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When it comes to designing things for city living, whether it’s the infrastructure or even little details—like park benches or public washrooms, you expect they will be made with people in mind. But it turns out that’s often far from the case.

Recently, Sahra Sulaiman, the communities editor for Streetsblog L.A., shared an illuminating thread about soap dispensers in LAX bathrooms. “The worker struggling to refill soaps in the LAX bathroom said she just wished architects and designers consulted with the workers that had to maintain the spaces about whether their form would actually be functional,” she wrote in a tweet amassing 126k likes.

Soon it became clear that Sahra is not the only one frustrated by how nonfunctionally public spaces are sometimes designed. More people joined the thread to share their own observations and experiences, so dear designers and architects, please take notes!

Image credits: sahrasulaiman

#1

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

Priya_H Report

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Danish Dynomummy
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Oh yeah the neverending ponytail and bun struggle is real... my SO always tells me I look like the Bendneck Lady when I drive lol

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Urban design is concerned with the arrangement, appearance and function of our suburbs, towns and cities. It is both a process and an outcome of creating localities in which people live, engage with each other, and engage with the physical place around them in the modern world.

According to the United Nations (U.N.), 68% of the world’s population will live in urban areas by 2050, compared with 2% at the beginning of the 19th century, 30% in 1950 and 55% in 2018. The current urbanization is represented in hard-to-believe figures. The world’s largest city, Tokyo, which had a population of roughly 37 million in 2020, is expected to be overtaken in 2028 by New Delhi, the capital of India.

#2

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

thatsmyfullname Report

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Victor Trejo
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also, in Japan, bathrooms have a sort of ledge where you can place your stuff while using the urinals. There are also hooks to hang your umbrella or bags.

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#3

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

daellelynn Report

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Brian Bennett
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Because that would be using common sense! Apparently this too is a waning commodity!

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#4

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

manndaraee Report

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NsG
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

There shouldn't have been a fight because it shouldn't have been an "if". The discussion should have started from "where do we put the disposal?"

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But you don’t have to look at metropolises to realize how much and how fast our environment is changing. Pick just about any city, the one that you live in right now, and it will seem both familiar and new at the same time. So today designers and urban planners face incredible challenges—to make sure the public spaces, infrastructure, and resources cater to the people who live there.

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#5

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

courtnaymarieg Report

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CLG
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Those are indeed the worst, and seem to be popular with "sleek" contemporary designs. A huge sink with the spout reaching 1" past the edge so you have to press your hands against the side of the basin to access the water.

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#6

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

WaitressTweets Report

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Chich
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My one experience with what I now take to be a purse hook was when they were installed on the face of the bar just where your knee would find them when sitting on the stool.

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There are many ways to approach urban development that promote healthy living and longevity through a variety of design practices. Areas called “Blue Zones” are one of them. Dan Buettner, the author of the concept who wrote about for National Geographic, found that these communities had lower incidents of cancer and heart disease, fewer cases of dementia and Alzheimer’s disease, a higher percentage of the population in their 90s and 100s, and were generally happier.

#8

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

jawillia11 Report

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Ozacoter
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In general things are designed with the worst way for handicap people. Urban architects and engineers should live a month in a wheelchair or with a stroller before they do things. For example the metro at my parents city is """adapted""" for us, they put a beautiful sticker and cheered of how amazing they are. The metros are taller than the platforms and it leaves a small step. Small enough that a walking person wont notice but bit enough that my disabilities scotter cannot get there...

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#9

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

Tikon2000 Report

#10

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

jamaicanjogger Report

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Danish Dynomummy
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

BP taught me that those gaps in the stalls i an American thing. Sooo happy we dont have those

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According to Joe Pobiner, Planning and Urban Design expert and advisor, urban design that follows the concept of Blue Zones includes: walkable environments to reduce the need for cars; increased vertical density and mixed-use diversity to encourage walking; a mix of housing options to encourage a multi-generational population; a mix of development types beyond residential and office spaces; local gathering places, parks, and plazas; locally owned farm-to-table restaurants; community gardens and rooftop gardens, and so on.

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#11

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

laurengoodwitch Report

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Jess
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wasteful and disgusting. Flushing sends up particles into the air and can spread across the bathroom so you breathe in the aerosolized waste or the potentially harmful bacteria/viruses from stool, urine, vomit...

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#12

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Direrain72 Report

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Mr Neil
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Bring a roll of blue painters tape and put a piece over the sensor while you clean then move it to the next toilet when you finish that one. It will keep it from flushing

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#13

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BreadMeat Report

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Steffen Rehm
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, we got a new delivery ramp years back, so we do not need to use the public entrance anymore. Turns out we use the public entrance since them anyways, because the ramp is highly unsafe and horrible to work with. The architect is still mad at us, he think, it was a great idea.

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Pobiner argues that today, walkability and access to green spaces are top selling points. “Buyers want neighborhoods that offer new architecture, land uses, and technology—areas that create 'intelligent' density conducive to walking and biking, and that are less costly and more sustainable,” he explains.

#14

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

ShekinahCanCook Report

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Francis
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

my bf who is a chef also hates sinks that are to small for a very large pot and/or too far away from the stove so that you have to carry the big, full and therefor heavy pot to the stove. it's something he hates in his professional kitchen and in our ymall privat one LOL

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#15

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Lenabanks4real Report

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Brian Bennett
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

You can't hang it on the hook at the top of the door if it has one - it can be reached by a determined thief. And who wants to put it on the floor

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#16

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emmmmmmber Report

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Pamda Panda
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had to get a glob of soap on my hands and let a little girl swipe it off because the soap dispensers were impossible for her to reach. This was at a ski resort, with ski schools and everything. Main lodge at the bottom of the mountain

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#17

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biancaanchor Report

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Big Blue Cat
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yeah, place where I used to work had floor to ceiling glass walls on conference rooms. Then they had to add curtains because you know, sometimes you might be sharing something you can't announce to the whole company. Also it is a distraction when you are in a meeting in a glass cube and you see people outside the cube passing by.

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#18

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snittens Report

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Mark Vosters
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2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And how about designing parking lots in northern climates that snow plows can actually maneuver around

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#19

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k_fernholz Report

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Ogre Juan
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

A Brand High School (1991) Had A Chemistry Lab With An Emergency Shower But NO Floor Drain--Contaminated Water Everywhere

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#20

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tealwaxelbaum Report

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Jenn C
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At my McDonald's the stall is so short they had to cut a hole in the door so it could swing past the toilet when it opened. You had to stand beside the toilet to get in or out.

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Felicia Dale
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I’m a smallish person at 5’2” and 130 pounds and I’ve had to straddle toilets to get in far enough to close the door and to open it, too. I always get angry about it and not just on my own behalf!

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Mary Peace
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm about the same size as you, Felicia, living in the UK and have had same problem. Friends say I'm slim so I don't know how bigger people manage.

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Little Mr Pinkness
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Handicap stall doors that open inward. I push the door open, enter in my wheelchair, and there is no room to swing the door closed. I would have to leave my wheelchair outside the stall, but there are no bars for me to hold onto to help me go inside.

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Saint Lynnie
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

So you don't accidentally hit someone with the door upon exit. They do need to increase the space inside to allow for a reasonable place to stand while you open/close the door.

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Huddo's sister
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We have quite a few (but not most) that open outwards in Australia, but they can't hit people because there is more space between where they reach and the wall/ person needs standing at sink.

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Jennifer Biness
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The people who designed our new hospital hate nurses/etc. Who's idea was it to put the sharps container back in the corner, next to the sink and behind the computer? Or have the computer able to hit the code blue button if swung the right way (did that one myself). Or put the sink that staff are meant to wash their hands at DIRECTLY next to the bed- sure, they're on isolation and I need to wear a gown, but let me take the gown off and turn to wash my hands in arms-reach of the patient. And WTF decided carpeting a HOSPITAL was a good idea? I could go on and on

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Rita Rose
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I never thought that a sharps container was part of a buildings design, as it is just a container, but all staff should agree on its location for sure

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Liesl English
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've been in a toilet stall where the toilet was not centered in the stall, but right up along the wall. My choice was to either use the toilet with my leg pressed firmly against the wall, or try to pivot and then have my ass touch the wall. 🥴

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Carrie Smigla-Didier
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yes, this is the case at every hospital I've been in in the chicagoland area! The nursing staff came in to turn off the light over the head of my bed and the doctors didn't even know how. So stupid.

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Brian Bennett
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

In the old days the call buttons had two buttons in the same cord patient pushes black protruding button inside the the call button was a white circular one around the patients button you just pushed the white one and it went out!

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Lavender Oak
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At the older facilities (built in the 70s but I worked in them in the 2000s) I worked in we had a call board at the nurses station which had light bulbs that lit up telling you which room, and then you could switch it off from the board. I've heard (in general) they stopped that so nurses don't ignore them but I don't believe it, if you ignored it the patient would just keep calling, any nurse knows that. I used to leave it lit, go check, and then switch it off when I got back so my staff would have known where I was if I wasn't at the desk. The newer builds I work at you just press the same button the patient uses, which is worse because then if they are impatient and press it twice it turns it off. Then later they'll press again and get pissed you never came before, not realizing you just didn't see it bc they cancelled it 😂

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Nadine Bamberger
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

They installed huge cigarette dispensers at the checkouts of my local supermarket, making the space between the checkouts so narrow that it's impossible to unpack the shopping cart, especially when you have a belly. I never go there anymore when I know my cart will be full. The cashiers told them it would be a mistake and now they've promised to fix it for months and nothing happened.

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Huddo's sister
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Wow, that's bad planning. In Australia we aren't allowed to have cigarettes in the open like that. They are all behind the service desk so kids can't get to them and you have to wait for a specific staff member to come to help you as not everyone is allowed to sell them either.

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Kelsey Taylor
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Ugh. I also work at a hospital and out call lights are also right BEHIND all the patient beds on the opposite side of the room from the walkway. I understand that it’s so you can press the “code blue” button from the patients bedside, but maybe put just the that button behind the bed and the call light switch in the actual walkway that you’ll be using?

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Kelsey Taylor
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also, this was even more of a pain in the butt when I was nine months pregnant and literally couldn’t reach it half the time and had to have someone else turn off the button for me

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Eucritta
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've had two surgeries now done at a hospital that has the call buttons on extensions that, unless they're tied to the rail, naturally fall right under my shoulders. I didn't realize it at first - too heavily medicated - and the nurses didn't either. Wasn't until the night shift came on a few hours later it was fixed. Not an architectural issue but definitely a problem in design & arrangement of the room. The system had the OP problem, too - it couldn't be switched off without reaching behind the head of the bed, and around the rig for the IV drip.

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Alice Parsons
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's awful for patients, too. Oftentimes, medical professionals have to lean over us and jostle the bed to get to the call button, the plugs, and everything else. I understand that long cords and such are dangerous, but I do wish that a bit more care was taken in the design. And the old IV stands always handled like the worst shopping cart on Earth.

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Vanessa Murphy
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Yes I feel you!!! I used to forget to turn the call bell off in the beginning of my clinical training!! Right above the head of the bed, not really noticeable and we have to lean and reach over the patient in the bed to switch it off!!! Who originally designed it this way??!!

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Bored foof
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My money's on squeezing out the most they can from the smallest space they can to satisfy the number of bathrooms the building code requires for the desired number of customer seats and the number of staff... Code says you need four stalls with toilets, at least I've equipped with a showerhead, and two sinks, it doesn't say all of those need to be accessible without resorting to acrobatics...

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Zia Ray
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Why don't they just put on double hinges so the doors can go out or in when needed?

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Alexandra Sanders
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

im slightly chubb but im just claustrophobic and dont like it when my leg touches the toilet bowl whan im standing so like,WHY!!!

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Raccoon
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Arg! I’m a skater,and I sometimes bring my bag with me to the restroom at the rink(so it doesn’t get stolen) the doors open inward!

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Jon Steensen
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Doors normally open inwards to prevent you from accidentally smaking them right into the face of a person who potentionally stands on the other side of the door, but cannot be seen. This issue can be solved with a glass door, or maybe just a window section, but I guess that is not really a good option for a door on a toilet stall for obvious reasons.

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Mary Jeffries
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The reason why they fold in it so that people aren’t getting hit with them as they’re walking by. It’s safer for people to get squeezed inside bathroom stall and to get clowned by a door.

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MeshaChelle
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I work in an ER and experienced this very problem just two days ago. Had to ask the patient, who was in significant pain, to stretch backwards and press the button herself. Sooo frustrating!

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Laura Mortensen
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

We have not great bathrooms at work and we have to share with all the customers, but the doors open in or out, one advantage that I am happy with.

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Seabeast
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I hate those enormous toilet roll holders that mean almost sitting sidesaddle on the toilet. Why can't they put them just above shoulder level where there is more room.

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Chris B
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Stall doors open inwards so you don't constantly hit someone outside the door when you open it.

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Heliocracy
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The doors open inwards so you can physically prevent someone from opening it against your will. With your legs.

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#22

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

MissKitTKat1 Report

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John Smith
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I have repeatedly seen paper towel dispensers that you grab the towel to pull some out, but the damn thing is set so tight all you get is a very small handful of paper. Bloody useless.

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#23

People-Share-Architects-Designers-Biggest-Mistakes-Struggles

NotAcquiescing Report

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Eucritta
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

And/or there's a 'vessel sink' like a honking great mixing bowl on a high counter. I've thought, I hope whoever designed this mess has to use this very bathroom when they're old and arthritic, and see how -they- like it.

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#24

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BobOzier Report

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Carbonel
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I’ve heard about lots of school libraries that were centrally placed in their buildings …fantastic! Centrally placed in an atrium … not fantastic. (No walls = no crowd control, no noise control, no stock control…)

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#25

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belehakalife Report

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Nicole A
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

At a school I taught in they put the drains in the center but sloped the floors UPWARDS towards the drains. So nothing would run in the drain unless the entire room was flooded with 1.5 inches of liquid. Our poor janitor was always fighting with the bathrooms and especially the ones for the little kids with bad aim. He'd have to hose the floor down and then sweep the pissy water towards the drains for a half hour to attempt to clean things.

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#26

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Wishful_Thinker Report

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Ogre Juan
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Disney Had A Coaster W/ Animatronic Bigfoot That Is Static Now. Movement Cracked The Foundation And Can Only Be Braced. A Proper Fix Would Have To Dismantle The Entire Ride. Too Expensive They Said

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#27

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Jessica_Kate_91 Report

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StellaLehggs
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

The art department at my college was connected to the architecture building, and they were the ugliest buildings on campus. The bathrooms were small and dark, the lighting was horrible throughout, the elevator would frequently stop a few inches above the floor and was slow as hell, which meant that more often than not, you were hauling projects and art supplies up a narrow flight of stairs. 😑

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#30

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youfoundbethany Report

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Ellie Rosser
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Also dishwashers! It's bad enough having to bend down to load one (really, can't the top be higher than the bench without causing armageddon?) but when you have to twist as well to reach the place where dirty dishes are stored before going in then that's just beyond irritating. Also, if I can't walk past it when the door is open I am not happy.

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