Working in retail, restaurants, hospitality, and the like is always… definitely… something.

Besides the long work hours, the tedious duties, and the very often inadequate pay, there’s all these clients to deal with, and not all of them are pleasant and civilized. That’s not say they’re the polar opposite, necessarily, but they are surely far far away from what makes a 5-star client because of their aggression or awkwardness or just flat-out bizarreness.

Image credits: TheBlackNerd

Whatever the case may be, there are loads of stories of less-than-favorable clients from people working in these industries, and one former Starbucks barista has sparked a bit of a story-fest with his tweet recalling a customer interaction that still haunts him to this day.

More Info: Twitter

#1

Haunting-Customer-Interactions-Retail-Stories-Twitter

ashughes317 Report

Space Whale
Community Member
6 months ago

Wow

View More Replies...
View more comments
#2

Haunting-Customer-Interactions-Retail-Stories-Twitter

@Stoutwalker Report

Space Whale
Community Member
6 months ago (edited)

I read the last bit first and I am 𝓼𝓵𝓲𝓰𝓱𝓽𝓵𝔂 disappointed

View More Replies...
View more comments
#3

Haunting-Customer-Interactions-Retail-Stories-Twitter

jacieb Report

MyOpinionHasBeenServed
Community Member
6 months ago

This isn't weird at all.... just sweet and sad.

View More Replies...
View more comments

Writer, reviewer, and host of the @LowStakesShow, Terence Wiggins, also known as The Black Nerd, went to Twitter to share an interaction with a customer he won’t forget anytime soon because of how haunting it was.

Back when he was working at Starbucks, one day he was cleaning the restrooms and knocked on the women’s restroom door to check if anyone was inside. Lo and behold, there was, but instead of casually saying it’s occupied or something among those lines, he got a very angry “WHO IS IT?”

He also asked folks who worked similar jobs to share their haunting conversations with clients. And boy, did Twitter deliver!

#4

Haunting-Customer-Interactions-Retail-Stories-Twitter

willsmith Report

Gaby Almodovar
Community Member
6 months ago

Speaking from experience....

View More Replies...
View more comments
#5

Haunting-Customer-Interactions-Retail-Stories-Twitter

SuprasternalN Report

KitFrey
Community Member
6 months ago

Wow I wouldn't have been able to hold the laugh that long!

View More Replies...
View more comments
#6

Haunting-Customer-Interactions-Retail-Stories-Twitter

marina_wert Report

Nathaniel
Community Member
6 months ago

Not that I am defending this man, but it is some kind of stupid to bring your wife and your mistress to the same places. Keep everything separate.

View More Replies...
View more comments

“I usually check my Facebook Memories first thing in the morning and I'm constantly reminded of the years I spent working at Starbucks,” Terence explained the origins of his tweet in an interview with Bored Panda. “I don't remember which memory made me ask the question but I'm sure it was something bad.”

Needless to say, when the tweet started racking up likes left and right, Terence was very surprised when the counter nearly reached 10,000 for both quoted tweets and likes. While he does have a modest follower base, the tweet went beyond the usual metric.

“It just exploded and I started seeing replies and quote-tweets from celebrities,” elaborated Terence.

#7

Haunting-Customer-Interactions-Retail-Stories-Twitter

soupness Report

Space Whale
Community Member
6 months ago

Awww. This was nice

View More Replies...
View more comments
#8

Haunting-Customer-Interactions-Retail-Stories-Twitter

MeggieSueWrites Report

Nathaniel Nganga
Community Member
6 months ago

damn anger issues

View More Replies...
View more comments
#9

Haunting-Customer-Interactions-Retail-Stories-Twitter

Capn_Midnight Report

MyOpinionHasBeenServed
Community Member
6 months ago

Yeah... You possibly dodged something bad there.

View More Replies...
View more comments
#10

Haunting-Customer-Interactions-Retail-Stories-Twitter

Nod_Hero Report

Space Whale
Community Member
6 months ago

That is not ok

View More Replies...
View more comments

Stories from workers in retail, restaurants, and the like often circle around customers from hell as most of these places are very accessible to anyone and so the chances of running into a difficult clientele are high. But that’s not the only reason, as explained Terence:

“I think there's a certain type of person who views customer service workers as less-than or someone that they can boss around without any consequences. It's really not most customers, 90% of customers are fine but there's a 10% that have a brain that's a jar full of angry bees and they have to let it out on someone who can't do anything about it.”

#11

Haunting-Customer-Interactions-Retail-Stories-Twitter

areawomanofnoc1 Report

real_izuku
Community Member
6 months ago (edited)

Little game of tug of war.

View More Replies...
View more comments
#12

Haunting-Customer-Interactions-Retail-Stories-Twitter

SherifEmad_ Report

El muerto
Community Member
6 months ago

and at that day the pyramids became very sad

View More Replies...
View more comments
#13

Haunting-Customer-Interactions-Retail-Stories-Twitter

PatJMcCall Report

El muerto
Community Member
6 months ago

next time jesus comes around, he will turn chicken into cheese...and sprite to tequila

View More Replies...
View more comments
#14

Haunting-Customer-Interactions-Retail-Stories-Twitter

AntlerWeasel Report

henry weston
Community Member
6 months ago

oh no! thats really sad

View more comments
#15

Haunting-Customer-Interactions-Retail-Stories-Twitter

AhmadChildress Report

Nathaniel
Community Member
6 months ago

Slick!

View More Replies...
View more comments

As mentioned previously, Terence’s tweet inspired quite a lot of people to share their experiences.

These included everything from exposing mistresses to customers discussing wounds to elderly people shouting gun violence hypotheticals.

And then there was this 6-tweet story by a guy who used to work at a Taco Bell and had a client who was described as a satanic cowboy who took half his order before storming off, then returning after about 20 minutes, getting upset about his other half of the order, which he wrongly remembered, and then chanting in Spanish, while his bodyguard counter-chanted something as well. That one also received over 8,000 likes.

#16

Haunting-Customer-Interactions-Retail-Stories-Twitter

DiscoPopeGaming Report

R Carson
Community Member
6 months ago

She was

View More Replies...
View more comments
#17

Haunting-Customer-Interactions-Retail-Stories-Twitter

Its_Juliiiiii Report

E B
Community Member
6 months ago

Yankee Candle has the same problem.

View More Replies...
View more comments
#18

Haunting-Customer-Interactions-Retail-Stories-Twitter

demonchick25 Report

El muerto
Community Member
6 months ago

I always get a little irritable when possessed

View More Replies...
View more comments
#19

Haunting-Customer-Interactions-Retail-Stories-Twitter

ElliotBaggott Report

sofacushionfort
Community Member
6 months ago

He must have had an X to grind

Nikole
Community Member
6 months ago

Oh... my... I bow to you.

Load More Replies...
El muerto
Community Member
6 months ago

I get it. is important to carry change when you are expanding the borders of the Empire

Bacony Cakes
Community Member
6 months ago

gotta bribe asterix and obelix to not punch you into the bottom of a commercial airliner

Load More Replies...
Kevin Felton
Community Member
6 months ago

He was trying to pay the chariot driver

James Tomlinson
Community Member
6 months ago

He needed to be decimated

Delboy
Community Member
6 months ago

Why is this not the top comment... I came here to say the same

Load More Replies...
Valerie Smart
Community Member
6 months ago (edited)

Had a guy literally dance into store than got attitude when asked to see his ID for tobacco purchase telling us that when we scan his ID his insurance company will be notified that he’s a smoker 🙄 then proceeds to dance outta store . Like wtf is my life right now 😳

Timmy Pillinger
Community Member
6 months ago

This could actually have been me.

olx
Community Member
6 months ago

so what was the contextt

Load More Replies...
Ellie Rosser
Community Member
6 months ago

Did you give him two Vs?

Phyzzi
Community Member
6 months ago

No, he probably needed smaller change if it was really an emergency, so he could set up an IV

Load More Replies...
MyOpinionHasBeenServed
Community Member
6 months ago

To-ga To-ga To-ga

Robin Woordes
Community Member
6 months ago

I still want to do this someday, but then just ask 'what year is it?' and run away terrified mumbling 'f**k, the worst of ages'

Eva
Community Member
6 months ago

omg Camp Jupiter?

fandomprincess (any pronouns)
Community Member
6 months ago

It's Jason lmao

Load More Replies...
Robert T
Community Member
6 months ago

Needed change for the parking meter for his chariot of course.

Rachel Malkoski
Community Member
6 months ago

As someone who does historical reenactment, I have gone into all sorts of stores, gas stations etc. While in full regalia.

Spring Fisk
Community Member
6 months ago

Doctor Who?

CL Rowan
Community Member
6 months ago

Was Dr Who filming in the area?

Mark Buckrell
Community Member
3 months ago

This would have been funnier if it were a hundred.

Archy Leas
Community Member
6 months ago

He could have been a historical reenactor. Imagine going into a grocery store in full Tudor costume and looking for turkey legs..( the feast was late and we were hungry, wanted to stay in costume but needed to keep to the feast menu)

Thomas Turnbull
Community Member
6 months ago

Probably for car (or chariot) parking

Melvetta Bowles
Community Member
6 months ago

Should had look out the door, answer was have been answer

Max L.
Community Member
6 months ago (edited)

Rome ? Photo with tourists, he was out of change.

Celtic Pirate Queen
Community Member
6 months ago

Hi chariot was double parked?

backatya
Community Member
6 months ago

he had to pay his Uber

Amaranthim Talon
Community Member
6 months ago

Did you give him a high V?

Will Lanni
Community Member
6 months ago

"Have you seen a pack of trojans?" "Just ran out."

Antonio Toro
Community Member
6 months ago (edited)

In the 40's, Victor Marure and a few extras wearing Roman soldier costumes, asked a waitress "Do you serve men in uniform?"

Lizzard
Community Member
6 months ago

He had to pay the admission to the community bath, duh!

Turtle42
Community Member
6 months ago

Trojans break under pressure

Stannous Flouride
Community Member
6 months ago

"Would you like a vee and five eyes?"

Rose Toland
Community Member
6 months ago

He sounds like a scadian or reanactor

Rose Toland
Community Member
6 months ago

Sounds like a scadian or reanactor

Gene Jordan
Community Member
6 months ago

But was he also wearing a modern watch?

Helmut Kok
Community Member
6 months ago

not a X'er ?

/bored_as_heck/
Community Member
6 months ago

Give him 5

Natalie Doran
Community Member
6 months ago

I had to go buy butter as those cooking had run out during a re enactment event, which was at a castle in a small town. Couldn't be bothered to change out of my kit so I just wandered down to the super market in full 15th C clothing. Had to do the same at a different event when my air bed sprung an irreparable leak.

Crispy Toast
Community Member
6 months ago

I've gone to stores in medieval reenactment gear. You definitely get looks!

ohjojo (me/mine)
Community Member
6 months ago

Did he want two V's

Pamela Blue
Community Member
6 months ago

...snort! Another visual that made me spit my drink onto my keyboard.

Cj Villanueva
Community Member
6 months ago

Decimation...

The Truth Behind The Myth Luna Lightning
Community Member
6 months ago

I bet he was practicing for a Mr.Beast video

DruidsRock 2025
Community Member
6 months ago

Or where he kept it 😉

Rebecca Ashley Tseng
Community Member
6 months ago

I would’ve said sure and counted out the change like: I. II. III. IV. V. And so on

Priscilla Wagner
Community Member
6 months ago

How did you know it was historically accurate??

O'Dessa Bourque
Community Member
6 months ago

It might have been for a frat scavenger hunt.

L.a. Williams
Community Member
6 months ago

His girlfriend loved the outfit.

Jody Penner
Community Member
6 months ago

I read that as 'he had a huge rash'. lol

William Stevenson
Community Member
6 months ago

I can give you II V's

Owen Thompson
Community Member
6 months ago

He needed 30 pieces of silver to pay a guy for a thing!

Ben Steinberg
Community Member
6 months ago

So you gave him 2 V's?

Marco Conti
Community Member
6 months ago

He was confused. Centurion is 100, not 10 (I know, they commanded less than 100 soldiers, 80 to be precise, take a joke for once classical historians)

Precious BS
Community Member
6 months ago

He needed some Trojans?

Insert Generic Username
Community Member
6 months ago (edited)

He was just Roman around town.

Samantha Melnychuk
Community Member
6 months ago

The Sabine women wouldn't give change

Trevor Phillips
Community Member
6 months ago

Might had to be in an X rated movie.

Seanette Blaylock
Community Member
6 months ago

Chariot's parking meter about to expire?

Sefra Wilson
Community Member
6 months ago

🤣😂 maybe he was a stripper and needed 1 $ for change

View More Replies...
View more comments
See Also on Bored Panda
#20

Haunting-Customer-Interactions-Retail-Stories-Twitter

InterKen Report

E B
Community Member
6 months ago

In the USA, the answer is yes.

View More Replies...
View more comments

Now, in some cases these difficult customers might just have interesting personality quirks or could just be tired, but in other cases they could also be inherently angry, sad or straight up weird if they act that way in public. So, we asked Terence what his take on this was, and he had this to say:

“I think it could be both. There's harmless people who have weird personality quirks or are tired or some such thing and they will definitely say something weird that'll stick with you. On the other hand, there are people who have some inherent anger or sadness that they've decided to take out on other people and that other person is usually an employee getting paid minimum wage and can't possibly fight back.”

#21

Haunting-Customer-Interactions-Retail-Stories-Twitter

hacks4pancakes Report

HarriMissesScotland
Community Member
6 months ago

Self-entitled moron.

View More Replies...
View more comments
#22

Haunting-Customer-Interactions-Retail-Stories-Twitter

__Harlow___ Report

Space Whale
Community Member
6 months ago (edited)

Where is the second part of the post?

View More Replies...
View more comments
#23

Haunting-Customer-Interactions-Retail-Stories-Twitter

jesserca Report

henry weston
Community Member
6 months ago

thats not good... hope it ended well.

View More Replies...
View more comments
#24

Haunting-Customer-Interactions-Retail-Stories-Twitter

MsSarahGuzzardo Report

E B
Community Member
6 months ago

Yeah, corporate apparently has no idea what customers actually want.

View More Replies...
View more comments
#25

Haunting-Customer-Interactions-Retail-Stories-Twitter

ElisabethRappe Report

E B
Community Member
6 months ago

Cow squeezings, ma'am!

View More Replies...
View more comments

OK, PSA time.

“Employees are people. They have about as much power in the situation as you do and unless the employee is being an a-hole for no reason, just cool your jets about small things. Your food or drink will eventually get made, you'll eventually get that product you want, there's no such thing as the mythical ‘back room’ where we're just hiding products from customers,” said Terence.

If anything, be kind to your waiters, store clerks and everyone else who makes your life easier.

You can check out everything we talked about in context here, and you can also take a look at Terence’s socials like his Twitter account and his Low Stakes Show podcast as well as his Ko-Fi shop.

#26

Haunting-Customer-Interactions-Retail-Stories-Twitter

sacha_coward Report

Moezzzz
Community Member
6 months ago

Yes, because everyone knows that gay equals pedophilia. (My eyes cannot roll far enough into my head for this train of reasoning....)

View More Replies...
View more comments
#27

Haunting-Customer-Interactions-Retail-Stories-Twitter

keitichandesu Report

gayFrog
Community Member
6 months ago

entitled parents much?

View More Replies...
View more comments
#28

Haunting-Customer-Interactions-Retail-Stories-Twitter

csbhock Report

Red Ruffensor
Community Member
6 months ago

Wow, what an a s s h o l e!

View More Replies...
View more comments
#29

Haunting-Customer-Interactions-Retail-Stories-Twitter

Schubear Report

Bedlamite
Community Member
6 months ago

I was in the hospital after appendix surgery, there was another woman in the same room, she was nice enough, but Sunday came around and a whole gaggle of Church ladies came to see her. I was trying (pretending) to sleep until one of them came over to me and laid hands on my head while praying. I'm non-religious, and don't have anything against people who are, but keep your bleeping hands off me. I felt so violated. That was over 25 years ago and I still get pissed when I think about it.

View More Replies...
View more comments
See Also on Bored Panda
#30

Haunting-Customer-Interactions-Retail-Stories-Twitter

mmmbuttery Report

LAS
Community Member
6 months ago

What a c*nt!

View More Replies...
View more comments
#31

Haunting-Customer-Interactions-Retail-Stories-Twitter

cassetteraised Report

Claire Stanfield
Community Member
6 months ago

Had a regular who would send back the first side of fries claiming they were 'greasy'. We prepared another side of fries exactly the same way, and they were fine. Every time.

View More Replies...
View more comments
#32

Haunting-Customer-Interactions-Retail-Stories-Twitter

unabashdeerking Report

Francesca Annoni
Community Member
6 months ago

I worked for years in a shop... an Italian luxury underwear brand.. You don't know how many time we had to tell the customers you must try the bottom piece of underwear and swimwear OVER your own underwear... and sometime I found underwear stained..why try underwear if it's this time of the month? Without your underwear?? It was unbelievable ...and disgusting...

View More Replies...
View more comments
#33

Haunting-Customer-Interactions-Retail-Stories-Twitter

LeelaCorman Report

Space Whale
Community Member
6 months ago

What just happened

View More Replies...
View more comments
#34

Haunting-Customer-Interactions-Retail-Stories-Twitter

WyattTheNerd Report

real_izuku
Community Member
6 months ago

i don't think we have that brand in this store sir

View More Replies...
View more comments
#35

Haunting-Customer-Interactions-Retail-Stories-Twitter

AlexNeedsBraces Report

real_izuku
Community Member
6 months ago

I'm sorry sir, I'm just the delivery driver

View more comments