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30 Times Retail Employees Went The Extra Mile For Customers Who Didn’t Act Like Karens
If there's one thing working in retail has taught me, it's that people can be much bigger jerks than I ever imagined. But maybe you understood that from our list of the worst client stories alone. I'd say it illustrates the absurd side of the industry pretty well!
But not every interaction by the counter is unbearable. Every once in a while, when you least expect it, someone comes up and restores your faith in humanity. Even though you swore to your friends that you've become a misanthrope. And there's one Twitter thread that proves it beautifully.
Created by Jenny from Washington, DC, it has people sharing feel-good memories about the times they went the extra mile for a customer just because they didn't treat them like garbage. Continue scrolling and check them out!
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#3
Kathryn Baylis 4 years ago (edited)
Back in the day when I worked retail, if someone was really nice and I wanted to give them a discount like that, I’d do the old “are you SURE?” thing accompanied by a very knowing eyebrows raised look, trying to send them the message that the correct answer is “why yes, yes I am”, so I could give them a better deal. But if my manager wasn’t around and there was no line behind them, I’d say something like the OP did and give them the discount.
#6
WilvanderHeijden 4 years ago
Imagine being a jerk and calling the police on someone who already is down on their luck.
#10
Xīngxīng Emmersyn 4 years ago
🎶Sir, I want to buy these knives for my mama, please It's Christmas Eve and these knives are just right for her🎶
#12
WilvanderHeijden 4 years ago
Something that will not happen if you think that it's your royal right to be rude to servers because "Customer Is King".
#13
Lukas-not-Luca (he/him) 4 years ago
This makes me sad- you know they were risking their job to help... this should be the norm, not throwing away perfectly good food...
#17
Jose Antonio 4 years ago
Something that should be known and may be helpful to others. alot of places like walmart and such will give you some syringe's for free(without needles of course) if you just ask them politely.
#18
#20
WilvanderHeijden 4 years ago (edited)
Teachers having to buy school supplies out of their own pocket. In other news: College teams pay $500 million in dead money to coaches to not coach anymore.
#22
Suzanne Gannon 4 years ago
I'm not nice to people because it pays to be nice, but it *is* a lovely perk.
#24
#25
Wesley Lucas 4 years ago
Oh my god, I would marry this woman. I knit professionally and as a hobby so my yarn costs are through the roof! Those handmade sweaters, socks, scarves not only take a LOT of time to make by hand but often also cost way more than an equivalent item at the store because of the costs of quality yarn. Cheap acrylic stuff is usually anywhere from $2-7 per ball and the good stuff can cost anywhere from $9 to $300, depending on the fiber and size.
#26
#27
Stephaniep 4 years ago
I went to dunkin once really craving some munchkins, ordered a dozen and the lady says "it's almost closing time can I give you 50 for the price of a dozen". That was a great day.
#28
Brittney Gordon 4 years ago
I hope when she presented the total, she totally did the Vanna White hand gesture!
#30
Martha B. Higgins 4 years ago
Jo Choto: Because the post is poorly put, I would presume. The sweater HAD belonged to an employee's great grandparents (who presumably are dead).
#34
WilvanderHeijden 4 years ago
We all know that the city wasn't concerned that homeless people might get sick. They just found a way to make their lives more miserable in the hope that they would move to another city.
#38
Suzanne Gannon 4 years ago
The grocery store I go to does this for me. All I've done to deserve it is wait patiently and be nice.
#39
Fluffy Griffin 4 years ago (edited)
I know this was "in the past" but in some states, if something is mispriced (ringing up for more then display price) then you are entitled to the difference plus 10x (up to $5). Though I think in order to take advantage of that, you need to actually complete the purchase. In Michigan this has been a rule for like.. 20 years.
#40
#45
ChariotLee 4 years ago
May have been a mistake, as the sales are as confusing as crap to even the cashiers. But I do remember running register and memorizing the coupon code so I could quietly give it to the customers who didn't bring one. I also remember charging full-price for smaller sale items for the rudest customers.
#46
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What do you think ?
Robert T 4 years ago
I have a nice one. When I was working on my own in Denmark, I had to stay in Copenhagen city centre over the weekend. I had my dinner at one of the restaurants on the outside of Tivoli. It was getting quite late and they were a little slow at bringing my bill. I mentioned to the waitress that I had been thinking of going to Friday Rock, but that it was getting late and I was probably just going to go back to my hotel. She persuaded me to go and got me in for free by taking me through the kitchen. Ended up seeing a new artist for the first time and one of my Danish colleagues in the office managed to get me an copy of her English album (she was singing in Danish at the concert). Now a definite fan. :D
ZAPanda 4 years ago
We've occasionally got a homeless person in our grocery stores walking around, and they usually are choosing what they can afford or not, and typically try check out with 1-2 items. One day I just say to one of the guys, put in whatever you need. I took him to the cashier and rang him up and then rang up my stuff. It didn't come to much, about $40, but he really appreciated it. You can make a difference to someone.
I Do Matter 4 years ago
I was in a Dollar Tree once & this lady was there with her 2 small kids. They were behind me in the checkout line. She was buying 3 plastic boxes & I just happened to notice she was counting change to see if she had enough & her kids, being normal kids were asking for candy. She kept telling them as quietly as she could that she didn't have enough. After I checked out I had the cashier ring up her stuff & I paid for it, turned to her with a smile & quietly handed her the receipt, saying "now you do" She was shocked & the cashier was thanking me like crazy & I told her "everyone needs help at some point. Also no parent should be in the position of having to tell their small child (who doesn't understand & doesn't need to at that age) they don't have enough to get candy.". As I walked away I heard the mom asking the kids what they wanted. I'm 6ft 5in 315lbs guy & I teared up. That's just who I am though, I've bought people's groceries as a thank you for using their loyalty discount card.
Robert T 4 years ago
I have a nice one. When I was working on my own in Denmark, I had to stay in Copenhagen city centre over the weekend. I had my dinner at one of the restaurants on the outside of Tivoli. It was getting quite late and they were a little slow at bringing my bill. I mentioned to the waitress that I had been thinking of going to Friday Rock, but that it was getting late and I was probably just going to go back to my hotel. She persuaded me to go and got me in for free by taking me through the kitchen. Ended up seeing a new artist for the first time and one of my Danish colleagues in the office managed to get me an copy of her English album (she was singing in Danish at the concert). Now a definite fan. :D
ZAPanda 4 years ago
We've occasionally got a homeless person in our grocery stores walking around, and they usually are choosing what they can afford or not, and typically try check out with 1-2 items. One day I just say to one of the guys, put in whatever you need. I took him to the cashier and rang him up and then rang up my stuff. It didn't come to much, about $40, but he really appreciated it. You can make a difference to someone.
I Do Matter 4 years ago
I was in a Dollar Tree once & this lady was there with her 2 small kids. They were behind me in the checkout line. She was buying 3 plastic boxes & I just happened to notice she was counting change to see if she had enough & her kids, being normal kids were asking for candy. She kept telling them as quietly as she could that she didn't have enough. After I checked out I had the cashier ring up her stuff & I paid for it, turned to her with a smile & quietly handed her the receipt, saying "now you do" She was shocked & the cashier was thanking me like crazy & I told her "everyone needs help at some point. Also no parent should be in the position of having to tell their small child (who doesn't understand & doesn't need to at that age) they don't have enough to get candy.". As I walked away I heard the mom asking the kids what they wanted. I'm 6ft 5in 315lbs guy & I teared up. That's just who I am though, I've bought people's groceries as a thank you for using their loyalty discount card.
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