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When it comes to designing things for city living, whether it’s the infrastructure or even little details—like park benches or public washrooms, you expect they will be made with people in mind. But it turns out that’s often far from the case.

Recently, Sahra Sulaiman, the communities editor for Streetsblog L.A., shared an illuminating thread about soap dispensers in LAX bathrooms. “The worker struggling to refill soaps in the LAX bathroom said she just wished architects and designers consulted with the workers that had to maintain the spaces about whether their form would actually be functional,” she wrote in a tweet amassing 126k likes.

Soon it became clear that Sahra is not the only one frustrated by how nonfunctionally public spaces are sometimes designed. More people joined the thread to share their own observations and experiences, so dear designers and architects, please take notes!

Image credits: sahrasulaiman

#1

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

Priya_H Report

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Danish Dynomummy
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh yeah the neverending ponytail and bun struggle is real... my SO always tells me I look like the Bendneck Lady when I drive lol

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Urban design is concerned with the arrangement, appearance and function of our suburbs, towns and cities. It is both a process and an outcome of creating localities in which people live, engage with each other, and engage with the physical place around them in the modern world.

According to the United Nations (U.N.), 68% of the world’s population will live in urban areas by 2050, compared with 2% at the beginning of the 19th century, 30% in 1950 and 55% in 2018. The current urbanization is represented in hard-to-believe figures. The world’s largest city, Tokyo, which had a population of roughly 37 million in 2020, is expected to be overtaken in 2028 by New Delhi, the capital of India.

#2

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

thatsmyfullname Report

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Victor Trejo
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also, in Japan, bathrooms have a sort of ledge where you can place your stuff while using the urinals. There are also hooks to hang your umbrella or bags.

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#3

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

daellelynn Report

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Brian Bennett
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Because that would be using common sense! Apparently this too is a waning commodity!

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#4

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

manndaraee Report

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NsG
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

There shouldn't have been a fight because it shouldn't have been an "if". The discussion should have started from "where do we put the disposal?"

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But you don’t have to look at metropolises to realize how much and how fast our environment is changing. Pick just about any city, the one that you live in right now, and it will seem both familiar and new at the same time. So today designers and urban planners face incredible challenges—to make sure the public spaces, infrastructure, and resources cater to the people who live there.

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#5

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

courtnaymarieg Report

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CLG
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Those are indeed the worst, and seem to be popular with "sleek" contemporary designs. A huge sink with the spout reaching 1" past the edge so you have to press your hands against the side of the basin to access the water.

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#6

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

WaitressTweets Report

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Chich
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My one experience with what I now take to be a purse hook was when they were installed on the face of the bar just where your knee would find them when sitting on the stool.

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There are many ways to approach urban development that promote healthy living and longevity through a variety of design practices. Areas called “Blue Zones” are one of them. Dan Buettner, the author of the concept who wrote about for National Geographic, found that these communities had lower incidents of cancer and heart disease, fewer cases of dementia and Alzheimer’s disease, a higher percentage of the population in their 90s and 100s, and were generally happier.

#8

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

jawillia11 Report

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Ozacoter
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In general things are designed with the worst way for handicap people. Urban architects and engineers should live a month in a wheelchair or with a stroller before they do things. For example the metro at my parents city is """adapted""" for us, they put a beautiful sticker and cheered of how amazing they are. The metros are taller than the platforms and it leaves a small step. Small enough that a walking person wont notice but bit enough that my disabilities scotter cannot get there...

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#9

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

Tikon2000 Report

#10

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

jamaicanjogger Report

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Danish Dynomummy
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

BP taught me that those gaps in the stalls i an American thing. Sooo happy we dont have those

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According to Joe Pobiner, Planning and Urban Design expert and advisor, urban design that follows the concept of Blue Zones includes: walkable environments to reduce the need for cars; increased vertical density and mixed-use diversity to encourage walking; a mix of housing options to encourage a multi-generational population; a mix of development types beyond residential and office spaces; local gathering places, parks, and plazas; locally owned farm-to-table restaurants; community gardens and rooftop gardens, and so on.

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#11

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

laurengoodwitch Report

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Jess
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wasteful and disgusting. Flushing sends up particles into the air and can spread across the bathroom so you breathe in the aerosolized waste or the potentially harmful bacteria/viruses from stool, urine, vomit...

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#12

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Direrain72 Report

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Mr Neil
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Bring a roll of blue painters tape and put a piece over the sensor while you clean then move it to the next toilet when you finish that one. It will keep it from flushing

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#13

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BreadMeat Report

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Steffen Rehm
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, we got a new delivery ramp years back, so we do not need to use the public entrance anymore. Turns out we use the public entrance since them anyways, because the ramp is highly unsafe and horrible to work with. The architect is still mad at us, he think, it was a great idea.

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Pobiner argues that today, walkability and access to green spaces are top selling points. “Buyers want neighborhoods that offer new architecture, land uses, and technology—areas that create 'intelligent' density conducive to walking and biking, and that are less costly and more sustainable,” he explains.

#14

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

ShekinahCanCook Report

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Francis
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

my bf who is a chef also hates sinks that are to small for a very large pot and/or too far away from the stove so that you have to carry the big, full and therefor heavy pot to the stove. it's something he hates in his professional kitchen and in our ymall privat one LOL

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#15

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Lenabanks4real Report

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Brian Bennett
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You can't hang it on the hook at the top of the door if it has one - it can be reached by a determined thief. And who wants to put it on the floor

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#16

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emmmmmmber Report

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Pamda Panda
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2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had to get a glob of soap on my hands and let a little girl swipe it off because the soap dispensers were impossible for her to reach. This was at a ski resort, with ski schools and everything. Main lodge at the bottom of the mountain

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#17

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biancaanchor Report

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Big Blue Cat
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, place where I used to work had floor to ceiling glass walls on conference rooms. Then they had to add curtains because you know, sometimes you might be sharing something you can't announce to the whole company. Also it is a distraction when you are in a meeting in a glass cube and you see people outside the cube passing by.

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PestilentSabreS
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Lighting is important when discussing trauma (personally anyway, I can't open up to anyone if the lighting is dark, it makes me super depressed and anxious) but they could have just put a skylight window.

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Eucritta
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My primary doctor used to be in a clinic where the exam rooms had big, clear windows overlooking an open courtyard.

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Seanette Blaylock
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Architect: "Who cares about safety or privacy? My artistic vision is the only thing we need to think about here."

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Pamela Blue
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Surely you're not serious. At a women's refuge? Where abusive husbands can see through the walls to see if their wives (looking for refuge) are in there? Are these architects for real?

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Mahogany Eclipse
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I dont think women experiencing any number of crisis want to be stuck in a fishbowl for all to see. I know I wouldnt!

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Junie Burt
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My complaint is cleaning supplies. Build me a kitchen with a small cabinet for my mop, broom, shelf for my cleaners and a plug in for my rechargeable vacuum. I have to go to utilitiy area in garage to get a broom and dustpan.

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Ecclissi D
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

As someone with PTSD that would have driven me crazy. Not comfortable at all.

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Ellen Tannenbaum
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When we re-did the only bathroom in our house, my husband didn’t understand why I didn’t want a clear glass entryway door, plus a giant picture window on the bathtub wall. (I prevailed.)

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Susanne B
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Is there nobody to tell an architect what the rooms are to be used for?

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Jessica Strickland
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It might be so the traumatized woman doesn't feel they are in a room alone with another person. Other people can see in so they have a witness. Some trauma victims may be claustrophobic, so this gives them privacy without being shut in a room with someone. It will also help counselors from being accused of improper behavior. With a curtain it can give a bit more privacy one a connection / trust has been established. And, yes for some women being in an open space is terrifying. But those women usually don't leave their homes to go into an office. *raising hand* me for one. I don't leave my house. My windows stay covered, but I've thought alot of those women who couldn't stand to be in closed in spaces. I'm not sure which is easier to with.

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Hugh G. Beef
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

…….HOLY. SH*T. And may I please also add a heartfelt, deeply sincere “what. the actual. f*ck”?

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i love doggos.
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

This is also a big problem because any people who may be passing by should NOT be seeing who is getting therapy.

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Caroline Driver
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

A new wing was built on our local public (private) school, where I was a cleaner. Floor to ceiling glass wall, two floors. Architects never ever considered how the hell the tops of the windows were to be cleaned, so from about 6 feet upwards, grimy forever. Also put in raw concrete inner walls, which teenagers love to drag their hands over, there for greasy concrete about 3-4 feet up.Architects never consider their 'visions' being actually lived in by real human beings

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Sue User
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They shouldnt done this but frosted contact paper will help.

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Šimon Špaček
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Everyone is talking about privacy on Internet, but privacy in real life is at least as important. And in refuge even more. I would like kind of one-way mirror there, so you can check that nobody is waiting outside. And two doors, because I think that reason to be in refuge is trying to get away from somebody (duh) so if that person gets in, I would like to be able to get out by another door.

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Seymour Disapproves
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Don't one-way mirrors only work if the "mirror" side is well-lit and the side you actually look through is incredibly dark? Why would anyone want to do their therapy in an unlit office lol

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John Fisher
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Aah can't you make the glass cloudy🤔. Tons of light but private rooms

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Dolly_of TheCowboy
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Worked a few months at a private hospital that had trouble keeping staff during their (extremely expensive and disruptive) renovations that had started long before and continued long after I was there. Just a few of the stuff-ups that happened when I was there. They "forgot" they needed to build wheelchair accessible or even 4WW friendly visitor toilets in the consultant suites and had to rip out and rebuild after one of their most revered donors turned up with her frail husband and he needed a comfort stop. They installed all new nursing stations in the centre of each ward to be a big fishbowl with floor to ceiling glass all the way round. They ignored the staff saying "hey we need frosted glass at people walking by height and solid structure from desk height down". Apparently someone forgot the facility did not use paper patient notes and there was also no outlets for the PCs. Got redone when a patient kicked through glass as they could see what was written about them on a handover

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Lynn Morello
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

One way glass for privacy, you can see out, but they can't see in.

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Seymour Disapproves
Community Member
1 year ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The office would have to be dark for the one-way glass to actually work. a) if the glass is to make sure that patients have access to natural lighting, the office is not always going to be dark, b) who wants to do their healing in a room where you can't ever turn the lights on when the sun goes down lol

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Kim Lorton
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wow. Let them sit in there and discuss their own traumas in there..

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Baali Venomax
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Right coz you really concentrate with childish individuals pulling faces at you behind the therapist's back.

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blankman
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I used to work in a bank on the same floor as the "credit" department (the guys that deal with customers who are in default on their mortgages) and the private meeting rooms had floor to ceiling glass doors. Worse yet, in order to reach the washrooms you had to walk past those rooms so you learned in a real hurry to pretend you didn't see who was in those rooms (you'd be surprised how often you knew someone who was in there). I finally managed to snag the head of that department and pointed it out to him and a couple of weeks later those doors all ended up frosted over.

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Kantami Blossom
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

aye, because being completely visible to everybody that walks past is extremely important when having a discussion about fears and trauma that will leave you feeling extremely vulnerable.

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GraphicHealer
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I work in IT at a recovery center and they put motion light switches in the therapist rooms... MOTION LIGHT SWITCHES! IN A THERAPIST'S ROOM!? They never asked the therapists. One ended up finding the manual for the light switches, and figured out how to disable them. I quickly asked them for the link to the manual, and proceeded to ask each therapist if they wanted it to be disabled.

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Dena Bruce
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2 years ago

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Zobi123
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

That sounds like a project management fail, not an architect fail. Who from your organization was working with the architects and let them do that?

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#18

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

snittens Report

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Mark Vosters
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And how about designing parking lots in northern climates that snow plows can actually maneuver around

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#19

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k_fernholz Report

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Ogre Juan
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

A Brand High School (1991) Had A Chemistry Lab With An Emergency Shower But NO Floor Drain--Contaminated Water Everywhere

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#20

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tealwaxelbaum Report

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Jenn C
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At my McDonald's the stall is so short they had to cut a hole in the door so it could swing past the toilet when it opened. You had to stand beside the toilet to get in or out.

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#22

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MissKitTKat1 Report

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John Smith
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have repeatedly seen paper towel dispensers that you grab the towel to pull some out, but the damn thing is set so tight all you get is a very small handful of paper. Bloody useless.

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#23

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

NotAcquiescing Report

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Eucritta
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And/or there's a 'vessel sink' like a honking great mixing bowl on a high counter. I've thought, I hope whoever designed this mess has to use this very bathroom when they're old and arthritic, and see how -they- like it.

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#24

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

BobOzier Report

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Carbonel
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I’ve heard about lots of school libraries that were centrally placed in their buildings …fantastic! Centrally placed in an atrium … not fantastic. (No walls = no crowd control, no noise control, no stock control…)

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#25

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belehakalife Report

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Nicole A
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At a school I taught in they put the drains in the center but sloped the floors UPWARDS towards the drains. So nothing would run in the drain unless the entire room was flooded with 1.5 inches of liquid. Our poor janitor was always fighting with the bathrooms and especially the ones for the little kids with bad aim. He'd have to hose the floor down and then sweep the pissy water towards the drains for a half hour to attempt to clean things.

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#26

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Wishful_Thinker Report

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Ogre Juan
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Disney Had A Coaster W/ Animatronic Bigfoot That Is Static Now. Movement Cracked The Foundation And Can Only Be Braced. A Proper Fix Would Have To Dismantle The Entire Ride. Too Expensive They Said

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#27

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Jessica_Kate_91 Report

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StellaLehggs
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The art department at my college was connected to the architecture building, and they were the ugliest buildings on campus. The bathrooms were small and dark, the lighting was horrible throughout, the elevator would frequently stop a few inches above the floor and was slow as hell, which meant that more often than not, you were hauling projects and art supplies up a narrow flight of stairs. 😑

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#30

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youfoundbethany Report

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Ellie Rosser
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also dishwashers! It's bad enough having to bend down to load one (really, can't the top be higher than the bench without causing armageddon?) but when you have to twist as well to reach the place where dirty dishes are stored before going in then that's just beyond irritating. Also, if I can't walk past it when the door is open I am not happy.

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