ADVERTISEMENT

Most professions include things that nobody else will understand except those who experience it firsthand, and retail is no different. It can be really tough work—entitled customers, poor management, erratic schedule, and lots of caffeine to get you through your shift. However, it’s all about finding the humor in the most ridiculous situations.

If you've ever had a job like this, you'll definitely relate to the hilarious memes that Retail Problems posts. This Instagram account with more than 65.3K followers is all about "the pains and struggles" that shop workers face every day.

We’re about to dive into the collection of some of the best memes posted by the account, so scroll down and upvote your favorite ones. Got similar stories to share with everyone? You can go into detail about them in the comment section below.

Usually, when people are straight out of college and looking for work, they choose customer service or retail jobs since it’s a great way to get some experience. Needless to say, being a retail associate definitely has its perks: company discounts, flexible hours, and a variety of different jobs available. Plus, often there’s no need to have some special qualifications and you get to meet all kinds of people along the way.

However, it’s definitely not an easy job. It’s truly demanding, both physically and mentally, and requires a lot of patience and knowledge of how to react in conflict situations. From straight-up unreasonable to plain difficult, retail workers meet some of the most nightmarish customers there are, and the pay does not reflect the amount of energy they put into their jobs.

#2

Literally

retailproblemss Report

Add photo comments
POST
derwolf81 avatar
Ak_Teren
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

except we are being verbally abused, threatened and sometimes assaulted because we are the ones who have to enforce the government-issued rules these jack**ses choose to ignore.

View More Replies...
View more commentsArrow down menu

So having a place to turn to, like the Retail Problems account, can be a great relief. Letting out a few laughs with your co-workers can help you deal with the stress and anxiety that you might feel at work. Whether it’s trying to tell a story in between serving customers or coming back from the stock room and not remembering what the customer looks like, this account is full of share-worthy memes.

ADVERTISEMENT

But even though the job is demanding and it might seem that there's no way for it to get better any time soon, there are a few things retailers can try. One of the problems is that the employees feel like they have no say in the decisions happening at their workplace.

Most often it’s their shifts that cause the biggest discomfort. Unstable scheduling thrives across the retail industry in order to get better profits, when in fact, such practices have hidden costs, researchers stated in Harvard Business Review.

The online shopping business has grown immensely over the past few years and retail stores needed to find new ways to compete. Since traditional methods like convenience, assortment, and pricing were not enough, the one thing they can really offer is service: "Yet, research suggests that retailers tend to view store associates as an expense to be controlled rather than as a medium to provide better service for customers."

It turns out, customer service is the main thing that separates them from the online giants that steal their customers every day. Researchers did an experiment at Gap where they put retail associates on more stable schedules and studied the business results. When they began working with the American clothing retailer, most employees worked part-time and received their schedules often only three days before the beginning of the new week.

ADVERTISEMENT
#6

Literally

retailproblemss Report

Add photo comments
POST
mwilliams2024 avatar
Kishibe Angelo
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

they aren't raised i think they do fission like a cell they just split into another one

View more commentsArrow down menu

During the experiment, 28 stores were randomly assigned to control and intervention groups, and the latter ones had to try out a few changes: giving workers a stable schedule, standard start and end times for shifts, and eliminating "on-calls".

#7

😂😂

retailproblemss Report

Add photo comments
POST
rspanther avatar
rspanther
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Bye, don't let the door hit you on the way out, unless I'm there to see it.

View more commentsArrow down menu
ADVERTISEMENT
#9

🙌🏻

retailproblemss Report

Add photo comments
POST
crunchewy-watson avatar
CrunChewy McSandybutt
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I remember a lifetime ago I was working in a shoe store that closed at 5 pm on Christmas Eve. A lady walks in at 4:55 pm and asked If I could stay "a few minutes longer" while she shopped. I said no, and she lost her s**t. She just couldn't fathom that retail workers have families, too.

View more commentsArrow down menu

The results were incredible: sales increased by 7% and labor productivity by 5%. These are some impressive numbers for an industry that works really hard to increase sales by 1-2% and where "productivity grew by only 2.5% per year between 1987 and 2014." So shifting to a more stable schedule is a win-win for both the employers and their employees.

#10

Literally

retailproblemss Report

Add photo comments
POST
kristysickles avatar
kristina law
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And then feeling so guilty all day serving customers because your boss made you come in anyway

View More Replies...
View more commentsArrow down menu
ADVERTISEMENT
#11

True 😂😂

ninamorla Report

#12

🙄🙄🙄

retailproblemss Report

Add photo comments
POST
sarcasticcow avatar
Sarcastic Cow
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hello from archive. Every damn story starts nearly ´In the beggining was the Word...´

View More Replies...
View more commentsArrow down menu

Moreover, it seems that the pandemic has made such an impact on consumer behavior that makes it difficult for things to go back to "normal". Data shows that customers "are likely to keep the behaviors they’ve adopted amid stay-at-home orders, such as more online shopping and fewer mall visits", so in order to survive, retailers need to put more focus on their employees and take their customer experience to a whole new level.

We all know that having a chuckle improves our mood, makes us more productive and generally happier. While there are still plenty of problems within this slowly declining industry, retail workers find different ways to laugh about the pains and struggles they face in their day-to-day jobs. So thanks to Retail Problems, the atmosphere for associates at work can become a little lighter, and stress levels a bit lower.

ADVERTISEMENT
#17

😂😭

retailproblemss Report

Add photo comments
POST
kathrynbaylis_1 avatar
Kathryn Baylis
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yes. I’ve also loved my job but hated my coworkers, and hated my job plus hated my coworkers. The job you love with coworkers you really like, that also pays you enough to live (they don’t all do)—-is a rare and beautiful thing. Hold on to it tight and cherish it.

View more commentsArrow down menu
See Also on Bored Panda
#22

🙃🙃 #retailproblems

retailproblemss Report

Add photo comments
POST
lisah255 avatar
LH25
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Good point. The lists of what customers do and toddlers having melt-downs are much the same!

View More Replies...
View more commentsArrow down menu
#23

Am I Right?

retailproblemss Report

Add photo comments
POST
kayblue avatar
Kay blue
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I used to take great delight in giving customers the really manky, half chewed notes. The trick was to close your till really quickly so the customer couldn't ask you for a better one.

View More Replies...
View more commentsArrow down menu
#24

😶😂

retailproblemss Report

ADVERTISEMENT
See Also on Bored Panda
#26

😂😂

retailproblemss Report

Add photo comments
POST
queeronabike avatar
Andy Acceber
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Motivational boxes. A brilliant innovation in the world of product packaging.

View More Replies...
View more commentsArrow down menu
#28

Same

retailproblemss Report

Add photo comments
POST
queeronabike avatar
Andy Acceber
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's called being an introvert, and it's normal. Sometimes, you just need a break from peopling to refuel yourself.

View More Replies...
View more commentsArrow down menu
#30

Can You Not #retail

retailproblemss Report

Add photo comments
POST
queeronabike avatar
Andy Acceber
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In the TV show, Superstore, the main character Amy intentionally wears nametags with other names because she doesn't want customers knowing her name. (It's a terrific show if you haven't seen it.)

summermason avatar
Summer Mason
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Actually worked at a store that we had our nicknames cause it was an all female staff and creeps in the past started stalking the staff so the company made it possible to just go by a nickname instead. Amazballs.

Load More Replies...
angelanagel avatar
Yoga Kitty
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I must admit I do not get this one - what is wrong with calling somebody by their name, can someone explain, please? If I talk to the cashier in my supermarket and I can call her Mrs. XY it is more polite than "hey you!", isn't it??

queeronabike avatar
Andy Acceber
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's really annoying when people use it: 1, to pretend they're your friend. ("Heeeey *looks at nametag* Andy. How about I get a better deal on this?") 2, to get your attention. (*Queue of 10 people, person in back says* "Excuse me! Excuse me! Excuuuuse me! Aaaaandy! Andy!") 3, to make some weirdly racist statement. (*To my coworker Sayid* "So Sayid... is that, like, foreign?"). Names are very personal things. Anyone who has ever worked customer service knows that customers can be demanding and cruel. It's nicer when that cruelty isn't directed at you by name. A lot of people in customer service have been verbally abused by name so many times, that honestly, I think a friendly "Hi there" or "excuse me" is nicer than assuming a worker's gender and calling them by their nametag.

Load More Replies...
fox219 avatar
Melissa Mayhem
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have a friend who calls servers and retail workers by their name once she reads it on her name tag. And she will keep using their name every time. "Hey, John, can you refill my drink.", "John, can I get some more ranch?", "John?", "John....?", "JOHN?!", ::John looks over like WTF:: "Hey John, can I get the bill?". It's cringey to me.

kathrynbaylis_1 avatar
Kathryn Baylis
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I prefer not to wear a name tag if I can help it. When I had to wear one, I’d always position it so my name couldn’t be read, just the company’s. Not because I was a bad employee, but because once someone knows your name, they try to use it to turn you into their personal servant while they’re in the place you work.

thaydende avatar
Thay
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I keep mine hidden 😂 dont need anyone learning my name and only well known people get to call me by my real name anyway. I give an alternate version of it to strangers

jtrisn1 avatar
jtrisn1
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I hate sharing my name at work because it's not an English name and invites so many people to ask me rude borderline raciat questions about my race and nationality

glirpy avatar
Glirpy
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well, it's probably because jtrisn1 is unusual and difficult to pronounce.

Load More Replies...
dkjzone avatar
Kai
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I always "break" my name tag cuz I don't want people taking my name in vain all day.

yellowdeer129 avatar
Lori
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's fun to borrow someone else's, and switch around every week or so.

happyhippieheart_email avatar
Laurie Ostergaard-Overbey
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

damn, and here i thought i was being nice....guess i will take mine off then too

blbrightonoswin_1 avatar
Brian Bennett
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ever go somewhere where the wear nametags on lanyards - the are all turned around! brilliant!

alisonmavr avatar
Wondering Alice
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I once worked in same factory as my dad. Changing from lab coat to factory floor coat was so impractical I usually just grabbed one of my dads when i went to his area. Sweet kid from west Indies who worked with my dad still asks after me. 'how is your daughter Donald?' gave up trying to explain

joannchamberlain avatar
DumYum
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Worked in a tourist town with a mean old waitress who would tell the customers, “If you are unhappy with the service, my name is Gertrude.” Her name was not Gertrude. Always made me laugh.

blueberrypie_eva avatar
OkieDonut
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Honestly though, I liked it when they said my name. It helped me feel like they saw me as an actual human

nbaldauf121 avatar
NL Stuart
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've always thought it would make more sense to have a tag with their title.

pigs3ofthem avatar
David Leick
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm an antisocial curmudgeon and I have no problem with people calling me by my name. It is a quintessential part of the human experience.

thaydende avatar
Thay
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Well s**t look at your name. Its not some freaking Frankenstein of a name that nobody has heard before🤣 I gladly renounce that part of "human experience".

Load More Replies...
kristysickles avatar
kristina law
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

But if you can try and remember as many customers' names as possible, the regulars, they will appreciate that and seeing them might even be the highlight of your whole day!

ngan_1 avatar
Flying Captain
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That's not the point.....the point is customers decide to share their names and in retail you don't get to decide. It's just up there for anyone to read, so you feel quite exposed. I am so glad that here in Germany it's not obligatory to wear name tags. Makes me feel a lot more protected.

Load More Replies...
View More Replies...
View more commentsArrow down menu
#35

Opinions?

retailproblemss Report

Add photo comments
POST
carolyngerbrands avatar
Caro Caro
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is a hard one. If you're 19 then and older person could be 40? Or if you're 35 then an older person is say 75. So I guess every single person can be an assh0le.

View More Replies...
View more commentsArrow down menu

Note: this post originally had 95 images. It’s been shortened to the top 35 images based on user votes.

See Also on Bored Panda