10 Dirty Psychological Tricks Restaurants Use To Make More Money, According To A Data Scientist
Interview With AuthorAccording to a popular saying, all is fair in love and war. But some apply this notion to the way they conduct business, too.
So, Dr. Hussein Naji is on a mission to educate himself and others on how they function.
Naji, who holds a Ph.D. in AI & Data Science for Healthcare, made a post on his Threads account last week, exposing the tricks within the restaurant industry designed to game our psychology and pick our pockets.
Learning about these practices is the first step toward protecting yourself from them.
More info: husseinnaji.beehiiv.com
There are so many laws controlling how we spend our money when eating out that it’s hard to notice when they take hold of us
Image credits: freepik
Here are a few collected by Dr. Hussein Naji that should provide a better understanding of what we’re paying for
Image credits: freepik
Image credits: freepik
Image credits: husseinnaji_
The author of the post told us that it shouldn’t be viewed as an attack on the restaurant industry
Image credits: Hussein Naji
“Marketing is basically a branch of psychology that just means: ‘How can we make people think they want to buy our product’ [and] I love learning about psychology because it helps me understand myself and the world better,” Dr. Naji explained to Bored Panda about the origins of his now-viral thread. “I didn’t intentionally research this topic—I just randomly stumbled upon it online and found it super interesting. So, I decided to dive a bit deeper.”
“It was funny—and maybe also a bit annoying—to realize that I’m not immune to psychological tricks and have fallen for most of them. I love reading things that help me improve, and I love sharing what I’ve learned with others because if it helped me, it might help them too.”
However, the scientist highlighted that the post wasn’t intended as a warning against restaurants being unethical. “I still love going to them. After all, restaurants are just businesses trying to sell their products.”
“If a restaurant serves great food, has a friendly staff that makes me feel comfortable, and provides a pleasant experience, then I can live with being tricked into ordering that extra dessert. Restaurants are awesome—not only for their delicious food but also because they’re fantastic places to socialize,” he added.
But, finding the exact line between ethical sales and client manipulation can be tricky. “I’d say transparency and intent are huge factors,” Dr. Naji said. “By transparency, I mean clearly communicating what the customer is buying without withholding important information or making misleading claims to push a sale. By intent, I mean that a sale should always aim to benefit the customer in some way.”
“The goal should be a win-win situation where both parties feel satisfied. So, getting me to order that extra dessert is sneaky but not unethical—I know exactly what I’m getting, and I’ll be happy with it ’cause I’m eating delicious pistachio ice cream.”
For the most part, it seems like dining establishments manage to do this, at least in the US. According to a report on the State of the Restaurant Industry 2025, many restaurant customers—including 64% of full-service customers and 47% of limited-service customers—say their dining experience is more important than the price of the meal.
Overall, the study found that 9 in 10 adults say they enjoy going to restaurants. So even if the businesses are pulling some strings, they haven’t gone off the rails yet. Unlike the tipping culture.
As the reactions poured in, a few extra observations emerged
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Right?! This was a terrible article for many reasons.
Load More Replies...Psychology major here, and this is really going to hurt your brain; literally every aspect of human society is manipulative. That's what we do, as people, we manipulate each other for various reasons.
Doesn't make it right though... it doesn't have to be that way.
Load More Replies...I'm put off by fancy descriptions. I have issues with some foods, so if I don't know what it is, I don't order it. I like plain and simple stuff.
Yeah I'm not buying that one. I'm a hobbyist writer so I love flowery words and fancy descriptions but when it comes to food just tell me what it is so I can decide if I want to eat it or not. The superfluous stuff turns me off in that situation, I become suspicious. "What's so bad about this dish that they felt the need to camouflage what it actually is with a fancy description?"
Load More Replies...My restaurant has huge plates. All prices are on the menu. The font is black. The top right corner are appetizers. Our drink/dessert menu stays on the table. Overweight waiters are coning you, really? Why would we want our decor to look like a cafeteria? Why would we play slow songs? We have a closed kitchen. Our glasses don't have curves. WTF people.
I feel like you didn't actually... read the article? What your restraunt does doesn't change how people behave and the studies between revenue increases. There was nothing about overweight waiters conning, but an interesting point as to how people behave when confronted with visual stimuli. Your points here boil down to "mechanics don't scam people by adding unnecessary stuff because ours don't. So dont bother looking out for common ways they try to slip it under your nose." This wasnt a negative article. This was a "this is how the industry as a whole does things, and how people respond towards it, isnt it neat? Make informed decisions now!"
Load More Replies...These aren’t dirty tricks, this is marketing. It’s inherent of every business to make profits.
Yes, but... people always want them to make MORE profits, it's never enough and at some point all the natural opportunity for growth and cost cutting is exhausted and then for some weird reason instead of being satisfied it's like businesses enter beast mode where they have to engage in increasingly questionable tricks just to sustain profit growth. Consumers are not blameless in this either as their relentless desire for lower cost for more in return enables some of the worst company practices.
Load More Replies...This is not new news ! And some of it I BS. This is focused on American dinners
A PhD has a remarkable amount of knowledge on a tiny slice of his/her field, and only a small amount on anything tangential to said slice. So, yeah.
Load More Replies...As long as the customer is satisfied at the end of the experience, it doesn't matter.
You needed a PhD to figure out that people selling things manipulate buyers? No wonder the White House is orange now with people like this coming to us plebes with this unbelievable revelation.
No? But it helps identifying which parts and how it's reflected in peoples behaviours.
Load More Replies...Right?! This was a terrible article for many reasons.
Load More Replies...Psychology major here, and this is really going to hurt your brain; literally every aspect of human society is manipulative. That's what we do, as people, we manipulate each other for various reasons.
Doesn't make it right though... it doesn't have to be that way.
Load More Replies...I'm put off by fancy descriptions. I have issues with some foods, so if I don't know what it is, I don't order it. I like plain and simple stuff.
Yeah I'm not buying that one. I'm a hobbyist writer so I love flowery words and fancy descriptions but when it comes to food just tell me what it is so I can decide if I want to eat it or not. The superfluous stuff turns me off in that situation, I become suspicious. "What's so bad about this dish that they felt the need to camouflage what it actually is with a fancy description?"
Load More Replies...My restaurant has huge plates. All prices are on the menu. The font is black. The top right corner are appetizers. Our drink/dessert menu stays on the table. Overweight waiters are coning you, really? Why would we want our decor to look like a cafeteria? Why would we play slow songs? We have a closed kitchen. Our glasses don't have curves. WTF people.
I feel like you didn't actually... read the article? What your restraunt does doesn't change how people behave and the studies between revenue increases. There was nothing about overweight waiters conning, but an interesting point as to how people behave when confronted with visual stimuli. Your points here boil down to "mechanics don't scam people by adding unnecessary stuff because ours don't. So dont bother looking out for common ways they try to slip it under your nose." This wasnt a negative article. This was a "this is how the industry as a whole does things, and how people respond towards it, isnt it neat? Make informed decisions now!"
Load More Replies...These aren’t dirty tricks, this is marketing. It’s inherent of every business to make profits.
Yes, but... people always want them to make MORE profits, it's never enough and at some point all the natural opportunity for growth and cost cutting is exhausted and then for some weird reason instead of being satisfied it's like businesses enter beast mode where they have to engage in increasingly questionable tricks just to sustain profit growth. Consumers are not blameless in this either as their relentless desire for lower cost for more in return enables some of the worst company practices.
Load More Replies...This is not new news ! And some of it I BS. This is focused on American dinners
A PhD has a remarkable amount of knowledge on a tiny slice of his/her field, and only a small amount on anything tangential to said slice. So, yeah.
Load More Replies...As long as the customer is satisfied at the end of the experience, it doesn't matter.
You needed a PhD to figure out that people selling things manipulate buyers? No wonder the White House is orange now with people like this coming to us plebes with this unbelievable revelation.
No? But it helps identifying which parts and how it's reflected in peoples behaviours.
Load More Replies...





























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