Airline Passenger Films How Terribly They Handle Luggage, And It Escalates Quickly
275Kviews
If you have ever retrieved a damaged suitcase after a flight, this video might shed some light on what might have happened to it. Vanessa Marsh shared a recording on Twitter, showing every plane passenger’s worst nightmare – an airport employee throwing their luggage like a piece of trash instead of letting it gently slide down the chute. The woman throws them down, not even mildly concerned about breaking passengers’ belongings.
After Vanessa’s video gained more than 40k views, Hawaiian Airlines posted a reply, promising to look further into the situation. However, the people were still outraged, demanding they fire the employee. Scroll down to check out the actions that ignited the whole thing and let us know what you think the company should do about the worker in question.
More info: Twitter
Vanessa Marsh shared a video on Twitter showing every plane passenger’s worst nightmare
Some people were trying to defend the airport employee
However, most people were left righteously angry after watching the video
Hawaiian Airlines posted an apology saying that the worker’s actions were completely unacceptable
275Kviews
Share on Facebook
This is the perfect example of 'zero fucks given'. Usually I try to justify bad behavior, I try to understand, and I guess she's sick of everything and she just doesn't care anymore. Or she's just lazy as fuck.
She gives a fuck. Gives a fuck about intentionally trying to break the suitcases. She went out of her way to be rough. It took more effort to do things the way she did. I bet she’s bitter and jealous of the passengers.
So true!
Oh dear. Precious incarnate.
@bluge - because she never gets to go anywhere.
This comment is hidden. Click here to view.
She’s just a lazy assholes. Why do you assume she’s jealous? How does jealously come into it?
She probably isn't paid enough to care. When you get minimum wage or less why should you care?
This comment is hidden. Click here to view.
I'm trying to give her the benefit of the doubt. I'm guessing she's had it out with management asking why she has to lift each case over a railing that's so much higher than the belt but was told "too bad, bend over and lower each case individually and if your back hurts because of it, then find a new job" and she's like "I'm sorry, but I'm not breaking my back over this. Fuck it". Still not the best solution, but I doubt her actions came out of absolutely nowhere.
Honestly, to me, based on where she's putting her hands on the railing, it looks like the railing really does go all the way across in front of the chute. This really does look like bad ergonomics. Sorry, I know this is going to be unpopular, but that's what it looks like to me! I can't blame the employee for that.
This comment is hidden. Click here to view.
Of course, if she dropped about 80 pounds and shifted her backside a little, the job would be a snap. She's spent so much time on her couch, she looks like one.
You would think after all these years the whole carry-on nonsense would be stream lined and improved. It is so stupid to do the one piece at a time. Either way if that was my employee showing such indifference she would be canned.
This comment is hidden. Click here to view.
Why blame the worker? IT's the airline that doesn't give a fuck about your luggage. If they did, they'd invest is a moving ramp (a conveyor belt) to lower the luggage down. Then the worker would PLACE the luggage at the top of the moving ramp and the luggage would ride the ramp down to the bottom. Is that what the Airline provides? No, so it's the airline who's to blame not the worker. My guess, if you gently set the luggage on the ramp at top, there's a change it would stick there. By inserting it farther down the ramp (where it's steeper) it has more momentum and there for, for sure, makes it down the ramp. You are sadly out of touch if you think any employee would gentle set the bag down and waif it down the ramp with a silk hanky. Bottom line, buy sturdy not designer luggage and pack like it's going to be thrown off the plane.
I didn't know airport employees were marionettes and don't have control of their actions. Hmm...the more you know, I suppose.
How about no?
No excuse! A worker accepts the job with all its short-comings.
I agree with you, I didn't think she was being unreasonable with them. I expected a lot worse when I read the title! There are ways the airline could make it easier on their employees, especially considering how much money they make profit wise over fees.
Whatever job we find ourselves doing, we should do it well
and people complain about robots taking all our jobs. maybe if people didnt do their jobs like THAT person did we wouldn't need to have robots do everything.
Not 1 robot to replace someone's job is being made without the intention of saving money for the employer. Whether someone does his job good or not is not taken into consideration.
How lazy do you have to be where you have to throw the luggage instead of placing it at the top of the ramp? Instant fire for sure.
If she can't do the job right maybe she shouldn't be doing the job at all. MIND BOGGLING. We really need to stop coddling people and their incompetence.
This lady is that lazy?
Um... Yes?
This is pretty standard across the industry and they don't hide it. Every time I've seen workers loading or unloading a plane, they are just throwing cases around and sometimes they fall off of the conveyor and get thrown right back up there. If you travel a lot or carry anything fragile, pack for rough treatment and invest in hard suitcases.
I was stationed in Hawaii for three years. When it came time for me to PCS (permanent change of station) the Hawaiian movers walked around my barracks room and kept asking me if they could have my stuff. 'I'm moving, not dying. You can't have anything. Just pack and load it please.' I couldn't believe how unprofessional these guys were.
Jeez how rude!
Whatever job we dind ourselves doing, we should so it well.
Typing is less important though hey?
Is this a surprise to people though? I thought it was common knowledge that this is how must airports treat luggage. That shouldn't be the case, but unfortunately it is is.
most*
Yes, let us do as we always do and shut up about it
Nowhere in my comment did I say that. :) I'm just surprised that so many people are surprised by this, because this is almost standard practice at airports. Not officially of course, but it still happens super often. This one woman isn't excatly an isolated incident.
Affirmative Action at its finest.
I don't think she is lazy.... Because she is still lifting them and throwing them, right? I guess she hates her job and wants to Damage all the suitcases because she doesn't get to go anywhere...She just is selfish.Because she doesn't want to keep our luggage safe and sound because she can't go anywhere. She is actually lifting the suitcases more higher and throwing them with force, it would even less energy to just gently put the m on the slid and let it slide.
*Them
*Slide
*Would take
Lazy fuck. If you don't like your job, find another line of working, you piece of shit. I shouldn't have to wrap my shit in bubble wrap just so it survives a trip on an airplane. Fucking people, I swear.
The new America. She's a person of color and a union member, so too bad for you.
The airline doesn't care. If they cared, this wouldn't be the luggage handling system they use. Nothing will change unless they lose money because of this exposure. How likely is that? We have major airlines physically assaulting passengers and they continue operating.
There is no excuse! If the working conditions do not suit the employee, e.g. weather (heat and humidity), there is an option. Find a job where there is air-conditioning! But, to treat anyone's luggage in this manner is just despicable. And as far as service goes...there is no service!
THIS JUST IN: AIRPORT LUGGAGE IS HANDLED POORLY. No shit. Why ya'll suddenly surprised? I call bullshit on the person who said their $900 luggage had to have wheels replaced several times. I bought my luggage from Ross' for $40. If it's being tossed around like that, I guess whatever Ross' gets is better quality than what $900 can buy. Also, fuck everyone saying how expensive flights are and they should take better care. Flying isn't a cheap thing; get over your entitled asses.
Agreed. Far too precious.
I've seen videos of airport employees who through luggage down because otherwise they'd have to walk up and down a flight of stairs...although still reprehensible, at least the motive was understandable. This woman, however, had an easily accessibly ramp inches away. What possible excuse could she have for flinging them? Ridiculous.
Listen, I don't expect luggage to be treated like delicate china, but how much more effort it would have been for her to put the bags at the top of the shoot and let them slide down like they are suppose to? She's lazy, doesn't care and thats that.
Her “technique” is harder on her back.
There's no excuse for lazy slobs if you don't like your job or can't hack a bit of work go get a different one, or better still go lie your lazy ass in your bed all day. Hope she got the sack.
My bags always get damaged when I travel by aeroplane. One of the most frustrating things always, but this is extremely bad.
She obviously doesn't care. Probably she blames the world for her misery.
What if you put your tablet in your suit case it would probley break because she us throwing them
If it were his equipment, he would never treat it like that!
Not acceptable, she is just lazy, not putting in the chute at the top, even here body language illustrates she does not respect or care about others belongings. I have had suitcases with huge scuff marks on them and it clearly shows the bag has been thrown and not treated well. in my job as a nurse , which is also a hard job, I would never treat my patients or their property with such disrespect. It costs a lot of money to travel, and our luggage should be treated carefully, If she doesn’t like her job then she should complain to her employer not toss passengers bags in her contempt.
she hate's herself, and her job!
good job in taking the video & sharing it.......... don't mind me saying.... should have masked the employees face before airing...... don't make it personal when work ethics are to be highlighted about a company/industry......
Self absorbed, entitles PoS. Is this behaviour some sort of "reparation"?!
How many bags do you have to lug across in the heat before you are tired and totally bored? It would take me about two bags to get there.
When Airlines threat their passengers like luggage , what do you really expect...?!?
AOM is addressing the situation. Right. She'll probably get a verbal warning. Oh, the tragedy!!
I remembered Dave Carroll's song "United Breaks Guitars" as soon as reading the title of the story. It is a very nice song describing this general problem very well.. Haven't ever listened to this song yet? Enter Youtube and enjoy yourself. :)
That is the way to improve the system, make video and put on the internet
If you carry a heavy load slowly ..will it put a train on your back...think before you speak
The only really heavy load she's carrying is those extra 150 pounds. Now that will do in your back every time.
I feel that this is how everyone should expect their bags to be treated. The staff is on a timeline to unload, reload, and taking time to carefully handle everyone's 50-100lb bag is not a luxury the staff are permitted. If the airline cared, there would be a conveyor belt, rather than that tube.
Reminds me of the old Samsonite luggage commercials. Anyone 45 & older remembers those gorilla commercials? Nothing new about luggage abuse by Yur friendly Airline of Choice! Lol
Where have you been all these years if you think this is something new?! This has been going on for ages, for years, maybe even decades (a bit of an exaggeration). This is why the airlines take no responsibility on about the state of your suitcase. And this is why when you buy a suitcase with a warranty, it doesn't cover this kind of "injuries".
People should develop a better way to transport the luggage. Maybe create a conveyor or something?
Can we put some blame on whoever made that slide? Make it curve around, adding an extra 2ft of tube would save the luggage and the worker's back.
A 10 kabillion dollar airline and all they can come up with is a garbage chute?
How is this news to anyone? They do it in plane view!
she's a loser but why would you expect them to treat your luggage as well as you treat it, they're not on vacation
The top of the ramp isn't high enough to set them down. Also, without tossing them, they wouldn't side down the ramp. However - there's no doubt that she's union and nothing will change. See the mirror? Not just for safety. It's to see if any management is coming...Years ago a manager at US Air was telling me how they kept catching a baggage handler sleeping on the job but the union saved him from being fired three times. This is why the union refuses to allow cameras in work areas that would prevent theft and workers like this.
I can feel for the owners of the mistreated luggage. I bought luggage used it once and it looked like it had years of wear on it. Used it again for a HI trip and had to buy new luggage while there because it had burst open and had to be taped shut. The new luggage had busted wheels by the time I got the new luggage home and looked like it was dragged behind the cart from the plane to the luggage carousels.
Note to self: In case of ever travelling to Hawaii write in capitals "NO US-CITIZEN" on your luggage.
beyond stupid.
I see nothing unexpected...the perks of travelling with carry-on bags is just great. Plus: not a single person has ever checked the weight of my carry on bag, so just go ahead and stuff it full...and when moving and lifting it just go about it like it is filled with air :D
They always check the weight of your carry-on in NZ.
Furious
Someone clearly hates their job.
You know you're thinking it
at the end of the day, the loading/unloading system was designed to accomodate this... maybe if they but a shroud around the ramp and bags could only be placed into the ramp it would operate differently and this would not happen. ...
i don't see a problem with this. you expect your bag to be treated like a baby? what's she supposed to do, bend at the waist an gently place every bag on the slide like she's a kindygarten teacher sliding little darlings on the play equipment? the bags are fine. buy a sturdy bag and pack it well.
I don't see anything wrong with what she is doing. The rail is too high for her to place it correctly on the belt
Relax people. This lady is just doing what comes naturally to her. Letting large objects slide down her gullet. Or letting her vagina swallow up men.
wow, do you practice being an oily creep, or does it just come naturally?
Gives fat people a bad name
While I agree that the baggage handler could be less rough with the bags, that chute seems like a really stupid design that encourages them to toss the bags.
This is why you dont hire black women, worthless and lazy
This has nothing to do with race or gender. You should see a psychiatrist to help you identify and repair your faulty cognition.
I beg to differ, it has everything to do with race and gender. You need the psychiatrist you delusional c#nt
Wow, the stupid is rich in your bloodstream isn't it? When do you turn 13?
Geez, really. First World Problems indeed.
Why is anyone surprised? Though I've watched bag loading in other airports that doesn't look like this. One bag at a time is pretty inefficient.
Maybe if people like her, or janitors, or garbage collectors, got paid more than minimum wage for a job no rich person wants to do, they'd do it better :)
Would you like your stuff to be handled that way ? I doubt it.
you chose that job, no matter how much it pays, you should care about your job and do it well
This should really be no surprise, luggage always looks worst after the flight than before.
Uhhh what is special about this? If you have ever flown you have seen this happen...
I was landing in an air plane and saw a kid doing that and lip syncing me:having fun much?..
And this is why you never, ever check luggage. If I can pack for a week in Paris with only a small backpack and a regulation sized rollaboard, ANYONE can pack for a week in Hawaii. What do you need in Hawaii? A couple of swimsuits, shorts, sandals and a few t-shirts. NO ONE dresses up there.
Good point. But there are people with checked luggage filled with presents for their families, for example. Years ago, when I travelled back home to Croatia from Korea for Christmas, the bag had more presents than my own stuff. Sure, this is the USA, we're talking about here, but you get the point. Also, some people might be moving there, which also requires lots of luggage.
I was talking about Korea, not Japan. Also, Croatia is a wee country in a galaxy far away, and I don't wanna risk bad timing and missing presents for an important holidays. Besides that, what makes you think the shipping staff won't throw those boxes the same way this employee throws bags?
That's the beauty of overseas shipping. Don't carry that stuff, fercryinoutloud! Almost every store I've ever been to, including tiny little mom and pop artisans in Japan will ship anything you buy anywhere you want for a fee. There are some problems that are completely solvable by throwing a few bucks at them - so throw the bucks.
Lol, I'm trying to imagine the hot mess you are when you travel Messy. You must absolutely scream "tourist."
You can pack for a week with a small backpack? I can't imagine. I like fresh socks, shirts and undies every day (because I'm not an animal), I like toiletries, and, you know, the things you need to not be a slob. If you are 4'11 and going to a tropical beach where you need only a bathing suit, maybe. Any other circumstance? Not a chance.
You chose not to read my post. One carry on rollaboard and a small pack that fits neatly under the seat in front of me. No problem. I have NEVER been asked to check one of my bags.
Those bags were carry on items. The reason they're being checked is because there's no room on the smaller planes for them so they force people to check their carry on items.
Sorry, does this surprise you? That's why they are called "throwers." It's been their standard practice since the air travel became mass transit. Never wondered why suitcases have to be made that strong?
Ever thought it could piss people off ?
This comment is hidden. Click here to view.
(Sorry cat head butted me as I typed) ramp agent aside who the hell spends $900 on a piece of luggage? A single piece? And then puts that on an airplane?
By the down votes I'm gonna guess at least 4 people so far lol! And no, I'm not one of them.
This comment is hidden. Click here to view.
She is working with the tools and design available to her. If you don't like it, design a better gravity fed belt that rests closer to a human's center of gravity (3.5-4 ft) and has a more convenient access point.
This comment is hidden. Click here to view.
I think the problem is in the heads of most tourists. You seriously need a suitcase for a week's holiday? People think they are traveling but instead they are bringing their home habits with them. Less luggage and more open-mindedness would solve most of their "problems".
If you change your clothes every day then yes, you need a suitcase.
This comment is hidden. Click here to view.
Ramp agent aside, who the hell spends $9004
This comment is hidden. Click here to view.
These ppl make like $9 an hour doing backbreaking, thankless work for airlines that cut their benefits and don't give a damn about them. How do you think your bag is going to be handled? Anyone of you would probably do the same.
No I wouldn't. I have enough respect for others possessions that I wouldn't mishandle them. I also don't want to break anything that isn't mine.
This comment is hidden. Click here to view.
Wait one! half of those bags wouldn't slide down that ramp if they were just placed there and pushed. Then is she supposed to climb down for each one and push it again? It's easy to criticize the girl but if you look closer this is a failure of management get her the equipment she needs to do it right.
So that justifies chucking luggage up in the air and hoping it lands on the ramp?
This is the perfect example of 'zero fucks given'. Usually I try to justify bad behavior, I try to understand, and I guess she's sick of everything and she just doesn't care anymore. Or she's just lazy as fuck.
She gives a fuck. Gives a fuck about intentionally trying to break the suitcases. She went out of her way to be rough. It took more effort to do things the way she did. I bet she’s bitter and jealous of the passengers.
So true!
Oh dear. Precious incarnate.
@bluge - because she never gets to go anywhere.
This comment is hidden. Click here to view.
She’s just a lazy assholes. Why do you assume she’s jealous? How does jealously come into it?
She probably isn't paid enough to care. When you get minimum wage or less why should you care?
This comment is hidden. Click here to view.
I'm trying to give her the benefit of the doubt. I'm guessing she's had it out with management asking why she has to lift each case over a railing that's so much higher than the belt but was told "too bad, bend over and lower each case individually and if your back hurts because of it, then find a new job" and she's like "I'm sorry, but I'm not breaking my back over this. Fuck it". Still not the best solution, but I doubt her actions came out of absolutely nowhere.
Honestly, to me, based on where she's putting her hands on the railing, it looks like the railing really does go all the way across in front of the chute. This really does look like bad ergonomics. Sorry, I know this is going to be unpopular, but that's what it looks like to me! I can't blame the employee for that.
This comment is hidden. Click here to view.
Of course, if she dropped about 80 pounds and shifted her backside a little, the job would be a snap. She's spent so much time on her couch, she looks like one.
You would think after all these years the whole carry-on nonsense would be stream lined and improved. It is so stupid to do the one piece at a time. Either way if that was my employee showing such indifference she would be canned.
This comment is hidden. Click here to view.
Why blame the worker? IT's the airline that doesn't give a fuck about your luggage. If they did, they'd invest is a moving ramp (a conveyor belt) to lower the luggage down. Then the worker would PLACE the luggage at the top of the moving ramp and the luggage would ride the ramp down to the bottom. Is that what the Airline provides? No, so it's the airline who's to blame not the worker. My guess, if you gently set the luggage on the ramp at top, there's a change it would stick there. By inserting it farther down the ramp (where it's steeper) it has more momentum and there for, for sure, makes it down the ramp. You are sadly out of touch if you think any employee would gentle set the bag down and waif it down the ramp with a silk hanky. Bottom line, buy sturdy not designer luggage and pack like it's going to be thrown off the plane.
I didn't know airport employees were marionettes and don't have control of their actions. Hmm...the more you know, I suppose.
How about no?
No excuse! A worker accepts the job with all its short-comings.
I agree with you, I didn't think she was being unreasonable with them. I expected a lot worse when I read the title! There are ways the airline could make it easier on their employees, especially considering how much money they make profit wise over fees.
Whatever job we find ourselves doing, we should do it well
and people complain about robots taking all our jobs. maybe if people didnt do their jobs like THAT person did we wouldn't need to have robots do everything.
Not 1 robot to replace someone's job is being made without the intention of saving money for the employer. Whether someone does his job good or not is not taken into consideration.
How lazy do you have to be where you have to throw the luggage instead of placing it at the top of the ramp? Instant fire for sure.
If she can't do the job right maybe she shouldn't be doing the job at all. MIND BOGGLING. We really need to stop coddling people and their incompetence.
This lady is that lazy?
Um... Yes?
This is pretty standard across the industry and they don't hide it. Every time I've seen workers loading or unloading a plane, they are just throwing cases around and sometimes they fall off of the conveyor and get thrown right back up there. If you travel a lot or carry anything fragile, pack for rough treatment and invest in hard suitcases.
I was stationed in Hawaii for three years. When it came time for me to PCS (permanent change of station) the Hawaiian movers walked around my barracks room and kept asking me if they could have my stuff. 'I'm moving, not dying. You can't have anything. Just pack and load it please.' I couldn't believe how unprofessional these guys were.
Jeez how rude!
Whatever job we dind ourselves doing, we should so it well.
Typing is less important though hey?
Is this a surprise to people though? I thought it was common knowledge that this is how must airports treat luggage. That shouldn't be the case, but unfortunately it is is.
most*
Yes, let us do as we always do and shut up about it
Nowhere in my comment did I say that. :) I'm just surprised that so many people are surprised by this, because this is almost standard practice at airports. Not officially of course, but it still happens super often. This one woman isn't excatly an isolated incident.
Affirmative Action at its finest.
I don't think she is lazy.... Because she is still lifting them and throwing them, right? I guess she hates her job and wants to Damage all the suitcases because she doesn't get to go anywhere...She just is selfish.Because she doesn't want to keep our luggage safe and sound because she can't go anywhere. She is actually lifting the suitcases more higher and throwing them with force, it would even less energy to just gently put the m on the slid and let it slide.
*Them
*Slide
*Would take
Lazy fuck. If you don't like your job, find another line of working, you piece of shit. I shouldn't have to wrap my shit in bubble wrap just so it survives a trip on an airplane. Fucking people, I swear.
The new America. She's a person of color and a union member, so too bad for you.
The airline doesn't care. If they cared, this wouldn't be the luggage handling system they use. Nothing will change unless they lose money because of this exposure. How likely is that? We have major airlines physically assaulting passengers and they continue operating.
There is no excuse! If the working conditions do not suit the employee, e.g. weather (heat and humidity), there is an option. Find a job where there is air-conditioning! But, to treat anyone's luggage in this manner is just despicable. And as far as service goes...there is no service!
THIS JUST IN: AIRPORT LUGGAGE IS HANDLED POORLY. No shit. Why ya'll suddenly surprised? I call bullshit on the person who said their $900 luggage had to have wheels replaced several times. I bought my luggage from Ross' for $40. If it's being tossed around like that, I guess whatever Ross' gets is better quality than what $900 can buy. Also, fuck everyone saying how expensive flights are and they should take better care. Flying isn't a cheap thing; get over your entitled asses.
Agreed. Far too precious.
I've seen videos of airport employees who through luggage down because otherwise they'd have to walk up and down a flight of stairs...although still reprehensible, at least the motive was understandable. This woman, however, had an easily accessibly ramp inches away. What possible excuse could she have for flinging them? Ridiculous.
Listen, I don't expect luggage to be treated like delicate china, but how much more effort it would have been for her to put the bags at the top of the shoot and let them slide down like they are suppose to? She's lazy, doesn't care and thats that.
Her “technique” is harder on her back.
There's no excuse for lazy slobs if you don't like your job or can't hack a bit of work go get a different one, or better still go lie your lazy ass in your bed all day. Hope she got the sack.
My bags always get damaged when I travel by aeroplane. One of the most frustrating things always, but this is extremely bad.
She obviously doesn't care. Probably she blames the world for her misery.
What if you put your tablet in your suit case it would probley break because she us throwing them
If it were his equipment, he would never treat it like that!
Not acceptable, she is just lazy, not putting in the chute at the top, even here body language illustrates she does not respect or care about others belongings. I have had suitcases with huge scuff marks on them and it clearly shows the bag has been thrown and not treated well. in my job as a nurse , which is also a hard job, I would never treat my patients or their property with such disrespect. It costs a lot of money to travel, and our luggage should be treated carefully, If she doesn’t like her job then she should complain to her employer not toss passengers bags in her contempt.
she hate's herself, and her job!
good job in taking the video & sharing it.......... don't mind me saying.... should have masked the employees face before airing...... don't make it personal when work ethics are to be highlighted about a company/industry......
Self absorbed, entitles PoS. Is this behaviour some sort of "reparation"?!
How many bags do you have to lug across in the heat before you are tired and totally bored? It would take me about two bags to get there.
When Airlines threat their passengers like luggage , what do you really expect...?!?
AOM is addressing the situation. Right. She'll probably get a verbal warning. Oh, the tragedy!!
I remembered Dave Carroll's song "United Breaks Guitars" as soon as reading the title of the story. It is a very nice song describing this general problem very well.. Haven't ever listened to this song yet? Enter Youtube and enjoy yourself. :)
That is the way to improve the system, make video and put on the internet
If you carry a heavy load slowly ..will it put a train on your back...think before you speak
The only really heavy load she's carrying is those extra 150 pounds. Now that will do in your back every time.
I feel that this is how everyone should expect their bags to be treated. The staff is on a timeline to unload, reload, and taking time to carefully handle everyone's 50-100lb bag is not a luxury the staff are permitted. If the airline cared, there would be a conveyor belt, rather than that tube.
Reminds me of the old Samsonite luggage commercials. Anyone 45 & older remembers those gorilla commercials? Nothing new about luggage abuse by Yur friendly Airline of Choice! Lol
Where have you been all these years if you think this is something new?! This has been going on for ages, for years, maybe even decades (a bit of an exaggeration). This is why the airlines take no responsibility on about the state of your suitcase. And this is why when you buy a suitcase with a warranty, it doesn't cover this kind of "injuries".
People should develop a better way to transport the luggage. Maybe create a conveyor or something?
Can we put some blame on whoever made that slide? Make it curve around, adding an extra 2ft of tube would save the luggage and the worker's back.
A 10 kabillion dollar airline and all they can come up with is a garbage chute?
How is this news to anyone? They do it in plane view!
she's a loser but why would you expect them to treat your luggage as well as you treat it, they're not on vacation
The top of the ramp isn't high enough to set them down. Also, without tossing them, they wouldn't side down the ramp. However - there's no doubt that she's union and nothing will change. See the mirror? Not just for safety. It's to see if any management is coming...Years ago a manager at US Air was telling me how they kept catching a baggage handler sleeping on the job but the union saved him from being fired three times. This is why the union refuses to allow cameras in work areas that would prevent theft and workers like this.
I can feel for the owners of the mistreated luggage. I bought luggage used it once and it looked like it had years of wear on it. Used it again for a HI trip and had to buy new luggage while there because it had burst open and had to be taped shut. The new luggage had busted wheels by the time I got the new luggage home and looked like it was dragged behind the cart from the plane to the luggage carousels.
Note to self: In case of ever travelling to Hawaii write in capitals "NO US-CITIZEN" on your luggage.
beyond stupid.
I see nothing unexpected...the perks of travelling with carry-on bags is just great. Plus: not a single person has ever checked the weight of my carry on bag, so just go ahead and stuff it full...and when moving and lifting it just go about it like it is filled with air :D
They always check the weight of your carry-on in NZ.
Furious
Someone clearly hates their job.
You know you're thinking it
at the end of the day, the loading/unloading system was designed to accomodate this... maybe if they but a shroud around the ramp and bags could only be placed into the ramp it would operate differently and this would not happen. ...
i don't see a problem with this. you expect your bag to be treated like a baby? what's she supposed to do, bend at the waist an gently place every bag on the slide like she's a kindygarten teacher sliding little darlings on the play equipment? the bags are fine. buy a sturdy bag and pack it well.
I don't see anything wrong with what she is doing. The rail is too high for her to place it correctly on the belt
Relax people. This lady is just doing what comes naturally to her. Letting large objects slide down her gullet. Or letting her vagina swallow up men.
wow, do you practice being an oily creep, or does it just come naturally?
Gives fat people a bad name
While I agree that the baggage handler could be less rough with the bags, that chute seems like a really stupid design that encourages them to toss the bags.
This is why you dont hire black women, worthless and lazy
This has nothing to do with race or gender. You should see a psychiatrist to help you identify and repair your faulty cognition.
I beg to differ, it has everything to do with race and gender. You need the psychiatrist you delusional c#nt
Wow, the stupid is rich in your bloodstream isn't it? When do you turn 13?
Geez, really. First World Problems indeed.
Why is anyone surprised? Though I've watched bag loading in other airports that doesn't look like this. One bag at a time is pretty inefficient.
Maybe if people like her, or janitors, or garbage collectors, got paid more than minimum wage for a job no rich person wants to do, they'd do it better :)
Would you like your stuff to be handled that way ? I doubt it.
you chose that job, no matter how much it pays, you should care about your job and do it well
This should really be no surprise, luggage always looks worst after the flight than before.
Uhhh what is special about this? If you have ever flown you have seen this happen...
I was landing in an air plane and saw a kid doing that and lip syncing me:having fun much?..
And this is why you never, ever check luggage. If I can pack for a week in Paris with only a small backpack and a regulation sized rollaboard, ANYONE can pack for a week in Hawaii. What do you need in Hawaii? A couple of swimsuits, shorts, sandals and a few t-shirts. NO ONE dresses up there.
Good point. But there are people with checked luggage filled with presents for their families, for example. Years ago, when I travelled back home to Croatia from Korea for Christmas, the bag had more presents than my own stuff. Sure, this is the USA, we're talking about here, but you get the point. Also, some people might be moving there, which also requires lots of luggage.
I was talking about Korea, not Japan. Also, Croatia is a wee country in a galaxy far away, and I don't wanna risk bad timing and missing presents for an important holidays. Besides that, what makes you think the shipping staff won't throw those boxes the same way this employee throws bags?
That's the beauty of overseas shipping. Don't carry that stuff, fercryinoutloud! Almost every store I've ever been to, including tiny little mom and pop artisans in Japan will ship anything you buy anywhere you want for a fee. There are some problems that are completely solvable by throwing a few bucks at them - so throw the bucks.
Lol, I'm trying to imagine the hot mess you are when you travel Messy. You must absolutely scream "tourist."
You can pack for a week with a small backpack? I can't imagine. I like fresh socks, shirts and undies every day (because I'm not an animal), I like toiletries, and, you know, the things you need to not be a slob. If you are 4'11 and going to a tropical beach where you need only a bathing suit, maybe. Any other circumstance? Not a chance.
You chose not to read my post. One carry on rollaboard and a small pack that fits neatly under the seat in front of me. No problem. I have NEVER been asked to check one of my bags.
Those bags were carry on items. The reason they're being checked is because there's no room on the smaller planes for them so they force people to check their carry on items.
Sorry, does this surprise you? That's why they are called "throwers." It's been their standard practice since the air travel became mass transit. Never wondered why suitcases have to be made that strong?
Ever thought it could piss people off ?
This comment is hidden. Click here to view.
(Sorry cat head butted me as I typed) ramp agent aside who the hell spends $900 on a piece of luggage? A single piece? And then puts that on an airplane?
By the down votes I'm gonna guess at least 4 people so far lol! And no, I'm not one of them.
This comment is hidden. Click here to view.
She is working with the tools and design available to her. If you don't like it, design a better gravity fed belt that rests closer to a human's center of gravity (3.5-4 ft) and has a more convenient access point.
This comment is hidden. Click here to view.
I think the problem is in the heads of most tourists. You seriously need a suitcase for a week's holiday? People think they are traveling but instead they are bringing their home habits with them. Less luggage and more open-mindedness would solve most of their "problems".
If you change your clothes every day then yes, you need a suitcase.
This comment is hidden. Click here to view.
Ramp agent aside, who the hell spends $9004
This comment is hidden. Click here to view.
These ppl make like $9 an hour doing backbreaking, thankless work for airlines that cut their benefits and don't give a damn about them. How do you think your bag is going to be handled? Anyone of you would probably do the same.
No I wouldn't. I have enough respect for others possessions that I wouldn't mishandle them. I also don't want to break anything that isn't mine.
This comment is hidden. Click here to view.
Wait one! half of those bags wouldn't slide down that ramp if they were just placed there and pushed. Then is she supposed to climb down for each one and push it again? It's easy to criticize the girl but if you look closer this is a failure of management get her the equipment she needs to do it right.
So that justifies chucking luggage up in the air and hoping it lands on the ramp?