"What could possibly go wrong?" is a question many of us have learned to avoid asking, especially at work. And it's no different for tech support folk.
These girls and guys are trained to handle all sorts of issues, from minor glitches to massive malfunctions, and they often carry out their duties by figuring out the problem, finding a solution, and then fixing or replacing it. But every now and again, the tech gurus come face-to-face with the stuff nightmares are made of.
Some of the cases are so bad that they've made it into a digital Hall of Shame known as Tech Support Gore. The online community claims that "You will cringe to the brink of passing out after a few minutes looking at this subreddit." And a quick glance at the page reveals exactly why. From multimillion-dollar servers being mistreated to humidifiers placed on top of important equipment, there's horror lurking at every corner.
Bored Panda has put together a gory list of the best posts from the page for you to scroll through when you need a distraction from your own bad day at work. May they serve as a reminder to look after your tech carefully because, clearly, a lot could possibly go wrong.
We also have some advice on how to prolong the life of your gadgets and equipment so that you aren't the source of more stress for tech support workers. You'll find that info between the images.
This post may include affiliate links.
Coworker Said She Would Only Accept An Official Apple Mouse So I Dug This Out Of Storage And Left It On Her Desk
We're living in a digital world, and many of us have various tech devices and gadgets at our disposal. But contrary to popular belief, it's not just a matter of purchase, plug and play — at least if you want your stuff to last...
A lot of tech support worker nightmares can be avoided if people (users/owners) took better care of their equipment. As they say, “An ounce of prevention is worth a pound of cure.”
One of the most obvious ways to prolong the life of your tech equipment is to clean it regularly and properly. "Keep cans of clean compressed air around and blow out laptops, routers, Wi-Fi access points and so on," advises Peter Gregory, who is a Forbes Technology Council expert. "Don’t keep equipment such as modems on the floor, where they will be subject to greater amounts of dust. Invest in quality surge protectors and UPS systems."
Gregory says that keeping equipment clean, well ventilated and supplied with clean power are the most important habits for making sure your electronics last.
DIY Audio Cable Adapter
Guy Courtin from Tecsys Inc. suggests investing in some electronic wipes. "It’s always good to regularly wipe down touchpads, keyboards, screens, phones, tablets and so on — just because you are the only one using something doesn’t mean it shouldn’t be kept clean!"
Courtin adds that you should also remember to turn off your devices, not just put them in “sleep” mode. "Clear that cache and allow the device to power off," he says.
Vet Office Asked Why Their Server Was So Loud. They Had Cut A Hole In The Cabinet For Airflow, But The Resident Kitty Found It
Claire Rutkowski from Bentley Systems agrees. She told Forbes that the best thing you can do for your computer (and your mental health) is to turn it off every night.
According to Rutkowski, this stops all applications running in the background and clears the cache, and it often stops buggy software issues from creating bigger problems later. "A daily startup and shutdown routine also helps the environment, and most importantly, helps you develop a ritual that separates work life from home life," she says.
“How The Heck Are You Supposed To Set Those Legs? Keeps Falling Over”
This Was My Customers Solution To Her Broken Laptop Hinge
Your family, colleagues and friends might not like the next tip, but many experts advise against allowing other people to use your equipment. Especially if you need it for work.
"A work-issued device is exactly that: a device for work. Don’t give it to your children to play Fortnite or to a relative to check their emails. Why? Because they could use the device in a way that puts both you and your employer at risk," warns Jeff Shiner from the Forbes expert panel. "Resource-intensive, non-work-related actions will have an impact on the device’s long-term performance."
Shiner strongly suggests keeping your personal life on a personal machine, and lending that one to someone else at your own peril.
User States Fan Making Funny Noise
Customer Used Washing Up Sponges As Return Packaging, Thought It Was Funny
Storing your equipment properly is also a must. Who hasn't had the nightmare of a cracked or scratched phone/tablet screen? Congrats if you're among the few who raised your hand.
The American Automobile Association (AAA) advises using both a screen protector and a case on phones and tablets, as well as avoiding keeping your personal tech in extreme temperatures.
"High heat can cause permanent damage to the battery, while freezing temperatures can cause performance blips or even data loss," explains the AAA site. "Never leave phones, tablets, or computers in direct sunlight or hot cars: Temperatures can spike to over 100 degrees inside a vehicle on a sunny, temperate day."
Some Kid At My School Somehow Managed To Do This…
"Not Booting, Makes A Loud Sound When Powered On."
Many of us are guilty of hitting "remind me later" when prompted to update software, or not updating at all. Then we wonder what went wrong...
Experts say keeping our gadgets' software up-to-date ensures they operate optimally and also helps prevent problems like incompatibility and viruses before they occur.
"Most modern devices provide over-the-air software updates," says Steven Hau from Newfire Global Partners, adding that these are often free. "Enterprises with mobile device management may force OTA updates; however, many devices require the owner to initiate the update."
I Never Thought I’d Put Myself On This Sub, But Here I Am Finding My Own PC With The “Please Remove Before Installation” Film Still On After Years…
Did OP build this? If so, the pot is calling the kettle black.
One Of My Co-Workers Was Eager To Unpack Her New Mouse
Customer Told Me His Phone Wasn’t Charging
Staying up to date matters, and many of us forget to (or are unaware that we should) update the firmware on any routers and access points used for wireless access at home. Doing so helps to not only improve the performance of your device but also extend its life and increase security.
"For cable modems, power cycling should suffice, as it will 'phone home' for upgrades," says Shoreline.io's Anurag Gupta. "You’ll likely need to upgrade access points manually using supplied software from your vendor," adds the expert.
"I Just Took It Out Of My Bag And It Was Like That"
Customer States, Replaced Thermal Paste And A Few Days Later Stopped Displaying Any Image Out
You’re Supposed To Release The Latch First. Also, Don’t Use A Crowbar
Jason Carolan from Flexential suggests having separate networks at home: one for work, one for personal use and a third for smart devices.
"By keeping private data on a separate Wi-Fi network, any compromise of a smart device will not give an attacker a direct route to your company’s data," he warns. "Using a VPN is also recommended when you’re connecting for work."
Tech Support Did This
The WiFi Is So Hot
At some point, your electronic devices might decide they're done working and living, or you may want to upgrade.
“Don't just throw your old device into a drawer,” says Taylor Dixon. The senior technical writer with iFixit.com suggests rather looking for other ways to use them, or donating or selling them. If none of these are an option, recycle responsibly. You can do this through the manufacturer, a box store recycling program, or an e-waste recycling center.
So You Think You've Worked On Some Dirty Computers Before, Eh?
Sadly have to say I've seen much worse, the tower PC owned by a heavy smoker would probably be my worst ever, sticky brown nicotine stains actually thick enough to clog up the fans and slowly trickle down the casing when warm.
Combine this with spiderwebs and you experience my personal worst encounter. 😔
Load More Replies...Did the person use the keyboard as a cutting board for freshly caught fish?
I had a college kid bring in a computer for viruses and there was ... fluids of the natural kind all over the screen....
I once opened a computer that looked like this and discovered an entire cockroach civilization. I put it outside to "air out".
A Friend Just Sent This To Me From Her Work
The phone just *might* be configured to "use USB for power only". I'd have to check the VGA pinouts, but it's conceivable that there might be a +5V pin.
"Some Of My Keys Aren't Working. I Don't Know Why"
Our Pos Hardware Caught On Fire Over Night And Destroyed The Shop
System Came In To The Shop With “Accidentally Spilt A Bowl Of Soup Into Top Of Case”
I Need Somewhere To Set This Candle.... Oh Here’s A Good Spot!
Cannot understand people who mix electronics with candles & fire.
Don’t Put A Space Heater Under Your Desk
They Said “It Won’t Stop Printing”
Capacitator Explodet
Homie Said He Was Getting His PC Fixed And It Was His "Hard Drive"
Install a 'Residual-current device' NOW! Also check if your circuit breakers(?) works properly!
Why My Mother Bord Not Work
Someone Asked If This Is Repairable
Server Room From My First Hospital Job
Had This The Other Day. In 4 Years Doing It I've Never Seen This. Told User To Hold Back On The Gym For A Bit
Dell Returned My Laptop After “48 Hours Of Stress Testing.” This Is The Temperature At Idle
Bloody hell, that’s in Celcius?! You can make tea using the laptop, no kettle needed
85” TV Fell Off The Wall Last Night
For our international friends and anyone blessed with actual walls: in America we build McMansions out of drywall and optimism, mount 85” TVs with mismatched screws and a prayer, then act shocked when gravity wins.
The Router Was Overheating
I Present You Dp Cable Used In Industrial Testing Environment. This Poor Thing Had Hundreds Of Connection Cycles. Still Worked Fine With The Advantage Of Going Really Easily With The Rough Spots Worn Out LOL
How Do You Do This????
My iPhone 5s On Life Support, What Do Yall Think?
Opened “Brand New” Cpu Cooler To Install In Friend’s PC
Student States: "I Was Curious"
Curious? Curious about what? Curious about the amount of money you’ll have to pay to cover damages?
Some Dude From The Pcmr Subreddit Has A Nest On His Stick On Ram. How Does This Even Happen??
Customer Stated The Hdmi Disappeared
Neighbour Couldnt Get Sim Card Out Of 5G Router Cause It Was "Stuck"
Friend Asked If I Could Fix His PC
User Gets Point For Trying
Was Asked To Fix A Colleague’s Laptop And Wanted To Check The Battery
"Welp That's 700 Dollars Down The Drain..."
This is a known issue that AsRock addressed. Or didn't? That's gotta leave a mark though.
Got A Ticket Today. Windows Can't Find Drive
I Made A Literal Network Switch To Turn My Ethernet On And Off
Client Replaced The Thermal Paste And The Laptop Stopped Working
My Multi Million Dollar Schools Server Rack
Does This Count? Discharging A Bosch Ebike Battery Using An Electric Heater
If It Works, Don't Touch It
(Self Shame) My First Attempt At Ethernet
Got The New Drive To Fit Boss
New drives won't fit old desktops. This is better than what I have at the moment.
We Promise Everything Is The Same As Before. We Don't Know Why Our Internet Is Down
Brand office employees swear they left everything exactly the same before cleaning and organizing the room.
My Friend Bought A New Monitor Today And Now Theres A Wojack Burned In His Screen
User States: Took It Out Of My Pocket Like That
"The Power Cable Broke" -Hospital Nurse
Fairly New Oled TV At My Dads House
Using A Soldering Iron To Remove Screw
Pic Of My Classmates Opening A Crt (They Didn't Go Further Than This)
Good. They're pretty lethal until the capacitor is discharged, which takes many hours.
Been Wondering Why My Laptop Overheats. Now Curious How It Didn't Blow Up
So Nice Of The Customer To Remove Their Data For Me!
Customer Bought A Secondhand 'Custom Loop' Cooled PC From His 'Friend', Who Mysteriously Disappeared After Getting The Money. Iirc Only The Gpu Survived The Carnage
My Mp3 Player’s Battery Wouldn’t Charge So I Grabbed A Random Battery And Made It Fit
103°f/39°c Causes Polarizer To Peel Off Acer Monitor At Work
What kind of top secret things were there in the background for OP to censor? And how does a monitor get that hot?
Network Switch After A Lightning Strike
It's "Outside Rated" Until It Isn't
Cleaning Out A Second Hand Gpu, Yummy
All Mac Chargers Have Playstation Support
My Homemade Headphones I Used At A Factory For 2 Yrs That Banned Headphones And Had Daily Checks
Dude I knew would have died at a factory if no one heard him yell. Headphones are usually banned for a reason.
Very little of this counts as "tech support". Almost all is "throw in the bin now" support.
Very little of this counts as "tech support". Almost all is "throw in the bin now" support.
