People Are Anonymously Sharing Secrets From Their Jobs That They Aren’t Supposed To Share, Here’s 30 Of The Most Surprising Ones
It’s not just detectives, wizards, and FBI agents who keep secrets at work—lots of professions have open secrets that regular folks like you and I don’t generally know about. Reddit user HannibalGoddamnit was interested to find these secrets out, so they asked the online community to share some of these mysteries with the internet.
We’ve collected the very best trade secrets, so scroll down and upvote your faves, dear Pandas. Be sure to share the open secrets from your own professions in the comments below! HannibalGoddamnit’s thread on Reddit got a lot of attention: they got 3 awards, over 11.5k upvotes, and more than 9.3k redditors left a comment.
Bored Panda reached out to HannibalGoddamnit and spoke to them about their viral thread. “As an engineering student who’s about to graduate, I have always been concerned that I may not be ‘fully’ aware of the day-to-day job details of my future position. Especially when it comes to how comfortable I will be dealing with the real professional secrets that no one would ever teach you at school and you will figure out once you start working,” the redditor told us about what inspired them to start the thread. Scroll down for the full interview.
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Your dog or cat is much more comfortable when you are there with them during euthanasia. It's really hard when people say, "It's too hard for me to be here with him." And leave the room for it. It is one of the hardest things ever, but they need you there with them. They look around for you sometimes.
That being said, if we do the euthanasia without you, we always have one staff member whose only job during the procedure is to cuddle and comfort your pet and tell them how much their owner loves them, and what a "good boy" they are.
We forget that it can be hard on the vet as well. Knowing it may be in the animals best interests doesn't make it easier, even if you do it daily.
I use to want to be a vet until I realized part of my job would be to put animals to sleep. I changed my mind almost immediately after learning that.
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I cried rivers when I had to put down one of my rats. The vet told me I could leave and I told her there was no way. You do not abandon your animal in their last moments. You don't.
100% spot on. I am so thankful that, so far, I've been able to pay extra for the vet to come to my home - their home. You make it as easy as you possibly can. They deserve that. They deserve to be with the people they love until the very last moment.
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Yeah, I never leave. My husband leaves when they fall asleep, so they won’t know he left, but I hold them until they are dead. And then for another while. It’s really hard, but I can’t imagine leaving them alone with the vet. They always hate going to the vet, they are anxious and scared and to leave them alone while getting injections and... no, I could never.
THIS. As a former veterinarian assistant, This. Is. So. True. We had people who would drop them off and leave. It was especially hard on us if it was a pet we saw frequently. I will NEVER forget the feeling of a beloved pet going limp and still in my arms. It is a literal trauma memory for me. I got to revisit it when my 11 month old son had to be sedated for an MRI and it caused a small panic attack. My logical brain knew my child was fine, but my BODY remembered all those limp, dead pets. I know it's difficult for you, but please, take a second to think of your vet staff. Our hearts are hurting too, even if we're too professional to let you see it.
Being with both my Doberman and then my cat when their times came was heart-breaking. Cried for days, but I could not have let them go without being loved and cuddled.
Our dog is 17... And he's my best friend. He doesn't eat much, he's shaky on his legs, we bring him out in the garden every few hours or else he "forgets" himself on the floor. He pretty much only accepts hot dog sausages for food. I have to bring him to the vet and I'm crying right now. I've been pushing the moment for a few weeks now. I will stay with him
Remember what is best for him, his comfort and his quality of life. Put him first. Hurts like hell, but you would have treated him right and with compassion.
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Saying a prayer of thanks that I have never needed to euthanize a pet. (Though why it is legal to show such a mercy to an animal, but not a human, is a mystery to me. Everyone should have the right to die on their own terms.)
I am constantly amazed we extend this kindness to animals but make our loved ones suffer for years.
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I am truly shocked that anyone would just leave their pet to be euthanised!? It was the hardest thing to be with my old 17 year old doggie during her time, but it never even crossed my mind to let her go through it alone. I find it horrific that people don't do this!
I feel ya... My dog is 17 and I've been pushing the moment. I will stay with him
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Now I'm crying. I NEVER leave the pet alone. Heck, we didn't even do that to animals that were "just farm animals"... We take responsibility for the life, and when we take the responsibility for death, we owe it to the fellow creature to be there.
My mom still rages about a terrible vet that just stuck our dog with a needle without giving us time to say goodbye, or even all be in the room with her. Never went back to that vet.
Omg I'm so sorry. What the hell is wrong with that vet?
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This is so heartbreaking, I couldn't believe my neighbour when I took their dog to the vet and they didn't came as well, so I hade to take the dog for her last walk and sit with her crying until it was over. It still brings tears to my eyes just thinking of her.
Dearest Maria.. I am so glad that you were there for that poor pup. You know that she appreciated that so much. Thank you
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I've only once had a 'bad' vet do Euthanasia, and even then they were only 'bad' to my kid, not the animal ('Mum can buy you another cat!' is...not...the right thing to say). Every other vet has let me or other family members hold and cuddle the critter during the process. I've seen plenty of vets hug or comfort owners too.
This happened with my dad when we had to put down our 4yo boxer who had kidney failure (he'd had problems his whole life and unfortunately reached a point we couldn't do anything about). But, in my dad's defense, he has pretty bad PTSD so dealing with stuff like that at the time was almost impossible for him. I stayed with our baby boy and cried for us both so our dog wouldn't have to be scared and alone. Sometimes, though, it can be very, very hard.
let others kill your pet is hard enough but being sellfish enough to not be there for his last moment it's really cheap. it's F*****g hard i'm sure of it, i have 2 dogs and it would be hard, i'm pretty sure i'll cry like a baby but it's a duty we can at least give him this comfort
No. No, I couldn't leave my boy. My husband left the room and I refused. I will be with all of them until the end. It was one of the hardest things I've ever done and 4 years on I still cry, but he was NOT going to be alone.
How could someone not be with their pet? I know, it's hard .. but your pet need you one last time. Don't leave your pet alone. Just don't. Please. 🐾🐾
I was with my dog when he was put to sleep and it was hard and awful, but it would have been more awful for him to die alone without his person loving on him.
As a CVT of 20 years, I will never, ever judge someone who doesn't want to be there during their pet's euthanasia. That is an extremely personal decision and there is no right or wrong. I elected not to be there when my cat was euthanized. For me, I didn't want that to be my last memory of him. I can't fault anyone for their decisions on this.
It is hard, but it's necessary. I feel bad for the families losing pets now under quarantine. It's heartbreaking.
I can't imagine not being there with my animal in their final moments. The only thing that makes it easier is knowing their pain will be ending. Mine is just beginning, but I will never not be there telling them how much I love them as their take their final breaths.
I can understand why you would do that but some people get it done for the most ridiculous reasons. it just makes me sad
Not sure if I have been lucky or not but I have never had an animal put down. Did have one that would have been but she passed on in my arms just as we pulled into the vets parking lot. Had a few that went in their sleep from old age. Our fluffy boy Floki is only 3 so hopefully I don't have to worry about this for a long time. I know however it happens I will be there to comfort him the way he comforts me when my pain levels are really high.
We had to put our 14 yo dog to sleep - she was paralyzed below the waist and her internal organs started giving out. We were with her all the way - my mom, dad, and I. My daughter and her best friend also came to say goodbye, although we did not let them stay in the room for the final procedure. We gave our Chloe all her favorite foods, even the ones she was not supposed to eat. And we all held her until her heart stopped beating. It's been 4 years, and I'm crying now again...
Unfortunately I had my best friend and companion "Shylo" put to sleep a month ago. The Vet came to my home where he performed the sad task. I cried and so did he. The next day he sent me an email, telling me that for him putting any animal to sleep has always been the hardest part . I replied, dogs are born to break your heart. So are cats ,horses and any other animal that becomes your friend. There are truly wonderful and caring Vets out there.
Awww this makes me so upset. 😥 I had to put my dog down last year, he was over 16 and had doggy dementia and had stopped eating, and was really unhappy. I stayed with him and he licked my face when I was crying before he drifted away peacefully.
If you are willing o put your animal friend to death (hopefully to put them out of their misery only), why bot be there for them in this final step?
I had to put my kitty down and I cuddled him crying like a baby. I don't know how long I sat there holding him after he passed. Not long after the vet clinic sent me a sympathy card and they all signed it. I started crying again...it was comforting to know that they cared. R.I.P. Leo!!!
I was with my dog when He had to be put down in 2014. Had his little head in my hand when the vet admistered that shot. Although he was blind, he turned his little head towards me and it was like he was saying "Thank you, Ma".
I live in Denver, where we're really fortunate to have many vets who do house visits so furry family members can be ushered out of this world in the comfort of home, surrounded by loved ones. I've read on NextDoor.com of vets who have programs for young children to tell them about a pet's declining health and suffering, and teach about death.
I know it's hard for people but I would never leave my dog then. They need the hugs.
I've had to put 3 pets down and it never gets easier. I cannot imagine not being there, looking into their eyes, stroking them, and telling them "I love you always. It's okay." Yes it hurts more than anything, but it's about returning all the love they have given you in your life!
I could never leave a fur baby on their own for this, if you can't be with them at the worst time you don't deserve the best times. Crying now remembering the babies I've lost.
We have been there for the end of life for all our pets. You must do this, they would do the same for you.
We've never let one of our pets go without someone being there. They're family, you wouldn't abandon your grandmother on their death bed, why would you abandon your cat/dog/whathaveyou? I've personally been there for two, and yes, it was the most difficult thing in the world for me to say goodbye to both of them, but I couldn't let my buddies go alone and scared.
The last time, ours went. I stoke it's head, while the doctor gave the injection. The doctor said it was the most peaceful moment she has ever come across.
This is a time when I put my own needs aside to do what is right for another creature. No matter how much it hurts me to be there, I know my cat or dog needs me more. I had to put down my elderly poodle a while back, so I know.
When it was time to euthanise our old Staffy, we got a vet to come to our home to do it. More expensive - but less stressful! - for everyone, including our beloved pet.
Your pet may have only been just a part of your world, but to them, YOU are their world. To leave them during their last moments with strangers and people they don't know can make it so hard on them because they are only looking for you, their comfort and safe person. Yes, it's hard on you, but think of them as well.
All my babies are in my arms when they leave. Old age, illness, or injury. I refuse the ever leave them. They were all rescued, I swear to each of them that they will never be left alone or behind again. They are cremated and will always be with me. And as I type this my 2 year old good boy brought me his toy and dried my tears.
Thank you for writing this. It made me cry, however I will now not be so selfish again by not staying even if my heart will hurt, it is hurting anyway when we have to make that decision when it’s time to say goodbye.
There are services in the US (maybe elsewhere) where a vet will come to your home for it. It ended up being the same cost as going to the vet. It was so compassionate. I cradled my pupper's head. The vet gave her an injection to calm her. She waited until I was ready to give her the lethal injection. My dogs are petrified of going to the vet, so being able to be in their own home was some comfort.
That just breaks my heart, how could you not be there for them when they loved you with all their heart.
Maybe your family will have lunch while you breathe your last. It's so hard, y'know.
My friend had to put down her 20 year old cat. She couldn't go into the vet's office due to Covid19 measures and had to say goodbye outside the office. Not being able to comfort her cat at the last moments really tore her up. Was incredibly sad to watch my friend put her cat in vets arm and close the door to the office
If you're not willing to see your part of the bargain all the way through to the end, don't get a f*****g pet, because you're too weak and selfish. Too hard for you? Too goddamned bad. Get in there and help your dog or cat, who has given you NOTHING but years of unconditional love and companionship, leave this earth with love and dignity.
And I just started crying. I had to put my baby down last July. She was dreaming about running (which she couldn't do anymore) at the end.
Vets have high suicide rates for a reason. It’s a job they get into because they love animals, and then they spend a good amount of time having to put them down.
I have been in the room with my baby. One of the hardest things I have ever done. That last breath killed me. But I was there to hold him.
No reason to euthinize animals bc of a lazy decision made by a vet who'd rather kill the dog than treat them.
This kind of reminds me of Of Mice and Men where Candy's dog died and he knew he should have killed him himself
God also gave us free will and the ability to help others. Euthanasia is a gift that those in the veterinary world have and it should never be taken for granted or looked down upon.
Load More Replies...Vet worker here. Probably doesn’t count as a “secret” but we absolutely do pet your cats and dogs a lot when you bring them in.
I am in IT
We don't always know WHY the fix worked and we don't care.
oh this is so true. 9 years in IT and i still don't care if it works as long as it works
“So that made me wonder, out of mere curiosity, why can’t people just share some of whatever they have been holding back as ‘open secrets’ related to their professions? Secrets that can be interesting to know and fun to speak about, with no harm at all!” HannibalGoddamnit said.
The redditor admitted that they never expected their thread to go viral. “I was expecting perhaps to get some funny jokes about how big named professions are actually so boring, but not thousands of ‘Oh God, have mercy’ secrets!” they explained.
“I have received messages from fellow redditors saying they have spent a lot of time reading the thread, and how it was ‘a good read,’” HannibalGoddamnit shared how happy Reddit’s reaction to their thread made them. They told us that the most shocking comment for them personally was the freelance ghostwriter’s tale about how Russian and Middle Eastern men publish ghostwritten romance or erotica books under female pen names and flood the market.
Bartender here: if you're cool I will absolutely bend over backwards to make sure your night goes amazing. That means extra stiff drinks, remakes if you don't like something, faster service, etc. You don't even have to tip THAT well, just treat me like a human and maybe have a funny story to make my night go faster.
If you're mean to me you get exactly what you ordered and not a mL more.
Work in telecommunications. 5G does not cause Coronavirus
Former psych ward tech here.
Patients and visitors alike used to frequently complain about all of the ridiculous and specific rules that we had on the unit (patients can’t use the TV remote themselves, use a standard regular sized hair tie, etc). We don’t make those rules just because. Each and every rule has a very real story behind it that we cannot divulge to you. People are terrifyingly creative when they really want to hurt themselves.
These incidents may never happen again, but we don’t want to take that risk. And so, a new and seemingly stupid rule is born.
Bored Panda asked HannibalGoddamnit what would happen if everybody found out everyone else’s professional open secrets. They said that this would have a “considerable” impact on society. “I really hope that no one will take advantage of it in a bad way.”
They added: “It was really brave of all of the people to share what has always been untold. The thread needs to [be shared] as widespread as [possible], for it is a national treasure. I thank everyone who contributed to the thread. I was just the conversation starter.”
I work in a nursing home. Your sweet little Meemaw and Pawpaw are as***es. I worked at Walmart before my nursing home and I had way fewer problems with rude, entitled, and plain malicious people than I do now in nursing. Almost all of the men sexually harass the female staff too. Including, but not limited to, sexually explicit comments and requests, grabbing, groping, flashing, masturbating, etc etc. This is, surprisingly, much more common amongst completely cognizant residents than it is amongst those with dementia. Its an extremely difficult job and no one gets paid enough, especially not the aid because we’re the ones exclusively dealing with almost all of the stuff mentioned above.
I always found it weird that people always think of old people as sweet, loving, caring people. Those people who have been a******s their whole lives, will be old a******s as well. They don’t suddenly drop their racist, sexist, mysoginist, etc views just because they aged.
I’m a furniture upholsterer, and the amount of times other ‘professionals’ just recover the old fabric and filling drives me mental. If you’re paying for reupholstery, ask for progress photos. Nobody needs all that nasty old fabric hidden underneath and it’s not fair to the client as they don’t necessarily know any better (nor should they have to)
Some of these secrets blew our minds. As it turns out, things like dummy thermostats actually exist to stop people from fiddling about with the temperature. Not all IT specialists know (or even care) why the fixes they attempt really work. While most regular broadcast radio shows play prerecorded music and song requests from callers and the DJs have no control over what songs play: if you call in to request something, you’ll find that the lines are busy.
Some professions can be chock full of things that ordinary people know nothing about. For instance, The Guardian talked to a whole bunch of people to learn more about the mysterious things that go on behind the scenes.
A priest told The Guardian that a lot of people “don’t really know if you’re a real human or not.” People look at you weird if you’re dating someone or when you go to the gym with your collar on. While getting professionals to listen to you is incredibly difficult during meetings because you believe in God.
I worked as a retail a manger in the past. A customer’s attitude and approach is about 99% of the reason someone would help them solve a problem.
Sale ended yesterday? Your return is past the date? You want a better price on a clearance item?
Be a normal kind person and you’ll usually get your way. If you start off being sh***y or demanding then,
“Sorry, I can’t help you, it’s store policy.”
Teacher here. I learned early on in the game that there are a lot of supplies we don't have to pay for if we just know where to look and how to ask nicely. Want to have a lesson about plants? Go to a grocery store/florist a few days ahead and ask if they can set aside their dying flowers for your class. Need cardboard? Ask a store for their old boxes. I've even heard of my colleagues just going to stores and asking for donations and explaining why, and getting new stuff for free. It's amazing how much people are willing to go out of their way to help educate kids.
That most of those "3 people have booked this hotel today" or "4 people are looking at this prodocut right now" pop-ups on travel agency website and ecommerce sites are lies. Totally static and made up.
Meanwhile, an undertaker told The Guardian that it’s a cut-throat business that’s very competitive. However, the job itself isn’t depressing, according to that one undertaker: they feel happy to learn so much about humanity doing the job that they do.
A judge revealed that behind closed doors, most judges (even the most experienced ones) are way more anxious about their jobs than we realize. The decisions they have to make weigh heavily on their shoulders because they’re supposed to make sure that everyone receives justice. We have a sneaking suspicion that it’s not just these ‘exotic’ professions that are full of secrets—everyone, from janitors to call-center employees is bound to have something to share.
We don’t actually know how general anesthesia works at the molecular level. There are theories but nothing concrete.
Cinema theatres are full of bugs. No matter how much you clean, bugs will live off the food dropped and are very good at hiding, even exterminators can't get them all. Plus, with all kids of people coming in, they bring in bugs, fleas, lice etc and we can't refuse service just because someone absolutely stinks. Think about that next time you sir down. Not unheard of for cinema workers to keep your lost property and cash they find. Though most staff won't, one or two deffo will. High value lost property gets given to managers to 'deal with'. And yes this absolutely includes 'upmarket' fancy cinemas.
Most people who work in IT support really aren't more tech savvy than the average user. They just know how to Google.
My friend is a doctor. He said that hospitals always overcharges the patient. One solution to this is to ask for an itemized invoice, and more often than not, there will be a significant reduction in the invoice.
If you ever hear your local morning radio guy interviewing someone that seems too famous to talk to a local radio guy, that's because that celebrity recorded an interview and their audio was sent to radio stations everywhere, then the local guy rerecords the questions.
I stopped listening to radio a long time ago. Mostly because of the ads. They're way too loud and talk as if everyone listening is a complete moron. The ones trying to be funny actually aren't. The other reason is the limited playlist. You're playing "Jack and Diane" five times a day while not playing any of hundreds of far better songs at all. So I just roll my own playlists and skip the radio completely.
If you see twelve different sellers for an item on Amazon, in all likelihood the total number of sellers is probably three to four, all of whom have multiple names selling the same item at different prices.
eBay too. Price is lower but shipping cost is higher. But the end cost is the same.
I work at a jewelry store that produces custom pieces. Diamonds and other precious stones get dropped and lost, by everyone, constantly. 3 or 4 times a day you will hear "Fu*k! Nobody move! Get the flashlight!" I saw the owner drop a whole tray of sapphires one day. Pretty sure part of his soul died. We're usually more careful with customer's stones, though. Usually.
Teachers do have favorites.
The majority of regular broadcast radio shows are pre-recorded. If a DJ is broadcasting live (usually the morning shows), they still have no control over what music plays, it's all pre-programmed. They'll usually record phone requests and replay them during the voice break before the requested song is scheduled to play anyway, to make it seem like they're playing/taking requests. When the studio is empty, all phone lines are set to "busy", so no one calls and realizes there's no one there to answer.
We have a radio station here that brags about their massive collection of music, but their actual playlist in extraordinarily small. I wish we still had locally-run stations with DJs who are free to play what they want. I think KTHX in Nevada is still like that, but I haven't lived there for a while.
At the airlines, we generally have no idea where your bag is at any given time. It follows a chain of events to get to the right place. If it ends up missing, no one is "looking" for your bag. Your file gets loaded in a computer and when your bag is eventually scanned somewhere, a person is notified to grab it before it moves on to somewhere else. This also means, if you jump to an earlier flight, there is a strong chance that your bag is going to fly on the original flight. The time is usually too little to go find it, retag it and get it to a new flight. If you jump to another airline and we have already retagged it/ handed it off to a different airline, it is done. We are not going to be able to retrieve it. It is flying on that flight.
Just because your bag tag shows CLT on it does not mean it was accidentally sent there. We often send bags through multiple cities as it will reunite you and your bag, hours faster than the next direct flight. Sometimes, we even send it on other airlines that you never even flew on. We may even send it the other way around the globe. Ex. LAX to DXB(Dubai). You may have flown through London on British Airways, but the fastest way for me to send your bag may be through Seoul, South Korea on Delta and Korean air.
We try our best but it's a question of volume, staffing, time, and technology.
I don't mind how it gets there, or even if it has more air miles than I do, as long as it arrives at the same destination as me, and it's twirling around on the carousel, undamaged, when I get off my flight. Given that I only travel locally, it's unlikely my bag will go walkabouts, but I like the idea of it having a good time.
I can fix most people's computer issues by doing 3 things:
run a free scan from malware bytes
open up msconfig.msc from typing it in the start menu, then going over to all the services and startup items and turning off so much crap that is either a virus (says Unknown or a blank, for the manufacturer name) or unnecessary (you can google if you don't know, plus click the box that says hide microsoft to dumb it down a bit).
Make them a new user account that doesn't have admin rights (they'll need to put in a admin name and password when they really want to install things, no need to always be logged in as an Admin.. click bait will kill your pc).
Then doing a few reboots... i teach this to family
I let my students cuss around me as long as they use it properly and it isn't offensive. They don't know this rule, only I do.
Dummy thermostats are pretty common.
It basically works like a placebo where people feel more comfortable when they think they have control over the room temperature. It results in way fewer complaints.
The recycling market is way down in the US because China had stopped accepting most of our recyclables. So, a lot of what you think you're recycling is just ending up in the landfill anyway.
I have yet to understand the benefits of recycling when I hear how much energy it uses and costs and whatever else. SO, why aren't we forcing manufacturers to use biodegradable materials? Why aren't we putting the responsibilities on the source instead of the consumer... Between costs of items and the increase in online shopping the consumer is the last person concerned with these materials... *duh*
The sheer magnitude of criminal cases that detectives have that will pretty much never even get looked at, much less investigated due to a massive lack of staffing.
One big issue is that over 25% of prisoners are non-violent, low level criminals with low risk to public safety that would be better off with community service, probation or education. That is approx 364,000 people in the US alone. That would save about $20billion annually which could pay for more investigators, police, probation officers, education programs, school teachers, doctors etc.
Most hospitals are actually crazy trusting about who they release dead bodies to when people die.
Often times I show up with just a gurney, and someone’s name scribbled on a post-it note, and they just let me walk out with somebody’s grandma without asking my name or getting ID or anything.
That just because something is patented doesn't make it any good. Stupid [crap] is patented every day.
Yes, but I think the point in bragging that something is patented is to say it is unique enough to recieve a patent.
As a freelance ghostwriter, most of my clients are Russian or Middle Eastern men who publish five to ten ghostwritten romance or erotica books a week under female pen names. They spend 10k a month and double or triple that by flooding the market. At one point one client told me he had six of the top ten Regency Romance spots on the paid best seller list.
Note: this post originally had 88 images. It’s been shortened to the top 30 images based on user votes.
Delivery driver here- the time you are told it will take for delivery is not exact, so please don't leave your house. No matter how long it takes to get to your house the food will never get cold. Your doorbell doesn't always work. Stop sending your small children to the door. Unless you ask for something, we are not going to bring it. We know what the weather feels like because we are already outside. We don't care that your dog is just playing, we still don't want to deal with it. Please wear clothes when you open the door. We remember the people who don't tip. Just because you paid with a credit card doesn't mean we can just leave your food sitting around. So just open the door. Delivery drivers are not allowed in certain places such as jails, mental hospitals, plants, and factories. If you order at these places, you will have to come out to us, no exceptions. Most importantly: I am a female, so please don't say something that will make me afraid or uncomfortable to deliver to you.
I think a lot of these were written by people who worked in one crappy place, or who are just crappy employees themselves, and assume that the whole industry is just as crappy as they are.
I agree with you because some of these just sound like excuses for not doing a good job. The IT ones really don't make any sense. If you don't know what you are doing then why are you in that job?
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New car dealers sales here: the secret is that we want to sell you a car, and we want you to be happy with the purchases. We are here to help and guide. You, the buyer, have the control at the end. Most are professionals and not here to screw you, we want repeat business and referrals. Work with us. 80% of the problems occur because customers hold on to information needed to help you with a big purchase. They build that "wall".
Cannot agree with you more and this is why I always go to the same person. Just gotta watch some of these sales managers out there because I've personally encountered one that played so many games, they lost the sale.
Load More Replies... Retired nurse: 1. In nursing school, we spent a day in each department of the hospital. One day in central supply, no one was around so I began thumbing through some inventory/order books with cost and charge prices. This hospital was charging an average of 800% more on every item the patients were “given” during hospitalization. 2. You will never know everything that goes on in a hospital and how many times nurses have saved you from negligent harm or death.
Medical information and advocacy volunteer with medical training here. MOST PATIENT ADVOCATES WORK FOR THE HOSPITAL NOT THE PATIENTS. That is why I am an unpaid volunteer. If htey don't pay me, they don't own me. (or the others in our group, most of us retired or former MDs/NPs, etc.) A hospital-paid patient advocate will be there to shunt you to social workers and protect the hospital from legal action. No rat's butt given for a patient or their family, no medical knowledge. That's why our group formed. Patients need voices and translation, not another person handing over the number for local social workers...
I make and print 3D models from home and the number of a-holes I come across in this business is frightening. Can't seem to understand why something takes so long/costs so much when it comes to printing and don't get why the model looks like it does when it comes out of the printer (the print lines etc) and get all s****y when I try to explain there's only so much detail a printer can do. Or ask me why I can't print it as cheaply as X-site online..and I tell them because there's only me doing the work and I only have one printer. Oh and also? Be a prick to me when you're ordering and guaranteed I'll up the price a little. Be a complete condescending twat and you'll get told to shop somewhere else. I have enough work that I can refuse an order at least once a week :)
Ditto. I always overcharge against my cost to avoid exactly that. If you agree to the price, you get the discount and I work on shaving printing time and support costs in your favor. The worst kind? People who have seen 200 hours of printing and finishing on a model, and want it in 3 days... Sorry, go somewhere else. The look on their faces when you turn people down is priceless...
Load More Replies... Former technical support rep, the company I worked for had a $30 allowance per customer. What this means is, on any given call/customer, we could provide up to $30 of complimentary service, including free shipping upgrades, shipping refunds for late delivery or miscommunication of shipping estimates, return shipping labels, etc. Most companies should have similar policies, though not all. And yes, if the customer is pleasant to deal with, or if they had a technical problem that required a long, drawn out call (we could often have upwards of 3 hour calls on our team, potentially longer), I would do my best to use that $30 (sometimes more with supervisor approval). I would also go out of my way NOT to use that $30 if the customer was a d**k.
Corporate IT here. You have no idea the power we truly wield. We'll never tell you. Your nightmares pale in comparison to what we see and can do
Doctor's Office. Don't pull the "I'm going to tell the Dr. you won't help me and they'll fire you." If you think you're more important to the Dr than their office staff or have a better relationship, you're going to be sadly disappointed at the inaction you'll receive. I've had Dr's throw patients out of the office because they were harassing the office staff. Regardless of what you may think, most Drs have more patients than they need. Getting rid of one little blowhard who is a pain to their staff is a good thing.
I feel #19 so hard. The amount of time I've spent crawling around the floor looking for diamonds is ridiculous. Also, diamonds are not rare at all and are so ridiculously overpriced. Quality craftsmanship, however, is worth every penny.
Warehouse Storeman here, my Dad also works as essentially a salesperson at the same place, when you order something and it takes longer than it should to arrive and/or is the incorrect stock, it is usually the warehouse staff's fault. Occasionally what you ordered is not what you wanted, unclear descriptions, weirdly modified vehicles, inaccurately made parts and just plain mistakes are the most common culprits there (always check the invoice in those cases to ensure the stuff you have is what you paid for). It is quite rare for the person who spoke to you, to have been the one who stuffed it up. Also, we are able to get certain genuine parts to you cheaper than the dealer could, so a little advice, go to your local mechanic for most work you need to do on your vehicle unless you get free scheduled servicing.
Delivery driver here- the time you are told it will take for delivery is not exact, so please don't leave your house. No matter how long it takes to get to your house the food will never get cold. Your doorbell doesn't always work. Stop sending your small children to the door. Unless you ask for something, we are not going to bring it. We know what the weather feels like because we are already outside. We don't care that your dog is just playing, we still don't want to deal with it. Please wear clothes when you open the door. We remember the people who don't tip. Just because you paid with a credit card doesn't mean we can just leave your food sitting around. So just open the door. Delivery drivers are not allowed in certain places such as jails, mental hospitals, plants, and factories. If you order at these places, you will have to come out to us, no exceptions. Most importantly: I am a female, so please don't say something that will make me afraid or uncomfortable to deliver to you.
I think a lot of these were written by people who worked in one crappy place, or who are just crappy employees themselves, and assume that the whole industry is just as crappy as they are.
I agree with you because some of these just sound like excuses for not doing a good job. The IT ones really don't make any sense. If you don't know what you are doing then why are you in that job?
Load More Replies... New car dealers sales here: the secret is that we want to sell you a car, and we want you to be happy with the purchases. We are here to help and guide. You, the buyer, have the control at the end. Most are professionals and not here to screw you, we want repeat business and referrals. Work with us. 80% of the problems occur because customers hold on to information needed to help you with a big purchase. They build that "wall".
Cannot agree with you more and this is why I always go to the same person. Just gotta watch some of these sales managers out there because I've personally encountered one that played so many games, they lost the sale.
Load More Replies... Retired nurse: 1. In nursing school, we spent a day in each department of the hospital. One day in central supply, no one was around so I began thumbing through some inventory/order books with cost and charge prices. This hospital was charging an average of 800% more on every item the patients were “given” during hospitalization. 2. You will never know everything that goes on in a hospital and how many times nurses have saved you from negligent harm or death.
Medical information and advocacy volunteer with medical training here. MOST PATIENT ADVOCATES WORK FOR THE HOSPITAL NOT THE PATIENTS. That is why I am an unpaid volunteer. If htey don't pay me, they don't own me. (or the others in our group, most of us retired or former MDs/NPs, etc.) A hospital-paid patient advocate will be there to shunt you to social workers and protect the hospital from legal action. No rat's butt given for a patient or their family, no medical knowledge. That's why our group formed. Patients need voices and translation, not another person handing over the number for local social workers...
I make and print 3D models from home and the number of a-holes I come across in this business is frightening. Can't seem to understand why something takes so long/costs so much when it comes to printing and don't get why the model looks like it does when it comes out of the printer (the print lines etc) and get all s****y when I try to explain there's only so much detail a printer can do. Or ask me why I can't print it as cheaply as X-site online..and I tell them because there's only me doing the work and I only have one printer. Oh and also? Be a prick to me when you're ordering and guaranteed I'll up the price a little. Be a complete condescending twat and you'll get told to shop somewhere else. I have enough work that I can refuse an order at least once a week :)
Ditto. I always overcharge against my cost to avoid exactly that. If you agree to the price, you get the discount and I work on shaving printing time and support costs in your favor. The worst kind? People who have seen 200 hours of printing and finishing on a model, and want it in 3 days... Sorry, go somewhere else. The look on their faces when you turn people down is priceless...
Load More Replies... Former technical support rep, the company I worked for had a $30 allowance per customer. What this means is, on any given call/customer, we could provide up to $30 of complimentary service, including free shipping upgrades, shipping refunds for late delivery or miscommunication of shipping estimates, return shipping labels, etc. Most companies should have similar policies, though not all. And yes, if the customer is pleasant to deal with, or if they had a technical problem that required a long, drawn out call (we could often have upwards of 3 hour calls on our team, potentially longer), I would do my best to use that $30 (sometimes more with supervisor approval). I would also go out of my way NOT to use that $30 if the customer was a d**k.
Corporate IT here. You have no idea the power we truly wield. We'll never tell you. Your nightmares pale in comparison to what we see and can do
Doctor's Office. Don't pull the "I'm going to tell the Dr. you won't help me and they'll fire you." If you think you're more important to the Dr than their office staff or have a better relationship, you're going to be sadly disappointed at the inaction you'll receive. I've had Dr's throw patients out of the office because they were harassing the office staff. Regardless of what you may think, most Drs have more patients than they need. Getting rid of one little blowhard who is a pain to their staff is a good thing.
I feel #19 so hard. The amount of time I've spent crawling around the floor looking for diamonds is ridiculous. Also, diamonds are not rare at all and are so ridiculously overpriced. Quality craftsmanship, however, is worth every penny.
Warehouse Storeman here, my Dad also works as essentially a salesperson at the same place, when you order something and it takes longer than it should to arrive and/or is the incorrect stock, it is usually the warehouse staff's fault. Occasionally what you ordered is not what you wanted, unclear descriptions, weirdly modified vehicles, inaccurately made parts and just plain mistakes are the most common culprits there (always check the invoice in those cases to ensure the stuff you have is what you paid for). It is quite rare for the person who spoke to you, to have been the one who stuffed it up. Also, we are able to get certain genuine parts to you cheaper than the dealer could, so a little advice, go to your local mechanic for most work you need to do on your vehicle unless you get free scheduled servicing.
