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Not all heroes wear capes, and no one exemplifies this more than the brave souls at your local fast-food joint. The job itself is basically a blessing and a curse where employees try to navigate the complex world of customer service with a cheerful smile. There are the long hours, low pay, and lazy management that make it a tough and thankless experience. But at the same time, wholesome colleagues and side-splitting "special instructions" customers add to their orders work as the perfect mood booster workers didn't know they needed.

There’s not a dull day in the life of a fast-food worker, and people who proudly wear their green and yellow t-shirts know this from personal experience. We’re talking about Subway employees who work hard to provide you with a portion of the good stuff and should get the respect they most definitely deserve.

So today, we’re diving deep into the aspects of a sandwich artist's life, the good and the bad, courtesy of the 'Subway' subreddit. Although the community seems to be still growing, it provides a safe space for people to talk, share, love (and hate!) everything to do with the sandwich palace. We've gathered some of the best posts from the group, so continue scrolling to check them all out! Be sure to upvote your favorites and let us know what you think in the comments.

Psst! For more goodness from the 'Subway' subreddit, look no further than Bored Panda's earlier piece on this feature right here.

#1

Made Sense To Me, Still Makes Sense To Me

Made Sense To Me, Still Makes Sense To Me

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#2

First Time Seeing A Sign Like This, Made Me Chuckle

First Time Seeing A Sign Like This, Made Me Chuckle

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Max
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Coming from an ex subway worker yes! I love this! It should also read "have management be f*****g nice to their staff and not have one person triple their antidepressants within three months of working there! And stop management from getting upset when they left"

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#3

Good For You, Buddy. Good For You

Good For You, Buddy. Good For You

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General Anaesthesia
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yet for all your loyalty and hard work, your employer still thinks you're expendable.

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As the moderators state in the community description, the 'Subway' online group is dedicated to customers and employees of Subway, the sandwich chain. "Looking to talk about subway trains?" they ask, "You probably want r/subways", illustrating just how often Redditors mix the two forums together.

With over 26k members aka sandwich artists following the community, the group seems to be still growing. However, it already has some clear guidelines for fellow Subway enthusiasts to consider before sharing something with others. For example, posts must be strictly Subway-related, and spam is not tolerated. Redditors should also avoid revealing identifiable information, "that includes posting addresses, store numbers, or telephone numbers."

Thankfully, Subway-related memes are allowed — as long as they follow other rules. "Minimal effort, spam, and off-topic memes may be removed," the mods added.

#4

Around 1 Sub Per Minute Sounds Pretty Impressive To Me!

Around 1 Sub Per Minute Sounds Pretty Impressive To Me!

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Mulberry Juice
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That’s over one sub per minute!! Those workers were quick you entitled twat!!

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#5

Saw Someone Else Post, I Hung This Up A Few Weeks Ago

Saw Someone Else Post, I Hung This Up A Few Weeks Ago

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#6

I Gave Them Extra Cookies

I Gave Them Extra Cookies

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Lothriel
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Minimize BoredPanda tab, open Wikipedia tab, close Wikipedia tab, come back to boredpanda tab. Damn, he/she's right

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For our earlier piece on strange fast food orders that drive employees mad, we reached out to the team looking after the subreddit. One moderator, who preferred to stay anonymous, was more than happy to share their thoughts about the group.

Unfortunately, the origin of the group seems to remain a mystery. When we asked about the initial inspiration for the sub, the moderator explained that they were not yet around at that time. However, one person from their team has been present since the beginning, but he was not the original creator, who left the subreddit years ago.

#7

Today Our Regular Karen Came In Acting Kind For The First Time And Handed Us This Note When She Left

Today Our Regular Karen Came In Acting Kind For The First Time And Handed Us This Note When She Left

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Papa Het
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Can somebody please tell me what the hell that note says, I can't read it

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#8

We Followed The Special Instructions. This Is Now One Of My Favorite Customers

We Followed The Special Instructions. This Is Now One Of My Favorite Customers

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#9

Anyone Miss The Old Subway Design?

Anyone Miss The Old Subway Design?

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The moderator told Bored Panda that the community is decently active, "with customers asking opinions on sandwiches, or employees talking about their experiences." It offers a perfect space for workers to vent their frustrations, seek advice, and find comfort from fellow employees about the difficult situations they face daily.

"When employees talk about their grievances, other employees will chime in with their own, or ways to help! Employees in the sub, past and present, are generally pretty supportive of other employees," they added.

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#10

I've Put Up A Sign But It’s Gonna Be Ignored Anyway

I've Put Up A Sign But It’s Gonna Be Ignored Anyway

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Monosyllabic girl
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's regional handwriting. My bf is from eastern Europe and writes As Ks and Hs and Ns like that. Nothing is misspelled

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#12

My Veggies In The Morning Before They Get Destroyed During The Lunch Rush

My Veggies In The Morning Before They Get Destroyed During The Lunch Rush

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Ask any food service employee, and you’ll know that some customers have a way of annoying the people who serve them to the max. Specific actions and behaviors commonly associated with patrons that sandwich artists absolutely despise range anywhere from not knowing what they want beforehand to texting on their phones while ordering and touching the glass every single day.

And guessing from the abundance of posts in the community, weird orders customers make are also at the top of the list. They are quite a common category in the group, but thankfully, they often serve as a perfect source of entertainment. Or, as the mod told us, "It’s fun to see what people get requested, and others to share theirs in the comments!"

#13

Accurate

Accurate

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#14

Has This Been Done Already

Has This Been Done Already

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But the group also gives a stage for the clients to voice their opinions as well. "The main thing I see from customers in the sub are complaints about prices (which we all agree are kind of getting ridiculous nowadays), or the never-ending app glitches charging $99+ for cheese or some other item," they said.

#16

Little Did This Poor Guy Know, My Boss Forgot To Remove Pickles From Our UberEats

Little Did This Poor Guy Know, My Boss Forgot To Remove Pickles From Our UberEats

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Gaya Knust
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Who is this person and how do I become friends with them? Cos I absolutely adore pickles 💕

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#18

*cryng Inside*

*cryng Inside*

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Aaron W
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Don't disrespect people who handle your food. And walking in at closing time, making tired workers stay back for you, is disrespectful.

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The moderator also revealed that customers often criticize the fast-food restaurant chain, and they do not hold back. "Besides complaints about the app glitch posts, it would be customers blaming us for pricing, even though it is not the employees' fault. There have been a few cases of some customers harassing others in comments as well."

#20

Holy S**t

Holy S**t

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But even though patrons complain about the food or the quality of the service, they still return to their favorite joints over and over again. It’s hard to argue with the fact that fast food is delicious, convenient, and comforting. This is probably the reason why 36% of American adults consume a portion on any given day.

So we hope that this post will remind you that working in Subway can be one heck of a ride, and the people who spend their time and effort to fulfill your wishes should get the respect they deserve. Continue scrolling through this list, let us know what you think in the comments, and the next time you step foot into the palace, remember to be kind and greet your hard-working sandwich artist with a smile.

#22

Tfw All The Chips Expire Today And You End Up Taking 134 Bags Home

Tfw All The Chips Expire Today And You End Up Taking 134 Bags Home

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Eric C.
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

NOT AN EXPIRATION DATE! Food waste like that really pisses me off. At least the employee took them home instead of wasting them.

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#25

I Actually Have People Ask Why I Have This Up

I Actually Have People Ask Why I Have This Up

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Islandchild
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Went to a retail customer service training seminar once, maybe 20 people. We were supposed to do role play to work on dealing with difficult customers. My coworker was told to be a difficult customer so she chose one common to us. The 'cellphone lady', asks questions of you but doesn't get off the cell to hear the answer. The presenter stopped her and told her it was wrong to make up something unrealistic. Disagreement ensued. Seminar was ended early by presenter.

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Fluffy mommy panda
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Would not believe how annoying it is to take a drive thru order while someone is talking on their phone. It like talking to someone who don't care. And but you are suppose to be nice and make shore you get their order right. I've even had them get mad at me for asking them if there order is right.

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Mike
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My favorite is people so busy with their phone, they don't see/hear the window open or see me standing there trying to hand them their coffee or even their card back 3 seconds after they gave it to me. When I worked at dunkin I started standing there not saying a word to see how long it took them to wake up because I got tired of having to get their attention 50 times a day. The longest one I had was I think 5 minutes.

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Mary Elliott
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I ran a snack bar I made people who stood at the register, talking on their phone without ordering, an offer- put down the phone or I'm taking the order of the person behind them. I honestly could not give two shits if people are unhappy with me, so it worked quite well.

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madamjoiedumort
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Worked at Sears before they tanked and I wouldn't start ringing up the items til they got off the phone. Pissed off many pseudo riche soccer moms

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CultOfBambi
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Good for you! I get that busy people multitask but they can put whomever they're speaking to on hold for two damn minutes.

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simply.Taz
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Besides being rude, you could TOTALLY get a screwed up order! Lol

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Michael Largey
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

No, not even related to the order!!! I was once behind a woman at Subway who called her office to ask seven different people what they wanted while we all stood waiting in line behind her. Get all the info you need before you get in line!!!

spaggie1 avatar
Brenda Spagnola-Wilson
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've seen places with signs saying they won't take your order if you're talking on your phone. They'll serve others until you get off

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robman1ok1 Hernandez
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If it's important enough for you to come in and eat it's important enough for you to not be on your cell phone... you're not the president so your business isn't that important

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C.B. Cooke
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

People don 't need to use their phones. They need to be seen using them.

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Jennie Brown
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'd love if people asked cos I could be blunt as f**k about it or get my phone out and start ignoring them as example haha

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SelkieBlackfysh
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My girlfriend never wants the same sandwich twice so I usually have to refer to my phone. Sometimes I'll admit I'm a jerk in pretending there's a whole long list of sandwiches on the phone and it's just two. The relief is palpable lol.

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Alaina Bleakley
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Fun fact: it's not only scrolling but they walk in ON the phone with someone else sometimes

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Reinaldo Fuentes
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

These are the same dindongs who will ask why I'm so aggravated with them for opening their billion-lumen phablet in the row right in front of me at the movie theater.

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Unknown_nobody
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe that's why now so many places MAKE you order on your phone

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SeaLouse
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We ignore people who are on their phones at the counter.

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Jodie daubenmire
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I think people on cells while ordering, or checking out at grocery stores, is just rude..you are saying, " you aren't important enough to get my attention, while you take care of my needs".. Do better people!

danielszy0814 avatar
Monosyllabic girl
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I always waved the person behind them up. If you are talking on phone then you must be still looking at menu :D drive thru is equally bad, people pull up while on phone, ignore your greeting and continue to talk. I don't need to hear your HPV test results Sheila

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RMA
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Thank you for the second part of the notice. I always forget something critical, like the type of dressing.

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John Anderson
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's always related to the order. I have 63 different subs to order!

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#26

For All Of Us Out There

For All Of Us Out There

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Philly Bob Squires
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've done it 1000 times and it really can be a pain in the a$$... and they're heavier than they look too!

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#27

Everyday

Everyday

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#28

Actual Footage Of Me Trying To Seperate Gluten Free Breads Infront Of A Cute Customer Before Toasting Them To Defrost

Actual Footage Of Me Trying To Seperate Gluten Free Breads Infront Of A Cute Customer Before Toasting Them To Defrost

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#29

Thanks! I'm Not Gonna Remember That!

Thanks! I'm Not Gonna Remember That!

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Zoltán Kiss
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Just out of curiosity, what's the appropriate procedure there? A written list, or just keep verbally informing the staff about the next sandwich?

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#30

What I Came In To At Work Today... I Open The Store

What I Came In To At Work Today... I Open The Store

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Carol Emory
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I came to work and saw this, cleaned out everything as best I could while working. When my co-worker came in and I asked him to finish the dishes while I rang up customers, he went back to the backroom, came out after a few saying they were done. I finished up and went home from the graveyard shift and before the manager came in. She called and asked who did the dishes. I said my coworker finished them. She said "You do them from now on...he just rinsed them and put them away. I found tuna salad all in the scooper still." I said "Make him do it properly then...why am I getting in trouble for his crappy work ethic."

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#34

Never Seen A Subway With A Drive Thru. As Someone That Worked At A Subway, This Sounds Like Hell!

Never Seen A Subway With A Drive Thru. As Someone That Worked At A Subway, This Sounds Like Hell!

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#36

When The Customers Won't Comprehend The Mask Rule And You're Just Trying To Do Your Job

When The Customers Won't Comprehend The Mask Rule And You're Just Trying To Do Your Job

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Pieter LeGrande
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My assistant has the most dreadful smokers cough. She apologises to unmasked customers and assures them she is pretty sure it's not COVID. Doesn't always work, but by gosh they back up a few extra feet.

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#39

When You Outsmart Your Customers By Exposing Your Store's Secrets

When You Outsmart Your Customers By Exposing Your Store's Secrets

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Satan Laughs
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I want regular mayo. They said they didn’t have regular mayo. I then pointed to the sign, where in print, it listed mayo THEN light mayo. They said that the regular mayo was only used to make the tuna salad. I said then you DO have regular mayo? And he was like ???? We do. Thank god it was a buddy behind the counter or I would have exploded. Thank you to all the sandwich artists out there: we do love you!!

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#40

I'm 10'5/178cm

I'm 10'5/178cm

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