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Woman Claims Her Christmas Gift Got Shattered Because Of Delivery Driver, Shows Footage
You order a gift. You pay for it. You expect it to arrive safely. But you aren’t really in charge of the delivery. And when it’s the holidays, the stakes are high.
A woman from the United Kingdom said her Christmas present of over £2,000 ($2,700) was thrown at her doorstep by a courier. Her ring camera recorded the incident on video, so she thought her refund request would be straightforward.
But the rude customer service was having none of it and refused to help.
RELATED:
Before Christmas, delivery drivers are like Santa’s busy helpers
Image credits: freepik (not the actual image)
But this woman says hers acted more like the Grinch
Image credits: viralproblem95
The customer support team sided with the driver and refused to help her
Image credits: viralproblem95
But after the woman uploaded a video of the incident to social media, the company suddenly changed its mind and sent in a representative
Image credits: viralproblem95
It’s unclear how the situation ended, as the video now only circulates on repost pages
@viralproblem95 Delivery driver ruined my expensive present!!! #storytime#viral#foryoupage❤️❤️#100k♬ original sound – Viral Problem95
But people have had a lot to say about it
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What do you think ?
Shark Lady 2 hours ago
I've been having problems with one particular driver, from one company. My medical supplies are not supposed to be left anywhere, yet they put it in my bin or just left on the pavement. They don't even bother to ring the doorbell. In my experience about 75% of the drivers are great and follow delivery instructions, the rest have been dreadful.
Rick Murray 1 hour ago
I have security cameras out front. I have seen some delivery drivers open the door to their van and fling around stuff inside (including in one case a guy who tossed what looked like a flatscreen TV to the back of the van). There was also one who walked to the grass, whipped out his you-know-what and engaged in some organic weed control. To my immense satisfaction, he noticed the camera *after*. 😂 Some people just have no respect - but then this isn't necessarily a parcel man problem. At work I have noticed a growing number of people who simply do *not* care about others. I can't help but wonder if there's some sort of weird mentality going around that tells people that it's okay to be an arséhole.
Load More Replies...
Chewie Baron 1 hour ago
Anyone know what delivery company it was? If it’s Evri, then I wouldn’t be surprised.
moggiemoo 1 hour ago
We have an excellent Evri driver. Never has any problems. In this, and any other case, I'd go straight back to the retailer, your contract is with them not the courier.
Load More Replies...
farbenzirkel 1 hour ago
Fortunately, we have good consumer protection in Germany. The retailer bears the risk until I have the package in my hands. If I receive it defective, I document it and that's it. I don't have to worry about anything else—I get a new delivery. Or, if I prefer, I usually get my money back.
Shark Lady 2 hours ago
I've been having problems with one particular driver, from one company. My medical supplies are not supposed to be left anywhere, yet they put it in my bin or just left on the pavement. They don't even bother to ring the doorbell. In my experience about 75% of the drivers are great and follow delivery instructions, the rest have been dreadful.
Rick Murray 1 hour ago
I have security cameras out front. I have seen some delivery drivers open the door to their van and fling around stuff inside (including in one case a guy who tossed what looked like a flatscreen TV to the back of the van). There was also one who walked to the grass, whipped out his you-know-what and engaged in some organic weed control. To my immense satisfaction, he noticed the camera *after*. 😂 Some people just have no respect - but then this isn't necessarily a parcel man problem. At work I have noticed a growing number of people who simply do *not* care about others. I can't help but wonder if there's some sort of weird mentality going around that tells people that it's okay to be an arséhole.
Load More Replies... Chewie Baron 1 hour ago
Anyone know what delivery company it was? If it’s Evri, then I wouldn’t be surprised.
moggiemoo 1 hour ago
We have an excellent Evri driver. Never has any problems. In this, and any other case, I'd go straight back to the retailer, your contract is with them not the courier.
Load More Replies... farbenzirkel 1 hour ago
Fortunately, we have good consumer protection in Germany. The retailer bears the risk until I have the package in my hands. If I receive it defective, I document it and that's it. I don't have to worry about anything else—I get a new delivery. Or, if I prefer, I usually get my money back.
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