Rain Dove, a non-binary model, has a unique policy of responding with kindness to the people who message them on Instagram, even if some of the messages initially lack it.

The model’s answer to “are you a man or a woman” is “I am I.” They respond to crude and even violent messages by asking how someone’s day is going, give compliments even in response to insults, and use humor and absurdity to deflect uncomfortable questions. And it might sound a little new-agey, but sometimes Dove finds that responding to someone with compassion and interest is enough to make them re-examine their initial judgemental reactions.

Image credits: Rain Dove

This time, the message was from a parent who was angry and confused that their child had asked for a binder, an article of clothing used to flatten one’s chest. Dove stayed calm, prompted the parent about their reasons for feeling that way, and managed to turn it into a teaching moment by appealing to concern for the child’s well-being.

Image credits: Rain Dove

Image credits: Rain Dove

Image credits: Rain Dove

Image credits: Rain Dove

Image credits: Rain Dove

Image credits: Rain Dove

Image credits: Rain Dove

Image credits: Rain Dove