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Not all heroes wear capes, and no one exemplifies this more than the brave souls at your local fast-food joint. The job itself is basically a blessing and a curse where employees try to navigate the complex world of customer service with a cheerful smile. There are the long hours, low pay, and lazy management that make it a tough and thankless experience. But at the same time, wholesome colleagues and side-splitting "special instructions" customers add to their orders work as the perfect mood booster workers didn't know they needed.

There’s not a dull day in the life of a fast-food worker, and people who proudly wear their green and yellow t-shirts know this from personal experience. We’re talking about Subway employees who work hard to provide you with a portion of the good stuff and should get the respect they most definitely deserve.

So today, we’re diving deep into the aspects of a sandwich artist's life, the good and the bad, courtesy of the 'Subway' subreddit. Although the community seems to be still growing, it provides a safe space for people to talk, share, love (and hate!) everything to do with the sandwich palace. We've gathered some of the best posts from the group, so continue scrolling to check them all out! Be sure to upvote your favorites and let us know what you think in the comments.

Psst! For more goodness from the 'Subway' subreddit, look no further than Bored Panda's earlier piece on this feature right here.

#1

Made Sense To Me, Still Makes Sense To Me

Made Sense To Me, Still Makes Sense To Me

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#2

First Time Seeing A Sign Like This, Made Me Chuckle

First Time Seeing A Sign Like This, Made Me Chuckle

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Max
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Coming from an ex subway worker yes! I love this! It should also read "have management be f*****g nice to their staff and not have one person triple their antidepressants within three months of working there! And stop management from getting upset when they left"

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#3

Good For You, Buddy. Good For You

Good For You, Buddy. Good For You

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General Anaesthesia
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yet for all your loyalty and hard work, your employer still thinks you're expendable.

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As the moderators state in the community description, the 'Subway' online group is dedicated to customers and employees of Subway, the sandwich chain. "Looking to talk about subway trains?" they ask, "You probably want r/subways", illustrating just how often Redditors mix the two forums together.

With over 26k members aka sandwich artists following the community, the group seems to be still growing. However, it already has some clear guidelines for fellow Subway enthusiasts to consider before sharing something with others. For example, posts must be strictly Subway-related, and spam is not tolerated. Redditors should also avoid revealing identifiable information, "that includes posting addresses, store numbers, or telephone numbers."

Thankfully, Subway-related memes are allowed — as long as they follow other rules. "Minimal effort, spam, and off-topic memes may be removed," the mods added.

#4

Around 1 Sub Per Minute Sounds Pretty Impressive To Me!

Around 1 Sub Per Minute Sounds Pretty Impressive To Me!

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Mulberry Juice
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That’s over one sub per minute!! Those workers were quick you entitled twat!!

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#5

Saw Someone Else Post, I Hung This Up A Few Weeks Ago

Saw Someone Else Post, I Hung This Up A Few Weeks Ago

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#6

I Gave Them Extra Cookies

I Gave Them Extra Cookies

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Lothriel
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Minimize BoredPanda tab, open Wikipedia tab, close Wikipedia tab, come back to boredpanda tab. Damn, he/she's right

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For our earlier piece on strange fast food orders that drive employees mad, we reached out to the team looking after the subreddit. One moderator, who preferred to stay anonymous, was more than happy to share their thoughts about the group.

Unfortunately, the origin of the group seems to remain a mystery. When we asked about the initial inspiration for the sub, the moderator explained that they were not yet around at that time. However, one person from their team has been present since the beginning, but he was not the original creator, who left the subreddit years ago.

#7

Today Our Regular Karen Came In Acting Kind For The First Time And Handed Us This Note When She Left

Today Our Regular Karen Came In Acting Kind For The First Time And Handed Us This Note When She Left

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Papa Het
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Can somebody please tell me what the hell that note says, I can't read it

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#8

We Followed The Special Instructions. This Is Now One Of My Favorite Customers

We Followed The Special Instructions. This Is Now One Of My Favorite Customers

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#9

Anyone Miss The Old Subway Design?

Anyone Miss The Old Subway Design?

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The moderator told Bored Panda that the community is decently active, "with customers asking opinions on sandwiches, or employees talking about their experiences." It offers a perfect space for workers to vent their frustrations, seek advice, and find comfort from fellow employees about the difficult situations they face daily.

"When employees talk about their grievances, other employees will chime in with their own, or ways to help! Employees in the sub, past and present, are generally pretty supportive of other employees," they added.

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#10

I've Put Up A Sign But It’s Gonna Be Ignored Anyway

I've Put Up A Sign But It’s Gonna Be Ignored Anyway

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Monosyllabic girl
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's regional handwriting. My bf is from eastern Europe and writes As Ks and Hs and Ns like that. Nothing is misspelled

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#12

My Veggies In The Morning Before They Get Destroyed During The Lunch Rush

My Veggies In The Morning Before They Get Destroyed During The Lunch Rush

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Ask any food service employee, and you’ll know that some customers have a way of annoying the people who serve them to the max. Specific actions and behaviors commonly associated with patrons that sandwich artists absolutely despise range anywhere from not knowing what they want beforehand to texting on their phones while ordering and touching the glass every single day.

And guessing from the abundance of posts in the community, weird orders customers make are also at the top of the list. They are quite a common category in the group, but thankfully, they often serve as a perfect source of entertainment. Or, as the mod told us, "It’s fun to see what people get requested, and others to share theirs in the comments!"

#13

Accurate

Accurate

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#14

Has This Been Done Already

Has This Been Done Already

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But the group also gives a stage for the clients to voice their opinions as well. "The main thing I see from customers in the sub are complaints about prices (which we all agree are kind of getting ridiculous nowadays), or the never-ending app glitches charging $99+ for cheese or some other item," they said.

#16

Little Did This Poor Guy Know, My Boss Forgot To Remove Pickles From Our UberEats

Little Did This Poor Guy Know, My Boss Forgot To Remove Pickles From Our UberEats

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Gaya Knust
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Who is this person and how do I become friends with them? Cos I absolutely adore pickles 💕

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#18

*cryng Inside*

*cryng Inside*

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Aaron W
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Don't disrespect people who handle your food. And walking in at closing time, making tired workers stay back for you, is disrespectful.

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T
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The displayed closing time is there for the customers, the tired workers should have allocated time AFTER the closing time to do cleaning or whatever they need to do.

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Jodie daubenmire
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In Highschool, I worked at a diner, this huge (withholding name of religion) family came in at 7:59pm every Sunday. At least 15 people, they were very aware we closed at 8 pm on Sundays. The entire staff would, take the orders, serve the drinks, and cook the food, as a group. And serve it. Most of us off the clock, but together. And for the work we do, our boss would buy us pizza, or whatever. Because said nasty people, who did this every week? Refused to tip, argued everything on the receipt, and didn't want to pay service tax. We felt they needed more religion.

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Bubbles and sparks
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The should be a standard information for all places where food is served that after a certain time no more food will be served, the people who work there have more then enough to do without the a$$holes that think they are entitled to food at the last minute. The same with shopping on a Sunday, just why? There are so many hours in the rest of the week you can go shopping, just give the people that work retail a day off, they more then deserve it. As soon as being open on a Sunday doesn't pay off anymore, there will be a week deserved day of for those that work so hard to keep the costumers happy... But that's just mho ;)

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Kate Jones
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So many people are like, "I don't care if I'm there at 11:59 and you close at midnight. I should still get the same service." And it's like...you're right but you're a jerk. You're a total jerk and you have clearly never worked in the service industry.

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Mike Beck
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Not here. I run a tire store. I never turn away a flat but otherwise I won't accept a job I don't believe I can finish before closing. I also have a private life I'd like to get back to.

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Satan Laughs
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Don’t most places just close doors/new orders at a certain time while the wind down begins? We always did but that was a college cafeteria.

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Nupraptor
Community Member
1 year ago

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Richard Ross
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It’s the same at restaurants. People walking in 10 minutes before closing time ordering 4 steaks well done 🤔🤔

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Wade Watts
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

What's worse is that they usually want to sit down to eat afterwards.

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Donnie Eaton
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I think everyone should watch the movie waiting one in their life to see what servers go through and what the consequences can be.

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Csaba Hegedűs
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In my country (Hungary), as cashiers are wired into some online system, you can't do this in stores, because if they let you pay your stuff even a minute after the official closing time, the store will be fined. So in this particular situation if you can't pay your order in one minute, there is nothing the employees could do.

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Ashley Hardy
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If I’m going to any type of restaurant and it’s within 20 minutes to close I will turn around and leave bc it sucks while you’re trying to do your closing routine and then 6 people walk in.

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Ricky Northrup
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I always just said we were closed and gave the person next to me a wtf for not locking the door, also used to shut off the open sign 15 min before closing #DontGetPaidEnough

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Michael Smith
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

If you come in 1 minute before closing time, good for you for making it. But you also should be polite get what you came for and leave as quickly as possible, because when closing time hits you should be finishing up your transaction and leaving because the store is closed.

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Yang Wang
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I agree the posted closing time should be for customers. If you don't like them walk in after certain time, simply change your posted closing time. Customers should not be expected to figure out what the workers do after closing. And yes, I've worked food service before

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robman1ok1 Hernandez
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Would you like to stay late at your job because some a*s hat came in one minute before you were going to leave?

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V (BlueAmber)
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Not just food. On behalf of literally every shop worker, f#ck you if you come in less then 5 minutes to closing, knowing you will take more then 5 minutes.

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nuberiffic
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Call me crazy, but if a shop says it's open until x, then you should be serving customers until x.

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ROSEpetal
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's not just the food industry that "just loves" this..... 😑

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Valerie Mace
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Main reason can't work retail or businesses like this. No ins 30 minutes before closing, I may not want to go home, but do want to go

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Mary Lou
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Maybe it's a matter of different cultures too? Like in Germany it's not uncommon for a restaurant to be open till late for guests to stick around and drink, while the it''s called out as "last kitchen order! " at maybe 10p.m./11pm for any guest present and "kitchen is closed, only drinks" for anyone arriving later...

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Jossh Nine
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've been guilty of this depending on my work schedule. Yes I know it's annoying to anyone working the closing shift....BUT, I've always been extra nice, friendly and patient. Leaving a generous tip in this situation is mandatory, in my book.

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Shelley Dawson
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hang on a minute. You are paid to do a job between certain hours, as am I. I don't stop work on the dot if a customer calls at the last minute. There may be very good reasons someone comes in at the last minute, such as I had to stay late at work to help someone in need , I missed my lunch as I was so busy, I am so hungry, if I don't eat I'll get sick. Get your boss to implement a 'last orders' proviso to the closing time. Don't blame me for asking you to do your job.

ky_1 avatar
K Y
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Your employer takes advantage of you and you're bitter about it so you take it out on underpaid food service workers. Great job, Shelley.

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DeoManus Argentem
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's the same for every industry I've worked at or patronized - the listed "closing" time is when you stop letting new customers in. Otherwise why have it? When I worked in retail in HS we "closed" at 11pm, and made an announcement around 11:20pm advising customers that anybody not in line ready to check out in ten minutes may have to return tomorrow to complete their purchases. When you check with many restaurants about hours, they'll usually say something like, "we're open until 11, but the kitchen closes at 10/10:30." How crazy and irritating would it be to have an emergency and rush to a pharmacy, mechanic, grocery store, whatever, and arrive five minutes before "closing" and be told to come back tomorrow?!

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Daria Zhest
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

On the other hand there are many places that close an hour early. So yeah, stick with the schedule.

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BoredPandaSucks
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

this is way they should be closing time is 10pm last order is 9:45 or whatever.

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The moderator also revealed that customers often criticize the fast-food restaurant chain, and they do not hold back. "Besides complaints about the app glitch posts, it would be customers blaming us for pricing, even though it is not the employees' fault. There have been a few cases of some customers harassing others in comments as well."

#20

Holy S**t

Holy S**t

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But even though patrons complain about the food or the quality of the service, they still return to their favorite joints over and over again. It’s hard to argue with the fact that fast food is delicious, convenient, and comforting. This is probably the reason why 36% of American adults consume a portion on any given day.

So we hope that this post will remind you that working in Subway can be one heck of a ride, and the people who spend their time and effort to fulfill your wishes should get the respect they deserve. Continue scrolling through this list, let us know what you think in the comments, and the next time you step foot into the palace, remember to be kind and greet your hard-working sandwich artist with a smile.

#22

Tfw All The Chips Expire Today And You End Up Taking 134 Bags Home

Tfw All The Chips Expire Today And You End Up Taking 134 Bags Home

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Eric C.
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

NOT AN EXPIRATION DATE! Food waste like that really pisses me off. At least the employee took them home instead of wasting them.

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#25

I Actually Have People Ask Why I Have This Up

I Actually Have People Ask Why I Have This Up

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#26

For All Of Us Out There

For All Of Us Out There

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Philly Bob Squires
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've done it 1000 times and it really can be a pain in the a$$... and they're heavier than they look too!

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#27

Everyday

Everyday

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#28

Actual Footage Of Me Trying To Seperate Gluten Free Breads Infront Of A Cute Customer Before Toasting Them To Defrost

Actual Footage Of Me Trying To Seperate Gluten Free Breads Infront Of A Cute Customer Before Toasting Them To Defrost

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#29

Thanks! I'm Not Gonna Remember That!

Thanks! I'm Not Gonna Remember That!

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Zoltán Kiss
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Just out of curiosity, what's the appropriate procedure there? A written list, or just keep verbally informing the staff about the next sandwich?

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#30

What I Came In To At Work Today... I Open The Store

What I Came In To At Work Today... I Open The Store

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Carol Emory
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I came to work and saw this, cleaned out everything as best I could while working. When my co-worker came in and I asked him to finish the dishes while I rang up customers, he went back to the backroom, came out after a few saying they were done. I finished up and went home from the graveyard shift and before the manager came in. She called and asked who did the dishes. I said my coworker finished them. She said "You do them from now on...he just rinsed them and put them away. I found tuna salad all in the scooper still." I said "Make him do it properly then...why am I getting in trouble for his crappy work ethic."

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#34

Never Seen A Subway With A Drive Thru. As Someone That Worked At A Subway, This Sounds Like Hell!

Never Seen A Subway With A Drive Thru. As Someone That Worked At A Subway, This Sounds Like Hell!

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#36

When The Customers Won't Comprehend The Mask Rule And You're Just Trying To Do Your Job

When The Customers Won't Comprehend The Mask Rule And You're Just Trying To Do Your Job

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Pieter LeGrande
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My assistant has the most dreadful smokers cough. She apologises to unmasked customers and assures them she is pretty sure it's not COVID. Doesn't always work, but by gosh they back up a few extra feet.

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#39

When You Outsmart Your Customers By Exposing Your Store's Secrets

When You Outsmart Your Customers By Exposing Your Store's Secrets

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Satan Laughs
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I want regular mayo. They said they didn’t have regular mayo. I then pointed to the sign, where in print, it listed mayo THEN light mayo. They said that the regular mayo was only used to make the tuna salad. I said then you DO have regular mayo? And he was like ???? We do. Thank god it was a buddy behind the counter or I would have exploded. Thank you to all the sandwich artists out there: we do love you!!

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#40

I'm 10'5/178cm

I'm 10'5/178cm

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