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Whenever there's money on the internet, there are people who want to steal it. And sadly, Shireen Heidari, MD, has just experienced it firsthand.

One day, the doctor at the Stanford Department of Medicine in California saw her home listed as a rental on Airbnb by some random person. Without her knowledge.

Image credits: ShireenNHeidari

When Heidari contacted the scammer, they even had the nerve to ask if she wanted to rent out the place she owns and lives in. But reporting the issue didn't help at first either — Airbnb proved that its customer service isn't up to par.

Looking for moral support, Heidari described the whole ordeal on Twitter, and apparently, stuff like this happens all the time as many people replied with similar stories of their own.

#1

Airbnb-Horror-Stories

e_elenaaaa Report

Honey Slime
Community Member
4 years ago

Lawsuit

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    #2

    Airbnb-Horror-Stories

    michaela_allen Report

    jjdubs W
    Community Member
    4 years ago

    Damn!

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    #3

    Airbnb-Horror-Stories

    darafieldsTX Report

    Katherine Boag
    Community Member
    4 years ago

    Yeah nah. If you're only renting to friends and family you can do what you like, but if you're advertising to the public and renting to the public you have to abide by the relevant laws including anti-discrimination ones.

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    #4

    Airbnb-Horror-Stories

    DevidyalG Report

    Kathy Wilbourne
    Community Member
    4 years ago

    I stay at Airbnb's often, and one thing I always do is message the owner in advance. If no response or one that feels off, I look elsewhere.

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    #5

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    feerifer Report

    Ellen Ranks
    Community Member
    4 years ago

    Costumer support, that would be nice :-D

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    #6

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    Cold Contagious
    Community Member
    4 years ago

    I would have been a little surprised but relieved, because that would've been a crunchy situation to walk into.

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    #7

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    jasrussell Report

    karen snyder
    Community Member
    4 years ago

    Some one is using pictures of your property to scam Rental Application and Background Check fees. In San Francisco, they usually ask for, between $30 and $100 and desperate people looking for rentals keep the scammers in business. ALWAYS ask to see the property before paying an application fee.

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    #8

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    tboynew Report

    Celesta
    Community Member
    4 years ago

    Probably the only time you would WANT to get stung by a bee, so you could sue for negligence.

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    #9

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    manup_us Report

    deathrose
    Community Member
    4 years ago

    They bought the house before their apartment lease was up. To not have to come out of pocket for both rent and mortgage they rented out their new house. The people renting the house were there for over a month which gave them squatter's rights and stopped paying. Without the income from renting the house they couldn't afford paying rent and mortgage and ended in foreclosure.

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    #10

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    JnikolicNikolic Report

    Nyx
    Community Member
    4 years ago

    You rent through Airbnb for 11k? HOW THE HELL?

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    #11

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    blevidorfman Report

    LJ Robinson
    Community Member
    4 years ago

    I went thru every background check imaginable to get into my apt., paying all fees, security, etc etc to move into that building. They turned some of the apts into ABB rentals after a few years. Within 2 years our clean, civil, quiet, secure building was a mess. The exercise facilities, the meeting/computer area had to be closed due to repeated theft. The trash rooms were filled with vomit, broken glass, used condoms and smelled rank when walking past them. It felt strange that I had to undergo such an extreme background check, when ABB was renting to anyone with a credit card.

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    #12

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    brigett66463036 Report

    CATMONSTER2018
    Community Member
    4 years ago

    Hikacked the pictures and we're trying to rent it? Maybe its just MY bad grammer, but what the heck does that mean.

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    #13

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    ShireenNHeidari Report

    WilvanderHeijden
    Community Member
    4 years ago

    AirBnB is notorious for starting lawsuits against municipalities if they start collecting tourist tax or something similar. They really think, like most American businesses, that they can use the same legal tactics in other countries to bend laws in ways that suits them best.

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    #14

    Airbnb-Horror-Stories

    MsMillanTeaches Report

    Melody Machala
    Community Member
    4 years ago

    Have a 🌷for spring no hate comments down there

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    #15

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    lizzy863 Report

    WilvanderHeijden
    Community Member
    4 years ago (edited)

    Why would AirBnB check if you are scammed? They still get their commission from the scammer and hide behind a wall of silence. It's not in their interest if they proactively check if people are scammers. It costs time, someone has to be paid to do it and in the end they miss out on their percentage of the profits that the scammers make.

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    #16

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    doctorjackpine Report

    Djennie
    Community Member
    4 years ago

    That’s just a generic clone scam, I get several emails a day alleging to be from genuine providers I use and ones I’ve never used. They work because a large number of people have accounts and saying they’ll be restricted or some other issue in an email with the right logos gets many to unthinkingly click and then “confirm” all their ID and credit card details.

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    #17

    Airbnb-Horror-Stories

    DJtruthteller16 Report

    Grady'sRaider
    Community Member
    4 years ago

    From experience, these scoundrels represent themselves as professionals, rich, or important people who are caught up in events where they can't meet you and want the money up front. They will up the timetable if they come to know you are desperate.

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    #18

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    Billy_Fran Report

    Steve Fischer
    Community Member
    4 years ago

    Guess who got their full commission?

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    #19

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    mbtswilson Report

    Ally MacMann
    Community Member
    4 years ago

    This is unfortunately a very common scam that isn't limited to Airbnb or the US and nearly happened to me. Never ever pay a cent before (in the very least) seeing the property and if possible having the keys in your hands.

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    #20

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    ExC__Gale Report

    Leslie
    Community Member
    4 years ago (edited)

    Why did it take me so long to figure out that GAS meant “give a s**t?”

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    #21

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    scboston888 Report

    Raoul
    Community Member
    4 years ago

    I hate those useless ants! They could at least do the dishes!

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    #22

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    _SilverScimitar Report

    WilvanderHeijden
    Community Member
    4 years ago

    Defeat the enemy with their own weapons and report them for illegally renting out their loft and every code violation you can think of. The couple will lose the battle if all neighbors collaborate to have them evicted.

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    #23

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    SPuro88 Report

    #24

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    DonnaHMoeller Report

    Seadog
    Community Member
    4 years ago

    ABNB needs to be fined a large amount for false listings beginning with the day it's listed. You can bet they'll begin verifying all listings real quick when they have to start paying out millions in fines and penalties on a daily basis. Personally, I think they should be put out of business and legislation passed governing any future attempts at creating a replacement.

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    #25

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    chloemphoto Report

    Wendy Hurst
    Community Member
    4 years ago

    This comment is hidden. Click here to view.

    Ive never had anything but great experiences with AirBnB. Scratch that… I had one bad experience with a HOST and the place… and had to leave (lace was filthy and not as advertised) and I had excellent customer service with follow up and everything. I insisted… INSISTED n a full refund, and I got it. I’m staying at an Airbnb right now. AirBnB s the best… I travel a lot and nowhere else can I get a great place to stay with kitchen etc… for anywhere from $50 to $80 a night. I wont stay in hotels anymore. It has taken practice for me to learn exactly what to look for that works for me, but now it’s a breeze and I have had amazing stays all over the country….

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    #26

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    #27

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    Grady'sRaider
    Community Member
    4 years ago

    If your lease has a sublet clause, you have recourse.

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    #28

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    peachyoneGCD Report

    Kuchi Kopi
    Community Member
    4 years ago

    I really wish people were better writers... I don't understand which party you were in this. There are many missing pieces of info too. I know Twitter caps the # of characters but surely there is a better way to write this. In half of these posts, people don't write clearly enough and it leaves the reader with questions! For example, I hate when people say "I was renting my apartment" when they really mean they were renting OUT their apartment to someone else. So much confusion!

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    #29

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    michelefron Report

    Kay blue
    Community Member
    4 years ago

    This happened quite a lot even before Airbnb started. There were numerous reports of British holidaymakers booking a villa on the continent - usually Spain or Greece and when they turned up the property didn't even exist. They either had to change their flights to get home or pay for hotels. The Internet makes it so easy to scam people.

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    #30

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    nkostelic Report

    Shelby Jackson
    Community Member
    4 years ago

    Um. Why do they have their door unlocked in the middle of the night? And if this happened more than once, why would you continuously keep your door unlocked in the middle of the night?

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    #31

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    ange2289 Report

    Panda
    Community Member
    4 years ago

    You are probably lucky you can't rent anymore judging from all those horror stories.

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    #32

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    tropichef Report

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    #33

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    notbeforenoon Report

    Megan Curl
    Community Member
    4 years ago

    Report it to section 8. This is stealing.

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    #34

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    Me Oh My
    Community Member
    4 years ago

    the lies about the cat are the worst part! >:[

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    #35

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    #36

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    Brenda
    Community Member
    4 years ago

    People need to get together and have a class action suit against them!

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    #37

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    LowriSmith88 Report

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