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Woman Maliciously Complies With “No Abbreviations” Rule, Makes Supervisor Look Stupid
Woman Maliciously Complies With “No Abbreviations” Rule, Makes Supervisor Look Stupid
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Woman Maliciously Complies With “No Abbreviations” Rule, Makes Supervisor Look Stupid

Interview With Expert

22

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Workplace rules are there to get everyone on the same page, promote discipline, and ensure no task goes unfinished. However, not all policies are fair or logical in employees‘ eyes, which pushes them to protest them a little.

Redditor Moxiesa did the opposite when the new ‘no abbreviations’ rule hit her job. And even though she followed it to the letter, she still got penalized, proving that their policy made no sense in the first place.

Scroll down to find the full story and a conversation with communication author and researcher Višnja Vujnović, who kindly agreed to answer a few of our questions.

RELATED:

    Workplace rules are important, however, not every employee agrees with them

    Image credits: Mizuno K / pexels (not the actual photo)

    This woman also wasn’t exactly ecstatic about a new work policy but still decided to maliciously comply and outsmart the management

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    Image credits: Leeloo The First / pexels (not the actual photo)

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    Image source: moxiesa

    Voicing disagreement at work can be beneficial for productivity, relationship-building, and creativity

    Workplace policies are crucial so that employees have a guide for day-to-day operations and decision-making. However, in companies full of workers with varying skill sets, perspectives, and experiences, agreeing with rules is rarely possible.

    But that doesn’t always have to be a bad thing, as voicing disagreement at work can be beneficial for productivity, relationship-building, and creativity. When differing ideas are explored, it can result in a breakthrough in thinking. Otherwise, ‘groupthink’ forms, which typically leads to unchallenged, poor-quality decision-making and discourages innovation.

    When opposing opinions and ideas clash, producing a beneficial outcome, it can be referred to as ‘positive conflict’. In addition to enhancing creativity, innovation, and relationships, it helps employees to grow personally and professionally.

    Participating in constructive disagreements allows employees to challenge their own views, expand their knowledge and skills, and gain a broader perspective. It also pushes them to step outside their comfort zone and learn from others’ experiences and ideas. Meanwhile, positive conflict can help organizations identify underlying issues and areas for improvement. It additionally provides feedback on practices and policies, which can result in organizational growth and positive change. 

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    Communication author and researcher Višnja Vujnović says, “I am convinced that disagreement itself should not carry a negative connotation, although for most people the first thing that comes to mind when they hear this term is some form of opposition.”

    But if disagreement is expressed at the right time and in an appropriate manner, it has the potential to improve performance and work policies, says Vujnović. “In this case, disagreement is not opposition but rather an effort to enhance things through different ideas. If employees have such an attitude, they will be more successful in expressing their disagreement.

    On the other hand, it is important to remember that creating a workplace culture where individuals can freely express their disagreement without fear of negative consequences requires establishing psychological safety.”

    A big part of being able to voice one’s opinions in the workplace relies on the workplace culture

    “The responsibility for creating psychological safety in the workplace primarily lies with the company itself,” continues Vujnović. “This means that even an extroverted person, who might typically be inclined to express their disagreement, will be restrained in an environment that lacks psychological safety.

    Therefore, employers must encourage employees to share their opinions, provide feedback, and value their thoughts and ideas. Only in this way can employee satisfaction be achieved, which in turn influences their productivity and performance.”

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    Voicing an opinion that is different from the consensus can also feel more comfortable if the employee knows when the right time to speak up is. A great moment to share one’s thoughts is when they have an idea for improvement. If a team member has something innovative to contribute to a project, they should feel free to share it. Every leader appreciates employee contribution as it can significantly improve work processes.  

    Another opportunity to air one’s ideas is when one identifies an issue with a workflow, certain situation, or feedback. However, it has to be done in a respectful and constructive manner. This means finding the appropriate moment, choosing the right words, and keeping it impersonal. 

    Readers in the comments suggested even more ways the author can beat management at their own game

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    Austeja Zokaitė

    Austeja Zokaitė

    Writer, Community member

    Read more »

    Hi, glad you swung by! My name is Austėja, and in the past, I was a writer at Bored Panda. In my time here, I’ve covered some fun topics such as scrungy cats and pareidolia, as well as more serious ones about mental health and relationship hiccups. You can check them out below! I hope you enjoy reading them as much as I enjoyed writing them:)

    Read less »
    Austeja Zokaitė

    Austeja Zokaitė

    Writer, Community member

    Hi, glad you swung by! My name is Austėja, and in the past, I was a writer at Bored Panda. In my time here, I’ve covered some fun topics such as scrungy cats and pareidolia, as well as more serious ones about mental health and relationship hiccups. You can check them out below! I hope you enjoy reading them as much as I enjoyed writing them:)

    Kotryna Br

    Kotryna Br

    Author, BoredPanda staff

    Read more »

    Kotryna is a Photo Editor at Bored Panda with a BA in Graphic Design. Before Bored Panda, she worked as a freelance graphic designer and illiustrator. When not editing, she enjoys working with clay, drawing, playing board games and drinking good tea.

    Read less »

    Kotryna Br

    Kotryna Br

    Author, BoredPanda staff

    Kotryna is a Photo Editor at Bored Panda with a BA in Graphic Design. Before Bored Panda, she worked as a freelance graphic designer and illiustrator. When not editing, she enjoys working with clay, drawing, playing board games and drinking good tea.

    What do you think ?
    Uncle Schmickle
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    In order to avoid confusion with am and pm times, I think it's better to use the 24 hour clock. That's why the military, etc. use it.

    Katchen
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You can pry my analog watch from my cold, dead wrist.

    Load More Replies...
    jade s
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    People may hate me for it but I'm kind of siding with the boss on this one. I work in healthcare and abbreviations are different depending on your ward and speciality. They also cause a lot of issues. TOF is an example. It is used in gen surgery as Tracheo-Oesophageal Fistula but in cardiac it is Tetralogy of Fallot. BM is used a lot for Blood Sugars but is actually a brand if test strips from years ago. NFR can be now for review or not for resus.

    Scotira
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    🤣 in "my" medical field TOF means 'time of flight' and is an imaging sequenz in MRI. However without abbrevations I'd probably go mad. I absolutely have no time to write everything out.

    Load More Replies...
    Lemaire
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Acronym: NASA, ASAP Initialism: FBI, AM, PM, VIP Abbreviation: re:, vs, etc.

    digitalin
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I envy these people who follow dumb instructions to the letter and it looks bad for their boss. In my experience, when I've tried to follow instructions accurately (genuinely, not maliciously) I've been reprimanded for "not knowing what they meant". If I tried to point out what they had said, I was reprimanded for "arguing". Most places, in my experience, wouldn't be "oh, this employee sure showed us how stupid that was" but "this employee is making trouble when obviously the boss isn't wrong". Maybe they're the exception, which is why successful malicious compliance stories are so satisfying.

    Steve Robert
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Board Panda accepts the abbreviation WTF, but don't you ever write it out!

    UKGrandad
    Community Member
    1 year ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Supervisor didn't recognise a phrase and marked me down. I explained the phrase and had my score amended" THIS is malicious compliance? Don't words mean anything any more? Anyway, for a woman so proud of her language skills, 'I set the callback expectation for by 10AM' is a shameful error. Also, 'AN' is not a term, it's an initialism, and in her response to the comment about acronyms, she seems blissfully unaware that an acronym IS an abbreviation; an abbreviation using the initial letters of a phrase or name to form a pronounceable word.

    Leigh James
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A policy is needed that specifies whet words/terms staff can abbreviate use acronyms for and what the abbreviations, acronyms are. The Joint Commission and, if memory serves, CARF (Behavioral Health Accrediters) require it, too. Call Center, Admissions and clinical documentation are then audited accordingly.

    Tabitha
    Community Member
    1 year ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    I agree with the commenter who mentioned most of the "abbreviations" were actually acronyms. While I'm OK with a lot of acronyms, there are some workplaces that go overboard with them. (looking right at you, US Federal Government Jobs). Plus, if you've worked in more than one type of job, you'll notice that one industry's acronyms are often the same as another's. That can get pretty damned confusing. TBH, sometimes I think it's a kind of private language that those in a particular industry make up, much in the way teenagers make up new slang, so other people won't have any idea what they're talking about, so they thin it makes them look cool. It doesn't. They just look like idiots who can't speak their own language. HOWEVER, when you're working phones and having to type notes, you generally have limited space for them, and often do have to use some common acronyms and abbreviations that someone reading your notes---generally someone in the same industry---will understand. That's just one of the limitations of most technology used, and that's not even taking into consideration that most call centers expect you to take a specific number of calls per hour, so lengthy note writing eats into that time limit. I can see elements of both sides, but have to defer to OP, having been in their kind of job before, as well as having dealt with supervisors whose brain fart ideas for "efficiency" did nothing but cut into the time limits we were all trying to work within.

    Jeff Bronze
    Community Member
    1 year ago

    This comment is hidden. Click here to view.

    This comment has been deleted.

    Uncle Schmickle
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    In order to avoid confusion with am and pm times, I think it's better to use the 24 hour clock. That's why the military, etc. use it.

    Katchen
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You can pry my analog watch from my cold, dead wrist.

    Load More Replies...
    jade s
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    People may hate me for it but I'm kind of siding with the boss on this one. I work in healthcare and abbreviations are different depending on your ward and speciality. They also cause a lot of issues. TOF is an example. It is used in gen surgery as Tracheo-Oesophageal Fistula but in cardiac it is Tetralogy of Fallot. BM is used a lot for Blood Sugars but is actually a brand if test strips from years ago. NFR can be now for review or not for resus.

    Scotira
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    🤣 in "my" medical field TOF means 'time of flight' and is an imaging sequenz in MRI. However without abbrevations I'd probably go mad. I absolutely have no time to write everything out.

    Load More Replies...
    Lemaire
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Acronym: NASA, ASAP Initialism: FBI, AM, PM, VIP Abbreviation: re:, vs, etc.

    digitalin
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I envy these people who follow dumb instructions to the letter and it looks bad for their boss. In my experience, when I've tried to follow instructions accurately (genuinely, not maliciously) I've been reprimanded for "not knowing what they meant". If I tried to point out what they had said, I was reprimanded for "arguing". Most places, in my experience, wouldn't be "oh, this employee sure showed us how stupid that was" but "this employee is making trouble when obviously the boss isn't wrong". Maybe they're the exception, which is why successful malicious compliance stories are so satisfying.

    Steve Robert
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Board Panda accepts the abbreviation WTF, but don't you ever write it out!

    UKGrandad
    Community Member
    1 year ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    "Supervisor didn't recognise a phrase and marked me down. I explained the phrase and had my score amended" THIS is malicious compliance? Don't words mean anything any more? Anyway, for a woman so proud of her language skills, 'I set the callback expectation for by 10AM' is a shameful error. Also, 'AN' is not a term, it's an initialism, and in her response to the comment about acronyms, she seems blissfully unaware that an acronym IS an abbreviation; an abbreviation using the initial letters of a phrase or name to form a pronounceable word.

    Leigh James
    Community Member
    1 year ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A policy is needed that specifies whet words/terms staff can abbreviate use acronyms for and what the abbreviations, acronyms are. The Joint Commission and, if memory serves, CARF (Behavioral Health Accrediters) require it, too. Call Center, Admissions and clinical documentation are then audited accordingly.

    Tabitha
    Community Member
    1 year ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    I agree with the commenter who mentioned most of the "abbreviations" were actually acronyms. While I'm OK with a lot of acronyms, there are some workplaces that go overboard with them. (looking right at you, US Federal Government Jobs). Plus, if you've worked in more than one type of job, you'll notice that one industry's acronyms are often the same as another's. That can get pretty damned confusing. TBH, sometimes I think it's a kind of private language that those in a particular industry make up, much in the way teenagers make up new slang, so other people won't have any idea what they're talking about, so they thin it makes them look cool. It doesn't. They just look like idiots who can't speak their own language. HOWEVER, when you're working phones and having to type notes, you generally have limited space for them, and often do have to use some common acronyms and abbreviations that someone reading your notes---generally someone in the same industry---will understand. That's just one of the limitations of most technology used, and that's not even taking into consideration that most call centers expect you to take a specific number of calls per hour, so lengthy note writing eats into that time limit. I can see elements of both sides, but have to defer to OP, having been in their kind of job before, as well as having dealt with supervisors whose brain fart ideas for "efficiency" did nothing but cut into the time limits we were all trying to work within.

    Jeff Bronze
    Community Member
    1 year ago

    This comment is hidden. Click here to view.

    This comment has been deleted.

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