“The customer is always right” is a very quick way for a business to run itself into the ground fairly quickly. Sometimes they might have outrageous demands but there is also a class of customer who is simply planning to rob you blind.
Someone asked “Workers of Reddit, what is a scam that a customer tried to do?” and netizens detailed the attempts at fraud and deceit they’ve encountered. So get comfortable as you read through, upvote the most peculiar examples and be sure to share your own thoughts and experiences in the comments section below.
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I worked a Christmas season at Target. On my very last day of work, we had one lone straggler shopper. We had made numerous closing announcements, turned off every light except by the registers and shut down every register except mine. Finally almost 20 minutes after we closed, she finally came up to the register, oblivious to keeping us late.
She had *one* thing in her cart: a huge Rubbermaid storage container. You know, one of those big green ones. It had its lid on, closed tight. She tilts it a little so I can scan it. “Just this!” she says.
I ask innocently, “Do you mind opening the lid please? We just need to check inside.”
Her face turned to a frown but she lifted the lid.
The storage container was **packed:** boots, a leather jacket, jeans, jewelry, a purse, makeup, etc.
100% truth she said: “How did *that* stuff get in there?! I didn’t put anything in there!”
“No problem,” I said. “We’ll just take it and put it all back.”
“Wait! I *do* want some of that.” She picked out a couple of makeup items from the huge haul.
The manager unlocked the door and let her leave without another word. But security kept an eye out for her from then on.
Amazing she thought that would work.
How stupid can she be!?! Every single cashier I've ever dealt with checks closed containers for just this reason. Usually, they don't even ask you to open it & just do it themselves. And her reaction? Please! You just admitted to attempted theft with that lame response.
And returns are also supposed to opened and checked yet countless times have I other people gotten something off the shelf, open the box and there's a rock or a brick in it. I've also heard of cases where someone buys a flat screen TV for example, takes it home and puts their old (other brand) TV in the box or their identical broken TV and returns it. This is why so many things now have the serial numbers tracked in the system and sometimes on the receipt
Load More Replies...This was dumb and would never work. But if you THOUGHT it might work, the time to leave would be at closing as other customers were leaving and they wanted everyone out. NOT after you made yourself the center of attention by being the last straggler and having all eyes on you.
She would have to exit the store in order for the police to get involved. Then it becomes shoplifting. Grand theft, if the total cost of the items exceed a certain amount. Burglary, if they can prove beyond a shadow of a doubt that she entered the business with the intent to commit theft.
Load More Replies...I worked at Target for a few years and I saw a lot of this kind of behavior. They could have published a book on "stupid criminals" just on what we saw going on.
Probably counted on the cashier being so frustrated at having to stay late they would breeze through the checkout process and not even check the bin.
she'd have a better chance at getting away with it during the busiest time of the time of day.
This is the criminals first mistake, Thinking everyone is as dumb as they are..
But if you are that dumb how could you even know that there were anyone smarter?
Load More Replies...No matter what you call your security folks in retail, (Loss Prevention/Asset Protection), this customer could have actually been allowed to be rung up for the container and Security could have taken her down attempting to leave the store with the unpaid items. This incident shows an interesting side in retail security where at closing hours, it may be best to put the potential thief on the spot and still get home at your normal time it appears.
Saw a smarter one many years ago, in Italy. They opened a very big box of washing machine powder detergent (the cylindrical one), half emptied it and put many small items inside. Then they put back the closing tape and checked out. I was a very young girl, shopping in the mall, so I just looked while they hid behind the shelves and dug out the powder
Worked as a cleaner at a mall. A customer claimed she slipped on a damp area of floor, and there was no warning sign to let anyone know that the area had recently been cleaned.
Upon watching the CCTV footage, it showed her moving a yellow warning sign away, and then laying down on the floor and suddenly acting as if she had just slipped.
Was at the grocery store to run in after work and grab a few things. Cut thru the bakery section and slipped on one of those little wax paper squares customers use to grab bagels and doughnuts (I had on heels). Feet flew up and I hit the ground. Woman who worked in the bakery came running over to see if I was alright. I got up slowly, to make sure, and everything seemed to be OK. Manager came over a few minutes later and he wasn't as nice. Just kept asking if I was hurt, was I sure I wasn't hurt, what happened and again, was I sure I wasn't hurt. I guess these scams are pretty common these days. I was fine but geez. Had to go thru quite the interrogation.
I slipped & fell on the wet floor at the store entrance on a snowy day. They had a rug, but one step past it and down I went. I got up, brushed off my wet butt, and did my shopping.
Load More Replies...Reminds me of the insurance scammers that jump on cars, or lay down in front of a car pretending they were just hit. See that in a lot of dashcam videos on Youtube
Thank goodness for dashcams. They reveal a multitude of sins.
Load More Replies...well clearly an attempt to defraud the mall through a frivolous lawsuit.
Insane amounts of money on in court is the cause of this behaviour. The whole sue culture in the US is really insane.
Like my accounting teacher said "If you are going to steal, steal enough to live aboard for the rest of your life".
I installed a piece of glass on a meat case for them. Everything went off without a hitch and I got it done in less than 30 minutes because I disassembled the case and reassembled it in that time. The manager who is supposed to sign me out walks over and, without even looking at the glass, claims it's chipped and that she won't sign for it.
I ask her where she sees a chip, and she points to a point on the glass. I look at it, take a picture of it and save it on my tablet, and then proceed to tell her that the glass is not chipped. She says I need to write in my work order that the glass was chipped during install. I tell her no. She says she won't sign for it unless I write it, so I tell her ok and I call my supervisor. I document everything that happened.
My supervisor contacts the managers higher ups and submits all the info we have. No one, literally no one, not even the manager claiming it, can find any damage to the glass. She keeps emailing us and her higher ups that she wants a new piece of glass, and she wants it for free, but keeps forgetting to ask us to remove the old piece of glass, because she wants a freebie.
And oh yeah, the best part of all this is that it's tempered glass. If it chips, it shatters. It's been fun watching all of this unfold.
Ok, let me be nitpicky, you are on my turf here. Tempered glass absolutely chips. The tempering process induces tension and compression forces in the glass. Those forces are not uniformly distributed in the volume, and tend to create a rounded shape inside the glass section that leaves the corners off: imagine inflating a balloon inside a box, on the edges you are still going to have some unfilled volume. These parts can absolutely chip, and this effect is what allows post-polishing of tempered glass, where the part off the "bubble" is shaved and polished without triggering the release of the internal stresses of the glass. There is no absolute rule to estimate the "safe(ish)" area, depends on multiple factors, but typically you can safely mill half the pane thickness from the edge.
Moral of the story is that there is still no chips on the glass
Load More Replies..."Of course ma'am, it's obviously chipped. I'll have to take it away from the food. Best case is I have another like it in here 6 days from now. You'll have to cover the food some other way, after we vacuum and clear the area for glass shards. And alert the food inspectors"
Oh, to have been a fly on the wall if she'd received that response, LOL!
Load More Replies...I worked for Trans America/Speedy Auto Glass. All of our chair mats were tempered glass. A workman was in to replace the flourescent lights in my office. His wire cutters slipped out of his tool belt while he was up on the ladder. Of COURSE they fell nose first onto the chair pad. It took a little less than 2 hours for the entire piece to "fracture" completely. It sounded like ice cracking and was fascinating to watch.
One of my cashiers called me over to deal with a customer who "Needed to speak with the manager". Customer smoothly and with complete confidence tried to return a *lot* of obviously used dinnerware and cutlery. Said the party plans fell through and even though ours is an exchange only policy (no cash refunds) an exception had been cleared with the manager on the phone before coming in.
This lying sack of s**t had no idea that they were *speaking to the manager* the whole time lol. I pulled out my phone, asked the customer to please stand still and took their picture. Customer actually smiled for me! I then directed this person to pick up their stuff and get out of my store with no refund or exchange. Started to bluster and argue until I told them I was the top manager in the store and the only manager on duty all day so use your lying hands and pick up your lying stuff, put it in your lying car and get your lying face out of here.
As soon as they left I sent the picture to our other locations in the area to be on watch for this f*****g b******t artist.
It’s as if they believe the manager is an omnipresent being floating on some far-away cloud, whom none of the employees have never met, much less communicated with. There has to be some sort of cognitive impairment to think the store manager they spoke with to ok the return wouldn’t be on premises to confirm such.
Like the "manager" is a genie who will swoop in and gives them what they want.
Load More Replies...“I called and spoke with someone”. Yes, you spoke to me. I answer the phone. And that’s not what I told you.
A lady used to damage goods and then ask for discounts. Another would go into the back storage and look for things and steal. I caught her and told her to leave, she said that she had permission from customer service. It was nice to explain to her that no she didn’t have permission from them because I was customer service.
We had an older couple who used to hide food way behind other stuff, and then go find it an show it to us when it was expired. You would get a bag of coffee when you found expired food in the store.
I worked for a non existent now children's clothing chain in Canada. We got a report for 4 women walking into one of our stores, all with last year's snow/winter/down jackets (large ticket item for a clothing store). It was new season items in store. All of them.. oh just like that had the YKK zip fail! And look! It won't do up.. and it broke during use! The store refunded them fully and they just picked up a new jacket (in a size up of course). When the jackets were sent to us the YKK zips were clearly damaged on purpose with a heavy tool to have teeth missing. All four of them. All the same. YKK zips almost NEVER fail, especially the larger heavy jacket ones. They have really rigorous standards and testing which is why it is a big deal to have them on your clothes. This chain of over 100 stores, went out of business taking with it thousands of jobs.
I've been coming here for years! I know ________ They always give me a discount. They don't work here anymore. Probably because they always gave you a discount.
My favourite is when they try to name-drop the director and get her name wrong. Her name is like mine in that the surname can be a first name. They go; “I’m a very good friend of Morgan!” Such good friends you don’t know her fúcking name 🤣
"they don't work here anymore. Got fired for giving someone discounts. They lost their entire livelihood over it. They sobbed and begged to keep the job, but that was essentially theft. Such a shame... Hope those people were worth it". Then walks away shaking their head at the "tragedy" of it all.
Saw something very close to this except from the employee side. We got everything at cost. We also received an incentive of $10 per $1000 sold. Idiot kid went to the manager questioning his lack of incentive because he'd sold thousands. Manager of course looked into it. Yep, idiot was selling everything to his friends using his employee discount. You don't get incentive for employee sales. Of course using your employee discount for anything that not actually for you is condition for termination.
People tried that with my delivery company. Said they had been getting orders for a long time and they wanted something that was missing. I had never heard of them, and I keep full records of every customer. They did not get their extra food.
I was at a sushi dinner for a friend's birthday party and one of the attendees pulled some skin/rind off an orange slice and tried to claim it was a soft fingernail. Already knew where they were trying to go with this....
They told the table "i'm going to get my meal for free over this," and demanded to see the manager. The restaurant owner came to our table to discuss the problem.. and to my surprise, I knew them! We went to the same culinary school and often teamed up for different classes and lessons. I kinda overshadowed the woman trying to get a free meal, telling the owner it was a mistake by the woman, and just quietly dismissed her b******t claim while I caught up with my former classmate.
First time I ever had the joy of dealing with a scammer inside a restaurant while NOT actually working. Was very satisfying.
A couple with their two kids tried this with glass. We had served them their meals, they ate nearly all of it then all of a sudden, really loudly "Omg! There's glass in this food!!!" from the woman. I went over, looked at the plate and the pieces of glass in it? Were brown pieces of glass from a bottle. Unfortunately for the scammers? We didn't sell anything in brown coloured bottles nor the green colour glass. I loudly said that to her. We did have to write off their entire over £100 bill at first but not before getting their details, as in name and phone numbers. Then phoned other pubs in the area, yups, they'd done this before in other pubs. They were prosecuted and made to pay their bills. Whether or not they actually did? I dunno but at least they were prosecuted and are on blacklists now.
The saddest thing about this is what they are teaching their children.
Load More Replies...The more you steal from a business, the higher they put their prices to cover the loss. Plus, someone in their supply chain is going to get reamed because the numbers shipped in a batch, the numbers inventoried every day, and compared to the numbers sold from that batch aren’t matching (ex: 100 cans of beans shipped, according to the day’s receipts 25 sold the first day on the shelf, but there are only 70 in that night’s inventory = 5 cans of beans missing—-was the batch correctly counted or was it short when shipped? Or were 5 cans shoplifted? Then, to cover the loss, the store raises the price per can by X amount).
They raise prices even without high levels of theft, they just blame it on theft so you dont question it and you shame desperate people
Load More Replies...The ones like the woman in this story are selfish and have exactly zero empathy for other people.
Load More Replies...
Used to work for a major ISP that had a '30 day money back guarantee'. The policy was pretty straight forward; You can cancel your service for any reason within 30 days get your full money back.
Some dude who thought he was pretty smart came up with the idea of cancelling and restarting his services every 29 days to get his money back. He did this about eight times.
There is one caveat to this policy that I should mentioned: You're only allowed to do take advantage of the money back guarantee ONCE within a twelve month period.
Eventually, the company caught on and sent him a letter (which he apparently never read) that told him they were going to back charge him all but five of those months- which still left him with a few hundred dollars to pay off.
When he called and demanded to know why we had this rule to which I said "Because we're not stupid, sir.".
He almost managed to get away with it eight times in spite of the once-a-year rule, and you're (corporate, nothing personal) not stupid?
In defence of the company? Think of how many people they have to deal with in one day with complaints etc. The reason why I'm defending them is because I've worked in this job. The company WILL get to know you eventually. Why do you think calls are now recorded? Everything logged? To stop this sort of thing.
but you were stupid for 8 months.... also he could fight back saying that the agent approved these changes, and therefore he is not at fault.
Ex-bank advisor here. Biggest thing we saw were “empty envelopes”. Basically that’s when someone goes to the ATM, puts in an empty envelope and claims there’s $$$ in it when there’s not. It almost immediately freezes the account for fraud. Don’t do it lol.
The technology to reliably count, check and photograph individual bills on ATMs is five decades old. Never seen an ATM accepting money in an envelope. (Just to clarify: not saying they do not exist. Just that we have a different method and this sounds inefficient)
Little known fact - ATMs have cameras - many people caught out by those fraudulently withdrawing cash on stolen cards.
It's only in the last few years that my bank no longer uses envelopes and deposit slips for the ATM. Now it takes a pic of any checks and tells you how many of each denomination of bills you have put in. You can also deposit a check on your phone by signing it and taking a pic of both sides of it.
I was a bank cashier in the late 90s early 00s (UK) and one of my duties was to empty the envelopes from the deposit box and process the payments at the till. Never had an empty envelope though.
Wouldn't they have envelopes opened in front of two employees to prevent fraud?
I remember that you could put a cheque in an envelope, maybe even cash. But that would've been about 35 years ago. These days you just feed your cash into the machine. And banks don't do cheques anymore.
I stopped doing ATM deposits years ago. Almost all my deposits are from checks or electronic payments. Checks I can deposit on my bank’s phone app. Electronic payments are simple. On the rare occasion I have to deposit actual cash, I make the time to go to the bank when it’s open and either go inside or use the drive-through.
ATMs that can count the bills is not that old. It is early 2000's. Even with the technology, ATMs could still accept both individual bills or the envelope if your deposit is higher than the limit for the individual bill counting. (Still not an excuse to try that "scam". You'll always get caught. What OP says is true)
Long time ago when EB Games was a thing in my area, I had a scamy a*s "friend" (more of a distant associate), so dude would buy a new game the day it released and request a gift receipt. One time I happened to be in the store with him when he requested a gift receipt, so I ask him what the deal was, was it someone's birthday or something... Nope, he told me it was a back up plan incase the game sucked. He said if he liked the game and planned to keep it the gift receipt was tossed in the trash, if he hated the game he would take it back and tell the store it didn't work, he would then request a new copy, and the store would give him a new, unopened copy, which he would take to the store in the other town with the gift receipt, that store would give him the option of getting store credit or cash back... So about a month after this conversation our local EB Games and surrounding locations started removing the plastic from replacement games when they got returns of "broken" copies... S**thead was pissed and to this day I can not imagine how they found out, I mean *someone* must have told the store.
Not gonna lie. That was pretty clever of him. S****y for EB & the game maker, but ingenious scam.
I downvoted you because I feel it is wrong to use positive designations for unethical behaviour.
Load More Replies...I think that sometimes the person get so proud of scam he/she invented, that has to tell *someone* how it works.
EB Games! I think it was a canadian thing actually but we had them in Michigan only an hour from the border.
Any time there's a sale in one department. Its an absolute guarantee that a few people each day will rip the sale stickers of discounted clothes and stick them to full priced ones.
Then they get upset and angry when we call them out on their b******t
"This coat isn't £80, it's £20, says it right there on the sale label"
"Mam this is scanning as a pair of jeans"
"ARE YOU CALLING ME A LIAR, WHAT DO YOU THINK YOU'RE PLAYING!?!"
"Yes you are a liar, would you like to speak to my manager, she'll say the same".
Used to work in retail in the UK and UK law states "any retailer can change any price at any time without prior notification" used that line all the time instead of arguing about sales ticket swapping, "not accusing you of doing anything just telling you the correct current price of the item"
Where I live, it used to be that whatever the price on the shelf is, that's what you paid. So if something cost 10 but was marked 5, the store had to charge you 5 (otherwise it could be considered false advertising). Once this became public knowledge, and people started shamelessly taking advantage by swapping price tags (this was before barcodes/qr codes were very common, so the tag only had the price on it) the policy was switched almost overnight to "the price at the till is final, sod off you and your sticker swapping bullcräp" :)
It's when the manager let's them get away with this, too chicken to confront them, don't want a customer complaint, that annoys me. Worked in retail for 35years. Customers that do that are not Customers, they are a loss to the business
Well, nowadays products get scanned by UPC, which is programmed with the correct price, no matter what they charge the price tag to.
People do it because they've been allowed to do it. Too many spineless managers giving in. Whether it's scamming restaurants for free or discounted food, scamming a retailer, blocking traffic, rioting etc, people will only do what they're allowed to do. When faced with being banned form the store/chain, run over or otherwise killed etc, they will quickly give up their BS cause.
I worked in a small village where all the local businesses were really friendly.
It was lashing rain and a kid no more than 8 or 9 came in crying, saying he slipped on the wet footpath and hurt his knee. He grabbed milk and was all snotty and sobbing. I asked if he was ok, would he like a plaster or a tissue, really concerned for this poor wee lad, but he said no, his mammy was waiting for him outside. He gave me €20, I gave him his change and he ran out of the shop.
Two minutes later the lady from the pharmacy came running in saying a small crying child came in and spun a yarn about falling in the rain, and then tried to pay with a counterfeit €20 note.
I opened my till and sure enough there was a fake note in my till. Wasn’t even the right blue colour and felt like Monopoly money. I didn’t notice because I was more concerned about the little boy being hurt.
Apparently after reviewing the CCTV a van pulled up, a load of children ran out of it into the various businesses. 4 or 5 of them fell for the fake notes.
Quite common in UK - beggars on trains with babies. Except they got out of a mercedes and paid for a ticket to get on a train.
Load More Replies...Sounds like Ireland and the kid sounds like someone who belongs to a certain group. It's part of their "culture" to steal or beg.
Do you mean "travellers", "Gypsys"? ...... Some yes but not all, the important bit being - Not All. My mother worked as a school teacher on a gypsy site. So I kinda know about things like this having seen it first hand
Load More Replies...The language and use of Euros makes me think this is Ireland, and now I can't get someone in an Irish accent saying "Where's your mammy?" out of my head!
If the kid was working independently I'd have called them pretty clever.
We've had a rash of porch-pirate thefts in my town where someone lets a small child out of the car to quickly run up and grab the packages and jump back in the car. In one security video, the package was smallish, but apparently very heavy. In that case, they sent out a second kid to help carry it. The family that preys together, stays together...
Go to store, buy item, have receipt
Go home
Go back to store day or two later, browse around, take SAME ITEM off shelf and go to counter to 'return' it with the valid receipt from previous.
She got away with it for a long time till she got too greedy.
Never seen any store where the return counter is inside the sales area. They are always outside the cashier's line or in a separate entrance. This is fraud, but a heap of blame should be on the extremely poor store planning.
Maybe you should go to a few more stores. I've seen plenty where the returns desk is accessible within the shopping area.
Load More Replies...If I have to return an item, I either make it incredibly obvious that I am carrying the item when entering the store (for CCTV purposes) or I approach security or customer services and make them aware.
This happened so often where I worked we had to get stickers that said "return" items without were refused
So you're admitting to being a scheming fraudbastard
Load More Replies...I work at a medical clinic sometimes whose owner is an oncologist. He has a history of being litigious and uncooperative. I was about to start working there early on in my career and my coworker pulled me aside and told me to never leave my stuff around the doctor. He told me he was there a month before and the equipment needed another outside contractor to come in for a repair. The repairman showed the oncologist the part that was faulty and that he had the part he needed. The only thing the repairman needed was for the oncologist to sign a purchase order so they could authorize the billing. So the repair guy has a clipboard with the quote and asks the doctor to sign the paper and he can get it fixed right away. The doctor freaked out saying he needs to get the thing fixed and he won't sign anything until its repaired. This is obviously awkward and the doctor was just trying to bully the guy into working for free which he didn't budge on. After an awkwardly long tantrum about the quote, the doctor knew the repairman wasn't going to budge so he signed the quote. The repairman got to work and had to climb on the roof. When he finished the doctor locked the roof door. The problem was the repairman couldn't find the quote when he came down. It was on his clipboard in his bag when went to the roof and it was gone when he came back. The repairman figured he lost it and just printed a new one and asked the doctor to sign it again. The doctor accused him of trying to double charge and called the cops on the guy for trespassing. He chased the repair guy out of the parking lot. No one had any reason to throw away the quote aside from the doctor if he planned on not paying the bill. The paper trail was the only thing that could prove it and he waited for the repairman to turn his back and he destroyed the quote. This is a well-respected doctor held up as a pillar of the community. I have seen similar things happen at other clinics. I think they assume its shrewd business in their minds but its often just bullying and deception.
And possibly kidnapping if he locked the guy on the roof
Load More Replies...About 25 years ago when I wasn't as careful I had a roommate. Turned out to be a sleeze jerk all the other roommates hated. A bout 3 weeks after he moved in he asked to write a note saying when he paid his first months rent and for how much. I figured sure of course. We were talking during and he asked that I date it. I said sure and as I was writing the date he asked a bunch of questions and I paused to answer. Taking a second to get back on track he helpfully offered me the days date. He had excuses to never be able to pay rent again. Midnight moved 3 months later. I called and asked him to cover the rent he owed. He said he didn't owe anything since he had paid a month and only had moved in a couple weeks before and I owed him money. I asked him how he figured when he was there over 3 months. He coyley said look at the date on the letter I signed. He had given me the wrong date and I realized he had planned it from the start by distracting me.
Take the cops to the roof and ask how that new part got installed if he didn't just do it? Or maybe just come back at night with a ladder and reinstall the old part. Then of course call all of your competitors and warn them. See how long it takes doc to find another repairman.
Can you name the city where this happened? Maybe we can help others that may be scammed by this doctor.
Not often, always. Nothing but. Flat out. Shameless bullying and deception
I was managing a restaurant on the open shift, and a guy called to complain about his treatment the night before. His story made no sense, then he said, “and the manager was a racist who would not help me because I am (race x.)”
I said, “that is weird because the manager last night is (race x) too!”
They hung up.
Great answer! Got rid of the creep, and just might have discouraged him from pulling the same cräp at another restaurant.
I really don't like people who play the race card to play the victim. Actually, let's face it? I hate them. Hate is a very strong word but these types of people? It makes it so much more harder for those of us who actually have been subjected to racial abuse etc to be Believed. That and controversial comment coming up... Stop using your skin colour to claim victimisation. You're detracting from very real serious issues that others are facing on a day to day basis. You are taking away from true victims of racial abuse.
I might have claimed that too, even if the manager was nothing of the kind.
Delivery driver here, he gave me 2 rolls of loonies (1$ coins) to cover a 45$ pizza. He skimmed 3$ off each of them so I had to pay out of pocket for part of it. I don't take cash at that house anymore.
I would slowly stand there and count all of them, and not give him the pizza until I was sure he paid properly.
I would only have/use a service with online payment in advance!
Load More Replies...15 yr veteran pizza delivery here. A tip for you. Always, always count cash in front of customer at the door. I always, always told them sorry, it's store policy. One time, on a very late and far delivery the customer was 5 cents lite. I wouldn't leave the order until they forked over the nickel. Sounds pity but my take home pay relies heavily on tips. If they don't want to tip fine, but I'm sure as hell ain't going to a nickel for their order.
I work retail where people used to give me rolls. I open the rolls because people like to put other things in there. Like in a roll of dimes or nickels they'll put pennies. People are basically s**t.
It's b******t to make the employees to repay customers dishonesty.
Where I live, you have to pay before your order is despatched. Fair enough too.
At the dollar store I worked at they'd take rolls of coins as payment --but they wouldn't let you leave till the weighed the roll.
Some time ago - working in a large liquor shop - I had a customer present a bottle of Penfolds Bin 798 Shiraz - that scanned for $3.99...and showed up as a 185ml cleanskin chardonnay on the screen. Now I rarely even looked at what people purchased but $3.99 for a 750ml Penfolds red is crazy low...and scanning as a 185ml Chardy when it was clearly a 750 ml red? She had printed another barcode and stuck it over the top of the real one - “self discounting” a $185 bottle of wine. When challenged she just bolted out of the store... The crazy thing is - if she had simply used a barcode from a Penfolds Koonunga Hill Shiraz ($15 low end Penfolds 750ml red) I doubt that I would have actually noticed! Made me much more careful moving forward...
Just about to say this! There's nothing better than a nice glass of Penfold's paired with a good steak!
Load More Replies... "My kids gave me a $100 gift card and I lost both the card and the receipt. How should I go about redeeming it?"
Woman was BAFFLED when none of us would just take her word for it.
I have a £10,000,000 winning lottery ticket but I lost it... How can I redeem it? ... 😄
Show the receipt from the bank transaction - if this wasn't paid for by cash.
It wasn't paid for with cash because it probably never happened.
Load More Replies...A common scam is people will go in a store, grab a bunch of gift cards (worthless) photograph the numbers and security codes, then rehang them and check online daily to see if there's any money on them. If so, they'll order something then later return it to the store for a legitimate store credit or refund. This is why many cards now have a security film over the security code. If that's been scratched, have them toss that card.
My Mom is married to a really nice guy (20+ years, they're in their 80s). She got a $100 Amazon gift card for Christmas and quickly realized it was missing from her purse. She called Amazon and they confirmed the card had been used by her husband's grandson, he used his real name and address for delivery. Neither her husband nor his daughter would believe "the little prince" would ever do such a thing. Mom let it slide. $100??? I was f*cking LIVID that she would be such a doormat.
"Oh, no problem. You can redeem it by bringing it in after you find it."
Most of the customers I deal with are other businesses. It's not uncommon for them to order something, then put it on a shelf and forget about it for 10 years. Then, when they clean out that shelf they'll try to return the part as if they bought it yesterday.
I once ordered a few packages of nuts and bolts from a shop, in the end I didn't need them but forgot that they were still there for a few months. I took them back to the store all still in the original unopened packaging with the receipt and part exchanged them for a lamp that I'd seen and liked! It pays to be a nice person and explain that maybe you've been a bit of a doofus! 😄
A few months is better than years and years. It also helps that you had the receipt and was nice. Also helps if you know the store's exchange/refund policy.
Load More Replies...Which is fine as long as the supplier is still selling the same item and it's still in its original state. I've done this occasionally with extra bits bought from DIY shops that I came across two or three years (once was much longer than that) down the line and they don't have a problem with it.
I'd say it depends on how much they're trying to return it for. Original purchase price, in the circumstance you gave, okay, I guess. For the current price? No.
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Working in IT. You have no idea how many times people will bring in their personal laptops and try to pass it off as work equipment and claim "It just stopped working".
Yes... Okay, your 8 year old laptop running Vista with literally hundreds of pirated videos and music with pictures of cats as the desktop, and taped up charger... Yes just how the company gave it to you considering you only started a year ago.
Don’t most IT depts keep inventory of the equipment in the form of bar codes? We’re a smaller, single property business & every piece of computer equipment has a # /bar code.
yes they do. Doesn't stop the scammers from trying to get free IT service though. .. although I have known company IT folks who will do a little under the table work for their friends from time to time
Load More Replies...Life pro tip: just befriend a tech person and start saying atrocious things like "I was just playing around shutting off tasks in task manager and my computer is being weird now" or "yeah of course I shut it off occasionally, it would be stupid to leave the screen open" or "lol what's a driver?" and we will be physically incapable of not asking to see how bad it is out of sheer horror. /j
I would have asked her where the actual job work was. Tell her you have to back up the work stuff and delete personal stuff. Look at Pikachu face.
😄😄😄... I'm just remembering a guy from quite a few years ago who I used to know who helped me fix my laptop! The amount of p*rn he found on the ones brought in for repairs??? It's... I dunno!!! 😂
That last paragraphs accurately describes the laptops being handed to new personnel in elementary schools tho. :p But yeah all our devices are logged into a central management system so this wouldn’t work.
We're talking an employee taking this to his company internal IT dept, so he can then presumably sell or use for himself the actual work-issued machine? Would never have occurred to me that anyone would try this, even if they had the exact same model I would always assume that serial numbers would be recorded, and also that if/when someone was caught trying to do this they would be instantly dismissed. Even in countries with proper employee protection laws theft is normally an accepted grounds for dismissal without notice or disciplinary processes.
Tried to mail a very large 14 pound box as a small 9 ounce envelope. We immediately sent it back with a hefty postage due.
This works in the opposite direction as well. I bought a Father's Day card that had some embellishments stuck on it and was concerned that it may need a large letter stamp on it. Took it to the post office, who duly weighed, charged me for an ordinary first class stamp. My Dad got a note through the letterbox to say an item with insufficient postage was being held at the Post Office, with a penalty charge that needed to be paid. Robbing barstewards!
"Robbing barstewards" is going to be my new go-to insult!
Load More Replies...I worked for UPS back in the early 2ks verifying package weights. We didn't have time to do every package, just spot checking. This used to be super common. There were a few stores that did it with almost all of their shipments. They got extra charged on the ones that were caught but if a few got through it was worth it for them.
There's a big difference in size and weight, definitely villainy rather than dumbness.
Load More Replies...Flip side of this is - I'd ordered some things and I was in, I'm always in. The postman left a "We tried to deliver but you weren't in" note. Um, nope. You didn't knock or anything, I heard the letterbox. I luckily caught him as he was leaving because he'd also posted a letter through my letterbox and had heard it. I don't like shouting over the balcony but I did and I got my parcel. Yeay!
I once got a notice that a parcel had been delivered (while I was in fact home). I couldn't find it anywhere certainly not in my mailbox, so I called the company where I bought it to ask where it was. It was never cleared up but they sent a new one, which I got.
Load More Replies...The problem I'm having with the post office here is they don't bother to deliver parcels. The people behind the counter know this and explained that some post people just assume that, at certain apartment buildings, everyone would be at work. So they just walk up to the door, slip a "Sorry we missed you" note in the box and walk off. Not only do I work from home, but I actually saw the postie pull up, get out of the van with a handful of notices (no parcels), put them in the boxes and drive off. One of them was for me. I was standing right there.
Rent a storage unit for zero down, then not pay anything for 4 months. Like, they literally never paid a dime. Then come in demanding access to empty their stuff, screaming they wanted my boss's number, and my boss's boss's number and they were going to call corporate and have me fired because "we had no legal rights to keep them locked out" and "they were going to take their stuff and never do business with us again."
I had the immense pleasure of telling her to her face "No. Also, to be a customer you have to have PAID ME. Right now you're just trespassing."
She really thought a national chain didn't have their legal ducks in a row for non paying customers. I guess she had maybe done it at a mom and pop place cause I heard her whispering to the guy that she brought in with her that 'last time they just let me take everything'.
Wouldn't the storage company after a couple of months of non payment inform the customer and that if some kind of payment wasn't made either be locked out or their stuff would be auction off. Plus Wouldn't there be late charges?
There should be in my opinion but either people ignore them or the companies are sick and tired of it happening
Load More Replies...Off Topic? I miss Barry Weiss from Storage Wars. I so had a crush on him... RIP.... Sorry! Whenever I see things about storage units? I automatically think of the various random TV programs I used to watch about them 🙂
You don't even want to think about pulling that stunt in CA. The problem we have with storage businesses is that some of them are not on the up-and-up. One particular chain was sued for locking out customers who were one day late with their payment, putting a lien on their belongings, and even automatically putting them up for auction.
I was late on one payment. I called the storage facility and explained that I had a horrible case of the flu & would be in on Friday. All good. BUT - someone never logged it in, so my storage contents had been sold at auction. I freaked the f*ck out, crying hysterically - most of what was in the unit was lifetime's collection of Christmas decor (the small blown glass balls on my Dad's first tree in 1942). I was seriously hysterical. I asked the manager to call the woman and ask if she would just give me back the Christmas stuff, and I would reimburse her for what she paid for the whole unit. Thank God, she had a heart and agreed.
To steal from another useful adage, "Read the F ucking Contract". [edit: that space was actually a typo]
Honestly, I'm shocked the unit didn't go up for auction before then.
Had a customer order a couple hundred dollars worth of Kcups from one of our vendors to get the free Keurig machine. They sent the Kcups back as a return for a refund AFTER USING THEM. Yes, they carefully replaced each Kcup back into the box, and glued the boxes shut, then returned them for a full refund. Thinking that we'd refund them and they'd keep the free machine.
Their refund was denied, and we put a fraud hold on their account. Nothing they ever order again can be returned for a refund and they will have to wait three full days before we ship future orders, for charges to clear. Oh, and they can't participate in those flash sale giveaways either. The system will say they're ineligible. For ALL of our vendors' promotions.
PS- it was a s****y Keurig machine, the kind you can pick up for $39 at Walmart. My friend had the same model, it died in less than a year. Sad trombone noise.
(Edited to add- we knew what was up when we opened the package, and water with coffee grounds leaked out of each Kcup box we picked up. It was a clever effort, but drain the water out first, dummy.).
Not if you clean and maintain them. If you don't, they're basically petri dishes. We're not coffee drinkers in our house, but we live in a desirable coastal city so we host family and friends during the summer. We have one for them, but we clean after every visitor leaves.
Load More Replies...The best coffe machine i ever owned i bought from Big Lots. It made a single cup of coffee , drip, with a washable filter basket. Cost $10 and its still working after 12 years.
I have a kettle and a French press. The only waste is a handful of compostable coffee grounds
Load More Replies...The man that invented Keurig -started the company with $50K—intended for them to be used commercially. When they became popular for home use, he realized how bad the used k cups are for the environment. He sold the company for his original investment-$50K I
I'm not too fond of it when folks send in scam stories. I feel it encourages others to try the same.
I've gone through 3 of those walmart K machines and they have broken every single time. I stopped after 3. Small drip machine still going strong with zero issues since. Fuc-Kcups. I just learned to make a single cup in a drip instead. Those ciders in the picture look amazing though. That was the best part of K's is the little gems like those you can find.
I'm only on #25 and I'm starting to lose my faith in humanity! 😭😭😭
I'm a mortgage broker and deal with a lot of people trying to swindle me so they can borrow more. You get a good sense for when people are BS'ing you and it's quite enjoyable cross examining them
Some examples:
- foreign national just moved to the UK works in a computer repair shop in Bradford for 85k basic salary
- people working for their family business (and not telling me which is easily checked on companies House) suddenly getting a 50k pay rise in the most recent month
- gross income on payslips significantly higher but the rest of the payslip shows tax paid, YTD figures all lower
- people lying about having good credit then finding out they have 8 defaults, CCJ's, bankrupcies, etc.
There's been a few here in the US. But, the one that is always in my mind, is a lady whose husband was already getting a non QM loan sent in a bunch of fake documents. I mean you could have 0 experience and glance at those bank statements and you'd know they're fake. We were going to let them go with just a denial because we were backed up, at that time. The lady tried to claim I was rasict so due to company policy we had to check everything, which caused her husband to have a mortgage fraud attempt attached to his name. We had to report it to all three credit bureaus.
In the US there are 3 credit reporting agencies. Lenders always use Equifax for their references though because of the 3, Equifax gives the worst ratings and has the most inaccurate information, therefore the lenders can charge a higher interest rate because of a lower credit score. And Equifax is the only one of the 3 that refuses to correct inaccurate/incorrect information. IE they have me living at an address in a city I've never lived in and never had an address even remotely close to the one listed. They refuse to this day to remove it. It's been listed for 15 years. The other 2 agencies never showed that address
I LOVED working in accounting. The lies they tell to try and get their account off credit hold are movie worthy.
I bought my last car in Bradford. It's great 😊
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Theft, attempted theft, and scams were a daily problem at my last job. We had all the usual problems: incorrect receipts, trying to return one product and claiming it was a different one, trying to get a refund for something obviously stolen, all that. One time, a guy came in 10 minutes before close and started looking around - usually a bad sign. He totally had all the signs he was going to grab and run. My manager was done with that c**p for the night, and basically guarded the front door all subtle. The guy caught on, grabbed the stuff he was going to steal, and walked to me at the front register. He asked if we had Apple pay. I said we did while ringing him up. Then as he was about to check out, manager and I both *saw* him subtly hold down the power button on his phone. Then he turned it around to show me the screen go black and said he was super sorry, but his phone just died and that was his only means of paying. So he just left. Bro thought he was slick.
The thing about shoplifters and other people obviously stealing is that... They obviously don't care in the first place but it's why prices go up. The store/company has to recoup those losses somehow which means prices go up.
It absolutely is not the reason prices go up. They just tell y'all that so you don't ask questions and instead blame everyone else instead of the greedy ones
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Worked at Dominos. Had a guy call in and say he ordered three chicken pizzas and got three pepperoni pizzas instead. (first red flag - no employee makes three identical pizzas wrong without someone noticing when they are one topping pizzas)
Asked when this was and it was weeks ago. (Second red flag - if this really happened they would have come in and gotten them replaced right away)
Asked for his number, no record. (Potential red flag but removed by the follow up) Claims he ordered them in the store for carryout and wasn’t asked for his number. (Not a red flag - we didn’t ask for numbers if someone just walked in and ordered for carryout) Ask for his name and put him on hold.
Go to the office computer to search order history. Looked up information for for a total of six weeks. Not one single order was placed for three chicken pizzas during that entire time. Inform him I have no records of anyone ordering so it was impossible that this happened and I wouldn’t be giving him any free food. He hangs up.
This happened twice more over the next year. Not sure if it was the same guy or not but they didn’t get free food any of the rest of the time.
That’s my favorite one but had plenty of people try to scam us for free food while I was there. I always helped the legitimate customers but so many people tried to pull things like this but couldn’t give us legitimate history.
even if they were given the wrong pizzas it was weeks ago and they already ate them so tough tatta really
I'd have thought so, yes. If you'd just eaten a couple of slices and returned the rest, on the basis that you didn't notice or think about it immediately then it might be reasonable, but to make the claim weeks later is just stupid and surely wouldn't work anywhere.
Load More Replies...I like the one, where they order a specialty pizza (IE meat lovers) and remove all the toppings, except for pepperoni. Then get mad, when they end up with a cheese pizza with 8 pieces of pepperoni. In case you don't get it, it's usually done so they can get the cheaper pizza price while expecting the place to add pepperoni to cover up the missing toppings.
I don't miss working pizza. My hubby had a dude bring in a single slice in the large box with a big hairball on it and said he found that in their pizza. I also loved another claim that the pizza had anchovies on it instead of preferred toppings. "Sir, you sure you called the right place? Oh, you did? I hate to tell you we don't carry anchovies and never have." And the super duper coupon one guy had flew out the window while he was driving. It's been a few years since I worked pizza but these people were my favorites. Kept it entertaining at the least.
Back when Domino's was great (early 90's) we placed a delivery order. Took so long to get there it was cold and on top of that it was wrong. Called back, they of course would send out the correct pizza. Again, took so long to get there it was cold and WRONG again. Called the number on the box which was actually the owner of the local shop. And yes, he answered. We told him what happened, He apologized and offered to have a replacement sent out immediately. Told him it was too late, it was my dinner before going in to work. He sent a coupon signed by hand for a free (anything we wanted - my fav back then was the EBA). and he said to call him after using the coupon. Would you believe they got it wrong...again. He sent another coupon, hand signed. and again. Yes, it took 3 free coupons before they got it right. How much incentive do you need to be sure you get it right? They were holding a coupon signed by the owner. Needless to say there was a major staff change shortly after that.
It's not one of the more common toppings, but why not? I once had a slice with mac & cheese on it. Some places are known for their list of weird and fun toppings, and chicken isn't even that weird.
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When I worked pizza hut, guy called nearly every weekend to say he had a credit from corporate for a large meat lovers and cinnabons. Same name, order, address, and story every time. Usually on Friday at 9pm. And each time Id pull up his profile and see no credit on it. His profile had a note of who gave free stuff and when and at the bottom of the list management had enough and put "NO FREE FOOD ANYMORE" signed and dated by our gm.
So he'd give up and he whouldnt get free food. A few times he whould actually call corporate and probably make up some story to them and they whould apply a real credit. Then he'd call back and order it. Either he didn't always beg from corporate or they barred him too because that only happened a couple times.
So when our store refused his order and corporate didn't give him something l, he'd call again. Sometimes on the same night sometimes the next night Same order, same story, 2 doors down from the "other guy" but the way these apartments were numbered I knew the address was fake, and different name. I asked if this was mr person (don't remember his name and cant remember if he called from the same phone number) this dumb a*s actually said "no its not". I have actually had to deliver to his plan B before and naturally when there was no unit with the number Id call and he'd say he's at his friends over in this unit. Told him for faster delivery to put the actual address of where he is instead of the home address. On my last night shift, he was using his personna again and the store had enough and a manager in training took over the call from me so I could get on a delivery. Manager Lite told him we know he's lying, he does it every week, and he needs to f**k off we ain't got time for his nonsense. Im too meek for that but good on manager lite for getting him. Its been a few years, I wonder what kinda games he played after that.
Edit: Wanted to add someone in my town just got busted for buying tens of thousands of dollars in stuff with stolen credit cards. The name looks familiar and I think it's him so theres my answer: hes now a felon in custody 👍.
There was a scam where someone would come in and hand me a receipt and say something like I had to get dry cleaning done on my uniform because someone spilled on it last time I was here. Your boss said you would pay for it. The same people tried it multiple times. Another fake credit card scam is young people would always come in with janky looking credit cards and always wanted to buy $400 in gift cards. They got us a couple of times. Then it became easy to spot and every time they came in I would ask for ID they would hand it to me and I would just walk to the back of the restaurant and they would run. Last one I remember, a lady would always come in with her kids and say my husband ordered last night, it was all wrong can I get it free. The problem was that we had a lot of busboys that worked at a lot of different restaurants in the area and they knew her. So they informed me she does this at every restaurant and she was promptly told to kick rocks.
The more scams we learn about, the better prepared we are to deflect them. You have to give scammers their devil's due - they can be clever, and from time to time they win. However, in the long run crime doesn't pay.
Best store policy is to require them to bring back the food uneaten. I mean a bite or two to know they tried it and it was wrong... but an hour later or day later is ridiculous.
It amazes me how many of these people try to pull this at multiple stores in a chain or multiple places in an area. They must think that employees at different stores don’t share info on problematic customers.
I worked at a pet store where we sold some very expensive fish filter media. There was this one guy who would always come in to return packages from this one particular brand but never had the receipts. He'd take the cash and walk away, inevitably coming back within the next few weeks to do the same song and dance.
Because the owner of our chain had pissed off someone with Petco by building one of our stores across from theirs, they had just put another location across the street. One day, someone from Petco comes into the store and slips into the manager's office with the GM of the store. I didn't think much of it and then a couple days later she tells me that if I ever see that guy again not to sell him anything and not to do any returns. Turns out that he was stealing the filter media from Petco and returning it here and stealing our filter media and trying to return it at Petco.
I later ended up working at a PetSmart in the area and saw the same guy come in and start hovering around near the filter media. My manager looked at me like I was crazy when I told the guy he has to leave, but he got when I sat him down after.
Do some stores just give money back without any receipt at all? I don't get it.
Plenty of management people are stupid. I once worked in a picture framing shop and a customer brought in a poster with minor damage from an insect getting inside the unsealed metal frame. The was no sticker for our store on the back and I didn't recognize the thing even though I saw every piece that came through whether it was me or our other framer that did it. I told her that she must be mistaken about where she had it framed, but offered to open it up and clean it. She said she was positive we had done it and insisted on a refund. My boss came over and said she'd bad-mouth us if we didn't giver her a refund. I said everybody she knows probably knows what her opinions are worth, but he made me calculate the current cost, then handed her cash from the register. He might as well just have thrown the money out the front door.
Load More Replies...I find it funny that he always chose the same kind of product... like it must have been a compulsion or something. Always fish filters?
Expensive and easy to steal because of size, perhaps.
Load More Replies...OK, I've had enough of this list ... I'm losing the shreds of hope I have for humanity reading about all this scumbag thieves.
Worked at a store where one small $40 item was also sold at every other retailer in town. Usually people would just steal it and then come back to return it a the same store. A quick check of QOH revealed the missing item so my AM then placed the item under the counter, told thief we'd have to get a copy of the receipt from corporate. They would actually give their name and number. Not one ever came or called back to ask about their refund. We of course told the other stores what we had done. They quickly adopted the same process and no receipt returns took a nose dive.
There was a lady coming into a coffeehouse in NoVA to score a free latte. Bent over strategically to show the girls off to the male cashier, using a receipt from two towns over. It was always a busy day.
It unfortunately worked.
NoVA is a pretty regional term. For non-Americans (and really people just not from this area), that's Northern Virginia, usually DC suburbs area. On another note, that is a hell of a beard in that stock picture.
Can we talk about how the guy immediately fell for an obvious scam just bc he saw a pair of titties instead?
As a man that likes butts more than titties, I think it is about education.
Load More Replies...I once had a job where an attractive young thing came in 2 or 3 times a week to buy cigarettes and always leaned over while rummaging in her purse for the money. I'd have been glad to give her a discount or other favors, but she only did it out of the goodness of her heart.
I thought they were for milkshakes and bringing boys to the yard. Nobody ever told me about lattes.
Male cashiers at the majority of coffee places seem to be gay- so showing them some titties wouldn't work. Don't worry Brenda she didn't "debase" herself- the story is probably made up anyway.
Used to work in a large grocery store. Lady would look in the outside trash for receipts, get a cart and find all the items and wander around the store until shift change. Then she'd come up to a register and claim she was returning all the products because her mother had gone shopping earlier and gotten the wrong things. First time I just went with it. It was less than $10, just one receipt, and I'd never seen her before. Second time she had multiple receipts with different customer information on all of them, and $50 or so in returns. I feigned a computer error with the register and called up my boss. He let her get away with it because he didn't know wat she was doing. After the lady left, I told my boss what was going on and he said to call him up to the register if she tried the same thing again. Third time, I just called up my boss after she got done loading up all the products but before I processed the return, again feigning a computer error. Boss tells the lady that he knows what she's doing and that she needed to leave before he called the cops. The best part was when she tried to act offended and said she would never come back to the store again.
Rules of retail. If they say they're never coming back, they do. If they say they know the owner/manager, they never do. Those stories are the best. People are so stupid. The friends of the owner/manager would never ask or expect a discount or free stuff. They know they can't stay in business giving stuff away. On the off chance I do have a problem in a sore or restaurant and they offer a gift card or some other discount, I always tell them "no, I don't want that. I want you to know there's a problem so you can fix it so you stay in business for me to come again." A real manager appreciates it and knows what to do with the feedback. Bad mangers don't understand and the problem just gets worse. I've encountered both.
Load More Replies..."I would never join a club that would have me as a member!!" - Groucho
Had this idiot try to change the routing number of a paper check in front of me at a register. He literally had me stand there and he was like "let me change this to a 5" and then he tried to scribble the routing with a pen. He got banned from the store and later apprehended by security. They were stolen checks and he was dumb as a rock.
Retail, cashier/teller, check scanning systems have been around since the 80s and absolutely affordable since the early 90s. Our business had one by 1994. We’d accept a personal check, run it thru a scanner and the point of sale would occur. Basically the check would be processed similarly to a debit card.
Quickly ate his fries and came back and said we gave him food without the fries. Had to give him a free meal so it worked.
Eh? Why would you have given him a free meal? At best/worst, if you bellieved him, surely it would only be the portion of fries?
Because it's easier to just give it to him then not and have to deal with a hassle. When you're not the one dealing with the hassle, it's easy to say "I wouldn't give it to him"
Load More Replies...Working as an internet installer you'll often have people call in claiming that you stole something of high value (iPhone, jewelry, ect) even if they don't have that item in their possession currently just so they can scam the company into "reimbursing" them for the stolen item.v.
reimbursement scams are extremely common, especially people saying "Did you make this order on Amazon? No? Well give us your bank information and we'll send you a refund directly to your account." Or if they can get remote access into your computer, they can act like you're typing in a refund amount but oops, somehow you pressed too many zeroes and we accidentally refunded you $5,000 instead of $50. Now you need to pay us back the extra $4,950.
I was told to photograph anything of value left lying around when working in someone's house (I was an energy assessor).
I actually had a pest control guy come in to spray when I was at work (I live in an apartment, maintenance let him in) and when I got home I noticed my expensive weed wax vape pen was gone. I looked for it everywhere and couldn't find it. I finally texted the guy asking him if he took it, and to bring it back. He swore up and down he never even saw it. I said I wanted it back, he said he'd replace it within the hour. He showed up with one about half the cost of my old one, apologized over and over, while at the same time telling me he never saw mine, and left. I never said anything to his boss or my apartment manager, but it's been 5 years and I still haven't come across my old one, so clearly he took it. Just seems like a stupid idea from start to finish.
I use to work in a floral department at a shopping center. We had these trays of flowers that were on sale for a dollar. So what does this woman do? She takes some nearby expensive flowers and switches them into the dollar pots. I mean actually switched them, soil and all. She thought she got away with it until I told her the total was $50 something. She argued up and down they were only a dollar until my manager walked up like a boss and told her you know what you did mam. I guess he saw the whole thing on camera and came to confront her.
The people who pull stuff like this would be the first to complain if the store closes.
Exactly. I work at Joanns and during the bankruptcy, people I know have tried stuff or later learned they stole stuff would complain about "if the store closes".
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Pulled a big greasy bolt out of a caesar salad i had plated. (there was a car convention across the street that day).
I used to work at a big blue hardware store. We once had a guy steal some expensive equipment by walking right out into the garden center during the middle of the day, push the items underneath a weak part of the fence, go back through the store and drive away. There was nothing we could do about it besides calling the police.
Then like 2 days later, the same guy comes in and tries to get a refund for his stolen stuff. Even after this he still wasn't caught cause the police took too long to show up and we had to let him leave.
They should thank the guy for pointing out a weak point in their security 😁
I used to work retail in the returns area. We would regularly get people trying to return tile saws after they used them for their one job or contractors bringin in batteries that didn't work only to find out they were over 5 years old. Our store used to allow paint with the customers color tint to be returned. Quite a few people caught on and they would buy a bunch of gallons of paint, return them and buy for half price the following week. It was a huge loss everytime that happened. We also had people return lawn mowers and snow blowers claiming they didn't start etc. And we would take them back if within the 90 days with receipt. They would get basically a free mower since they got their money back. Then the mower or snowblower would come back 30- 50 percent off after it was refurbished.
Years ago I was in a Best store as a customer and happened to be near the service counter when some old lady returned a coffee maker because the glass pot was cracked. After she walked away I heard the two employees discussing how it had been six months since she purchased it.
I used to work in a couple of different bars and the common trick was: customer orders a beer, I serve them, they “subtlety” take a sip and then ask for it to be topped up “because the foam died down” Loved refusing those people, telling them that they didn’t have a problem when they took their first mouthful.
Meh. The foam is there for eye candy and aromatics anyway. They'll be fine even if they aren't lying.
When I worked at 7-11 we had this thing called the Green Dot scam where people would call and pretend to be a Green Dot representative. You were supposed to read them card information over the phone, which would allow them to basically hack the register. I got a call one evening and told him he would need to come into the store, which is exactly what I was supposed to do. Not exciting, I know, but it did feel really good to thwart his attempt.
My nephew and his coworker fell for this. Even though his coworker had been there 5 years and he’d been there a week and gave the phone to his coworker because he had never been trained to do what the guy was asking, they both got fired.
Never give info if they call you. If you’re not sure if it’s a scam, call the business back at a known number.
First job at Harris teeter grocery. They make roasted chickens that you can buy hot, but they have to sell by the end of the day or they get tossed :(. So at a certain time they put a discount sticker on it to help sell (like a dollar off). Dude would come in often late at night rigght before we tossed them, and take as many stickers off the other chicken containers as he could and put it on one roasted chicken. He would always approach the register with this sly look on his face, seriously the worst poker face ever. First time it happened to me I knew what he had done and got a manager just because I didn't want to get fired. I could have cared less honestly just covering my own a*s. Managers told me that "ya he does that, we don't really bother with him anymore, just ring it up". So I'd scan all his tags and he'd get the chicken for like a dollar and be all happy and leave. I think he got to pull that little chicken scam for quite a while. HOnestly he probably needed it so good for him i guess lol.
I've never seen more than one (store) discount sticker being allowed at a time.
In the UK, they often put a sticker on stuff nearing sell by date saying 'was £4.99, now 3.99'. If it still hasn't sold, they put 'was 3.99, now 2.99'. You'll sometimes get 4 stickers on top of each other and end up paying £1.
Load More Replies...If they were getting thrown out anyway, a dollar off is verging on stupid. Take 50% off at least, and stop throwing out perfectly good food. And it's "couldn't" have cared less, not "could"... if you could care less, then it means you actually cared. Apologies for the grammar fixation :)
Food waste is getting out of hand. $1 off a $20 steak that will be getting thrown out ar the end of the day. Greedy bastards would rather waste millions of tonnes of food than give customers a decent price.
It's downright criminal how much food gets tossed while millions go hungry. Many restaurants and food stores donate their "toss" food to food banks. I volunteer at a food bank in Atlanta, and we get a lot of stuff that is past its best date but still comestible.
Load More Replies...Way back in the age of dinosaurs, I worked in a gas station. This was back befor EBT cards and we had paper food stamps. People would come in and buy like a .03 cent piece of gum and use the change back to buy cigarettes!
This is why they changed the system. People also used to sell their paper food stamps for less than the actual monetary value & use the cash for items not covered (cigarettes or alcohol, for example). And other stuff, of course 😉
People still do that, they just let the person who bought the stamps to use their EBT card
Load More Replies...Oh I remember! You had to feed the dinosaurs all. the. Taco Bell to have enough gas in the morning!
Worked at a gas station in highschool. Lady came in to self serve and started putting diesel in her car I told her not to put that in that she needed regular gas and she said she knows what she’s doing. Her car broke down just a few minutes away and then she tried to sue the gas station. Also had a customer there use our air pump on their tires and overfilled their tires and their tires popped they also tried to sue us for it.
Was this really ancient times, and a truck stop? Diesel nozzles have been too big to fit gasoline fill necks for a very long time, and diesel pumps at practically every gas station is also a modern change. As for the tires, how stupid san somebody be for a redditor to tell a true story about them exploding multiple tires?
Their tyres "popped"? Naah, there's nowhere near enough pressure to do that at a gas station air line.
Think it depends on the condition of the tires and if they drove on the over filled tires.
Load More Replies...
I used to sell Steak on a stick. People would come in and be like "I'd like 6 steaks on a stick".
We also sold cheese on a stick, which was deep fried cheese, on a stick. It was delicious. A common scam was people would quickly scoop out the gooey, hot cheese, then accuse me of selling them hollow cheese on a stick, and demanding a refill. The thing is if the cheese did fall out of the breading, there would be hot cheese floating around the fryer, and the coating would deflate. You could tell with their hot pink hand, visible cheese in their pocket, or hot mouth.
Once someone got pissed and wanted to fight me. Hot soup was thrown in the scrum, and someone spent the rest of the evening looking like they got a facial in the portojohn.
I’m an small independent business and yesterday someone tried to pay via Venmo and pretended to scan my phone. She said “okay paid you!” And then just zoomed away. Took a couple seconds to realize she didn’t actually pay me. It was for an over $100 transaction too.
Or just dont hand over the item until the payment goes through
Load More Replies...Was working at a Games Workshop store. Guy returned a tank model still shrinkwrapped. The shrinkwrap was a different quality than what comes from the factory. Opened it up, he had filled the box with empty sprues (the plastic frames that you cut the model part off of). Banned him from GW and it got around to other gaming stores as well.
Years back I used to deliver pizza, and there was this one lady who would order a potato skin pie every Friday or whatever. She'd get the same thing every week, and every week she'd call and complain that something was wrong with the pizza. "Not enough bacon," "too little sauce," "too much cheese," whatever. The first couple times she got a refund, but she'd call and complain so consistently that it got to the point where the manager started making her pizza when she'd order, and then shut her down when she'd call to complain about it. She was a horrible tipper to boot.
Worked for a bank in their printing operations where all bank statements are printed for entire customer base and all types of accounts. Call received from branch. Husband and wife had complained because husband had opened his current account statement to find his wife’s savings account statement also inside the same envelope. She had £1000 in the account and her husband didn’t know about it. He was ranting about how awful this was that the bank had made the error, that it had caused issues with his wife and was demanding Bank pay him the same amount in compensation. Branch manager called angry the error had caused this man to kick off too demanding to know what and how this has happened. One of the print managers very calmly asked the branch manager to read out the series of numbers in the top right hand corner on each statement then proceeded to explain what the numbers meant. That they’d been run off of 2 different printers at different times how print ops worked (account types run off and printed together) so couldn’t possibly have ended up in the same envelope. Branch manager called to apologise after few hours. Apparently on relaying the info to the customer and his wife it became apparent he’d opened his wife’s mail, she’d got posted at him and he blamed the bank instead of owning up AND tried to get compensation.
I cooked at a hotel restaurant and on weekends I would be the buffet chef. The brunch buffet opened at 10am and closed at 2pm. Two older gentleman came in right at 10, got a bunch of food and ate it, and then sat at their table for around 3 hours, just talking. When it was near closing time, they got some more food, sat down, and ate some more while chatting. 2 meals for the price of 1. Genius. Unfortunately we had to kick them out because they stayed way after closing and we had to close down the buffet but weren’t allowed to until all customers left 🙃.
It's no different than if they got seconds or thirds at 10am.
Load More Replies...In college I worked at a car parts store. Different parts had different warranties, some which were abused when customers would exchange them years later with regular wear and tear. That never really bothered us. What did were folks returning other items in the box for cash, especially when it was animal or even human waste. They just expected us to toss the box in the trash behind us and would take off for the door if you opened the boxes, which admittedly took some work to get into.
Back when I was working in retail - a big consumer electronics chain to be precise - the company I was working for was going under, so in a desperate attempt to get some quick cashflow to try and cover costs, they offered gift vouchers for a 10% discount at a few big supermarkets and servos. We also happened to have another offer, not related to this, where we offered a one-off 10% discount for customers when they signed their email up to our loyalty program. These two guys had figured out that they could buy the store vouchers at 10% off at the supermarket, and then get a further 10% off each time they signed up to the loyalty program with a new email in-store. T’was probably intended by corporate as one of those “limit 1 per customer” types of deals, but my store manager didn’t give a s***e as it was our last week before we lost our jobs anyway. These two blokes walked in with massive grins on their faces and a massive bag full of $100 gift vouchers they picked up from the woolies nearby - one even brought in a laptop and proceeded to create Gmail accounts right in front of us as they made purchases - iTunes gift vouchers. They spent hours with me and my manager, creating a new transaction for each individual iTunes voucher they bought, as a new customer in our system - they even had fake names - which they assured us were friends of theirs (and the customer is always right, so who was I to question it, there was a chance for us to take in some serious cash just for the fun of it (all the store sales were still being reported, and we were told to sell everything we could that was left, right down to shelving and fixtures in the shop space that weren’t even owned by the company haha - anyway, these two guys were effectively getting the iTunes vouchers at 20% off. The funny thing is that my manager and I failed to mention that as we were under administration, a lot of the stock we had on the floor hadn’t been paid for by the company yet, as all the suppliers - including Apple - would have become “unsecured creditors” that the company owed money to… Apple most likely just cancelled the vouchers, rendering every single one of them completely worthless. Oops. Never found out how that one went for the two blokes though, as we closed down haha.
Translation for non-Aussies: "servo" = service (gas) station, "woolies" = Woolworths (supermarket chain), "blokes" = men (typically not ones of high social standing)
This story sounds like BS. Stores don't let you sign up your "friends" for loyalty rewards or make purchases on their accounts. Anyone who works retail knows the customer is not "always right". They might even know the actual quote is, “The customer is always right, in matters of taste” And even if all true... as the story goes the guys were getting two stacked 10% discounts so they were purchasing stuff at a 20% discount? A store / chain that is closing often offers that without having to commit fraud.
Those cards would not be made worthless. Maybe they'd lose 20% value but I doubt a company could just steal gurftcard value without leading to terrible PR fallout
Random person pulls into my drive through: Me: *Tells them their total.* Them: *Proceeds to throw the money on the ground and pretends I am the one who "dropped" it.* Me: *Plays along, we are on a tight ship.* Them: *Proceeds to grouse and complain ceaselessly before demanding free food.* Manager had to fix everything and I almost had a meltdown from stress.
You wouldn't believe the lengths people go to to try and get a free ride on public transportation...
I was recently on a commuter train trip, which I’d bought my tickets for while still on my flight. They had a QR code & I dropped them into my phone’s wallet. When I got I on the train I saw you cold tap your phone & but a ticket as you boarded with Apple/Google Pay. Easy peasy! I sat in the cafe. Of dozen or so people around me, no less than six didn’t have tickets & each had the silliest of BS excuses. Clearly they migrated to the cafe car instead of a seat because they thought they’d blend in & wouldn’t be asked for a ticket. The conductors were way smarter than that & probably deal with this every stop, every train, every day. I was gong from one terminus to the other. It was $27. Yet all these business people in suits were trying to scam the system.
I was stranded once. I only had 1 bus pass to get to the VA and it was a very important appointment. I was fortunate that the bus driver took pity on me and let me get home. I had not one dime to my name.
My favourite is the guy who locked himself in the toilet and stripped completely naked. He did get a free ride, from the police.
Tbf the buses in my home town are so expensive I don’t blame people. Getting around is an essential.
In our busses a person with a pram or stroller gets to ride free. Some people realised that it was never specified that there needs to be an actual baby, so they just used empty pram.
I was told by a friend, of a friend of his who got up to about £600 by claiming on the train company's "delay repay" policy. He looked at their arrival times and claimed to have been on any train that was delayed by 15 minutes or more (it was an ascending scale, 50% refund up to full for more than an hour). They did query one instance where he appeared to have been delayed on his inward and outward journeys, only a few minutes apart; he claimed he forgot something and had to return home. Hard to prove with one-off tickets, and probably not worth their while to check the CCTV.
It was certainly a pastime in my HS days lol. I was always the one who played by the rules. Since paging for a ticket gets you a transfer stub (that you’re supposed to show as you board) a lot of people would just get on through the back door.
I got caught two times. Didn´t have the money to pay the fine, so I just didn´t. Nothing ever came of it for a couple month so I thought I was lucky it somehow slipped trough the cracks or something. Almost two years later I suddenly got a letter from a lawyer or something saying "pay up or we send out a warrant!". Dear Lord! Why didn´t they just send me a warning a couple months later instead of waiting for so long and then directly going the legal route?
I worked in retail for years in college before my current job in surgery. A woman came in, in a wheelchair, had me assist her with all kinds of clothing items. She took lots of time in the dressing room, of course, then handed me back clothes — she did not want them. As I was walked back to the bin, and started the put the clothes in the go backs — the censors fell all over the floor. Her husband had already wheeled her out. I couldn’t believe It. She most likely did not need the wheelchair.
I thought those censors had to be removed with a specific tool so as not to ruin the clothes? How would she have obtained one?
The specific tool is typically just a strong magnet that release a clamp inside the censor. A few bucks at any hardware store would grant something suitable for the job.
Load More Replies...I remember being told to leave a store because the alarm went off as I went in. Manager checked my bag which I was okay with, I'd done nothing wrong and nothing came from his store and the receipt for everything was ion the bag. He told me I'd have to go back to that store and have them deactivate the tags. The kicker? The tags were built into some of the items, no way to remove them and that store didn't have a systems so therefore no way to deactivate them. So because that manager was an idiot, he lost a sole, probably a big one. Think of Julia Roberts in Pretty Woman. No other store in the mall I went in had their alarms go off.
In high school I would frequently do the pettiest larceny of all - putting soda in the free water cups.
Tried to take advantage of our store's very lenient return policy to get free gift cards. Basically gave me enough trash and empty bags of chips to ring up a $120 refund, they tried to buy a Visa gift card with it, but you can't buy a gift card with store credit. I still feel like the loser in this because I had to handle what was basically rotten trash.
I was working as a cashier and this lady gave me $3.43 in the form of 3 ones, 4 dimes, and three pennies. I put the exact cash because that’s what the item cost in the drawer and gave the receipt. She asked for her change so I had to explain this. She eventually drove off.
I was at Del Taco and I was like, a penny short, and the drive thru girl made a big deal like I was trying to scam her. Next time I went thru, same girl, I paid and I should have gotten 2 cents back, and she took my money and just went about her business.. she saw me looking at her, opened the window and was all "oh, did you want your pennies back?" all snotty like.. I was all "yeah, I do! Wouldn't want to be a penny short like last time and have you yell at me again!" She practically threw the pennies and food at me.
I don't know about Del Taco, but many businesses will write you up if you're over or short beyond a certain amount. It's just a penny in your eyes but if every customer was a penny short, she'd get fired.
Load More Replies...Big box retailer, call center, so I hear a lot, but here are a couple recent ones that come to mind. We can offer a future use promo code for X percent off for a bad experience. Customer tells me that he had a bad experience and he talked to someone earlier and they offered him the code. (Found no record of the call, documented), but I asked my manager anyway. He asked me to check with customer about what # the customer used to call in on. I asked, apparently there was no record of the call, so no code for customer. He was pissed and hung up on me. We have another special financing offer that offers a nice discount on the first order that you use that card with. The codes were incredibly misused when I first was hired, but they changed some things and it doesn't happen that much anymore, but.....people still try occasionally. There is even a subreddit on here for that code and people can buy one, but.....it's highly unlikely they will work but a few weeks ago, I actually had a customer tell me he bought the code and wanted me to add it. He wasn't happy when I said I can't do that. Gift cards.... most of the time it's the consumer who gets scammed and some of those stories are incredibly sad, but then there are those who scam the company with them. I can't get into details of that one, but it involved hundreds of different orders and some really big bucks. A previous rep had noted something was off and she suspected fraud, but she had messed up in her documentation a bit, so the scam was still going on when I took a call related to it. After reading her notes and doing a little detective work with the phone #, I made sure to get it correctly documented. So many things about that call, were just off, especially the roosters doing their thing in the background. I'm already cynical enough I suppose but I still think it would be interesting to work in loss prevention.
"especially the roosters doing their thing in the background." LOLOLOLOL Remember those scammers who used to call saying they worked for Microsoft (one even said he "worked for windows') and they found a virus on your computer? Usually with an Indian accent. Anyway, one of those guys had rooster crowing in the background as he tried to sound official and "from Microsoft".
Say that hid wife bought milk the night before when we didn't have milk for 5 days. He had no receipt, and was trying to scam us out of a gallon of milk. He made and scene and everything.
This happens all the time when I work. People will try and guilt trip me about the price being different. And if anyone knows that grocery chain common in the Chicagoland area, the one with a red logo that’s pretty much everywhere (I don’t want to cause issues for myself), they can be well-known for hard to read sale tags. I always have to call the people in the back to confirm prices before I alter it on the register and people will always try and get money off of it, even becoming aggressive.
Parents pretending they are not together so they do not have to count their total income for childcare fees to be assessed.
Not sure exactly what this means. Are we talking about childcare assistance programs?
Probably something like that. In the US anyway, the max income you can make to qualify for certain discounts / benefits depends on how many people living in the home, total household income, stuff like that. It sounds like in this case, the childcare was on some sort of sliding fee scale or was partially reimbursed by the government depending on the person's situation. So for example a single mother of three might get a bigger break than a married couple where they both have jobs.
Load More Replies...This one makes no sense. There are too many documents involved when dealing with children and school and childcare. I work in the system, so this one is b******t. Made up. When verifying income, it's done by social security and marriage and custody have to be verified as well. Nice try, but b******t.
Signed a rate contract and tried to say we won't be paying because we didn't have our expected software product at the end. Same people who rejected a clear scope/deadlines definition upfront and said we'll discover as we go and do "agile". Like f**k you. All of a sudden their a******s got tight and they wanted a finished product in two weeks, which is just a joke considering where we were based on their prior input.
Back in younger days group of friends were all broke but really enjoyed snowboarding which tends to be pretty expensive. Below is a list of scams that looking back were pretty stupid and could have had serious consequences. Do not recommend trying them. 1) Flights- Find someone that worked for airline or FedEx and get them to buy us employee tickets. Wasn’t bad but some times you fly all over the country before getting to your desired destination. Once we arrived, have local friend grab some of luggage before got to baggage. Wait around and then file lost luggage claims. Or just say items were missing/stolen from luggage and have friends that worked at shops provide receipts. Thousands and thousands of dollars claimed. 2) Lift tickets- On first day purchase regular lift tickets, there after buy single ride, half day, or twilight tickets and cut off type of ticket identifier off and retain date portion. Tape that over date of original purchased regular ticket. Or If we were lucky enough to have some weed ride the green pass. 3) Lodging- Same as flights, find someone that worked at hotel chain and use their employee privileges. Or rent room, but shortly after say have emergency and can’t stay requesting refund. Wedge some gum or paper in lock of room and return late night and stay or just have friends never leave in the first place. Key is to request high floor away from ice machine and elevators and if possible handicapped accommodation.
Employee tickets typically require employee ID at boarding. Staged luggage theft is not a "scam": fraudulent insurance claims are a felony, and since happened over state lines it's a federal crime. Lift: implausible, the tampering would be evident. Since the 1990s ski passes have integrated electronic systems (first magnetic band, later RFID). Lodging: Receptions keep track of people passing through. Someone would have noticed a bunch of guys who came back after checking out. Also, typically rooms are checked shortly after check out for damages or missing items, so it would not work.
Ya gotta love it when a b******t post gets called out with facts.
Load More Replies...My favourite was when a woman brought an expensive suit back to the shop saying it didn't fit and asking for a refund. Unfortunately the manager was behind the cashier, turned round to the woman and said "well I thought it fitted you perfectly at the wedding on Saturday"
I had a friend who worked at a nutritional store (like GNC). Returns were common, particularly when people would buy multiple of an item, not like it, and return the unopened ones. They processed the returns by marking on the original receipt with a mark next to the ones returned so they couldn't be returned again. Scammers figured out how to whitewash the marker off and what they would do is buy stuff online from another retailer or in bulk for ultra cheap, then return to this store for full price for a tidy profit. I happened to be picking my friend up from shift when the manager was brainstorming with the employees about it. I laughingly told 'em to hole-punch the item returned & see the scammers try to whitewash that. Manager loved the idea; it ended up getting adopted across the district so I'm guessing he got a bonus.
I used to work at a sporting goods/outdoor store. There was a 3 day fair held near us with lots of d***s and nudity and no showers. People would come in and buy all their camping supplies before the fair and then come back afterwards and try to return it all. Nothing they brought back was still saleable, it was dirty and stunk of d***s and sweat and other stuff. After three years, management got tired of it and put up signs before the fair saying no camping supplies will be returned if opened. I don't know why it took three years.
I'm going to hell... I thought d***s was d-r-u-g-s as usual. But then it stunk of d***s and all I could think was that it stunk of d-i-c-k-s, esp. since there was lots of nudity too. I suppose it works both ways depending on which ones partake of...
Load More Replies...I used to work Security at a Supermarket, and would see all these and more. Best one I had was a guy came in, covered in bleach, claiming the bag ripped and bottle exploded. Reviewed CCTV and right under the camera had him changing out of his clothes into ones that were already bleached marked, pouring loads of bleach over his hands, face and body, and then smashing the bottle on the floor. He was demanding thousands in damages. Annoying part - Head Office paid him despite the CCTV.
My story. When I first started my company I was doing webpages (this is like 20 years ago) and my policy was for small websites people could have the first month free so that they could get on their feet in terms of business. Thereafter the monthly hosting was about $5/mo. Not a lot to ask. This one guy phoned me solid for two to three months to not only build and edit his website, but every time I mentioned him paying, he avoided or promised or whatever. Eventually I said to him pay or your site goes down. When it went down (because he didnt pay), he had the cheek to phone me about bad customer service. FYOU BUDDY. BYE.
What is missing here are the great stories from Costco of folks returning items after many years/decades of use and misuse. Many stories are now coming out to the public on how lenient the Costco returns policy is and how some of these Costco returning customers should get an Academy Awards of Scaming.
I work retail in a well know store with numbers in the name. Had a guy come in to buy chips, didn't have enough, left. I figured he wasn't coming back. He came back an hour later tried to buy chips and claimed they were on another shelf with a cheaper price. I showed him the price where the chips were and he accused me of moving an entire shelf of chips to the other higher price just so he didn't get the cheaper price. On a Saturday night, by myself this is what he claims I spent my time doing while he was gone.
We cleaned out our house because we had more stuff than we should, I called the Salvation Army to come and get all our stuff, they said they were sending a large enough truck to get all of it. To be fair, we were both professionals, very nice clothes, I had them dry cleaned before donating them and we had some really nice furniture and stereo equipment to donate. Salvation Army showed up, cherry picked through the things that were of most value and left. NEVER EVER AGAIN 😡
That would never happen in my hometown. The salvation army moves their people around every few years, so it sounds like there was a bad set of Major's in charge. Next time just drop it off at the store, they can dump whatever they don't want.
Load More Replies...I used to work at the Front Desk at a large Hotel. You would not BELIEVE the scams! Here is my favorite: Marriott allows employees and their immediate family members to stay for $35 a night. Word got out because every night I had a steady stream of people "My (Aunt/Uncle/whatever) works as a (housekeeper/manager/whatever) at the Marriott in (insert city at the other end of the county). Gimme my $35 room." I would require proof of the relationship or say I'm calling that hotel, and they'd sneak off. One night a teenage boy came in, plunked down $35 cash, and loudly told me he was the Regional Manager for Marriott. When I would not rent him a room for $35 cash he loudly demanded my name and said he would fire me right then if I would not give him a room. I offered him a room at the highest rate possible, and asked for his credit card. He reminded me he was the Regional Manager and I am about to lose my job. I called Security over and held firm. He held on for twenty minutes before leaving, yelling at me that he will fire me.
Marriott fixed this problem by offering the family rate only through a pre-paid reservation.
Load More Replies...My favourite was when a woman brought an expensive suit back to the shop saying it didn't fit and asking for a refund. Unfortunately the manager was behind the cashier, turned round to the woman and said "well I thought it fitted you perfectly at the wedding on Saturday"
I had a friend who worked at a nutritional store (like GNC). Returns were common, particularly when people would buy multiple of an item, not like it, and return the unopened ones. They processed the returns by marking on the original receipt with a mark next to the ones returned so they couldn't be returned again. Scammers figured out how to whitewash the marker off and what they would do is buy stuff online from another retailer or in bulk for ultra cheap, then return to this store for full price for a tidy profit. I happened to be picking my friend up from shift when the manager was brainstorming with the employees about it. I laughingly told 'em to hole-punch the item returned & see the scammers try to whitewash that. Manager loved the idea; it ended up getting adopted across the district so I'm guessing he got a bonus.
I used to work at a sporting goods/outdoor store. There was a 3 day fair held near us with lots of d***s and nudity and no showers. People would come in and buy all their camping supplies before the fair and then come back afterwards and try to return it all. Nothing they brought back was still saleable, it was dirty and stunk of d***s and sweat and other stuff. After three years, management got tired of it and put up signs before the fair saying no camping supplies will be returned if opened. I don't know why it took three years.
I'm going to hell... I thought d***s was d-r-u-g-s as usual. But then it stunk of d***s and all I could think was that it stunk of d-i-c-k-s, esp. since there was lots of nudity too. I suppose it works both ways depending on which ones partake of...
Load More Replies...I used to work Security at a Supermarket, and would see all these and more. Best one I had was a guy came in, covered in bleach, claiming the bag ripped and bottle exploded. Reviewed CCTV and right under the camera had him changing out of his clothes into ones that were already bleached marked, pouring loads of bleach over his hands, face and body, and then smashing the bottle on the floor. He was demanding thousands in damages. Annoying part - Head Office paid him despite the CCTV.
My story. When I first started my company I was doing webpages (this is like 20 years ago) and my policy was for small websites people could have the first month free so that they could get on their feet in terms of business. Thereafter the monthly hosting was about $5/mo. Not a lot to ask. This one guy phoned me solid for two to three months to not only build and edit his website, but every time I mentioned him paying, he avoided or promised or whatever. Eventually I said to him pay or your site goes down. When it went down (because he didnt pay), he had the cheek to phone me about bad customer service. FYOU BUDDY. BYE.
What is missing here are the great stories from Costco of folks returning items after many years/decades of use and misuse. Many stories are now coming out to the public on how lenient the Costco returns policy is and how some of these Costco returning customers should get an Academy Awards of Scaming.
I work retail in a well know store with numbers in the name. Had a guy come in to buy chips, didn't have enough, left. I figured he wasn't coming back. He came back an hour later tried to buy chips and claimed they were on another shelf with a cheaper price. I showed him the price where the chips were and he accused me of moving an entire shelf of chips to the other higher price just so he didn't get the cheaper price. On a Saturday night, by myself this is what he claims I spent my time doing while he was gone.
We cleaned out our house because we had more stuff than we should, I called the Salvation Army to come and get all our stuff, they said they were sending a large enough truck to get all of it. To be fair, we were both professionals, very nice clothes, I had them dry cleaned before donating them and we had some really nice furniture and stereo equipment to donate. Salvation Army showed up, cherry picked through the things that were of most value and left. NEVER EVER AGAIN 😡
That would never happen in my hometown. The salvation army moves their people around every few years, so it sounds like there was a bad set of Major's in charge. Next time just drop it off at the store, they can dump whatever they don't want.
Load More Replies...I used to work at the Front Desk at a large Hotel. You would not BELIEVE the scams! Here is my favorite: Marriott allows employees and their immediate family members to stay for $35 a night. Word got out because every night I had a steady stream of people "My (Aunt/Uncle/whatever) works as a (housekeeper/manager/whatever) at the Marriott in (insert city at the other end of the county). Gimme my $35 room." I would require proof of the relationship or say I'm calling that hotel, and they'd sneak off. One night a teenage boy came in, plunked down $35 cash, and loudly told me he was the Regional Manager for Marriott. When I would not rent him a room for $35 cash he loudly demanded my name and said he would fire me right then if I would not give him a room. I offered him a room at the highest rate possible, and asked for his credit card. He reminded me he was the Regional Manager and I am about to lose my job. I called Security over and held firm. He held on for twenty minutes before leaving, yelling at me that he will fire me.
Marriott fixed this problem by offering the family rate only through a pre-paid reservation.
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