It’s said that everyone needs to work a retail job at least once in their lives. If not for character building, then to learn what never to do as a customer. Retail is the best place to apply the golden rule: treat others the way you would want to be treated.
However, it’s also true that not all customers are the sharpest tools in the shed. We’ve scoured the internet once again and found the most exasperating customers employees had to deal with. Check out these sometimes hilarious, sometimes enraging moments and let us know in the comments if you’ve ever had to deal with similar situations, retail pandas!
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Customer Service
Mixing Up With The McDonald's
Wait. You mean Burger King doesn't serve McDonald's food? What about Pizza Hut? Can I get tacos bell grande there?
So Annoying
Fair Enough
A Customer Called Asking If We Were Practicing Social Distancing With Her Sandwiches. I Told Her We Are, But To Be Honest Guys, I'm Running Out Of Space
Plot Twist: He's The Only One There
"We Had To Remake Her Latte Because She Wouldn't Leave, And She Had Like 15 Cars Behind Her"
My Girlfriend Just Sent Me This. She Works In A Bakery
Customer Was Upset That A Mattress Store Won't Help Them Move?
aw man, i was planning to go to a sheep farm in a few days, guess i won’t get any free cashmere sweaters :( disappointing customer service
Special Glass
Have a Corelle plate set my late wife and I bought 49 years ago when we first got married, still using daily and they have been dropped many times.
"Orange Juice Was Only Like $3 Or Something, But That's On Her. One Of The Friends She Was Sitting With Looked Super Embarrassed, But I Just Kinda Rolled With It"
The Customer Rolled In Asking Why The Rear Shocks Were So Low. Needs New Shocks?
Did These People Not Know What Decaf Was Or Something?
Customer Said Her Husband Patched The Tire, But It Keeps Leaking Air
Imagine that. There's something duct tape doesn't fix.
Some People Are Really Something Else
Customers Be Like
Customer Bought Wheels And Tires Online, After Advising Multiple Times That The Tires Are Too Small For His SUV He Insisted For Us To Put Them On
The Escalation Is Real
Customer States: "Hissing And Rattling Noise From Under The Hood"
Customer States Driver Seat Will Not Move Forward Or Backwards. I Wonder Why
French Onion Soup With No French Please
Customer Refused All 4 Tires On A Rainy Day, She Also Had To Sign A Waiver Before Releasing The Car
Customers Thinks You're An Octopus
Customer States ABS/ESC And Front Radar Lights On
I Think They Have An Apple Phone. Not Sure Tho, I'm Getting Mixed Signals
Could have been an older customer that wasn't that knowledgeable. I don't even know what model I have.
"It Was A Woman, And It Took Everything In Me To Not Walk Off"
I guess it was the customer of previous post (who didn't know the difference between straight and curly fries)
Food Service
I would tell her ... wow, brilliant idea. You should be our manager.
Part Of My Job Is Processing Items That Were Returned As "Defective" Before They Get Sent Back To The Warehouse. Came Across This Absolute Gem
You'd be laughed out of the shop if you tried this here in Germany. I never thought I'd prefer our customer service to the American version sometimes :)
What Was The Customer Complaint Again?
"The customer states car should "vroom vroom" instead of "tick tick tick tick tick"."
But that's what clockwork cars sound like. If you want vroom vroom buy a LEGO car.
An Actual "Key" Supplied By A Customer
Who Knows
I Get A Customer Like This Once A Week
After I was released, I had trouble finding housing. I spent some time in a motel. My friend came to see me. I told her I was in room 5, and I'd opened the door so she could just come in. She didn't come, and finally I called her back. She went to the motel next door, and was waiting in the unlocked room 5 for me. She'd turned off the TV and straightened up the kitchenette. I wonder what the people in that room 5 thought when they got back to their room.
Customer Asked If We Can Fix This
Mechanic Mate Just Shared This Photo Of A Client's Car. The Client Claimed His Leg Got Sore, So Instead, He Used His Hand To Accelerate
Customer Microwaved Her Phone For 20 Seconds. It Still Functioned Except For The Bottom Navigation Buttons
Customer Said His Phone Wasn't Charging Properly As The Battery Was Too Cold. He Thought "Warming" It On A Toaster Was A Good Idea
Donations
Customer Marked The Tiles She Wanted To Be Removed
I Know Customers Can Get Mad At Being Charged For Extra Sauces, But This Lady Got Like +20 Sauces And Was Surprised To Be Charged A Few Extra Bucks For Them
You May Not Believe It, But Someone Requested Cash Back
I bet there are still many customers who don't read that. Every text should be like human-sized led display with obnoxious colors, blinking lights and voiceovers for someone to notice them (and probably not even then).
The Struggle
This was a fairly common question at restaurants I worked at a border state in the southern US....apparently in some Spanish speaking countries, limes are called limónes and lemons are called limas. Which is backwards from what you'd think it would be....hence the frequency of this seemingly silly question.
Tech Repair Client Did This To "Combat Overheating"
Customer Drove This All The Way From Mexico Because He Was Told Not To Pull Over Out There
This Came In For A Safety Inspection
Ohh ... that 's a Pinterest tab on how to redo your air bag .... wonder if they included glitter on the airbag ... that way, every crash brings a smile to your face 😊
Chipotle Customers Don't Know What's A Bay Leaf
Customer Is Complaining About A Funny Smell Coming From The Car. I Wonder What It Could Be
Some poor squirrel or chipmunk has lost all of its savings on this faithful day
Customer Was Annoyed That We Refused To Recover Their Lost Data
This Customer Replaced Their Passenger Seat With A Shopping Cart
Customer States That He Accidentally Discharged Firearm While Exiting The Vehicle
Customer: "I Don't Know Why My Car Has No Power"
The Customer Complained About The Printer Not Working Even Though He Plugged It In. This Picture Was Sent In Our WhatsApp Group After My Colleague Went To Check
Customer Says He Wants His Exhaust On The Side
I Told A Customer It Wouldn't Work, But She Insisted. When She Saw It, She Said Nothing And Left
I'm assuming she wanted to copy what was on her screen and instead of a screenshot she did this
I've Been Thinking About This Interaction For Approximately Seven Days Straight
I eat fish sometimes and I avoid all disposable plastics, apparently I'm dumb
Customer Wants Remaining Oil Back
Customer put in a complaint that we wouldn’t fetch the slippers she ordered into store for her. Why? The building was ON FIRE. A heater above the door had malfunctioned and two fire engines had closed the WHOLE STREET outside. She demanded a manager go and and get them as she had come in the bus especially to pick them up. We did not go in and get them for obvious reasons. Some days I hate people!
Let's see. There was the guy that was allergic to the froth on milk. The girl that ordered beer battered fish and complained that it was beer battered. The homophobics that didn't realize I wasn't gay. The guy that threw a fit and demanded to sit at a dirty table, then was mad that the table was dirty. Sigh.
I was young, a cashier at Kmart. This woman went through my line with glucose test strips and a coupon. I'd wasn't familiar with them, and was surprised by the high price. I said something about how I had no idea those were so expensive. She suddenly demands, "What did you just say?" I told her I was just commenting on the price of the strips and good thing she had a good coupon. She says, "That isn't what you said." She continues to berate me while I finish ringing her up and then demands the manager. He comes up and she proceeds to tell him all these terrible rude things I had said and names I had called her. I am crying at this point (I cry when I'm angry). Manager tells me to go to the break room. Customer smirks, looking pleased with herself. Joke was on her. She'd paid with a check. I had her address and phone number. I may or may not have TP'd her house once or twice.
Customer put in a complaint that we wouldn’t fetch the slippers she ordered into store for her. Why? The building was ON FIRE. A heater above the door had malfunctioned and two fire engines had closed the WHOLE STREET outside. She demanded a manager go and and get them as she had come in the bus especially to pick them up. We did not go in and get them for obvious reasons. Some days I hate people!
Let's see. There was the guy that was allergic to the froth on milk. The girl that ordered beer battered fish and complained that it was beer battered. The homophobics that didn't realize I wasn't gay. The guy that threw a fit and demanded to sit at a dirty table, then was mad that the table was dirty. Sigh.
I was young, a cashier at Kmart. This woman went through my line with glucose test strips and a coupon. I'd wasn't familiar with them, and was surprised by the high price. I said something about how I had no idea those were so expensive. She suddenly demands, "What did you just say?" I told her I was just commenting on the price of the strips and good thing she had a good coupon. She says, "That isn't what you said." She continues to berate me while I finish ringing her up and then demands the manager. He comes up and she proceeds to tell him all these terrible rude things I had said and names I had called her. I am crying at this point (I cry when I'm angry). Manager tells me to go to the break room. Customer smirks, looking pleased with herself. Joke was on her. She'd paid with a check. I had her address and phone number. I may or may not have TP'd her house once or twice.
