“Not My Problem”: United Passenger Refuses To Lift Armrest To Make Room For Obese Woman, She’s Livid
Unless you’re traveling in first class or business, modern air travel can seriously suck. Invasive security checks, bad food, and seats that get smaller every time you fly all add up to a lousy experience, so an entitled fellow passenger is the last thing you need.
A United flyer recently turned to an online community to vent after a confrontation they had with an obese couple who insisted they raise their armrest to make room for them. Now the passenger is demanding that airlines find solutions for larger passengers.
More info: Reddit
Economy air travel sucks enough, but for this flyer, things got even more unpleasant on a recent flight
Image credits: Pascal Borener / Pexels (not the actual photo)
They’d settled into their window seat when an obese couple arrived and asked them to lift their armrest to make room for them
Image generated by Bored Panda using ChatGPT
The passenger gracefully declined, but the couple persisted, eventually getting a flight attendant involved
Image credits: EyeEm / Freepik (not the actual photo)
After the flight attendant said there was nothing she could do, the couple huffed and puffed for the rest of the 3-hour flight
Image credits: NotSureAnyway
Irate after their less-than-ideal experience, the passenger vented online, demanding that airlines find solutions for larger passengers
Flying can be stressful, but OP’s recent experience left them absolutely fuming. They boarded their United flight, got comfy in their window seat, headphones in, and book ready; everything seemed perfect. However, when a couple came down the aisle, it became obvious they weren’t going to fit in their two assigned seats, right next to OP’s.
The woman immediately asked OP to raise their armrest so she could spread into their space. With a polite smile, OP’s answer was simple: “No.” That should’ve been the end of it, but instead she tried again, insisting she needed it up because it was “constricting.” OP politely refused once more, determined to protect their seat.
The couple squeezed in anyway, with the obese husband practically sitting in the aisle. The woman huffed, puffed, and even forcefully tried lifting the armrest herself. When that failed, she called the flight attendant, who calmly explained that no passenger is required to give up the space they paid for. Awkward.
For three long hours, the disgruntled couple shifted uncomfortably while OP enjoyed their flight with the armrest firmly down. The incident, however, sparked frustration over airlines letting this happen in the first place, prompting OP to wonder why they don’t have clear policies on the issue.
Image credits: freepik / Freepik (not the actual photo)
Most airlines don’t exactly go out of their way to improve the travel experience for economy class travelers. Unruly kids are often left to run amok, entitled passengers can make flying a nightmare, and, as in OP’s case, there’s not much consideration for passengers put out by overweight rowmates. Is anything being done? We went looking for answers.
As previously reported, Dutch-Turkish carrier Corendon Airlines announced in 2024 that it would offer child-free cabin space for an extra fee on its flights between Amsterdam and Curaçao. What about “heavier” passengers, though?
In her article for The Guardian, Jessica Murray writes that airlines are trying to squeeze more people onto flights in response to rising demand. Some airlines have rebranded their seats as “slimline” – in Air Canada’s introduction of slimline seats, widths dropped from 47 cm (18.5 in) to 43 cm (16.9 in). Not great news for overweight passengers.
Air France, however, offers a 25% discount on extra seats for larger-bodied passengers if “the width of the seat is not sufficient.” Under Canadian airline rules, obese passengers traveling within the country’s borders can request an extra seat free of charge if they provide their BMI, height, weight, and seated width measurements.
In his article for Simple Flying, Luke Bodell writes that Southwest Airlines has one of the industry’s most generous policies regarding “Customers of Size,” allowing larger passengers to buy an extra seat and receive a refund later. It’s an easy process too, so customers of size don’t need to fill out a complicated form to book another seat or get their money back.
So, it seems some airlines are already tackling the “larger” passenger problem in an inclusive way, but not all of them, yet. Perhaps OP should take their complaint directly to United and, if they don’t get satisfaction, simply change airlines.
What do you think? Should all airlines adopt something like Southwest’s “customers of size” policy, or is OP being unreasonable? Share your opinion in the comments!
In the comments, readers praised the passenger for holding their ground, and one even offered a practical solution involving refunds or upgrades for being inconvenienced
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Good for OP for standing his ground...umm, arm rest! Larger people know they need extra room so why don't they buy an extra seat? Everyone knows airplane seats have shrunk to toddler-size! Is common sense so uncommon?
Especially in this case. 3 seats would have been perfect for those 2 people.
Load More Replies...This happened to me. I'm petite. The person next to me was squished so uncomfortably that I voluntarily raised the arm rest so they had more room. They couldn't lower their tray table so I shared mine. I'm not saying that others don't have the right to their space, but for me it was a short flight and this kindness to this polite man was a small thing. I do wish airlines offered affordable extra-wide coach seats for the growing number of people who need them, though.
Ah see he was polite so in that instance yes when they ar3 lovely we help right , when they demand like this pair NOPE !
Load More Replies...And yet, every time a person who needs two seats books, two seats - they check in and get told the ~extra~ seat has been reassigned because the flight was overbooked... and this doesn't just happen to overweight people - why do you think there's a separate category for child under two with their own seat? So the airline can bump children under the age of 2 from their own seat and forced the parent to have them as a lap baby because -again- they always overbook.
Yeah, that is unacceptable. Can’t you check in for both seats when you check in?
Load More Replies...I had this issue at a football game, our seats were next to this rather large lady and she would sit half in my seat and hers. Luckily, she only went to one game, but she did apologize and was a nice person so I didn't mind it.
There should be seat sizes at the purchasing of a ticket, just like they do with hand luggage. If you don’t fit, buy two seats…
If your carryon won't fit into the overhead or under the seat, it goes in the hold or else you pay extra. Same thing for your bottom.
Load More Replies...I'm only about 100 lb people always expect me to be okay with being smashed in between others because" I fit". I agree with what one person said we need a dividing arm rest between seats.Their overflow body parts shouldn't be touching the other passengers in their seats.
I'm not much heavier than you, and I completely agree. If you (,or them) have paid for ONE seat, you can use the room of ONE (full) seat, not more and not less.
Load More Replies...Easy. Have a gate at security the width of the seat. If you can't fit through facing forward you buy two seats. Next problem?
I’ve gotten much more diligent about getting the space I paid for. Dividers between the seats is a great idea. A few flights ago, I told a manspreader to stay out of my space and refused to make myself small. He was not pleased to be called out.
A big reason why I avoid concerts, shows and air travel is because I know I am fat and don't conform to those seats. In fact, they make me ashamed of myself and wish I was a petite woman with no food issues. I say all of this because I agree with people who are able to use the seats comfortably and keep them from invading each other's spaces. I am sure nothing has been addressed yet because we know the seats won't change, but I feel like they don't know how to enforce people paying extra if they need an extra seat.
I'm really sorry you feel that way. But you're not part of the issue. You're aware that being a larger size can affect the comfort of other people, smaller or also larger themselves, and I'd imagine you are the person to buy an extra seat if needed or to not expect to be accommodated. It's the entitlement that is the issue at hand. I hope you still get out and enjoy things though, you're worthy and should be allowed to live your life too ☺️
Load More Replies...I'm a bigger woman, but I fit in the seat with the armrest down. One time I was on a tiny plane for a connection and the man who was in the seat next to me took up half of my seat as well as his own. I had to hang uncomfortably in part of the aisle for the whole flight. I was SO mad. The FA was sympathetic but there literally wasn't anywhere else to put either of us. Which really wasn't fair to me. I could fit in my own seat and he couldn't. They should have made him wait and pay for another seat.
I don't fly often (last week was the first time in 3 years) but as a bigger guy (around 300 lbs) I basically fill my seat, though fortunately not my neighbor's. Even at my current size, if I was flying with a 2nd person, I would strongly consider buying the full row, not out of necessity, but just for some breathing room. It's truly crazy that seats keep getting smaller while people get bigger. I'd rather they go from the 3 and 3 to a 2 and 3 layout, widen the seats 20% and charge us the extra 20%. Even the small people would probably be happier with more room. Either that or make a couple rows with bigger seats and put size policies in place - weight is actually becoming an important factor for planes flying safely.
You know whats just as bad? When the BP screen has endless popups covering the screen. You close it and if you arent precise some garbage launches. Just like the guy on the plane just f off and leave my space alone
Use the DuckDuckGo app/browser to read Bored Panda
Load More Replies...These people have clearly gotten away with doing this before. The obvious solution is for them to just buy three seats in the same row for the two of them to share.
this happened to me on a flight from LA to Tampa, i literally had to sit sideways with my legs in the aisle, when the FA told me i cannot sit like that I pointed to the guy next to me (who was taking up 2 1/2 seats) she didn’t have anything to say, unfortunately it was Jet Blue and I was told that they didn’t have a policy that limited size and how many seats a passenger could fill, worst flight ever!!
No. I paid for my seat and am using it all. If you are uncomfortable buy two seats.
I am a larger person and it was always my understanding that you are required to purchase 2 seats since weight distribution is necessary for fuel efficiency and stability of the aircraft. Seems to me, since they both are of larger stature, they could have purchased 3 seats and used the middle seat as their "extra space accommodating both of them efficiently and not encroaching on others. I don't like to be a burden, nor do I like to be up against another person. Even when thin, I used to buy a window seat and wedge myself against the wall to avoid physical contact with other people.
They weigh luggage. Maybe they need to start weighing passengers. The lighter , fitter, healthier passengers will be rewarded for leading a healthier lifestyle.
Comments like yours are also part of the problem. Nobody should police or point out anything about anyone else's bodies. The only issue here is that someone else's personal space and comfort were compromised. It would be the same if a taller passenger had their legs in the other person's way or in the aisle. Or someone manspreading. Or someone falling asleep with their head on your shoulder or ther belongings in your space. It isn't strictly about weight or bodies or your perceived definition of "health", it is about encroaching on the personal space of others and expecting to be accommodated. F**k off with your ED mindset.
Load More Replies...Barely made my flight home. I had the middle seat (UGH) no choice. The lady in the aisle seat was HUGE and kept leaning into me. I finally had to ask her to stop it. She got this really offended look and I just said, "It's not my fault you don't fit in that seat, and I would really appreciate it if you would keep yourself to yourself." I wasn't being nasty or rude, but come on! She had to be at least 350 pounds and quite frankly, I didn't appreciate her big ole sweaty arm constantly rubbing up against me.
I had a large lady sit next to me, she overflowed the armrest and I couldn’t sit properly. I had to put my arm over hers. She ‘conveniently’ had no English when it suited her.
This happened to me during a concert in Spain. During summer. There were two seats at my left, and then a family with a small kid (7/8 YO maybe) taking the next 3 seats. Two girls came, and the larger one sat at my left instead of one seat over. I was so uncomfortable! And being summer, I ended up with my left side drenched in sweat (arm, leg), even though I was inclined to the right as much as I could because my partner was sitting there. She didn't say anything, and was obvious se was squashing me. I can't imagine this same t*****e during a flight
But, if you tell them that they have to fit between the armrests or buy an extra seat, they scream "discrimination". It's not discrimination if you're too big! It's not discrimination to put weight and height limits for safety reasons on everything else, why should airlines follow different rules?
oh yes Amberlynn Reid... she did so, she always do so... Why she would need to pay extra for an extra seat, she has the right to pay for only one as the rest of the travelers... yeah but they do not take up more than one seat.... So according to her logic, the rest of us should travel free of charge because we do not take up an extra seat?!
Load More Replies...My 70+ year old mother had to endure a transcontinental flight (9 hours, mostly night) next to a man spilling over into her seat. Absolutely outrageous
As a smaller traveler I cannot tell you how many times I have had to share my seat with larger, bulkier passenger. The main offenses being arms over the armrest and legs hanging into my footwell. The flight is then followed by a nasty gram letter writing campaign to the airline where I demand a 25% refund for the loss of use of my space. This has varying success but I have received upgrade vouchers, etc. frankly, obese passengers that cannot fit in standard sized seats need to be afforded the opportunity to purchase a larger seat at an additional cost or be refused travel. I will not share my seat and have developed similar strategies as OP to maintain my space. Bravo!
Speaking as a (very) large person, no one has the right to encroach on someone else's space. I haven't flown in years, but if I were going to I would book two seats for myself. That way I and my seat mates can all be comfortable.
It should not be legal for the airlines to put passengers in to such a conditions and that's it!! Buying 2 seats is too costly! Even if I'm slim my legs are long and I'm too much squeezed if I fly single. Also they offer to buy 1 seat for mother and baby and then you find out that it doesn't fit the reality of the space.... And then imagine that someone reclins their seat to the back and it's ALLOWED 😅 Airlines are to blame and nobody else.
At Cedar Point they had a new ride that had this problem dealt with... at the start of the quell line they installed a seat from the ride with a sign stating that if you did not 'fit' into the seat with seat belt fastened and draw down safety bar locked in place you would not be allowed on the ride. this was to prevent large people waiting in the line just to be told no .
My uncle and his wife are on the large side due to medical issues, they buy all 3 seats in the row when they fly because they know they cannot fit in 1. They have had people try taking that extra seat before and then complaining they are squashed and don't have room. My uncle agreed and said that is why he purchased extra seating and they'd told the guy that beforehand but he was adamant he wanted to sit with extra leg room.
I have a large friend who just flies on airlines with economy comfort seats or business class. they have a divider between seats and extra leg room. It costs more, but that way everyone is comfortable. My husband needs extra legroom so we always go premium economy comfort (different names on different airlines). If you are bigger or longer legged, you pay for the space. Otherwise, you are taking advantage of other passengers.
These stories always make me happy there is no place I want to go that requires flying to get there.
You're obviously used to paying more than most for your food, extra strong chairs, bigger cars, etc. You know you need 2 seats. Everybody know that even an average size person can barely fit in an airline seat. (One of several reasons I quit flying. So just get them. Simple. I'm sure, even with the armrest down, this passenger had a miserable flight with their bodies overflowing over the armrest, but no way should you give up one cm.
Something like 70% of US adults are overweight, 40% are obese. If 40% of the adult population are "customers of size" then seats should be made larger. This individual sounded entitled, but many people of size are polite, considerate of fellow passengers, and find flying a humiliating ordeal. Instead of demanding people buy two seats in order to sit comfortably, why not demand that all airline seats and seatbelts are large enough to comfortably fit 90% to 95% of the adult population, not just 60%.
I swear these stories can’t be real because there can’t be THAT MANY inconsiderate people in the world. Just lift your d**n armrest! Why are people making a problem of EVERYTHING?
You are one of the most judgmental people on BP! And your life history seems to change with almost every post.
Load More Replies...Good for OP for standing his ground...umm, arm rest! Larger people know they need extra room so why don't they buy an extra seat? Everyone knows airplane seats have shrunk to toddler-size! Is common sense so uncommon?
Especially in this case. 3 seats would have been perfect for those 2 people.
Load More Replies...This happened to me. I'm petite. The person next to me was squished so uncomfortably that I voluntarily raised the arm rest so they had more room. They couldn't lower their tray table so I shared mine. I'm not saying that others don't have the right to their space, but for me it was a short flight and this kindness to this polite man was a small thing. I do wish airlines offered affordable extra-wide coach seats for the growing number of people who need them, though.
Ah see he was polite so in that instance yes when they ar3 lovely we help right , when they demand like this pair NOPE !
Load More Replies...And yet, every time a person who needs two seats books, two seats - they check in and get told the ~extra~ seat has been reassigned because the flight was overbooked... and this doesn't just happen to overweight people - why do you think there's a separate category for child under two with their own seat? So the airline can bump children under the age of 2 from their own seat and forced the parent to have them as a lap baby because -again- they always overbook.
Yeah, that is unacceptable. Can’t you check in for both seats when you check in?
Load More Replies...I had this issue at a football game, our seats were next to this rather large lady and she would sit half in my seat and hers. Luckily, she only went to one game, but she did apologize and was a nice person so I didn't mind it.
There should be seat sizes at the purchasing of a ticket, just like they do with hand luggage. If you don’t fit, buy two seats…
If your carryon won't fit into the overhead or under the seat, it goes in the hold or else you pay extra. Same thing for your bottom.
Load More Replies...I'm only about 100 lb people always expect me to be okay with being smashed in between others because" I fit". I agree with what one person said we need a dividing arm rest between seats.Their overflow body parts shouldn't be touching the other passengers in their seats.
I'm not much heavier than you, and I completely agree. If you (,or them) have paid for ONE seat, you can use the room of ONE (full) seat, not more and not less.
Load More Replies...Easy. Have a gate at security the width of the seat. If you can't fit through facing forward you buy two seats. Next problem?
I’ve gotten much more diligent about getting the space I paid for. Dividers between the seats is a great idea. A few flights ago, I told a manspreader to stay out of my space and refused to make myself small. He was not pleased to be called out.
A big reason why I avoid concerts, shows and air travel is because I know I am fat and don't conform to those seats. In fact, they make me ashamed of myself and wish I was a petite woman with no food issues. I say all of this because I agree with people who are able to use the seats comfortably and keep them from invading each other's spaces. I am sure nothing has been addressed yet because we know the seats won't change, but I feel like they don't know how to enforce people paying extra if they need an extra seat.
I'm really sorry you feel that way. But you're not part of the issue. You're aware that being a larger size can affect the comfort of other people, smaller or also larger themselves, and I'd imagine you are the person to buy an extra seat if needed or to not expect to be accommodated. It's the entitlement that is the issue at hand. I hope you still get out and enjoy things though, you're worthy and should be allowed to live your life too ☺️
Load More Replies...I'm a bigger woman, but I fit in the seat with the armrest down. One time I was on a tiny plane for a connection and the man who was in the seat next to me took up half of my seat as well as his own. I had to hang uncomfortably in part of the aisle for the whole flight. I was SO mad. The FA was sympathetic but there literally wasn't anywhere else to put either of us. Which really wasn't fair to me. I could fit in my own seat and he couldn't. They should have made him wait and pay for another seat.
I don't fly often (last week was the first time in 3 years) but as a bigger guy (around 300 lbs) I basically fill my seat, though fortunately not my neighbor's. Even at my current size, if I was flying with a 2nd person, I would strongly consider buying the full row, not out of necessity, but just for some breathing room. It's truly crazy that seats keep getting smaller while people get bigger. I'd rather they go from the 3 and 3 to a 2 and 3 layout, widen the seats 20% and charge us the extra 20%. Even the small people would probably be happier with more room. Either that or make a couple rows with bigger seats and put size policies in place - weight is actually becoming an important factor for planes flying safely.
You know whats just as bad? When the BP screen has endless popups covering the screen. You close it and if you arent precise some garbage launches. Just like the guy on the plane just f off and leave my space alone
Use the DuckDuckGo app/browser to read Bored Panda
Load More Replies...These people have clearly gotten away with doing this before. The obvious solution is for them to just buy three seats in the same row for the two of them to share.
this happened to me on a flight from LA to Tampa, i literally had to sit sideways with my legs in the aisle, when the FA told me i cannot sit like that I pointed to the guy next to me (who was taking up 2 1/2 seats) she didn’t have anything to say, unfortunately it was Jet Blue and I was told that they didn’t have a policy that limited size and how many seats a passenger could fill, worst flight ever!!
No. I paid for my seat and am using it all. If you are uncomfortable buy two seats.
I am a larger person and it was always my understanding that you are required to purchase 2 seats since weight distribution is necessary for fuel efficiency and stability of the aircraft. Seems to me, since they both are of larger stature, they could have purchased 3 seats and used the middle seat as their "extra space accommodating both of them efficiently and not encroaching on others. I don't like to be a burden, nor do I like to be up against another person. Even when thin, I used to buy a window seat and wedge myself against the wall to avoid physical contact with other people.
They weigh luggage. Maybe they need to start weighing passengers. The lighter , fitter, healthier passengers will be rewarded for leading a healthier lifestyle.
Comments like yours are also part of the problem. Nobody should police or point out anything about anyone else's bodies. The only issue here is that someone else's personal space and comfort were compromised. It would be the same if a taller passenger had their legs in the other person's way or in the aisle. Or someone manspreading. Or someone falling asleep with their head on your shoulder or ther belongings in your space. It isn't strictly about weight or bodies or your perceived definition of "health", it is about encroaching on the personal space of others and expecting to be accommodated. F**k off with your ED mindset.
Load More Replies...Barely made my flight home. I had the middle seat (UGH) no choice. The lady in the aisle seat was HUGE and kept leaning into me. I finally had to ask her to stop it. She got this really offended look and I just said, "It's not my fault you don't fit in that seat, and I would really appreciate it if you would keep yourself to yourself." I wasn't being nasty or rude, but come on! She had to be at least 350 pounds and quite frankly, I didn't appreciate her big ole sweaty arm constantly rubbing up against me.
I had a large lady sit next to me, she overflowed the armrest and I couldn’t sit properly. I had to put my arm over hers. She ‘conveniently’ had no English when it suited her.
This happened to me during a concert in Spain. During summer. There were two seats at my left, and then a family with a small kid (7/8 YO maybe) taking the next 3 seats. Two girls came, and the larger one sat at my left instead of one seat over. I was so uncomfortable! And being summer, I ended up with my left side drenched in sweat (arm, leg), even though I was inclined to the right as much as I could because my partner was sitting there. She didn't say anything, and was obvious se was squashing me. I can't imagine this same t*****e during a flight
But, if you tell them that they have to fit between the armrests or buy an extra seat, they scream "discrimination". It's not discrimination if you're too big! It's not discrimination to put weight and height limits for safety reasons on everything else, why should airlines follow different rules?
oh yes Amberlynn Reid... she did so, she always do so... Why she would need to pay extra for an extra seat, she has the right to pay for only one as the rest of the travelers... yeah but they do not take up more than one seat.... So according to her logic, the rest of us should travel free of charge because we do not take up an extra seat?!
Load More Replies...My 70+ year old mother had to endure a transcontinental flight (9 hours, mostly night) next to a man spilling over into her seat. Absolutely outrageous
As a smaller traveler I cannot tell you how many times I have had to share my seat with larger, bulkier passenger. The main offenses being arms over the armrest and legs hanging into my footwell. The flight is then followed by a nasty gram letter writing campaign to the airline where I demand a 25% refund for the loss of use of my space. This has varying success but I have received upgrade vouchers, etc. frankly, obese passengers that cannot fit in standard sized seats need to be afforded the opportunity to purchase a larger seat at an additional cost or be refused travel. I will not share my seat and have developed similar strategies as OP to maintain my space. Bravo!
Speaking as a (very) large person, no one has the right to encroach on someone else's space. I haven't flown in years, but if I were going to I would book two seats for myself. That way I and my seat mates can all be comfortable.
It should not be legal for the airlines to put passengers in to such a conditions and that's it!! Buying 2 seats is too costly! Even if I'm slim my legs are long and I'm too much squeezed if I fly single. Also they offer to buy 1 seat for mother and baby and then you find out that it doesn't fit the reality of the space.... And then imagine that someone reclins their seat to the back and it's ALLOWED 😅 Airlines are to blame and nobody else.
At Cedar Point they had a new ride that had this problem dealt with... at the start of the quell line they installed a seat from the ride with a sign stating that if you did not 'fit' into the seat with seat belt fastened and draw down safety bar locked in place you would not be allowed on the ride. this was to prevent large people waiting in the line just to be told no .
My uncle and his wife are on the large side due to medical issues, they buy all 3 seats in the row when they fly because they know they cannot fit in 1. They have had people try taking that extra seat before and then complaining they are squashed and don't have room. My uncle agreed and said that is why he purchased extra seating and they'd told the guy that beforehand but he was adamant he wanted to sit with extra leg room.
I have a large friend who just flies on airlines with economy comfort seats or business class. they have a divider between seats and extra leg room. It costs more, but that way everyone is comfortable. My husband needs extra legroom so we always go premium economy comfort (different names on different airlines). If you are bigger or longer legged, you pay for the space. Otherwise, you are taking advantage of other passengers.
These stories always make me happy there is no place I want to go that requires flying to get there.
You're obviously used to paying more than most for your food, extra strong chairs, bigger cars, etc. You know you need 2 seats. Everybody know that even an average size person can barely fit in an airline seat. (One of several reasons I quit flying. So just get them. Simple. I'm sure, even with the armrest down, this passenger had a miserable flight with their bodies overflowing over the armrest, but no way should you give up one cm.
Something like 70% of US adults are overweight, 40% are obese. If 40% of the adult population are "customers of size" then seats should be made larger. This individual sounded entitled, but many people of size are polite, considerate of fellow passengers, and find flying a humiliating ordeal. Instead of demanding people buy two seats in order to sit comfortably, why not demand that all airline seats and seatbelts are large enough to comfortably fit 90% to 95% of the adult population, not just 60%.
I swear these stories can’t be real because there can’t be THAT MANY inconsiderate people in the world. Just lift your d**n armrest! Why are people making a problem of EVERYTHING?
You are one of the most judgmental people on BP! And your life history seems to change with almost every post.
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