“We Need To Change The Narrative”: Barista Speaks Out After Smashing Man’s Windshield With Hammer
The barista who smashed a customer’s windshield with a hammer for throwing his coffee at her has told her side of the story. Taking to social media, she revealed that she knew the man before the incident and defended herself against those who criticized her reaction.
Emma Lee, the owner and sole employee of the drive-through coffee stand Taste of Heaven Espresso in Southern Seattle, was involved in an altercation with a customer on June 11 after he became upset at the price of his drinks.
- On June 11, barista Emma Lee smashed a customer's windshield with a hammer after he threw his coffee at her.
- The incident occurred after the customer became upset over the $22 price of his drinks.
- Lee revealed she knew the man before the incident, but he had never been physically violent with her before.
Lee explained that the man had ordered a 32-ounce coffee and 24-ounce water for a total of $22. Other customers tried to calm him down for 10 minutes, but he remained agitated and continued to display violent behavior.
Emma Lee, the barista who smashed a customer’s windshield with a hammer after he threw his coffee at her, has filed charges of misdemeanor assault against the man

Image credits: tasteofheaven.espresso
Image credits: tasteofheaven.espresso
“Nobody is gonna miss you,” the man can be heard saying on the surveillance video footage of the incident, a comment that Lee understood to be a threat.
“Do you want me to throw this on you?” she asked him.
“Give it to me,” he responded before taking the two cups back. The customer then took the lid off the water bottle and threw the drink at the barista before doing the same with his coffee.
After the man got back inside his vehicle, Lee grabbed a hammer and smashed it into his windshield, leading the customer to drive off. He left the premises following Lee’s call to the police.
Lee revealed that she knew the “aggressive” customer before the incident, but he had never “gotten physically violent” with her
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Speaking withFox News, the business owner said she filed charges for misdemeanor assault. The customer has reportedly been banned from returning to the drive-through stand.
According to Lee, the man told her she couldn’t “name [her] own price” and felt he was being scammed.
“No one is forcing you to come here,” Lee told the outlet. “The argument that he didn’t know or was scammed doesn’t hold up. The prices are listed.”
“It was a threat; after screaming, spitting, and trying to pry open the window, I felt in danger,” she added before stating that she acted in self-defense.
Watch surveillance video footage of the fight below:
The customer became aggressive upon hearing the price of his drinks
Image credits: tasteofheaven.espresso
“It’s OK for him to be outraged about the price of his drinks, enough to assault me, but it’s not appropriate for me to respond?”
In an Instagram post published on June 13, Lee shared further details about the incident and called for the man to be held accountable for his behavior.
“Due to the unforeseen amount of attention this video has received, I want to take a moment to address the real issue here: the safety of women, more specifically those that are disproportionately less protected,” the Seattle resident wrote.
“We work alone in this industry, wearing nearly nothing and interacting with men (most of which we don’t know) all day.” The barista greets her customers at Taste of Heaven Espresso in bikinis.
“It was a threat; after screaming, spitting, and trying to pry open the window, I felt in danger,” the barista expressed
Image credits: tasteofheaven.espresso
Lee stated that she acted in self-defense and that police banned the man from returning to the drive-through stand
Image credits: tasteofheaven.espresso
She continued: “At what point during an assault does a woman have the right to protect herself? What is the appropriate response? I know this man. This wasn’t his first time being aggressive but it is the first time he’s ever gotten physically violent with me.
“The fact that the first thing people want to know is what I did to deserve him throwing two drinks at me is disgusting. We need to change the narrative of these conversations.
“This is no longer the time of women that will smile and apologize, having our only acceptable response be the art of de-escalation—this time, we will fight back.”
People’s opinions about the incident were divided
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The cost of the order is irrelevant, he was a return customer and the prices are listed. He was also abusive in the past. She could be standing there naked and that does not invite unwanted attention. Stop blaming the victim. If a man can't control himself around a woman in such attire or lack thereof, then THEY need to GET HELP for their condition, society should not have to alter for them. This woman has a hammer because society allows men to misbehave, to deflect, to scorn and judge women.
The prices were not just for the coffee and water. The extra amount pays for being able to view a scantily clad woman making the coffee. It was a bikini barista place. I understand why she keeps a hammer with her for protection, but she exposed herself to more danger by leaning out of the window like that. He could have pulled her out when she stuck most of her upper half out of the window. I'm going to hazard a guess that the man wanted a 'little bit' more than just coffee and water for that price, being that he had been a regular customer, and when he didn't get it, he flipped his lid. As for her breaking his window, I think she might have went too far with that, but then I wasn't there. It did make him leave, though.
He both threatened her ("No one will miss you") and assaulted her (threw the coffee). What more need he have done to her before damaging an inanimate object was warranted?
Load More Replies...She does have the right to defend herself, for sure. But he was in the process of driving away at the time she hit his car with the hammer. At that point, there was nothing to defend. She certainly didn't deserve having the drinks thrown at her however.
Except he also threatened her life and refused to leave the premises until the police arrived.
Load More Replies...Should have smashed his head instead of the windshield. "Oh 22 bUcKs FoR a CoFfEe iS a CrImE". Are you obligated to purchase it in that specific place? Aren't there like a thousand places that sell coffee?!? Didn't know the price before he got to the window? Just leave it there, don't pay it and f*****g leave! F*****g moron!
"finally" tells her side of the story? she told it the day the incident happened. like, a few hours after. she's been interviewed by multiple major news orgs in the days since.
This is just bad behavior all around. He could have read the menu, and not been a douche-canoe. Not sure how tossing the drinks on her makes anything any better, I am not sure a hammer to the windshield helped, but now he knows she's not defenseless.
Sorry, I'm repeating myself here, but why is everyone ignoring the fact that, in her own words, she threatened to throw the drinks at him first?
Load More Replies...Why is it important to the story to post pictures of her with her tongue sticking out? Is that how the publicist required it to be printed?
She is in the right. That deranged animal got upset because he was too stupid to read the prices before he ordered. Then he became violent because of his own stupidity and psychological malfunctions. This violent animal deserves to be locked up.
what kind of sad man pay that amount for a coffee just because the girls are scantily dressed. Come on you got to be a real VVancker.
Sorry, but that was revenge, not self protection. The guy had already gotten back into his car and the immediate threat was gone. Had she smashed his HAND with the hammer when he was leaning in the drive-up window, THAT would be self defense. She will be paying for a new windshield, and probably lose her job when he sues her employer.
Even if they didn't have the prices on the menu, she would have probably read off the price at the window. But also the story says he got a 32oz coffee and a 24oz water. A 24oz is as big as a starbucks venti, but the water thrown on the video was as big as a small water cup, and the coffee looked like a grande at best. I agree that the price is absolute b******t, however he still should have known it as he ordered his drink. Another commenter said it's a bikini barista place so there's an upcharge, but the video shows her in a tank top? So everything about this is confusing to me. What's not confusing is that dude assaulted and threatened her. Her retaliation was a bit strong for sure but I don't blame her one bit for doing it.
She is actually in the wrong. She threatened him by saying she would throw his coffee on him. He ends up throwing his coffee on her closed window and she opens that window to then smash his car up. The courts would side with him. Yes he wouldn’t leave when she said to, but that’s what 911 is for
The video shows the man holding what appear to be two cold drinks. When he throws the first one you can clearly see the ice cubes bouncing off the closed window. After he throws the second drink, she opens the window and smashes the windshield with the hammer.
Assault is assault. The coffee does not have to be hot. Try throwing an iced coffee on a police officer and find out...
Load More Replies...She wasn't defending, that was retaliation. Violence begets violence. She could have stepped away from the window and let him drive off. Defense is when you don't have the option to walk away.
So it's ok to throw his drinks at her because this idiot can't read the prices that were clearly labeled and he ordered and paid anyways??? She has no control over the prices and he's taking it out on her.
Load More Replies...I think everyone is also missing the Fact that he exited his vehicle to try to assault her. Doesn't matter where it was hit or cold coffee or something else. She saw a man exit his vehicle in a drive thru and come at her. Period. Perfectly in her right to defend herself. And all those commenting on her looks and dress code... Judgy much? Just doing the old blame the victim she deserved it? And thats what wrong with this country. By the way wanna talk about how he looks?
Nobody is saying she deserved it because of the way she dresses or looks. The only comments about her appearance are because she's sneaked her pouty tatt & piercing photos into the article.
Load More Replies...We like an explanation of the phrase " I knew him before." And why she just happen to have a HAMMER to throw? And (BJJ speaking here) why she thought the vapid-faced 'Porn Queen' pix would help her case? Something is NOT adding up in this narrative!
She said she knew him from before which suggests he has frequented the establishment prior to the incident. Surely he must have known the prices, but that was a ridiculous amount for a coffee and a cup of water. Maybe it was the latter than was the problem. He probably wasn't expecting the same price for a water as a coffee. It goes without saying that he shouldn't have thrown the drinks at her, but let's not forget she threatened to do that to him first. Why did she have a hammer to hand? She says it's no longer time for women to smile and take it. (Why just women? And I am one) But it sort of does go with costumer service. I'm not saying anyone should put up with abuse, but threatening to throw drinks at customers isn't really the best way to go about resolving anything. I can do without the numerous pouting poses too. "I am so upset about this that I want to show you my tatts and piercings".
You would have been within your rights to crack him on the jaw with that hammer
What? She already thought of him as a difficult customer but after putting her prices up so that she was charging $22 for a coffee and a water she then served him again? He should not have thrown the drinks at her. He shouldn’t have been given them in the first place if she had an issue with him already and he hadn’t already paid for them. Instead of arguing with him for long enough for other customers to get involved she should have phoned the police straight away. He is a d**k. But she is no better. To state that this is an industry where women are working alone wearing next to nothing is only a description of her own business model. I spent a few years working as a barista. I was fully clothed and there were 4+ of us there constantly. I have never seen a single bikini barista in my life.
I'd never see one until I moved to Washington. They're still weird and unsettling to me. I will never understand why sexualizing something like coffee is done here. I'm not exactly a prude but they kind of gross me out. Something about the weird little often pink booths gives me the ick.
Load More Replies...It was 2 cups of hot coffee, he should be happy he wasn’t arrested!
What does it matter what age looked like ? Are you implying based on her looks she deserves to be abused at her workplace.? Your just as bad as him.
Load More Replies...Again with the shaming women for what they wear... When will it end
Load More Replies...The internalised misogyny is strong with this one. "Yeah she looks like a sl*t so she deserves what she gets"
Load More Replies...The cost of the order is irrelevant, he was a return customer and the prices are listed. He was also abusive in the past. She could be standing there naked and that does not invite unwanted attention. Stop blaming the victim. If a man can't control himself around a woman in such attire or lack thereof, then THEY need to GET HELP for their condition, society should not have to alter for them. This woman has a hammer because society allows men to misbehave, to deflect, to scorn and judge women.
The prices were not just for the coffee and water. The extra amount pays for being able to view a scantily clad woman making the coffee. It was a bikini barista place. I understand why she keeps a hammer with her for protection, but she exposed herself to more danger by leaning out of the window like that. He could have pulled her out when she stuck most of her upper half out of the window. I'm going to hazard a guess that the man wanted a 'little bit' more than just coffee and water for that price, being that he had been a regular customer, and when he didn't get it, he flipped his lid. As for her breaking his window, I think she might have went too far with that, but then I wasn't there. It did make him leave, though.
He both threatened her ("No one will miss you") and assaulted her (threw the coffee). What more need he have done to her before damaging an inanimate object was warranted?
Load More Replies...She does have the right to defend herself, for sure. But he was in the process of driving away at the time she hit his car with the hammer. At that point, there was nothing to defend. She certainly didn't deserve having the drinks thrown at her however.
Except he also threatened her life and refused to leave the premises until the police arrived.
Load More Replies...Should have smashed his head instead of the windshield. "Oh 22 bUcKs FoR a CoFfEe iS a CrImE". Are you obligated to purchase it in that specific place? Aren't there like a thousand places that sell coffee?!? Didn't know the price before he got to the window? Just leave it there, don't pay it and f*****g leave! F*****g moron!
"finally" tells her side of the story? she told it the day the incident happened. like, a few hours after. she's been interviewed by multiple major news orgs in the days since.
This is just bad behavior all around. He could have read the menu, and not been a douche-canoe. Not sure how tossing the drinks on her makes anything any better, I am not sure a hammer to the windshield helped, but now he knows she's not defenseless.
Sorry, I'm repeating myself here, but why is everyone ignoring the fact that, in her own words, she threatened to throw the drinks at him first?
Load More Replies...Why is it important to the story to post pictures of her with her tongue sticking out? Is that how the publicist required it to be printed?
She is in the right. That deranged animal got upset because he was too stupid to read the prices before he ordered. Then he became violent because of his own stupidity and psychological malfunctions. This violent animal deserves to be locked up.
what kind of sad man pay that amount for a coffee just because the girls are scantily dressed. Come on you got to be a real VVancker.
Sorry, but that was revenge, not self protection. The guy had already gotten back into his car and the immediate threat was gone. Had she smashed his HAND with the hammer when he was leaning in the drive-up window, THAT would be self defense. She will be paying for a new windshield, and probably lose her job when he sues her employer.
Even if they didn't have the prices on the menu, she would have probably read off the price at the window. But also the story says he got a 32oz coffee and a 24oz water. A 24oz is as big as a starbucks venti, but the water thrown on the video was as big as a small water cup, and the coffee looked like a grande at best. I agree that the price is absolute b******t, however he still should have known it as he ordered his drink. Another commenter said it's a bikini barista place so there's an upcharge, but the video shows her in a tank top? So everything about this is confusing to me. What's not confusing is that dude assaulted and threatened her. Her retaliation was a bit strong for sure but I don't blame her one bit for doing it.
She is actually in the wrong. She threatened him by saying she would throw his coffee on him. He ends up throwing his coffee on her closed window and she opens that window to then smash his car up. The courts would side with him. Yes he wouldn’t leave when she said to, but that’s what 911 is for
The video shows the man holding what appear to be two cold drinks. When he throws the first one you can clearly see the ice cubes bouncing off the closed window. After he throws the second drink, she opens the window and smashes the windshield with the hammer.
Assault is assault. The coffee does not have to be hot. Try throwing an iced coffee on a police officer and find out...
Load More Replies...She wasn't defending, that was retaliation. Violence begets violence. She could have stepped away from the window and let him drive off. Defense is when you don't have the option to walk away.
So it's ok to throw his drinks at her because this idiot can't read the prices that were clearly labeled and he ordered and paid anyways??? She has no control over the prices and he's taking it out on her.
Load More Replies...I think everyone is also missing the Fact that he exited his vehicle to try to assault her. Doesn't matter where it was hit or cold coffee or something else. She saw a man exit his vehicle in a drive thru and come at her. Period. Perfectly in her right to defend herself. And all those commenting on her looks and dress code... Judgy much? Just doing the old blame the victim she deserved it? And thats what wrong with this country. By the way wanna talk about how he looks?
Nobody is saying she deserved it because of the way she dresses or looks. The only comments about her appearance are because she's sneaked her pouty tatt & piercing photos into the article.
Load More Replies...We like an explanation of the phrase " I knew him before." And why she just happen to have a HAMMER to throw? And (BJJ speaking here) why she thought the vapid-faced 'Porn Queen' pix would help her case? Something is NOT adding up in this narrative!
She said she knew him from before which suggests he has frequented the establishment prior to the incident. Surely he must have known the prices, but that was a ridiculous amount for a coffee and a cup of water. Maybe it was the latter than was the problem. He probably wasn't expecting the same price for a water as a coffee. It goes without saying that he shouldn't have thrown the drinks at her, but let's not forget she threatened to do that to him first. Why did she have a hammer to hand? She says it's no longer time for women to smile and take it. (Why just women? And I am one) But it sort of does go with costumer service. I'm not saying anyone should put up with abuse, but threatening to throw drinks at customers isn't really the best way to go about resolving anything. I can do without the numerous pouting poses too. "I am so upset about this that I want to show you my tatts and piercings".
You would have been within your rights to crack him on the jaw with that hammer
What? She already thought of him as a difficult customer but after putting her prices up so that she was charging $22 for a coffee and a water she then served him again? He should not have thrown the drinks at her. He shouldn’t have been given them in the first place if she had an issue with him already and he hadn’t already paid for them. Instead of arguing with him for long enough for other customers to get involved she should have phoned the police straight away. He is a d**k. But she is no better. To state that this is an industry where women are working alone wearing next to nothing is only a description of her own business model. I spent a few years working as a barista. I was fully clothed and there were 4+ of us there constantly. I have never seen a single bikini barista in my life.
I'd never see one until I moved to Washington. They're still weird and unsettling to me. I will never understand why sexualizing something like coffee is done here. I'm not exactly a prude but they kind of gross me out. Something about the weird little often pink booths gives me the ick.
Load More Replies...It was 2 cups of hot coffee, he should be happy he wasn’t arrested!
What does it matter what age looked like ? Are you implying based on her looks she deserves to be abused at her workplace.? Your just as bad as him.
Load More Replies...Again with the shaming women for what they wear... When will it end
Load More Replies...The internalised misogyny is strong with this one. "Yeah she looks like a sl*t so she deserves what she gets"
Load More Replies...















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