, and they STILL kept contacting me for a good few days. They're still trading on eBay, but the item is no longer part of their portfolio. Unfortunately, it seems that by removing the item, they also removed my review, which should not be allowed.
Load More Replies... How come companies think that they can act like A-holes and still keep a good reputation. ...and how can they think that you even care about their reputation, after they have pulled that stunt on you? It is like the entire concept of how a review works and what its entire purpose is haven't dawned on them. A good reputation is something you earn by doing good stuff and treating people right, how hard can it be? Since there is nothing untrue about what was written, leave it up there -hopefully that will teach them a lesson about bad actions and the consequenses they have. It's a million dollar company, and so what? Those usually pull some really nasty tricks when they can profit from it, which only means that there is much more reason to expose them and their scams, and the destroyed lives they create in the process. Don't give up whatever little power you still have, just to please them.
This is the entire point of glass door, indeed, and other employer review sites. Employers have long abused employees and applicants and finally there is some recourse to even the table. Provided you said nothing untruthful, they have no case. In fact, you are doing a favor to others by warning them. Recently, I too left a job for another than 7 weeks later was fired at the new job, Fortunately I negotiated a severance clause for any termination under a year. I left my old position because the hours were insane and more and more tasks kept piling on. The new job was not what they claimed it was and the commute far. The problem is now it's hard to find new work when you're not working. My severance won't last forever. You did right. I will be doing the same too.
As a former corporate executive HR employee, this happens a lot. I've seen it more than once at my company. Terrible.
If the truth about your behavior ruins your reputation, you deserve to have a bad reputation.
My brother got a job offer in TX with his dream company, quit his job, sold his house and everything he couldn't fit in his car and left CT. He got to TX and they rescinded his job offer. Corporate businesses in America are soulless blood sucking demonspawn.
There are more than one websites to leave reviews. Find them all ! Yelp, google... sorry for your situation. Hope you have a job now!
No good lawyer will take this on contingency. It's hard to prove and a big company will drag this case out for years until your lawyer spends so much time and money on your case that he'll never make a profit. If the review is factual leave it up, but be prepared to be sued if they are that kind of company.
OP states they have proof in which the company has nothing to gain and a lot to lose by suing.
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I'm not surprised OP is having trouble finding employment lawyers that will help her. I went through the same thing, when I bought a lemon car. The lawyers I contacted declined to take my case. And when I asked why, they ghosted me! When you see their ads, lawyers always act like they'll help anyone, like they'll make damn sure no innocent victims get screwed. They act like they'll be your fúcking saviors. But when it comes down to it, they'll only take a case if they're absolutely CERTAIN that THEY will get paid a lot. They don't care about protecting or helping people. They only care about money. Just like every other greedy bastard in the world. Lawyers deserve the shítty reputation they have.
I don’t understand how they can sign a contract and then withdraw it just like that. And then complaining over a bad review when they know what they just did?? They are acting like spoiled children. I wonder if they treat their business partners the same way? 🤔 In Sweden the trade unions have some influence and can help with money if you lose your job, but I’ve read that they don’t have much influence in America. Or do they? OP should go to the newspapers with the story. Especially the part about the company demanding that the review should be taken down.
I wonder what kind of employee she really is? Her previous employer could absolutely 100% let her retract her 2 weeks notice. They chose not to. There's a reason for that.
Note that this depends on where you live. In Ontario, where I live, the company would be liable. A recent case was Kim v. BT Express Freight Systems, 2020 CarswellOnt 1870 where a person in a similar situation received three months salary plus legal expenses.
Aren't Glassdoor reviews anonymous? I know they can probably figure out from context who it is, but can they *prove* who wrote it?
I once wrote a negative, but very honest review on Amazon about some "pockets" for my car, the kind that fit between the seats and the console. Afterwards, I received a hand-written, hand-addressed box full of other products from the company who made the pockets. It was about $100 worth of merchandise, all of which I really like--a car trash can, a large canvas storage box with pockets and dividers, and something else I can't recall. The company was new and wanted to show its appreciation for my business and the review. I was fully impressed!! I still am because I never had a company do that before or since. If I can recall/find the name, I'll post it as a reply here.
Here is the company name in case you're interested: Lusso Gear on Amazon. Just don't buy the seat gap filler pockets.
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I find the company asking to have the review removed as hilarious. The review process is working. Also, just reading how the OP was treated makes me think that companies like this hurt other companies. The situation makes an argument for not giving 2 weeks notice.
And even then you're not safe. They could have you working for a few days or even weeks to push you out, claiming you're not a good fit, but having another candidate already or a nepotism hire, but let you get on to avoid being sued and letting you go for not being a good fit.
Load More Replies... play stupid games, win stupid prizes. when you screw someone over, they might tell others about it. that's kinda the idea of glassdoor?
I say it would be unethical to take down an honest review - if they did this once they'll do it again. Future hires can benefit from this knowledge and protect themselves.
That was exactly what I said to an eBay seller who screwed me over royally, starting with an incorrect item description. They absolutely hounded me when I left them a negative review, insisting I change it because "it makes them look bad" and "they gave me my money back" (eventually, because eBay made them). Even if eBay did allow you to change feedback, there was no way I would, because everything was accurate and I had proof. Including the fact that they were *still* illegally misrepresenting their item in both the title and description. I warned them of what the consequences would be if they contacted me again, and less than 24 hours later, I reported them for both harassment and mis-selling. I informed them of this, and they STILL kept contacting me for a good few days. They're still trading on eBay, but the item is no longer part of their portfolio. Unfortunately, it seems that by removing the item, they also removed my review, which should not be allowed.
Load More Replies... How come companies think that they can act like A-holes and still keep a good reputation. ...and how can they think that you even care about their reputation, after they have pulled that stunt on you? It is like the entire concept of how a review works and what its entire purpose is haven't dawned on them. A good reputation is something you earn by doing good stuff and treating people right, how hard can it be? Since there is nothing untrue about what was written, leave it up there -hopefully that will teach them a lesson about bad actions and the consequenses they have. It's a million dollar company, and so what? Those usually pull some really nasty tricks when they can profit from it, which only means that there is much more reason to expose them and their scams, and the destroyed lives they create in the process. Don't give up whatever little power you still have, just to please them.
This is the entire point of glass door, indeed, and other employer review sites. Employers have long abused employees and applicants and finally there is some recourse to even the table. Provided you said nothing untruthful, they have no case. In fact, you are doing a favor to others by warning them. Recently, I too left a job for another than 7 weeks later was fired at the new job, Fortunately I negotiated a severance clause for any termination under a year. I left my old position because the hours were insane and more and more tasks kept piling on. The new job was not what they claimed it was and the commute far. The problem is now it's hard to find new work when you're not working. My severance won't last forever. You did right. I will be doing the same too.
As a former corporate executive HR employee, this happens a lot. I've seen it more than once at my company. Terrible.
If the truth about your behavior ruins your reputation, you deserve to have a bad reputation.
My brother got a job offer in TX with his dream company, quit his job, sold his house and everything he couldn't fit in his car and left CT. He got to TX and they rescinded his job offer. Corporate businesses in America are soulless blood sucking demonspawn.
There are more than one websites to leave reviews. Find them all ! Yelp, google... sorry for your situation. Hope you have a job now!
No good lawyer will take this on contingency. It's hard to prove and a big company will drag this case out for years until your lawyer spends so much time and money on your case that he'll never make a profit. If the review is factual leave it up, but be prepared to be sued if they are that kind of company.
OP states they have proof in which the company has nothing to gain and a lot to lose by suing.
Load More Replies... I'm not surprised OP is having trouble finding employment lawyers that will help her. I went through the same thing, when I bought a lemon car. The lawyers I contacted declined to take my case. And when I asked why, they ghosted me! When you see their ads, lawyers always act like they'll help anyone, like they'll make damn sure no innocent victims get screwed. They act like they'll be your fúcking saviors. But when it comes down to it, they'll only take a case if they're absolutely CERTAIN that THEY will get paid a lot. They don't care about protecting or helping people. They only care about money. Just like every other greedy bastard in the world. Lawyers deserve the shítty reputation they have.
I don’t understand how they can sign a contract and then withdraw it just like that. And then complaining over a bad review when they know what they just did?? They are acting like spoiled children. I wonder if they treat their business partners the same way? 🤔 In Sweden the trade unions have some influence and can help with money if you lose your job, but I’ve read that they don’t have much influence in America. Or do they? OP should go to the newspapers with the story. Especially the part about the company demanding that the review should be taken down.
I wonder what kind of employee she really is? Her previous employer could absolutely 100% let her retract her 2 weeks notice. They chose not to. There's a reason for that.
Note that this depends on where you live. In Ontario, where I live, the company would be liable. A recent case was Kim v. BT Express Freight Systems, 2020 CarswellOnt 1870 where a person in a similar situation received three months salary plus legal expenses.
Aren't Glassdoor reviews anonymous? I know they can probably figure out from context who it is, but can they *prove* who wrote it?
I once wrote a negative, but very honest review on Amazon about some "pockets" for my car, the kind that fit between the seats and the console. Afterwards, I received a hand-written, hand-addressed box full of other products from the company who made the pockets. It was about $100 worth of merchandise, all of which I really like--a car trash can, a large canvas storage box with pockets and dividers, and something else I can't recall. The company was new and wanted to show its appreciation for my business and the review. I was fully impressed!! I still am because I never had a company do that before or since. If I can recall/find the name, I'll post it as a reply here.
Here is the company name in case you're interested: Lusso Gear on Amazon. Just don't buy the seat gap filler pockets.
Load More Replies...
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