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The restaurant industry is saturated. People have plenty of options to choose from and businesses have to compete for every customer. When the fight is this close, something as simple as a negative online review can have serious implications for the future of an establishment. So when someone gives a restaurant a 1-star rating, some of them decide to respond in an attempt to fill everyone in on the big picture and protect their reputation. Or just diss the OP. Takeaway Trauma is an Instagram account that collects these savage replies. Since its launch in September 2020, the fun little project has acquired quite the collection! Here are some of its most popular ones.

#1

We Are An Animal Rehoming Centre

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Alex the awful German
Community Member
5 years ago

how to make a fool of yourself in 1 minute

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    #2

    Taste Is A Covid-19 Symptom

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    kasa alex
    Community Member
    5 years ago

    Shoot, imagine getting your COVID diagnosis like this

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    #3

    Ffs

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    Purple light
    Community Member
    Premium
    5 years ago

    I'm with the owner on this one

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    #4

    Calzone

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    Sabse
    Community Member
    5 years ago

    Bwahahaha You should know what you order.

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    #5

    Well Mannered Little Boy/Child

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    Art Tomboy
    Community Member
    5 years ago

    Hahahahhahahaha

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    #6

    George Complainer

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    Sabse
    Community Member
    5 years ago

    They are right

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    #7

    Yikes

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    Beeps
    Community Member
    5 years ago

    Got into academy? Damn that’s gonna be at least another 3-5 years then!

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    #8

    5 Year Old Refused To Eat It

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    Jihan Kim
    Community Member
    5 years ago

    margherita at a fish bar?

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    #9

    He Went There

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    Gurnox
    Community Member
    5 years ago

    Zing!

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    #10

    Mind Reading The Stupid

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    Al Jones
    Community Member
    5 years ago

    Even if the customer isin the wrong, calling them (or anyone else) stupid isn't okay. Given that kind of response can scare off future customers, it's quite ironic as well.

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    #11

    Fox

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    Premislaus de Colo
    Community Member
    5 years ago

    I love this one - so absolutely absurd :D

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    #12

    Jane Ur An Ex Employee

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    Jihan Kim
    Community Member
    5 years ago

    so this was not a delivery review?

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    #13

    Jdkdiksjskdidjsjsi

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    Saoznei
    Community Member
    5 years ago

    hahahahahahah I absolutely love his tone

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    #14

    Stop Whingeing

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    Owen Salmon2028
    Community Member
    5 years ago

    yeah stop complaining

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    #15

    Thank Ya Lovey

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    Jihan Kim
    Community Member
    5 years ago

    something else looked tasty eh?

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    Never miss a story that brings joy to the world. Add us on Google

    #16

    Snowmobile

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    Oskar vanZandt
    Community Member
    5 years ago (edited)

    Maybe it's wiser not to order food for delivery in a snow storm...

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    #17

    Stone Cold

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    Jihan Kim
    Community Member
    5 years ago

    these apps should have options to ban customers

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    #18

    Never Made An Order

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    littlesaresare
    Community Member
    5 years ago

    How could they possibly know if someone on a review site has ordered before or not?

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    #19

    Won’t Even Say Sorry

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    Jazzy Mc. Jaz
    Community Member
    5 years ago

    Yup! Gotta keep your lies in order

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    #20

    If My Pizza Is Bad Quality Why U Keep Ordering

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    Jihan Kim
    Community Member
    5 years ago

    blacklisting option required

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    #21

    Are U Normal?

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    Jigs Gabest
    Community Member
    5 years ago

    hahahaha

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    #22

    Keyboard Warrior

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    Kathryn Baylis
    Community Member
    5 years ago

    Well, to be fair, a sign on the front door would’ve helped.

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    #23

    Must Be From Royal Family

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    Jigs Gabest
    Community Member
    5 years ago

    hahaha

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    #24

    Gone

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    Commander OwO
    Community Member
    5 years ago

    ??

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    #25

    Please Don’t Get Angry

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    Andrew Gibb
    Community Member
    5 years ago

    just how warm is Luke?

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    #26

    Lol

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    Z Kalnina
    Community Member
    5 years ago

    Wow. I believe Chloe on this one.

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    #27

    Naughty Delivery Drivers

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    Jihan Kim
    Community Member
    5 years ago

    wow... finally some normalcy

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    #28

    Charred Round The Edge

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    Elsker
    Community Member
    5 years ago

    I can see both points here. but maybe just inform people about the best amount of toppings and warning them that you have to overcook if they still want more toppings?

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    #29

    Never Run Out Of Curry Sauce In 17 Years

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    Sue Hazlewood
    Community Member
    5 years ago

    And if it 'always like this' why do you still order from them?

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    #30

    Don’t Get Chips Then Hun Xxx

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    chi-wei shen
    Community Member
    5 years ago

    Simply unprofessional.

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    #31

    High Five

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    Kathryn Baylis
    Community Member
    5 years ago (edited)

    The least the customer could’ve done was put their outside lights on, tell him what the house looks like, tell him what kind of car is parked out front, or look out for the driver and flag him down to be sure he could find them. I mean, ffs, give the guy some help, instead of making him burn gas trying to deliver your food, if you know your house is hard to find!

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    #32

    Ailien

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    Jazzy Mc. Jaz
    Community Member
    5 years ago

    Haha!

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    #33

    Eat Some Noodles

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    Jihan Kim
    Community Member
    5 years ago

    how is this a review?

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    #34

    Ah Yes Forgot Single Cream Is Vegan!! Thank U Xxx

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    Bender Bending Rodríguez
    Community Member
    5 years ago

    This seems like misunderstanding. If replier is Indian, an not familiar with different dietary options, there are high chances they consider milk products to be veg option. Back in the days India only followed two dietary options Veg and Non Veg. Veg = Vegetables and milk products; Non Veg = Eggs, meat, fish. May be follow up request to omit cream may get you more accurate answer as if they can fulfill your request or not.

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    #35

    Tried To Get The Misses Number

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    Bardhi's Dad
    Community Member
    5 years ago

    Why don't you take another beer Dave

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    #36

    Lol

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    Alex the awful German
    Community Member
    5 years ago

    just rude and unprofessional...

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    #37

    Disgusting

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    TinyFlame
    Community Member
    5 years ago

    This comment has been deleted.

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    #38

    Ribs Cremated

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    Kathryn Baylis
    Community Member
    5 years ago

    Figured there was more to the story. Context is always important.

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    #39

    Cheer Up

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    Bill Cipher
    Community Member
    5 years ago

    lasagne lmao

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    #40

    Wouldn’t Eat Here If U Paid Me To

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    cookie panda
    Community Member
    5 years ago

    ok first off, thats just messed up. you order at two am and expect it to be god quality?

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    #41

    Pizza Machine Not Working

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    Alex the awful German
    Community Member
    5 years ago

    there is a "pizza-machine"?

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    #42

    Plz Tell The Truth

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    troufaki13
    Community Member
    5 years ago

    I need to know the truth!

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    #43

    Nae Chance

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    Vorknkx
    Community Member
    5 years ago

    Argh, me ginger!

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    #44

    Do Not Expect Pizza To Be Red Hot On Wendy Day

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    Jihan Kim
    Community Member
    5 years ago

    the owner must be raking in money to be this bold

    #45

    Get Over Yourself

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    Premislaus de Colo
    Community Member
    5 years ago

    How is standing inside a takeaway a fire hazard?

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    #46

    Not Proplem For Me

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    Jihan Kim
    Community Member
    5 years ago

    i can feel the anger

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    #47

    Delivery Drivers Have No Shame

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    Oskar vanZandt
    Community Member
    5 years ago

    Creepy and unprofessional... hope customer complained.

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    #48

    Stop Moaning

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    troufaki13
    Community Member
    5 years ago

    I would never order from this place if I saw a response like this

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    #49

    Honking

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    Premislaus de Colo
    Community Member
    5 years ago

    OK, I was hoping for some witty snappy comments, but they're just rude replies...

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    #50

    Take Out Ketchup From The Kitchen Cupboard And Use It, If U Don’t Have It Borrow It From A Neighbour

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    Purple light
    Community Member
    Premium
    5 years ago

    No amount of ketchup can fix a dry burger

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    #51

    Sad Man

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    #52

    U Have A Fast Food Shop Thanks

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    Kathryn Baylis
    Community Member
    5 years ago

    This is a problem with all online ratings. Competitors and disgruntled ex-employees can trash a business’ reputation online, in an effort to steal customers or just for pure spite. Instead of being petty, just work harder and better, and/or sell a better product.

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    #53

    Because Of Missing Coke Ha Ha Ha Haaaaaaaaaaaaa

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    Kathryn Baylis
    Community Member
    5 years ago

    Makes you wonder which kind of “coke” they were expecting with their order, doesn’t it?

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    #54

    Car Got Pinched

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    Sue Hazlewood
    Community Member
    5 years ago

    Christmas Day?

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    #55

    Keep Ur Comment To Urself!!!!!!!!

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    Purple light
    Community Member
    Premium
    5 years ago

    No salt on chips? WTH

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    #56

    Bed And Breakfast Place In The Middle Of Nowhere

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    #57

    Son Could Have Died

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    troufaki13
    Community Member
    5 years ago

    What an a$$!!

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    #58

    Potatoes Fault Not Mine M8

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    cookie panda
    Community Member
    5 years ago

    what

    #59

    Please Stay Away

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    Oskar vanZandt
    Community Member
    5 years ago

    Maybe there ought to be a separate ranking option for delivery? I probably would have added the comment about delivery as a "PS".

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    #60

    More On The Side Of Cremated

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    Hugh Cookson
    Community Member
    5 years ago

    Yeah, as an ex courier amongst other jobs, I get this .... sometimes addresses are bloody impossible to find - one for instance was a woman who's house was off the main road, down a dirt track, then down another - gated - dirt track, up a badly rutted track (so bad, that I thought my exhaust was going to go), finally got there - an hour after leavibg the bloody main road - all to deliver a bar of fcking soap !!

    #61

    U People Will Swallow Anything

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    Sue Hazlewood
    Community Member
    5 years ago

    Wut?

    #62

    Foods Nasty

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    Saoznei
    Community Member
    5 years ago

    ?????????

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    #63

    Use The Microwave Next Time Hun X

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    #64

    I No U R After Some Things Free Or A Voucher That’s Why U Are Doing It

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    #65

    Mr Robert

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    John Baker
    Community Member
    5 years ago

    So the chips were still frozen because your driver got pulled over? Gotcha.

    #66

    Do U Realise How Busy We Are

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    Jihan Kim
    Community Member
    5 years ago

    that escalated fast

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    #67

    Made Threats To Smash My Windows

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