Working in customer service has its ups and downs. Said no one ever. These jobs test the very limits of how much customer complaints can a person take with a smile on their face, and what better way to get through it than turn to reddit and relate to the people that are tortured the same way.
Sure, there are many kinds of customers - from the A-listers of the category who seem to be very understanding of your position, to those rude people who disregard you as a human being at all. And meeting hundreds of people a day and hearing all the silly questions sure makes for great stories, even if not all of them are pleasant.
Laughing from their misery, retail employees are sharing the dumbest thing they've heard a customer say, and you couldn't make these things up. From trying to get a better deal to asking for instructions and funny conversations or just plain stupid questions, Bored Panda has collected the most random things that came out from customers' mouths. Scroll down to read them and upvote your favorites and don't forget that behind good customer service, there's always a tortured soul.
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I work at walmart stocking shelves in the grocery department. During one busy day a woman came up to me with a crying kid, probably about 5 years old, and said (exact quote) "my kid is pissing me off, watch him for me while I go get some things." I told her that it wasn't my job to watch her kid and that I had to go in back and do things and he couldn't come with me anyway, so then she told me she was going to walk away and leave her kid there and if anything happened to him it would be my fault. So I told her if she did that I was going to take her kid to customer service and tell them he was lost and have them page her until she came back. She started to walk away anyway so I took her kids hand and started to bring him to customer service and then all of a sudden she yelled "WHERE ARE YOU GOING WITH MY SON" and I froze, but fortunately a bunch of customers had overheard the whole conversation and explained what had happened to my manager who kicked her out of the store.
Sounds like she was looking for an excise to sue Walmart for trying to kidnap her child. Glad she didn't get away with it, pretty dumb.
I feel so bad for that kid, having a mother like that. ALWAYS show retail employees some respect! They are overworked, wayyyyyyyy underpaid, and have to deal with c**p like this every day! Show some respect people! Even just a sincere thanks will make an employees day!
"My laptop won't turn on!" "Did you plug it in and charge the battery?" "NO! This is a laptop! It doesn't need to be plugged in!" "Ma'am, the battery still needs to be charg..." "LISTEN! This is a laptop!"
Just yesterday I had to teach a company executive how to create new file folders and how to rename them. I was in disbelief the entire time on the call but kept it professional. When it was over the user filled out the ticket survey comments saying that I was an excellent rep with a good sense of humor but then checked the Very Dissatisfied box on the form.
OK mam we have determined it's a "laptop" now what part of "you need to plug it in to charge the battery" are you not getting?
I worked at a retail nursery some time back. Lady came in to tell me her palm was looking very poorly and she had only had it a couple of weeks. So I asked the basic question, "How often do you water it ?" She replied, " Water it ? It's a palm ! Why would I water it ?" I told her to try it a couple times a week and call me back if it didn't improve. Never heard from her again.
Love the post but they need to label who is the associate and who is the customer
I used to work as a photographer in a studio next to an opticians office. I once managed to have a long conversation with a older man looking for glasses, without either of us realizing he was in the wrong place. Him: "Hi, I'm Mr McFakenamington, here for my appointment" Me: "Huh, that's odd... I don't see you on our schedule. I have time for a walk-in though, just fill in this paperwork" We have a little chat about possible clerical errors that could lead to a missing appointment as he's filling in his paper. I chalk it up to human error and tell him we can get started in a few minutes anyway. Him (after a brief silence): "So about how long to these appointments take?" Me: "Well, generally it takes 1 to 2 hours for the whole process. Really depends on the person" Him: "Wow, thats a long time..." Me: "Well, if it's just you it shouldn't take so long. The long appointments tend to be families with children. The most time consuming thing is picking out the ones you like." Him: "And after I've chosen, do you make them here? When can I pick them up?" Me: "We send out your order to our lab and it comes back here in a week or two" Him (looking around): "Do you have frames I can look at?" Me: "Not really. We've got some pre-framed products but generally customers buy their own frames from somewhere else" Him: "That's ridiculous! How could you not sell frames here?!" Me: "Well... there are some in (adjacent department store) if you don't have any around the house. Frames are really not so hard to come by. I mean, you can even get them at (nearby pharmacy)" Him: "But you'd at least set up the frames for me, right?" Me: "Sorry, no.. but for most frames it's pretty straightforward. Usually it's just a couple simple latches in the back? I can't imagine I'd be better at it than you, or anyone else for that matter." Him: "I don't even get to try anything on today? How will I know how it looks? How do you get the size right for the frames if I don't have them?" Me: "I'm sorry sir, I really don't follow" Him (practically yelling): "So you just want me to buy glasses i've never seen for frames I don't have, and I have to frame them myself?!!!" At this point it dawns on me. I explain that I'm a photographer, point to the photos hanging up around the studio. I tell him that optical is next door. He looks sheepish, and I walk out with him to make sure he gets to the right place. This entire conversation occurred while I was under a sign that said "Portrait Studio", in a room filled with photos of families. I guess the poor guy really needed those glasses.
McFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamingtonMcFakenamington
Load More Replies...In high school I worked at a local hardware store. We also refilled propane tanks for gas grills. After a summer or two of doing ten or more tanks a day you get good at guestimating how full a tank is just by picking it up. one particularly hot day a customer comes in and sets his tank down next to me and asks for a fill up. I pick up the tank and inform him that the tank is full and does not need a fill up. He looks pretty agitated already with this short exchange and says that he checked that it was empty and would I just fill it up. To this, I inquired how he checked. There are several ways to check, one being by the weight of the tank, another is the thermal strip on the side (which his tank did not have) the other is to pour hot water down the side and feel where it gets cold. His reply assured me that this was one blithering idiot lucky to be alive. He said he checked it by holding his cigarette lighter in front of the valve and opening it. To this I replied: " You ought to write to your congressman and representative because they saved your life today. This tank has an OPD safety valve on it that prevents the gas from coming out without anything attached." He walked out without another word and with a very red face.
He'd be holy smoked if there wasn't a safety valve.
Load More Replies...Would probably be an honorable mention since he didn't die.
Load More Replies...I think that safety valve may have done us a disservice in this case.
This reminds me of when I was very young & moved into a tiny house that had a propane tank hooked up to a radiator for heat. I didn't know how to work it but I knew it was dangerous. (I know more now.) Anywho I bought an electric small space heater instead. I wasn't very warm, but I wasn't risking death either. I was young & dumb, but not silly enough to mess with something I knew nothing about! Hubris sure is a killer.
The ice dispenser broke at the fast food joint I used to work at. As a temporary fix while we waited for the repair guy to come take a look at it, we set out a giant serving bowl full of ice with tongs, so people could still ice their drinks. About 10 minutes after putting out the ice bowl, a customer comes up to me to complain that the machine isn't dispensing ice.
I tell him, "We know. A repair guy was called, but he's not here yet. In the meantime, there's a bowl next to the soda fountain, so you can still get ice."
The guy immediately gets an attitude about it. "How do I know that ice hasn't been sitting out there all day?"
I stare at him for a good few seconds before saying, "Because it's still solid."
"..."
"If left out at room temperature 'old ice' would just be water."
"I want to speak with your manager.
To all the grammar cops out there, I deliver a message: don't grammar-cop people aggressively. Most people don't mind if you say, "Sorry, but *it's*," or something apologetic and nice, and you can still correct their grammar (I do this myself). The other option is to just not correct people's grammar or spelling on a casual social media site. BTW, if something here is wrong, please tell me, because I checked it.
Load More Replies..."I want to speak to your manager", ah yes, speak to the manager as if he's going to take your side automatically and fire his employee over a stupid complaint.
I worked as a lifeguard at a public pool last summer. We had a strict ‘No water-wings” policy. Those little f**kers are death traps. So this woman is putting water wings on her kid next to the pool, and I politely inform her that we do not allow water wings, and have life vests available for free literally 5 feet from where she’s standing. She becomes so infuriated that I would “dare to dictate how she treats her child” and tons of other shit. So I call my supervisor over, and as he arrives and is speaking to her, the kid jumps in the pool. Water wings slip up his arms, and he’s suspended underwater. Jump in and pull him out. Woman is furious that I would “have the nerve to touch her child. How dare I?!”
yeah, she couldn't dispose of him at walmart. what else was she supposed to do?
Load More Replies...I would drown her. But that is frownd apon and I don't need the kid becoming a cheap batman. Call child servises and ask others to be witnesses.
Why do women like that get children?...They do something utterly stupid that WILL hurt the kid and then they expect people NOT to help the kid when this stupid thing hits back at it?
People like that shouldn’t be allowed to live
Load More Replies...Though the woman didn't say this... thank you for saving his life.
Nothing's wrong with water wings unless you remember you never leave a non-swimmer kid alone in the pool, not even for a second. My daughter loves hers and loves floating in water with them on. I'm always by her side.
Water wings are goddamned death traps! Without anyway to tighten them, they can slip up and down so damn easily! Please, if you're gonna give your kid water wings, put a life jacket on them! It's not that hard!
I used to work in a call centre. When a customer called to place an order from the catalog we would have to offer them cross sells that appeared on our screen. Say for example someone ordered a stapler, we would offer them staples to go with it. This took place back when computer inkjet printers were fairly new. They didn’t have wireless network capabilities nor did they have SD card readers built in. It was also before tablets came out. A woman called to place an order and the conversation went like this Her: Hi. I’d like to order item #XXXXXXXX Me: ok. That would be an HP printer (offering cross sell) would you also like to add the printer cable as it’s not included. Her: Why would I need a cable? Me: to connect to your computer Her: oh honey, I don’t have a computer I just want to print some stuff Me: umm. You need a computer in order to print stuff Her: no. My son knows a lot about computers and you are wrong. After spending 5 minutes explaining how she can’t print without a computer she continued to place the order and the call ended. I wrote careful notes in the log and explained it all. I wrote down the order number as I knew she’d call back to return it. Sure enough about 3 weeks later I checked and she had called to return it. In the notes the person who handled the return said that the person she ordered it from said nothing about needing a computer to work the printer. I didn’t get in trouble cause my notes had been in the system saving my ass.
ALWAYS take detailed notes, they may save you a*s one day. But I thought all those calls we're monitored and recorded, anyway? I always knew that was a lie haha
As the text states - this is back when inktjet printers were new.. Its safe to say recorded calls were not a thing yet ;)
Load More Replies...soooooooooooooooooooooo….. 1-she called in ordering the computer 2- she tried to prove u wrong 3-she failed 4-she tried to get u fired 5-she failed 6-she realized she was a d-bag
Mam do you plan on taking your printer and sticking it into the wall and then print?
omg people are so dumb. i would have just told her to think what she wants.
Customer: Can I get a Big Mac, a poutine, and a large coffee double double. Me: Alright, so I will make that a meal for you so it’s cheaper. Customer: I don’t want a meal. I want a BIG MAC, A POUTINE, AND A LARGE DOUBLE DOUBLE. THAT’S IT. NO MEAL. Me: Ma’am.. those three items together are a meal. I can charge you separately for more money if you want but a meal is cheaper. Customer: huffs I said no meal. Let me pay. proceeds to pay $3-$4 extra just because she doesn’t want a meal I don’t understand customers sometimes.
i did this once, when i was a little bit tipsy, when they pointed out I could save money i got so excited and thanked them for cheating the system for me...
I DON’T WANT A MEAL....... EVEN THOUGH I’M TOO STUPID TO KNOW WHAT A MEAL IS
It's a Canadian "thing"... Just fries with melted cheese on top !!
Load More Replies...It's more important for some people to NOT admit they are wrong than to spend more money.
When I used to waitress I once had a customer complain I put too much ice in her glass of water because it would water down the flavor...I didn't even know how to respond to that.
"Just sprinkle some salt and pepper or pour down some mustard and ketchup in there so the water doesn't become less tasty."
if its bottled water with tap water ice, i completely get this. it melts and it tastes horrid. but also gtf over it no need to complain lol
I worked as a cahier at a restaurant. A customer showed me her ticket (handwritten) and complained "I don't know what this is, but I didn't order it and I'm not paying for it." I informed her that it said H2O, BC she only had water, and the waitress still had to note it on the ticket.
H2O? That horrible material called dihydrogen monoxide? :O :O :O
Load More Replies...This customer needs holy water to be sprinkled upon him so the demons of stupidity leave her body.
Can sort of see Customers POV: If it was some posh spring water you might not want bleachy tap water ice in it. If it's tap water though....
Maybe it was in the US and the water was tap water? If we talk about mineral water, so what you usually get in Europe - it does have a slight flavour, adding ice cubes made of tap water can change it.
I dont really know how to respond to this either..Except with W...T...F?
Oh yeah, if you want to experience some of the cream-of-the-crop crazies, wait tables. :)
"Your total comes to $32.23" "I only have $20." "...." "Can I still have it?" "....no."
And it's a charging cable, we cut off part of it for you.
Load More Replies...What should I do if I'm buying some stuff at the store, and after everything's been scanned, I find I'm a dollar short?
Happens so many times with vintage merchants. Not only do they low ball, but they don't have enough money to cover the low-balled price.
Worked at EB Games when I was 18, in a city in Canada known for its red necks. A man in his 40s came in and spent at least 3 hours browsing every single title on the wall. He refused my help several times and eventually came up to the counter with 5 brand new games on almost every system we carried. After ringing in his selection of Cabela’s hunting, Nascar racing and UFC fighting he paid and left. Several hours later the man returns! He throws open the front door (it was a stand alone store) and yells “What kind of sh*t show are you running here?!” He is red in the face and stomps towards me and throws his bag of games onto the counter. “NONE OF THESE WORK. THIS IS A SH*T STORE. WHAT KIND OF BUSINESS… (man rants and yells at me for a minute or so before he decides to take a breath).” I asked him, “you tried the games in your Xbox, PC and Playstation and NONE of them worked?” His reply “I just got that new player from Wal-Mart THIS AFTERNOON and NONE OF THESE GAMES WORK!!” Of course, he doesn’t know the name of ‘the disc player’ that he bought was. After several painful minutes and him showing me the Wal-Mart receipt out of his pocket… …he bought a DVD player.
"I don't care..... If you're selling game CDs, they must work on DVD players too. Like that other woman could open a laptop from its hinge side and like the other woman charged her internet the other day. We're customers, we don't know anything and expect everything to work as we want."
somewhere out there, there is a person who really thinks this way...*shudders*
Load More Replies...Someone needs to explain to me how people nowadays can't understand technology. Even my grandma can properly use technology and she's 73. Please
Some people are that age and want to learn however trust me there are a bunch who refuse my dad is 66 and still has a flip phone I had to set up and I have to go fix his tv when he hits the wrong button and change his truck clock when time changes my husbands dad was the same before he passed, however my 89 year old great aunt Is on social media more than i am but at the same time my mom texts and stuff yet calls me every couple months and asks me to fix her pone over the phone and my husband and kids hand me everything If it’s electronic I have to set it up or fix if it breaks its just some people’s decision to not be brought up to date on technology however they say above this was in 98 I was 18 and we did not own a DVD player I had a pager but no cell phone and not one of the game systems he listed had even come out the Nintendo 64 had just come out and sega genisis was out as well as Super Nintendo , virtual boy, original game boy, and Atari of course but PlayStation nor Xbox was
Load More Replies...This is kind of sad though. He really wanted to give this stuff a go (or did he think this was a movie rental shop) and would have been pretty disappointed after spending so much time making his choices. He was all keen for something new in his life and just got a big 'nope'.
I once had a customer bring back a laptop she bought the day before claiming it was broken. She said it wouldn’t open, I asked her if it was windows not loading up or a program not opening, she said the laptop itself wouldn’t physically open. I took it out of the box, opened it up and just looked at her. Her mouth fell open, she looked at me and said “Oh, it opens that side! Me and my sister tried for an hour to open it up last night and couldn’t” She had been trying to open it from the hinge side…
Well, momentary confusion might be understandable, since many manufacturers print their logo upside-down on the top, from the users perspective. But an hour? The bad part of me would want to say: "This computer needs a password to open it...Let me look it up....Ok, for this computer you say: 'Corndog' ", and I would lift up the screen.
Did it ever occur to them to turn it over or are people’s commen sense dissappearing like car keys
"How many slices are in a large pizza?" "Eight." "What about a medium?" "Eight." "Okay, wiseguy, how many slices in a small?" "Eight." "How can a large and a small have the same number of slices?" "Because we cut them all the same number of times." "Bullshit, that doesn't make sense. Let me talk to your manager!" I called the manager over and he has the exact same conversation with the customer. This has happened several times. How is it so hard to understand?
Yeah, I don't cut small pizza at all, I roll it as cigar.
Load More Replies...This is like the girl who doesn't want the 10 slice pizza, just the 8 slice because she can't eat all 10 slices... of the same size pizza.
I remember that video too. It was staged though lol, just a skit. The female actor is definitely smarter than that.
Load More Replies...I don't even cut a small pizza. I just pick up the whole thing and eat it.
When I was in college, three of us ordered a pizza for delivery. I asked them to cut it into six pieces instead of eight. (Divisible by three.) They asked why and I explained that we weren't hungry enough for eight pieces. They got a good laugh and wrote a note on the inside of the box "enjoy you're six pieces!".
god why do they always want to see a manager like you don't know what you're doing i f*****g hate working in customer services, dumb asses
I think a better explaination probably would’ve been that even though they all have 8 slices you cut the larger ones bigger than the smaller ones.
Don't try to explain latitude or longitude to him either. His head will explode.
I don’t think ppl on this one even understand the way slice numbers don’t matter. Yoiks.
Load More Replies...I have been a waiter for years but by far the stupidest thing I've ever had happen to me at work happened when I was just starting out. I was waiting on a family of four and they all ordered Ice waters. I brought them their drinks and then a few minutes later the mom waves me over. She says " The out side of my glass is wet" I stare at it and see the beads of condensation on the outside of the glass. " Yeah it's called condensation, its what happens when you have Ice water in a room temperature glass" she stares at me like I'm a f**king alien, and then I realize that this was my future as a waiter, dealing with f**king idiots. I took her drink and wiped it off with a towel and handed it back to her.
One wonders how someone could reach adulthood and remain so oblivious.
Wow.... so many years of my life condensed into a simple paragraph.....
I had a group of 4 older women complain about the 'gratity' that was automatically applied to groups of 4 or more. She said to her companions after being handed the bill, "Who ordered this gratity? We got charged $7.25 for gratity. Did you order that, Betty?" We then had to explain that the gratity was actually a gratuity and what it meant.
She probably didn't tip. I mean come on, the waiter brought her a glass that was all wet! Water is supposed to be on the INSIDE of the glass, people!!!
Load More Replies...Back in college, I worked over the summer for a tour bus company in Washington, DC. While driving past the Washington Monument, a woman asked me “How do they get all the flags to fly in the same direction?”
Yup. I wish we had that law here in Canada, it bothers me always seeing the flags flapping away in different directions all 'w***y nilly' like.
Load More Replies...You dangle a foot of sausage in front of the gremlins tugging on them :D
Why, magic of course. *distant scoffing noise* who doesn't know THAT?
it's the blood of those who fought to protect it that keeps them that way
In the 1960s my family went to Stone Mountain, Georgia, a huge batholith of solid granite that looks like a stone bubble that popped up in the middle of the flat surrounding area. Curious as to what would create such an unusual thing my mother asked the State Park Ranger and his reply became a family joke for years to come: "Well ma'am... it was sort of an act of God."
I worked in call centers for a brief moment and you get connected with some very weird people. Me : "OK are there any lights on the modem?" Cx : "no its unplugged. I unplugged it because I didn't like the lights Me : "oh... Well the modem needs to be plugged in to work" Cx : "I don't want to get out of bed, can't you send the signal from your end?" Me : "...no, it's physically disconnected, you need to plug it in. I'm just on the phone with you" Cx : "I don't get why you're giving me the run around"
How do you politely tell someone, that they're to dumb for the internet anyway ?
Have you seen the internet?! No one is too dumb for the internet, my friend :P
Load More Replies...Here's my theory about people like this: They are aware that they don't know much about technology, and therefore assume that they will never figure it out. Since it is impossible for them to figure out anything "technological," they just turn off all common sense when dealing with such things. Then they are surprised (and, sometimes, pissed off) when other people complain that they have no common sense. Considered this way, it is almost as sad as it is annoying. Almost.
That's exactly how my mom is. Whenever she gets a new phone, computer or printer it takes her years to really have a good idea of how to use it. But if you try to help her she'll be like "Oh I've got this I don't need you to do it" and 5 mins later " *loud sigh* How do you do this again?? "
Load More Replies...And this is why even though one of my degrees is in Computer Tech Services, I still refuse to actually work in the field. I can't deal with that level of dumb and disrespect. It's just too much.
"I didnt like lights" you mean the lights that tell you its on n working? THOSE lights?
We had a guy call several of my co-workers about not being about to connect to the company VPN. All of them came to the conclusion that he isn't connected to his home wi-fi network. He told them he didn't know the password. They all suggested looking at the ISP modem and see if the default password was on a sicker on the bottom and if that didn't solve it he would need to call his ISP. He tells them that he can't get to the modem and our solution is wrong. 40 minutes later he calls us again with the same issue, but this time he gets me. I asked him where the ISP modem is located "under my desk - at my feet". I ask him to look at it and get the default password. He does, enters it and it works. He wasted an entire day of his own work, and wasted several hours of IT rep assistance all because he was too lazy to look under his desk.
my dad works in IT and calls this kind of problem PEBKAC - problem exists between keyboard and chair ^^
Not mine, but a friend told this story in college, and it always amused me. She worked in a camera store, and this was the early 90's, so pre-digital camera era. This woman comes in, wanting to get some photos developed. She hands my friend the whole camera (not unusual; apparently a lot of people didn't know how to get the film out after they were done with a roll, so this part wasn't uncommon). My friend examines the camera, and: My friend: um... Ma'am, there's no film in here. Woman: That's okay, I still took the pictures. My friend: But there's no film in the camera. Woman: I know, but I took the pictures anyway, so please get them out. My friend: But... You would have to have had film in the camera first... Woman: it doesn't matter, I pressed the button. There are pictures in there. Please get them out. And so on, for quite some time. It ended with the woman storming off, convinced my friend was incompetent.
give them pictures of random rotting fruit and say you need film in your camera for the photo to come out right
i love how people think thier so smart but thier really the dumb ones it must be awful well if they everfind out how dumb they are and how they made a fool of themselves its so funny.
LOL. A while back we had a digital camera. I took the memory card out to upload the photos to my computer. The next morning my wife took the camera to the kid's soccer game and took photos with "NO MEMORY CARD" on the screen. I had to explain... "But aren't the photos saved in there...somewhere??"
//I had to explain...that there was no memory card to record the photos. //
Load More Replies...Too bad she doesn't have a checkbook. She could just keep writing checks until they were alllll gone.
'Would you like some jalapeños with your nachos?' 'No, I'm massively allergic. I could die.' 'Oh, then you shouldn't have any of this then, the cheese and salsa dips you asked for both contain jalapeños' 'Oh; don't worry. I'm not actually allergic. Just not a fan'. You f***ing thundering bag of d**ks, I wasn't going to force them down your throat. Say 'no thanks' and we're done.
why do people do this? i seriously don't get it. do you feel important by having allergies???
I have an allergy and I don't even mention it. I'd just say "no thanks" and be done with it.
Load More Replies...I won't lie..... There's this ultra moody girl in the school who's dad is a rich-a*s so she thinks she owns the world. The other day we went for vaccination for Japanese Encephalitis. The girl asked the vaccinator to bring a less painful needle. When he denied, she said she can't take the vaccine because she's allergic to both the virus and the vaccine. True. I'm not lying. All of us who were there could stop laughing for the next 15 minutes.
Thundering bag of d***s??? That's the greatest insult I've heard in a long time.
Ask any retail/fast food worker. We come up with the most creative insults
Load More Replies...I am allergic to peppers and you would not believe how many times servers have argued with me about it. I will ask if something is spicy or has any pepper in it and tell them I am allergic and they will still serve me spicy food items. Then when I say, "Hey, this is spicy, I cannot eat this" they act like I am being dramatic. I will get lesions on my lips, my tongue will swell, and my throat will begin to close up. It is amazing how many people working in the food service industry do not know the ingredients in the food they serve. People can have allergies to peppers, I am always amazed how many times they will still try to serve it to me saying, Oh well it is just a little spicy. Really? Do you want to see me go into anaphylactic shock?
Me to I’m gonna have to add it to my new vocabulary faves lol
Load More Replies...This sort of s**t just makes it harder for people who really do have allergies.
I don't mind the heat of jalapeños but I dislike the taste. If they can't be removed from the dish by the kitchen, I will either: order something else, deal with it, or pick them off myself.
I used to work at a store in a small midwestern town that sold, among other things, jumbo jelly beans. One day, I received the following phone call: Customer: Hi, this is Habner Whozizfuck and I was just in there the other day. I bought a pound of the black licorice jelly beans and I think there's something wrong with them. Me: Why do you think that? Customer: I put it in my mouth and it just... It just sat there. Me: What do you mean sir? Customer: Well, I just put it in my mouth and I had it in my mouth and it just STAYED there. It used to be I'd pop one in my mouth and after a few minutes it would go away. Me: Do you mean it would disappear? Customer: No, I mean it would just... It would melt away in my spittle. Me: Sir, it sounds more like you were eating a hard candy to me. Jelly beans are kind of chewy and they'd probably take a good long while to dissolve in your mouth. Customer: Well, I guess I don't know what to do. I got a pound of these jelly beans and I don't know what to do with them. Me: I would suggest chewing them, sir. Customer: Oh, okay! I'll try that! Thanks!!!
I have to believe the guy was trying to pull your leg on this one. At least I hope so!
Cellphone store right before the dawn of the smartphone Customer: "I need my information off my old phone." Me: "Okay where is it?" Customer: "At the bottom of a lake."
My Mom once dropped her brand new iphone into a lake. After an hour of searching, it was found and worked fine once dried off. It was not a waterproof phone.
Well, just call it, for gosh sakes. If it is not that smart, maybe it doesn't know it is at the bottom of a lake.
Used to do tech support for Verizon and a lady called in yelling at me for shutting down her wifi. Asked for her account info - she doesn't have an account. Asked her why she called us then and she described the screen that shows up when you don't pay your bill. She continued to adamantly claim she has no Verizon account and it is illegal for us to shut down her wifi because we don't own the air. Finally helped her log into her router to get some info and pulled up an account with a different name on it. She recognizes that name as her neighbor. Spent the next while trying to get her to understand that she'd been using her neighbor's connection but the neighbor didn't pay the bill so there was nothing I could do. (probably not supposed to discuss the neighbor's billing issue without permission but I'd already told her that screen was from unpaid bills before we figured out it was her neighbor) Don't think I ever got her to stop telling me I was violating her rights by not allowing her to use the WiFi in her own home... That call happened to be randomly recorded for QA... My manager, entire team, and multiple training classes thereafter got a good laugh out of it...
Where I live, it's illegal to use your neighbor's Wi-Fi, as you're not paying for it.
Where I live it's not illegal and we always lock our networks, otherwise your neibgours or anyone around would use your WiFi. Even cafes and restaurants use locked networks and you should ask them for a password if you want to use it.
Load More Replies...When I read stuff like this, then I don't feel so bad about my own tech ignorance.
Oddly after the neighbor payed the bill their wifi was suddenly password protected
Worked at a gas station. I watched a customer pull up, whip her door open and slam it against the large, shiny silver pole that protects cars form running into gas pumps. She then proceeds to furiously get out, scream with her head facing the heavens, and run into the gas station telling me I need to be more careful where I place those. The thing has been cemented into the f***ing ground for over twenty years.
Yes Maam, We'll Move Them Right Away... So That Next Time You Don't Hit Your Door On The Pole. Next Time, Drive Straight Into The Gas Tank And Blow Yourself Up. Ok, I Understand...
Load More Replies...Clearly she was having a bad day, it's too bad she dumped it all onto everyone else!
Sounds like one of those people who blame every bad thing they do on other people
I had a friend who worked for gov't insurance....Someone backed into a huge old tree, and when he came to report it, he really and truly said, "The tree wasn't there when I started backing up."....LOL
I once had a customer service rep call me to the front of the store because a couple were screaming at her, saying that I sold them the wrong game for their console. I went up to the front, and they shifted their screaming back and forth between the two of us, but it was mainly directed at me, because I was apparently a greedy salesperson who purposely sold them a game that was incompatible with the Nintendo DS (that I had also sold them) just so I could roll around in my filthy lucre while cackling away at their misfortune. Anyway, in between the yelling, I managed to glean from them that their issue was that the game cartridge wouldn’t actually fit into the console. So I picked up the game cartridge and slid it into the machine with no problems. They both shut up and stared at it for a second. The wife began to yell at me again (something about tricking them and making them look bad) while the husband shushed her and apologized. He explained that they had gone home and handed the whole lot to their 4-year-old to figure out, but their 4-year-old kept trying to put the cartridge in backwards. Apparently it never occurred to them to look into the matter themselves, as their toddler had things well in hand, and the obvious conclusion was that I had sold them the wrong thing. On purpose.
This is why teachers are so stressed out... it couldn't possibly be the child's fault; "my child is perfect"
The fact that they are breeding is really the kernel of the problem.
This. Is. Awful. I think I was probably, like, 2 years old, when I had some blocks with shapes that you had to figure out how the shape fit into the hole, so... As a 4-year-old you kinda should be able to try different angles to fit the object into an empty space. I guess that idea never came to mind - neither the kid's nor parent's. And THIS is what's most awful in this whole picture.
I used to work in a store that sold stuff for getting organized and we carried step ladders for people who might be putting stuff up on high shelves. We had two different models which were completely identical except one had two steps, and the other had three steps. And the larger one cost like $5 mor One night the store was completely dead when this guy walks in and asks if we have step ladders, so I show him the two choices. He asks all these questions about which one I think is better and whether I recommend one or the other and a bunch of other inane stuff and all I can tell him is that the ONLY difference is the extra step and about $5 in price. So the guy says, "Ok let me think about it for a minute." So I leave him to it. He ponders this life-altering choice for an hour. He calls his wife to discuss it four times. After endless hemming and hawing he ends up not buying either one, and leaves us with the parting words, "I don't know. I think three steps may just be a little too much ladder for me." I honestly don't know how someone that indecisive even manages to dress himself in the morning.
3 steps is a lot of ladder, wait til he discovers there are ladders with more than 3 steps.
Hello, how may I help you today? .^ Yes I would like a phone charger. No problem, what type of phone? I just need a charger. Yes but I would need to know the type of phone so I can give you the right charger. I don't know. ......would you happen to have it with you so I may take a look. No. Ok no problem, is it by any chance an iPhone? Big circle button on the bottom. Idk. Listen can you just give me a phone charger. .-. Ok, gave her a random charger. May the odds be ever in your favor.
When the dipshit brings it back because it won't fit, sell him a phone to go with it :)
and when it comes back again cause it doesn't work sell them a phone plan
Load More Replies...I like that you knew when to stop banging your head against the wall and just roll with it :)
Aw crud, I hate to be the "debbie downer" here but away I go. I work in a hospital and long story super short: we had a patient with a suicidal history and repeated suicidal tendencies and basically they were in a rough spot in life and decided to drive to a best buy to purchase a phone charger, when they went back to there car they tried to strangle themselves buy wrapping it around the upper handle in the car and around their neck. Someone in the parking lot saw what was going on and called 911 while trying to get the person out of the car. Luckily the person was saved but I felt horrible when I read the report. After reading this all I could think about was that patient I had. I know a lot of people are stupid in this world but sometimes a decision that seems stupid isn't based off of stupidity, but rather a disease. *medical lady softly waves and takes her leave from the internet*
Maybe she just wants to swap her son/daughter's laptop one and disguise the charger she bought so they can't play on the computer
god what is wrong with people, all these stories make me want kill myself lol how can people be that dumb? people who work in customers services are people too and we're nt dumb at all, dear god
Was told it was a gluten ALLERGY. So we have to like shut the kitchen down. For dessert she orders the chocolate cake. "Ive been good on my diet, don't judge me! " also I SAID NO TOMATO IM DEATHLY ALLERGIC! we apologize, remake. She smothers it in f***in ketchup. Also "i can't have the grape pop. (The flavor no one ever wanted) Im allergic to artificial grape" i get a cool super sour candy spray. She wants it. Im like "oh, sorry its grape" "that's ok! Its sour so it doesn't count!" Smdh stop faking allergies!
Yeah! Faking allergies are actually really dangerous for people with real allergies because no one takes them seriously. I DESPISE people who do this.
Much like the people who try to pass off that they need a service animal when they just want to take their pet with them on the plane.
Load More Replies...This a problem for those of us who do have allergies. I collapsed at my wedding reception 2 years ago, in anaphylactic shock. The caterers were informed of both mine and my grandsons life threatening food allergies, but they believed that we just "didn't like that stuff" and figured "no one would notice"-my grandson spent 5 days in I.C.U. The problem according to the investigation seems to be that so many people "fake" food allergies that when some companies are told, they start to presume that all are fake.
Yes this is a real problem. I went to a restaurant and explained BEFORE ordering anything that my partner was very allergic to shellfish, asked the waiter would we be okay to eat there. He sorts it with the kitchen. Then just as he's about to bring the food the waiter casually says "prawns are okay though?" I calmly inform him a prawn is ACTUAL shellfish and could be fatal to my partner (he carries epipens). I got the impression the waiter initially thought we were just being fussy.
Load More Replies...I have real allergies to food(Peanuts,nuts,fish,cheese,eggs etc.) and this is giving people like me a bad reputation. Because I dont fake my allergies and I can actually die if i eat a nut of anykind
It is actually possible to be allergic to raw tomato's but BOT cooked. and Ketchup is made with cooked tomato's.
Wait. Was that the same woman each time? Because it sounds like she put ketchup on her chocolate cake.
Actually the tomato thing could be legit. The grape not so much. I have a friend that's allergic to tomato (not deadly, but hives) but he can eat ketchup. Something in the process, maybe something get cooked out of it.
There is an enzyme in raw tomatoes that gets cooked out that I'm allergic to so, yeah. Ketchup is fine for me but raw tomatoes make my mouth itch like crazy.
Load More Replies...There's a special circle of Hell for people who fake food allergies.
A-holes like this are why I can't go to restaurants because I have real allergies
“Thank you for calling Starbucks, this is Jeff. How can I help you?” “Yes, where are you located?” “We’re at the corner of Main and Magnolia.” “And where is that.” “Do you know where Main Street is?” “Yes.” “Do you know where Magnolia Avenue is?” “Yes.” “That’s where we are.” “Well I’m standing at that intersection and I can’t find your store. Is it underground or something?” [looks out the window and sees a woman who looks lost] “Ma’am, turn to your left. Do you see a man in a green apron waving at you?” [begins waving at her] “Yes.” “That man is inside a Starbucks. Go there.” “That’s not Starbucks. That’s Quizno’s.” “Ma’am, I’m very confident I’m in a Starbucks right now.” “You’re not very helpful”
Frequent phone call to store: "HOW DO I GET TO YOUR STORE, I'M NOT FROM HERE AND I DON'T KNOW WHERE I AM, WHY DON'T YOU KNOW WHERE I AM?!?"
Exactly they act like u should just thru freaking telepathy just know where the hell they are and somehow u are wrong cuz u can’t magically click your heels and appear
Load More Replies...Holy moly I know exactly where this Starbucks is and there IS a Quiznos next door. She's blind. https://goo.gl/s4Pcf2
This one? https://goo.gl/maps/VHNVYfMFUmF2 It really is right next door, but geez, the sign is right there at the door, and the window even has a Starbucks logo. It's an understandable mistake, but just listen to what the guy is telling you.
Load More Replies...aah, that's a classic that goes along the lines of another evergreen. HELLO JOHN ARE YOU HOME ? - OF COURSE I AM, DON'T YOU SEE MY SHOES ON THE ENTRANCE ? - YUPP I SEE THEM NOW, OK YOU'RE HOME THEN
"Man, ya'll don't know how to treat customers. It's why you all losing money. I'm going to Lowe's." From a customer yelling at customer service, in a Lowe's.
I worked at a competing big box home store and they trained their customers to complain and make a scene because the corporate answer was to immediately offer them a 10% discount no mater what.
When working at Wal-Mart electronics around 8 years ago, I dealt with a sudden torrent of people returning wireless products. They were furious that these devices needed to be plugged in to charge. I had customers insisting that the other employees said their phone/keyboard/controller/etc. would "absorb electricity" from sockets as they walked around the house. We had to put up "wireless devices do not charge wirelessly" signs around the entire department.
Guessing someone working in electronics decided to have some fun before he quit. Well played!
I worked tech support for a number of years. My best one, related to this, was a woman calling in after an outage was declared, wanting to know why the outage was affecting her, since her laptop was wireless. Took some minutes to explain and get her to understand that she was accessing the internet wirelessly with her device, however the modem and router were plugged into a cable outlet in order to receive the signal and the outage was affecting the cable outlet, not the laptop.
It is always cute when someone demands an Wireless LAN cable. And then argue with me that the dont mean LAN Cable. But they need a cable NOW!
apparently now they do. not from a distance, but seeing a cordless drill recharging while resting on the case it comes in is enough to freak me out
A pleasant lady walked into the bike store I work at and asked us to help take her daughter's bike out of the car to find out why it wasn't riding as well as it had been when she got it. I stride over to her minivan and lug out a beautiful, spotless blue Bianchi. Looked like it had been ridden maybe twice. Brakes were snappy, shifting was crisp, chain had zero rust and zero stretch. The bike was basically good as new. Except the tires were empty. I asked her when her daughter filled them last. "You have to fill them?"
I envy your ability to make great comments.
Load More Replies..."So, what should I fill it with? Water, sand, Nutella, licorice, yogurt, elephant saliva or just strawberry jelly?"
Well, if they never had a bike before, or had one they used all the time a long time ago, they might honestly not know that tires can go empty just by being left alone for a while.
I worked at a Stop and Shop in the produce department part time for a few years. There was a kid in there named Bobby who sold drugs but had a really good sense of humor. One day we get a call from a customer saying she found a spider in her grapes. He handles it properly and explains that sometimes bugs do come in on the fruit and that he was sorry that happened. She however says that she's bringing it in so we can test whether it's poisonous or not. Problem is, we don't do that. It's a bug. Kill it. She comes in 45 minutes later with this spider in a tupperware container and starts asking me what we're going to do with it. As I'm backpedaling my way through the conversation Bobby walks up saying "OH YOU'RE THE SPIDER LADY!" He grabs the container and notes how big the spider is which freaks her out a little bit. She asks him what we are going to do with it and with the most serious tone on he just says "Probably going to shake him up and see if he'll fight the other ones we have out back." Then he just walks away. Lady went apeshit on me. I lol'd.
Not sure what the "selling drugs" part had to do with the rest of the story...
A drug dealer with a great sense of humour. Not many of those around...
Load More Replies...We're going to zap it with gamma rays and let it bite someone to see if they get super powers.
"I'm allergic to gluten. I want you to point out all of the candy in your candy shop that is gluten free." I do as requested. She buys a shit ton of licorice. me: "Um, ma'am, that licorice contains gluten." "Oh, a little bit won't hurt me."
As someone with food allergies, I hate people like this. This is why people don't take allergies seriously.
as someone with Celiac disease, i agree with you...
Load More Replies...huh, no clue that licorice contains gluten. would have never occurred to me. not that I like licorice or would ever buy it. but still.
that could've been me :D I have a non-celiac gluten sensitivity so a bite won't kill me. Actually, a ton would not kill me as well but I don't fancy a non-stop 24/7 diarrhoea, as well as waving my allergy flag at everyone's face every chance I get so... naaah it couldn't have been me ;)
I worked at a helpdesk…one time a lady called in complaining she “charged her internet all night, and now it won’t work once she unplugged it from the modem”…
She probably just doesn't know the correct terms....I get it...I know what's wrong, but the words I use to explain it are complete balderdash....LOL
"Me smart. Me charge internet cube so it work." Proceeds to unplug it and complain.
Oh, holy c**p... Some people are the stupidest people in the whole world. How do people not fall down more??
Customer: "$11.50?!? The deal says any two footlong sandwiches for $12!" Me: "Yes, but one of the sandwiches you got had a regular price of $5.50 so it was cheaper any--" Customer: "Thats ridiculous!! I want to see a manager- actually forget it. I'm never coming back!"
Sure, let me re ring it up, so you get the special... that will be 12 bucks... *after they leave: throws 50 cents in the donation bin*
Wait, they got upset because they were charged LESS? That would have made my day.
I can think of one from my time at working at Petco. A lady called saying that her labrador was throwing up blood, and “do you guys sell a pill that stops this?” I gave in to the undisciplined side of my head and irritatedly responded that if her child was throwing up blood she probably wouldn’t be going to Walgreens to find a drug for it, she’d be going to the doctor’s and she should probably do the same for her dog. That job scared me with the amount of people that were totally clueless on how to raise animals and yet had small children.
It's very scary who's allowed to raise animals and children. There really should be a test first.
I never worked at a pet shop but I overheard this conversation once: lady is with her two kids and they have a whole bunch of lizard things, plus a lizard, talking to a store employee "sir is it true we have to heat up the lizard cage." "Yes" "will this do?" She holds up a box of heating bulbs and the guy shakes his head "no, X type of lizard absorbs heat from its belly, you need a heat mat." She just shrugs "Ok well can I just put it at the bottom of the cage?" "No m'am that would be unsafe for your lizard." "But isn't it like that in nature?"
Same things working at the vet:"my dog has not got up for 3 days.What could I give him?"
I don’t understand this one, the lady doesn’t mention anything about having a kid!
Having kids and pets should only be allowed after a lenghty class and a license.
um animals are not humans. its so annoying how people do that. i cant stand psyco animal people like come on.
Yes, some people are incompetent and should not own animals. Some pet shops also don't know about how to care for the animals they're selling. For example, the size of a tank needed for Betta fish.
C1: "I'm allergic to anchovies, so no anchovies on my Caesar salad." -there's anchovies in our caesar dressing, what would you like instead? C1: No there's not, I had it last week and I didn't taste them. I grind anchovies into that dressing Every. Single. Day.
When allergy is used as an excuse: "I don't like it, so I said to people that I am allergic". It's horrible for people with real allergy.
Yep. I have a shellfish allergy among others. More than once I've had a waiter assume I was just being picky when I ask for a new (fill in the blank) because they put shrimp on it and they try to pick it out and give it back (usually leaving a shell in it). Then get annoyed when I say I need a freshly made one. Sorry I don't want to die?
Load More Replies...You don't have to offer an excuse when you say "please no whatever on my food". Most places are happy to accommodate you.
I'm amazed why any of the employers didn't specify to the waiters/cashiers any rules on that, like, if someone tells you they're allergic to something, you MUSTN'T sell them anything that could have the allergens inside. So, if you stated you're allergic, you won't be able to suddenly "change your mind" and order anything with the allergen present. Sorry, ma'am, I would not like you to die in my restaurant/shop.
Yesterday while I was helping out in Best Buy, a woman approached me with a pink plastic phone case asking how many txt messages it could store in an inbox.... I said she needed to have a cell phone for that. She clearly did not understand. After about 10 minutes of trying to explain that the case was solely for style/protective purposes, I sent her over to the phone department and let them deal with her for the next HOUR.
their brains remained single-cell organisms... ^^
Load More Replies...her head must be hollow. or shes closely related to donald trump.
You were a little kid just making some of the important steps in understanding how the world works.You were not a full-grown adult. I also thought stupid things. I grew up always having a tank of 20 fish by my side and I thought everyone were the same until the age of 4.
Load More Replies...I used to work at Red Lobster. A lady asked me for suggestions on something healthy. I suggested grilled salmon. She promptly turned down the idea, saying she heard it was full of fat. She then ordered a fried seafood platter with double butter and sour cream for her baked potato and double ranch dressing for her salad.
I think I could last 3 days like that if I only stayed at home and didn't bicycle or go to do boulder every second day. I mean, when I'm sick, I only need a teapot or two, some soup or a piece of salmon (ironically) and one toasted slice of bread with cheese.
Load More Replies...You do know about diabetes, right? Fat is bad for everyone, but a regular soda is poison for a diabetic.
Load More Replies...I guess this logic only applies to things you know fot sure are fat, and ss never even heard that these things are also fattening. :p If she ever finds out, her head would probably explode. XD
Working in Hotels I have meet quite a few dim bulbs. One night a woman stormed into the lobby screaming about how our parking garage did not have enough clearance for her jacked up hummer. I explained that there is uncovered parking across the street, and if her Hummer did not fit in the garage, she could park there. She got irate about how it was unsafe and demanded I (this is a direct quote) “Go outside and raise the parking structure with a stick or something”. I politely explained that was physically impossible for me to do, and she said “Well, then you shouldn’t be working with people!”
at least she souldn't talk to people. In France there is a prover "sometimes it's better to shut up and look like an idiot, than to talk and let everyone know you're an idiot."
Load More Replies..."What! you mean you can't lift a concrete and steel reinforced parking structure weighing several hundred tons with a stick by yourself. This is why we need to Make America Great Again."
I'm working at a hotel front desk at this moment.. it's made me hate people for the most part.
Worked in a scooter repair shop. This customer was well known for being beyond stupid, every time we saw them. This time, she had lost her keys. She had us pick up the scooter, cut her a new key, and came in to pick it up. Walks in, pays, goes outside to drive home. Walks back inside. Customer: “um, when I dropped my bike off, there were like.. a lot more keys on here..” holds up key ring Coworker: “you had us pick up you scooter... because you lost. Your. Keys.” Customer: eyes go wide after several seconds of confusion “oooohhhhhh thaaatsriiiigghht......!!” we all stare at each other as she leaves, wondering how she functions in society
That’s the kind of person you run into on your way into a restaurant, talk to them for a few minutes, and then before you part ways, they ask you which way they were walking before you started chatting. When you tell them, they say, “oh, good. That means I already ate lunch!”
I worked geek squad once and a customer told me his ipod gave his jeep a virus and that’s why he was having engine trouble now.
I would have said, "Have you sneezed at all while driving or while you were in your car for any reason? Because that can send a virus into your jeep's electrical system and shut the entire thing down." That person would come back with a seized engine a week later saying they poured Nyquil in the oil compartment. I honestly don't care if that would have cost me my job, would have been worth it.
I made lentil soup for the kitchen I worked in as a teen, but I put the carrots in later than I should have and so they still had a slight crunch when the first customer bought a cup. He stormed back in after a few minutes and demanded his money back because he was going to get food poisoning from eating an uncooked carrot.
Wow. He'd be horrified at me. I just go to the kitchen, grab a carrot and munch away. I only peel it about 50% of the time.
not food poisoning, but my brother is allergic to raw carrots (nothing serious, just some swelling in the mouth). cooked ones are fine.
Do you have air purifier at the restaurant 'cause the princess can die of she breathes unclean air!!! Also wash the water before making soup out of it 'cause the princess can get diarrhoea from unwashed water!!!
"I'm sorry sir, but you seem to be lacking the mental faculties to be eating vegetables." :D
I used to work at a book store. You'd be surprised how many people came in and asked us to help them find a book that they knew nothing about. We're pretty good at figuring out what people need, but when they don't know the author, title, or anything about the book, it's pretty much impossible. My favorite ones were people who insisted we should be able to find a book because "I told you! The cover is red!"
You beat me to it, I thought of this as soon as I read the post.
Load More Replies...I like how you have put an A before Idiot and not an An. Well Played.
Load More Replies...Having dealt with plenty of these, my favorite remain the fellow who insisted that the book was called “My Wife is a Blue Umbrella.” It was, of course, “The Man Who Mistook His Wife For a Hat.” That was a spirited round of 20 questions.
Yes, dealt with plenty of those. But my favorite of this type continues to be the fellow who had a firm grip on the title. “My Wife is a Blue Umbrella” he insisted. Which of course turned out to be “The Man Who Mistook His Wife For a Hat.” That was fun.
That happened to me in a university bookstore. Guy comes in to buy a book that his girlfriend recommended. I asked for the title. Sheepishly, he said that he forgot. Author? He didn't know. Fiction or nonfiction? He didn't know. What was it about? You guessed it. Was there anything that he knew about the book? The cover was red. "Catcher in the Rye?" "YES! THAT'S IT! THANKS!"
I worked at Borders Books and a lady at the info desk asked where are our BBQ's. When I told her we don't carry BBQ's she got very angry and said, "well you carry books on them, right? Why wouldn't you have them in stock?" I replied, "We have books on nuclear weapons but I don't keep those in stock either." I was written up later that day. B*tch...
Bookstores have books on literally every topic - guess they should also sell literally everything 😂 sigh
Load More Replies...How DARE you not have any nukes back there? And I'm sure that there were some sci-fi books and you didn't have teleport device for rush orders, right?
It's amazing how many times your income ability is held hostage by stupid and mean people in customer service situations.
I often wonder how some people find the floor when they get up in the morning.
your manager was also an a*****e, hell, if it was me, you would have gotten promoted lol
Worked at Burger King, had a really busy rush, line all the way to the door. This guy comes in and gets in line, real shitty look on his face. He waits in line for about 5-10 minutes (anger building), gets up to my register and screams while waving a Taco Bell bag at me " You forgot my sour cream" I was dumbfounded at how the guy could have waited in line, with all the pictures of burgers every where, and the completely different color scheme. So I told him I would go get my manager (she was a real old and crankier kind of lady, rough around the edges.) As I come back I can see the guy has this odd look on his face, like its starting to sink in, my manager comes up and I tell her " We forgot the sour cream for his tacos". She looks at me, rolls her eyes harder than I have ever seen anyone roll their eyes, and turns around and walks back to her office. The guy looks at me, he is starting to look nervous, his brain knows something is wrong.. I point out the window, he looks out the window, sees the Taco Bell next door. He was out the front door fast, bright red, not a word.
People are getting unimportant stuff waaay to serious! In our locan McDonallds, we often (almost always) get something wrong, no sauce, wrong sauce, wrong order... we usually dont discover it untill coming home, hungry, wanting to eat - wha the F! they gave us wrong things, AGAIN? Ah well... and we eat. And we're fed. And nobody thinks about it anymore. Life is too short ;)
Call it in, they'll give you free food the next time you go. I've had it happen a couple times, and every time, free ones the next time.
Load More Replies...A woman came into my restaurant clearly looking for her friends who were already sitting down. The restaurant is small, and you can see every seat from the front door. I hand her a menu, and say: "Go ahead and take a look for them - they've gotta be here somewhere." She looks at me, then down at the menu she holds in her hands with what can only be described as a look of both fear and confusion. I ask her if there's anything the matter, to which she responds: "How do you have a map of where everyone is sitting???" She thought we live-printed maps every time someone new came through the doors. Bonus: She, later that same night, asked me what duck was.
There's a classic joke in South Africa (I don't think they have it anywhere else) where a lady asks "what's the duck?" and gets the response "it's like a chicken but it swims"
"Duck" is what you should probably do when I try to smack you upside yo' head.
She may have been foreign and perhaps not spoken the language or had different customs :)
"I have a coupon for a free sandwich, but I don't know where it is." "So....you don't have a coupon?" "No, I SAID that I have a coupon but. I. don't. know. where. it. is!!!!!!" This argument lasted long enough to get the manager out of her office, in part because of how stupid it was.
Well, you DO have a free sandwich for him... you just don't know where it is !
I m from Romania and I did the same once because I am a very forgetful person. I know I needed to show him the coupon but I left it somewhere at home. I just came out of an exam and I was stressed. :/
You should probably call 911 and ask them to find out for you......
When the Nintendo DS was released with the Brain Training games we had several middle aged and older customers come in to buy the game but didn't own the Nintendo DS "No I don't want the Nintendo thing I just want the game." I started asking "What colour DS do you have?" to find out After confirming she didn't own a DS, one lady told me "I used to work in sales, I know you're trying to upsell, it's not going to work." Most of the time they thought they could put it in their computer somewhere or ask their children for help.
Except in order to train your brain, you need to have one.
Load More Replies...I work at the Philadelphia Zoo. One day I was carrying a chicken to the exercise yard. A man was eagerly following me waiting to see what animal I had inside the carrier. The chicken was reluctant to leave her carrier at first, and when she finally exited the carrier I said, “Good bird”. Then the man asked me, “Why are you calling it a bird if it’s a chicken?” I didn’t know how to respond without making him sound like a moron.
If you don't know how to respond without making him sound like a moron, make him sound like a moron. After all, if they ARE a moron, they might be too big of a moron to KNOW they are a moron, so you would be doing a public service.
Try telling him that technically it's a dinosaur, too.
It could be because most people have become so desensitized, by eating so-called, farm animals, that they just don't make the connection. They just look at those animals as 'food', instead of sentient beings!
Worked at chick fil a, and a customer pointed to our lemonade dispenser. On it, it says “lemon, sugar, water.” The customer asks for a lemon, sugar, water drink. I repeat back “a lemonade?” His reply: “no, the lemon sugar water drink.”
I thought of the thing from the puppy-monkey-baby commercial.
Load More Replies...Anybody read Science Fair? Sounds like the Krpshtskans trying to buy a cappuccino machine from a Starbucks, which they called a "tall-small-grande-venti machine".
Working as a hostess in a steakhouse. Me: the wait will be about 30-40 minutes. Customer: gestures toward closed section of tables but there are four tables right there. You can just seat me there. Why are you making all these people wait! Me: Sir, those tables are empty because that section is closed. The server is home sick, and there is no one available to serve those tables. Customer: That's rediculous! I demand to sit there! You can't just hold tables hostage like that! Me: ok, you can sit there, but no one will be by to take your order. customer sits in closed section 15 minutes later, yelling at manager: Customer: that girl wouldn't seat me here because she said it was closed. So I sat myself because she can't just do that! I sat here for 15 minutes and no one even took my drink order!
Its kinda dumb to close off a whole section though just because the waiter that waits those tables arent there so I understand where he is coming from even if he goes about it in a hilariously stupid annoying way
C:"Your computer you sent me is broken, fix it!" M: "We don't provide computers to anyone, this is (company name)." C: "I got a computer from you guys to use for school 2 weeks ago. Give me a new one NOW." M: "Where did you get it from?" C: "YOU" M: "What was the company name?" C: "My god you are so annoying. I got it from (Different Company Name)." M: "You'll want to contact them. This is (Company Name) and we don't provide computers." C: Brief silence. "THIS IS YOUR FAULT." Hangs up One of the dumbest calls I have ever had. Was a few years ago and glad I don't deal with those kind of people anymore.
just today... about litterraly 5 MIN ago i got a mail from a Customer. i send her a procedure for connecting to someting. in the procedure i wrote: domainename\put_your_userid_here. she wrote me back because it doesn't work... she LItterally put put_your_userid_here as her username... i don't want to live on this planet anymore
A few years ago, a relative of my stepmother called to ask for my father's email. My GOD! I tried every possible way there is to give him the email! I told him it was my dad's name "at" sbc global or whatever. Not getting through. I spelled it out letter by letter, but he couldn't understand the letters (he actually asked me things like "n" what is "n"? - getting philosophical there). I did the whole "C" for "cat" thing, and that confused him even more. Trying to tell him the "at" symbol was pointless. In the end, he never got my dad's email... Oh, and he wasn't an elderly man or anything. He was late thirties, early forties.
Load More Replies...Read a while ago...Lady called computer customer support and said her drink holder was broken...it was the cd-rom driver.
I worked in dispatch for IBM office products repair. A women called about her copier. After talking a bit I asked, are you sure it's an IBM? She says, yes, it says 3m right there. I took her info and called 3m to pass it on.
Someone once told me she can’t have eggs since she was lactose intolerant. I told her to not worry’s since there was no dairy in the dish but I can still do it without eggs. Her response “Did you not just hear me say I can’t have dairy?” This was an old grumpy lady who seems to think eggs, or anything from what we think of as “farms”, are dairy. So no, the customer is not always right.
Common issue caused by schools teaching the food pyramid, which lumps eggs in with diary. I'm severely allergic to milk and used to ask stores/restaurants if a specific item contained dairy. After way too many conversations where they said 'yes, it has eggs in' I now just stick to 'milk'.
We put it with the meat. Strangely, we also placed nuts and beans with the meat because they are supposed to be full of protein.
Load More Replies...The customer is always right is a phrase coined in 1909 when people were nice and considerate and did not try every trick in the book to get something for nothing. A long gone era since the people I encounter in retail all seem to want something for nothing or get upset because they missed a sale that lasted a month!
I was taught eggs were dairy from the food pyramid too so thisn't really fair. o.o
My daughter worked at Starbucks. The steam cups have dairy, soy, and non dairy on them. Customer asked for lactose free milk. She puts in the dairy cup. Cusromer gets irate and says, i said no dairy. Daughter replies to her lactose free milk is still dairy. Customer insistes she use non dairy steamer. She tells customer she cannot as lactose milk is still dairy. Customer gets mad, asks to see manager. Manager reiterates the same info. Customer gets rude, says fine i want my money back... stupid people.
So I guess the cow eggs are hidden under the piles they leave in the field? /s
Ask any vegan, and they can tell you numerous stories of people not understanding what certain foods are, or what ingredients are in common foods. Recently, I was in the hospital, and I told the nurse that I was vegan, and she said, "don't worry, we'll write that on your food chart." One of the first meals I had there came with a huge helping of mashed potatoes
I was a shelf stocker. Customer tried to have a discussion with me about how rough the toilet paper was recently and my role in causing that to happen.
Pretty sure it would be a s****y story.. pun intended.
Load More Replies...In New York State, you have to have your car inspected for safety. If it's not safe, you can't drive it. I failed a woman's car because her brake pedal goes to the floor, and the car barely stops. She LOSES her shit, calls her husband who bitches me out. "You don't know who I know, I'll have your job by the end of the month!" etc. After about 20 minutes of arguing, the lady calms down and accepts her fate. The conversation goes as follows. Her: "Are the brakes something the collision shop would check after an accident?" Me: "Sure, but it depends on where the damage was." Her: "Hmm, okay. I just got my car back, and they didn't say anything. I crashed into a building because the brakes didn't work." Me: "Huh, weird."
It's normal to have you car checked every year right? We have to in The Netherlands though.
In Spain, new cars don't need to be checked for the first four years. Then they need to be checked every two years. Once the car reaches 10, it needs to be checked every year. It's called the "technical inspection of the vehicle."
Load More Replies...In the UK we have to have an MOT (thorough check of all safety components, parts and emissions) every year (new cars after the first three years). Any repairs have to be done to obtain a pass certificate which enables you to insure (fully comp) and tax your car which are also legal obligations.
Also, if a copper sees an illegal flaw or upgrade (windows tinted too much, number plate in an illegal font etc.) In the meantime, you get a 'pink slip' requiring you to fix it within two weeks or face penalties.
Load More Replies...Glad here in Canada inspections are mandatory unless an officer specifically targets you.
Had an argument with a customer that there is no such thing as a uppercase "5". So when he was typing in his email password, he was typing a "%" in his password instead of a "5".
That's called giving them a smack, which is definitely called for.
Load More Replies...Had someone come into our office for a consultation. He was clearly slurring his speech, couldn't stand and reeked of alcohol. "Sir, have you been drinking." "No, I don't drink." "You smell like alcohol and appear drunk." "I don't drink, I'm just sipping."
When I was working at Krispy Kreme. Customer ordering a dozen donuts: Customer: I want the sprinkle donut Me: Would you like the strawberry or the chocolate one? Customer: Do you just like hearing yourself talk? Me: I just wanted to get the right one Customer: I bet you always have to be right, don't you? Me: I'm sorry I- Customer: I want the purple one! [There was no purple donut.] Ha! I bet you were about to correct me on that weren't you? Me:... Customer: I want the strawberry one. Now would you give me my box so you can get out of my face? Me:... Well you still have two more to go...
Holy s**t, do people like this really exist? o.o They should be hurled into the sun. :p
"What's your birthday?" "January 15." "What year?" "Every year."
Ha!! That’s not stupidity that’s being a smartass. I’d say some thing like that as a joke.
Actually the problem was you asked the wrong question. You wanted their birth date, not birthday.
Actually, this makes sense... Maybe the meant birth date: as in the date, month & year you were born. 😏
you have birthday each year, but you were born only once... so, its not dumb, its just wrong question in the first place...
Worked at a cellphone store next to a Chase bank. "Can I make a deposit here? The bank is closed." No, no god damnit you can't.
Just tell her "sure." I'm sure if she called the bank to complain why her deposit at the cell phone store didn't show up in her account, they would just think that was too crazy to believe.
Funny, but it's still theft by deception and a misdemeanor or felony, depending on the deposit amount.
Load More Replies...Lady: "Why wont you let my child swim in the deep end" Me: "Because she cant swim"
UNRELATED TO THE POST: This person's username will forever be a mystery.
Looks like it's "Ephraim Bane" to me. Doesn't it show up for you?
Load More Replies...Something similar happened to me. My mum got mad at a lifeguard because they wouldn’t let me in the deep end. I can swim, but my technique looks like I’m drowning. It concerned a lot of people.
Well didn't ask me for anything, but I was working and this little girl said to her mom "whats he doing mommy" she replied "putting stuff on the shelf". the little girl ask "why". then the mom said "because he didn't go to college"
Ugh.... People raising kids at a stranger's expense... And they even don't notice for most of the time. It's so wrong, I don't even know where to start saying why....
90% of the time the shelf-stocker is already in college for something much more impressive than whatever the customer does but is still just trying to pay bills like normal people.
Not to mention going to college, by itself, doesn't really mean anything. Neither me nor my brother finish college because of money and family difficulties at the time and we're both better off than some of our friends who did but never even got to work in their fields.
Load More Replies...I have meet many people and some are working for college or during college or after college because it is expensive as f$@!k.
what hideous parenting. a better answer would be "so people can buy them" instead she is intent on turning her child into someone who thinks they are better than those whose services they pay for
She will, too, with a mother like that. Explains the rude attitude of many customers in these posts.
Load More Replies...i have a degree in photography an worked in a supermarket and people in front of my face used to just insult me like i was stupid for working in a supermarket, it was an easy job so i did that until i found something i liked, it really is a good job if its not for the arsehole customers, one even called me a lazy cow cause i couldn't move anymore of her crates of beer due to a back injury , took all my strength not to smash her in
I had something relatively similar when I was an undergrad. I was working three jobs one summer and when interacting with a customer (teenager, dad standing right behind her) I got some small detail of our rewards program confused with the rewards program of one of my other jobs. I quickly apologized and joked that if they wanted that reward they would need to go to other (completely different kind of store). Teen was fine with it, but dad jumps in and says "and how do you feel about your life choices now that you have to work two jobs?" The look on his face when I told him I actually worked three, it was only for the summer, and I was doing an honours degree, a major, and a minor was priceless.
There are in fact people that have gone to Harvard that wind up flipping burgers just to make ends meet. Things happen.
I work in the maintenance department of a large hotel in Ohio. Have had a guest flip out because her room did not have a TV. I told her to turn around, she spun in a circle (NO lie) I then told her to face the exact opposite direction from where she was and look on the wall above the fireplace. She did and said “Oh, I thought that was one of those fancy digital picture frames.”
https://www.amazon.co.uk/s/?ie=UTF8&keywords=digital+picture+frames&tag=googhydr-21&index=aps&hvadid=223905773943&hvpos=1t1&hvnetw=g&hvrand=13316926178356796559&hvpone=&hvptwo=&hvqmt=e&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9044906&hvtargid=kwd-69713448&ref=pd_sl_3nyyxkl15v_e
Load More Replies...I can relate to the turning in a circle thing, lady asked me to turn around and I turned in a circle. I felt like a huge idiot afterwards
Might as well not have a TV. Who wants to sit and crane their head back to watch a movie?
If she doesn't even know what it looks like, how can she not knoe ehat it is and ask around for it? o.o
This sounds like the person was special needs. Almost sounds autistic.
“I’m sorry I miscounted the number of people, I booked for 12 but there’s 15 of us, could I get a few more chairs?” “Yeah sure I’ll see if I can find a some spare chairs” So I bring them back to the table “Excuse me, there’s no way 5 people can sit around this table could you get us another table?” “I’m sorry, we have a limited number of tables for all of the bookings we have today, there are no other tables I can take.” “This is ridiculous, if I book a table I expect to be able to have somewhere to sit.” “I’m sorry, but you’re booked for 12 people and we provided ample space for 12 people-“ “I’m going to put this on tripadvisor, what’s your name?!l
And then poke out their eye(s), because screw that kind of person.
Load More Replies...I work at a certain video-game retail store. Before Christmas, when we were demoing the 3DS, had a guy come in and was looking at the display. After asking him if he wanted to try it, he said he didn't trust 3D. Assuming it was a lame joke, I chuckled and said, "Yeah, it's pretty freaky sometimes." Full-on serious mode kicks in with the guy, and he lectures me for a few minutes on how the government is changing our brains by using 3D, because our eyes are adjusting, allowing information to slip into our minds without our knowledge. I'm shocked he wasn't wearing a tinfoil hat.
God forbid for any information should accidentally slip into your mind. You avoided it quite successfully, I see :)
You don’t know what could be going on inside his head, he probably has some mental issues.
Load More Replies...Our eyes are adjusting to seeing things in 3 dimensions... Like the world?
I know a tinfoil hat guy, he has a spoonful of turpentine daily. He also believes bathing in the stuff is good for you too. O.o
I had measured the customer's foot and handed him the shoe box. I had to aid a customer right next to him so I couldn't prepare the shoes for him. Customer grabs shoes and immediately tries to stuff their foot in the shoe. Shoe has paper filling in it and laces are tight. Customer: THIS SHOE IS TOO SMALL! YOU MORON. I THOUGHT YOU SAID THIS IS MY SIZE. Me: Let me help you.. Customer: Hahaha. Thanks. I didn't mean what I said.
I think God looks after some people because they really are too stupid to make it on their own
I was working at Hollywood Video for a while. A man walked through the front door, about 5 feet from me. He was still in the entry way, and stopped. Quite literally, in his full view there were movies as far as the eye could see. He asked me "Where are your movies." I just kinda stared at him blankly for a moment. My brain wouldn't register the question. So I said "Excuse me?" The rest of the conversation went something like this: Him: Where are your movies!? Me: Uh... Everywhere. I can help you find what you need. Him: Just show me where the movies are. Me: What kind? Him: (Agitated now) The f**king kind you watch! Me: (Confounded by his stupidity) Sir, I don't know how to help you." He stormed out. He called customer service later, I found out he wanted to know where in the store movies could be found to PURCHASE not rent. He was apparently just too stupid to articulate this.
just take him down the rows and point out every movie "these are movies! and over there are movies too! and here too! wow so many movies!"
Phone company call center here. Customer: I want my entire bill credited to 0. Me: We show your service was on and working for the entire bill period. May I ask why you want a credit? Customer: I didn't have any power so I couldn't use my service. Me: Our phone service continues to work when the power goes out in your neighborhood. (FYI traditional copper landlines do work during outages. Plug in a corded phone and you're good to go. Quite a few people don't know this) Customer: Oh but it was just my house that was out. I forgot to pay my power bill. Me: I'm sorry ma'am but we cannot credit your phone bill due to nonpayment of your electric bill. Customer: Well can I get credit for being a good customer? (Customer's history shows 6 denies for nonpayment in 8 months) Me: ...
Because you have and use your brain and aren't a shiftless moron! Hugs!!!
Load More Replies...Natasha, I myself have struggled financially for years. I didn't mean to sound heartless.
Load More Replies...Working at Borders bookstore, I overheard a teenage girl say to her friend, "That must be based on the movie. I wonder if it's as good?" She was pointing to a copy of Pride and Prejudice.
I worked in libraries for over 30 years and I am proud of so many young readers. And they do read the classics.
Load More Replies...People seem to be really hard on this girl, but how would she know? Given the volume of literary material in the world it is reasonable that she hadn't ever heard of Pride and Prejudice until she saw the movie. I'm almost 60 and I regularly find movies that are based on books that I only knew as movies. No one knows everything. We all learn within the context of our time and I'm willing to bet that for every self-righteous person here, that girl knows something you don't. That doesn't make her smart or you dumb - it's just the way the world is. I read voraciously, have all my life, but even at that I can only read a microscopically small fraction of the books out there and can only be aware of a slightly larger fraction. If it's not something in my area of interest I may never know of it, no matter how "great" it is. What you should really consider is that this teenage girl is in a Borders *bookstore*. Hmmm... Maybe, just maybe, it's because she reads books?
Like that person on facebook who was yelling about the lazy author turning the HP movies to books who wouldn't take the time to write two books for Deathly Hallows part 1 and 2.
That is truly sad. One of the best books in the English language and someone thinks it's based on a movie.
Simply not knowing something does not make a person an idiot or anything else. I've read a lot of classics, but never read that one, and couldn't tell you who wrote it. If she hadn't heard of it, and had seen a movie, it's an honest assumption.
I don't know, since I'm not from any country that speaks English, but there are way too many things that are definitely covered in school, with detail, and people still have no idea, so yeah.
Load More Replies...Working at a chain restaurant, you never know what kind of things are going to come out of people's mouths. I once had a lady that literally said to me, after trying her food, "this doesn't taste like the picture.".
“I need you guys to close early every night, because the light from the drivethru is killing my plants”
I once had a woman accuse me of discrimination against people with glasses because I wouldn't verbally read our entire store refund policy to her....while I was wearing glasses.
An older lady once called asking what kind of underwear we have. I told her we carry thongs, bikini cut styles, and boy short styles. She then (very seriously) asked me to describe the difference between Thongs and Bikini style. I couldn't help but laugh while describing them. I told her a thong was basically a string that goes up someones' butt, while the bikini style offers more rear end coverage. It was an awkward phone conversation for me... My manager had to walk away because he was laughing so badly.
Awkward, yes, but it seems like a perfectly valid question, to me. I wouldn't have known the answer.
So you'll be all set now when you get your next pair of ladies' underwear...
Load More Replies...having done a small job at a lingerie store as student I can assure you "thong and bikini difference" are the easy questions, the wonderous world of lingerie is filled with things named different for the smallest difference (try "a" corset and then see how it's really called).
Working in a salon that offers waxing, describing a Brazilian is very awkward...
I was working as a cashier at Target when I was 17, and this guy comes up to me and starts badgering me about my day. Customer: Hey, you look tired. Me: Yeah, long day. Customer: Well, yeah, not as bad as a real job. *smirk*
I wasn't aware that having to be somewhere on a schedule, wearing a uniform, and taking home a paycheck was a fake job!
I'd say I was more tired when I was a cashier at 17 then any day of a "real job"
I work retail and my DAD does this to me. Retail is a REAL job, probably harder than most jobs, because we have to deal with a******s like that.
Sometimes shorter shifts can feel like an eternity, not to mention if you have more than one job and factor in drive time.
I work at a newspaper...and we accept payments for subscription over the phone. This woman (older lady...probably 70+), after giving me her details so I can find her information and pull her account up, says she wants to make a payment by card. I enter the information once, but the page refreshes on my computer and wipes the info. I then tell her "Could you repeat your card number please? My computer erased it for some reason" She replies with "You're entering this on a computer?" Long pause. "Never mind I don't trust computers." She then hangs up the phone. Like...do you think your card is magic orrrr........?
Probably thought you were somehow using an old-fashioned credit card imprinter. Over the phone.
C: Can I keep these indoor plants outside? M: Well, they are tropical plants and we live in Canada so they would be fine for the summer, but you would need to bring them inside during fall and winter. C: Ok, but what will happen if I just leave them outside for winter? M: ...They will die. C: Ok, but what can I do to keep them alive? M: ...
You may build a small glass cube around them and heat it... I think that there was even some name for it... Greenhouse or something like this... At least this is how it was called on the site with instructions how to do it... But no, don;t put greenhouse on your property, it produce some gas and the government will have you shot down (just made this conspiracy up but maybe I will make it in real hoax someday)
I used to work at Staples as a PC Repair tech. Every once in awhile I'd have to sell a computer/printer/anything else on the sales floor. One day I had a lady come in and ask me for help with ink for her printer. Being the only sales associate on the floor, I helped out. Heres how the conversation went down. Me: What kind of printer do you have? Customer: Well, its a printer copier scanner thing... its grey.... Me: Okay, do you know the model number by chance? Customer: Ummm... I think its a Canon, Epson, or Lexmark.... Me: Well those are all very different printers... Do you remember the number on the ink cartridge? Customer: Ummm... I don't. Me: Lets see if I can look it up under your Staples Rewards. I tried looking it up. She never purchased ink from Staples with her rewards card from what I could tell. Me: I don't see it... well, without any information I don't know what cartridges to help you find. There are literally hundreds of cartridges, and without knowing which one you need, its impossible to make sure you get the right one. Customer: Can't you just help me look? snappy tone Me: Well, I'll try. We then proceed to look at about 30 or so different cartridges... There are other people in the store now, and like I said, I was the only one there. Me: Ma'am, I'm sorry I can't help you. But if you get either the cartridge number or model number of your printer, I can find it for you snaps fingers like that. Customer: FINE! I DIDN'T WANT YOUR F**KING HELP ANYWAY. Me: walking away I'm not a f**king mind reader, lady Customer WHAT!?! storms out of the store
OOOOOOOOOOOOOOOOOOOOOOOOOOHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Load More Replies...I'm starting to think some of these people are overgrown brats who never grew up. :p It would be a bit frustrating but she could have just came back with the stuff or with the information she needed.
As I always say, "I can't read your mind, I can't read print that small." Yes, I made that one up myself!
I didn’t have to deal with it, but it was amusing listening to a waiter at an IHOP try to explain to a customer why they couldn’t order “Never ending pancakes” to go.
I thought it was crazy that fast food restaurants put a sign on the soda machine that says: "Free refills, this visit only".
Load More Replies...Customer: My computer doesn’t work. Me: Is the monitor on? Customer: Of course. Me: What color is the power button on the monitor. Customer: Black. Me: Can you press the power button on the monitor? Customer hangs up.
i had several of these myself. a customers already come to my office because she didn't know how to push the power button on the computer
When I did software support I got customers to re-do things they claimed they had already done by telling them that "sometimes it doesn't 'take' the first time". Never failed. My boss used to have to leave the room because he would be laughing so hard.
"HEY I asked for light lettuce!" "Oh sorry." remakes sandwich "Here you go." "...I don't get all the rest of my order for free?" "What? No." She ordered for herself, her mom and two sisters. She was honestly shocked she wasn't getting 4 full meals free from a small mistake.
She wasn't shocked. She was just trying to see what she could get. I hate people like that.
There are people who go to different places and make up some issue JUST so they can complain and demand their food to be comped. My favorite is "this was horrible, I can't believe you served that. I want it taken off my bill." "But, sir, you ate all of it" "I don't care, it was bad, I'm not paying for it".
We didn't have a military discount at the store I used to work at. Once this giant of a man tried to convince me to just make up a military discount for him, he even mentioned a few times that it was usually ten percent. He was persistent for a good five minutes, despite me repeatedly reminding him that it would get me fired. Then finally he leaned over the counter, stared me right in the eyes and said, "how do you live with yourself, you're stealing people's money. How do you live with that?" Then he kept pressuring me to answer how I lived with myself, as if he really needed to know.
In this situation, the proper response is "I like keeping food on my table and a roof over my head far more than I like you, so no, not going to happen. Not losing my job over your 10%." (And this totally pisses me off! My husband is active duty and he would NEVER behave like this or tolerate someone else being this abusive! Nor would I!)
I always ask, if I don't know the store policy, and if they say, " no", I still smile and say, "thanks, anyway." This customer is an embarrassment.
Load More Replies...Sounds like he may be a thief, creating a distraction while the partner steals.
Being a veteran I feel like I’m taking advantage if I ask for a discount. While I do appreciate that business offer discounts, I joined up because it was the right thing to do.... at least for me. Regarding the guy that was bullying for a discount, I’ve come to the conclusion that the more you complain the least deserving you are.
I sell steel and I shit you not this really happened. C: I need 2" square tubing. M: Ok, 20 or 24-footers? C: Which one's longer? (He was not joking.)
A Chipotle customer asked for spaghetti noodles on his burrito while pointing to the cheese..
I've encountered this sort of thing before, English-language learners! You may not know the word for what you want, but you know the words for something that looks like what you want :)
Once, while working in the travel section of a bookstore, a customer asked for a globe of Britain. I got a lot of daft requests but that floored me.
Yah, it's the governments that tries to put the idea that the earth is round shaped into our mind by using 3D devices!
Load More Replies...When I worked at a bank I had a customer come into the branch angry because his account was overdrawn. I looked at the account and noticed several checks had gone through so I told the customer who got even madder because how could his account be overdrawn when he still has blank checks in his checkbook. Dude truly believed that checks were like cash.
I've seen people who are like that with credit cards. Until they don't pay the bill and get stuck with neverending debt - no, really, the interest for credit card debt here is beyond ridiculous.
Not if you're smart about it. My credit card company pays me to use their card. So far they've paid for my big screen tv and several other gadgets - about $1,800 total. I've paid them 0 in interest in the 13 years that I've had that card.
Load More Replies...Wow! I thought it was an old joke or a new meme. People really think that? Damn, some dumb MFers out there!
Maybe the guy reads joke books from the 50s and thought he'd come in an pull that one on you.
A customer asked me to join the army because I had an earring. I was 17, a cashier at a grocery store, and this guy (probably in his 60s) asked me why I had an earring. I told him I just wanted to do change up my appearance a bit and he goes "Can you please join the army? You need a good long stay there."
Idk why people can't just let people like things. Unless what they like is hurting someone or themselves, just let them be happy...
I've seen veterans with piercings. A stint in the army isn't going to change someone's decision about earrings.
Definitely a generational thing, especially if you were 17 in the 80s or 90s. Older people then considered a guy with an earring to be some undisciplined punk. My parents could be verrrry vocal about that!
I bet the old guy wore blue jeans, rolled his cigarettes in his t-shirt sleeve and listened to that Satan's music by Elvis Presley...how soon they forget what it was like to be young.
How old IS this guy? In his 60's: Listened to Led Zepplin and rolled joints.
Load More Replies...Ths only thing that needs fixing is his attitude. Not sure when it became okay for people to provide unsolicited criticism to strangers.
Had a guy come into my work and literally shield his view from.my face because I have a lip piercing... I helped him with exactly what he needed but found it very rude.
I work for a bank, and customers will sometimes call to ask how they can access their account online and do online banking. I told this older woman to go to bankname.com. She started yelling and cursing at me that I made her go into her e-mail and that she can’t believe I’m reading her e-mails. I tried explaining to her that I can’t see her computer as we’re talking over the phone…and she probably just got into her e-mail because it was her homepage or the last page she viewed. She wanted nothing of it. No matter how many times I kept asking her to find the address bar and type bankname.com…she said that it kept bringing her back to her e-mail. The conversation lasted 45 minutes. She was yelling the entire time. I pretty much wanted to shoot myself in the head.
That or they didn't even open the browser and just had email program open. My mom is kinda hopeless with her pc too so I don't bother trying to help her over the phone. She comes to pay bills from my PC now. Lol. Also faster because I can type in everything and she just has to enter the passwords.
A lot of older ppl are not willing to learn technology. We didn't grow up with computers. It can be confusing and scary.
Load More Replies...I set my mom's homepage to her email as she can't find her email account unless I do. And she doesn't understand how to open tabs. People should get a tax credit or something if they take a basic computer class. In my mom's case computers were way after her generation, but being in IT, I see SO many people who have to use computers to get through school these days still being too stupid to even know how to turn one on.
Ma'am are you still there? Ma'am? I can't hear anything, are you there? Ma'am? [Hangs up phone]
When I worked at Burger King, we had a guy who got FURIOUS for not accepting his coupons from Long John Silver's. Also they had been expired for a decade and were soaking wet. Eventually he threw them at me and left.
When I worked at BK, I had to tell this mentality ill, homeless guy that he needed to leave because he was scaring children by screaming at them that their parents were going to get murdered. He then proceeded to inform me, quite loudly, that I was going to burn in hellfire and brimstone for all eternity. I wasn’t even the manager. The manager made me do this because he was scared of the homeless guy.
The. Manager should have done it not left it to one of his employees.
Load More Replies...Retail, anytime a customer didn't agree with a policy. "But I'm a good paying customer!" All of our customers are paying customers. If you do this, stop.
Every customer is a paying customer, if you’re not paying then you’re just a thief. .
What does paying customer even mean? Are there noon-paying customers?
Worked at a PF Chang's and had a guest order the hot and sour soup. She sent it back because it tasted sour. And just the other day best friend who works at a fried chicken place had somebody complain about being charged for extra sauce. My friend told him that it says clearly on the menu extra sauce costs extra and the guy angrily says "I shouldn't have to read the menu!"
i think he ment if he ddnt read the menu he ddnt have 2 pay xtra 4 xtra sause
My BIL used to work cell phone sales. My favorite of his was the entitled kid "Do you know who my dad is?" "No and I don't care. Your phone is still full of water and not covered"
I worked in a library and some entitled rich jerk kid was having a loud conversation on his phone. When I asked him to either end his call, or take it out into the atrium (not a quiet area) he informed me that it was an iPhone (this was in July of 2007, less than a month after the release of the iPhone). I told him I could care less, and that he was in a quiet area. Asshat proceeded to ask if I knew who his father was, then mentioned that his father was a lawyer. I informed him that campus security would be called to escort him off campus if he did not comply. He continued to brag over the phone until I walked directly to the faculty desk and dialed security on speakerphone. I bet his father was so proud.
I think we all agree, BIL is easier and more concise than brother-in-law.
Load More Replies...I had a customer tell me they were deathly allergic to pickles and then proceeded to order an item with relish. I informed them the relish had pickles in it and they straight faced told me that no relish contains pickles and I shouldn’t tell them what not to eat...
"Here's your order sir. Have a good day. I hope you die of those pickles!! =)"
I think every restaurant needs a disclaimer form to sign when someone does this. With blanks they can fill in.
I had a friend once that told me they were allergic to cucumbers but not pickles. Um....
That means they’re allergic to brine. Idiot friend.
Load More Replies...Delivering pizza for a store that only served the west side of town. Our other location covered the east side. Customer: "Can I get a delivery to Pinewood Apartments?" Me: "No, I'm sorry, we only cover the west side of town. You wanna call our Elm St location at 252-...." Customer: "Yeah, I thought that, but I live on the west end of the building, so I thought maybe it was you guys."
"Well Santa lives in the North Pole but he's never asked us to deliver pizza there although he lives on the west side of his building...."
I work at a sandwich shop. "I'm not that hungry. Which is bigger? The half sandwich or the whole sandwich?"
When I worked at an ice cream shop people kept asking for pints when they meant quarts. this happened frequently, even though it seemed straightforward to me. the part that truly confused me though was that although we did sell pints, they were not featured on our menu, so i don't know how they could have confused them.
"Can I return this bra?" "Have you worn it?" "...No." It was brown near the armpits and an underwire was poking out of the fabric. We told her no and she threw a fit. It was a $9 bra. She was with her grandma. They were both weird.
"Can I get a discount since I missed exercise class most of the time but I already paid for it?" Um... can I return oranges to the grocery store that I didn't eat 8 weeks after I bought them?
At a garden center: "Some of your plants are wet."
"Yes, sir. They like it that way. Keeps 'em from attacking the customers."
"They used to be bikini models so they get mad at us if we don't spray water on them every hour.....we also let them swim in the pool every week so they don't become wet witches...."
Worked at that video game store. Had a regular customer call, I recognized her immediately, because she is a mousey, kinda slow lady that I see very often with various stupid problems. Anyway, she calls about an issue with a PS3 controller she just bought. I run her through the questions: new or used? Generic or name brand? It was new, generic. Cool. What's the problem? "There's no sound coming out of the controller." This stops me. What? I ask if she means that it isn't working with a headset. But no. She means what she said. No sound coming out of the controller. I tell her that sound isn't supposed to play through the controller. I tell her that sound plays through the tv. She disagrees. I ask her to make sure the cables are all hooked up correctly. I ask about the game. I ask about the controller again. But she doesn't understand anything, because she never does. She just wants another controller. Whatever. Bring it back. A different controller will not do what she thinks it will do, but as she cannot comprehend technology, I give up.
A guy that went to school with my sister got a kinect from his parents for Christmas. When he tried to explain that he can't play it without the console they said he was 'ungrateful'.
I once returned a "defective" controller to gamestop because the X axis wouldn't work for me, I got another with the same problem... I went back to the store (a little pissed now) and made them test out controller number 3 before I left. Got back home, same issue... took me days to realize that multiplayer minecraft disables the X axis for the second player using splitscreen (no idea why). My apologies gamestop.
Maybe she means that vibrating s**t that they can do, but you can change the controls for that. :p Also, what game store?
PS4 controllers have a speaker so that might have confused her (depending on when this happened).
That tilapia is not a real fish. I work in the seafood department of a grocery store and I repeatedly told her that it is indeed a real fish that can be fished for. She insisted that tilapia is like the "mcnugget of the sea" and that it is actually just a mixture of different fish parts combined in a factory and sold in filets. So many other dumb customers but that one sticks out to me
I was working in a store when a customer wanted to to buy a money order with a personal check. I said we're not allowed to do that. He then asked if he could cash his check and use the money from the check to buy the money order.
That's not so crazy; some stores (usually grocery stores) used to cash checks for customers.
Load More Replies...Did she mean Surimi? I just love when people think they know more than someone who is working in the field.
I also work in a Seafood Dept. We wrap fish and put out for sale when there is no one working in the dept. More than once I have had customers tell me all the fish in the display cooler is expired. I calmly explain to them that no, the date on the left side of the label clearly says that it is a packed on date. If they look at the date on the right side of the label they will see that it is the best before date. The usual response I get is a grumpy OH!, they are angry because I know how to read and they clearly don't. I find it best to assume that 95 percent of customers are illiterate.
Well, the fish they call tilapia could be one of any number of varieties of cichlid, but they are all real fish.
They are farmed, but don't really require anything extra to make them grow faster/better. They do that on their own. They are also still caught wild, but because they're so popular the farming saves time and money.
Load More Replies...“Can I get a quesadilla with chicken and black beans?” Gets quesadilla and says, “I did not ask for cheese on this”. I had to explain the quesadilla translates to pressed cheese.
This happens more often than you'd think. I managed a Mexican restaurant. Customer "escorted" waitress up to me and demanded to know why there was no chicken on her quesadilla. She wanted chicken not cheese. Waitress tried to explain she'd only ordered quesadillas not chicken quesadillas. Customer's response was: Are you stupid or something?
Okay, Fun fact: in someplaces of Mexico exists quesadillas whitout chesee. So technically is right.
Wait, what would be on one of these quesadillas then? I am legit curious.
Load More Replies...As a kid, I worked in a machine shop. A lady once called asking us if we repair washing machines because the business said "machine shop." I told her that our business fabricates metal parts for various machinery, we just don't do appliance repairs. She asked if I knew where to find a washing machine repair. When I told her no, she got mad and called me useless.
We used to be able to look up stuff like that in the phone book. In some ways, internet searches make it harder, because key words mix in unrelated results.
In the U.S., I haven't lived anywhere yet where phone books aren't still available. From little tiny towns with multiple areas included to large cities, there are phone books.
Load More Replies...Someone once legit took their broken washing machine to my GAS STATION/CONVENIENCE STORE calling me useless when I said we dont repair appliances...
Are you sure you put the right bumper on my car? Ma'am there is literally only ONE bumper that will fit on your car. But you know what? You're right. We put a Toyota Camry bumper on your camaro.
If you cut it down so the width matched up, it might be a pretty good look, and certainly more durable (especially if you went with a 70s Ford bumper with the big rubber bump-pads).
Load More Replies...20th Century authorized repair shop put a Corvair windshield (used) in our new Isuzu. We didn't accept it, but they tried.
I once had a woman ask if UK Cosmo was "written in a British accent".
Weird wording, but if in, for example, MS Word you can pick a variety of Englishes for your dictionary and spell check, this one I kinda understand.
That's true, but the magazine was called UK Cosmo so it surely wasn't written in the American or Indian, Australien etc. variation of the language.
Load More Replies...No. We just add random "u"'s to certain words from the American edition.
I’m a linguist, and this isn’t a weird question. A more proper way to ask would be if it is written in “British English”, but it is understood what the woman meant.
"I ordered pancakes. Why does the screen say hotcakes, hmm?" "They're the same thing, sir" "NO THEY'RE F*CKING NOT"
Actually, I know that at least in Japan, they're not. So it would depend on where they're from.
That doesn't strike me as the response you'd get from a Japanese customer.
Load More Replies...Pancakes and hot cakes are different things here in the uk pancakes are thin and hotcakes are thicker so this one isn't all that stupid
pancakes and hot cakes are different things here in the uk pancakes here are thin where hot cakes are thicker so this one isn't really all that daft
I have no clue why this is.... but the word flapjack reminds me of butt cheeks flapping in the wind.... seriously, no clue why, but it just is lol
"The customer is always right, now refund my meal." He wanted a refund for a party of five because his steak wasn't cooked correctly.
They will take it back to the kitchen and do it right. Guy sounds like a deadbeat who has done this before.
Load More Replies...He told his friends:"Come out to eat with me. I never have to pay."
Load More Replies...customer: Hmm what's this? Me: a screwdriver.. customer: Ohhh.. what's that used for? Me: driving screws...
I’m from Brazil. So i can’t tell much about other places. When I used to pratice archeary there were some rich kids (i’ve always been poor and my dad taught me anything he could about reparing stuff), one of the rich kids didn’t know what was a screw driver, or how to use a simple saw. It’s like...he was so unaware of hand work (probably because he had everything on a silver plate) that he lived in a different reality.
Load More Replies...No, it's a sonic screwdriver, on loan from the Doctor. Be warned, though, it doesn't work on wood.
Leonard: What would you be if you were attached to another object by an inclined plane, wrapped helically around an axis? Sheldon: Screwed.
Work in a library. Told a lady she can't be yelling in the library "I don't see a sign that says be quiet"
Is this more or less stupid than the people who, upon being shown that there is a sign, respond, "What, you expected me to actually read that?"
Or "I didn't see that sign". Being quiet in a library is pretty universal. Use your indoor voice.
Load More Replies...In the UK they call it an ASBO: Anti Social Behavioural Order.
Load More Replies...You were supposed to learn that rule before you started school, ma'am.
"Ma'am your face doesn't tell you're more stupid than you look. Does that mean you're not stupid?"
"I want one of them $50 free phones!" It's been 10 years, and I still don't know what he wanted.
Possibly a contract phone as u get the phone free and pay the contract that is the only way I can make any sense of this lol
"I'm looking for sugar free candy without any food dyes, preferably organic, and sweetened with natural sweeteners, like honey. Nothing artificial." Me: "I'm terribly sorry, we don't have anything that fits that description." (Because there is no such thing as naturally sweetened candy that contains no sugars. Hurr durr.) Them: "Really! Isn't this a CANDY SHOP? Why don't you have what I'm looking for?!?!"
Depends on why they want it sugar free, honey is processed by the body the same way sugar is.
Load More Replies...Out of curiosity, I looked this up...even on a natural candy website, there were only nine items that meet these criteria.
So... cherries? Blueberries? Raspberries? Or any other (ripe) small fruit?
"Can you make a pizza no crust, just sauce and cheese and toppings?" Like what?
How the hell do you eat a no crust pizza? o.o Like, do they want spaghetti or something? :p You could just not eat the crust at the end, but they should know it holds everything together. :p
"Do you live in an apartment with no floor? Just bed and TV and girlfriend and all? Huh?"
Like a bizarre salad. But, I bet it tastes good.
Load More Replies..."What time does the 5 o'clock ferry leave?"
Handed a guy a form to fill: «Sorry, here where it says "Name", do I have to write my name?»
If you live in a country like ours (UK) where transport is often late, that's actually a sensible question. I don't think the customer meant it like that though!
I think military time would just confuse him further.
Load More Replies..."I know the price for the job is $2000 but I need you to do it for $700."
"Ok, but I'll have your car, take out everything that compensates for the rest $1300 and return it to you."
When customers ask if we have a specific tv cord for sale (we don’t carry anything specific) then when I tell them we don’t carry it and to check Amazon then ask if they can buy a TV and take the cord out and then return it. No that’s stealing and we wouldn’t return a incomplete product.
"Buy a bra, cut out the cups and try returning the straps. If they take it back, we'll take the incomplete TV set back too =)"
Had a customer try to negotiate a better price for a pack of 4 mars bars when I worked at a major supermarket chain.
I do volunteer work in a charity shop and one day a guy comes up and asks me what's my best price on a pair of shoes marked up at £7.99. These shoes are unworn, come with the box and tissue paper, and still have the original price on the tags which is £49.99. I looked at him and said 'well, as it's a charity shop I'd have to say £50.' It was meant as a joke but it didn't stop him asking again and again. In the end I said that I couldn't knock anything off as the manager wasn't around to authorise it.
god my parents negotiate at charity shops its so bad and they return stuff as well.
Load More Replies...We get this all the time were I work. Mostly because if you b***h enough you can get what you want. "Yes we can"
I always wanted to know what the hell a mars bar is... I wonder if I have a store that sells them where I live. :p
A mars bar is nougat and caramel covered in milk chocolate.
Load More Replies...Most areas in the US aside from flea markets do not haggle, though you can bring in a coupon. Generally, the prices here are fixed. :) I hear not all countries function this way.
But it is pointless if the supermarket's policy doesn't allow their workers to change the prices.
Load More Replies...Customer: "How much does a 67 pound bag of concrete mix weigh?"
"Why should I pay more for the fridge than its parts are worth?"
I get this a lot for the handmade jewelry I sell. Sure I will sell you a piece I spent 3 hours to make for the cost of the wire and gemstones. Because my time, expenses, and efforts are utterly worthless.
The technical term you are looking for is "Value Added" Reflecting the labor, transportation, testing, certification, marketing, and support costs associated with refrigerator manufacture.
Oh... call centers. Two of my favs so far: 1) Customer: I'm not giving you my date of birth, you could be anyone! Me: *patiently explains Data Protection requirements*. Customer: *Screams DOB at me*. Me: *gives customer the information I called to give him, all of it private and confidential*. Customer: Now how are you gonna guarantee to me that you won't sell my DOB? Me: *Dies inside with the desire to say 'Scout's honour'. 2) Customer: *shouting as the tv blares in the background* I can't hear you the tv is too loud! Me: *repeats what I said*. Customer: I CAN'T HEAR YOU OVER THE TV!!! Me: *reaches through phone, rips tv cable out of the wall and strangles customer with it* can you hear me now?
One of my favorite ones while working at a small grocery store; On saturday we always had a deal for customers to get 1 selected item for free with a coupon that came with the newspaper. Ofcourse if the product ran out, we would try to replace it with a similar-priced item. One day the original product ran out really fast, so we changed it to something else and a man came in at around 5pm, complaining to me about "not getting the free item", explained to him that we ran out early, and that we're giving something else in return. Continues ranting "AND SOME OF US HAVE WORK TILL 4.30!" Yes sir I understand but we can't change that, we ran out so we offer the other item." "I DEMAND TO SEE YOUR MANAGER! THIS IS UNACCEPTABLE!" Called the assistant manager, told her what's up, she goes to the guy, still ranting and says "Sir, either take the other free product or leave. We can't give something that we don't have in stock anymore."
Another fav; people returning things that we didn't even sell. A woman was complaining about some food that wasn't good and wanted her money back. Packaging showed brand name that we didn't even sell. "But your shop can take it back anyway right?" ... No. "Why not? .... I'm so happy I don't work retail anymore! :D
Load More Replies...That's what happens when natural selection isn't left to do its job. You know, people with more teeth than brain cells would generally not survive if we were still in the prehistoric era.
I used to volunteer at my local zoo, of of my favourite stories is when I was cleaning up near the gift shop, lady comes up to me "Excuse me, where do sign up to get one of those?" *points across the path at a peacock exhibit." "Sorry m'am we don't actually sell the animals, we do have a variety of peacock keychains, photos and toys." She looks confused now "Ok but I want the live one, you have them right there I can pay." She shows me a whole bunch of cash, probably like $500 worth but I just shook my head and said "M'am, the animals are just for viewing. I'm sorry but we only sell what's inside this store." "Then what's the point of having them out there?" She looks all furious now and she almost screaming but I didn't really know what to do for her "For people to see them." "That's ridiculous! I demand to speak to the owner!" I just pointed at the guest services booth "M'am you'll have to speak with them." She gets red in the face and storms out
That's a new one on me. I've never in my life heard of a person who thought they could go to a zoo and BUY an animal.
Load More Replies...I was ringing up some books for a couple of teenagers while working at Borders years ago. And one tells me, "It'd be really neat if there was a place where you could rent books, like Blockbuster for movies, but you know, for books, instead of buying them." His friends adds, "yeah, but for free!" They both laugh. I respond, "You mean like a library?"
Wow... the Simpsons made a joke were Lisa takes Bart to a library and he looks at the pile of books she picked out :"But Lisa, we can't afford all these books! She explains they will just borrow them. He then smiles and winks at her. He thought they were going to steal them. He too had no idea what a library was.
Load More Replies...One of my favorites was when I was a hostess at a family restaurant. I had a lady come in, 2 days before Christmas, and ask to reserve a large table. I asked her how many and for what date. She said 15 and for Dec 25. I told her we were not open on Christmas day. She actually looked me in the eye and said "You don't have any Jewish people who can work that day!?!" It was one of a handful of times I was actually left speechless!
I don't mind dumb questions from customers, I'll answer you all day if you need an expalnation. very patient that way. but being in the service industry puts you in an automatic disadvantage with a certain segment of customers you are bound to run into. the ones who know they can get you in trouble, and their goal is they want something out of the company, and if it means it's at your expense, that's fine with them. These are the people companies should have the heads up for.
I work in IT. Just today I had someone ask me to come hook up a laptop to their newly installed wall-mounted display. They then proceeded to ask me if I'd need the laptop there...
Oh... call centers. Two of my favs so far: 1) Customer: I'm not giving you my date of birth, you could be anyone! Me: *patiently explains Data Protection requirements*. Customer: *Screams DOB at me*. Me: *gives customer the information I called to give him, all of it private and confidential*. Customer: Now how are you gonna guarantee to me that you won't sell my DOB? Me: *Dies inside with the desire to say 'Scout's honour'. 2) Customer: *shouting as the tv blares in the background* I can't hear you the tv is too loud! Me: *repeats what I said*. Customer: I CAN'T HEAR YOU OVER THE TV!!! Me: *reaches through phone, rips tv cable out of the wall and strangles customer with it* can you hear me now?
One of my favorite ones while working at a small grocery store; On saturday we always had a deal for customers to get 1 selected item for free with a coupon that came with the newspaper. Ofcourse if the product ran out, we would try to replace it with a similar-priced item. One day the original product ran out really fast, so we changed it to something else and a man came in at around 5pm, complaining to me about "not getting the free item", explained to him that we ran out early, and that we're giving something else in return. Continues ranting "AND SOME OF US HAVE WORK TILL 4.30!" Yes sir I understand but we can't change that, we ran out so we offer the other item." "I DEMAND TO SEE YOUR MANAGER! THIS IS UNACCEPTABLE!" Called the assistant manager, told her what's up, she goes to the guy, still ranting and says "Sir, either take the other free product or leave. We can't give something that we don't have in stock anymore."
Another fav; people returning things that we didn't even sell. A woman was complaining about some food that wasn't good and wanted her money back. Packaging showed brand name that we didn't even sell. "But your shop can take it back anyway right?" ... No. "Why not? .... I'm so happy I don't work retail anymore! :D
Load More Replies...That's what happens when natural selection isn't left to do its job. You know, people with more teeth than brain cells would generally not survive if we were still in the prehistoric era.
I used to volunteer at my local zoo, of of my favourite stories is when I was cleaning up near the gift shop, lady comes up to me "Excuse me, where do sign up to get one of those?" *points across the path at a peacock exhibit." "Sorry m'am we don't actually sell the animals, we do have a variety of peacock keychains, photos and toys." She looks confused now "Ok but I want the live one, you have them right there I can pay." She shows me a whole bunch of cash, probably like $500 worth but I just shook my head and said "M'am, the animals are just for viewing. I'm sorry but we only sell what's inside this store." "Then what's the point of having them out there?" She looks all furious now and she almost screaming but I didn't really know what to do for her "For people to see them." "That's ridiculous! I demand to speak to the owner!" I just pointed at the guest services booth "M'am you'll have to speak with them." She gets red in the face and storms out
That's a new one on me. I've never in my life heard of a person who thought they could go to a zoo and BUY an animal.
Load More Replies...I was ringing up some books for a couple of teenagers while working at Borders years ago. And one tells me, "It'd be really neat if there was a place where you could rent books, like Blockbuster for movies, but you know, for books, instead of buying them." His friends adds, "yeah, but for free!" They both laugh. I respond, "You mean like a library?"
Wow... the Simpsons made a joke were Lisa takes Bart to a library and he looks at the pile of books she picked out :"But Lisa, we can't afford all these books! She explains they will just borrow them. He then smiles and winks at her. He thought they were going to steal them. He too had no idea what a library was.
Load More Replies...One of my favorites was when I was a hostess at a family restaurant. I had a lady come in, 2 days before Christmas, and ask to reserve a large table. I asked her how many and for what date. She said 15 and for Dec 25. I told her we were not open on Christmas day. She actually looked me in the eye and said "You don't have any Jewish people who can work that day!?!" It was one of a handful of times I was actually left speechless!
I don't mind dumb questions from customers, I'll answer you all day if you need an expalnation. very patient that way. but being in the service industry puts you in an automatic disadvantage with a certain segment of customers you are bound to run into. the ones who know they can get you in trouble, and their goal is they want something out of the company, and if it means it's at your expense, that's fine with them. These are the people companies should have the heads up for.
I work in IT. Just today I had someone ask me to come hook up a laptop to their newly installed wall-mounted display. They then proceeded to ask me if I'd need the laptop there...
