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If there's one thing working in retail has taught me, it's that people can be much bigger jerks than I ever imagined. But maybe you understood that from our list of the worst client stories alone. I'd say it illustrates the absurd side of the industry pretty well!

But not every interaction by the counter is unbearable. Every once in a while, when you least expect it, someone comes up and restores your faith in humanity. Even though you swore to your friends that you've become a misanthrope. And there's one Twitter thread that proves it beautifully.

Created by Jenny from Washington, DC, it has people sharing feel-good memories about the times they went the extra mile for a customer just because they didn't treat them like garbage. Continue scrolling and check them out!

#1

Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

AnxiPurpleCloud Report

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    #3

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    zemthings Report

    Kathryn Baylis
    Community Member
    4 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Back in the day when I worked retail, if someone was really nice and I wanted to give them a discount like that, I’d do the old “are you SURE?” thing accompanied by a very knowing eyebrows raised look, trying to send them the message that the correct answer is “why yes, yes I am”, so I could give them a better deal. But if my manager wasn’t around and there was no line behind them, I’d say something like the OP did and give them the discount.

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    #4

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    GeeScoops Report

    NsG
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A feel good story disguising the fact that this woman shouldn't have been in a position to have to choose. Unless her food consisted of caviar and imported camembert.

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    #6

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    ErroneousLong Report

    WilvanderHeijden
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Imagine being a jerk and calling the police on someone who already is down on their luck.

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    #9

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    shhjustjayy Report

    Buttercup
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    You did something many would have hesitated to do.

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    #10

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    SaundraDee7 Report

    Xīngxīng Emmersyn
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    🎶Sir, I want to buy these knives for my mama, please It's Christmas Eve and these knives are just right for her🎶

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    #12

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    chelsiesparks Report

    WilvanderHeijden
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Something that will not happen if you think that it's your royal right to be rude to servers because "Customer Is King".

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    #13

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    JjongsLeftSock Report

    Lukas-not-Luca (he/him)
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    This makes me sad- you know they were risking their job to help... this should be the norm, not throwing away perfectly good food...

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    #14

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    skinniclo Report

    Never miss a story that brings joy to the world. Add us on Google

    #16

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    goin2thechateau Report

    Buttercup
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    One of the main reasons I want to become rich is to give it back to people who need it the most.

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    #17

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    Ljtnelson Report

    Jose Antonio
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Something that should be known and may be helpful to others. alot of places like walmart and such will give you some syringe's for free(without needles of course) if you just ask them politely.

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    #18

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    socialobject_ Report

    #20

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    starrynightokki Report

    WilvanderHeijden
    Community Member
    4 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Teachers having to buy school supplies out of their own pocket. In other news: College teams pay $500 million in dead money to coaches to not coach anymore.

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    #21

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    KeithRawks Report

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    #22

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    Agirlnamedandy Report

    Suzanne Gannon
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I'm not nice to people because it pays to be nice, but it *is* a lovely perk.

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    #23

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    lexifarq Report

    Mal
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    It's not guilt, love. It's empathy.

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    #24

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    cheshirecatcruz Report

    Janelle Collard
    Community Member
    Premium
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Thank you for making her day a whole lot better! :)

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    #25

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    cowliker3 Report

    Wesley Lucas
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Oh my god, I would marry this woman. I knit professionally and as a hobby so my yarn costs are through the roof! Those handmade sweaters, socks, scarves not only take a LOT of time to make by hand but often also cost way more than an equivalent item at the store because of the costs of quality yarn. Cheap acrylic stuff is usually anywhere from $2-7 per ball and the good stuff can cost anywhere from $9 to $300, depending on the fiber and size.

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    #26

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    emerszi Report

    Layne Rodgers
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Those pens are soooo expensive. I just got some the other day!

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    #27

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    _babytweety Report

    Stephaniep
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I went to dunkin once really craving some munchkins, ordered a dozen and the lady says "it's almost closing time can I give you 50 for the price of a dozen". That was a great day.

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    #28

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    _Kyiaaaaa Report

    Brittney Gordon
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I hope when she presented the total, she totally did the Vanna White hand gesture!

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    #29

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    yellzyah Report

    User# 6
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Nah, you should be nice to customer service workers because they're people doing their job.

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    #30

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    paigeybabybear Report

    Martha B. Higgins
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Jo Choto: Because the post is poorly put, I would presume. The sweater HAD belonged to an employee's great grandparents (who presumably are dead).

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    #31

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    Fatito78736597 Report

    #32

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    Ashleychen1317 Report

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    #34

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    SaundraDee7 Report

    WilvanderHeijden
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    We all know that the city wasn't concerned that homeless people might get sick. They just found a way to make their lives more miserable in the hope that they would move to another city.

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    #36

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    taronenthusiast Report

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    #38

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    bak_in_the_90s_ Report

    Suzanne Gannon
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    The grocery store I go to does this for me. All I've done to deserve it is wait patiently and be nice.

    #39

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    riffylow Report

    Fluffy Griffin
    Community Member
    4 years ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    I know this was "in the past" but in some states, if something is mispriced (ringing up for more then display price) then you are entitled to the difference plus 10x (up to $5). Though I think in order to take advantage of that, you need to actually complete the purchase. In Michigan this has been a rule for like.. 20 years.

    #40

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    RH1AN4 Report

    WilvanderHeijden
    Community Member
    4 years ago

    This comment is hidden. Click here to view.

    That's a very dangerous statement. HR might start an investigation, track her down and accuse her of stealing their profit.

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    #41

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    bi_swamp_thing Report

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    #42

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    bbybellecos Report

    April Miller
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    What is a mission project kit? I'm just curious, honestly!

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    #43

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    necronomicunt Report

    #44

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    TransJustine Report

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    #45

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    KGreco23 Report

    ChariotLee
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    May have been a mistake, as the sales are as confusing as crap to even the cashiers. But I do remember running register and memorizing the coupon code so I could quietly give it to the customers who didn't bring one. I also remember charging full-price for smaller sale items for the rudest customers.

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    #46

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    _winniebear_xo Report

    Memere
    Community Member
    4 years ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Can't do that too much anymore - wally world is doing away with cashiers, and they have cameras on the self-checkouts.

    #47

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    HEROMANishere Report

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    #49

    Employees-Pulled-Through-For-Customers-That-Didnt-Act-Like-Karens

    SparklyB Report

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