Retail and restaurant work are some of the hardest jobs in the world. It’s not necessarily because of the insane hours and low pay (though that too is an issue) but more because of a particular segment in the business’ client base—the people who have nothing better to do than to be annoying, obnoxious, or flat-out aggressive towards the employees for insignificant things or even for absolutely no reason.

The guy or gal behind the official McDonald’s Twitter account recently had a bit of an emotional meltdown because of this and tweeted a cry for empathy through the official channel. And a vast number of companies and people came out to give some emotional support.

It’s fun when brands are real about things—it’s even more fun they also talk to each other on Twitter

Image credits: McDonalds

So, around a week ago, the official McDonald’s Twitter account posted what could be called a mini rant mixed in with a plea for empathy. It read: “it’s always ‘when is the McRib coming back’ and never ‘how are you doing, person who runs the McDonald’s account.’”

Now, McDonald’s on Twitter does have a hefty amount of followers—3.6 million, in fact—but I don’t think they ever thought that such a simple request would go a long way.

McDonald’s tweeted a cry for empathy because nobody asked how it’s doing—but Microsoft responded!

Image credits: Microsoft

It was a brief, but wholesome convo of love and support

Image credits: McDonalds

Image credits: Microsoft

One of the first to respond was Microsoft—you know, the ginormous computer software developer founded by the phenomenal Steve J… I mean, Bill Gates.

They posted a simple tweet that acknowledged the McDonald’s social media marketing manager’s existence and showed interest in them: “Dear person who runs the McDonald’s account, how are you doing? All my best, Person who runs the Microsoft account.”

And Microsoft wasn’t the only one to do this as soon a number of other brands jumped in

Image credits: McDonalds

Image credits: instagram

Image credits: McDonalds

Image credits: facebookapp

This led to a very pleasant conversation between the two, with McD’s asking the same and also asking for help with remembering their computer password, to which Microsoft responded that they’d be glad to help. Also, giving a huge shout-out to the McRib.

It wasn’t long until other brands responded to McDonald’s tweet. Starting with xBox, one of Microsoft’s companies, then the likes of Messenger, Instagram, and Facebook, Adobe, Target, HBO, Pantene, and even McDonald’s UK jumped in to share their own gripes and to show support for McD’s!

Some sent their love, others shared what gripes them the most when it comes to people asking questions

Image credits: McDonalds

Image credits: McDonalds