People Are Cracking Up At These 31 Funny Lies Service Workers Said To Customers In Uncomfortable Situations
There are two types of people in the world: the ones that have worked in the service industry and the ones that have approached the cash register only from the customer’s side. The latter will never understand the struggles service workers have to deal with every day, even if most of those struggles have to do with the said customers.
And sometimes for their own mental health, service workers have to come up with little lies and hacks that help not upset customers and make them more lenient towards them. For example, Twitter user @makaylathinks shared that she once worked with a person who told the customers it was their first day when they had messed up.

Image credits: makaylathinks
In response to this tweet, people were sharing their own stories of when they lied to customers and these are just hilarious. Do you have experience working in retail? What do you think of this strategy of telling little lies to customers to avoid confrontation? Have you ever told a lie to a customer to not admit that you made a mistake? Share your stories in the comments and upvote the lies that you liked the most!
More info: Twitter
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This is introverted kids when they say their parents won’t let them when they don’t wanna hang out with someone
Everyone who speaks English is "still learning English." There are always words you've never heard before.
same if I accidently forget to email someone back in a timely manner I'll always be like, I am so sorry it's been crazy here and had a bunch of legal calls etc to deal with. Works like a charm.
I want to fire everyone. So many of these are disgraceful, have pride in your work, try knowing stuff instead of pretending you aren't trained yet, be considerate of not only the customers but those who pay you to do a job, if you don't want to do it properly,let someone else have it. Sure some jobs suck, some bosses suck more, but you don't have to... this post made me angry. (edited because I left the R out of angry)
It's to avoid belligerent customers. If people treated customer service workers with basic human decency, then they wouldn't need to use these excuses to avoid being harrassed for 7.25 an hour.
Load More Replies...And nobody's ever got caught? I mean, if you say "sorry I am new" for 3 years straight, it seems doubtable that yoy didn't say it two or more times to the exact same person. It is true that some are rude and don't even look you in the face or simply won't remember you, but nobody at all? I think the "sorry I am new" excuse is a very short-sighted one if used this much, you will get caught and you will piss off the customer. I am a CS and always try to treat my fellow CS/servers with the utmost respect, but if you are clearly bullshitting me then I will get pissed.
Does it bother anyone that these people are lying to the very customers that allow them to have a job?
No! I'm bothered when entitled customers feel that i owe to them that i have a job and treat me like s**t! These are survival techniques! If you are nice you will not have this behaviour!
Load More Replies...I want to fire everyone. So many of these are disgraceful, have pride in your work, try knowing stuff instead of pretending you aren't trained yet, be considerate of not only the customers but those who pay you to do a job, if you don't want to do it properly,let someone else have it. Sure some jobs suck, some bosses suck more, but you don't have to... this post made me angry. (edited because I left the R out of angry)
It's to avoid belligerent customers. If people treated customer service workers with basic human decency, then they wouldn't need to use these excuses to avoid being harrassed for 7.25 an hour.
Load More Replies...And nobody's ever got caught? I mean, if you say "sorry I am new" for 3 years straight, it seems doubtable that yoy didn't say it two or more times to the exact same person. It is true that some are rude and don't even look you in the face or simply won't remember you, but nobody at all? I think the "sorry I am new" excuse is a very short-sighted one if used this much, you will get caught and you will piss off the customer. I am a CS and always try to treat my fellow CS/servers with the utmost respect, but if you are clearly bullshitting me then I will get pissed.
Does it bother anyone that these people are lying to the very customers that allow them to have a job?
No! I'm bothered when entitled customers feel that i owe to them that i have a job and treat me like s**t! These are survival techniques! If you are nice you will not have this behaviour!
Load More Replies...
