“Arrest The Staff”: Student Nurse Who Thought She Was Just Tired Loses Life After 12-Hour ER Wait
A woman studying to be a nurse was waiting for hours in agonizing pain in the A&E (ER) before dying. Zoe Bell passed on Christmas Eve 2022 at the age of 28, after taking extra shifts at hospitals in Buckinghamshire, UK to help finance the last stage of her studies. A coroner’s inquest has now led to new details about her death.
- Zoe Bell, a student nurse, died on Christmas Eve 2022 after waiting 12 hours in the ER.
- She was initially seen for sore throat and later developed severe chest pain, coughing up blood.
- Despite severe symptoms, Bell was returned to the ER waiting area multiple times.
Bell, who was described as a “dedicated student,” had just finished her last 12-hour shift on December 18, 2022, before she began to suffer from a sore throat and struggled to get words out.
Her boyfriend, Phillip Ayres, told an inquest into her death that “it was not uncommon for her to be run down after a weekend of long shifts,” The Sun reported on Tuesday (October 1).
However, Bell’s condition reportedly continued to deteriorate, and she was rushed to Stoke Mandeville Hospital, one of the hospitals where she worked, on December 23, 2022.
A woman studying to be a nurse was waiting for hours in agonizing pain in the A&E (ER) before dying
Image credits: reewungjunerr/stock.adobe.com (Not the actual photo)
Ayres reportedly recalled how they had arrived shortly after 10 pm and said she began suffering severe chest pain about an hour and a half later.
Nurses checked Bell while she was at the hospital but said her oxygen levels were normal and tried to test for tonsillitis, The Sun reported.
“It was made to seem as though there was nothing to worry about,” Ayres told Beaconsfield Coroner’s Court on Tuesday.
An inquest from the coroner revealed how the A&E where Bell was waiting had been particularly busy due to a lot of flu, Covid, and also children coming in with Strep-B.
Group B strep is a type of bacteria called streptococcal bacteria. It’s very common in both men and women and usually lives in the bottom (rectum) or vagina, the NHS explains.
Image credits: Facebook
By 4:30 am, Bell and Ayres were still in the waiting area but she had developed “agonizing” chest, back, and shoulder pain, the mourning boyfriend reportedly said.
He further recounted: “Zoe coughed up a small amount of blood in a sick bowl. A nurse took all the same tests again.
“The nurse was convinced the blood was caused by Zoe’s constant coughing. Because Zoe was a nurse and she understood the staff were overwhelmed, I felt I had to be polite.
“It was like being caught between a rock and a hard place. I did not want to upset Zoe.”
Zoe Bell passed on Christmas Eve 2022 at the age of 28, after taking extra shifts at hospitals in Buckinghamshire, UK
Image credits: Facebook
At around 4 or 5 am, Ayres said he “kicked up a bit of a fuss” and successfully convinced a doctor to finally see Bell. However, the doctor in question only suspected that she had laryngitis.
Laryngitis is an inflammation of the larynx, or voice box, that can cause voice changes, throat pain, and other symptoms, including hoarseness, difficulty speaking, and a sore throat.
The condition is caused by viral infections like the cold or flu and usually gets better without treatment in about a week.
Bell and Ayres were eventually sent back to the emergency waiting area, where “Zoe was panicked about having coughed up blood” and started hyperventilating, The Sun reported.
Image credits: Google Maps
The grieving boyfriend recalled: “By this point, Zoe had enough. She had got to a point where she wanted to go home.
“She was exhausted. She felt like there was no help coming.”
At 10 am on December 24, about 12 hours after Bell first entered the hospital, the student nurse was finally taken into a part of A&E where patients are checked for the ward.
Bell subsequently became distressed, confused, and disorientated and an emergency alarm was pulled, The Sun reported.
A post-mortem examination concluded that she died of staphylococcal septicemia and bronchopneumonia
Image credits: Facebook
Despite reports of Bell “perking up a bit,” and feeling a sense of relief over being treated, while expressing appreciation for the medical care, her health continued to deteriorate.
Moreover, her father, Nick Bell, arrived at the hospital just in time to see her being rushed into the intensive care unit at 12:30 pm, as per the coroner’s inquest.
Bell went on to tragically die the same evening from heart failure. A post-mortem examination concluded that she had succumbed to staphylococcal septicemia and bronchopneumonia, an acute lung injury due to influenza and a viral infection.
Staphylococcal septicemia, also known as sepsis, is a life-threatening condition that occurs when staph bacteria enter the bloodstream and cause blood poisoning.
Image credits: Facebook
Ayres told the Buckinghamshire coroner, Crispin Butler, that his late girlfriend always understood the struggles and strains of the NHS and dreamed of improving it so everyone could get the care they needed, as per The Sun.
He said: “It seems that the very thing she worked so hard towards was the very thing that let her down. Her death is a loss to the NHS for her kindness and compassion and sheer determination.”
The National Health Service (NHS), which is the UK’s publicly funded healthcare system, has been experiencing some of the most severe pressures in its 75-year history.
According to a recent British Medical Association report, the health service has been facing years of inadequate planning and chronic under-resourcing.
“This is totally unacceptable,” a reader commented
Poll Question
Thanks! Check out the results:
Explore more of these tags
Outraged. But not at the staff. At the hard right wing politicians who have been diligently working to starve the NHS to death. All humans will miss things and make mistakes. That’s why human systems must be designed to be as fail safe as possible. This hospital was clearly understaffed and the people working there overworked and, critically, forced to rush their work to keep up with the volume of patients. The staff are not to blame for this. Direct the blame at the people who deliberately set them up to fail.
What a stupid poll question on this article. This women DIED and you are asking if we are bothered by her wait times. Not ok BP.
Hey! One percent isn’t bothered, and I’m totally not surprised. These are likely the same dipsticks who feel it’s great to say “I told you so.” Another one percent isn’t sure how to feel. 🙄
Load More Replies...So many dying of sepsis lately. I thank God so much when I was at risk of it with an inflamed liver and pancreas the medical staff picked it straight away, it was me that didn't understand the severity of my situation and now I am seeing example after example of what could have been my fate if I had a different team on my case, it's heart breaking knowing these people all could have lived with just some extra tests and care.
NHS reviews are harsher on wait times than deaths because people were turned away. It's cheaper if someone dies than if you have to treat them. Sepsis takes tests and time to treat, often with a long recovery period. If that person just effs off and dies, you can treat five people in the meantime. I've been told time and again that I take up too many resources with my long Covid and that it's difficult to treat and I'm taking up too many spots on multiple waiting lists with strong implications that I should bow out and just deal with it, instead of trying to speak with so many experts. Not just my GP but specialists, nurses, hospital administrators have this attitude too. I'm making their numbers worse. I am sad but not surprised at all that this woman died.
Load More Replies...Even with my basic medical training, severe chest pain is load and go. The only people ahead of you are not breathing or they are bleeding. All the more so for women because hear attacks present differently, so it can be further in than when men experience chest pain.
I have presented with chest multiple times (from my Lupus) it is a Load and go but once you are in a slammed Er/A&E they will check for heart or stroke symptoms and if that’s not there you go in the queue. Problem here is not enough staff allocated and paid for by the NHS during the rising health crisis. I am not from England ( I am in the US) but I have read and watched enough to know they do have enough money, enough staff and enough beds to go around.
Load More Replies...When she started having chest and shoulder pain she should have been taken back immediately because those are classic heart attack symptoms in women even though she was only 28 I feel like they would have caught this earlier and would have started treatment and been able to save her. I see lawsuits coming as there should be!
I worked in a large radiology firm (8 offices) and despite that this was a medical company, the owners-all Dr's, saved money by only allowing "essential " employees (the tech staff) to receive medical benefits and the rest of us secretaries (oddly non-essential, but they couldn't operate without us!) worked just under the hours per week that would make them give us health insurance. One day at my job, a kidney stone decided it was time to make itself known, and, if you've ever had a kidney problem-- infection, stone-- you know it's extremely painful. The Dr's let me have a free x-ray to determine the problem, but I still had to work the rest of the day, in agony, because they didn't have another secretary to replace me at this office. I went septic during the night while hoping the stone (just 7mm) would pass, and ended up in the hospital for a week, with several surgeries to get rid of the stone.
I had to return to work the day after I was released from the hospital because I now had a huge debt with the hospital for $25k to start paying off.
Load More Replies...Just had a funeral for a little kid who died of this. Was very sad. They even thought they had caught it on time and even sent her to another country for experimental treatment as a last ditch effort but to no avail. We were only speaking about how strep b seems to be becoming alarmingly nore prevelant. Very sad.
We are busy making money for the few in this world. Globalisation makes sure of that. Even if in some countries in this world try to keep it so that staying alive isn't a business by providing public health care they still get dragged in that vortex of s**t where human lives are sacrificed to making profit. Obviously the doctor made a wrong call here as well. But when you're put under tremendous pressure margin of error grows.
I bet if she had been a man, they would have taken her complaints more seriously. Doctors and other medical staff are notorious for ignoring women and telling them c**p like they are "overreacting" and "just need more rest".
If a student nurse comes to the ER you know there is something very wrong. People with medical knowledge won't go for a cold or a mosquito bite to the ER. If there are a lot of severe cases and there is a long waiting time, please send the waiting people to another hospital, don't let them starve in the waiting line. This is so sad.
Outraged. But not at the staff. At the hard right wing politicians who have been diligently working to starve the NHS to death. All humans will miss things and make mistakes. That’s why human systems must be designed to be as fail safe as possible. This hospital was clearly understaffed and the people working there overworked and, critically, forced to rush their work to keep up with the volume of patients. The staff are not to blame for this. Direct the blame at the people who deliberately set them up to fail.
What a stupid poll question on this article. This women DIED and you are asking if we are bothered by her wait times. Not ok BP.
Hey! One percent isn’t bothered, and I’m totally not surprised. These are likely the same dipsticks who feel it’s great to say “I told you so.” Another one percent isn’t sure how to feel. 🙄
Load More Replies...So many dying of sepsis lately. I thank God so much when I was at risk of it with an inflamed liver and pancreas the medical staff picked it straight away, it was me that didn't understand the severity of my situation and now I am seeing example after example of what could have been my fate if I had a different team on my case, it's heart breaking knowing these people all could have lived with just some extra tests and care.
NHS reviews are harsher on wait times than deaths because people were turned away. It's cheaper if someone dies than if you have to treat them. Sepsis takes tests and time to treat, often with a long recovery period. If that person just effs off and dies, you can treat five people in the meantime. I've been told time and again that I take up too many resources with my long Covid and that it's difficult to treat and I'm taking up too many spots on multiple waiting lists with strong implications that I should bow out and just deal with it, instead of trying to speak with so many experts. Not just my GP but specialists, nurses, hospital administrators have this attitude too. I'm making their numbers worse. I am sad but not surprised at all that this woman died.
Load More Replies...Even with my basic medical training, severe chest pain is load and go. The only people ahead of you are not breathing or they are bleeding. All the more so for women because hear attacks present differently, so it can be further in than when men experience chest pain.
I have presented with chest multiple times (from my Lupus) it is a Load and go but once you are in a slammed Er/A&E they will check for heart or stroke symptoms and if that’s not there you go in the queue. Problem here is not enough staff allocated and paid for by the NHS during the rising health crisis. I am not from England ( I am in the US) but I have read and watched enough to know they do have enough money, enough staff and enough beds to go around.
Load More Replies...When she started having chest and shoulder pain she should have been taken back immediately because those are classic heart attack symptoms in women even though she was only 28 I feel like they would have caught this earlier and would have started treatment and been able to save her. I see lawsuits coming as there should be!
I worked in a large radiology firm (8 offices) and despite that this was a medical company, the owners-all Dr's, saved money by only allowing "essential " employees (the tech staff) to receive medical benefits and the rest of us secretaries (oddly non-essential, but they couldn't operate without us!) worked just under the hours per week that would make them give us health insurance. One day at my job, a kidney stone decided it was time to make itself known, and, if you've ever had a kidney problem-- infection, stone-- you know it's extremely painful. The Dr's let me have a free x-ray to determine the problem, but I still had to work the rest of the day, in agony, because they didn't have another secretary to replace me at this office. I went septic during the night while hoping the stone (just 7mm) would pass, and ended up in the hospital for a week, with several surgeries to get rid of the stone.
I had to return to work the day after I was released from the hospital because I now had a huge debt with the hospital for $25k to start paying off.
Load More Replies...Just had a funeral for a little kid who died of this. Was very sad. They even thought they had caught it on time and even sent her to another country for experimental treatment as a last ditch effort but to no avail. We were only speaking about how strep b seems to be becoming alarmingly nore prevelant. Very sad.
We are busy making money for the few in this world. Globalisation makes sure of that. Even if in some countries in this world try to keep it so that staying alive isn't a business by providing public health care they still get dragged in that vortex of s**t where human lives are sacrificed to making profit. Obviously the doctor made a wrong call here as well. But when you're put under tremendous pressure margin of error grows.
I bet if she had been a man, they would have taken her complaints more seriously. Doctors and other medical staff are notorious for ignoring women and telling them c**p like they are "overreacting" and "just need more rest".
If a student nurse comes to the ER you know there is something very wrong. People with medical knowledge won't go for a cold or a mosquito bite to the ER. If there are a lot of severe cases and there is a long waiting time, please send the waiting people to another hospital, don't let them starve in the waiting line. This is so sad.


















41
31