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Customer Leaves A One-Star Review For Restaurant, Unluckily For Her, The Owner Remembers Her Too Well
Running a successful restaurant has become a whole lot more difficult in recent years, with a surge in competition meaning only the very best survive, and customer power at an all-time high.
One bad review online isn’t necessarily the end of the world, but if you know it’s unjust, that blemish on an otherwise flawless reputation can really get under your skin. Replying aggressively to obnoxious and entitled customers won’t do you any favors, so sometimes to best way to make a point is with polite restraint, while clearly stating your case and correcting the falsehoods in the review.
This response to a one-star review, shared by Imgur user ctrclub,is a perfect example of this. The restaurant and the customer are both unknown, save for the name ‘Monica,’ but if you run a business and encounter unfair reviews, this is a great example to learn from. Scroll down below to check it out for yourself, and let us know what you think in the comments! (Facebook cover image: Iain Farrell)
RELATED:
Someone recently shared the beautifully-worded response by a restaurant owner to a unfair review
Image credits: Michael Coghlan (not the actual photo)
Here’s how people reacted
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What do you think ?
Wil Vanderheijden 6 years ago
I am very thankful for the other parents in the group that profusely apologized for your behaviour..."" is a very polite way of saying" You are a rude lowlife b!tch." And the owner is very right. I would ban her for life.
Alusair Alustriel 6 years ago
This shows that almost everytime there are two sides of one story. I'm glad the manager painted the whole situation and stood up for his co-workers. People nowadays are taught to only demand and behave out of line, because there are no consequences. I was taught to treat other people the way I would like to be treated by them. If everyone followed that rule we would grow in a respectful society instead of demanding and bashing one.
Bunzilla 6 years ago
THIS. Exactly this. People seem to forget that those who serve them are also human beings with feelings. I can't fathom why people get a kick out of being horrible to others, I really don't.
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Julie James 6 years ago
People like her need the fleas of a thousand camels to infest their underwear.
IWishIWasBob 6 years ago
In this case I don’t wish I was Bob because I like this curse 😂
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Wil Vanderheijden 6 years ago
I am very thankful for the other parents in the group that profusely apologized for your behaviour..."" is a very polite way of saying" You are a rude lowlife b!tch." And the owner is very right. I would ban her for life.
Alusair Alustriel 6 years ago
This shows that almost everytime there are two sides of one story. I'm glad the manager painted the whole situation and stood up for his co-workers. People nowadays are taught to only demand and behave out of line, because there are no consequences. I was taught to treat other people the way I would like to be treated by them. If everyone followed that rule we would grow in a respectful society instead of demanding and bashing one.
Bunzilla 6 years ago
THIS. Exactly this. People seem to forget that those who serve them are also human beings with feelings. I can't fathom why people get a kick out of being horrible to others, I really don't.
Load More Replies... Julie James 6 years ago
People like her need the fleas of a thousand camels to infest their underwear.
IWishIWasBob 6 years ago
In this case I don’t wish I was Bob because I like this curse 😂
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