DoorDash Driver Reveals How Tipping Affects Delivery Time, Shows McDonald’s Order That Has Been Sitting For An Hour Before Being Picked Up
A DoorDash driver decided to spill the soda and explained to her TikTok followers how tipping on the app impacts an order’s delivery time.
A TikTok creator who goes by the name of Sto Rmy (@seasonedcaucasion) started the video by highlighting that she understands why some people might not tip and that nobody has to make any excuses over it. All she wanted to do is to help people realize that it might be the reason why their food arrives cold.
In the real-life example that she showed in her video, the customer’s order had been sitting at McDonald’s for an hour until DoorDash raised its base pay to what drivers found acceptable even without a tip.
Recently, a DoorDash driver made a TikTok about one order that sat at a McDonald’s for an hour before she picked it up
Image credits: seasonedcaucasion
It was because the customer chose not to tip the delivery person
Image credits: seasonedcaucasion
Image credits: seasonedcaucasion
Image credits: seasonedcaucasion
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And while the woman pointed out that it’s everyone’s decision
Image credits: seasonedcaucasion
She wanted to inform people how it affects the service
Image credits: seasonedcaucasion
DoorDash works like this: when customers place an order at one of the restaurants, they agree to a delivery fee and set the tip. The app then pushes orders to drivers who are logged into the app.
Once someone accepts an order, they drive to the restaurant, pick it up, and deliver it to the customer.
Base pay is DoorDash’s base contribution for each order. It usually ranges from $2-10+ depending on the estimated time, distance, and desirability of the order. Deliveries that require Dashers to travel a longer distance, that are expected to take more time, and that are less popular with Dashers have a higher base pay. This number does not change based on the customer tip amount.
But if it is too low and Dashers aren’t interested in carrying it out, that payout goes up about $0.50 every time a Dasher declines the order, so eventually, it will get big enough for a driver to pick it up. The problem is, however, that until that happens, the food inside is just chilling.
After her video went viral
@seasonedcaucasion #greenscreen #doordash #delivery #ubereats #grubhub #driver #foodlover ♬ original sound – Sto Rmy
The Dasher released another one to further explain the situation
@seasonedcaucasion Reply to @rachbish ♬ original sound – Sto Rmy
And sparked a discussion on the food delivery business
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I'm a Visual Editor at Bored Panda since 2017. I've searched through a multitude of images to create over 2000 diverse posts on a wide range of topics. I love memes, funny, and cute stuff, but I'm also into social issues topics. Despite my background in communication, my heart belongs to visual media, especially photography. When I'm not at my desk, you're likely to find me in the streets with my camera, checking out cool exhibitions, watching a movie at the cinema or just chilling with a coffee in a cozy place
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What ticks me off is you have to put the tip in BEFORE you receive your order. Tips are based on quality of service and should only be expected when service is completed and the customer is happy. Why should I give someone money based on anticipation of good service? Yes, I have been burned by these delivery services before.
Right!! When I tip .. any place I do it in cash Because I want to make sure the person who gave the good service gets the tip. Not their boss not the owner or co workers plus it's their choice to report it or not so it won't come out of their hourly wage. You are right a tip is based on service.
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Well a lot of things can happen during your delivery. The restaurant could be late making the food, also don't forget about traffic. You are simply frustrated at things that's beyond my control. And you place your frustration on me by not tipping me. How fair is that to me?
Yes as I posted above we can't control certain obstacles and hold up at restaurants out of our control and we shouldn't be held responsible for those, so drivers always try to contact customers when things happen. I know some doesn't put real number so sometimes u can't but I always try. Also we r not allowed to open bags and check food so if something food wise is forgotten we can't be to blame we don't open the bags. Now drinks we can check if wasn't given a drink and order has drink on it but food no we can't and definitely won't know if it's made wrong we don't open bags so we Def ain't opening wrappers to make sure there is no tomato on ur burger
It's not always the time frame. It could be the driver put the food in the bushes or delivered to the wrong residence. I hate pre tipping. Don't get me wrong, when I tip, I tip GOOD. But if you treat me crappy why would I tip you? It's the whole "I am OWED this regardless of how I act" mentality I hate so much.
Sounds like you didn't leave a gate code in your delivery instructions, and failed to respond when the Dasher tried calling and texting for the code, and you had 'leave at door' as if the gate wasn't there. Can't imagine a Dasher just leaving food at a gate for no unprovoked reason.
What you don't understand is tipping is OPTIONAL, PERIOD!
It's not free when door dash charges a $10+ delivery fee for a 1 mile drive!!
This is why we need to eliminate tipping in this country and just pay people on a normal pay scale. It's a good will based system in a world with a lot of trashy people.
Im seeing thar while you’re not as porcine as james hale below you too are unhealthily fat and that you should be walking, or better yet jogging to get your food for your own health.
Then you have no problem having you food skipped for delivery? Don't complain
I do Doordash a lot and I have a 7 dollar per order minimum rule, because anything less and it is almost always going to be a net negative. But the orders I do take that meet my criteria I always give the best possible service. Personally don't care where the money comes from as long as it meets that criteria.
This is wrong. A tip is based on expectations and perceptions. Often times, the person being tipped has little control over why and how much they are tipped. History lesson time. Ask Google.
Yes, a tip is based on the service received, I waited tables for many years and there are some states that don't even require that servers receive minimum wage example in Florida you get paid $2.65 an hour and out of that the IRS takes your taxes for tip money received. I've had paychecks that I owed money to the restaurant
Except you don't drive your car so you don't have overhead such as gas and maintenance and increased insurance. Gas easily runs over $100/wk for me and I get over 35mpg. I pay $40 extra a month to cover rideshare and delivery insurance because without it, I am not covered while using these apps. You can bet if you don't tip at least $5, I am not accepting that delivery request. I have to make a certain amount of money each month to not go broke and taking no tip orders will never get me there. It will just get me a broken down car with no money in a year or two from now.
Complaining about customers because your employer ripped you off will not get you anywhere in life.
Yeah, Tina. Dahsers also get taxed on tips given. And in California, what you had happen to you would be illegal in the food industry.
That's cuz you're greedy like the rest of the servers and don't consider your tips as income
There is no hourly wage . Drivers are independent contractors. They pay for everything up front and most have to drive so much to make it worth it they hardly sleep ,eat or even get a chance to go home or shower for a couple days at a time. Thts if they can afford a house and car payment expensive full coverage insurance etc . It's not a restaurant an they are not waiters a tip us based off of human dignity . Drivers have absolutely nothing to so w the way the app or the restaurants do things. They are not in the food service industry. They are in the delivery Driver industry. So get yalls life together if u think the luxury to sit on your couch an demand stuff be delivered like your the queen of England. I guess yall think truckers deserve to be bashed but still spend 20 hours a day driving for your stupid Amazon packages!! Get a clue or get off your ass and go it yourself!
Actually you do not have to tip before on Doordash, there is an option to change or add tip after the delivery
Agree I have ordered door dash and I left a comment to the driver that I have cash tip upon arrival and then depending on service depends on amount of cash they receive when arrive
Unfortunately we don't see your comment until after we accept the order.
The problem is then a lot of people don’t tip at all. (Others tip well) if I am going to use my own car, pay for gas, and pay for maintenance on the car I want to know what I’m getting for each trip and you would too. How do you decide whether something is financially worth doing if you don’t have all necessary info to make that decision?
You choose to do this job with multiple risks. It’s not the patrons fault that you don’t like the tip. If it’s not worth it, then it’s best to get another job. You definitely couldn’t do this if it was in a restaurant where you use your car, maintain it too. I know it’s somewhat different but is it fair to punish people based on pay? Do we all know what you get paid? My cousin lives in a nicer area and was making several hundreds-1k for limited driving but she works full time. Uber is a side thing. I’ve had ppl not deliver my food and claim they did. In that case, postmates didn’t follow through and kept trying to create issues basically stole $40 from me which I can’t afford on a limited income. Reading this article has opened kt eyes to something I had already guessed might be happening but with this confirmation, I’m done using these services where people become elitist about expectations and punish others for their decisions. ‘Consequences’ & tips are relative & aren’t linear
This is 1099 not w2 dashers are there own boss/company. You make zero sense comparing other services to your logic. This happens at w2 food delivery jobs all the time. I’ve denied taking deliveries multiple times for w2 because I said I’m not comfortable taking that well someone else will eventually…. Multiple deliveries with multiple risks is in w2 also. Drivers that deliver food for w2 remember which people tip or don’t most people log it so they will purposely take their time or your order last even if it was closer because they can. You want someone to fix something in your life faster? You pay them more. I guarantee you if you tell a guy you will pay him $20 in cash extra to mow your lawn first and not last or the next day it will get done faster. How do you think the shipping delivery business works. Everyones productivity is based off how much they make. It’s life things happen and you just deal and not whine or you pay for it. When I want something done fast I do it myself.
Agree I shop for instacart too and if u ain't paying worth me to shop check out bag and load car and then drive to u carry all the stuff to ur porch for u then I'm skipping it... if u want things done ur way and fast yes do it urself because I have seen shoppers take there time damage items bag them wrong and throw them on the porch so if u don't expect some ppl to be different for different prices go urself
Is it my fault as a driver that another driver or the company who employed that driver screwed you over? No. I don't care what your cousin makes. Different areas pay differently. Yeah, it's messed up that you gotta tip before hand, it's also messed up to think I should waste 40 minutes of my time for 4$. If you can't afford the ripoff of a service, cause that's what it is, a ripoff, then don't do it, or expect that you will be ripping off drivers. If you stopped using the service and complained about it, something might change. Gig work is the only type of work that works for me because I run a small business and need to go handle business at random times, which for door dash means turning off the app, but for any other type of job means probably getting fired. Just because door dash/Uber is exploiting workers does not mean that you are excused for doing the same.
Yes these services r expensive and rip off but that's the not drivers fault who is trying to make some extra income to feed there families I belive if u can afford all doordash fees and can afford to use the service then u can afford to tip ur driver at least a dollar because without them the service wouldn't even be here for ppl who don't wanna go wait in long drive thru lines and want the food brought to them... so a dollar won't hurt when all the fees u already paying for the service . Help ur driver out who obviously need the money and is working here for whatever reason they are not everyone can get a full time job and still needs to feed there kids
We as drivers sit forever sometimes in these lines for ppl so a dollar won't break u , if it does go wait 45 mins urself... lol
"A Dasher" Exactly !! Luxury service. I have used Door Dash at least twice a week for the past 5 months and my orders have been delivered quickly and hot! Only two orders have been wrong and both were the fault of the restaurants. I do not punish my Dasher for a restaurant screw up. That would be like not tipping my waitress at a sit down meal because the Cook overcooked my steak. People need to understand this is a service of convenience and just like convenience stores, you pay a higher price. It's worth it to me to not go out and deal with traffic or wait in lines. Thanks to all the Dashers providing this service.
You're the exception. I dash several times a month and have for a few years. Ive tipped 30% and received jacked orders e.g. dasher keeps entire bag of food for snacks. I know this common bc I know several drivers and every single one of them do this. Dashers are a crapshoot at best regardless of tip. So dont blame customer for shite tips when that is heavily influenced by their peers.
Im seeing here that you are yourself a class 3 morbidly obese man and based on that im thinking that these assumptions about dashers eating orders are projections like how people armed with guns are more likely to believe a stranger is armed, so too is a class 3 morbidly obese individual more likely to believe that others are sneaking food. Furthermore if what you’re saying is true then if thats the case the drivers are doing you a favor by preventing you from further destroying your body with dangerous levels of fat!
Somebody being on a limited income should not enjoy anything privileged or luxurious? An elderly persons whom may not be able to drive or tip well gives you justification to deem them a 'punk customer'? Your a winner.
I'm a dasher and a customer and as a customer I tip ONLY after I receive good service, and how good of service determines tip, period. You are wring for expecting people to pay you in anticipation of you performing well. As a dasher you should expect and respect that tips are not mandatory.
We do respect that a customer doesn't have to tip. But they should also respect that we have a right to decline their order for a more convenient one :)
In my opinion this is a terrible take on the situation man. You said Postmates didn't follow through. Your take should be it's a Postmates bad business dealings. I tried two deliveries for them and they were absolutely garbage to work with. Pay was extremely slow, and as a worker I had to wait for over an hour for assistance on my first couple of trips because of issues. Plus the app sets you up so far away from where you AGREED to deliver. So what is it, they don't pay well enough and people don't tip well enough? If people are working with these services they are probably needing the money, and choosing to do something else isn't as easy of an option you think it is.
I have 3 reasons specifically why work for myself. 1: I don’t have to do dishes 2: I don’t get stuck in a it’s to busy to let you go home even though it’s time for you to get off two hours later your still delivering and if you leave you get written up. Then after you still get to do dishes. 3: I work my own schedule i decide to work 30 min or 15 hours a day. No ridiculous excuses I need to tell a boss I have to go to another job or I’m sick but they require a doctors note when you work for yourself you are a lot happier because you grind for the money you want.
Its simple, I don't have to accept a no tip order and I don't. I do have expectations about how much I should make to drive my own car around for you to be lazy. Nothing wrong with you being lazy btw. I appreciate it when people are lazy because I get to work for them. You shouldn't EXPECT me to bring your food 5-10 miles for $2.50 either. That is at least 20 min worth of my time. Then factor in gas, maintenance, and the extra insurance cost. Yes, I expect a fair minimum amount to deliver your food, who doesn't? That's how society works, everybody expects things from others and others give something in return. Or should I expect nothing but give you everything?
Don't use it then. Trust me, doordash has millions of customers who tip well. We don't need your cheap ass on this platform. Go get your own f*****g food
Well, same goes to you. Glad your no longer ordering then, because if you can't afford to tip then you should change jobs or not order instead of telling people to change their jobs. You have no idea why some people started Dashing or their circumstances, and they have a right to a decent pay just as everyone else.
Maybe because that driver wasn't the cause of it being held up, but was the one who decided to make sure you got your food
What ticks me off are the amount of people who say "I tip cash" or "I'll tip after I get my order". I have nearly 3000 deliveries and I've received cash maybe, I'm being generous, maybe 12 times. I've received a tip after delivery less than fingers on one hand. Here's a tip: no tip, no trip
You all really have no understanding of what is going on in the service industry right now, by your comments. You want quality service you probably will not get it in many of the restaurants right now, either. They are short staffed because of pay and how the customers treat them. And so you expect someone that is using their own vehicle and their own gas, getting wear and tear on their vehicle, to go pick up your food ASAP and deliver it to you just as fast....., right. She may have been the nice driver to pick up the food and deliver it, (yes I said nice, I worked it for a few months and would have skipped no tips as well) But who knows how long the restaurant was sitting on the food or how busy they were when they made it. Last thing you want to tip like your in a restaurant, go to a restaurant. They are in the service industry, but how you get your food is NOT comparable situations. You don't work for free so don't expect them to.
You do not understand WE the customers are still paying for a service. If you do not make enough money, take it up with your employer. I have the utmost respect for frontline workers, my husband is one.
We are our own employers. We are independent contractors and as such WE decide what "job" we want to do. I'll compare it to a temp service. They charge a fee for connecting an employer to an employee but the employer is who ultimately pays the employee for the work they do. You, the customer, are the "employer" and the drivers are who you've hired (the employee) to provide your service. The delivery service is only the middle man connecting the driver to the customer. Pay the person you hired (the driver) a decent wage (tip) or do the job yourself (get your own food).
LOL, just bc thats the way YOU want it to be does not make it so. YOU NEVER worked or hired through a temp agency either or you are failing to understand the differences in the work model heirarchy. The temp worker is paid thru the the temp agency, not the customer, same as YOU. How many temp workers get monetary tips? ZERO!
Doordash is not an employer. They have tons of independent contractors. They just help us find customers but it's no different than you going to a mechanic and saying I only want to pay ten dollars and they say they only do it for twenty. They are not your slaves, so why do you s**t on them for refusing to take a 3 dollar order that burns two dollars in gas? Do you exploit migrants to do your house work too since you have no problem exploiting drivers? Once again independent contractors make a contract with you, you are the shitty employer not paying enough.
When I pay a general contractor to fix a roof's house, who then (as most do) hire independent contractors to do said roof, the independent contractor does not get repaid or tipped by me. Not that complicated, these comments just go to show that MOST (not all) Dasher's either don't have the background/education to understand these hierarchy concepts, are incompetent, or just lazy and want higher pay for low-level skill/competency work.
@A dasher No, no you are not. Self-employment would emply entreupeneuralship. You are an independent-contractor hired to provide a third-party service.
Actually we are self employed. We employ ourselves for micro contracts through multiple services calling them "gig apps." Also, a quote from the IRS website "If you are a business owner or contractor who provides services to other businesses, then you are generally considered self-employed." We clearly provide a service to other businesses, those businesses are called DD, UE, GH, Lyft, etc... Stop making your own stuff up and actually do some research. You sound foolish.
Uber eats you can change your tip after the order arrives. I’ve only done that on two occasions and both times I actually increased my tip
Right! Maybe we should all be putting in a high tip and then lowering it? Why are customers expected to pay all these damn fees? Uber Eats gets to a point where they refuse a refund. Missing shake... oh sorry we didn't give you a plain burger before and your fries have been left out we refunded those so sorry you didn't get your shake we gave you a max on refunds we can now mess everything up and you get nothing!
No, but they are partially your employer so straighten up! You want more money, YOU get a different JOB or better education. Delivery drivers SHOULD NOT MAKE AS MUCH AS SKILLED WORKERS! You're working a teenager-level competency job but want pay on Bachelor lvl salary. YOU'RE LAUGHABLE!
Yes, we want more money then $2.50 per order. On a good day you can make 3 deliveries per hour but normally its 2. Nobody is asking for a bachelor level salary either, well at least nobody intelligent is. I make good enough money because I don't have to take that $2.50 order and I wont. Someone else will though and what is laughable, well not really because its actually pathetic, is taking advantage of someone who isn't too bright and having them drive across town for $2.50. What you pay in delivery fees is irrelevant because the driver only gets $2.50 base pay per order. Don't expect me to take a loss for you or DD. Yes, there is such a thing as the driver paying to deliver your order when it costs them more to get there then they get in return.
I Googled your name and I was shocked when I saw your middle name was CHEAP-ASS! Keep up that shitty attitude, you'll get punched sooner or later!
And your a jack ass. Plenty of Dashers have college education and higher, maybe they COULDNT GET a better job and they shouldn't be discriminated and cheated off good pay just because this is the job they can do atm. Plenty of Dashers do their job WELL. I for one always have my hot bags, and have my whole trunk seperated for different orders. Sometimes no matter how good I am, customer still doesn't tip or have the nerve to complain about things that were out of my countrol. I invest in my job so I can do it well, and don't assholes like you belittling me or anyone else who is trying to get by whether they were layed off, have a pHD or not.
You are using this platform as a means to abuse people because of Door Dash not appreciating you as a driver, not us.
If you can pay $30 for your food, you have $2 $3 to tip the driver, cheap monkey
So YOU CHOOSING to do a job that is heavily tip influenced, is somehow the customers fault now? Silly.
We don't work for UE or DD and we don't make their policies. Alot of the food comes in sealed bags so we can't check them either. Missing shakes would be our fault, unless they were said to be in the sealed bag and sometimes they are. Why should us drivers be the ones who take all the loss when we weren't the ones ordering food and we didn't set the price for food or delivery fees. We get a base pay of $2.50 per order plus tip. You're blaming the driver for DD, UE, GH, and the restaurants mistakes. None of what you said has anything to do with the delivery driver. Also that is one heck of a exaggerated situation. Passing the blame to the driver for something they can't control is idiocy. I hope you never use the platform ever again.
If you're missing a food item, ALWAYS report it to the delivery service/app! I've done this multiple times before with DoorDash and they've always issued me refunds in the form of Dash credits, which I've been able to use for future orders. I also make it a point to let customer service chat (who issues these refunds) know to never, ever penalize the Dashers for this, because 10 times out of 10 it was the restaurant's fault. In fact, I still remember the last time this happened and how I saw every single thing I had ordered on the receipt, but there were a couple of missing items from my order. DoorDash very kindly took care of me there and I'm sure kept the tip the same.
Yes door dash allows customers to change there tips as well so yes tip at least a dollar and u can remove it or increase depending on yr service after
This is a falsehood. Uber/eats you can. Grubhub you can. Doordash does not regularly provide that option. If they did, this wouldn't be an issue.
You people are idiots. It lets you adjust the tip during and after the delivery 🤦🏾♂️ the ones complaining on here, probably don't even tip, you just want to feel important and complain. But don't even know what you talking about 🤦🏾♂️🤦🏾♂️
YOU are the IDIOT. Wrong app fool: uber, grub, insta, and postmates allow this, Doordash does not.
I have as well, even with a tip. Service doesn't change with a tip.
Think about it from the driver's perspective though. At least for my job, we don't get paid mileage getting to the restaurant, just from the restaurant to you. We don't get any benefits. Our employers don't help us if we get into an accident on the job, or with wear and tear on the car. It's a cost-benefit analysis every time we go complete an order. If someone doesn't tip, we have very little incentive to carry out the order. Tipping SHOULD be based on quality of service, but employers have exploited the system so much we HAVE to rely on tips to make a decent wage. We need to go after employers to fix the gig economy, and until then, you should tip or go get your food yourself. I will say, when people tip well, that food is getting five star service. I'll turn my seat warmers on and take the turns real slow for 25%.
Your cost benefit analysis is using the wrong parameters. You are an independent contractor paid on a per-diem for fulfilling 3rd party service, in this case, delivery (as ALL independent contractors do). You are no different than the delivery person Best Buy hires to deliver goods and services to your home (e.g. washer delivery and install). Independent contractors in the same field do not require a tip fulfill their implied duties (e.g. no damage and prompt work). You are trying to get paid like a server at a restaurant, however, servers in restaurants are not paid per diem and their hourly wage is reduced in reflection of the their tip rate. By this standard, to make an equivalent comparison, a Dasher's per diem rate would have to be constant yet effected by the rate of which they are tipped (e.g. a dasher would wind up receiving no per diem on a delivery if the tip was too high and offset). Seeing as how that is not happening you're point is mute.
Delivery with doordash is different from delivery with the actual restaurant (for those who deliver). If you work as a delivery driver *at* a restaurant, you’re also getting an hourly wage. With doordash, we primarily rely on tips because doordash is so terrible with their base pay. Let’s also remember that as delivery drivers for doordash, we are using our own asset (car), and it’s not cheap to maintain a vehicle. Even a car that is good on gas:mileage, if you work doordash full time, you can easily be spending $100 a week to fill your tank, not to mention money for tolls, and overall money for car maintenance like oil changes, tire rotations/alignments, inspections, and other things. Let’s not forget that money towards that is not profit by the way and we are here to make profit to pay our other bills. If doordash isn’t providing a high base pay with low or decently low distance, not picking up the order. Tips aren’t guaranteed, and there are cheap people who won’t tip at all.
Dashers base pay is something they accept when they sign-up. Quality of work should not be passed on to the customer as a financial responsibility. What if your plumber, mechanic, or other service employee/employer would only provide standard quality service if tipped well! Temp agency and independent service contractors do not get tips at all, ever.
Don't you pay for your food before it's made based on anticipation that it will be cooked properly? Don't you pay the company upfront on anticipation that they'll place your order with the restaurant and locate a delivery driver for you? So why wouldn't you pay your delivery driver based on anticipation that they'll deliver your order?
Ummm, bc Doordash pays the driver to deliver the food. The tip is extra compensation for quality of work.
Yeah a restaurant is supposed to pay their workers too. That applies to all businesses. And really a Dashers ONLY job is to get your food to you. The ones that do extra go above and beyondm. Its a service not necessarily a "quality", so thats a dumb excuse. And if you didnt like their service, a customer can complain. I've been written up and threaten to get fired over false accusations from customers so i know they can do it, preferably for legit reasons. Not claiming food wasnt delivered when it was just so they can get a free meal. Love how everyone talks about how Dashers mess up but nobody talks about the fraudulent customers or the dangerous situations they put drivers in. Like when a man tried to make me go into his hotel room to deliver his food. i declined and left at the door, he had no right to complain but of course, he did. So stop talking bullshit already. Restaurants have the right to refuse service, if they want to kiss ass to bad customers, thats their choice.
The reason this is changing is due to non-tippers. Look at it this way: you know you're supposed to tip, it's a social contract. When you don't tip, you steal from the driver in the form of time. How about you go to a nice restaurant and see what happens if you announce you're not going to tip before you get service. The only difference is that the Dasher can skip you. The waitstaff will be forced to work your table, but eat that food at your own risk.
This makes no sense. Nobody declares whether or not they're going to tip anyway. Drivers should make more without tips, and customers should be encouraged to tip good service. Neither side is wrong.
They have pretips on all online major pizzas chains and those people will usually decided which order to take and which goes first based off that. How do you think realtors choose there business with clients based off the amount of the property buying or selling. There % is what you call a tip is based off the work they have to put in for the sale and when it’s two clients one where you make 9k and 1k and the work is the same amount of time but you can only choose one guess who’s gonna get it. Most places that has no real value won’t sale unless it’s a w2 realtor which they have apparently where commissions aren’t how they are living. Tip are commissions it’s the same relative situation.
then you would pay more anyways. You know how many people got upset when they added a two dollar fee because states limited their commission from restaurants. You are the moron that thinks more taxes are the solution to problems when you could donate money willingly. People think the restaurants will just pay more but not raise prices are morons. You can either pay with tip or pay with the base cost, but your ass will still pay.
Ok so I pickup your cold what do you want me to do put it in the microwave. You are also tipping for a Convenience of having the driver pick it up for you.
I am paying to get food as well... and hell no I don't want soggy microwaved food! You keep focusing on your tip there are fees that we pay for that convenience the tip is for the service received not the convenience.
Yes we being paid to go to place get food and take to u, other things wrong with food or order is between the restaurant we just pick up the food and bring to u, we should be tipped to leave our house use our gas and wait 45 mins or longer in a drive thru lime to get yr food and then drop off to u and follow ur drop off instructions not if someone doesn't follow ur instructions or bring ur food now u bash that driver but not all of us
Oof, tough getting through all that but I'll try. Everyone puts wear and tear on their vehicle to get to work. Most service jobs have drawbacks (Dashers wait in lines and mechanics get dirty) remember you chose this line of work not the customer. The customer pays a general contractor *Doordash fees for a service. In this case, the service is food delivery. The general contractor *Doordash hires an independent contractor *you to perform this service *delivery. The independent contractor *you is paid *per diem by the general contractor *Doordash to fulfill this service *delivery. Your logic is to excuse poor execution of paid standards *acceptance of delivery because the pay *per diem at your job *Dashing is not to your financial liking and that financial burden should be passed on to the consumer?! Considering, I can see how this may be your best employment option.
That's an excuse to not tip lol. You're free to wait til it's delivered and tip then but don't complain when no one wants to do it.
Right but then the restaurant should start complaining. Maybe their policy should be if the good sits for x amount of time the delivery company has to pay a fee for the food to be re-made. They are going to be effected as well. The food sits there for however long and the customer gets poor quality food. The customer then complains to both restaurant and delivery company. Maybe restaurants should have a separate section for these companies and not bag up orders until driver arrives. The delivery companies are marking up cost to customers... they felt during the pandemic they needed to give a hand to the restaurant... so charge us more? We were hurting during the pandemic too. So why put it in my shoulders. They upped charges without saying a word. You could be turning down a good tip not everyone tips with card!
Some restaurants DONT make the food until a Dasher arrives, which just makes for a longer wait on the driver as well. And like James said, you are in the minority, IF you do what you say you do. Because everyone whos told me they'd "tip in cash" have lied. Never come through, maybe only once.
Look just accept that you're in the minority and either deal with it or adjust. Most people tip with their card. Since that's the case, most experienced drivers won't take a chance on a no tip order in hopes that the customer will tip cash. It's FAR easier to just decline the order and take the next one that tips upfront.
What would motivate you more? Knowing you are getting a great tip before you get your food? Or picking up a tiny order without knowing??? Honestly if everyone thinks the service is so bad, then unglue your @ss and get it your self!!
Tip stands for "To insure promptness", not how well you took care of me. All my food goes in the hotbag and I take care of my orders the same regardless of tip. That's just professionalism. But I won't take an order under 6 dollars. I decline alot of low and non tippers. It's nice that you would tip after. But most people don't tip after the fact. So for me it's not worth the risk or my time. Welcome to the digital world.
You're missing the big picture when you order for delivery it's because you Don't want to drive a and pick it up yourself we have nothing to do with the restaurant's timing and service all we do is pick up a bag and deliver it to you that'll that alone it's great service
I always tip a little through the app (my orders are usually less than £15 so 10% ain't much) then give them a couple quid in change if I'm happy with the delivery
Because 9 xs out of 10 sleazy people will not tip afterwards even if they received gold with their food.. So I believe it's best you offer something for the hard work put in by someone other than yourself to get your food
No one should be tipping in advance for anything and any app that encourages that is just creating an eBay auction for food delivery. If you don't like the way you are paid doing the job YOU chose to do, QUIT and get a regular hourly job. Uber Eats, Door Dash, etc. You knew going in that you were not going to be in control of the situation, yet chose that gig job anyway and that's on you. Do you want a more consistent situation where you actually have more control as a delivery person? Then work for a place that hires drivers directly (Dominos, Papa Johns, etc.) Most customers do not care about excuses, whether it was your fault, app problems, restaurant problems, traffic, etc! They are expecting their order in a timely manner, correct and undamaged. Just quit your b*tchin over a career choice YOU made and lose the sense of entitlement.
He wasn't complaining. He was stating a fact sand giving a tip (pun intended) to those wanting the best out of the service. Now I'll use your comment against you. If you don't like the app, don't use it. You know what you signed up for, that you weren't going to be in control of the situation, yet chose that app anyways and that's on you. Most drivers don't care about excuses. They are expecting the order offered to be worth their time and effort. Just quit your b*tchin over a service YOU signed up for and lose the sense of entitlement.
Exactly! Like that post a while ago about that Dunkin Donuts barista who doesn’t fill the cups all the way if he doesn’t get a tip - why should people tip him BEFORE they’ve gotten a drink? I’d you go to a restaurant to eat you aren’t expected to give the waiter their tip before you’ve received any food, why are we obligated to tip for these other food services before receiving anything?
Places like DD, McDs, BK, any fast food joint that actually pays a regular hourly wage! No one should be tipping those employees for doing a job they are being paid normally to do. Regular restaurants that only pay the tipped minimum wage are different, but when being paid regular, no one should be expecting to be tipped. Seriously, what makes a DD barista, or any of those others special to deserve a tip? No one tips the cashier at the supermarket, the bus driver, train conductor, pilot, the police officer directing traffic, etc. All of them provide a service as well. Those others on a non-tipped wage should not be feeling entitled to a tip just for doing the job they were hired to do. Why should the $10 per hour person asking, "do you want fries with that" get a tip when the cashier asking, "did you find everything you need today" not?
If you go to a restaurant for a takeout order you DO pay for your food before you get your food. Why shouldn't you pay your delivery driver upfront as well? We go to the restaurant to pick up your food AND go to your location to deliver it to you. We aren't waiters. We aren't serving you. We don't get paid by the company you ordered through. They offer us a small compensation from their fees you paid them for the luxury and convenience of having your order placed for you, having them locate a delivery driver for you, and for allowing you to make one payment instead of multiple payments, that they then disburse to the restaurant and driver. Why do you expect us to work for free? None of us are under any obligation to deliver your order. We won't lose our jobs if we don't deliver your order because we don't work for the company you placed your order with. If you want your order delivered then pay your delivery driver.
You are at the misunderstanding of a w2 job dashers are 1099 & choose which orders to take. No one will ever take you order to drive 6 miles for $2. I won’t do a order unless it’s twice the $$ for half the miles (exceptions total amount Vs Time it takes to complete order vs how far away it is.) gas prices don’t affect me as much as others because I drive a hybrid and I also cruise about 35mph because driving any faster just brings you to a red light wear and tear on a vehicle as well. What you don’t understand is gas prices fluctuations where the driver is they could be further from the store then you’re & thats doors dash’s fault as well as the person who tips and accepts the order. You won’t be happy to get your food unless you go get it yourself and even then you will blame the restaurant the traffic or whatever you want to because it’s never your fault. Most humans never take accountability will always blame others because they think they are right.
you dont have to tip. if doordash charge u $5 delivery fee per mile and majority goes to the driver who is using his own vehicle and time to get the order to your door. u are comparing a service at a bar where the bartender walks few feet to get your beer to someone using his own vehicle and driving to the restaurant and your place to deliver your order.
I think apps need to add how many times drivers have turn down a delivery because of the extremely poor tips that people leave. I used to drive for a few months and turned down the same deliveries multiple times. To blame the driver who ends up delivering your food if it takes a while isn't fair to them. And it's not fair for people to DELIVER something to their house for FREE! Get over yourselves. If you wanted it for no delivery charge get off of your lazy butts and get it yourself.
I wish I could. My husband & I are disabled. We are both in power wheelchairs, without a vehicle. Are we lazy, because we can't "get it yourself"?You are a crapweasel!
That's most unfortunate but it doesn't excuse no/low tips. If you can't afford the service, find a cheaper alternative. My younger brother is severely handicap with cerebral palsy. No one should work for him for cheap or free unless it's out of love (like my parents, youngest brother, and I do). So you shouldn't expect free or cheap service from anyone outside of your family or other loved ones.
Maybe not lazy, but inconsiderate. Someone is doing you a service, be fair to them. I am disabled myself and I work this job, carrying peoples 6 cases of water bottles up 3 flights of stairs, killing my spine and legs for them. And do I get a thank you ora tip for my troubles? Most of the time no, but I push through with the orders I do accept because I also need to, same as you need the delivery services.
It demonstrates how screwed up the US is. The companies should be paying people a decent wage off the top and not relying on the charity of customers. I am much happier paying a higher price up front when I know the cost rather than trying to figure out what is a good tip. This sort of crap only happens in the US. Pay your workers a decent wage you cheap bastards.
The put $0 for a tip. Take your chances because that's on you. If it takes an hour, it takes an hour. Rate the damn order. Once the rating gets below 4, a dasher can't dash anymore.
Once I tipped a good amount for my doordash delivery to be delivered.....to the WRONG address. The crazy thing! She delivered it to the apt. door that was virtually 3 steps away from mine. If my address says Apt C3,. Why would you be so distracted and dumb,that you deliver it to C3???!!! And not only that place my food on top of their Amazon boxes! I got hungry and went to look for the food, when I got the "delivered" msg(no photo), I'm barely out of the door, when I see my order....next door. DOH! Laughable! Oh not only that, she kept saying her gps broke, and I could see her doing up and down the road on the map. LOL!!!! Seriously though, that was a one off. Even if I don't have much $, I will remove something from my cart, so I can be sure to give a good tip.
Actually you don't have to tip before your order. After the order is delivered you can rate the delivery and the food. At that point if you didn't tip it will ask you to tip. I always tip at the end depending on if the driver does a fast and efficent job and doesn't decide to drive 15 miles in the opposite direction to drop off 5 other orders.
You can actually add a tip "after" you receive your order. The app will give you the option if you open it up after the dasher leaves your delivery. And If you've already tipped,you can even change the tip to higher or lower in the same way.
I completely agree! I also tip in cash usually 20-30% if service is excellent, fast, and nothing has been forgotten. It would make sense for Doordash or whatever company to allow customers the option to tip in cash when ordering. That way driver's could see 2.75 base (or whatever) + cash tip. I feel seeing that as a driver would make you more susceptible to accept the order instead of automatically refusing since the amount appears so low. And with that said, I bet 9 times out of 10 the driver will be quicker and more vigilant with corrections to an order just to anticipate a good cash tip after the service is completed. Anyway, opinions are like assholes, everyone has them and some are kinda shitty. This one however is not! Lol
I'm in complete agreement here I leave a small tip in the app cuz I know these apps don't pay the drivers a whole lot but beyond that I am not giving them a $15 tip and praying that they get my food to me while it's still hot enough to eat they want that $15 too get that food here quick they want a $20 tip get it here faster than I thought it was possible
Because it's not the dashers fault that the food sat there for an hour. If they weren't tipped before hand, they probably wouldn't get a tip at all - and that's not their fault. It's different than eating in a restaurant.
I'm with Joey on this one. You're saying you want to tip us based off, how early / late your food was there, how hot the food is, and if any items are missing, which is all out of my control as a driver. I just take the food put it in my car and drive straight there. Less and less people are doing deliveries nowadays because the cost of gas has gone up by a whole dollar per gallon, so yes I'll be pissed if you don't tip me. I'm just glad I work for a nice Buffalo Pizza place where our customers almost always tip.
I agree with you. Most of the time, I get great service and always pick the higher amount for tipping. I had an issue recently where the driver dropped my food off at the wrong apartment. I messaged the person and told them I didn't get my food and they said that the "app said unit 40" when I live in 60. I order food all the time and have never changed my address. I took a screen shot of my address and they did nothing to correct the mistake. I ended up wandering around out in the damn rain trying to find my food. By the time I got to it, it was cold!! I didn't get my money back and the person got to keep their tip.
Tips actually are not based on quality of service. In the US they are an essential part of a service worker's wages. They are the baseline. If you don't like it, push for a higher minimum wage and eliminate the double standard for servers.
Right, I get what you are saying and respect that but there is a huge difference. Dashers are already using their time, their car miles and gas before you get your order, unlike waiters who serve you on the spot. And most of the time, if there is a mistake, it is not the Dashers fault. I wish people would stop blaming Dashers for bad RESTAURANT service. And besides, people who claim "we would tip after for good service" never do. I've even had people type "WILL TIP IN CASH" on their notes and do I get a cash tip? Nope. Just lies they think will get their order there faster. When the app sayd $0 tip, 99% of the time, that what it remains. I've only ONCE had a customer add a tip after in.the 3 years I've been Dashing (not including Walmart orders). So really thats an excuse, because customers have the option tip after but....they choose not to, even after a job well done.
I agree. I’ve received an order where this raggedy lady ate my cake. I checked my bag before she left, saw the empty cake plate in her passenger seat and confronted her. She said she didn’t know what I was talking about and it was so difficult to get my money back/file a complaint on that dirty hoe.
I don’t know if you can but why do you think that is ok? Unlike you I don’t need to hide my name here. Changing a tip on a food order is the same thing as changing the pay of a realtor helping you with buying or selling a home for you. It took them 20-30 days to do the work. You get mad at the timeline which isn’t in their control but All of a sudden you just want to drop them and go with another realtor? 3% on a 300k home well guess how much you just decided to take someone’s money away? $9000 how do you think that person is gonna feel when you took there tip away? If you think playing with peoples money is smart then go ahead but that’s the same as playing with peoples minds are people are crazy. Just remember they know where you live.
Agree tip less and increase if service is good, but yes still tip something so someone will want to take ur order and get ur food
Because if restaurants mess up this human being still was nice enough to wait 45 mins in line and bring ur food to u so yes a dollar would be least something for them doing u a favor... if it turns out good increase If it's bad u lose a dollar but food is bad have fun with restaurants refunding on there mess up
You do have the option of making changes to the tip amount. I've done it on several occasions especially when my food was very late, cold or inaccurate. Majority of the time, the restaurant is less than ten minutes away! (Often tip at 20-25%; so I can't say that it affects the delivery time.)
Your driver has no desire to make the food late. They will only take longer and make less money. If it's late, it's 99% of the time not their fault. If the food is inaccurate, how could that possibly be their fault? You want your driver grubbing through your boxes? Half the time, what's in the app as being your order is generic stuff like "food item 1" anyways, so checking the order isn't even possible. That is not your driver's fault. Every driver knows that is best for them to get to you as quickly as is reasonable and safe in order to get on to the next order.
The biggest problem with every comment on this thread is calling it a tip. It would be so much better to call it compensation. How much are you willing to compensate someone to drive a certain distance to do something you're not willing or able to do? The time and distance paid for by the delivery service is around 23 cents a mile no matter what you tip. They also get paid for time, that probably comes to about 10 cents a minute for time to get to the restaurant and to you. So if you live 20 minutes away from the restaurant and it's about 10 miles they will make about 4 dollars and 30 cents for that order regardless of your tip. Now factor in gas and taxes. Now that driver is making closer to $3.00 for this trip. I use these services and always pay a minimum of $5 and for restaurants further away I do about $1 a mile. This is plenty enough that any driver that gets the order will be more than happy to take it. I don't look at it as a tip, it's a compensation for a convenience.
Amen. I had to wait forever for an order recently and I am sure this is what happened to me. I did tip. I in fact tipped 15% of the total bill which I think is considered to be standard nowadays. I shouldn't have had to leave any kind of tip since tips are based on service and this was before any service was performed. But I gave the standard 15% anyway and the driver apparently decided it wasn't enough and let my order get cold. The same Dasher also ignored the instructions I left on doordash.com as to how my food needed to be delivered.
It's not "the" driver that let your order get cold... it was all of them. Every driver agreed that you were being cheap that day. The sad thing is... the Dasher who finally brought your order actually did you a favor. He took your piddly little order because he was being kind... and because it was probably just on his way with another order anyway. We call it a "charity order". You're welcome.😊
You cant say the Dasher "choose to let my food get cold" AND "He didn't follow directions". If your food took a while to get picked up and a Dasher decided not to take it. Its not the fault of the Dasher that DID finally deliver your food. So it was most likely different people. If they delivered it, they deemed it fair enough pay so you cant blame him for both things, just maybe one of the two. If a Dasher declined your order they are NOT the same ones that delivered it.
I use to think like you before I started delivering myself. Delivery isn't the same as waiting at a restaurant. A waiter/waitress has all of their customers come to them. So a %15 tip can be a nice profit. However a delivery driver has to go to the restaurant and then to you. So they're paying a lot more out of pocket than the waiter/waitress. Therefore, if you tip it should be based off of how far away you are from the restaurant. If you want to tip really well, $2+ per mile. If you want to tip bare minimum $1 per mile.
Now yes that's bullshit the drivers shouldn't do that, that's f****d up ppl but not all drivers r like that and I drive because laid off at work and I got a family to feed and I do great job but I won't accept 2 dollar orders either
You are the reason people hate sleazy customers that want food why would you rob someone of money you promised to pay ..
I don’t know if you can do that on doordash app but I would be more afraid of the driver remembering this and a series of unfortunate events happening called karma. I don’t personally get offended by it is business. That being said changing the tip won’t fix your problem when people remember your address then they purposely hold/stall your order for 30 min while going to do another delivery on another app then unassign it just to get back at you because they remember you screwing them. This is a rant right here but Logically most humans are the worst kind of scum and never will take accountability for their actions because they have the need to be right even if they aren’t. Most people are not mature enough to. Kinda like a divorce most idiots think it’s super smart to screw the other person as hard as they can in a divorce. Why not just be mature and civil? Someone cheated? Be angry sure but Be mature about it.
So their entire business model is based on scamming people into funding the company's wage bill by effectively holding the goods customers have PAID FOR to ransom. Wow, the American workplace is one f_cked up place.
Why I never have and never will use them. The "gig economy" is a huge scam by corporations to practice wage theft.
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Yes they're turning me off about ordering from doordash or any other delivery if they have people working for them they should pay them because I've got several orders but not even have my order and then when I try to call them bike or email them about my order wasn't right they never refunded me
It's not like "gig" companies are the only ones doing this sort of thing. Restaurants in many places pay at least servers and often other staff < $3/hour. Some of America's most profitable companies pay low level employees so little that they qualify for benefits like food stamps. These "gig" businesses are just following the pay model traditional businesses created.
How do you think their prices remain so reasonable? Few will use their service if they pay full wage to the drivers and increase prices. Even fewer will tip at that point, either. Sure, its shady, but in this day and age people are aware of how it works and choose to/not to use the services.
Y'know, I see a lot of people who say that paying employees in whatever company or industry will cause the prices to go up and they always seem to exaggerate and act like something as little as a drink could cost $10+ when really, prices would go up a few cents to a dollar or two (maybe). But you know how I nearly paid $10 for a drink without an employee getting reasonably paid whatsoever (and this was before tipping)? F****n Doordash baby.
What if the order belongs to the infirmed or an elderly who lives by their meager disability checque or pension? If they cannot tip ‘big enough’ they deserve to have cold food? Also, why is tipping expected in the food service industry? I am in healthcare and accepting ‘gifts’ from clients is considered unethical. How come in the food service industry workers are pushing it as mandatory when they can hold their employers accountable for not paying liveable wage?
Healthcare /= Delivery service. Apples and oranges. The ones living on very limited income aren't going to be spending money on luxury/premium services!
If you use the word luxury for food delivery, what word do you use for owning a jet?
I appreciate this comment. @kiran Many use these services due to elderly or disabilities. I didn’t realize that drivers only get around $2! That bites!! Still, it’s not our fault and intentionally holding your food hostage/bullying a person into giving/raising tip. Probably explains why, sometimes my tip isn’t great but I see delays when it’s on its way or no one knocks or texts me & find it on my wheelchair ramp where it’s difficult to retrieve despite specific directions. I am on a limited income, can’t drive, and these food delivery services used to be more price friendly vs near double. I see both sides here but I still feel it’s wrong to let food sit bc you didn’t get a tip as it potentially affecting ppl using app & discourages desire to tip when crappy service repeatedly happens! Mostly, I’ve quit using these services unless desperate. Knowing about the $2 thing helps me but all else, IMO, is bad business for you & others. It’s a risk you take choosing this job! :/
It's not a job; it is contract work. I choose what I deliver based on the offer amount, restaurant, weather and delivery distance. I am an independent contractor and such, am not employed by any company but I am contractually required by doordash to complete the majority of offers I accept or face deactivation from DD. There's also a dirty secret about DD; they hide larger tips in the initial offer. Let's say you ordered Outback Steakhouse, 2 sirloins blooming onion, etc and add a$10 tip. In my area, base pay is $2.50 and the offer for that order will say $6.50 or higher. Upon completion of delivery, the app will say I made $12.50 (2.50 + 10) but I don't know this at initial offer. If weather/traffic are bad or the delivery area is sketchy, I won't accept it even though it will eventually pay $12.50.
It's a job, trust me. You've never actually had a contract to work on a project if you think this is a contract.
No offense because I'm sympathetic to your situation but you're not entitled to food delivery by anyone. If someone doesn't think the pay is worth it to deliver to you, they don't have to. Here is DoorDash doesn't pay enough and the government doesn't take care of the elderly and disabled. If someone takes an order without a tip, they could end up actually losing money when you account for mileage and gas. These people are trying to pay their rent, they're not doing it to help anyone out.
no, but somehow the Pizza and Chinese food restaurants cracked this nut before it was a "necessity"
People who do delivery for a specific restaurant are employees. They have a shift schedule they have to work, they are delivering out of 1 location only to locations within a specified delivery range, they have to take all orders they are assigned, and they are entitled to the pay and benefits of a regular employee. Delivery is part of their business model. The concept for services like DoorDash was to bring delivery to restaurants that wouldn't otherwise offer delivery. It's a completely different business model.
Tipping was the norm in Europe too, but it's been several decades since that changed, and in most western European countries, tipping us actually considered an insult nowadays. It's akin to saying "since you have a crappy job, I'll help you out", but they aren't crappy jobs. Food service workers are professionals there. It's the line of work they chose, and take pride in. In America, working fast food is widely considered a first job for teenagers, ignoring the fact that it's not an easy job, and the lack of competent or caring workers is precisely why fast food in real life never looks like the pictures in the advertising. It's these idiotic and antiquated ideals in the most stubbornly backwards nation in the developed world that has made it so that people often need to take gig jobs to pay absurdly high rents and mortgages in cities where a lot of workers are paid very high wages.
Why is it different than tipping a waiter or waitress? You're not using your gas, wear and tear to your vehicle, time to get your order to you. No tip, the driver is essentially losing money. Door Dash is a business to make money, not to have drivers bring you food out of the goodness of their heart. If they raise their fees to pay the drivers more so drivers don't have to depend on tips to feed their families, the cost to the consumer is going to be far higher
Not directly, no. But you may be tipping them indirectly. Untipped staff have to be paid at least minimum wage. Some restaurants take part of their servers' tips and "tip out" other workers so they can get away with paying them less than minimum wage.
Not really. Doordash delivers food but I'd be surprised it guarantees its temperature and/or the time of delivery. Why should they? The drivers have the choice to decline the order for multiple reasons, not just money. Besides, many restaurants make the food and let it sit out in the open so it's lukewarm upon the pickup. And guess who gets the blame for that. It ain't as black&white as it seems..
A thousand times this. Factors that affect a delivery opportunity being accepted are the following: Pay offered (major), distance to HOME particularly outside our zone, time to get there and time to get back into our delivery "zone" so that we're eligible for another order pickup. Everything factors in to if the driver can afford to take your piddly small order for a small pay but large distance. $4.75 for an 8 mile drive PLUS outside the zone we're limited to for your single bowl container? Nope sorry. Plus the fact that nobody keeps your order in a place conducive to maintaining heat? I can't keep it hot in my hotbag if the merchant kept it on a cold table until I got there.
Grubhub now has a an on-time delivery guarantee though, as well as lowest price guarantee. Doordash has recently added a "no-rush l" option for delivery which decreases the price of the order on the customers end (Lyft has this as well). Grubhub honors these guarantees too. I'd know, I get late food all the time.
Actually it's arguably more capitalist then the current tiping systems in most restaurants. The customers are effectively bidding for good service which benefits the workers and punishes poor customer behavior. If you don't want to tip then pick it up yourself, if you want it fast then drop some green. The only better system would be to eliminate tips all together and pay them on a normal scale with other workers.
Yes it is.. been doing dash for almost 4 years. It sucks. But I have a health condition that keeps me from working a regular job. So I don't accept anything under $7. No security in this job but it's convenient and it lets me work around when I don't feel good.
There you go. Someone who gets it. That's the big business model and how you make money. You sell someone on a service you "provide". Make others the face of the company and accountable (because they have to face the public, and not you) and pocket your money and keep lying and saying you are working on the issue. The issue being not enough room in your pockets for the money you are scamming people out of.
No it actually works pretty well. Lived in the Eurozone over a year. There service is way worse overall than what you get in the states and in the end your wait staff takes home less money per hour. It's better all around. The problem in this story is a company asking customer to tip PRIOR to the service AND letting the driver know what the tip is. Big mistake. Of course human nature will dictate that the larger incentive will get delivered first.
Except you know what? Remember back in the day when McDonald's used heat lamps? They don't even keep your finished order in a hot place, especially after 10pm when it's drive-thru access only and there's 12 cars in line. That makes me upset and I'm the driver! One time I forced a McDonald's to remake shakes and ice sundaes because by the time I got to the window, 20 minutes had passed. It was 80 degrees outside. At 11:35pm.
The whole world is upside down . Pretty scary. The country died on 11-4-2020
So basically you have to bribe your delivery person to get the food you paid for?
If it's not worth a decent tip, go get it yourself. It's really that simple!
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I tip well. Ever time. Still wait hours for cold food on occassion. The tipping ahead of time thing is for the birds.
If you're ordering from a popular restaurant and they're swamped with your order,a few other deliveries, plus a full house of customers inside (or full drive-thru), that's going to contribute to your longer wait. If you're 10 miles away by surface streets with 20 signals between the restaurant and you, that definitely will also.
All these are (or should be) taken into consideration when providing ETA to paying customer. now you have dedicated apps that can provide traffic status. Oversubscription cases happen only in peak. So none of your points are standing.
How much do you tip and how far is the restaurant you're ordering from? If you tip $10 for a 2 mile trip, then I call ba. But if you tip $10 for a 15 mile trip, then you're not tipping well
That's outrageous bull$hit right there. $10 tip for a 2 mile trip? The only trip here is that attitude.
If you aren't getting on time, you aren't tipping well it's that simple.
to answer questions, usually 40% or so. i know the food is made (at least according to the app) one delivery service i watched the car on the map drive around all over the place for like 2 hours. I was going to cancel, but I wanted to see if it ever showed it up just for fun. Nothing in this town is more than 20 minutes away from anywhere else. I tip more if the order was small and 40% wasn't enough. I've worked service industries. I am always generous with tip, even if they're horrible. i'm always polite, because I know what its like to deal with aholes all day. You have to really, really, really screw something up for me to say anything.
Exactly tipping helps them they can bring it late or early still these ppl just wanna seem like the best of the best because even after an order you can change the amount so all this stupid
Yes, if I'm going to be that lazy, I always tip well. Otherwise, I could just go get it myself.
Tip or get it yourself otherwise accept it how it comes like you are basically telling the dasher. #Duhh...
Till you hire us, we have no job. We are not employees, we are contractors. Go get it yourself you lazy prick
With the understanding going on, doing this job is a complete choice. How about looking into a tip AFTER delivery like how it works for restaurant workers? Demanding it up front then giving bad service is no okay. I pay tips, but want to tip based on the type of service I received, not tip them see IF I get good service.
Yea but you work for door dash...that is your job ..they hired you to deliver food. Tip has nothing to do with what you were hired to do. Nobody forced u or called u to do the job. That's the problem you people are lost of what ur job is!!!!
Exactly.. no one forces drivers to do the job. They're not employees. They're contractors who get to pick what they want to deliver. I'd it's not worth their time, they skip over it.
That tip pays for the fuel that driver needs in that current moment. Some drivers refuse certain jobs because it's not worth burning the small amount of fuel they have just to wind up with a small amount of fuel in their tank. That tip money gets used immediately; that tip money pays for the maintenance that due on the car now, not later, BUT NOW!!!
I bet you don't go to work and let your employer tell you how much you're going to make that hour
You shouldn't have to PREPAY a tip for unknown service. I don't do it anywhere, so why should I do it here? I've tipped and gotten cold as ice food, drinks weren't picked up and delivered, they left it on the steep in the rain rather than on the porch by the door, etc. The service should ask if you want to tip AFTER delivery like some other gig jobs do.
Then they won't even have jobs anymore lol. It's really that simple.
Not employers as these are gig workers. So a minimum pay is NOT part of the structure not should it be. Plenty of other jobs out there that may pay better without expecting customers to pay tips without knowing if the service will be decent or not.
A lot of rest workers, a scarce there of have been really affected by these delivery business, believe a lot more would have done delivery themselves if they would have been such a success. Is really good for people for convince and business from recouping some sales so hurt by last year, but is hard for workers, doesn’t allow that personal touch, compassion and income some workers really rely on from the inside. Really tests We Are All in this Together sometimes, such a blessing as well (0:
And don't send the drivers to Walgreens to buy Pad or Condoms! Shameless
If you don't want the tip don't take it its that simple yall act like nobody else exists
They don't take the tip that's why your food is cold when and if you get it.
I'll give a good tip so long as I get my order properly. I recently was stuck giving a generous tip to a moron who gave not only me but some other person the wrong Subway order. I got someone else's food which means they must have gotten mine. I had to provide a tip beforehand despite using the Subway app, not DoorDash directly, and had no way to revoke the tip when I got the wrong food. Thankfully the Subway helped me get the proper food in spite of the idiot driver.
This reminds me. A couple times I have had an extreme problem with the actual driver, usually because they refused to deliver the food correctly in regards to no contact, etc. But the point is, if I call DoorDash (or Grubhub) afterward, they will reduce or remove the tip per my request. This could be abused, obviously, but it is a roundabout way to give what tip is "deserved."
100% Exactly. I'll never use a delivery service. Stop being lazy and get the food yourself. These apps are a scam. Just some investor getting rich off exploiting people.
There it is!!! You pay a generous fee for the service and I’m sure there is a percentage added on to that because they have to contract out to drivers and then a healthy tip. By the time you pay all these extra fees you can simply get it yourself and probably eat a few more times with the money you save.
Exploiting lazy ppl. S**t i would exploit lazy ppl too if they willing to give me their money
And just like everyone else getting filthy rich on scams. It's a pretty big scam seeing how all you dumb asses use and support it. Who's the f*****g morons here lol
Looks that way. It's said the drivers are blaming the customers and not their "employer" for what they get paid. Tips are always at the end of a transaction, not before. I paid for a service and expect it to arrive on a timely matter. If it doesn't, then I won't tip. End of story
Do you tip the person who cuts your hair? yes! Why? Because it’s a service industry and that’s how it works. Maybe restaurants should pay their waitress, the barber shop should pay their barbers, the car wash should pay their employees, OR if you are cheap don’t expect someone to provide a service without tipping them.
People aren't bitching about tipping they are bitching about being forced to tip BEFORE getting anything... they bitch because they are being told you better tip high before I pick up your food or I will let it go bad!
Yup and that's how it works. Get with it or get it yourself. No tip, no trip
We dont hate what we do. I make anywhere from 25-50hr on the side. Im able to make that much because i have a choice to pick up a 2.50 order or a 10 dollar order. Common sense will tell you to go for the higher amount. 2.50 order probably will sit until the pay increase on it. We just explaining to yall the process is all.
They don't "let it go bad" they just decide "this order isn't worth it", big differnce. And all you high and mighty people spouting "I'd tip after" or "I only tip good service" is a bunch of lies. Nobody EVER tips me after, not matter how good i did. Double bagging their food and speeding to get on time or driving 5 miles an hr so their 11 drinks dont spill or driving to another CITY to make the delivery.....doesnt make a difference. Yall never add that elusive tip. So yes, I will bitch all I want and only take peoples order who are CONSIDERATE! And U can keep bitching abouting waiting :)
I Totally Agree With You (Rubi) !! I Been Dashing For Over A Two Years Now & I Been Doing The Same , Like She How She Described Every Scenarios We Go Thru ! I Treat This As My Real Job , Not No “This Is Just Some Extra Money” ! I Provide 100% Best Customer Service , As How I Would Want To Be Treated With My Orders ! Yesss’ Food Orders Aren’t Not Always Deliver On Time Or Not Always Arriving Steaming Hot ! But For One A Tip Does Help , It Don’t Matter If It’s $1 , $2 ! Reason Being: Also Think About Your Dasher Going Out Across Town To Get That Order , Burning Gas ! Not Too Mention Us Doing It Thru The Snow Or Rain ! Secondly Like She Said Half Of The Time , No Matter If I Did Everything Correctly & Got This Order , There In Time (Steaming Hot) Using My Space Bag - Some People Still Forget To Tip Afterwards 😒 Moving Forward Half You Customers , Don’t Know What We Go Thru As A Dasher (UNLESS YOU A DASHER 🚗💨) I Say That Too To Say , We Not Always The Reason You Food Is Cold , Blame The ⬇️
Five Others Dashers , Who Was There Before’ Us Who Skip Over Or Cancel This Order & Let It Get Cold ! Reason Being The Order Couldn’t Been Ready On Time , Making Another Dasher Have To Come Out , Then The Pay Of Where The Order Going Couldn’t Be Enough ! Like For Real ! Who Finna Drive 22.5 Miles For $7 😒 Most Dashers Know Commen Sense - There Isn’t No Tip ! And Y’all Want Too Order $50 - 80 Worth Of Food & Expect Us Too Drive Across Town ,, 25 Mins Away , With Not A Tip To Put Back Gas In Our Car 🚘 I Don’t Think Sooo ! There Are Some Good People Who Tip Off Rip , Because They Have They Reasons Why They Tip & Sometimes They Orders Turns Out Correctly And That Dasher Ended Up Deserving Thatt Tip ! It Always Two Ways , How These Orders Can Turn Out Happening , Especially At Night Time ! But For Those Complaining About Tipping First , Nobody Forcing You Too ! You Can Easily Hit $0 & Tip Afterwards , If You Really Want To Tip Afterwards ! But Just Keep In Mind - You Can Not Blame That
Exact Dasher Delivering Your Order Every Time , If Something Going Wrong With That Order ! Unless You Know For Certain It Was That Dasher Had Something Go Wrong With Your Order ! And There Shouldn’t Be No Reason You’re Not Informed If Something Is Wrong ! Same Way We Can Contact You , Same Way Y’all Can Contact Us And Even Look On The App , To See Where We At With The Order And Wheather We Still Sitting There Waiting On That Same Order ! It’s Plenty Of Restaurants Sadly Still Short Staff , Making Orders Have Longer Wait Times Of When They Should Be Prepared ! Most Of The Time , They Have 15 Other To Go Orders That Needs To Be Prepared , Not Including Their Call In Orders , They Dine In Customers , And Other Competitives Orders Like Grub Hub & Uber Eats , That Needs To Be Made ! Y’all Have To Keep In Mind Your Order Isn’t The Only One Sometimes , And Stuff Happens ! ———— And Not Many People Are Lazy Towards Coming To Get Their Food , They’re Ownself ! WHY ? Some Of These People ⬇️
Car Broke Down , S**t Some People Don’t Be Having A Car At All , And Late At Night - A Lot Of Drive Thrus Don’t Accept Walk Ups - Due To Safety Reasons - Then Some Of These People Can Be In The Hospital , Sometimes They Block In , From Others Living In The Same Home 🏡, They Stuck At Work , Some One Call Off & They Can’t Leave , Until Some One Releases Them , Or They Can Be With A Patient And Is The Doctor ! I Done Deliver Too People’s Job Who Are Very Far Away , Like A Factory & NO Restaurant’s Nearby , So I Would Be Ordering My Food To ! So A Lot Of Our Customers Are Not Lazy !! And Lastly Let Me Say This , A Tip Definitely Should Be Guarantee For Orders From Walgreens , Walmart , CVS , Rite-Aid (Whatever) And We Just Did Your Whole Entire Grocery List , Including Personal Items ! Sometimes Them Orders Takes Time To Do , Definitely When It’s Over 110 Items ! Those Orders Deserves A Tip , Regardless !! We Literally Are Checking Off A List And Putting The Items In A Shopping Cart 🛒!!
You have the option to change the tip. Usually up to an hour after you receive your order. The " Delivery Driver" doesn't have anything to do with your order except to pick it up and deliver it to you. So be lame with your lame excuses and f**k the delivery person. Makes sense to you selfish douchebags
Dude ...your a driver....your biased. Duh. For close to $11 dollars just in delivery fees, I've already paid for a service, the idea that I MUST attach another $12 to it upfront by default for a tip regardless of quality of service or else I'm an evil greedy money grubber is shite. It just another example of the super entitled attitude of people today. "It don't matter what kinda job I do, I deserve a $12 tip EVERYTIME." I used the service when my car broke down, now that it's up and running again, I'll never use it again. $19 including tip to have food brought from a McDonald's 4 miles away. And then in top of that get told were all cheapskates who don't tip enough. Again I say, indicative of modern folk: failing to realize there would BE no $8 tip to complain about or job to have if we weren't spending the money WE make at our JOBS (which obviously don't matter, we have it, fork it over!) They wouldn't have ANYTHING to bitch about.
Maybe you should be a smart dumbass and realize that the food you ordered was higher priced on the app than if you go get it yourself. It's not the drivers fault. I'm bringing you your food. You tip your servers when you eat out. I'd at least hope so. But I'm pretty sure ALL of you arguing your point probably look for everything to not have to tip. Go drive your car paying your own insurance and gas and upkeep for $6 to $8 an hour. Anyone who thinks different is just one of the problems we have in our country now a days
It dont have anything to do what we think we deserve or you tipping or not tipping. If that order that pops up on my dash app is a low amount. We will not accept it. That is the beauty of it. The customers like yourself is pissed about it because we dont wont to deliver your food for 2.50. Its not worth our time. I dont accept anything less than 10 dollars. Thats how im able to make 25-45 dollars a hour on the side. If someone accept your order that you did not tip, its probably because dashers like myself denied your delivery a couple of times and the pay increased to 6 dollars or something. By the time dashers like myself declined it a few times, your food more thab likely will be cold. The only person fault is the customer for not making the order appealing to get from jump street. Perfect example is McDonald's lack of staff. Nobody wants to work for a low amount. So McDonalds have been understaffed for quite a long time. If they increase their pay, they will find someone to work
People like you shouldn’t even be delivering food your the type to f**k with someone’s food if they don’t tip enough huh you act like people don’t have kids a house car payment and everything else life throws at you you wunna complain about a tip find an actual side Job cut hair paint some houses maybe you’ll get tipped better
Is it $20 to $50 an hour you make on the side or $25 to $45? I'm confused.
You tip and pay the person that cuts your hair AFTER they already cut your hair. The waitress gets tipped AFTER you finish your meal. The car wash people get tipped AFTER your car is washed. Uber, Lyft, Limo, and Taxi drivers all get tipped AFTER the service is completed. Yet you think you need to be tipped BEFORE you do anything.
I paid my insurance and put gas in my car BEFORE I delivered your food 😳
Yes but we tip AFTER the service not BEFORE. Why would you tip them if you don't know how good of a service they will provide? You can tip them in cash or tip them through the app AFTER. It's just stupid to defend this
I’ve delivered probably a couple thousand orders and been tipped in cash less than 10 times. So driver’s don’t anticipate a tip in cash. The other day I was nice and accepted a $2.50 order and thought, I will give the customer the benefit of the doubt that they will do the right thing and tip, got screwed..
And you tip at the END not before. Who is going to walk in ask for a haircut and tip before getting their hair done? Nobody!
I'm happy with a $1 tip. Has nothing to do with the amount. The delivery driver gets screwed because of the restaurant or you feel you paid enough already. The delivery driver should get tipped and tipped well. You could easily go get it yourself
Thats BS, when I place an order and pay for take out they ALWAYS suggest I leave a tip at payout between 15%-40%. Even when they didnt DO anything lmbo
Then don't whine when no one uses doordash and they don't get any deliveries. Easy.
It’s funny bcuz ppl are always going to use these apps lol u will continue to have cold food before ppl completely stop using these apps. Also if the food is cold or not accurate it’s not the drivers fault. Most bags are sealed by the time we pick them up. With that said, u pay for us to DELIVER & HANDLE the food AFTER it is already cooked & bagged. You’re paying the driver to DRIVE, which is why it is required sometimes to tip before u get the food. U can’t have it both ways, u can’t want convenience & then not tip & expect express service. Also u can’t blame the driver for long lines & traffic. Some of these “customers” are really cheap spoiled brats. Either be cheap & patient or pick it up yourself.
Hahaha thats laughable, Lalo. Americans are too lazy to give up these services. And even the non lazy ones find them convenient. Even if DD goes under, another one will take its place because people are used to being catered to lmbo
Lmao to late. Everyone is using these services. It's the lazy American way
The problem is people will use these services no matter what. You will see a difference depending on what you pay. If you were to cut the tip out of it what you are paying if you actually break it down is close to if not cheaper than going out and getting it yourself after gas and cost of vehicle operation. We are in a labor shortage.... what do you expect? People to smile and do their job without decent money in their pockets? People won't stop using the service because more people than ever are home so the reality is if you want the food to get to you as quick as possible it needs to be worth it. If I want a McDonald's cheeseburger bundle right now it is 10.99 base on door dash and 3 dollars more for that meal on their own app for pick up yourself. I was surprised when even I found this out as someone who isn't doing app work right now. I'm still paying the same if not more for the food when I go get it even after a decent tip
The drivers aint blaming nobody. You know why, because aint nobody forcing us to do the job. We have an option to pick up your order or leave it. We are saying that your order will more likely get picked up if the pay was higher. The higher pay come from tips. When i pick up orders i expect to get paid what the order is saying they paying. Regardless to how much you tip.
YOU, the customer are our employer. We don't work for those companies. We work for you. Pay us and you'll get your order in a timely manner. End of story.
Doordash isn't our employer and we aren't employees. We are contractors. Technically you are our employer because you hire us to deliver your order
Wow, what a racist thing to say. We may be a monkey, but you're trash
No. You're paying for the service. You pay DoorDash to facilitate the order and the driver to deliver it. You expect free delivery??
That is the best argument I have ever seen. I never thought of it that way, and I'm a driver.. If it's gonna cost me more to deliver, than I'll make off the order, why would I take it? With gas prices as high as they are, between 12-15% of my income goes back in the tank. That doesn't account for maintenance.
I drive a Focus that gets really good gas mileage but rushing around burns it still faster than usual. I've spent over $450 in gas in two months since I started. Also had to invest in new tires which cost another $500. Replacing the battery cost $105. I drove 1500+ miles in September and 1300+ in October. Gas prices in SoCal are averaging $4.40/gallon. I'll need to get an oil change in about two weeks max which will cost another $80. Car washes too otherwise gas mileage suffers that much more and driving around in a dirty car, even at night, turns customers off. We want to do deliveries ASAP because the more we can do the more pay we can get. If I only do 12 in 7 hours because most people are too far away for a particular night, I've spent 20-25% of what is GROSS INCOME for that night in just gas.
Yes, maybe if delivery was free more people would be inclined to tip... But then again how much have you ever tipped ANY UPS driver, FEDEX driver, Amazon driver??? I'm guessing you don't tip them! Weird huh? They're delivering you goods, that you've already paid for from somewhere else, JUST like DD... Or Uber eats, or GrubHub or any of the new lazy food services but they all EXPECT tips... Moral of the story.. do your f*****g job and don't EXPECT to get tips, just appreciate when you DO get them.
STFU. If you're getting Amazon you're paying shipping one way or another even if you're a Prime customer. It's either a separate shipping cost or embedded in the item price. I've worked for e-commerce so I know exactly how the game is played. No shipping? Higher price. That shipping fee plus fuel surcharge is ALWAYS embedded so yeah you ARE paying that driver.
Those aren't comparable. They're employees with set wages. This is not remotely similar. No one is forcing you to tip. Which isn't actually a tip, it's the fee for the delivery. If you don't want to pay it, don't complain if no one wants to take the delivery. Unlike uPS drivers, they're entitled to decline your order. Your free to wait forever and get cold food. Or pick it up yourself.
I wish I could deliver your food. You'd have a loogie sandwich topped with pubic hair and dandruff
There are things called delivery fees added on to my order... and service fees... so no not getting free delivery an I? You need to talk to the company you work for and stop blaming customers!
You need to get it yourself then. We are contractors. You are technically our employer when we take the order. No tip, no trip
And you're paying higher prices on your food which is probably doordash making more money. Stop taking it out on the delivery guy all we're doing is delivering your food have somewhat of a heart you heartless piece of s***
No. DD is a contractor. I contracted them to find a driver and they did. I paid the contract when I pay the DD fees. You're nothing in the process besides what's being contracted. I don't tip the guys who work for the plumber I called direct to contract labor.
Oh damn so I don't need to fill out my 1099 since you don't think we're contractors. Could you mail me my W2 then?
Wrong. You hired DD to facilitate your order and find you a driver. You pay them for that. Your driver gets a cut and any tip. They're their own boss so they decide if it's enough. They aren't obligated to take any order. You don't make it worth it? They don't do it. You're free to pick it up yourself and save the money, cheapskate.
Your food has one cost, as does the delivery, and the driver cost. Capitalism at its finest. You can have it if you want it, but you're going to pay! It's not meant to benefit the commoners, just the bosses
Yes, with anything in life. Thats asking you to cut my lawn for 5 dollars. And I get mad at you because you said no I'll cut someone else grass for more. How could I be mad at you for making money doing the samething for somebody else.
They have to big it to you, that's a service, they deserve extra for. If you can't top, you make the trip yourself. You're saying it's bribing to PAY someone for doing a task you see as beneath yourself. That's psychopathy, get help.
It's not about it being beneath the customer to do. It's more about a tip not assuring quality of service. Even if you give a decent tip, that doesn't mean the driver will do their job properly. The tip itself doesn't encourage good service, it just encourages service in general. You don't deserve extra for just doing your job, you deserve a decent wage for that. What's being asked for isn't really a tip, just another service fee in that instance.
It's not a bribe the drivers don't make s**t and the wear and tear on their cars pluse their time I don't blame them they are trying to make a living too. If you can't yop don't use the service!
When you buy product from a website you have different delivery costs for different speeds, same basic principle.
If you look it up you'll see that many doordash delivery drivers also have eaten the food. It's pretty disgusting knowing someone has touched your food items and eaten some of them before delivering them to you.
We are independent contractors. We are not employed by Door dash. We use our own car and our own gas to try to make ends meet. We have no control over a restaurant ways of service. We do get tired of being blamed for what the restaurant does. Myself will never take an order that has been sitting over 20 minutes. And I will not deliver any order that is $2.50 for 10 miles one way. A lot of people uses every excuse not to tip when using a service when they could go get it themselves.
Personally, if the order is over $20, I'll tip 2 or 3 grand. Because capitalism is cool, dude
Sounds like it. Thing is in the US people have been tricked into a tipping system so companies can side step paying contractors or employees
What ticks me off is you have to put the tip in BEFORE you receive your order. Tips are based on quality of service and should only be expected when service is completed and the customer is happy. Why should I give someone money based on anticipation of good service? Yes, I have been burned by these delivery services before.
Right!! When I tip .. any place I do it in cash Because I want to make sure the person who gave the good service gets the tip. Not their boss not the owner or co workers plus it's their choice to report it or not so it won't come out of their hourly wage. You are right a tip is based on service.
Load More Replies... Well a lot of things can happen during your delivery. The restaurant could be late making the food, also don't forget about traffic. You are simply frustrated at things that's beyond my control. And you place your frustration on me by not tipping me. How fair is that to me?
Yes as I posted above we can't control certain obstacles and hold up at restaurants out of our control and we shouldn't be held responsible for those, so drivers always try to contact customers when things happen. I know some doesn't put real number so sometimes u can't but I always try. Also we r not allowed to open bags and check food so if something food wise is forgotten we can't be to blame we don't open the bags. Now drinks we can check if wasn't given a drink and order has drink on it but food no we can't and definitely won't know if it's made wrong we don't open bags so we Def ain't opening wrappers to make sure there is no tomato on ur burger
It's not always the time frame. It could be the driver put the food in the bushes or delivered to the wrong residence. I hate pre tipping. Don't get me wrong, when I tip, I tip GOOD. But if you treat me crappy why would I tip you? It's the whole "I am OWED this regardless of how I act" mentality I hate so much.
Sounds like you didn't leave a gate code in your delivery instructions, and failed to respond when the Dasher tried calling and texting for the code, and you had 'leave at door' as if the gate wasn't there. Can't imagine a Dasher just leaving food at a gate for no unprovoked reason.
What you don't understand is tipping is OPTIONAL, PERIOD!
It's not free when door dash charges a $10+ delivery fee for a 1 mile drive!!
This is why we need to eliminate tipping in this country and just pay people on a normal pay scale. It's a good will based system in a world with a lot of trashy people.
Im seeing thar while you’re not as porcine as james hale below you too are unhealthily fat and that you should be walking, or better yet jogging to get your food for your own health.
Then you have no problem having you food skipped for delivery? Don't complain
I do Doordash a lot and I have a 7 dollar per order minimum rule, because anything less and it is almost always going to be a net negative. But the orders I do take that meet my criteria I always give the best possible service. Personally don't care where the money comes from as long as it meets that criteria.
This is wrong. A tip is based on expectations and perceptions. Often times, the person being tipped has little control over why and how much they are tipped. History lesson time. Ask Google.
Yes, a tip is based on the service received, I waited tables for many years and there are some states that don't even require that servers receive minimum wage example in Florida you get paid $2.65 an hour and out of that the IRS takes your taxes for tip money received. I've had paychecks that I owed money to the restaurant
Except you don't drive your car so you don't have overhead such as gas and maintenance and increased insurance. Gas easily runs over $100/wk for me and I get over 35mpg. I pay $40 extra a month to cover rideshare and delivery insurance because without it, I am not covered while using these apps. You can bet if you don't tip at least $5, I am not accepting that delivery request. I have to make a certain amount of money each month to not go broke and taking no tip orders will never get me there. It will just get me a broken down car with no money in a year or two from now.
Complaining about customers because your employer ripped you off will not get you anywhere in life.
Yeah, Tina. Dahsers also get taxed on tips given. And in California, what you had happen to you would be illegal in the food industry.
That's cuz you're greedy like the rest of the servers and don't consider your tips as income
There is no hourly wage . Drivers are independent contractors. They pay for everything up front and most have to drive so much to make it worth it they hardly sleep ,eat or even get a chance to go home or shower for a couple days at a time. Thts if they can afford a house and car payment expensive full coverage insurance etc . It's not a restaurant an they are not waiters a tip us based off of human dignity . Drivers have absolutely nothing to so w the way the app or the restaurants do things. They are not in the food service industry. They are in the delivery Driver industry. So get yalls life together if u think the luxury to sit on your couch an demand stuff be delivered like your the queen of England. I guess yall think truckers deserve to be bashed but still spend 20 hours a day driving for your stupid Amazon packages!! Get a clue or get off your ass and go it yourself!
Actually you do not have to tip before on Doordash, there is an option to change or add tip after the delivery
Agree I have ordered door dash and I left a comment to the driver that I have cash tip upon arrival and then depending on service depends on amount of cash they receive when arrive
Unfortunately we don't see your comment until after we accept the order.
The problem is then a lot of people don’t tip at all. (Others tip well) if I am going to use my own car, pay for gas, and pay for maintenance on the car I want to know what I’m getting for each trip and you would too. How do you decide whether something is financially worth doing if you don’t have all necessary info to make that decision?
You choose to do this job with multiple risks. It’s not the patrons fault that you don’t like the tip. If it’s not worth it, then it’s best to get another job. You definitely couldn’t do this if it was in a restaurant where you use your car, maintain it too. I know it’s somewhat different but is it fair to punish people based on pay? Do we all know what you get paid? My cousin lives in a nicer area and was making several hundreds-1k for limited driving but she works full time. Uber is a side thing. I’ve had ppl not deliver my food and claim they did. In that case, postmates didn’t follow through and kept trying to create issues basically stole $40 from me which I can’t afford on a limited income. Reading this article has opened kt eyes to something I had already guessed might be happening but with this confirmation, I’m done using these services where people become elitist about expectations and punish others for their decisions. ‘Consequences’ & tips are relative & aren’t linear
This is 1099 not w2 dashers are there own boss/company. You make zero sense comparing other services to your logic. This happens at w2 food delivery jobs all the time. I’ve denied taking deliveries multiple times for w2 because I said I’m not comfortable taking that well someone else will eventually…. Multiple deliveries with multiple risks is in w2 also. Drivers that deliver food for w2 remember which people tip or don’t most people log it so they will purposely take their time or your order last even if it was closer because they can. You want someone to fix something in your life faster? You pay them more. I guarantee you if you tell a guy you will pay him $20 in cash extra to mow your lawn first and not last or the next day it will get done faster. How do you think the shipping delivery business works. Everyones productivity is based off how much they make. It’s life things happen and you just deal and not whine or you pay for it. When I want something done fast I do it myself.
Agree I shop for instacart too and if u ain't paying worth me to shop check out bag and load car and then drive to u carry all the stuff to ur porch for u then I'm skipping it... if u want things done ur way and fast yes do it urself because I have seen shoppers take there time damage items bag them wrong and throw them on the porch so if u don't expect some ppl to be different for different prices go urself
Is it my fault as a driver that another driver or the company who employed that driver screwed you over? No. I don't care what your cousin makes. Different areas pay differently. Yeah, it's messed up that you gotta tip before hand, it's also messed up to think I should waste 40 minutes of my time for 4$. If you can't afford the ripoff of a service, cause that's what it is, a ripoff, then don't do it, or expect that you will be ripping off drivers. If you stopped using the service and complained about it, something might change. Gig work is the only type of work that works for me because I run a small business and need to go handle business at random times, which for door dash means turning off the app, but for any other type of job means probably getting fired. Just because door dash/Uber is exploiting workers does not mean that you are excused for doing the same.
Yes these services r expensive and rip off but that's the not drivers fault who is trying to make some extra income to feed there families I belive if u can afford all doordash fees and can afford to use the service then u can afford to tip ur driver at least a dollar because without them the service wouldn't even be here for ppl who don't wanna go wait in long drive thru lines and want the food brought to them... so a dollar won't hurt when all the fees u already paying for the service . Help ur driver out who obviously need the money and is working here for whatever reason they are not everyone can get a full time job and still needs to feed there kids
We as drivers sit forever sometimes in these lines for ppl so a dollar won't break u , if it does go wait 45 mins urself... lol
"A Dasher" Exactly !! Luxury service. I have used Door Dash at least twice a week for the past 5 months and my orders have been delivered quickly and hot! Only two orders have been wrong and both were the fault of the restaurants. I do not punish my Dasher for a restaurant screw up. That would be like not tipping my waitress at a sit down meal because the Cook overcooked my steak. People need to understand this is a service of convenience and just like convenience stores, you pay a higher price. It's worth it to me to not go out and deal with traffic or wait in lines. Thanks to all the Dashers providing this service.
You're the exception. I dash several times a month and have for a few years. Ive tipped 30% and received jacked orders e.g. dasher keeps entire bag of food for snacks. I know this common bc I know several drivers and every single one of them do this. Dashers are a crapshoot at best regardless of tip. So dont blame customer for shite tips when that is heavily influenced by their peers.
Im seeing here that you are yourself a class 3 morbidly obese man and based on that im thinking that these assumptions about dashers eating orders are projections like how people armed with guns are more likely to believe a stranger is armed, so too is a class 3 morbidly obese individual more likely to believe that others are sneaking food. Furthermore if what you’re saying is true then if thats the case the drivers are doing you a favor by preventing you from further destroying your body with dangerous levels of fat!
Somebody being on a limited income should not enjoy anything privileged or luxurious? An elderly persons whom may not be able to drive or tip well gives you justification to deem them a 'punk customer'? Your a winner.
I'm a dasher and a customer and as a customer I tip ONLY after I receive good service, and how good of service determines tip, period. You are wring for expecting people to pay you in anticipation of you performing well. As a dasher you should expect and respect that tips are not mandatory.
We do respect that a customer doesn't have to tip. But they should also respect that we have a right to decline their order for a more convenient one :)
In my opinion this is a terrible take on the situation man. You said Postmates didn't follow through. Your take should be it's a Postmates bad business dealings. I tried two deliveries for them and they were absolutely garbage to work with. Pay was extremely slow, and as a worker I had to wait for over an hour for assistance on my first couple of trips because of issues. Plus the app sets you up so far away from where you AGREED to deliver. So what is it, they don't pay well enough and people don't tip well enough? If people are working with these services they are probably needing the money, and choosing to do something else isn't as easy of an option you think it is.
I have 3 reasons specifically why work for myself. 1: I don’t have to do dishes 2: I don’t get stuck in a it’s to busy to let you go home even though it’s time for you to get off two hours later your still delivering and if you leave you get written up. Then after you still get to do dishes. 3: I work my own schedule i decide to work 30 min or 15 hours a day. No ridiculous excuses I need to tell a boss I have to go to another job or I’m sick but they require a doctors note when you work for yourself you are a lot happier because you grind for the money you want.
Its simple, I don't have to accept a no tip order and I don't. I do have expectations about how much I should make to drive my own car around for you to be lazy. Nothing wrong with you being lazy btw. I appreciate it when people are lazy because I get to work for them. You shouldn't EXPECT me to bring your food 5-10 miles for $2.50 either. That is at least 20 min worth of my time. Then factor in gas, maintenance, and the extra insurance cost. Yes, I expect a fair minimum amount to deliver your food, who doesn't? That's how society works, everybody expects things from others and others give something in return. Or should I expect nothing but give you everything?
Don't use it then. Trust me, doordash has millions of customers who tip well. We don't need your cheap ass on this platform. Go get your own f*****g food
Well, same goes to you. Glad your no longer ordering then, because if you can't afford to tip then you should change jobs or not order instead of telling people to change their jobs. You have no idea why some people started Dashing or their circumstances, and they have a right to a decent pay just as everyone else.
Maybe because that driver wasn't the cause of it being held up, but was the one who decided to make sure you got your food
What ticks me off are the amount of people who say "I tip cash" or "I'll tip after I get my order". I have nearly 3000 deliveries and I've received cash maybe, I'm being generous, maybe 12 times. I've received a tip after delivery less than fingers on one hand. Here's a tip: no tip, no trip
You all really have no understanding of what is going on in the service industry right now, by your comments. You want quality service you probably will not get it in many of the restaurants right now, either. They are short staffed because of pay and how the customers treat them. And so you expect someone that is using their own vehicle and their own gas, getting wear and tear on their vehicle, to go pick up your food ASAP and deliver it to you just as fast....., right. She may have been the nice driver to pick up the food and deliver it, (yes I said nice, I worked it for a few months and would have skipped no tips as well) But who knows how long the restaurant was sitting on the food or how busy they were when they made it. Last thing you want to tip like your in a restaurant, go to a restaurant. They are in the service industry, but how you get your food is NOT comparable situations. You don't work for free so don't expect them to.
You do not understand WE the customers are still paying for a service. If you do not make enough money, take it up with your employer. I have the utmost respect for frontline workers, my husband is one.
We are our own employers. We are independent contractors and as such WE decide what "job" we want to do. I'll compare it to a temp service. They charge a fee for connecting an employer to an employee but the employer is who ultimately pays the employee for the work they do. You, the customer, are the "employer" and the drivers are who you've hired (the employee) to provide your service. The delivery service is only the middle man connecting the driver to the customer. Pay the person you hired (the driver) a decent wage (tip) or do the job yourself (get your own food).
LOL, just bc thats the way YOU want it to be does not make it so. YOU NEVER worked or hired through a temp agency either or you are failing to understand the differences in the work model heirarchy. The temp worker is paid thru the the temp agency, not the customer, same as YOU. How many temp workers get monetary tips? ZERO!
Doordash is not an employer. They have tons of independent contractors. They just help us find customers but it's no different than you going to a mechanic and saying I only want to pay ten dollars and they say they only do it for twenty. They are not your slaves, so why do you s**t on them for refusing to take a 3 dollar order that burns two dollars in gas? Do you exploit migrants to do your house work too since you have no problem exploiting drivers? Once again independent contractors make a contract with you, you are the shitty employer not paying enough.
When I pay a general contractor to fix a roof's house, who then (as most do) hire independent contractors to do said roof, the independent contractor does not get repaid or tipped by me. Not that complicated, these comments just go to show that MOST (not all) Dasher's either don't have the background/education to understand these hierarchy concepts, are incompetent, or just lazy and want higher pay for low-level skill/competency work.
@A dasher No, no you are not. Self-employment would emply entreupeneuralship. You are an independent-contractor hired to provide a third-party service.
Actually we are self employed. We employ ourselves for micro contracts through multiple services calling them "gig apps." Also, a quote from the IRS website "If you are a business owner or contractor who provides services to other businesses, then you are generally considered self-employed." We clearly provide a service to other businesses, those businesses are called DD, UE, GH, Lyft, etc... Stop making your own stuff up and actually do some research. You sound foolish.
Uber eats you can change your tip after the order arrives. I’ve only done that on two occasions and both times I actually increased my tip
Right! Maybe we should all be putting in a high tip and then lowering it? Why are customers expected to pay all these damn fees? Uber Eats gets to a point where they refuse a refund. Missing shake... oh sorry we didn't give you a plain burger before and your fries have been left out we refunded those so sorry you didn't get your shake we gave you a max on refunds we can now mess everything up and you get nothing!
No, but they are partially your employer so straighten up! You want more money, YOU get a different JOB or better education. Delivery drivers SHOULD NOT MAKE AS MUCH AS SKILLED WORKERS! You're working a teenager-level competency job but want pay on Bachelor lvl salary. YOU'RE LAUGHABLE!
Yes, we want more money then $2.50 per order. On a good day you can make 3 deliveries per hour but normally its 2. Nobody is asking for a bachelor level salary either, well at least nobody intelligent is. I make good enough money because I don't have to take that $2.50 order and I wont. Someone else will though and what is laughable, well not really because its actually pathetic, is taking advantage of someone who isn't too bright and having them drive across town for $2.50. What you pay in delivery fees is irrelevant because the driver only gets $2.50 base pay per order. Don't expect me to take a loss for you or DD. Yes, there is such a thing as the driver paying to deliver your order when it costs them more to get there then they get in return.
I Googled your name and I was shocked when I saw your middle name was CHEAP-ASS! Keep up that shitty attitude, you'll get punched sooner or later!
And your a jack ass. Plenty of Dashers have college education and higher, maybe they COULDNT GET a better job and they shouldn't be discriminated and cheated off good pay just because this is the job they can do atm. Plenty of Dashers do their job WELL. I for one always have my hot bags, and have my whole trunk seperated for different orders. Sometimes no matter how good I am, customer still doesn't tip or have the nerve to complain about things that were out of my countrol. I invest in my job so I can do it well, and don't assholes like you belittling me or anyone else who is trying to get by whether they were layed off, have a pHD or not.
You are using this platform as a means to abuse people because of Door Dash not appreciating you as a driver, not us.
If you can pay $30 for your food, you have $2 $3 to tip the driver, cheap monkey
So YOU CHOOSING to do a job that is heavily tip influenced, is somehow the customers fault now? Silly.
We don't work for UE or DD and we don't make their policies. Alot of the food comes in sealed bags so we can't check them either. Missing shakes would be our fault, unless they were said to be in the sealed bag and sometimes they are. Why should us drivers be the ones who take all the loss when we weren't the ones ordering food and we didn't set the price for food or delivery fees. We get a base pay of $2.50 per order plus tip. You're blaming the driver for DD, UE, GH, and the restaurants mistakes. None of what you said has anything to do with the delivery driver. Also that is one heck of a exaggerated situation. Passing the blame to the driver for something they can't control is idiocy. I hope you never use the platform ever again.
If you're missing a food item, ALWAYS report it to the delivery service/app! I've done this multiple times before with DoorDash and they've always issued me refunds in the form of Dash credits, which I've been able to use for future orders. I also make it a point to let customer service chat (who issues these refunds) know to never, ever penalize the Dashers for this, because 10 times out of 10 it was the restaurant's fault. In fact, I still remember the last time this happened and how I saw every single thing I had ordered on the receipt, but there were a couple of missing items from my order. DoorDash very kindly took care of me there and I'm sure kept the tip the same.
Yes door dash allows customers to change there tips as well so yes tip at least a dollar and u can remove it or increase depending on yr service after
This is a falsehood. Uber/eats you can. Grubhub you can. Doordash does not regularly provide that option. If they did, this wouldn't be an issue.
You people are idiots. It lets you adjust the tip during and after the delivery 🤦🏾♂️ the ones complaining on here, probably don't even tip, you just want to feel important and complain. But don't even know what you talking about 🤦🏾♂️🤦🏾♂️
YOU are the IDIOT. Wrong app fool: uber, grub, insta, and postmates allow this, Doordash does not.
I have as well, even with a tip. Service doesn't change with a tip.
Think about it from the driver's perspective though. At least for my job, we don't get paid mileage getting to the restaurant, just from the restaurant to you. We don't get any benefits. Our employers don't help us if we get into an accident on the job, or with wear and tear on the car. It's a cost-benefit analysis every time we go complete an order. If someone doesn't tip, we have very little incentive to carry out the order. Tipping SHOULD be based on quality of service, but employers have exploited the system so much we HAVE to rely on tips to make a decent wage. We need to go after employers to fix the gig economy, and until then, you should tip or go get your food yourself. I will say, when people tip well, that food is getting five star service. I'll turn my seat warmers on and take the turns real slow for 25%.
Your cost benefit analysis is using the wrong parameters. You are an independent contractor paid on a per-diem for fulfilling 3rd party service, in this case, delivery (as ALL independent contractors do). You are no different than the delivery person Best Buy hires to deliver goods and services to your home (e.g. washer delivery and install). Independent contractors in the same field do not require a tip fulfill their implied duties (e.g. no damage and prompt work). You are trying to get paid like a server at a restaurant, however, servers in restaurants are not paid per diem and their hourly wage is reduced in reflection of the their tip rate. By this standard, to make an equivalent comparison, a Dasher's per diem rate would have to be constant yet effected by the rate of which they are tipped (e.g. a dasher would wind up receiving no per diem on a delivery if the tip was too high and offset). Seeing as how that is not happening you're point is mute.
Delivery with doordash is different from delivery with the actual restaurant (for those who deliver). If you work as a delivery driver *at* a restaurant, you’re also getting an hourly wage. With doordash, we primarily rely on tips because doordash is so terrible with their base pay. Let’s also remember that as delivery drivers for doordash, we are using our own asset (car), and it’s not cheap to maintain a vehicle. Even a car that is good on gas:mileage, if you work doordash full time, you can easily be spending $100 a week to fill your tank, not to mention money for tolls, and overall money for car maintenance like oil changes, tire rotations/alignments, inspections, and other things. Let’s not forget that money towards that is not profit by the way and we are here to make profit to pay our other bills. If doordash isn’t providing a high base pay with low or decently low distance, not picking up the order. Tips aren’t guaranteed, and there are cheap people who won’t tip at all.
Dashers base pay is something they accept when they sign-up. Quality of work should not be passed on to the customer as a financial responsibility. What if your plumber, mechanic, or other service employee/employer would only provide standard quality service if tipped well! Temp agency and independent service contractors do not get tips at all, ever.
Don't you pay for your food before it's made based on anticipation that it will be cooked properly? Don't you pay the company upfront on anticipation that they'll place your order with the restaurant and locate a delivery driver for you? So why wouldn't you pay your delivery driver based on anticipation that they'll deliver your order?
Ummm, bc Doordash pays the driver to deliver the food. The tip is extra compensation for quality of work.
Yeah a restaurant is supposed to pay their workers too. That applies to all businesses. And really a Dashers ONLY job is to get your food to you. The ones that do extra go above and beyondm. Its a service not necessarily a "quality", so thats a dumb excuse. And if you didnt like their service, a customer can complain. I've been written up and threaten to get fired over false accusations from customers so i know they can do it, preferably for legit reasons. Not claiming food wasnt delivered when it was just so they can get a free meal. Love how everyone talks about how Dashers mess up but nobody talks about the fraudulent customers or the dangerous situations they put drivers in. Like when a man tried to make me go into his hotel room to deliver his food. i declined and left at the door, he had no right to complain but of course, he did. So stop talking bullshit already. Restaurants have the right to refuse service, if they want to kiss ass to bad customers, thats their choice.
The reason this is changing is due to non-tippers. Look at it this way: you know you're supposed to tip, it's a social contract. When you don't tip, you steal from the driver in the form of time. How about you go to a nice restaurant and see what happens if you announce you're not going to tip before you get service. The only difference is that the Dasher can skip you. The waitstaff will be forced to work your table, but eat that food at your own risk.
This makes no sense. Nobody declares whether or not they're going to tip anyway. Drivers should make more without tips, and customers should be encouraged to tip good service. Neither side is wrong.
They have pretips on all online major pizzas chains and those people will usually decided which order to take and which goes first based off that. How do you think realtors choose there business with clients based off the amount of the property buying or selling. There % is what you call a tip is based off the work they have to put in for the sale and when it’s two clients one where you make 9k and 1k and the work is the same amount of time but you can only choose one guess who’s gonna get it. Most places that has no real value won’t sale unless it’s a w2 realtor which they have apparently where commissions aren’t how they are living. Tip are commissions it’s the same relative situation.
then you would pay more anyways. You know how many people got upset when they added a two dollar fee because states limited their commission from restaurants. You are the moron that thinks more taxes are the solution to problems when you could donate money willingly. People think the restaurants will just pay more but not raise prices are morons. You can either pay with tip or pay with the base cost, but your ass will still pay.
Ok so I pickup your cold what do you want me to do put it in the microwave. You are also tipping for a Convenience of having the driver pick it up for you.
I am paying to get food as well... and hell no I don't want soggy microwaved food! You keep focusing on your tip there are fees that we pay for that convenience the tip is for the service received not the convenience.
Yes we being paid to go to place get food and take to u, other things wrong with food or order is between the restaurant we just pick up the food and bring to u, we should be tipped to leave our house use our gas and wait 45 mins or longer in a drive thru lime to get yr food and then drop off to u and follow ur drop off instructions not if someone doesn't follow ur instructions or bring ur food now u bash that driver but not all of us
Oof, tough getting through all that but I'll try. Everyone puts wear and tear on their vehicle to get to work. Most service jobs have drawbacks (Dashers wait in lines and mechanics get dirty) remember you chose this line of work not the customer. The customer pays a general contractor *Doordash fees for a service. In this case, the service is food delivery. The general contractor *Doordash hires an independent contractor *you to perform this service *delivery. The independent contractor *you is paid *per diem by the general contractor *Doordash to fulfill this service *delivery. Your logic is to excuse poor execution of paid standards *acceptance of delivery because the pay *per diem at your job *Dashing is not to your financial liking and that financial burden should be passed on to the consumer?! Considering, I can see how this may be your best employment option.
That's an excuse to not tip lol. You're free to wait til it's delivered and tip then but don't complain when no one wants to do it.
Right but then the restaurant should start complaining. Maybe their policy should be if the good sits for x amount of time the delivery company has to pay a fee for the food to be re-made. They are going to be effected as well. The food sits there for however long and the customer gets poor quality food. The customer then complains to both restaurant and delivery company. Maybe restaurants should have a separate section for these companies and not bag up orders until driver arrives. The delivery companies are marking up cost to customers... they felt during the pandemic they needed to give a hand to the restaurant... so charge us more? We were hurting during the pandemic too. So why put it in my shoulders. They upped charges without saying a word. You could be turning down a good tip not everyone tips with card!
Some restaurants DONT make the food until a Dasher arrives, which just makes for a longer wait on the driver as well. And like James said, you are in the minority, IF you do what you say you do. Because everyone whos told me they'd "tip in cash" have lied. Never come through, maybe only once.
Look just accept that you're in the minority and either deal with it or adjust. Most people tip with their card. Since that's the case, most experienced drivers won't take a chance on a no tip order in hopes that the customer will tip cash. It's FAR easier to just decline the order and take the next one that tips upfront.
What would motivate you more? Knowing you are getting a great tip before you get your food? Or picking up a tiny order without knowing??? Honestly if everyone thinks the service is so bad, then unglue your @ss and get it your self!!
Tip stands for "To insure promptness", not how well you took care of me. All my food goes in the hotbag and I take care of my orders the same regardless of tip. That's just professionalism. But I won't take an order under 6 dollars. I decline alot of low and non tippers. It's nice that you would tip after. But most people don't tip after the fact. So for me it's not worth the risk or my time. Welcome to the digital world.
You're missing the big picture when you order for delivery it's because you Don't want to drive a and pick it up yourself we have nothing to do with the restaurant's timing and service all we do is pick up a bag and deliver it to you that'll that alone it's great service
I always tip a little through the app (my orders are usually less than £15 so 10% ain't much) then give them a couple quid in change if I'm happy with the delivery
Because 9 xs out of 10 sleazy people will not tip afterwards even if they received gold with their food.. So I believe it's best you offer something for the hard work put in by someone other than yourself to get your food
No one should be tipping in advance for anything and any app that encourages that is just creating an eBay auction for food delivery. If you don't like the way you are paid doing the job YOU chose to do, QUIT and get a regular hourly job. Uber Eats, Door Dash, etc. You knew going in that you were not going to be in control of the situation, yet chose that gig job anyway and that's on you. Do you want a more consistent situation where you actually have more control as a delivery person? Then work for a place that hires drivers directly (Dominos, Papa Johns, etc.) Most customers do not care about excuses, whether it was your fault, app problems, restaurant problems, traffic, etc! They are expecting their order in a timely manner, correct and undamaged. Just quit your b*tchin over a career choice YOU made and lose the sense of entitlement.
He wasn't complaining. He was stating a fact sand giving a tip (pun intended) to those wanting the best out of the service. Now I'll use your comment against you. If you don't like the app, don't use it. You know what you signed up for, that you weren't going to be in control of the situation, yet chose that app anyways and that's on you. Most drivers don't care about excuses. They are expecting the order offered to be worth their time and effort. Just quit your b*tchin over a service YOU signed up for and lose the sense of entitlement.
Exactly! Like that post a while ago about that Dunkin Donuts barista who doesn’t fill the cups all the way if he doesn’t get a tip - why should people tip him BEFORE they’ve gotten a drink? I’d you go to a restaurant to eat you aren’t expected to give the waiter their tip before you’ve received any food, why are we obligated to tip for these other food services before receiving anything?
Places like DD, McDs, BK, any fast food joint that actually pays a regular hourly wage! No one should be tipping those employees for doing a job they are being paid normally to do. Regular restaurants that only pay the tipped minimum wage are different, but when being paid regular, no one should be expecting to be tipped. Seriously, what makes a DD barista, or any of those others special to deserve a tip? No one tips the cashier at the supermarket, the bus driver, train conductor, pilot, the police officer directing traffic, etc. All of them provide a service as well. Those others on a non-tipped wage should not be feeling entitled to a tip just for doing the job they were hired to do. Why should the $10 per hour person asking, "do you want fries with that" get a tip when the cashier asking, "did you find everything you need today" not?
If you go to a restaurant for a takeout order you DO pay for your food before you get your food. Why shouldn't you pay your delivery driver upfront as well? We go to the restaurant to pick up your food AND go to your location to deliver it to you. We aren't waiters. We aren't serving you. We don't get paid by the company you ordered through. They offer us a small compensation from their fees you paid them for the luxury and convenience of having your order placed for you, having them locate a delivery driver for you, and for allowing you to make one payment instead of multiple payments, that they then disburse to the restaurant and driver. Why do you expect us to work for free? None of us are under any obligation to deliver your order. We won't lose our jobs if we don't deliver your order because we don't work for the company you placed your order with. If you want your order delivered then pay your delivery driver.
You are at the misunderstanding of a w2 job dashers are 1099 & choose which orders to take. No one will ever take you order to drive 6 miles for $2. I won’t do a order unless it’s twice the $$ for half the miles (exceptions total amount Vs Time it takes to complete order vs how far away it is.) gas prices don’t affect me as much as others because I drive a hybrid and I also cruise about 35mph because driving any faster just brings you to a red light wear and tear on a vehicle as well. What you don’t understand is gas prices fluctuations where the driver is they could be further from the store then you’re & thats doors dash’s fault as well as the person who tips and accepts the order. You won’t be happy to get your food unless you go get it yourself and even then you will blame the restaurant the traffic or whatever you want to because it’s never your fault. Most humans never take accountability will always blame others because they think they are right.
you dont have to tip. if doordash charge u $5 delivery fee per mile and majority goes to the driver who is using his own vehicle and time to get the order to your door. u are comparing a service at a bar where the bartender walks few feet to get your beer to someone using his own vehicle and driving to the restaurant and your place to deliver your order.
I think apps need to add how many times drivers have turn down a delivery because of the extremely poor tips that people leave. I used to drive for a few months and turned down the same deliveries multiple times. To blame the driver who ends up delivering your food if it takes a while isn't fair to them. And it's not fair for people to DELIVER something to their house for FREE! Get over yourselves. If you wanted it for no delivery charge get off of your lazy butts and get it yourself.
I wish I could. My husband & I are disabled. We are both in power wheelchairs, without a vehicle. Are we lazy, because we can't "get it yourself"?You are a crapweasel!
That's most unfortunate but it doesn't excuse no/low tips. If you can't afford the service, find a cheaper alternative. My younger brother is severely handicap with cerebral palsy. No one should work for him for cheap or free unless it's out of love (like my parents, youngest brother, and I do). So you shouldn't expect free or cheap service from anyone outside of your family or other loved ones.
Maybe not lazy, but inconsiderate. Someone is doing you a service, be fair to them. I am disabled myself and I work this job, carrying peoples 6 cases of water bottles up 3 flights of stairs, killing my spine and legs for them. And do I get a thank you ora tip for my troubles? Most of the time no, but I push through with the orders I do accept because I also need to, same as you need the delivery services.
It demonstrates how screwed up the US is. The companies should be paying people a decent wage off the top and not relying on the charity of customers. I am much happier paying a higher price up front when I know the cost rather than trying to figure out what is a good tip. This sort of crap only happens in the US. Pay your workers a decent wage you cheap bastards.
The put $0 for a tip. Take your chances because that's on you. If it takes an hour, it takes an hour. Rate the damn order. Once the rating gets below 4, a dasher can't dash anymore.
Once I tipped a good amount for my doordash delivery to be delivered.....to the WRONG address. The crazy thing! She delivered it to the apt. door that was virtually 3 steps away from mine. If my address says Apt C3,. Why would you be so distracted and dumb,that you deliver it to C3???!!! And not only that place my food on top of their Amazon boxes! I got hungry and went to look for the food, when I got the "delivered" msg(no photo), I'm barely out of the door, when I see my order....next door. DOH! Laughable! Oh not only that, she kept saying her gps broke, and I could see her doing up and down the road on the map. LOL!!!! Seriously though, that was a one off. Even if I don't have much $, I will remove something from my cart, so I can be sure to give a good tip.
Actually you don't have to tip before your order. After the order is delivered you can rate the delivery and the food. At that point if you didn't tip it will ask you to tip. I always tip at the end depending on if the driver does a fast and efficent job and doesn't decide to drive 15 miles in the opposite direction to drop off 5 other orders.
You can actually add a tip "after" you receive your order. The app will give you the option if you open it up after the dasher leaves your delivery. And If you've already tipped,you can even change the tip to higher or lower in the same way.
I completely agree! I also tip in cash usually 20-30% if service is excellent, fast, and nothing has been forgotten. It would make sense for Doordash or whatever company to allow customers the option to tip in cash when ordering. That way driver's could see 2.75 base (or whatever) + cash tip. I feel seeing that as a driver would make you more susceptible to accept the order instead of automatically refusing since the amount appears so low. And with that said, I bet 9 times out of 10 the driver will be quicker and more vigilant with corrections to an order just to anticipate a good cash tip after the service is completed. Anyway, opinions are like assholes, everyone has them and some are kinda shitty. This one however is not! Lol
I'm in complete agreement here I leave a small tip in the app cuz I know these apps don't pay the drivers a whole lot but beyond that I am not giving them a $15 tip and praying that they get my food to me while it's still hot enough to eat they want that $15 too get that food here quick they want a $20 tip get it here faster than I thought it was possible
Because it's not the dashers fault that the food sat there for an hour. If they weren't tipped before hand, they probably wouldn't get a tip at all - and that's not their fault. It's different than eating in a restaurant.
I'm with Joey on this one. You're saying you want to tip us based off, how early / late your food was there, how hot the food is, and if any items are missing, which is all out of my control as a driver. I just take the food put it in my car and drive straight there. Less and less people are doing deliveries nowadays because the cost of gas has gone up by a whole dollar per gallon, so yes I'll be pissed if you don't tip me. I'm just glad I work for a nice Buffalo Pizza place where our customers almost always tip.
I agree with you. Most of the time, I get great service and always pick the higher amount for tipping. I had an issue recently where the driver dropped my food off at the wrong apartment. I messaged the person and told them I didn't get my food and they said that the "app said unit 40" when I live in 60. I order food all the time and have never changed my address. I took a screen shot of my address and they did nothing to correct the mistake. I ended up wandering around out in the damn rain trying to find my food. By the time I got to it, it was cold!! I didn't get my money back and the person got to keep their tip.
Tips actually are not based on quality of service. In the US they are an essential part of a service worker's wages. They are the baseline. If you don't like it, push for a higher minimum wage and eliminate the double standard for servers.
Right, I get what you are saying and respect that but there is a huge difference. Dashers are already using their time, their car miles and gas before you get your order, unlike waiters who serve you on the spot. And most of the time, if there is a mistake, it is not the Dashers fault. I wish people would stop blaming Dashers for bad RESTAURANT service. And besides, people who claim "we would tip after for good service" never do. I've even had people type "WILL TIP IN CASH" on their notes and do I get a cash tip? Nope. Just lies they think will get their order there faster. When the app sayd $0 tip, 99% of the time, that what it remains. I've only ONCE had a customer add a tip after in.the 3 years I've been Dashing (not including Walmart orders). So really thats an excuse, because customers have the option tip after but....they choose not to, even after a job well done.
I agree. I’ve received an order where this raggedy lady ate my cake. I checked my bag before she left, saw the empty cake plate in her passenger seat and confronted her. She said she didn’t know what I was talking about and it was so difficult to get my money back/file a complaint on that dirty hoe.
I don’t know if you can but why do you think that is ok? Unlike you I don’t need to hide my name here. Changing a tip on a food order is the same thing as changing the pay of a realtor helping you with buying or selling a home for you. It took them 20-30 days to do the work. You get mad at the timeline which isn’t in their control but All of a sudden you just want to drop them and go with another realtor? 3% on a 300k home well guess how much you just decided to take someone’s money away? $9000 how do you think that person is gonna feel when you took there tip away? If you think playing with peoples money is smart then go ahead but that’s the same as playing with peoples minds are people are crazy. Just remember they know where you live.
Agree tip less and increase if service is good, but yes still tip something so someone will want to take ur order and get ur food
Because if restaurants mess up this human being still was nice enough to wait 45 mins in line and bring ur food to u so yes a dollar would be least something for them doing u a favor... if it turns out good increase If it's bad u lose a dollar but food is bad have fun with restaurants refunding on there mess up
You do have the option of making changes to the tip amount. I've done it on several occasions especially when my food was very late, cold or inaccurate. Majority of the time, the restaurant is less than ten minutes away! (Often tip at 20-25%; so I can't say that it affects the delivery time.)
Your driver has no desire to make the food late. They will only take longer and make less money. If it's late, it's 99% of the time not their fault. If the food is inaccurate, how could that possibly be their fault? You want your driver grubbing through your boxes? Half the time, what's in the app as being your order is generic stuff like "food item 1" anyways, so checking the order isn't even possible. That is not your driver's fault. Every driver knows that is best for them to get to you as quickly as is reasonable and safe in order to get on to the next order.
The biggest problem with every comment on this thread is calling it a tip. It would be so much better to call it compensation. How much are you willing to compensate someone to drive a certain distance to do something you're not willing or able to do? The time and distance paid for by the delivery service is around 23 cents a mile no matter what you tip. They also get paid for time, that probably comes to about 10 cents a minute for time to get to the restaurant and to you. So if you live 20 minutes away from the restaurant and it's about 10 miles they will make about 4 dollars and 30 cents for that order regardless of your tip. Now factor in gas and taxes. Now that driver is making closer to $3.00 for this trip. I use these services and always pay a minimum of $5 and for restaurants further away I do about $1 a mile. This is plenty enough that any driver that gets the order will be more than happy to take it. I don't look at it as a tip, it's a compensation for a convenience.
Amen. I had to wait forever for an order recently and I am sure this is what happened to me. I did tip. I in fact tipped 15% of the total bill which I think is considered to be standard nowadays. I shouldn't have had to leave any kind of tip since tips are based on service and this was before any service was performed. But I gave the standard 15% anyway and the driver apparently decided it wasn't enough and let my order get cold. The same Dasher also ignored the instructions I left on doordash.com as to how my food needed to be delivered.
It's not "the" driver that let your order get cold... it was all of them. Every driver agreed that you were being cheap that day. The sad thing is... the Dasher who finally brought your order actually did you a favor. He took your piddly little order because he was being kind... and because it was probably just on his way with another order anyway. We call it a "charity order". You're welcome.😊
You cant say the Dasher "choose to let my food get cold" AND "He didn't follow directions". If your food took a while to get picked up and a Dasher decided not to take it. Its not the fault of the Dasher that DID finally deliver your food. So it was most likely different people. If they delivered it, they deemed it fair enough pay so you cant blame him for both things, just maybe one of the two. If a Dasher declined your order they are NOT the same ones that delivered it.
I use to think like you before I started delivering myself. Delivery isn't the same as waiting at a restaurant. A waiter/waitress has all of their customers come to them. So a %15 tip can be a nice profit. However a delivery driver has to go to the restaurant and then to you. So they're paying a lot more out of pocket than the waiter/waitress. Therefore, if you tip it should be based off of how far away you are from the restaurant. If you want to tip really well, $2+ per mile. If you want to tip bare minimum $1 per mile.
Now yes that's bullshit the drivers shouldn't do that, that's f****d up ppl but not all drivers r like that and I drive because laid off at work and I got a family to feed and I do great job but I won't accept 2 dollar orders either
You are the reason people hate sleazy customers that want food why would you rob someone of money you promised to pay ..
I don’t know if you can do that on doordash app but I would be more afraid of the driver remembering this and a series of unfortunate events happening called karma. I don’t personally get offended by it is business. That being said changing the tip won’t fix your problem when people remember your address then they purposely hold/stall your order for 30 min while going to do another delivery on another app then unassign it just to get back at you because they remember you screwing them. This is a rant right here but Logically most humans are the worst kind of scum and never will take accountability for their actions because they have the need to be right even if they aren’t. Most people are not mature enough to. Kinda like a divorce most idiots think it’s super smart to screw the other person as hard as they can in a divorce. Why not just be mature and civil? Someone cheated? Be angry sure but Be mature about it.
So their entire business model is based on scamming people into funding the company's wage bill by effectively holding the goods customers have PAID FOR to ransom. Wow, the American workplace is one f_cked up place.
Why I never have and never will use them. The "gig economy" is a huge scam by corporations to practice wage theft.
Load More Replies... Yes they're turning me off about ordering from doordash or any other delivery if they have people working for them they should pay them because I've got several orders but not even have my order and then when I try to call them bike or email them about my order wasn't right they never refunded me
It's not like "gig" companies are the only ones doing this sort of thing. Restaurants in many places pay at least servers and often other staff < $3/hour. Some of America's most profitable companies pay low level employees so little that they qualify for benefits like food stamps. These "gig" businesses are just following the pay model traditional businesses created.
How do you think their prices remain so reasonable? Few will use their service if they pay full wage to the drivers and increase prices. Even fewer will tip at that point, either. Sure, its shady, but in this day and age people are aware of how it works and choose to/not to use the services.
Y'know, I see a lot of people who say that paying employees in whatever company or industry will cause the prices to go up and they always seem to exaggerate and act like something as little as a drink could cost $10+ when really, prices would go up a few cents to a dollar or two (maybe). But you know how I nearly paid $10 for a drink without an employee getting reasonably paid whatsoever (and this was before tipping)? F****n Doordash baby.
What if the order belongs to the infirmed or an elderly who lives by their meager disability checque or pension? If they cannot tip ‘big enough’ they deserve to have cold food? Also, why is tipping expected in the food service industry? I am in healthcare and accepting ‘gifts’ from clients is considered unethical. How come in the food service industry workers are pushing it as mandatory when they can hold their employers accountable for not paying liveable wage?
Healthcare /= Delivery service. Apples and oranges. The ones living on very limited income aren't going to be spending money on luxury/premium services!
If you use the word luxury for food delivery, what word do you use for owning a jet?
I appreciate this comment. @kiran Many use these services due to elderly or disabilities. I didn’t realize that drivers only get around $2! That bites!! Still, it’s not our fault and intentionally holding your food hostage/bullying a person into giving/raising tip. Probably explains why, sometimes my tip isn’t great but I see delays when it’s on its way or no one knocks or texts me & find it on my wheelchair ramp where it’s difficult to retrieve despite specific directions. I am on a limited income, can’t drive, and these food delivery services used to be more price friendly vs near double. I see both sides here but I still feel it’s wrong to let food sit bc you didn’t get a tip as it potentially affecting ppl using app & discourages desire to tip when crappy service repeatedly happens! Mostly, I’ve quit using these services unless desperate. Knowing about the $2 thing helps me but all else, IMO, is bad business for you & others. It’s a risk you take choosing this job! :/
It's not a job; it is contract work. I choose what I deliver based on the offer amount, restaurant, weather and delivery distance. I am an independent contractor and such, am not employed by any company but I am contractually required by doordash to complete the majority of offers I accept or face deactivation from DD. There's also a dirty secret about DD; they hide larger tips in the initial offer. Let's say you ordered Outback Steakhouse, 2 sirloins blooming onion, etc and add a$10 tip. In my area, base pay is $2.50 and the offer for that order will say $6.50 or higher. Upon completion of delivery, the app will say I made $12.50 (2.50 + 10) but I don't know this at initial offer. If weather/traffic are bad or the delivery area is sketchy, I won't accept it even though it will eventually pay $12.50.
It's a job, trust me. You've never actually had a contract to work on a project if you think this is a contract.
No offense because I'm sympathetic to your situation but you're not entitled to food delivery by anyone. If someone doesn't think the pay is worth it to deliver to you, they don't have to. Here is DoorDash doesn't pay enough and the government doesn't take care of the elderly and disabled. If someone takes an order without a tip, they could end up actually losing money when you account for mileage and gas. These people are trying to pay their rent, they're not doing it to help anyone out.
no, but somehow the Pizza and Chinese food restaurants cracked this nut before it was a "necessity"
People who do delivery for a specific restaurant are employees. They have a shift schedule they have to work, they are delivering out of 1 location only to locations within a specified delivery range, they have to take all orders they are assigned, and they are entitled to the pay and benefits of a regular employee. Delivery is part of their business model. The concept for services like DoorDash was to bring delivery to restaurants that wouldn't otherwise offer delivery. It's a completely different business model.
Tipping was the norm in Europe too, but it's been several decades since that changed, and in most western European countries, tipping us actually considered an insult nowadays. It's akin to saying "since you have a crappy job, I'll help you out", but they aren't crappy jobs. Food service workers are professionals there. It's the line of work they chose, and take pride in. In America, working fast food is widely considered a first job for teenagers, ignoring the fact that it's not an easy job, and the lack of competent or caring workers is precisely why fast food in real life never looks like the pictures in the advertising. It's these idiotic and antiquated ideals in the most stubbornly backwards nation in the developed world that has made it so that people often need to take gig jobs to pay absurdly high rents and mortgages in cities where a lot of workers are paid very high wages.
Why is it different than tipping a waiter or waitress? You're not using your gas, wear and tear to your vehicle, time to get your order to you. No tip, the driver is essentially losing money. Door Dash is a business to make money, not to have drivers bring you food out of the goodness of their heart. If they raise their fees to pay the drivers more so drivers don't have to depend on tips to feed their families, the cost to the consumer is going to be far higher
Not directly, no. But you may be tipping them indirectly. Untipped staff have to be paid at least minimum wage. Some restaurants take part of their servers' tips and "tip out" other workers so they can get away with paying them less than minimum wage.
Not really. Doordash delivers food but I'd be surprised it guarantees its temperature and/or the time of delivery. Why should they? The drivers have the choice to decline the order for multiple reasons, not just money. Besides, many restaurants make the food and let it sit out in the open so it's lukewarm upon the pickup. And guess who gets the blame for that. It ain't as black&white as it seems..
A thousand times this. Factors that affect a delivery opportunity being accepted are the following: Pay offered (major), distance to HOME particularly outside our zone, time to get there and time to get back into our delivery "zone" so that we're eligible for another order pickup. Everything factors in to if the driver can afford to take your piddly small order for a small pay but large distance. $4.75 for an 8 mile drive PLUS outside the zone we're limited to for your single bowl container? Nope sorry. Plus the fact that nobody keeps your order in a place conducive to maintaining heat? I can't keep it hot in my hotbag if the merchant kept it on a cold table until I got there.
Grubhub now has a an on-time delivery guarantee though, as well as lowest price guarantee. Doordash has recently added a "no-rush l" option for delivery which decreases the price of the order on the customers end (Lyft has this as well). Grubhub honors these guarantees too. I'd know, I get late food all the time.
Actually it's arguably more capitalist then the current tiping systems in most restaurants. The customers are effectively bidding for good service which benefits the workers and punishes poor customer behavior. If you don't want to tip then pick it up yourself, if you want it fast then drop some green. The only better system would be to eliminate tips all together and pay them on a normal scale with other workers.
Yes it is.. been doing dash for almost 4 years. It sucks. But I have a health condition that keeps me from working a regular job. So I don't accept anything under $7. No security in this job but it's convenient and it lets me work around when I don't feel good.
There you go. Someone who gets it. That's the big business model and how you make money. You sell someone on a service you "provide". Make others the face of the company and accountable (because they have to face the public, and not you) and pocket your money and keep lying and saying you are working on the issue. The issue being not enough room in your pockets for the money you are scamming people out of.
No it actually works pretty well. Lived in the Eurozone over a year. There service is way worse overall than what you get in the states and in the end your wait staff takes home less money per hour. It's better all around. The problem in this story is a company asking customer to tip PRIOR to the service AND letting the driver know what the tip is. Big mistake. Of course human nature will dictate that the larger incentive will get delivered first.
Except you know what? Remember back in the day when McDonald's used heat lamps? They don't even keep your finished order in a hot place, especially after 10pm when it's drive-thru access only and there's 12 cars in line. That makes me upset and I'm the driver! One time I forced a McDonald's to remake shakes and ice sundaes because by the time I got to the window, 20 minutes had passed. It was 80 degrees outside. At 11:35pm.
The whole world is upside down . Pretty scary. The country died on 11-4-2020
So basically you have to bribe your delivery person to get the food you paid for?
If it's not worth a decent tip, go get it yourself. It's really that simple!
Load More Replies... I tip well. Ever time. Still wait hours for cold food on occassion. The tipping ahead of time thing is for the birds.
If you're ordering from a popular restaurant and they're swamped with your order,a few other deliveries, plus a full house of customers inside (or full drive-thru), that's going to contribute to your longer wait. If you're 10 miles away by surface streets with 20 signals between the restaurant and you, that definitely will also.
All these are (or should be) taken into consideration when providing ETA to paying customer. now you have dedicated apps that can provide traffic status. Oversubscription cases happen only in peak. So none of your points are standing.
How much do you tip and how far is the restaurant you're ordering from? If you tip $10 for a 2 mile trip, then I call ba. But if you tip $10 for a 15 mile trip, then you're not tipping well
That's outrageous bull$hit right there. $10 tip for a 2 mile trip? The only trip here is that attitude.
If you aren't getting on time, you aren't tipping well it's that simple.
to answer questions, usually 40% or so. i know the food is made (at least according to the app) one delivery service i watched the car on the map drive around all over the place for like 2 hours. I was going to cancel, but I wanted to see if it ever showed it up just for fun. Nothing in this town is more than 20 minutes away from anywhere else. I tip more if the order was small and 40% wasn't enough. I've worked service industries. I am always generous with tip, even if they're horrible. i'm always polite, because I know what its like to deal with aholes all day. You have to really, really, really screw something up for me to say anything.
Exactly tipping helps them they can bring it late or early still these ppl just wanna seem like the best of the best because even after an order you can change the amount so all this stupid
Yes, if I'm going to be that lazy, I always tip well. Otherwise, I could just go get it myself.
Tip or get it yourself otherwise accept it how it comes like you are basically telling the dasher. #Duhh...
Till you hire us, we have no job. We are not employees, we are contractors. Go get it yourself you lazy prick
With the understanding going on, doing this job is a complete choice. How about looking into a tip AFTER delivery like how it works for restaurant workers? Demanding it up front then giving bad service is no okay. I pay tips, but want to tip based on the type of service I received, not tip them see IF I get good service.
Yea but you work for door dash...that is your job ..they hired you to deliver food. Tip has nothing to do with what you were hired to do. Nobody forced u or called u to do the job. That's the problem you people are lost of what ur job is!!!!
Exactly.. no one forces drivers to do the job. They're not employees. They're contractors who get to pick what they want to deliver. I'd it's not worth their time, they skip over it.
That tip pays for the fuel that driver needs in that current moment. Some drivers refuse certain jobs because it's not worth burning the small amount of fuel they have just to wind up with a small amount of fuel in their tank. That tip money gets used immediately; that tip money pays for the maintenance that due on the car now, not later, BUT NOW!!!
I bet you don't go to work and let your employer tell you how much you're going to make that hour
You shouldn't have to PREPAY a tip for unknown service. I don't do it anywhere, so why should I do it here? I've tipped and gotten cold as ice food, drinks weren't picked up and delivered, they left it on the steep in the rain rather than on the porch by the door, etc. The service should ask if you want to tip AFTER delivery like some other gig jobs do.
Then they won't even have jobs anymore lol. It's really that simple.
Not employers as these are gig workers. So a minimum pay is NOT part of the structure not should it be. Plenty of other jobs out there that may pay better without expecting customers to pay tips without knowing if the service will be decent or not.
A lot of rest workers, a scarce there of have been really affected by these delivery business, believe a lot more would have done delivery themselves if they would have been such a success. Is really good for people for convince and business from recouping some sales so hurt by last year, but is hard for workers, doesn’t allow that personal touch, compassion and income some workers really rely on from the inside. Really tests We Are All in this Together sometimes, such a blessing as well (0:
And don't send the drivers to Walgreens to buy Pad or Condoms! Shameless
If you don't want the tip don't take it its that simple yall act like nobody else exists
They don't take the tip that's why your food is cold when and if you get it.
I'll give a good tip so long as I get my order properly. I recently was stuck giving a generous tip to a moron who gave not only me but some other person the wrong Subway order. I got someone else's food which means they must have gotten mine. I had to provide a tip beforehand despite using the Subway app, not DoorDash directly, and had no way to revoke the tip when I got the wrong food. Thankfully the Subway helped me get the proper food in spite of the idiot driver.
This reminds me. A couple times I have had an extreme problem with the actual driver, usually because they refused to deliver the food correctly in regards to no contact, etc. But the point is, if I call DoorDash (or Grubhub) afterward, they will reduce or remove the tip per my request. This could be abused, obviously, but it is a roundabout way to give what tip is "deserved."
100% Exactly. I'll never use a delivery service. Stop being lazy and get the food yourself. These apps are a scam. Just some investor getting rich off exploiting people.
There it is!!! You pay a generous fee for the service and I’m sure there is a percentage added on to that because they have to contract out to drivers and then a healthy tip. By the time you pay all these extra fees you can simply get it yourself and probably eat a few more times with the money you save.
Exploiting lazy ppl. S**t i would exploit lazy ppl too if they willing to give me their money
And just like everyone else getting filthy rich on scams. It's a pretty big scam seeing how all you dumb asses use and support it. Who's the f*****g morons here lol
Looks that way. It's said the drivers are blaming the customers and not their "employer" for what they get paid. Tips are always at the end of a transaction, not before. I paid for a service and expect it to arrive on a timely matter. If it doesn't, then I won't tip. End of story
Do you tip the person who cuts your hair? yes! Why? Because it’s a service industry and that’s how it works. Maybe restaurants should pay their waitress, the barber shop should pay their barbers, the car wash should pay their employees, OR if you are cheap don’t expect someone to provide a service without tipping them.
People aren't bitching about tipping they are bitching about being forced to tip BEFORE getting anything... they bitch because they are being told you better tip high before I pick up your food or I will let it go bad!
Yup and that's how it works. Get with it or get it yourself. No tip, no trip
We dont hate what we do. I make anywhere from 25-50hr on the side. Im able to make that much because i have a choice to pick up a 2.50 order or a 10 dollar order. Common sense will tell you to go for the higher amount. 2.50 order probably will sit until the pay increase on it. We just explaining to yall the process is all.
They don't "let it go bad" they just decide "this order isn't worth it", big differnce. And all you high and mighty people spouting "I'd tip after" or "I only tip good service" is a bunch of lies. Nobody EVER tips me after, not matter how good i did. Double bagging their food and speeding to get on time or driving 5 miles an hr so their 11 drinks dont spill or driving to another CITY to make the delivery.....doesnt make a difference. Yall never add that elusive tip. So yes, I will bitch all I want and only take peoples order who are CONSIDERATE! And U can keep bitching abouting waiting :)
I Totally Agree With You (Rubi) !! I Been Dashing For Over A Two Years Now & I Been Doing The Same , Like She How She Described Every Scenarios We Go Thru ! I Treat This As My Real Job , Not No “This Is Just Some Extra Money” ! I Provide 100% Best Customer Service , As How I Would Want To Be Treated With My Orders ! Yesss’ Food Orders Aren’t Not Always Deliver On Time Or Not Always Arriving Steaming Hot ! But For One A Tip Does Help , It Don’t Matter If It’s $1 , $2 ! Reason Being: Also Think About Your Dasher Going Out Across Town To Get That Order , Burning Gas ! Not Too Mention Us Doing It Thru The Snow Or Rain ! Secondly Like She Said Half Of The Time , No Matter If I Did Everything Correctly & Got This Order , There In Time (Steaming Hot) Using My Space Bag - Some People Still Forget To Tip Afterwards 😒 Moving Forward Half You Customers , Don’t Know What We Go Thru As A Dasher (UNLESS YOU A DASHER 🚗💨) I Say That Too To Say , We Not Always The Reason You Food Is Cold , Blame The ⬇️
Five Others Dashers , Who Was There Before’ Us Who Skip Over Or Cancel This Order & Let It Get Cold ! Reason Being The Order Couldn’t Been Ready On Time , Making Another Dasher Have To Come Out , Then The Pay Of Where The Order Going Couldn’t Be Enough ! Like For Real ! Who Finna Drive 22.5 Miles For $7 😒 Most Dashers Know Commen Sense - There Isn’t No Tip ! And Y’all Want Too Order $50 - 80 Worth Of Food & Expect Us Too Drive Across Town ,, 25 Mins Away , With Not A Tip To Put Back Gas In Our Car 🚘 I Don’t Think Sooo ! There Are Some Good People Who Tip Off Rip , Because They Have They Reasons Why They Tip & Sometimes They Orders Turns Out Correctly And That Dasher Ended Up Deserving Thatt Tip ! It Always Two Ways , How These Orders Can Turn Out Happening , Especially At Night Time ! But For Those Complaining About Tipping First , Nobody Forcing You Too ! You Can Easily Hit $0 & Tip Afterwards , If You Really Want To Tip Afterwards ! But Just Keep In Mind - You Can Not Blame That
Exact Dasher Delivering Your Order Every Time , If Something Going Wrong With That Order ! Unless You Know For Certain It Was That Dasher Had Something Go Wrong With Your Order ! And There Shouldn’t Be No Reason You’re Not Informed If Something Is Wrong ! Same Way We Can Contact You , Same Way Y’all Can Contact Us And Even Look On The App , To See Where We At With The Order And Wheather We Still Sitting There Waiting On That Same Order ! It’s Plenty Of Restaurants Sadly Still Short Staff , Making Orders Have Longer Wait Times Of When They Should Be Prepared ! Most Of The Time , They Have 15 Other To Go Orders That Needs To Be Prepared , Not Including Their Call In Orders , They Dine In Customers , And Other Competitives Orders Like Grub Hub & Uber Eats , That Needs To Be Made ! Y’all Have To Keep In Mind Your Order Isn’t The Only One Sometimes , And Stuff Happens ! ———— And Not Many People Are Lazy Towards Coming To Get Their Food , They’re Ownself ! WHY ? Some Of These People ⬇️
Car Broke Down , S**t Some People Don’t Be Having A Car At All , And Late At Night - A Lot Of Drive Thrus Don’t Accept Walk Ups - Due To Safety Reasons - Then Some Of These People Can Be In The Hospital , Sometimes They Block In , From Others Living In The Same Home 🏡, They Stuck At Work , Some One Call Off & They Can’t Leave , Until Some One Releases Them , Or They Can Be With A Patient And Is The Doctor ! I Done Deliver Too People’s Job Who Are Very Far Away , Like A Factory & NO Restaurant’s Nearby , So I Would Be Ordering My Food To ! So A Lot Of Our Customers Are Not Lazy !! And Lastly Let Me Say This , A Tip Definitely Should Be Guarantee For Orders From Walgreens , Walmart , CVS , Rite-Aid (Whatever) And We Just Did Your Whole Entire Grocery List , Including Personal Items ! Sometimes Them Orders Takes Time To Do , Definitely When It’s Over 110 Items ! Those Orders Deserves A Tip , Regardless !! We Literally Are Checking Off A List And Putting The Items In A Shopping Cart 🛒!!
You have the option to change the tip. Usually up to an hour after you receive your order. The " Delivery Driver" doesn't have anything to do with your order except to pick it up and deliver it to you. So be lame with your lame excuses and f**k the delivery person. Makes sense to you selfish douchebags
Dude ...your a driver....your biased. Duh. For close to $11 dollars just in delivery fees, I've already paid for a service, the idea that I MUST attach another $12 to it upfront by default for a tip regardless of quality of service or else I'm an evil greedy money grubber is shite. It just another example of the super entitled attitude of people today. "It don't matter what kinda job I do, I deserve a $12 tip EVERYTIME." I used the service when my car broke down, now that it's up and running again, I'll never use it again. $19 including tip to have food brought from a McDonald's 4 miles away. And then in top of that get told were all cheapskates who don't tip enough. Again I say, indicative of modern folk: failing to realize there would BE no $8 tip to complain about or job to have if we weren't spending the money WE make at our JOBS (which obviously don't matter, we have it, fork it over!) They wouldn't have ANYTHING to bitch about.
Maybe you should be a smart dumbass and realize that the food you ordered was higher priced on the app than if you go get it yourself. It's not the drivers fault. I'm bringing you your food. You tip your servers when you eat out. I'd at least hope so. But I'm pretty sure ALL of you arguing your point probably look for everything to not have to tip. Go drive your car paying your own insurance and gas and upkeep for $6 to $8 an hour. Anyone who thinks different is just one of the problems we have in our country now a days
It dont have anything to do what we think we deserve or you tipping or not tipping. If that order that pops up on my dash app is a low amount. We will not accept it. That is the beauty of it. The customers like yourself is pissed about it because we dont wont to deliver your food for 2.50. Its not worth our time. I dont accept anything less than 10 dollars. Thats how im able to make 25-45 dollars a hour on the side. If someone accept your order that you did not tip, its probably because dashers like myself denied your delivery a couple of times and the pay increased to 6 dollars or something. By the time dashers like myself declined it a few times, your food more thab likely will be cold. The only person fault is the customer for not making the order appealing to get from jump street. Perfect example is McDonald's lack of staff. Nobody wants to work for a low amount. So McDonalds have been understaffed for quite a long time. If they increase their pay, they will find someone to work
People like you shouldn’t even be delivering food your the type to f**k with someone’s food if they don’t tip enough huh you act like people don’t have kids a house car payment and everything else life throws at you you wunna complain about a tip find an actual side Job cut hair paint some houses maybe you’ll get tipped better
Is it $20 to $50 an hour you make on the side or $25 to $45? I'm confused.
You tip and pay the person that cuts your hair AFTER they already cut your hair. The waitress gets tipped AFTER you finish your meal. The car wash people get tipped AFTER your car is washed. Uber, Lyft, Limo, and Taxi drivers all get tipped AFTER the service is completed. Yet you think you need to be tipped BEFORE you do anything.
I paid my insurance and put gas in my car BEFORE I delivered your food 😳
Yes but we tip AFTER the service not BEFORE. Why would you tip them if you don't know how good of a service they will provide? You can tip them in cash or tip them through the app AFTER. It's just stupid to defend this
I’ve delivered probably a couple thousand orders and been tipped in cash less than 10 times. So driver’s don’t anticipate a tip in cash. The other day I was nice and accepted a $2.50 order and thought, I will give the customer the benefit of the doubt that they will do the right thing and tip, got screwed..
And you tip at the END not before. Who is going to walk in ask for a haircut and tip before getting their hair done? Nobody!
I'm happy with a $1 tip. Has nothing to do with the amount. The delivery driver gets screwed because of the restaurant or you feel you paid enough already. The delivery driver should get tipped and tipped well. You could easily go get it yourself
Thats BS, when I place an order and pay for take out they ALWAYS suggest I leave a tip at payout between 15%-40%. Even when they didnt DO anything lmbo
Then don't whine when no one uses doordash and they don't get any deliveries. Easy.
It’s funny bcuz ppl are always going to use these apps lol u will continue to have cold food before ppl completely stop using these apps. Also if the food is cold or not accurate it’s not the drivers fault. Most bags are sealed by the time we pick them up. With that said, u pay for us to DELIVER & HANDLE the food AFTER it is already cooked & bagged. You’re paying the driver to DRIVE, which is why it is required sometimes to tip before u get the food. U can’t have it both ways, u can’t want convenience & then not tip & expect express service. Also u can’t blame the driver for long lines & traffic. Some of these “customers” are really cheap spoiled brats. Either be cheap & patient or pick it up yourself.
Hahaha thats laughable, Lalo. Americans are too lazy to give up these services. And even the non lazy ones find them convenient. Even if DD goes under, another one will take its place because people are used to being catered to lmbo
Lmao to late. Everyone is using these services. It's the lazy American way
The problem is people will use these services no matter what. You will see a difference depending on what you pay. If you were to cut the tip out of it what you are paying if you actually break it down is close to if not cheaper than going out and getting it yourself after gas and cost of vehicle operation. We are in a labor shortage.... what do you expect? People to smile and do their job without decent money in their pockets? People won't stop using the service because more people than ever are home so the reality is if you want the food to get to you as quick as possible it needs to be worth it. If I want a McDonald's cheeseburger bundle right now it is 10.99 base on door dash and 3 dollars more for that meal on their own app for pick up yourself. I was surprised when even I found this out as someone who isn't doing app work right now. I'm still paying the same if not more for the food when I go get it even after a decent tip
The drivers aint blaming nobody. You know why, because aint nobody forcing us to do the job. We have an option to pick up your order or leave it. We are saying that your order will more likely get picked up if the pay was higher. The higher pay come from tips. When i pick up orders i expect to get paid what the order is saying they paying. Regardless to how much you tip.
YOU, the customer are our employer. We don't work for those companies. We work for you. Pay us and you'll get your order in a timely manner. End of story.
Doordash isn't our employer and we aren't employees. We are contractors. Technically you are our employer because you hire us to deliver your order
Wow, what a racist thing to say. We may be a monkey, but you're trash
No. You're paying for the service. You pay DoorDash to facilitate the order and the driver to deliver it. You expect free delivery??
That is the best argument I have ever seen. I never thought of it that way, and I'm a driver.. If it's gonna cost me more to deliver, than I'll make off the order, why would I take it? With gas prices as high as they are, between 12-15% of my income goes back in the tank. That doesn't account for maintenance.
I drive a Focus that gets really good gas mileage but rushing around burns it still faster than usual. I've spent over $450 in gas in two months since I started. Also had to invest in new tires which cost another $500. Replacing the battery cost $105. I drove 1500+ miles in September and 1300+ in October. Gas prices in SoCal are averaging $4.40/gallon. I'll need to get an oil change in about two weeks max which will cost another $80. Car washes too otherwise gas mileage suffers that much more and driving around in a dirty car, even at night, turns customers off. We want to do deliveries ASAP because the more we can do the more pay we can get. If I only do 12 in 7 hours because most people are too far away for a particular night, I've spent 20-25% of what is GROSS INCOME for that night in just gas.
Yes, maybe if delivery was free more people would be inclined to tip... But then again how much have you ever tipped ANY UPS driver, FEDEX driver, Amazon driver??? I'm guessing you don't tip them! Weird huh? They're delivering you goods, that you've already paid for from somewhere else, JUST like DD... Or Uber eats, or GrubHub or any of the new lazy food services but they all EXPECT tips... Moral of the story.. do your f*****g job and don't EXPECT to get tips, just appreciate when you DO get them.
STFU. If you're getting Amazon you're paying shipping one way or another even if you're a Prime customer. It's either a separate shipping cost or embedded in the item price. I've worked for e-commerce so I know exactly how the game is played. No shipping? Higher price. That shipping fee plus fuel surcharge is ALWAYS embedded so yeah you ARE paying that driver.
Those aren't comparable. They're employees with set wages. This is not remotely similar. No one is forcing you to tip. Which isn't actually a tip, it's the fee for the delivery. If you don't want to pay it, don't complain if no one wants to take the delivery. Unlike uPS drivers, they're entitled to decline your order. Your free to wait forever and get cold food. Or pick it up yourself.
I wish I could deliver your food. You'd have a loogie sandwich topped with pubic hair and dandruff
There are things called delivery fees added on to my order... and service fees... so no not getting free delivery an I? You need to talk to the company you work for and stop blaming customers!
You need to get it yourself then. We are contractors. You are technically our employer when we take the order. No tip, no trip
And you're paying higher prices on your food which is probably doordash making more money. Stop taking it out on the delivery guy all we're doing is delivering your food have somewhat of a heart you heartless piece of s***
No. DD is a contractor. I contracted them to find a driver and they did. I paid the contract when I pay the DD fees. You're nothing in the process besides what's being contracted. I don't tip the guys who work for the plumber I called direct to contract labor.
Oh damn so I don't need to fill out my 1099 since you don't think we're contractors. Could you mail me my W2 then?
Wrong. You hired DD to facilitate your order and find you a driver. You pay them for that. Your driver gets a cut and any tip. They're their own boss so they decide if it's enough. They aren't obligated to take any order. You don't make it worth it? They don't do it. You're free to pick it up yourself and save the money, cheapskate.
Your food has one cost, as does the delivery, and the driver cost. Capitalism at its finest. You can have it if you want it, but you're going to pay! It's not meant to benefit the commoners, just the bosses
Yes, with anything in life. Thats asking you to cut my lawn for 5 dollars. And I get mad at you because you said no I'll cut someone else grass for more. How could I be mad at you for making money doing the samething for somebody else.
They have to big it to you, that's a service, they deserve extra for. If you can't top, you make the trip yourself. You're saying it's bribing to PAY someone for doing a task you see as beneath yourself. That's psychopathy, get help.
It's not about it being beneath the customer to do. It's more about a tip not assuring quality of service. Even if you give a decent tip, that doesn't mean the driver will do their job properly. The tip itself doesn't encourage good service, it just encourages service in general. You don't deserve extra for just doing your job, you deserve a decent wage for that. What's being asked for isn't really a tip, just another service fee in that instance.
It's not a bribe the drivers don't make s**t and the wear and tear on their cars pluse their time I don't blame them they are trying to make a living too. If you can't yop don't use the service!
When you buy product from a website you have different delivery costs for different speeds, same basic principle.
If you look it up you'll see that many doordash delivery drivers also have eaten the food. It's pretty disgusting knowing someone has touched your food items and eaten some of them before delivering them to you.
We are independent contractors. We are not employed by Door dash. We use our own car and our own gas to try to make ends meet. We have no control over a restaurant ways of service. We do get tired of being blamed for what the restaurant does. Myself will never take an order that has been sitting over 20 minutes. And I will not deliver any order that is $2.50 for 10 miles one way. A lot of people uses every excuse not to tip when using a service when they could go get it themselves.
Personally, if the order is over $20, I'll tip 2 or 3 grand. Because capitalism is cool, dude
Sounds like it. Thing is in the US people have been tricked into a tipping system so companies can side step paying contractors or employees
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