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“I’m Upset That They Couldn’t Explain That Decision”: Guy Is Livid After Learning Vet Did A Surprise Tooth Extraction During His Pup’s Neutering
Everything else was covered by a “puppy package” – however, the extra procedure would cost him $20
Image credits: cheneyk
The pet owner then convinced the nurse that the additional charge was not the issue. He expressed his dissatisfaction with the fact that he came in for one treatment and, without any consultation or discussion, they decided to incorporate a tooth extraction.
The nurse continued to make excuses and shared that it was necessary – plus, if they were to do it at a separate visit, it would’ve cost $250. The guy, once again, argued that the extra bill had nothing to do with his concerns; however, the technician kept justifying the clinic’s actions, claiming that the facility does it all the time while puppies are already under anesthesia.
Naturally, the puppy owner was taken aback and expressed his concerns about the clinic not discussing the additional procedure with him first
Image credits: Marco Verch (not the actual photo)
Image credits: cheneyk
The author of the post asked why he wasn’t told about this on previous visits or even in the morning when he dropped off his dog, but the woman kept beating around the bush, explaining all the perks and potential difficulties that not removing the teeth would’ve brought.
The pet owner seemed to have conveyed his worries a thousand times before the woman once again disappeared.
The vet nurse kept beating around the bush and listing all the perks and potential difficulties that not removing the baby teeth would’ve brought
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What do you think ?
Bubs623 3 years ago
"Consent matters". In everything. No medical professional should ever do anything without express consent of the patient or guardian- and it doesn't matter if the patient is a dog, cat or wombat.
June 2 years ago
Just want to add that you are the only advocate for your pet, it's your job to be rude or difficult if needed.
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ItsJess 3 years ago
This man wasn't an AH, it's pretty standard to explain things that are going to happen during a procedure as well as things that COULD happen during a procedure. As an experienced dog-haver myself and someone who treats patients every day, you don't just go ahead and do something of your own volition without making sure that consent is involved. I see children and explain everything I'm going to do with both the child (so they're not scared) and the parents (so they understand what is going to happen). I also talk with them about possibilities of what might arise from different situations (have never in 17 years had anything out of the ordinary happen but I don't want any surprises for my patients). I don't think it should be any different in the veterinary world. I had a dog with terrible teeth and every time she had a cleaning the vet would mention the possibility of extractions happening and get our consent. It's the principle. Consent matters.
Minath 3 years ago
He definitely wasn't the AH imagine going in for an operation yourself and then wake up and told they removed two of your teeth at the same time, you wouldn't be very happy. This guy would have signed a consent form stating that his dog was to be neutered and have a microchip inserted, nothing about having teeth removed. I'm glad he is going to be going to a different vet in the future, the vet tech was way too dismissive of his concerns.
madbakes 2 years ago
Not just the vet tech, but how did the vet not come in and talk to him? If they were in surgery, the tech should have said that and he would receive a call from the vet when they're available. Incredibly unprofessional practice.
Load More Replies... Bubs623 3 years ago
"Consent matters". In everything. No medical professional should ever do anything without express consent of the patient or guardian- and it doesn't matter if the patient is a dog, cat or wombat.
June 2 years ago
Just want to add that you are the only advocate for your pet, it's your job to be rude or difficult if needed.
Load More Replies... ItsJess 3 years ago
This man wasn't an AH, it's pretty standard to explain things that are going to happen during a procedure as well as things that COULD happen during a procedure. As an experienced dog-haver myself and someone who treats patients every day, you don't just go ahead and do something of your own volition without making sure that consent is involved. I see children and explain everything I'm going to do with both the child (so they're not scared) and the parents (so they understand what is going to happen). I also talk with them about possibilities of what might arise from different situations (have never in 17 years had anything out of the ordinary happen but I don't want any surprises for my patients). I don't think it should be any different in the veterinary world. I had a dog with terrible teeth and every time she had a cleaning the vet would mention the possibility of extractions happening and get our consent. It's the principle. Consent matters.
Minath 3 years ago
He definitely wasn't the AH imagine going in for an operation yourself and then wake up and told they removed two of your teeth at the same time, you wouldn't be very happy. This guy would have signed a consent form stating that his dog was to be neutered and have a microchip inserted, nothing about having teeth removed. I'm glad he is going to be going to a different vet in the future, the vet tech was way too dismissive of his concerns.
madbakes 2 years ago
Not just the vet tech, but how did the vet not come in and talk to him? If they were in surgery, the tech should have said that and he would receive a call from the vet when they're available. Incredibly unprofessional practice.
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