DoorDash Driver Reveals How Tipping Affects Delivery Time, Shows McDonald’s Order That Has Been Sitting For An Hour Before Being Picked Up
A DoorDash driver decided to spill the soda and explained to her TikTok followers how tipping on the app impacts an order’s delivery time.
A TikTok creator who goes by the name of Sto Rmy (@seasonedcaucasion) started the video by highlighting that she understands why some people might not tip and that nobody has to make any excuses over it. All she wanted to do is to help people realize that it might be the reason why their food arrives cold.
In the real-life example that she showed in her video, the customer’s order had been sitting at McDonald’s for an hour until DoorDash raised its base pay to what drivers found acceptable even without a tip.
Recently, a DoorDash driver made a TikTok about one order that sat at a McDonald’s for an hour before she picked it up
Image credits: seasonedcaucasion
It was because the customer chose not to tip the delivery person
Image credits: seasonedcaucasion
Image credits: seasonedcaucasion
ADVERTISEMENTImage credits: seasonedcaucasion
And while the woman pointed out that it’s everyone’s decision
Image credits: seasonedcaucasion
ADVERTISEMENTShe wanted to inform people how it affects the service
Image credits: seasonedcaucasion
DoorDash works like this: when customers place an order at one of the restaurants, they agree to a delivery fee and set the tip. The app then pushes orders to drivers who are logged into the app.
Once someone accepts an order, they drive to the restaurant, pick it up, and deliver it to the customer.
Base pay is DoorDash’s base contribution for each order. It usually ranges from $2-10+ depending on the estimated time, distance, and desirability of the order. Deliveries that require Dashers to travel a longer distance, that are expected to take more time, and that are less popular with Dashers have a higher base pay. This number does not change based on the customer tip amount.
But if it is too low and Dashers aren’t interested in carrying it out, that payout goes up about $0.50 every time a Dasher declines the order, so eventually, it will get big enough for a driver to pick it up. The problem is, however, that until that happens, the food inside is just chilling.
After her video went viral
ADVERTISEMENT@seasonedcaucasion#greenscreen#doordash#delivery#ubereats#grubhub#driver#foodlover♬ original sound – Sto Rmy
The Dasher released another one to further explain the situation
@seasonedcaucasion Reply to @rachbish ♬ original sound – Sto Rmy
And sparked a discussion on the food delivery business
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Rokas is a writer at Bored Panda with a BA in Communication. After working for a sculptor, he fell in love with visual storytelling and enjoys covering everything from TV shows (any Sopranos fans out there?) to photography. Throughout his years in Bored Panda, over 300 million people have read the posts he's written, which is probably more than he could count to.
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Rokas Laurinavičius
Writer, Senior Writer
Rokas is a writer at Bored Panda with a BA in Communication. After working for a sculptor, he fell in love with visual storytelling and enjoys covering everything from TV shows (any Sopranos fans out there?) to photography. Throughout his years in Bored Panda, over 300 million people have read the posts he's written, which is probably more than he could count to.
Read more »
I'm a Visual Editor at Bored Panda since 2017. I've searched through a multitude of images to create over 2000 diverse posts on a wide range of topics. I love memes, funny, and cute stuff, but I'm also into social issues topics. Despite my background in communication, my heart belongs to visual media, especially photography. When I'm not at my desk, you're likely to find me in the streets with my camera, checking out cool exhibitions, watching a movie at the cinema or just chilling with a coffee in a cozy place
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Ilona Baliūnaitė
Author, BoredPanda staff
I'm a Visual Editor at Bored Panda since 2017. I've searched through a multitude of images to create over 2000 diverse posts on a wide range of topics. I love memes, funny, and cute stuff, but I'm also into social issues topics. Despite my background in communication, my heart belongs to visual media, especially photography. When I'm not at my desk, you're likely to find me in the streets with my camera, checking out cool exhibitions, watching a movie at the cinema or just chilling with a coffee in a cozy place
What ticks me off is you have to put the tip in BEFORE you receive your order. Tips are based on quality of service and should only be expected when service is completed and the customer is happy. Why should I give someone money based on anticipation of good service? Yes, I have been burned by these delivery services before.
Right!! When I tip .. any place I do it in cash Because I want to make sure the person who gave the good service gets the tip. Not their boss not the owner or co workers plus it's their choice to report it or not so it won't come out of their hourly wage. You are right a tip is based on service.
Load More Replies...Well a lot of things can happen during your delivery. The restaurant could be late making the food, also don't forget about traffic. You are simply frustrated at things that's beyond my control. And you place your frustration on me by not tipping me. How fair is that to me?
Then you have no problem having you food skipped for delivery? Don't complain
The problem is then a lot of people don’t tip at all. (Others tip well) if I am going to use my own car, pay for gas, and pay for maintenance on the car I want to know what I’m getting for each trip and you would too. How do you decide whether something is financially worth doing if you don’t have all necessary info to make that decision?
Maybe because that driver wasn't the cause of it being held up, but was the one who decided to make sure you got your food
What ticks me off are the amount of people who say "I tip cash" or "I'll tip after I get my order". I have nearly 3000 deliveries and I've received cash maybe, I'm being generous, maybe 12 times. I've received a tip after delivery less than fingers on one hand. Here's a tip: no tip, no trip
You all really have no understanding of what is going on in the service industry right now, by your comments. You want quality service you probably will not get it in many of the restaurants right now, either. They are short staffed because of pay and how the customers treat them. And so you expect someone that is using their own vehicle and their own gas, getting wear and tear on their vehicle, to go pick up your food ASAP and deliver it to you just as fast....., right. She may have been the nice driver to pick up the food and deliver it, (yes I said nice, I worked it for a few months and would have skipped no tips as well) But who knows how long the restaurant was sitting on the food or how busy they were when they made it. Last thing you want to tip like your in a restaurant, go to a restaurant. They are in the service industry, but how you get your food is NOT comparable situations. You don't work for free so don't expect them to.
Uber eats you can change your tip after the order arrives. I’ve only done that on two occasions and both times I actually increased my tip
You people are idiots. It lets you adjust the tip during and after the delivery 🤦🏾♂️ the ones complaining on here, probably don't even tip, you just want to feel important and complain. But don't even know what you talking about 🤦🏾♂️🤦🏾♂️
I have as well, even with a tip. Service doesn't change with a tip.
So their entire business model is based on scamming people into funding the company's wage bill by effectively holding the goods customers have PAID FOR to ransom. Wow, the American workplace is one f_cked up place.
Why I never have and never will use them. The "gig economy" is a huge scam by corporations to practice wage theft.
Load More Replies...What if the order belongs to the infirmed or an elderly who lives by their meager disability checque or pension? If they cannot tip ‘big enough’ they deserve to have cold food? Also, why is tipping expected in the food service industry? I am in healthcare and accepting ‘gifts’ from clients is considered unethical. How come in the food service industry workers are pushing it as mandatory when they can hold their employers accountable for not paying liveable wage?
Why is it different than tipping a waiter or waitress? You're not using your gas, wear and tear to your vehicle, time to get your order to you. No tip, the driver is essentially losing money. Door Dash is a business to make money, not to have drivers bring you food out of the goodness of their heart. If they raise their fees to pay the drivers more so drivers don't have to depend on tips to feed their families, the cost to the consumer is going to be far higher
Not really. Doordash delivers food but I'd be surprised it guarantees its temperature and/or the time of delivery. Why should they? The drivers have the choice to decline the order for multiple reasons, not just money. Besides, many restaurants make the food and let it sit out in the open so it's lukewarm upon the pickup. And guess who gets the blame for that. It ain't as black&white as it seems..
So basically you have to bribe your delivery person to get the food you paid for?
If it's not worth a decent tip, go get it yourself. It's really that simple!
Load More Replies...I tip well. Ever time. Still wait hours for cold food on occassion. The tipping ahead of time thing is for the birds.
If you're ordering from a popular restaurant and they're swamped with your order,a few other deliveries, plus a full house of customers inside (or full drive-thru), that's going to contribute to your longer wait. If you're 10 miles away by surface streets with 20 signals between the restaurant and you, that definitely will also.
Tip or get it yourself otherwise accept it how it comes like you are basically telling the dasher. #Duhh...
Till you hire us, we have no job. We are not employees, we are contractors. Go get it yourself you lazy prick
Looks that way. It's said the drivers are blaming the customers and not their "employer" for what they get paid. Tips are always at the end of a transaction, not before. I paid for a service and expect it to arrive on a timely matter. If it doesn't, then I won't tip. End of story
Do you tip the person who cuts your hair? yes! Why? Because it’s a service industry and that’s how it works. Maybe restaurants should pay their waitress, the barber shop should pay their barbers, the car wash should pay their employees, OR if you are cheap don’t expect someone to provide a service without tipping them.
Dude ...your a driver....your biased. Duh. For close to $11 dollars just in delivery fees, I've already paid for a service, the idea that I MUST attach another $12 to it upfront by default for a tip regardless of quality of service or else I'm an evil greedy money grubber is shite. It just another example of the super entitled attitude of people today. "It don't matter what kinda job I do, I deserve a $12 tip EVERYTIME." I used the service when my car broke down, now that it's up and running again, I'll never use it again. $19 including tip to have food brought from a McDonald's 4 miles away. And then in top of that get told were all cheapskates who don't tip enough. Again I say, indicative of modern folk: failing to realize there would BE no $8 tip to complain about or job to have if we weren't spending the money WE make at our JOBS (which obviously don't matter, we have it, fork it over!) They wouldn't have ANYTHING to bitch about.
Maybe you should be a smart dumbass and realize that the food you ordered was higher priced on the app than if you go get it yourself. It's not the drivers fault. I'm bringing you your food. You tip your servers when you eat out. I'd at least hope so. But I'm pretty sure ALL of you arguing your point probably look for everything to not have to tip. Go drive your car paying your own insurance and gas and upkeep for $6 to $8 an hour. Anyone who thinks different is just one of the problems we have in our country now a days
It dont have anything to do what we think we deserve or you tipping or not tipping. If that order that pops up on my dash app is a low amount. We will not accept it. That is the beauty of it. The customers like yourself is pissed about it because we dont wont to deliver your food for 2.50. Its not worth our time. I dont accept anything less than 10 dollars. Thats how im able to make 25-45 dollars a hour on the side. If someone accept your order that you did not tip, its probably because dashers like myself denied your delivery a couple of times and the pay increased to 6 dollars or something. By the time dashers like myself declined it a few times, your food more thab likely will be cold. The only person fault is the customer for not making the order appealing to get from jump street. Perfect example is McDonald's lack of staff. Nobody wants to work for a low amount. So McDonalds have been understaffed for quite a long time. If they increase their pay, they will find someone to work
You tip and pay the person that cuts your hair AFTER they already cut your hair. The waitress gets tipped AFTER you finish your meal. The car wash people get tipped AFTER your car is washed. Uber, Lyft, Limo, and Taxi drivers all get tipped AFTER the service is completed. Yet you think you need to be tipped BEFORE you do anything.
Then don't whine when no one uses doordash and they don't get any deliveries. Easy.
It’s funny bcuz ppl are always going to use these apps lol u will continue to have cold food before ppl completely stop using these apps. Also if the food is cold or not accurate it’s not the drivers fault. Most bags are sealed by the time we pick them up. With that said, u pay for us to DELIVER & HANDLE the food AFTER it is already cooked & bagged. You’re paying the driver to DRIVE, which is why it is required sometimes to tip before u get the food. U can’t have it both ways, u can’t want convenience & then not tip & expect express service. Also u can’t blame the driver for long lines & traffic. Some of these “customers” are really cheap spoiled brats. Either be cheap & patient or pick it up yourself.
The drivers aint blaming nobody. You know why, because aint nobody forcing us to do the job. We have an option to pick up your order or leave it. We are saying that your order will more likely get picked up if the pay was higher. The higher pay come from tips. When i pick up orders i expect to get paid what the order is saying they paying. Regardless to how much you tip.
No. You're paying for the service. You pay DoorDash to facilitate the order and the driver to deliver it. You expect free delivery??
That is the best argument I have ever seen. I never thought of it that way, and I'm a driver.. If it's gonna cost me more to deliver, than I'll make off the order, why would I take it? With gas prices as high as they are, between 12-15% of my income goes back in the tank. That doesn't account for maintenance.
What ticks me off is you have to put the tip in BEFORE you receive your order. Tips are based on quality of service and should only be expected when service is completed and the customer is happy. Why should I give someone money based on anticipation of good service? Yes, I have been burned by these delivery services before.
Right!! When I tip .. any place I do it in cash Because I want to make sure the person who gave the good service gets the tip. Not their boss not the owner or co workers plus it's their choice to report it or not so it won't come out of their hourly wage. You are right a tip is based on service.
Load More Replies...Well a lot of things can happen during your delivery. The restaurant could be late making the food, also don't forget about traffic. You are simply frustrated at things that's beyond my control. And you place your frustration on me by not tipping me. How fair is that to me?
Then you have no problem having you food skipped for delivery? Don't complain
The problem is then a lot of people don’t tip at all. (Others tip well) if I am going to use my own car, pay for gas, and pay for maintenance on the car I want to know what I’m getting for each trip and you would too. How do you decide whether something is financially worth doing if you don’t have all necessary info to make that decision?
Maybe because that driver wasn't the cause of it being held up, but was the one who decided to make sure you got your food
What ticks me off are the amount of people who say "I tip cash" or "I'll tip after I get my order". I have nearly 3000 deliveries and I've received cash maybe, I'm being generous, maybe 12 times. I've received a tip after delivery less than fingers on one hand. Here's a tip: no tip, no trip
You all really have no understanding of what is going on in the service industry right now, by your comments. You want quality service you probably will not get it in many of the restaurants right now, either. They are short staffed because of pay and how the customers treat them. And so you expect someone that is using their own vehicle and their own gas, getting wear and tear on their vehicle, to go pick up your food ASAP and deliver it to you just as fast....., right. She may have been the nice driver to pick up the food and deliver it, (yes I said nice, I worked it for a few months and would have skipped no tips as well) But who knows how long the restaurant was sitting on the food or how busy they were when they made it. Last thing you want to tip like your in a restaurant, go to a restaurant. They are in the service industry, but how you get your food is NOT comparable situations. You don't work for free so don't expect them to.
Uber eats you can change your tip after the order arrives. I’ve only done that on two occasions and both times I actually increased my tip
You people are idiots. It lets you adjust the tip during and after the delivery 🤦🏾♂️ the ones complaining on here, probably don't even tip, you just want to feel important and complain. But don't even know what you talking about 🤦🏾♂️🤦🏾♂️
I have as well, even with a tip. Service doesn't change with a tip.
So their entire business model is based on scamming people into funding the company's wage bill by effectively holding the goods customers have PAID FOR to ransom. Wow, the American workplace is one f_cked up place.
Why I never have and never will use them. The "gig economy" is a huge scam by corporations to practice wage theft.
Load More Replies...What if the order belongs to the infirmed or an elderly who lives by their meager disability checque or pension? If they cannot tip ‘big enough’ they deserve to have cold food? Also, why is tipping expected in the food service industry? I am in healthcare and accepting ‘gifts’ from clients is considered unethical. How come in the food service industry workers are pushing it as mandatory when they can hold their employers accountable for not paying liveable wage?
Why is it different than tipping a waiter or waitress? You're not using your gas, wear and tear to your vehicle, time to get your order to you. No tip, the driver is essentially losing money. Door Dash is a business to make money, not to have drivers bring you food out of the goodness of their heart. If they raise their fees to pay the drivers more so drivers don't have to depend on tips to feed their families, the cost to the consumer is going to be far higher
Not really. Doordash delivers food but I'd be surprised it guarantees its temperature and/or the time of delivery. Why should they? The drivers have the choice to decline the order for multiple reasons, not just money. Besides, many restaurants make the food and let it sit out in the open so it's lukewarm upon the pickup. And guess who gets the blame for that. It ain't as black&white as it seems..
So basically you have to bribe your delivery person to get the food you paid for?
If it's not worth a decent tip, go get it yourself. It's really that simple!
Load More Replies...I tip well. Ever time. Still wait hours for cold food on occassion. The tipping ahead of time thing is for the birds.
If you're ordering from a popular restaurant and they're swamped with your order,a few other deliveries, plus a full house of customers inside (or full drive-thru), that's going to contribute to your longer wait. If you're 10 miles away by surface streets with 20 signals between the restaurant and you, that definitely will also.
Tip or get it yourself otherwise accept it how it comes like you are basically telling the dasher. #Duhh...
Till you hire us, we have no job. We are not employees, we are contractors. Go get it yourself you lazy prick
Looks that way. It's said the drivers are blaming the customers and not their "employer" for what they get paid. Tips are always at the end of a transaction, not before. I paid for a service and expect it to arrive on a timely matter. If it doesn't, then I won't tip. End of story
Do you tip the person who cuts your hair? yes! Why? Because it’s a service industry and that’s how it works. Maybe restaurants should pay their waitress, the barber shop should pay their barbers, the car wash should pay their employees, OR if you are cheap don’t expect someone to provide a service without tipping them.
Dude ...your a driver....your biased. Duh. For close to $11 dollars just in delivery fees, I've already paid for a service, the idea that I MUST attach another $12 to it upfront by default for a tip regardless of quality of service or else I'm an evil greedy money grubber is shite. It just another example of the super entitled attitude of people today. "It don't matter what kinda job I do, I deserve a $12 tip EVERYTIME." I used the service when my car broke down, now that it's up and running again, I'll never use it again. $19 including tip to have food brought from a McDonald's 4 miles away. And then in top of that get told were all cheapskates who don't tip enough. Again I say, indicative of modern folk: failing to realize there would BE no $8 tip to complain about or job to have if we weren't spending the money WE make at our JOBS (which obviously don't matter, we have it, fork it over!) They wouldn't have ANYTHING to bitch about.
Maybe you should be a smart dumbass and realize that the food you ordered was higher priced on the app than if you go get it yourself. It's not the drivers fault. I'm bringing you your food. You tip your servers when you eat out. I'd at least hope so. But I'm pretty sure ALL of you arguing your point probably look for everything to not have to tip. Go drive your car paying your own insurance and gas and upkeep for $6 to $8 an hour. Anyone who thinks different is just one of the problems we have in our country now a days
It dont have anything to do what we think we deserve or you tipping or not tipping. If that order that pops up on my dash app is a low amount. We will not accept it. That is the beauty of it. The customers like yourself is pissed about it because we dont wont to deliver your food for 2.50. Its not worth our time. I dont accept anything less than 10 dollars. Thats how im able to make 25-45 dollars a hour on the side. If someone accept your order that you did not tip, its probably because dashers like myself denied your delivery a couple of times and the pay increased to 6 dollars or something. By the time dashers like myself declined it a few times, your food more thab likely will be cold. The only person fault is the customer for not making the order appealing to get from jump street. Perfect example is McDonald's lack of staff. Nobody wants to work for a low amount. So McDonalds have been understaffed for quite a long time. If they increase their pay, they will find someone to work
You tip and pay the person that cuts your hair AFTER they already cut your hair. The waitress gets tipped AFTER you finish your meal. The car wash people get tipped AFTER your car is washed. Uber, Lyft, Limo, and Taxi drivers all get tipped AFTER the service is completed. Yet you think you need to be tipped BEFORE you do anything.
Then don't whine when no one uses doordash and they don't get any deliveries. Easy.
It’s funny bcuz ppl are always going to use these apps lol u will continue to have cold food before ppl completely stop using these apps. Also if the food is cold or not accurate it’s not the drivers fault. Most bags are sealed by the time we pick them up. With that said, u pay for us to DELIVER & HANDLE the food AFTER it is already cooked & bagged. You’re paying the driver to DRIVE, which is why it is required sometimes to tip before u get the food. U can’t have it both ways, u can’t want convenience & then not tip & expect express service. Also u can’t blame the driver for long lines & traffic. Some of these “customers” are really cheap spoiled brats. Either be cheap & patient or pick it up yourself.
The drivers aint blaming nobody. You know why, because aint nobody forcing us to do the job. We have an option to pick up your order or leave it. We are saying that your order will more likely get picked up if the pay was higher. The higher pay come from tips. When i pick up orders i expect to get paid what the order is saying they paying. Regardless to how much you tip.
No. You're paying for the service. You pay DoorDash to facilitate the order and the driver to deliver it. You expect free delivery??
That is the best argument I have ever seen. I never thought of it that way, and I'm a driver.. If it's gonna cost me more to deliver, than I'll make off the order, why would I take it? With gas prices as high as they are, between 12-15% of my income goes back in the tank. That doesn't account for maintenance.






















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