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“AITA For Refusing A ‘Child Free’ Couple On A Tour Group For Families?”
Tour company guide explaining details to tourists on steps, representing family tour and childfree couple controversy.

“AITA For Refusing A ‘Child Free’ Couple On A Tour Group For Families?”

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The internet ushered in an era of self-sufficient travelers. Some people prefer to explore with a smartphone in their hand instead of going on professional tours. However, 89% of travelers say they still join some tours, although not all the time. One couple decided to join a group tour, and chose the family tour option since it was cheaper.

The kicker? They were a childfree couple. When they showed up with no kids, the tour company refused to give them the tour, since the policy clearly stated there had to be at least one child present. The story sparked a discussion about whether it’s appropriate to book family tours even when you have no children.

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    A tour company refused to let a childfree couple join a family tour

    Tour guide showing map to group of tourists on stairs, highlighting family tour amidst childfree couple controversy.

    Image credits: Molly the Cat / unsplash (not the actual photo)

    Since the tour was designed for families with children, the company felt the couple lied to outsmart them and save some money

    Alt text: Text discussing a tour company refusing a childfree couple from a family tour, sparking bad reviews online.

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    Text excerpt from a tour company explaining group-focused tours for Chinese and Taiwanese tourists with bilingual guides.

    Text about a tour company organizing family tours for parents with young kids, leading to reviews after turning away childfree couples.

    Text describing a family-oriented tour company focusing on kids' enjoyment and social opportunities on family tours.

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    Three girls holding hands and walking outdoors, representing family tour experiences amid childfree couple controversies.

    Image credits: Getty Images / unsplash (not the actual photo)

    Text excerpt discussing a tour company's family pass pricing benefits and policies for new families.

    Text about family pass costs for tours, relevant to tour company reviews after childfree couple turned away.

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    Text explaining the mandatory child policy of a tour company amid backlash from a childfree couple on a family tour.

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    Text excerpt describing a childfree couple turned away from a family tour, sparking tour company bad reviews.

    Text excerpt discussing a tour company’s policy causing dispute with a childfree couple on a family tour.

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    Couple walking outdoors with backpacks, highlighting controversy over tour company and bad reviews for childfree visitors.

    Image credits: Diana Light / unsplash (not the actual photo)

    Text discussing the online booking system requiring number of kids and claim of lying to book family tour.

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    Text excerpt about a tour company bombarded with bad reviews after turning away a childfree couple from a family tour.

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    Text image stating a couple sparking an argument about being discriminated against by a tour company.

    Screenshot of text discussing a tour company refusing a refund due to fully booked status after rejecting a childfree couple.

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    Text excerpt showing a conversation about legality and threats of small claims court involving a tour company dispute.

    Text about tour group receiving fake reviews from childfree Facebook page after turning away couple from family tour.

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    The tour company offered families cheaper tours to encourage kid to be outside

    Image credits: Getty Images / unsplash (not the actual photo)

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    As many commenters pointed out, charging family units without children more for a tour can seem unfair. In the comments, the OP even explains the difference between the family and he regular tour. “They go to the same spots but there are differences to accommodate for the kids.”

    Therefore, it seems that the family and the non-family tours are very similar. And the reason the tour company charges families less is, according to them, to encourage people to spend time outside with children. “We’re simply encouraging new parents to have family outings.”

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    Some people questioned why they offer a family tour that’s not profitable. After all, isn’t that how business is supposed to work? But one commenter tried to defend the OP and their family, explaining why they might be doing that.

    “They are offering it cheaper to people with children for the benefit of the children,” they wrote. “It’s a project his mum has started to try and give something back and perhaps help struggling families take their kids on a day out. It’s charitable.”

    Still, the situation makes it seem like childless couples are discriminated against. “In this situations the kids are coupons. All tickets cost X. Bring a kid, get $10 off,” another commenter wrote.

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    Which side do you think is right, Pandas? Did the childfree couple really try to take advantage of an offer not meant for them? Or was the tour company wrong to deny them the cheaper tour just because they don’t have any kids?

    Traveling is usually more expensive for families than for childfree couples

    Image credits: Andy Quezada / unsplash (not the actual photo)

    Family-friendly offers like this may make it seem like traveling and booking attractions as a family is cheaper than when you’re traveling as a couple or solo. But the reality is quite different: families often face hidden fees and extras.

    Professor at the Edinburgh Napier University Lynn Minnaert agrees that traveling as a family can get expensive. “Airlines make it difficult [and] expensive for families to sit together. Hotels often lack family rooms and connected rooms, which is a particular issue for larger families.”

    Generally, cheaper hotel rooms and even Airbnb’s are aimed at couples or solo travelers. Finding cheaper accommodation for a 3+ party can be more difficult. “Fire regulations are often cited for the four-person limit on bedrooms, so if you have a large family you will have to fork out for an additional room or a suite,” travel editor for The Times Claire Irvin writes. “Anyone who can afford adjoining rooms will have found these almost impossible to secure.”

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    She wonders why the tourism sector seems to hate families so much. After all, they comprise around 30% of the global tourism market.

    Of course, financially-savvy parents know how to travel on a budget. They travel during shoulder seasons, and book plane tickets, accommodations, and experiences well in advance. Instead of a hotel or an Airbnb, they may choose a house sitting situation or a home exchange.

    Sure, families may get some discounts because they’re traveling with kids. But assuming that they’re more privileged in all aspects of traveling would be wrong – so, maybe we should let them have this one?

    “We charge as little as possible and run it as a community service, not a for-profit tour,” the owner explained

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    Screenshot of a forum discussion about differences between regular tours and family tours by a tour company.

    Screenshot of an online discussion about a tour company refunding adults when a child is sick on a family tour.

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    Screenshot of an online discussion about a tour company bombarded with bad reviews after turning away a childfree couple.

    Screenshot of an online discussion about a tour company receiving bad reviews after turning away a childfree couple.

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    User comments discussing tour company pricing and policies after childfree couple denied from family tour result in bad reviews.

    Screenshot of an online discussion about tour company policies after turning away a childfree couple from a family tour.

    Most people believed that both sides here acted like jerks

    Comment explaining tour differences for families versus adults amid tour company bombarded with bad reviews after turning away childfree couple.

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    Screenshot of a social media comment criticizing a tour company’s family tour pricing and childfree couple policy.

    User comment discussing refund and service issues after a tour company turned away a childfree couple from a family tour.

    Screenshot of a forum discussion criticizing poor customer service by a tour company turning away childfree couples from family tours.

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    Screenshot of a forum comment discussing discrimination claims against a tour company accused of bias on family tours.

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    Others blamed the tour company: “It’s a stupid way to do business”

    Screenshot of a detailed online review criticizing a tour company over family tour pricing and childfree couple rejection.

    Reddit comment criticizing tour company for refusing service and not refunding childfree couple on family tour.

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    Screenshot of a detailed online comment discussing a tour company bombarded with bad reviews after turning away a childfree couple.

    Screenshot of an online comment criticizing a tour company for policies that caused backlash from a childfree couple on a family tour.

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    Screenshot of online comment criticizing a tour company’s pricing policy, related to childfree couple and family tour reviews.

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    Screenshot of a negative online comment criticizing a tour company after turning away a childfree couple from a family tour.

    Screenshot of a user comment discussing a tour company bombarded with bad reviews after turning away a childfree couple.

    Screenshot of a forum comment criticizing a tour company for discriminating against childfree couples on a family tour.

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    Screenshot of an online comment criticizing a tour company for charging more and turning away a childfree couple from a family tour.

    Yet some sided with the company: “They lied and tried taking advantage of your generosity”

    Screenshot of an online comment discussing a tour company receiving bad reviews after turning away a childfree couple.

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    Screenshot of an online comment discussing a tour company bombarded with bad reviews after turning away a childfree couple from a family tour.

    Screenshot of a Reddit comment criticizing a tour company bombarded with bad reviews after turning away a childfree couple.

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    Screenshot of a forum comment defending tour company policies amid reviews after turning away a childfree couple from family tour.

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    Screenshot of online comment supporting a tour company’s rules amid bad reviews after turning away childfree couples from family tours.

    Screenshot of an online comment explaining a tour company requires kids for family tours, linked to bad reviews.

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    Kornelija Viečaitė

    Kornelija Viečaitė

    Writer, BoredPanda staff

    Read more »

    Hi there, fellow pandas! As a person (over)educated both in social sciences and literature, I'm most interested in how we connect and behave online (and sometimes in real life too.) The human experience is weird, so I try my best to put its peculiarities in writing. As a person who grew up chronically online, I now try to marry two sides of myself: the one who knows too much about MySpace, and the one who can't settle and needs to see every corner of the world.

    Read less »
    Kornelija Viečaitė

    Kornelija Viečaitė

    Writer, BoredPanda staff

    Hi there, fellow pandas! As a person (over)educated both in social sciences and literature, I'm most interested in how we connect and behave online (and sometimes in real life too.) The human experience is weird, so I try my best to put its peculiarities in writing. As a person who grew up chronically online, I now try to marry two sides of myself: the one who knows too much about MySpace, and the one who can't settle and needs to see every corner of the world.

    What do you think ?
    Hidalgo
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Married couples who haven’t yet had kids or folks who’ve raised kids who are grown, aren’t families. However, random couples who recruit kids off the street are. His is just dumb. Better would be to have a flat rate per adult and a reduced rate for kids, which is what most places do.

    Papa
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I disagree. OP specifically said that her family does reduced rates for families with children as a community service. I don't understand why that bothers people. Some may say it's not fair to people without children, but that would be comparable to a healthy child applying to the "Make a Wish Foundation" and complaining that it's not fair that only children with life threatening illnesses are allowed to participate.

    Load More Replies...
    KatSaidWhat
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Coming as a person who has to pay "single person supplement" which is actually a tax on me being single, no dependents, his pricing strategy does not make sense. Two adults take us less room and need less attention and watching than a family of 5.

    Fellfromthemoon
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    As Mirianda666 has already pointed out, the product (the tour) is not the same when it is intended for children. Therefore, it makes sense to have a different price.

    Load More Replies...
    Jean Novotny
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I hate this idea that a family means having kids. Or as others say when married couples "start a family". No, married couples ARE a family. You don't need to have kids to already have a family. My husband and I dont have kids but I guess according to some people we're not a family.

    Load More Comments
    Hidalgo
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Married couples who haven’t yet had kids or folks who’ve raised kids who are grown, aren’t families. However, random couples who recruit kids off the street are. His is just dumb. Better would be to have a flat rate per adult and a reduced rate for kids, which is what most places do.

    Papa
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I disagree. OP specifically said that her family does reduced rates for families with children as a community service. I don't understand why that bothers people. Some may say it's not fair to people without children, but that would be comparable to a healthy child applying to the "Make a Wish Foundation" and complaining that it's not fair that only children with life threatening illnesses are allowed to participate.

    Load More Replies...
    KatSaidWhat
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Coming as a person who has to pay "single person supplement" which is actually a tax on me being single, no dependents, his pricing strategy does not make sense. Two adults take us less room and need less attention and watching than a family of 5.

    Fellfromthemoon
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    As Mirianda666 has already pointed out, the product (the tour) is not the same when it is intended for children. Therefore, it makes sense to have a different price.

    Load More Replies...
    Jean Novotny
    Community Member
    4 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I hate this idea that a family means having kids. Or as others say when married couples "start a family". No, married couples ARE a family. You don't need to have kids to already have a family. My husband and I dont have kids but I guess according to some people we're not a family.

    Load More Comments
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