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Customer Gets Shamed By Salon Employee Over Box Dye, Decides A One-Star Review Is The Best Revenge
Young woman in red shirt at counter showing frustration, representing rude salon employee refusing to sell box dye.
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Customer Gets Shamed By Salon Employee Over Box Dye, Decides A One-Star Review Is The Best Revenge

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My closest personal encounter with hair box dye began in college – and literally ended right there – when an attempt at a stylish balayage ended with something like “Steve’s lava chicken” on my head years before Minecraft was actually invented and launched. Well, at the same time, I tested how well a shaved head suits me too…

However, many people still use box dye – and quite successfully. For example, the author of our story today has balayaged her brother’s hair many times – and he quite liked it. But an unexpected encounter with a professional in this field ended in an unpleasant story for the siblings.

More info: Reddit

RELATED:

    Millions of people worldwide use box dye for their hair regularly, and most of them feel just okay, but sometimes it has unexpected consequences

    Woman applying box dye at home with foil and brush after rude salon employee refused to sell product to brother

    Image credits: Freepik / Freepik (not the actual photo)

    The author of the post was 21 years old when this story happened – she once went to a salon to buy box dye for her brother’s hair

    Text post discussing a woman’s experience with a rude salon employee refusing to sell boxed hair dye.

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    Text explaining stylist advice and fear mongering around using box dye on your own hair causing catastrophes.

    Text excerpt about using box bleach for brother’s hair with balayage highlights for summer look.

    Text describing hair color changes after using a basic box toner, explaining natural and treated shades of brown and blonde.

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    Customer and rude salon employee in a tense interaction over selling box dye at a beauty store.

    Image credits: anon

    Salon employee cutting man’s hair outdoors, illustrating rude box dye sale incident involving woman’s brother.

    Image credits: freepic.diller / Freepik (not the actual photo)

    The author used to give him some balayage to make the hair ends look a bit sun-bleached

    Text excerpt from a conversation where a rude salon employee refuses to sell box dye and interrupts a customer’s question.

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    Rude salon employee refuses to sell box dye and calls out woman’s brother for using it in hair.

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    Text excerpt showing rude salon employee refusing to sell box dye and reacting negatively to its mention.

    Excerpt from a conversation showing a rude salon employee refusing to sell box dye and criticizing its use.

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    Text excerpt discussing concerns about applying more bleach on hair already box bleached twice.

    Image credits: anon

    Woman selecting box dye from salon shelves filled with colorful hair dye boxes and beauty products on display

    Image credits: cottonbro studio / Pexels (not the actual photo)

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    The employee at the salon, however, was quite arrogant and started cursing out the author and her bro for “ruining the hair with the box dye” right off the bat

    Text showing a woman’s brother refusing to buy box dye from a rude salon employee who criticizes their hair product choice.

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    Customer upset as rude salon employee refuses to sell box dye and calls out customers for using it.

    Text excerpt discussing opinions about a rude salon employee refusing to sell box dye and related DIY hair concerns.

    Text on a white background about a salon employee refusing to sell box dye and being condescending.

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    Text stating ETA that this was a Sally's Beauty store, not a salon, clarifying the context of the rude salon employee story.

    Image credits: anon

    The siblings simply left, and the author ended up leaving bad reviews both for the salon and for the employee

    So, the Original Poster (OP) was 21 years old at the time of the events described, and her brother is four years older. The brother has brown hair, and the sis has given him some light balayage several times, creating the effect of slightly sun-bleached ends. The author, by her own admission, used a regular box dye from Walmart – and everything was fine.

    One day, while planning to tone the ends of the guy’s hair to prevent it from looking too brassy, ​​both siblings left the house, and our heroine had the idea to go to a specialized beauty store and buy the box dye there. Apparently, this idea turned out to be a dramatic mistake…

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    Literally from the first word, the employee arrogantly asked if the author had used any box dye, and after receiving an affirmative answer, she pounced on the siblings with reproaches and complaints that such products only ruin hair. This woman was on the verge of hysteria, and the original poster, seeing that her ranting wouldn’t stop, simply left, taking her bro with her.

    Returning home (they bought the box dye at Walmart, as usual), our heroine was so angry that she left bad reviews for both the store and the rude employee personally. Some of her friends, however, said she acted wrong and that her revelations could very well cost that lady her job. So, the OP decided to seek advice from people online.

    Salon employee in red shirt refusing to sell box dye, showing frustration while working at the counter.

    Image credits: splitov27 / Freepik (not the actual photo)

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    Well, experts do believe that regular use of box dye can be harmful to both a person’s hair and overall health. For example, this dedicated article on the Hair Brush salon website notes that box dye, by chemically reacting with pigments already applied to the hair, can cause completely unexpected color changes.

    Furthermore, all hair dyes are classified by their effects into three groups: temporary, semi-permanent, and permanent, and the latter two penetrate directly into the hair structure. This can cause allergic reactions in some people.

    “These are harsh chemicals that can be extremely damaging to the hair as well as cause reactions to sensitive skin and allergies,” Laura K. Collins, the beauty expert, writes on her website. Moreover, there are also clinical studies confirming that people who regularly use box dye may have a slightly increased risk of certain types of cancer, Cancer.org claims.

    However, most people in the comments sided with the author of this story – and here’s why. After all, even if the salon employee was 100% right, that in no way gives her the right to be rude to customers. “Her job is to sell the products in the store and explain what they are,” one of the responders reasonably added. So what’s your opinion on this particular case?

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    Most commenters just agreed with the author, saying that the salon employee was being rude and had no right to behave that way

    Screenshot of an online comment calling out a rude salon employee refusing to sell box dye to a woman’s brother.

    Screenshot of an online comment discussing a rude salon employee refusing to sell box dye to a woman’s brother.

    Screenshot of a Reddit comment criticizing a rude salon employee for refusing to sell box dye to a woman’s brother.

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    Reddit comment criticizing rude salon employee who refused to sell box dye and called out customers unprofessionally.

    Text excerpt discussing a rude salon employee refusing to sell box dye and criticizing the customer's use of it.

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    Screenshot of a Reddit comment stating NTA and suggesting the rude salon employee's job should be at risk.

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    Screenshot of a comment about a rude salon employee refusing to sell box dye and insulting a customer’s brother.

    Comment on Reddit discussing rude salon employee refusing to sell box dye and confronting customers about usage.

    Screenshot of a forum comment discussing a rude salon employee refusing to sell box dye and criticizing its use.

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    Screenshot of a Reddit comment criticizing a rude salon employee who refuses to sell box dye and calls out customers.

    Comment from a forum discussing a rude salon employee refusing to sell box dye and criticizing customers for using it.

    Screenshot of a Reddit comment discussing a rude salon employee refusing to sell box dye and criticizing customers.

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    Comment criticizing rude salon employee for refusing to sell box dye and being unprofessional in service.

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    Screenshot of an online comment about a rude salon employee refusing to sell box dye to a customer’s brother.

    Screenshot of a Reddit comment discussing a rude salon employee refusing to sell box dye and calling out customers.

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    Commenter ACE_writergirl explaining how rude salon employee risks job by refusing box dye sale and confronting customer’s brother online.

    Screenshot of a Reddit comment discussing a rude salon employee refusing to sell box dye and criticizing its use.

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    Oleg Tarasenko

    Oleg Tarasenko

    Writer, BoredPanda staff

    Read more »

    After many years of working as sports journalist and trivia game author and host in Ukraine I joined Bored Panda as a content creator. I do love writing stories and I sincerely believe - there's no dull plots at all. Like a great Italian composer Joaquino Rossini once told: "Give me a police protocol - and I'll make an opera out of it!"

    Read less »
    Oleg Tarasenko

    Oleg Tarasenko

    Writer, BoredPanda staff

    After many years of working as sports journalist and trivia game author and host in Ukraine I joined Bored Panda as a content creator. I do love writing stories and I sincerely believe - there's no dull plots at all. Like a great Italian composer Joaquino Rossini once told: "Give me a police protocol - and I'll make an opera out of it!"

    What do you think ?
    FreeTheUnicorn
    Community Member
    1 month ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    She works in customer service and was rude to customers with no provocation, she's the one putting her job at risk.

    Ms.GB
    Community Member
    1 month ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Plus she lost a sale. I'm pretty sure that's the opposite of what her boss wants her to do.

    Load More Replies...
    Janelle Collard
    Community Member
    Premium
    1 month ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Bad customer service needs to be called out every time.

    Kit Black
    Community Member
    1 month ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I am sick and tired of hearing people complain that you should never leave a bad review. What on earth do you think those reviews are for? So the staff has great self esteem??? Leaving a false review is completely messed up. Leaving an accurate review is the responsibility of anyone leaving a review.

    Load More Comments
    FreeTheUnicorn
    Community Member
    1 month ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    She works in customer service and was rude to customers with no provocation, she's the one putting her job at risk.

    Ms.GB
    Community Member
    1 month ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    Plus she lost a sale. I'm pretty sure that's the opposite of what her boss wants her to do.

    Load More Replies...
    Janelle Collard
    Community Member
    Premium
    1 month ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    Bad customer service needs to be called out every time.

    Kit Black
    Community Member
    1 month ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I am sick and tired of hearing people complain that you should never leave a bad review. What on earth do you think those reviews are for? So the staff has great self esteem??? Leaving a false review is completely messed up. Leaving an accurate review is the responsibility of anyone leaving a review.

    Load More Comments
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