Father Is Stoked To Find A Review About His Son Taking Care Of An Autistic Child At Work
One of the toughest parts of being a parent is knowing how to raise your children to be kind, helpful and emphatic people. While not everyone succeeds, there are many who are extremely proud of their children and their ability to be good people. Since these days parents can’t help but share the achievement of their kids online, from time to time the stories of parents being stunned by their children’s compassion goes viral. Recently, a father who goes by his DJ name James Flibble, shared a moment he realized he raised his son right.
James’ 18-year-old son, Jacob, recently started a job at a Clarks store. A couple of days ago he received praise from his employer after a woman sent them a review of his service. A woman, who has an autistic daughter was humbled by Jacobs behavior with her daughter.
Image credits: JamesFlibble
During a visit to the store, the girl had a sensory overload and a seemingly simple task of picking out shoes became too overwhelming for her. However, Jacob stepped in to help. Instead of getting annoyed or not knowing what to do, he offered to help and did his job in a kind and compassionate way. The mother was so humbled by Jacob’s kindness that she wrote a review.
“Congratulations
Jacob has provided outstanding customer service in your store and a customer has shared the details via our Customer Care team.
This is your 1st celebration alert for 2019 from a customer who emailed us to let us know that Jacob went above and beyond their expectations!
Date: 16/3/19 Store: 3813 — CFS Bicester
‘My daughter is autistic. She wanted to come in and try shoes but once in your store had a sensory overload. Jacob came over and really kindly asked if he could help to which I answer…yes please”. He didn’t mention or acknowledge the situation but just sat in the floor and started talking to my daughter. He gently tried shoes on her and explained to her why they would feel different and in time they would soon feel ok. He sat patiently while she cried and I had to rock her and carried on when she was ready without any fuss and he didn’t once make us feel like we were taking too long or being a nuisance. ‘
Thank you for providing Outstanding Customer Service.
Please feel free to share this with your team and celebrate.”
Image credits: deeby75
Once James shared the review, it quickly went viral and even reached the mother who wrote a review. She was happy to know that Jacob got the recognition he deserves!
Image credits: JamesFlibble
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Image credits: JamesFlibble
Here’s how people reacted
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Autism is not a disease. We are people, just like you. We buy shoes; and sometimes we might need help buying them, but we still need to protect our feet.
I have a son with DOwn Syndrome and my 16 year old daughter wants to be a special-needs teacher. I know she will excel at the job. People like Jacob and my eldest are rightly celebrated but it is sad that most people who work with disabled individuals earn very little. Their contribution is clearly not valued highly enough by society.
Almost every unhappy customer complains but barely any happy ones praise. :) This is a wonderful story because of all of the people involved. Let's officially thank service workers more.
Yes x1000. Even if it's just a csr at your local phone company you call for assistance. If they are awesome, ask for the manager and give praise. You wouldn't believe how much you can brighten someone's day/week/life by telling them and their boss they are doing an excellent job. It's free, it makes someone feel good and helps keep them in good standing at work. There's literally no downside.
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I hate to say it but this post makes me sad. All he did was sit patiently (while being paid hourly to do so) and help the girl try on shoes. The fact this is "above and beyond" makes me sad. If we all treated each other with kindness, this wouldn't even raise an eyebrow. Our standards are too low.
As the proud Momma of the world's sweetest young man (who happens to be autistic), I thank you for raising such a kind human! Your son is a shining star and God bless your family!
It could be here an autistic , or blind .. .. someone who couldn't walk , with some kind of disabilities .. the point here is that we need more people like Jacob, .. we need more empathy on this world that it's so f****d up .. we need humans , not beings just to exist.. we are the only one who as consciousness , who can actually change something .. but instead all are more concern what they´re going to watch on tv ... I'm very happy of jacob´s education .. It's beautiful seeing someone helping another .. it shows the pure nature .
Well, doing a good thing to make others happy makes you happy.
PATIENCE equals MATURITY. Jacob at 18 possesses a quality that eludes many people for a lifetime.
Jacob is cool. The mom of the child seems cool too. It’s awful to know that not everyone acts like Jacob.
In truth, it is a disease. But not as in dirty, or helpless. Those words belong to the a******s that don’t like anyone, are afraid, cruel, or other wise, shitheads. Likely taught to be that way by bad parents, usually. I have a nephew that is autistic. And there are varying degrees of autism. Some are so debilitating and require a lifetime caregiver, or in a behavioral unit or autism special facility. Some are violent. So under that title, autism is classified as a disease. And if it wasn’t, then the ones who really need the monetary help, get it. So if that bothers you, call it a Syndrome and explain it a bit more, educate, not frustrate.
Autism is not a disease. We are people, just like you. We buy shoes; and sometimes we might need help buying them, but we still need to protect our feet.
I have a son with DOwn Syndrome and my 16 year old daughter wants to be a special-needs teacher. I know she will excel at the job. People like Jacob and my eldest are rightly celebrated but it is sad that most people who work with disabled individuals earn very little. Their contribution is clearly not valued highly enough by society.
Almost every unhappy customer complains but barely any happy ones praise. :) This is a wonderful story because of all of the people involved. Let's officially thank service workers more.
Yes x1000. Even if it's just a csr at your local phone company you call for assistance. If they are awesome, ask for the manager and give praise. You wouldn't believe how much you can brighten someone's day/week/life by telling them and their boss they are doing an excellent job. It's free, it makes someone feel good and helps keep them in good standing at work. There's literally no downside.
Load More Replies... I hate to say it but this post makes me sad. All he did was sit patiently (while being paid hourly to do so) and help the girl try on shoes. The fact this is "above and beyond" makes me sad. If we all treated each other with kindness, this wouldn't even raise an eyebrow. Our standards are too low.
As the proud Momma of the world's sweetest young man (who happens to be autistic), I thank you for raising such a kind human! Your son is a shining star and God bless your family!
It could be here an autistic , or blind .. .. someone who couldn't walk , with some kind of disabilities .. the point here is that we need more people like Jacob, .. we need more empathy on this world that it's so f****d up .. we need humans , not beings just to exist.. we are the only one who as consciousness , who can actually change something .. but instead all are more concern what they´re going to watch on tv ... I'm very happy of jacob´s education .. It's beautiful seeing someone helping another .. it shows the pure nature .
Well, doing a good thing to make others happy makes you happy.
PATIENCE equals MATURITY. Jacob at 18 possesses a quality that eludes many people for a lifetime.
Jacob is cool. The mom of the child seems cool too. It’s awful to know that not everyone acts like Jacob.
In truth, it is a disease. But not as in dirty, or helpless. Those words belong to the a******s that don’t like anyone, are afraid, cruel, or other wise, shitheads. Likely taught to be that way by bad parents, usually. I have a nephew that is autistic. And there are varying degrees of autism. Some are so debilitating and require a lifetime caregiver, or in a behavioral unit or autism special facility. Some are violent. So under that title, autism is classified as a disease. And if it wasn’t, then the ones who really need the monetary help, get it. So if that bothers you, call it a Syndrome and explain it a bit more, educate, not frustrate.
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