Boss’ Brilliant Response To Employee Asking For Mental Health Day Off Goes Viral
A web developer named Madalyn Parker recently took a few days off from work to focus on her mental health. When she got an email back from her boss about it, though, she was stunned by his response.
Parker, who works for live chat software engineering company Olark, has been a vocal advocate for supportive workplaces since writing an emotional essay in 2015 about her harrowing battle with mental health issues and how they affect her career. Corporate culture often stigmatizes depression, anxiety and other mental disorders, despite the fact that peak mental performance is often essential to these kinds of jobs. With her most recent experience, Parker shows the world that a little compassion goes a long way.
After sharing the email she received from her boss, Olark CEO Ben Congleton, a wave of praise rolled in. Over 9.5 thousand retweets and 32 thousand likes later, Congleton and his touching message have gone viral, and people have pretty much unanimously decided that every boss should be like him. Find out what he said below, and let us know how your boss would handle this situation in the comments!
(h/t: Attn)
Meet Madalyn Parker, a web developer from Michigan who works for Olark
Recently, she found herself needing a few days off, which she emailed her team about right away
The way her boss responded, though, was something most of us would never imagine
After sharing the touching message on Twitter, the world pretty much gave him a digital standing ovation
Unfortunately, employees from other companies didn’t get the same support from their bosses
Some people even sparked a discussion on what kind of leave people should be taking for mental health issues
Do you think employees deserve days off work to take care of their mental health?
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I CAN'T believe the comment that compares vacation to "mental health needs". Sure you go on vacation to get relief from stress, but do ppl really still ignore the difference between stress and depression? Unbelievable.
Yes they do. As well, Ppl think a mental health day is an excuse for "retail therapy". When one suffers from an illness like depression or anxiety the last thing you want to do is go out shopping!
Load More Replies...If you are ill, you should not come to work, and that is strongly in the interest of the employer. What might be misleading in her quote is the "refreshed", which might make people think that "mental health issue" equals "being a bit worn out" and refreshing means "taking a day on the bright side of life". The boss' attitude is not really surprising though, if she works in an environment of agile software development. Typically, the people are not seen as "human ressources" in such a context but respected for their contributions.
For us Germans this concept is iust so strange. Depending on your employer ou have 5-6 weeks (legal min-max) vacation per year and when you are sick, you are sick. Your doctor decides and writes a note.
Most companies in the US only give 2 weeks' paid vacation per year, and that often only starts AFTER you've been with the company for a full year. It also used to be common to additionally have 5 sick days per year, but many companies now do not offer this and instead have you use your vacation time towards being sick. They often require a doctor's note if you don't put in for time off in advance. On top of that, supervisors and managers will often criticize workers for taking sick days, and sometimes even for taking vacation days. It is a really messed up system here!
Load More Replies...I have done this but I had to lie and say I had the flu or something physical (not mental) because people still don't understand depression, or side effects of anti-depressants.
I feel very sad about the way it is the States. If the companies big boss and the top guns of goverment didn'dt have slaves to do the work or go to war, who would then? Not having any respect for those who built their country is totally unfaire and horrible. USA will never be great until basic human rights are applied.
Load More Replies...If you need day or few to fix your mental health do it! After a nervous breakdown and when you go on meds when you get depression, you will not be productive in your work and for your employer anyway. Boss who care about own employers and company interest should understand that.
If I call my boss and tell her "I'm calling in sick" she knows I may not be physically ill, or even particularly mentally ill. She just gets I need an unexpected day or two off and doesn't need to know why. I don't abuse the privilege, but I use it. I work in a relentlessly top-down environment and I'm lucky to have a decent human being as a boss.
I do believe that there are a lot of understanding individuals in leadership roles, but they are definitely a minority. When you are lucky to find one, hang on and don't let go. Some "hidden" benefits are priceless.
Load More Replies...If only our company's system respected even our physical health... We only have a limited number of permitted day-offs, and sickness is no extra. Unless you are almost dying in a hospital. If you use those days for sickness, you can say good-bye to holidays.
Really? I don't know how it works in the US. Where I live you have a yearly amount of days of paid vacation, but sick days don't get into the count. Sick days are whenever you need them, given that a doctor certifies you are really sick.
Load More Replies...I'm pleasantly shocked by the CEos response. My daughter killed herself 3 years ago and while I was still working after that, I needed several mental health days and my company was very understanding. I even let my son take mental health days from school after her death. We needed to take care of us.
My brother just passed away of the same thing, we were very close. Anyways working at a place free overtime and everything for over a year and needed to take a week to say goodbye and help the funeral, and come straight back in.then my employer told me to "cheer up or they would have a problem" so I quit and they made my life hell for quitting
Load More Replies...I see that a lot of these comments are suggesting that she shouldn't take time off just because it wouldn't fit within the PTO policy of another employer. Your personal situation or the policy on time off at your own company, should not dictate the actions of others. If her company allows her to take time off, then its her prerogative to use it as she sees fit. Likewise, if you dislike the policies of your own company, then it is your prerogative to seek alternative employment. And just for the record, I work in the US and my company gives me 20 days of PTO per year and that does not account for sick leave. I would like to see the source from the commenter that suggested most US companies only give 2 weeks of leave.
I'm not writing to dispute what Lauren has said, I'm genuinely curious - never had more than two weeks PTO, with sick days counting for the total - two different states, both "right to work" states. Wondering how others compare.
Load More Replies...I think I take my bosses for granted. I think either of them would have been just as supportive, if not more! Here's to the people who get it that a happy worker does better work!
I CAN'T believe the comment that compares vacation to "mental health needs". Sure you go on vacation to get relief from stress, but do ppl really still ignore the difference between stress and depression? Unbelievable.
Yes they do. As well, Ppl think a mental health day is an excuse for "retail therapy". When one suffers from an illness like depression or anxiety the last thing you want to do is go out shopping!
Load More Replies...If you are ill, you should not come to work, and that is strongly in the interest of the employer. What might be misleading in her quote is the "refreshed", which might make people think that "mental health issue" equals "being a bit worn out" and refreshing means "taking a day on the bright side of life". The boss' attitude is not really surprising though, if she works in an environment of agile software development. Typically, the people are not seen as "human ressources" in such a context but respected for their contributions.
For us Germans this concept is iust so strange. Depending on your employer ou have 5-6 weeks (legal min-max) vacation per year and when you are sick, you are sick. Your doctor decides and writes a note.
Most companies in the US only give 2 weeks' paid vacation per year, and that often only starts AFTER you've been with the company for a full year. It also used to be common to additionally have 5 sick days per year, but many companies now do not offer this and instead have you use your vacation time towards being sick. They often require a doctor's note if you don't put in for time off in advance. On top of that, supervisors and managers will often criticize workers for taking sick days, and sometimes even for taking vacation days. It is a really messed up system here!
Load More Replies...I have done this but I had to lie and say I had the flu or something physical (not mental) because people still don't understand depression, or side effects of anti-depressants.
I feel very sad about the way it is the States. If the companies big boss and the top guns of goverment didn'dt have slaves to do the work or go to war, who would then? Not having any respect for those who built their country is totally unfaire and horrible. USA will never be great until basic human rights are applied.
Load More Replies...If you need day or few to fix your mental health do it! After a nervous breakdown and when you go on meds when you get depression, you will not be productive in your work and for your employer anyway. Boss who care about own employers and company interest should understand that.
If I call my boss and tell her "I'm calling in sick" she knows I may not be physically ill, or even particularly mentally ill. She just gets I need an unexpected day or two off and doesn't need to know why. I don't abuse the privilege, but I use it. I work in a relentlessly top-down environment and I'm lucky to have a decent human being as a boss.
I do believe that there are a lot of understanding individuals in leadership roles, but they are definitely a minority. When you are lucky to find one, hang on and don't let go. Some "hidden" benefits are priceless.
Load More Replies...If only our company's system respected even our physical health... We only have a limited number of permitted day-offs, and sickness is no extra. Unless you are almost dying in a hospital. If you use those days for sickness, you can say good-bye to holidays.
Really? I don't know how it works in the US. Where I live you have a yearly amount of days of paid vacation, but sick days don't get into the count. Sick days are whenever you need them, given that a doctor certifies you are really sick.
Load More Replies...I'm pleasantly shocked by the CEos response. My daughter killed herself 3 years ago and while I was still working after that, I needed several mental health days and my company was very understanding. I even let my son take mental health days from school after her death. We needed to take care of us.
My brother just passed away of the same thing, we were very close. Anyways working at a place free overtime and everything for over a year and needed to take a week to say goodbye and help the funeral, and come straight back in.then my employer told me to "cheer up or they would have a problem" so I quit and they made my life hell for quitting
Load More Replies...I see that a lot of these comments are suggesting that she shouldn't take time off just because it wouldn't fit within the PTO policy of another employer. Your personal situation or the policy on time off at your own company, should not dictate the actions of others. If her company allows her to take time off, then its her prerogative to use it as she sees fit. Likewise, if you dislike the policies of your own company, then it is your prerogative to seek alternative employment. And just for the record, I work in the US and my company gives me 20 days of PTO per year and that does not account for sick leave. I would like to see the source from the commenter that suggested most US companies only give 2 weeks of leave.
I'm not writing to dispute what Lauren has said, I'm genuinely curious - never had more than two weeks PTO, with sick days counting for the total - two different states, both "right to work" states. Wondering how others compare.
Load More Replies...I think I take my bosses for granted. I think either of them would have been just as supportive, if not more! Here's to the people who get it that a happy worker does better work!

















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