Bored Panda works better on our iPhone app
Continue in app Continue in browser

The Bored Panda iOS app is live! Fight boredom with iPhones and iPads here.

Shop Tries To Trick Customer Into Paying Full Price Instead Of Discounted, Gets Outsmarted
Shop Tries To Trick Customer Into Paying Full Price Instead Of Discounted, Gets Outsmarted
2

Shop Tries To Trick Customer Into Paying Full Price Instead Of Discounted, Gets Outsmarted

34

ADVERTISEMENT

At a time when consumer protection laws seem stronger than ever, you’d think securing a deal would be simple. However, when it comes to saving a few dollars, businesses aren’t afraid to exploit gray areas in policies, forcing people to navigate frustrating loopholes and delays all by themselves, without the help of institutions.

For Reddit user Scary_, scoring a heavily discounted doorbell camera seemed like a straightforward win—until the delivery took an unexpected turn. What began as a great bargain spiraled into a drawn-out struggle with bureaucracy, with the order stuck in the warehouse for days—or at least so the company said.

RELATED:

    Sometimes, buyers find deals that seem too good to be true

    "Delivery person handing a package to a customer at the door, showcasing persistence in resolving delivery issues.

    Image credits: Getty Images / Unsplash (not the actual photo)

    But when they do, sellers may go to great lengths to avoid honoring them

    Text snippet about a Ring doorbell order being stuck in delivery, highlighting customer persistence.

    ADVERTISEMENT

    Text explaining a customer’s order delay and persistence in delivery process.

    Customer persistence in delivery chat resolving stuck order for shipment success.

    Customer persistence in live chat resolves order delivery issue.

    ADVERTISEMENT

    Text about price change, highlighting a customer’s persistence in dealing with a delivery issue.

    ADVERTISEMENT

    Woman persistently tracking delayed order on laptop, holding a credit card.

    Image credits: Mikhail Nilov / Pexels (not the actual photo)

    Customer persistence in delivery issue, explaining stuck order situation and exploring alternatives online and in-store.

    Text describing a customer's persistence in resolving a delivery issue.

    ADVERTISEMENT

    Text describing a customer's persistence in resolving a delivery issue.

    ADVERTISEMENT

    Customer persistence leads to victory in delivery issue, resolves through Black Friday deal, saves on Ring Doorbell.

    Image credits: Scary_

    Online shopping is a double-edged sword

    Image credits: Kaboompics.com / Pexels (not the actual photo)

    It feels good when companies cannot shift the blame to the buyer and have to face the consequences of their mistakes—satisfying even. For example, a Mexican man named Rogelio Villarreal noticed that luxury jewelry maker Cartier accidentally listed gold-and-diamond earrings for 237 pesos ($14), instead of the correct price of 237,000 pesos ($14,000).

    ADVERTISEMENT

    Naturally, due to the big price difference, he had spent even more time than our Redditor trying to secure the deal. There were months of back-and-forth during which he said Cartier offered him a consolation prize instead of the jewelry—until Mexican officials backed his position that the company should honor the advertised price.

    Villarreal finally got the earrings in April—at his price.

    ADVERTISEMENT

    However, it’s important not to let the convenience of online shopping override your ability to make thoughtful decisions—it can be overwhelming for our brains.

    Both shopping and the internet can be addictive, and combining them creates a dopamine rush, says Dr. Elias Aboujaoude, a clinical professor of psychiatry at Stanford Medicine—who studies compulsive buying disorder, or shopping addiction—and director of the Stanford OCD Clinic.

    “Online, the urge to shop can be satisfied much more quickly, making it more difficult to resist.” Anxiety and depression appear to intensify those effects. “One thing that can certainly make it riskier is something like untreated depression, because people are looking for a quick, temporary boost to their mood.”

    As the story went viral, its author joined the discussion in the comments

    Customer persistence discussion about delivery issues and compensation.

    ADVERTISEMENT

    Reddit thread discussing a customer's persistence leading to delivery success and a voucher offer.

    "Discussion on order costs in a comment thread, highlighting customer’s persistence in solving a delivery issue.

    ADVERTISEMENT

    Forum discussion about subscription costs and product performance compared to a Nest doorbell.

    ADVERTISEMENT

    And the reactions just continued to pour in

    Customer persistence in ordering a GMC truck, customizing through a computer, sharing a 90s dealership experience.

    Text about a customer's persistence leading to victory after a delivery issue with their GMC truck order.

    Text exchange discussing fraud and deceptive behaviors in delivery challenges.

    ADVERTISEMENT
    ADVERTISEMENT

    Text discussing persistence in resolving delivery issues with third-party sellers.

    Text offering advice on handling stuck deliveries and customer escalation.

    Text explaining a customer's persistence in resolving delivery issues with third-party sellers.

    Customer's persistence: "I love it when a plan comes together" text, expressing satisfaction in overcoming delivery issues.

    ADVERTISEMENT
    ADVERTISEMENT

    Customer persistence leads to victory after order delay discussion in a comment thread.

    Text describing a customer resolving a delivery dispute through persistence and credit card charge reversal.

    Text recounting a customer's persistence with a stuck Java textbook order, leading to a refund request.

    Text conversation showing a customer's persistence leading to resolution after an order is delayed in delivery.

    ADVERTISEMENT
    ADVERTISEMENT

    Customer persistence in delivery issue leads to successful outcome.

    Reddit comment discussing a similar experience with a stuck delivery and a refund.

    Text discussing Amazon's price increase on Ring doorbells and customer considerations.

    ADVERTISEMENT

    Text recounting a British vacuum company's promotion and the impact of their advertisement wording.

    ADVERTISEMENT

    Poll Question

    Total votes ·

    Thanks! Check out the results:

    Total votes ·
    Share on Facebook
    Rugilė Žemaitytė

    Rugilė Žemaitytė

    Author, BoredPanda staff

    Read more »

    As a Visual Editor at Bored Panda, my favorite part of the job involves browsing the web for the cutest cat pics, the funniest memes and eye-catching illustrations to brighten up your day!

    Read less »
    Rugilė Žemaitytė

    Rugilė Žemaitytė

    Author, BoredPanda staff

    As a Visual Editor at Bored Panda, my favorite part of the job involves browsing the web for the cutest cat pics, the funniest memes and eye-catching illustrations to brighten up your day!

    Rokas Laurinavičius

    Rokas Laurinavičius

    Writer, Senior Writer

    Read more »

    Rokas is a writer at Bored Panda with a BA in Communication. After working for a sculptor, he fell in love with visual storytelling and enjoys covering everything from TV shows (any Sopranos fans out there?) to photography. Throughout his years in Bored Panda, over 300 million people have read the posts he's written, which is probably more than he could count to.

    Read less »

    Rokas Laurinavičius

    Rokas Laurinavičius

    Writer, Senior Writer

    Rokas is a writer at Bored Panda with a BA in Communication. After working for a sculptor, he fell in love with visual storytelling and enjoys covering everything from TV shows (any Sopranos fans out there?) to photography. Throughout his years in Bored Panda, over 300 million people have read the posts he's written, which is probably more than he could count to.

    What do you think ?
    James016
    Community Member
    11 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A number of years ago I was buying a set of 6 dining chairs as they were on sale for £150. Took one to the till as it had the tag on it. It rings up £300. I show them the ticket that says it's £150, the response I got was "The sale is over and we forgot to replace the tickets so it will be £300." My reply to that was to say OK, we'll leave it. Started to walk off and suddenly they can honour the displayed price. I bought the chairs

    Ace
    Community Member
    11 months ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    The vacuum cleaner story was (inaccurately) referencing Hoover's free flight promo. It was nothing to do with Disney and they most certainly did not honour their promises https://en.wikipedia.org/wiki/Hoover_free_flights_promotion

    Charoltte Mike
    Community Member
    10 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I never believed initially that it'll be so successful investing bitcoin and stocks with Mr Harold Kendrick, despite the fact I invested a little amount as a beginner, I'm so glad I withdraw my $31,000 profit successfully. Contact him directly ᴏɴ Watsap+ 44 7407600166.

    Load More Comments
    James016
    Community Member
    11 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    A number of years ago I was buying a set of 6 dining chairs as they were on sale for £150. Took one to the till as it had the tag on it. It rings up £300. I show them the ticket that says it's £150, the response I got was "The sale is over and we forgot to replace the tickets so it will be £300." My reply to that was to say OK, we'll leave it. Started to walk off and suddenly they can honour the displayed price. I bought the chairs

    Ace
    Community Member
    11 months ago (edited) Created by potrace 1.15, written by Peter Selinger 2001-2017

    The vacuum cleaner story was (inaccurately) referencing Hoover's free flight promo. It was nothing to do with Disney and they most certainly did not honour their promises https://en.wikipedia.org/wiki/Hoover_free_flights_promotion

    Charoltte Mike
    Community Member
    10 months ago Created by potrace 1.15, written by Peter Selinger 2001-2017

    I never believed initially that it'll be so successful investing bitcoin and stocks with Mr Harold Kendrick, despite the fact I invested a little amount as a beginner, I'm so glad I withdraw my $31,000 profit successfully. Contact him directly ᴏɴ Watsap+ 44 7407600166.

    Load More Comments
    Related on Bored Panda
    Popular on Bored Panda
    Trending on Bored Panda
    Also on Bored Panda
    ADVERTISEMENT