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Article created by: Austėja Akavickaitė

For your local takeaway, one bad review can break them in the competitive eatery game. And with so many people now voicing their thoughts out loud online, both good and not-so, it’s only fair that the amount of reviews is rising faster than ever.

And while some customers genuinely express their dissatisfaction by writing bad reviews, others use it for entirely different purposes. Like, being asked to show their vaccination pass. No wonder owners are getting more creative in their ways of handling such bad reviews. And their clapback responses are on a whole new level!

So thanks to the Instagram page “Takeaway Trauma” that’s dedicated entirely to such cases, below waits a solid collection of bad reviews and the badass responses to them. Upvote your faves and be sure to check out part 1 of this post!

This post may include affiliate links.

#1

Hilarious restaurant reply to a bad review about food lacking taste and service in a customer feedback.

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    #2

    One-star review of soggy chips and cold hotdog with a funny restaurant reply under bad review on Instagram page.

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    #3

    Restaurant reply to a bad review about cold food and milkshakes with a humorous apology shared on Instagram.

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    #4

    Bad restaurant review accusing staff of rudeness with hilarious owner reply denying claims and offering video proof.

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    #5

    Hilarious restaurant reply to 5-star review about pizza delivery driver blasting rap music and bonding with customer.

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    #6

    One-star restaurant review with a hilarious reply addressing a bad customer complaint and refund request.

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    #7

    Restaurant's hilarious reply to bad review calling their duck the worst, shared on Instagram page.

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    #8

    Restaurant reply to a bad review addressing NHS doctor request and supporting small businesses during the pandemic.

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    #9

    One-star restaurant review from Chad saying food didn’t arrive, with a hilarious restaurant reply correcting him.

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    #10

    Customer review complaining about dry wings and boring panini with restaurant's hilarious reply including music emoji.

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    #11

    One-star restaurant review and hilarious reply from Grill King addressing late delivery complaint and customer incident.

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    #12

    Restaurant review with a funny reply about big chicken, featured in hilarious restaurant replies to bad reviews.

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    #13

    Screenshot of a one-star restaurant review with a detailed hilarious reply from the owner addressing the customer's complaints.

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    #14

    Screenshot of a restaurant review with a funny reply from the owner about Covid safety and staff health.

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    #15

    Screenshot of a restaurant's hilarious reply to a bad review about a duck bone incident in customer feedback.

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    #16

    Screenshot of a restaurant's hilarious reply to a bad review about pizza size and service complaint.

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    #17

    Bad review about delivery driver with poor attitude and hilarious restaurant reply sharing funny customer service moments.

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    #18

    One-star bad review complaining about an Arran driver waiting at the door, featured in hilarious restaurant replies.

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    #19

    Screenshot of a funny restaurant reply to a bad review about kebab salad from a popular Instagram page.

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    #20

    A one-star restaurant review about kebab and chips, with a hilarious reply explaining the order and delivery policy.

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    #21

    One-star restaurant review with funny owner reply, showcasing hilarious replies under bad reviews on Instagram.

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    #22

    Screenshot of a restaurant’s hilarious reply under a bad customer review, showcasing funny restaurant responses.

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    #23

    Bad review complaining about delivery driver rudeness with a humorous restaurant reply defending hardworking staff.

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    #24

    Customer leaves a bad review about food and delivery, restaurant responds with a hilarious and witty reply online.

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    #25

    One-star bad restaurant review and hilarious owner reply calling customer a crying baby.




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