A Security Cam Captures This UPS Delivery Guy Being A Hero And Doing His Best To Deliver What He Has To
It’s the holidays and everything is great. Well, almost great. When it comes to the holidays, some of us enjoy whining a bit to our colleagues and friends about how postal and delivery services have a hard time keeping up and sometimes end up being late. Which is a problem for those of us who need our packages delivered urgently.
However, there’s proof that some delivery company employees are doing their darndest to get your stuff to you no matter the time of the year or weather conditions. Case in point, one UPS delivery man was filmed by a security camera trying to bring a package up an icy driveway.
The video went viral after Walt Gorczowski uploaded it to YouTube and it now has over 2.56 million views! Not only that, UPS recognized the dedication the man showed and reached out to the YouTube community to ask for its help in identifying the delivery guy.
Bored Panda reached out to UPS for a comment about the video. Scroll down to read what the company had to say.
One delivery guy went above and beyond his call of duty and battled with an icy driveway
“I heard the UPS truck pull up so I opened the garage and told him to just leave the package at the sidewalk and I’d figure out a way to get it, but he insisted on getting it to me. Above and beyond… this guy is awesome,” Gorczowski described exactly the level of dedication this man had for doing his job well. ‘Above and beyond’ sounds absolutely fitting.
Here’s what a representative of the company told us: “UPS employees are known for their dedication to serving their customers. Sometimes, as in this video, UPS drivers get a little creative with how they make their deliveries in challenging circumstances.”
According to the UPS representative, the period between Thanksgiving and Christmas is incredibly busy: “Between Thanksgiving and Christmas in 2019, we estimate UPS will deliver more than 32 million packages per day in the U.S. and around the world, an increase of 60% over our normal daily volume.”
Bored Panda also wanted to know how UPS deals with the increased demand of their services during the holiday season: “We flex the UPS network with highly automated capacity, advanced operational and customer technologies, 100,000 seasonal employees, and by collaborating with our customers on strategies that match capacity to their needs throughout holiday season.”
UPS observes holidays such as Christmas Day and New Year’s Day in the US, which means that most of their employees are getting some well-deserved rest on those days.
But for those of us who need something delivered urgently on those days, UPS offers the Express Critical service which works during all holidays.
A study done by Late Shipment showed that around 8 percent of all deliveries that were handled by UPS and FedEx were delayed during the 2018 holiday season.
Here’s the full video shot by a security cam
Meanwhile, Retail Touch Points notes that UPS took care of 800 million packages in 2018, while FedEx delivered 425 million. This means that even a ‘mere’ 8 percent delay-rate means a lot in real numbers. That’s 98 million late packages.
What do you think of the UPS delivery guy’s battle with the icy driveway? Do you have any stories about delivery personnel going above and beyond their call of duty to help you out? Share your experiences with us in the comment section below. And, dear readers, we sincerely hope that none of your packages are late this holiday season.
UPS reached out to internet users to figure out the identity of their employee
That's dedication! I love the thumbs up and butt scoot. (Of course, they both could have walked on the snow and the owner should have had his driveway salted but oh well... *shrug*)
In the owners defense salting driveways corrodes concrete, making the driveway flaky.
Load More Replies...Meanwhile, a 42 year old UPS delivery guy died from a heart attack on the job the other day after working the last six weeks at 12 hours a day to make sure everyone got their packages. He had two little kids, too. His widow had to set up a gofundme for funeral costs because UPS pulled a ¯\_(ツ)_/¯ and didn't help them at all. That company sucks.
I'm a UPS Driver and I have worked 12 hours a day delivering 200 stops year round (up to 400 with helper during peak) in SoCal and I'm 49 years old. Its my personal responsibility to take care of and monitor my health. I just started my 30th year with the company. I work with 400 drivers in my hub and not one person has been worked to "death". I will always stand at the front of the line to throw rocks at my employer when it comes to unrealistic expectations but to hold any entity other than yourself for your health is ridiculous.
Load More Replies...The date reveals it was in January of 2019 (1/22/2019), has nothing to do with Christmas.
Er... admirable work ethic, but am I the only person thinking the home owner should take care of his/her driveway if the weather is nasty and they are expecting a delivery? It just seems wrong to me to let that underpayed, overworked guy struggle with an iced-over pathway. Real life is not like "Christmas with the Kranks". Horrible people live in that house.
I don't know why you put loads of spoiler pics before the video. Is it just to make the page bigger? Just put the video on, we don't need the rest.
Ease up on the praise dear gullible commenters. What would he have done if the recipient was not waiting at the gate/door?
I have a UPS driver here in So Cal that I am sure would do that if we had ice on the driveway. He is totally awesome!
A nifty video and the driver is the one who deserves the 'thumbs up' but, as an aside, this highlights what I have always found really odd (and dangerous!) about places that require residents to clear snow from in front of their homes. Snow, even well packed snow, is a much safer ground to walk on than thin ice, which is the inevitable result of the clearing. Far better to leave the snow and appreciate it is there, than to create these deadly 'mantraps'!
"walking in the snow"?... Ohhhhhh. Honestly. I didn't think of that either.
There is a breach in UPS delivery procedure here. The receiver did not sign the receipt. Please come back!
He could’ve also backed the truck up a bit more... but that would’ve taken more time, and looks like he wanted to have fun with it anyways! The video was fun to watch and really showed this mans spirit!
That's dedication! I love the thumbs up and butt scoot. (Of course, they both could have walked on the snow and the owner should have had his driveway salted but oh well... *shrug*)
In the owners defense salting driveways corrodes concrete, making the driveway flaky.
Load More Replies...Meanwhile, a 42 year old UPS delivery guy died from a heart attack on the job the other day after working the last six weeks at 12 hours a day to make sure everyone got their packages. He had two little kids, too. His widow had to set up a gofundme for funeral costs because UPS pulled a ¯\_(ツ)_/¯ and didn't help them at all. That company sucks.
I'm a UPS Driver and I have worked 12 hours a day delivering 200 stops year round (up to 400 with helper during peak) in SoCal and I'm 49 years old. Its my personal responsibility to take care of and monitor my health. I just started my 30th year with the company. I work with 400 drivers in my hub and not one person has been worked to "death". I will always stand at the front of the line to throw rocks at my employer when it comes to unrealistic expectations but to hold any entity other than yourself for your health is ridiculous.
Load More Replies...The date reveals it was in January of 2019 (1/22/2019), has nothing to do with Christmas.
Er... admirable work ethic, but am I the only person thinking the home owner should take care of his/her driveway if the weather is nasty and they are expecting a delivery? It just seems wrong to me to let that underpayed, overworked guy struggle with an iced-over pathway. Real life is not like "Christmas with the Kranks". Horrible people live in that house.
I don't know why you put loads of spoiler pics before the video. Is it just to make the page bigger? Just put the video on, we don't need the rest.
Ease up on the praise dear gullible commenters. What would he have done if the recipient was not waiting at the gate/door?
I have a UPS driver here in So Cal that I am sure would do that if we had ice on the driveway. He is totally awesome!
A nifty video and the driver is the one who deserves the 'thumbs up' but, as an aside, this highlights what I have always found really odd (and dangerous!) about places that require residents to clear snow from in front of their homes. Snow, even well packed snow, is a much safer ground to walk on than thin ice, which is the inevitable result of the clearing. Far better to leave the snow and appreciate it is there, than to create these deadly 'mantraps'!
"walking in the snow"?... Ohhhhhh. Honestly. I didn't think of that either.
There is a breach in UPS delivery procedure here. The receiver did not sign the receipt. Please come back!
He could’ve also backed the truck up a bit more... but that would’ve taken more time, and looks like he wanted to have fun with it anyways! The video was fun to watch and really showed this mans spirit!
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