If most people found a worm in a salad they'd bought from the supermarket, they'd probably just not eat the salad and maybe ask for a refund. But Leila Jayne Daly isn't most people. Which is why the mom from Portishead,...

If most people found a worm in a salad they'd bought from the supermarket, they'd probably just not eat the salad and maybe ask for a refund. But Leila Jayne Daly...

James Gould-Bourn

Customer service departments probably aren't the funnest places to work, so when Rob from Tesco customer care received a complaint from customer Wes Metcalfe recently, he must have been pleasantly surprised by the message he found. Because Wes' "complaint" was actually...

Customer service departments probably aren't the funnest places to work, so when Rob from Tesco customer care received a complaint from customer Wes Metcalfe recently, he must have been pleasantly surprised...

James Gould-Bourn