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“All they have to do is scan items.” If you think working in retail is an easy job, you may want to think again. From dealing with rude or demanding customers and handling long queues to managing difficult coworkers, meeting sales targets, and keeping shelves stocked, retail workers often have to juggle far more than people realize. And somehow, they are still expected to remain friendly and helpful—even when a customer asks to speak to the manager for the third time that day.

Like every profession, the struggles of working in retail can be perfectly captured through relatable memes. That’s why, for today’s collection, we dived into an Instagram page filled with hilarious posts that anyone who has ever worked behind a counter will probably understand. Whether you have dealt with an impossible customer or survived a chaotic holiday shift, these memes may feel a little too relatable. Keep scrolling, Pandas, and get ready to laugh at the everyday struggles only retail workers truly understand.

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    #2

    Retail memes: A sign that says INJURED? GOOD with two men smiling, referring to kids falling in a store.

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    Julie S
    Community Member
    Premium
    19 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    My mum used to work in an insurance company. They had a claim from a woman who decided to walk through a rack of clothing in a clothes shop and tripped over the bar across the bottom of the racking and put in a claim. A grown ársed women not a child!

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    #3

    Retail memes: Two men discussing a customer not coming back, a scenario familiar to those working with customers.

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    Khavrinen
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    " 'I'm never shopping here again!' You say that like a 'threat', when it is actually the best thing we've heard all day."

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    “I’ll just work in retail for the meanwhile.” Many of us have probably heard (or even said) something similar. Whether we need some extra money, are between jobs, or simply want a flexible source of income, retail can seem like an accessible option. But the industry is far bigger than many people realize. Preliminary figures from March 2026 suggested that approximately 15.43 million people were employed in the retail industry in the United States alone.

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    #4

    A retail meme featuring a man holding a mug with text 'Customers can't read, change my mind'.

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    Bunny Wood
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    No. Customers DON'T read. Important distinction.

    F*k You
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    i used to say customers go out of their way to Avoid reading

    TotallyNOTAFox
    Community Member
    1 day ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    I had to put up 4(!) signs all the way towards the fridged area, saying in all caps and big letters that we had to remove all products due to the cooling system failing - and 90% of the questions were: "Why is there no yoghurt/cheese/meat?". One b***h even screamed down our cleaning staff. Baked goods have to be purchased once touched so I made sure that here is a BIG FAT YELLOW SIGN on face height on the station telling people this, which she chose to ignore.

    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Excuse me, is there a key to the washroom? I can't get in." There's about 3 signs saying to ring the doorbell for assistance into the washroom and 2 signs saying the doors are locked for customer safety. There is a code pad next to the doors. People will fiddle with it, trying to guess the code, or pull the door handle constantly. Some bang on the door. I see a few just standing in front of the washroom door, staring at it, as if it will magically open. People have asked us if someone remotely opens the door.

    LizzieBoredom
    Community Member
    23 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Excuse me. My garage door opener isn't opening the door".

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    The United States is the world’s largest retail market, generating trillions of dollars in sales each year. And while some people may see retail as a temporary job or side hustle, many workers build long-term careers in the industry. In February 2022, retail employees in the U.S. worked an average of 30.4 hours per week, while Canadian workers whose main job was in wholesale or retail trade averaged 33.5 hours per week in 2020. Germany is also one of the world’s leading retail markets, and nearly 1.2 million people were employed full-time in the country’s retail sector in 2020.

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    #7

    A retail employee with a displeased expression, showing a common customer interaction in retail memes.

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    Roman Arendt
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Best with refrigerated products. That always reminds me why I hate grocery shopping. Or humankind.

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    #8

    Dora the Explorer asks about chip location in a store, a popular retail meme.

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    StrangeOne
    Community Member
    1 day ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    People have asked me where stuff is and it ends up being right in front of them. However, I get the oddest questions. I work in a thrift store. We already have more sections in women's clothes than men's clothes, because women like to differentiate between t-shirts, sleeveless, cardigans, sweaters, long and short sleeve knits, active short and long sleeve tops, jeans, capris, shorts, active pants, active shorts, swimwear, summer dresses, regular dresses, formal dresses, maternity, leggings, casual pants, skirts, short and long sleeve blouses, etc. Some women ask if we have an even more specific section for tops with wide, drapey sleeves with stripes, or sections for jean overalls, or sections for v-necks.

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    #9

    A retail meme about work breaks, showing four different people discussing their short lunch breaks, ending with, You guys get breaks? in a retail context.

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    Vexed Panda
    Community Member
    Premium
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Wait...you don't have customers following you into the break room to keep talking to you while you try to eat lunch?

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    Clearly, retail plays an important role in the economy and provides employment to millions of people. So why is it sometimes treated as though it is not a “real” or respectable career? There may be several reasons, including the belief that retail jobs are only temporary, the demanding schedules many employees work, and the assumption that customer-facing roles require fewer skills. These attitudes are explored in Ron Thurston’s book Retail Pride: The Guide to Celebrating Your Accidental Career, which looks at the stigma surrounding retail work and encourages employees to recognize the experience and skills they gain on the job.

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    #10

    A retail meme featuring Squidward from Spongebob with wide eyes, looking at a customer before the store opens.

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    ynyrhydref56
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Always made me giggle when people started to do this before opening, because once you get a few of them it's like a zombie apocalypse movie.

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    #12

    A retail meme about cashiers being people too, referencing difficult customers. Retail customer service.

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    Ace
    Community Member
    Premium
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Nice use of grocer's apostrophe, I wonder if it was deliberate?

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    Drawing from more than three decades of experience in the industry, including leadership roles with companies such as Apple, Gap, and Saint Laurent, Thurston writes about the many people who did not originally plan to work in retail but eventually found opportunities to grow within it. The book also addresses the patronizing questions retail workers may hear, such as, “When are you going to get a real job?” or “When will you stop working weekends?” Rather than presenting retail as a career path that everyone should pursue, Thurston argues that people who choose to remain in the industry should not have to view their work as a temporary fallback. He highlights how working on the sales floor can build valuable skills in communication, customer service, problem-solving, business operations, and emotional intelligence.

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    #13

    A retail meme showing Captain Holt looking serious with the text All right, thank you for that shockingly dark update, in retail customer service.

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    Bunny Wood
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    " sorry to interrupt you sir, but I think the person behind you is about to stab you in the throat if you don't move on..." aaand i cant say i blame them

    #14

    A man from Squid Game in a retail meme, smiling ironically as a customer demands to speak to him, the manager.

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    Demdumpin
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Sorry, but he is on permanent leave. You will have to speak with head office"

    #15

    Retail memes: Maury Povich holding up a card that reads, The lie detector has determined that was a lie, relating to retail customers.

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    Khavrinen
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    They have to come back, they can't suppress the urge to complain for more that a couple of days at most.

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    The book highlights several qualities that can help retail employees grow professionally, starting with empathy. At its core, empathy is about understanding other people, communicating with customers from different backgrounds, and responding thoughtfully to their needs. And honestly, anyone who has worked in retail knows that no two customers are the same. During a single shift, employees may meet someone who is friendly and chatty, another person who is stressed and in a hurry, and someone who is frustrated about a product or unhappy with the service. Learning how to stay patient, listen carefully, and adjust the way you communicate can be a valuable skill; not only at work but in everyday life too.

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    #16

    A retail meme about a manager preventing an employee from clocking out on time. Retail customer service.

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    J J
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This is easy for me. I work in a 2 million square foot manufacturing facility.

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    #17

    Retail memes: Thor smiling skeptically, asking Did it though? when a customer claims an item was on sale.

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    Panda Kicki
    Community Member
    18 hours ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    This happens a lot. I have started a habit of taking a pic of the sign and show. That usually fixes the issue quick.

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    #18

    A retail meme showing Michael Myers peeking from a bush, representing an employee ignoring destructive customer kids.

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    Roman Arendt
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I would probably be more like Homer and the hedge.

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    Another important area is understanding how a store actually operates. From the outside, retail may look like a simple job where employees scan items, stock shelves, and help customers find what they need. But there is often much more happening behind the scenes. Workers may have to keep track of inventory, organize displays, unpack deliveries, monitor sales goals, deal with unexpected shortages, and make sure the store remains clean and welcoming. Over time, these responsibilities can give employees a better understanding of how businesses function and how many moving parts are involved in keeping a store running smoothly.

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    #19

    Steve from Blues Clues telling a customer he's leaving after punching out in a funny retail meme.

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    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I just divert them to a working employee. It's totally rude to bother someone who's not being paid like that.

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    #20

    An uncomfortable man on a plane with a customer too close, illustrating retail memes about personal space.

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    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's always the smelliest ones, too.

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    The book also discusses leadership, but leadership in retail is not always about having a manager’s title or being responsible for a team. Sometimes, it can be as simple as helping a new coworker learn the ropes, stepping in when a colleague is dealing with a difficult customer, or keeping everyone motivated during an exhausting shift. Good leaders can create an environment where employees feel supported, respected, and comfortable asking for help. Of course, not every retail workplace provides the same opportunities for growth, and an employee’s experience can depend greatly on the company, management, working conditions, and support available to them.

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    #22

    A retail worker forced to smile, a common scenario in retail memes.

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    Matteic
    Community Member
    1 day ago

    This comment is hidden. Click here to view.

    Oh, yes. 100%. There is nothing better than a retail job to teach you how to do the perfect crеepy smile.

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    #23

    A retail meme depicting Spongebob Squarepants looking stressed, representing the feeling of dealing with difficult customers.

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    Sue Denham
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    When I worked in retail and saw a fellow worker having problems with a grumpy customer I'd approach with a sunny smile and say "Good morning! Can you be helped?" They never knew if I was offering assistance or questioning their mental abilities.

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    #24

    A retail meme from Star Wars, with Obi-Wan Kenobi looking weary, conveying the feeling of working with customers.

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    Boo
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Upvote for Obi-Wan and Elan Sleazebaggano.

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    Ultimately, there is nothing wrong with viewing retail as a temporary job, a source of extra income, a stepping stone toward another career, or a long-term profession. Everyone has different goals, financial needs, and circumstances. What matters is that people are able to choose the kind of work that suits their lives without being made to feel that their job is somehow less important. After all, every role requires effort, and the people working behind store counters and on busy sales floors deserve the same basic respect as anyone else.

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    #25

    Retail memes: A two-panel image showing characters discussing how to make customers happy, a common retail struggle.

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    David Paterson
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Happiness comes from within, not from retail staff.

    #27

    A retail meme with a girl walking away from a boy playing a trumpet, representing me avoiding customers asking questions.

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    Demdumpin
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "No, sorry we are out of that product (insert name). You will have to go to our store in the next city"

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    Honestly, the challenges that come with retail work are often best understood by the people who experience them every day. From dealing with demanding customers and confusing requests to managing long shifts, busy stores, and unexpected situations, retail employees have plenty of stories that can be frustrating in the moment but hilarious when shared later. Just like today’s post.

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    These memes perfectly capture the chaos of working in retail—from confusing customers to long shifts and unforgettable managers. Which one made you laugh because it felt a little too relatable, Pandas? Let us know, and share it with your favorite retail worker!

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    #32

    A retail meme of Obi-Wan Kenobi from Star Wars, responding to a customer asking if he works there.

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    Perseverantloser
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I don't work retail anymore but I get asked this all the time

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    #33

    A retail meme of Mike Wazowski from Monsters Inc. looking exasperated as customers walk in before closing.

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    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    If it's quick it's not a problem. If they're going to think this store will stay open for them, they got a rude awakening coming.

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    #35

    Retail memes: Captain Barbossa from Pirates of the Caribbean saying, I'm a little busy at the moment!, representing customer service.

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    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's insane how upset people get that you won't ditch the first customers for their entitled asses.

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    #36

    A retail meme featuring Adam Sandler chasing a woman, depicting a customer trying to stop an employee going to lunch.

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    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Worse is when you're shopping at your store on your day off and a regular customer recognizes you. "NOT TODAY, SATAN!"

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    #38

    A retail meme featuring a two-panel image of Richard Madden's character, first looking distraught, then crying, about a destroyed display.

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    Verfin22
    Community Member
    Premium
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    That would be me, but with coworkers who stock products in the wrong places. Oh the many epithets that come out. Thankfully we're closed to customers then.

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    #39

    A retail meme featuring surprised Pikachu, illustrating a customer's reaction to an employee being rude back.

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    Andrew Keir
    Community Member
    22 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "I didn't know rudeness worked both ways !"

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    #40

    A retail meme featuring a cashier and a manager, humorously addressing customer service and employee shortages with famous movie characters.

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    Phantom Phoenix
    Community Member
    Premium
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Hello short employees, I'm tall customer

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    #42

    A retail meme featuring a rude customer yelling at a cashier. Customer service experience.

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    TotallyNOTAFox
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Somebody call an ambulance, this guy forgot his name!"

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    #43

    Retail memes: Hermione Granger from Harry Potter saying, What an idiot, after helping a customer.

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    Bunny Wood
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's true. They could be a genius in their own field, but put them in a store and they become idiots

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    #44

    A retail meme featuring Joey from Friends with a shocked and wide-eyed expression, overwhelmed by many customers checking out at once.

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    lou leighton
    Community Member
    18 hours ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    And there's a nothing you can do about it as the manager is in a meeting, the nxt person in had phoned in sick and all you can do is apologise

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    #45

    A retail meme featuring Tobey Maguire as Peter Parker, showing indifference to a customer complaining about company rules.

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    Khavrinen
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Also missed the part where an entry-level employee has any power at all to change policies.

    #47

    A retail meme featuring Willem Dafoe looking surprised, with text about a customer realizing a sale ended.

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    Bunny Wood
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Heres the thing mr customer, if I sell it to you at that price, i have to sell it to everyone else at that price. And im not gonna commit to that

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    #56

    A retail meme depicting an employee trying to avoid the end of their break. Retail customer service.

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    StrangeOne
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The "your break time is over" coworkers are the worst.

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    #66

    A retail meme showing an animated character reading a book of facts, with the text The customer is always wrong.

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    CJandMuse
    Community Member
    1 day ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Whenever someone says "the customer is always right" I always follow with "in matters of taste" ... Because that is the full quote and I hate when people half quote things

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