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Online shopping was supposed to make life easier. But between wild delivery fees, lost packages, and absurd customer service replies, getting things to your doorstep can sometimes become a headache.

Sometimes sellers take DIY packing way too far, like shipping an item in a used potato chip bag. Other times, buyers make wild demands, like asking for a refund because their own dog chewed the package.

We collected some of the craziest posts from r/Mercari that prove online shopping is a wild gamble. Scroll down to see the funniest shipping fails and customer service disasters.

#1

Seller Shipped My Order In A …take Out Box?

Chaotic online shopping package using a styrofoam takeout container wrapped in a black trash bag for shipping.

stupidumdum Report

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    #2

    This Is Insane

    Screenshot of online shopping messages showing an impatient seller demanding a fast rating.

    Any-Entrepreneur6823 Report

    #3

    Was Having A Rough Morning When I Grabbed This Out Of My Mailbox

    Side-by-side view of an online shopping delivery packed in a reused Old El Paso taco shell box with a shipping label.

    Smart-Button-65 Report

    #4

    “It’s My Job On Here”. Girl Bye

    Screenshot of chaotic online shopping posts featuring an argument between a buyer and seller over vintage clothing.

    Affectionate-Yak-803 Report

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    #5

    Im Crying 😭😭😭😭😭

    A screenshot of a seller giving an rude response to a canceled order inquiry during chaotic online shopping.

    Automatic-Struggle59 Report

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    #7

    Baffled By This Interaction With Someone Who Didnt Even Buy Anything From Me

    A chat screenshot showing chaotic online shopping interactions where a user complains angrily about a sold item.

    batcoven Report

    #8

    Buyer Says Her Dog Chewed The Package And Wants A Return

    A customer return request claiming a dog chewed the package, featured in chaotic online shopping posts.

    newferrarifromthe90s Report

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    #9

    I'm Usually All For Reusing Packing Supplies But Uhh... This Was A Little Weird To Receive My Item Wrapped In

    A package wrapped in bubble wrap labeled for cremated remains, showcasing chaotic online shopping posts.

    changingtoflats Report

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    #11

    Worst Packing Material You’ve Ever Received From A Seller? I’ll Go First. Burnt, Stale Popcorn. 🤮

    Top-down view of an open cardboard shipping box filled with real popcorn used as packing peanuts for online shopping.

    [deleted] Report

    #12

    Constantly Dumbfounded By The Audacity Some People Have

    A screenshot of a chat message where a buyer boldly asks a seller if they can just have the item for free.

    Background-Plastic93 Report

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    #13

    Buyer Destroyed My Ps4

    A completely disassembled and broken gaming console delivered in chaotic online shopping

    Samy3535 Report

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    #14

    Wanted My 5 Dollar Coupon For Listing But Had Nothing To List. It Got Taken Down But I Got This Awesome Screenshot

    Online chat exchange asking if a human hand is included in a sale, showing odd online shopping posts.

    obamaperson28 Report

    #15

    What Ya’ll Rating This Seller?😂

    Online shopping package shipped inside a reused Stouffer frozen meal cardboard box with a mailing label attached.

    beanieweenieSlut Report

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    #16

    It’s Already Starting…

    Screenshot of chaotic online shopping messages showing a buyer asking for a refund due to unexpected platform fees.

    No_Cryptographer_479 Report

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    #17

    Just Used The $20 Coupon

    Online shopping checkout receipt displaying extra fees that completely negate a $20 coupon discount.

    VeterinarianNo4033 Report

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    #18

    Might Have Come Off Too Enthusiastic To This Buyer

    Funny text exchange showing chaotic online shopping post where seller accidentally replies Hell yes it is to a buyer.

    [deleted] Report

    #19

    UNO Reverse Card

    Online shopping conversation showcasing a buyer offering $6 for a $16 item, claiming a need for profit.

    perksofbeingsteph Report

    #20

    This Is Sending Me So Bad😭💀

    Screenshot of a chaotic online shopping post showing a one star review stating Bad rating cuz I am bored.

    llemonbee Report

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    #21

    The Best Part About Mercari Being A Joke Platform Is Truly Not Caring 😂😂😂

    Chaotic online shopping negotiation chat where a seller rejects a lowball offer with sass

    Primary-Log-1037 Report

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    #22

    Update: Buyer Claimed Item Was Defective, Saw My Reddit Post, Sent Back Item Completely Shattered Intentionally

    A damaged perfume bottle showing a chaotic online shopping delivery fail

    bxwitchy Report

    #23

    After Five Years On Mercari, I Finally Had My First Truly Unhinged Buyer!

    Online shopping posts screenshot showing an aggressive buyer demanding a discount on a game.

    CaptainFalco311 Report

    #24

    “Deciding To Keep For Now” 😭

    A chat exchange from online shopping posts where a seller cancels an order to keep the toy.

    Catlikestocry Report

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    #25

    They Just Bought An Item From Me Last Night And Want To Cancel Because I Haven’t Shipped It In Like Less Than 10 Hours 💀 This App Is Just Full Of Entitled Idiots LOL

    Screenshot of an exchange on an online shopping app where a buyer complains about delayed shipping one day after purchase

    frankie_a97 Report

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    #26

    Canceled Order

    A chat screenshot showing a seller explaining they had to relist an item, reflecting chaotic online shopping posts.

    djdnfuxj Report

    #27

    Mannnnn I Was Just Kidding

    Screenshot of chaotic online shopping posts showing a buyer persistently asking a seller to separate a bundle.

    luckykitten7 Report

    #28

    Yea I’ll Pass

    Chaotic online shopping posts breakdown of additional service fees, delivery costs, and taxes boosting order total.

    yuffytaffy Report

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    #29

    This Is A First For Me — Buyer Is Mad I Shipped Too Quickly!?

    Chaotic online shopping posts message log between buyer trying to cancel and a seller who shipped the order fast.

    sharakus Report

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    #30

    FedEx Charged Me $342.94 For 16lbs Package

    Notification of a massive shipping surcharge showing a chaotic online shopping fail

    Jennifer_lm Report

    #31

    I Feel Like This Is A Bit Much, Anyone Else Agree?

    Online shopping messages show a seller canceling an order due to a buyer's excessive packaging demands.

    Caitlyn1005 Report

    #32

    It Finally Happened To Me

    Online shopping exchange where a buyer asks for cash back in the package and the seller cancels.

    emilyyyg2004 Report

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    #33

    Direct Deposits Now Charge You $2. Can't Believe I Used To Advocate For This Platform. Goodbye, Mercari

    Screenshot of checkout fees highlighting chaotic online shopping costs

    Jinxa Report

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    #34

    Has Anyone Had An Interaction Like This???

    Chaotic online shopping message thread showing dramatic excuses from a buyer over a sold item

    Ancient_Crow_8740 Report

    #35

    Accepted 1 Penny Below My Lowest

    A messaging thread with aggressive haggling, a prime example of chaotic online shopping posts.

    abramelanin Report

    #36

    Pulled My Entire Store And Funds After This

    Screenshot of an e-commerce return request, illustrating chaotic online shopping posts.

    FoxieMoxiee Report

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    #37

    I'm Screaming

    A chat screenshot showing broken communication, representing chaotic online shopping posts.

    Original-Aside9840 Report

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    #38

    My Response Every Time

    Online shopping posts conversation where a buyer and seller banter over item prices.

    DaneDiesel7 Report

    #39

    This Lady Was Not Happy That I Forgot To Rate Her

    Text messages showing a seller blocking a buyer for not rating quickly, illustrating chaotic online shopping moments

    sparklejackie Report

    #40

    I'm So Tired, Y'all

    Screenshot of online shopping posts where a buyer asks for free shipping on a cheap item.

    Fantastic_Orchid8486 Report

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    #41

    Mercari Customers Be Like

    Meme template used in funny online shopping posts showing lowball offers.

    esarmx Report

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    #42

    Some People

    Chat conversation depicting an impatient buyer asking about shipping over the weekend in an online shopping app

    U-96 Report

    #43

    How To: Lose A Potential Customer

    Chat screenshot showing a sassy response to a pushy seller in a hilarious online shopping interaction

    crimson_glasser Report

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    #45

    Any Idea On How To Cover Myself Here?

    Screenshot of online shopping messages where a buyer accuses the seller of shipping a counterfeit item.

    Other_Place_861 Report

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    #46

    Well This Is New…

    Angry customer complaint about a fake espresso machine from chaotic online shopping posts

    Key_Ad921 Report

    #47

    What Possesses People To Be Like This

    Rude seller response screenshot representing chaotic online shopping posts

    Ok_Cloud22 Report

    #48

    I’m The Rude One??

    Messages showing an impatient seller demanding an immediate rating in an online shopping post

    aribaby97 Report

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    #49

    She Blocked Me After I Asked One Question

    Text conversation showing an rude online shopping interaction about product expiration dates

    chaosatnight Report

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    #50

    This Gave Me Joy

    Online marketplace conversation featuring a lowball offer, highlighting weird online shopping posts.

    dreamsofsheen Report

    #51

    I Guess I Messed With The Wrong Lowballer

    Threatening message from a buyer threatening bad reviews, typical of chaotic online shopping posts.

    Few-Rip8307 Report

    #52

    Lmao No

    Screenshot of a buyer asking for free shoes, illustrating chaotic online shopping posts.

    Antllion84 Report

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    #53

    Their Profile Says Smoke Free Home

    Star Wars Trilogy box set listed on a reselling app, an example of online shopping posts.

    ladypantseveral Report

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    #54

    Since Emojis Aren’t Allowed, This Buyer Improvises. LOL

    A hilarious chat conversation with text descriptions instead of actual emojis in a chaotic online shopping interaction.

    abblee__ Report

    #55

    Seller Gave Me Free Stuff, 1 Star!

    A screenshot of a 1-star customer review complaining about receiving duplicate items in a chaotic online shopping post.

    Mommihopps Report

    #56

    Entitled People

    A screenshot of a funny four-star customer review showcasing chaotic online shopping feedback.

    fmino12 Report

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    #57

    Hopefully This Time It’s A Little More Clear

    Funny text messages showing chaotic online shopping conversations about dress length measurements.

    kiirstten Report

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    #58

    It's That Time Of The Month...my Mercari Package Arrived

    A box of Always sanitary pads marked with a fragile sticker representing chaotic online shopping packaging.

    NoExamination5144 Report