While these days we don't think twice about ordering all kinds of things online, with giants like Amazon offering pretty much anything you could possibly imagine shipped to your doorstep, the mail-order concept goes back much further than you might think,...

While these days we don't think twice about ordering all kinds of things online, with giants like Amazon offering pretty much anything you could possibly imagine shipped to your doorstep, the...

Gerda

If you have ever worked in customer service of any kind you know that it is your duty to try and appease the customer in any way you can - however when it gets in the way of your expertise things...

If you have ever worked in customer service of any kind you know that it is your duty to try and appease the customer in any way you can - however...