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Tech Support People Are Sharing The Worst Cases They’ve Seen While On The Job (30 Pics)
There's a subreddit called r/techsupportgore, and its name perfectly describes its content: people who fix computers upload photos of the nightmarish scenarios they find themselves in. From melted extension cords to server rooms that look like a jungle, some of these hardware disasters are so bad, you can't help but feel for the folks who have to fix them. So continue scrolling, check out the pics, and don't be surprised if you cringe to the brink of passing out after only a few of them.
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Ticket Said "Camera Flickers To Fuzzy Brown Image Often"
One of the moderators of the subreddit, Coffeechipmunk, said the most popular posts there are those that depict situations just moments away from exploding. "[It's] very dangerous, but very cool looking. They probably get so big because people post the pics and you think, 'Wow, that's just a bomb at that point,'" they told Bored Panda.
The subreddit was created on the 29th of February, 2012, and since then it has grown into a 427K member-strong community. They aren't interested in trivial things like cracked screens or anything -- just the filthiest, nastiest gore there is. And it doesn't seem that it's drying out, too. Just think of all the people who acquire a new gadget or an appliance and are so eager to use it, they skip the operation manual (myself included).
“The Printer Isn’t Working”
"A lot of the content on the subreddit does rather well, except for people coming for actual tech support, they get redirected to the right subreddit. For actual tech support gore, though, it seems like broken screens and slightly messy wires are the current posts that don't hit too hard," Coffeechipmunk explained.
They think the reason why r/techsupportgore got so popular is quite a simple one: "Honestly... it's very fun," Coffeechipmunk said. "In a time where most of the internet can be incredibly serious and most times saddening or angering, r/techsupportgore is fun because you go on it and you can laugh (and/or cringe) at the crazy posts. Where else can you see a post like, "Wow, these cables really are messy" to, "A lizard fried my motherboard" back to back? I love our growing community. They're a bunch of people that just enjoy tech and to some extent, the worst of it."
End User Had A Heater Next To The PC Which Was Randomly Shutting Off And She Thought She Had Smelled Burning A Couple Of Times. It Is Literally Screaming
If you are, however, afraid that you're gonna end up on this subreddit, there are things you can do to prevent it. There's plenty of information on the internet that you can utilize to become more tech savvy. There are forums, websites, and YouTube channels dedicated to specific fields where you can find comprehensive information on how to reset your iPhone and how to fix a malfunctioning laptop. Heck, if you're feeling really adventurous, you can even learn how to code.
When it comes to technology, the information is out there and it's available. You don't have to study computer science to know this stuff. Like a blacksmith who has an exact feel for how he needs to beat a piece of metal in order to mold it, knowledge and regular use of it will make you better at technology.
I Can't Even...
Hospital Server Room
First Day On Job; Set Up Those 4 Wireless Speakers For You.
And here, dear children, you can see speakers resting in their natural habitat
Told A User To Shutdown Their Virus Infected Computer And Ship It Back And To Label It As Infected. They Did Good
Ancient Temple Of Asus
I Need Somewhere To Set This Candle... Oh Here’s A Good Spot!
"My Fan Was Making Too Much Noise!"
I Should Tell Them It's Not A Touch Screen...
"My PC Shut Off Suddenly And Won't Turn Back On"
Quality Repost Here. (I Assume This Has Been Posted Before)
One Of My Co-Workers Was Eager To Unpack Her New Mouse
“My Space Heater Stopped Working”
Professional Cabling At Pepsi
AT&T Has No Idea Why Their DSL Services Is So Poor. It Must Be My Wires In My House. No I Don't Think So
Someone Unplugged Something And Now The Office Internet Doesn't Work...
Customer Came In With His iPhone, His Glass Cracked, He Thought He Could Peel Off The Glass So He Wouldn't Notice The Crack Anymore
Plugging In Your USB Receiver With A Hammer For That Flush Mounted Look
"It Didn't Plug In, So I Bent The Pins To Make It Fit"
Don't Forget To Tip Your Server
I use to work for the local school district. Custodian not IT. The superintendent who still has his job, is always pushing save money. The saved money goes to the football program, I live in Texas. Well IT said we need a back-up server. Cost$1000, no way to much money. It crashed, cost to try and recover what was stored on it, all students grades, from 1st to 12 grade. $10,000, plus replacing that server and buying a back-up. People don't think.
Could be a unit that's been decommissioned... all those hard drives need degaussing to destroy proprietary information.
I agree... no power in a solid cement floor... should be on a raised floor.
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I see at least 4 RAID arrays that will likely never boot up correctly again... assuming they're low end ones, that's what, US$3500 each, plus around US$200-$250 per drive laying on the floor assuming they're WD Blacks?? (they really should be Reds which would only be about $150 per drive, but you can clearly see the labels)
Server: tips are 25% plus of the order total, you tipped 20% or less, you are a cheapskate, therefore i shall have a tantrum, or a ram-trum..
In my first job we were moving offices. My manager propped a server against a desk leg whilst he moved something. I warned him it was unstable but he told me to mind my own business. A few minutes later there was the inevitable crash. The computer had all the personnel data for their most prestigious client. When we took the hard disk out, it rattled. We rang the disc manufacturer to see if any of the platters could be salvaged. "Hello," we said. "we have this disk from a computer that fell over -" "just reboot and it will be fine," they interrupted. We tried explaining several times more but they thought 'falling over' just meant a software fault. We gave up. "Look the whole PC tipped over - Listen!" we said, shaking the disk at the mouthpiece. (It was F^&*ked)
Agreed. It looks like someone in IT was fired unjustly, and came into the server room with a crowbar or drove in with a forklift..
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$0 They get paid by their employer. If the employee thinks they should make more, get a better paying job. It shouldn't be the customers place to compensate you for what the employer doesn't pay you.
Wrong thread, bro. But just because you brought it up: the whole point of the tipping system is that employers EXPECT their employees to make tips, so they pay them LESS. This is a s****y and abusive system. Some excellent business owners have actually realized this and eliminated tipping at their establishments and paying their employees more. The result is better service, more reliable employees (they don’t leave as often, causing hiring issues), and happier employees. This means happier customers.
Load More Replies...My Friend Drilled Holes In His Mouse To Make It Lighter So It Would Give Him An "Advantage"
My Grandpa Thought His Headphone Jack Was A Screw Hole
Work For Local High School, The Disc Drive Wasn’t Working. Probably Been There Since 2012
When The Acid Kicks In
User "Dropped It Walking To The Car." It Came In The Day After The Super Bowl
"But I Like It This Way, It's Convenient." -My Tech Savvy Aunt
Round 2 Of How Students Treat Their Chromebooks In My School, I Have No Words
“My Flash Drive Won’t Show Up And I’ve Literally Tried Everything!”
Note: this post originally had 53 images. It’s been shortened to the top 30 images based on user votes.
I have such brainfarts sometimes, it hurts. 2 months ago, cable/net guys came to make a set up for a future tv upstairs, and moved the wireless router up etc. So, bunch of cables going into things. My children played around, and accidentally unplugged everything. Enter me, managing to plug all the cables in, except one- going from the tv receiver into oblivion. Rechecked everything, tried every hole, and after 30 mins of despair, decided to call the tech support for advice, knowing in my heart it would turn out to be something incredibly stupid, and preparing for the embarrasment. So I called, explained the situation, revised every cable I already plugged in, and leading to the one I have no idea about. 'So, it goes from the tv receiver, but I don't know where to plug it in, it says HDMI at the end of it', 'Did you manage to find the HDMI port on the tv?', 'No, I don't have a tv here yet... oh my God I knew the answer would be obvious and stupid sorry about this thank you'...
Some people don't need to be allowed to use technology because they don't know how to use it properly. You don't take a hammer or any other tool to devices unless you want to destroy it.
That why there is an owners manual. Am I the only one who reads theirs? For everything from my car to my phone?
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Having an IT tech in the family the most common problems he was called to were, infant or pet had disconnected power OR said infant or pet had urinated on computer.
The younger brother of a friend used to sleepwalk as a kid and he once opened the lid to the record player and, believing he was in the bathroom, proceeded to pee in it.
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Well, at least now I know I'm not the worst when it comes to this kind of stuff 😂
...and then the coffee cup holder on the computer just broke off. They should make them more sturdy.
When working tech support for an online RAM and SSD company, one of my coworkers spoke to someone whose SSD stopped working. Instead of, you know, contacting the FREE tech support, they decided to go to the internet at large. They found a post somewhere (god knows what idiotic corner of the web they scoured) that recommended they put their SSD IN THE OVEN. To be fair, they apparently did get it to work again, but it ran very slowly. Gee, can't imagine WHY. Needless to say, replacement was denied.
To be fair, there are some computer parts that gentle baking may fix - it softens and repairs micro-fractures in solder. SSD is not one of these things.
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Most of theme seems that caused by stupid people and didn't have idea how to fix it
Well, what does this tell us? It tell us that the tech-people that develops both hard and software do not understand how far behind the rest of the common humans are in catching up, evolving and understanding how the tech-people mean things to work. This generation and social gap is the deepest cut that ever have been between them. It excludes the elder generations: pre-1980, and make life difficult for pre-millenniumers, poor people and most people living in developing countries. I was young when the first PCs came. And scared of by a type recorder teacher that know very little about computers, typing lessons in DOS and a hysterical screaming “DON’t press C-A-T!!!” every time the lesson were (thank God!) over. When Windows new graphic platform came I got mesmerised and hooked. Still a noob at age 56 and still fighting to “get it”.
I never thought I'd find tech dramas so funny!!! Thanks everyone, Hilarious :)
Most of the “user error” images are great for story-telling, but the majority of problems with stuff in this industry is the industry itself. Every legitimate criticism of the technology gets blocked by special pleading (a logical fallacy, which, in an industry you’d naively expect to be all about logic, is all too common).
Most of these left me wondering what I'm looking at..call me clueless
Some of these are good arguments for keeping stupid people from breeding.
Does no,one read, or at least glance thru the owners manuals for anything? A lot of these never would have happened with a little prophylactic reading
I have such brainfarts sometimes, it hurts. 2 months ago, cable/net guys came to make a set up for a future tv upstairs, and moved the wireless router up etc. So, bunch of cables going into things. My children played around, and accidentally unplugged everything. Enter me, managing to plug all the cables in, except one- going from the tv receiver into oblivion. Rechecked everything, tried every hole, and after 30 mins of despair, decided to call the tech support for advice, knowing in my heart it would turn out to be something incredibly stupid, and preparing for the embarrasment. So I called, explained the situation, revised every cable I already plugged in, and leading to the one I have no idea about. 'So, it goes from the tv receiver, but I don't know where to plug it in, it says HDMI at the end of it', 'Did you manage to find the HDMI port on the tv?', 'No, I don't have a tv here yet... oh my God I knew the answer would be obvious and stupid sorry about this thank you'...
Some people don't need to be allowed to use technology because they don't know how to use it properly. You don't take a hammer or any other tool to devices unless you want to destroy it.
That why there is an owners manual. Am I the only one who reads theirs? For everything from my car to my phone?
Load More Replies... Having an IT tech in the family the most common problems he was called to were, infant or pet had disconnected power OR said infant or pet had urinated on computer.
The younger brother of a friend used to sleepwalk as a kid and he once opened the lid to the record player and, believing he was in the bathroom, proceeded to pee in it.
Load More Replies... Well, at least now I know I'm not the worst when it comes to this kind of stuff 😂
...and then the coffee cup holder on the computer just broke off. They should make them more sturdy.
When working tech support for an online RAM and SSD company, one of my coworkers spoke to someone whose SSD stopped working. Instead of, you know, contacting the FREE tech support, they decided to go to the internet at large. They found a post somewhere (god knows what idiotic corner of the web they scoured) that recommended they put their SSD IN THE OVEN. To be fair, they apparently did get it to work again, but it ran very slowly. Gee, can't imagine WHY. Needless to say, replacement was denied.
To be fair, there are some computer parts that gentle baking may fix - it softens and repairs micro-fractures in solder. SSD is not one of these things.
Load More Replies... Most of theme seems that caused by stupid people and didn't have idea how to fix it
Well, what does this tell us? It tell us that the tech-people that develops both hard and software do not understand how far behind the rest of the common humans are in catching up, evolving and understanding how the tech-people mean things to work. This generation and social gap is the deepest cut that ever have been between them. It excludes the elder generations: pre-1980, and make life difficult for pre-millenniumers, poor people and most people living in developing countries. I was young when the first PCs came. And scared of by a type recorder teacher that know very little about computers, typing lessons in DOS and a hysterical screaming “DON’t press C-A-T!!!” every time the lesson were (thank God!) over. When Windows new graphic platform came I got mesmerised and hooked. Still a noob at age 56 and still fighting to “get it”.
I never thought I'd find tech dramas so funny!!! Thanks everyone, Hilarious :)
Most of the “user error” images are great for story-telling, but the majority of problems with stuff in this industry is the industry itself. Every legitimate criticism of the technology gets blocked by special pleading (a logical fallacy, which, in an industry you’d naively expect to be all about logic, is all too common).
Most of these left me wondering what I'm looking at..call me clueless
Some of these are good arguments for keeping stupid people from breeding.
Does no,one read, or at least glance thru the owners manuals for anything? A lot of these never would have happened with a little prophylactic reading
