Let’s have a big round of applause for all the baristas out there who smilingly greet us grumpy in the mornings and send us off with a great start to the day, aka the morning cup of coffee, on which everything that waits ahead relies. Meetings, dates, calls, you name it.
So let’s just all imagine the uncaffeinated bunch of clients Starbucks workers see every day. In fact, we don’t need to imagine that, thanks to the Reddit community which goes by the same name, r/Starbucks. Here, the employees of the popular coffeehouse chain spill it all, the good and the bad.
Below, you'll find the stories they shared about the most awful clients, craziest orders and everything they had to deal with at work and it’s just pure madness. After you're done reading this one, be sure to check out part 1 with more Starbucks horror stories.
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My Dog Passed And They Told Me To Come To Work Anyway So I Quit. Her Name Is Eva
Support The Workers
This Would Be A Great Stress Relief Practice
Go watch "Clerks" or "Fight Club".. You're not your job.. Your job doesn't dictate your behavior.. Just know there may be consequences for your actions.. You may get fired or you may gain the respect of people worldwide.. You never know.
According to Starbucks' careers website, baristas are the face of Starbucks. The popular coffeehouse chain states that “They are an important part of our customers’ days, and experts in handcrafting delicious, perfect beverages.” Moreover, “Baristas personally connect and create moments that make a difference and work together to create a welcoming store environment,” says the company’s website. Starbucks argues that baristas are the ones who bring their mission and values to life “while proudly wearing the green apron.”
Pouring One Out
You just need to be polite and reasonable. That works everywhere.
An Inspiration To Us All
If Only All Customers Were Like This
So what exactly is the company looking for in the people who greet customers every day? Well, Starbucks argues that you’d make a great barista if you are a “people person,” and enjoy meeting others, love working as a team and appreciate the chance to collaborate, understand how to create a great customer service experience, have a focus on quality and take pride in your work. So if you press apply for a barista position on their website, you’d be surprised how much importance they put on social and interpersonal skills. No wonder why, when you look at the clients they have to deal with on a daily basis.
*ehem*
“Please Don’t Verbally Assault The Baristas”
"Managers Favorite" Lmao
honestly calling it the "ghost refresher" is pretty cool. Also great that they're giving it for free
On the other hand, working as a barista at Starbucks is still viewed as a first job for college students since the company is flexible with working hours and has many locations to meet your needs. According to Indeed.com, average Starbucks barista hourly pay in the United States is approximately $12.55, which meets the national average.
However, like many companies, Starbucks faced labor shortage in 2021 and announced it was raising their average pay up to $17 an hour starting late January 2022. Around the same time, the company also announced that it was investing in training, as well as redesigning its "Barista Basics" guide and adding more training time.
When They Drive/Walk Past The Tip Jar
Working Thanksgiving Sucks, So I Made All My Baristas Gift Bags! Thank You For Everything You Do
these gift bags honestly look really nice, a card, a cup, and whatever else you put down in there. Definitely made thanksgiving better.
and it looked like they are all different (hello Kitty, ninja turtle,...)... seems to be a good effort to be customized for each worker. I am sure the manager have close to no budget given by the Company for worker's gifts
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I appreciate the sentiment but giving a barista a cup of coffee and a coloring book is like giving a zookeeper a shovel and a coloring book. You can get a shovel everyday at work and your customers give you crap all day so all you see is the shovel .
This is a Supervisor providing gift bags out of their own pocket. This has nothing to do Corporate. They would never be so generous or caring.
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Not up to the manager to decide the worker's pay, that comes from higher up. She was trying to compensate for the way they were underpaid and underappreciated by corporate.
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''But don't ask me for a raise, common' you had bag filled with goodies''
I clicked through and it was a customer not a boss.
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Thanksgiving and Christmas day were honestly the best days to work, because you get paid extra per hour, there aren't as many customers, you get off early enough to spend time with family or friends if you want, and people usually tip well because they feel bad that you have to work. I volunteered to work these days when I worked for Starbucks.
Coloring books, comic and Hello Kitty? Really? How old are your workers?
Now this is a manager who understands. Just because it's not within your power to give us the raises we want, doesn't mean you can't do something to make people feel special!
Someone with a heart! Bet everyone was overjoyed! I work in a different field and also work every holiday. For Thanksgiving, Christmas and New Year we made a grazing table with festive grab and go snacks so no one went hungry for the long shifts. And I cook and bake and always bring in little extras to let them know they are appreciated.
Ah yes a cup, a little kid's coloring book, and a cheap pack of off brand crayons. And potentially a dollar store toy. That totally makes up for having to work a holiday. /S
Maybe instead of bags a 50 visa gift card or oaid day off for covering a holiday??
I clicked through and it was a customer not a boss.
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...how come I don't believe these coloring books and Starbucks drinks went to baristas? Why would they want you to give them coffee?
Truth
Somebody Backed Into Our Window On Friday, And This Was Presented To Us Today. Sometimes Work Is Okay
Also This
Starbucks: We Are Forced To Raise Prices Due To Inflation And Supply-Chain Issues. Also Starbucks: Our Profit Just Went Up 31% And We Gave Our CEO A 39% Raise To $20.4 Million
Some People Live In The Purge
Telling Customers We're Out Of Product
Again? What Is This?!
Somebody Literally Set Our Store On Fire Sunday And My Coworkers And I Didn’t Know What To Do So We Just Kept Making Drinks
Walked Into My Store And Burst Into Laughter. Gotta Love These Shortages
Me Watching Karen’s Card Get Declined
*sputters, red in the face* "I have MONEY in there!!!!! Try it again" *still declines* *unintelligible frustration noises* *fishes around in purse for other card to use* *finally clears* Whew.
It’s Happening
Some Whiteout Poetry Dedicated To Being A Partner
This Is Just… A Lot
Good costumer, actually. I would love all my clients having so clear ideas.
Find A Lizard?
These aren't actual orders the baristas just find a mantis and catch it with a cup and think"you know what would be funny"
It’s Starting To Get To Me
I'm more concerned about the fact that the little hovering dog has casts on both of it's front legs.
The Bucks Be Draining Yo
100% - i don't get how people workout, go out to eat, or do anything after work
the motivation and will to live parts really got me also they only have tears
The Life Of An Opener
They do that every where lol At my shop they’ll be knocking at the door *mystified* that they can’t get in at five-to. It’s ok, they’re cute.
I Am So Tired
Dead Inside
60 Frappuccinos With No Tip… $279
Water And Whip No
Note: this post originally had 88 images. It’s been shortened to the top 35 images based on user votes.
I blame Starbucks management for not setting limits on insane orders
Customers can be hard work, but most of this is an issue with Starbucks as a company. People order complicated drinks and 50 boxes for 5am because they are told by Starbucks that this is reasonable and ok.
I'm not a coffee drinker and I will never understand the assholes who put in such ridiculous orders. If you order coffee like this, you are an a*****e. If you bring your own sticker, you are an a*****e. If you berate people in the service industry, you are an a*****e. Starbucks shouldn't have to set limits, people should just stop being assholes.
So if you bring in a preprinted sticker to make an order easier and quicker to make, you're an ahole?? Foh with that ignorance. They could be hearing impaired, or have another disability, or, in that case, just be a more complex order. Stop being a fn d*ck for no reason.
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I can't ever be mean to my baristas they give me the juice of life and it's the best part of my day. They are the bringers of joy and all things wonderful.
Unless I'm a passenger in someone's vehicle who wants to swing by the Starbucks drive-thru, I never go there. I swear some people put in such pretentious coffee orders just because they can get away with it and they're borderline sadists.
Treat others as you would want to be treated. If you don't have something nice to say don't say anything at all. Simple words to live by. People are so entitled that respect for others is impossible you literally have to go out of your way to be so toxic.
This is what we need in the world. Thank you for posting this.
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A coffee is a coffee. When you start to put anything in it is something else.
Pretty much, i only put like 10% of the cup milk, to protect my stomach
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Starbucks coffee is vile. People who drink it have no clue how real coffee tastes.
This article is poorly titled. It's just a bunch of memes you pulled into an article to get views. :(
The biggest problem with Starbucks is that their POS system doesn’t allow you to leave a tip on a card so you have to bring cash. It’s extremely frustrating and inconvenient. Customers and employees have complained about it for years but SB refuses to change or fix it.
Get OUT of this horrible 'tipping' culture. It is like third work countries. Pay the staff a decent wage. We only pay tip her for service above and beyond the call of duty. And when the staff are well paid the service is far better, the staff happier and the customers happier,
I personaly don't see a problem with #26... When you know your order Is complicated, or you have comunication issues, why not print your order upfront and avoid misunderstanding?
Stop writing my name wrong on purpose then. You can't expect people to treat you with kindness and glorifying praise when you purposely write names wrong. That fad is over. No one thinks it's funny or quirky anymore. And no, I'd never treat a person working in this business bad, but this grinds my gears
If you want a complicated drink invest in a coffee maker, and blender to do this yourself.
These seem mostly like a problem with the employees judging the customers... if you want a water with raw cocoa beans and vanilla extract, that's the customer's choice. If the customer is rude to me, you may just be having a bad day and I will let it go once or twice. If I choose to work on a holiday, that's on ME, and it sucks but it pays. If you want to try and make a complicated drink order for your social media clout while filming me, you will get a water or something like your order(but not really)
It's been several years since I've set a foot in a Starbucks, but are there really people who make such orders or is it a big "joke"? There are requests so crazy they could kill you just reading them...
When I first started seeing those, I assumed it was some sort of prank so they can take a picture of it and post it on social. Though it's not that funny and it's now been done over and over. I'd still rather believe these people are astoundingly lacking in creativity than believe someone actually drank one of those, though.
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Someday I wanna be a Starbucks barista JUST so I can call out a Karen’s actual name, then the CUP says “Karen” or “douchebag”
If I’m paying $8 for a cup of coffee I deserve to have it the way I enjoy it. Just don’t be rude and learn how to efficiently order, be nice, and tip generously.
The problem is 'the customer is always right,' policy. I worked at a Starbucks for a few years and a Perkins for ten. Whenever I followed Perkins policy and tried to handle something - the manager above me would go and undo it. Over the years I fed people who came in drunk, stole food, drank in the restaurant, shouted racial slurs at others, came in shirtless, called in and demanded reservations (it said in the book we DIDN'T do this). If you let them run all over you - they fuckn run all over you.
I blame Starbucks management for not setting limits on insane orders
Customers can be hard work, but most of this is an issue with Starbucks as a company. People order complicated drinks and 50 boxes for 5am because they are told by Starbucks that this is reasonable and ok.
I'm not a coffee drinker and I will never understand the assholes who put in such ridiculous orders. If you order coffee like this, you are an a*****e. If you bring your own sticker, you are an a*****e. If you berate people in the service industry, you are an a*****e. Starbucks shouldn't have to set limits, people should just stop being assholes.
So if you bring in a preprinted sticker to make an order easier and quicker to make, you're an ahole?? Foh with that ignorance. They could be hearing impaired, or have another disability, or, in that case, just be a more complex order. Stop being a fn d*ck for no reason.
Load More Replies... I can't ever be mean to my baristas they give me the juice of life and it's the best part of my day. They are the bringers of joy and all things wonderful.
Unless I'm a passenger in someone's vehicle who wants to swing by the Starbucks drive-thru, I never go there. I swear some people put in such pretentious coffee orders just because they can get away with it and they're borderline sadists.
Treat others as you would want to be treated. If you don't have something nice to say don't say anything at all. Simple words to live by. People are so entitled that respect for others is impossible you literally have to go out of your way to be so toxic.
This is what we need in the world. Thank you for posting this.
Load More Replies... A coffee is a coffee. When you start to put anything in it is something else.
Pretty much, i only put like 10% of the cup milk, to protect my stomach
Load More Replies... Starbucks coffee is vile. People who drink it have no clue how real coffee tastes.
This article is poorly titled. It's just a bunch of memes you pulled into an article to get views. :(
The biggest problem with Starbucks is that their POS system doesn’t allow you to leave a tip on a card so you have to bring cash. It’s extremely frustrating and inconvenient. Customers and employees have complained about it for years but SB refuses to change or fix it.
Get OUT of this horrible 'tipping' culture. It is like third work countries. Pay the staff a decent wage. We only pay tip her for service above and beyond the call of duty. And when the staff are well paid the service is far better, the staff happier and the customers happier,
I personaly don't see a problem with #26... When you know your order Is complicated, or you have comunication issues, why not print your order upfront and avoid misunderstanding?
Stop writing my name wrong on purpose then. You can't expect people to treat you with kindness and glorifying praise when you purposely write names wrong. That fad is over. No one thinks it's funny or quirky anymore. And no, I'd never treat a person working in this business bad, but this grinds my gears
If you want a complicated drink invest in a coffee maker, and blender to do this yourself.
These seem mostly like a problem with the employees judging the customers... if you want a water with raw cocoa beans and vanilla extract, that's the customer's choice. If the customer is rude to me, you may just be having a bad day and I will let it go once or twice. If I choose to work on a holiday, that's on ME, and it sucks but it pays. If you want to try and make a complicated drink order for your social media clout while filming me, you will get a water or something like your order(but not really)
It's been several years since I've set a foot in a Starbucks, but are there really people who make such orders or is it a big "joke"? There are requests so crazy they could kill you just reading them...
When I first started seeing those, I assumed it was some sort of prank so they can take a picture of it and post it on social. Though it's not that funny and it's now been done over and over. I'd still rather believe these people are astoundingly lacking in creativity than believe someone actually drank one of those, though.
Load More Replies... Someday I wanna be a Starbucks barista JUST so I can call out a Karen’s actual name, then the CUP says “Karen” or “douchebag”
If I’m paying $8 for a cup of coffee I deserve to have it the way I enjoy it. Just don’t be rude and learn how to efficiently order, be nice, and tip generously.
The problem is 'the customer is always right,' policy. I worked at a Starbucks for a few years and a Perkins for ten. Whenever I followed Perkins policy and tried to handle something - the manager above me would go and undo it. Over the years I fed people who came in drunk, stole food, drank in the restaurant, shouted racial slurs at others, came in shirtless, called in and demanded reservations (it said in the book we DIDN'T do this). If you let them run all over you - they fuckn run all over you.
