The restaurant industry is saturated. People have plenty of options to choose from and businesses have to compete for every customer. When the fight is this close, something as simple as a negative online review can have serious implications for the future of an establishment. So when someone gives a restaurant a 1-star rating, some of them decide to respond in an attempt to fill everyone in on the big picture and protect their reputation. Or just diss the OP. Takeaway Trauma is an Instagram account that collects these savage replies. Since its launch in September 2020, the fun little project has acquired quite the collection! Here are some of its most popular ones.

#1

We Are An Animal Rehoming Centre

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Alex the awful German
Community Member
5 months ago

how to make a fool of yourself in 1 minute

Art Tomboy
Community Member
5 months ago

Agreed by law

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No you didn't
Community Member
5 months ago

No wonder they are tight on toppings.

Truth Monster
Community Member
5 months ago

Do they rehome pizzas? Because I'd like to adopt one, please

olek olok
Community Member
5 months ago

then what did they eat?!

Vicky Z
Community Member
5 months ago (edited)

How can they mix an animal shelter with a pizza restaurant???

Marcellus the Third
Community Member
5 months ago

But those bunnies were delicious! Even with little topping. Do you do fish too?

That person
Community Member
5 months ago

I loved the birds, though.

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Jazzy Mc. Jaz
Community Member
5 months ago

Haha!

Andrew Gibb
Community Member
5 months ago

it wasn't peperami on the pizza then? 🍕😬

Night Owl
Community Member
5 months ago

Oh, it was peperami. Peperami made with bunny meat

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special universe
Community Member
5 months ago

at least they got a second star

Paradise
Community Member
5 months ago

Explains why they are slow. They're also a vegetarian place so no meat toppings.

Christian Luna
Community Member
5 months ago

DAVE go hide in a bush so the neighbors dont stare at you ya fool

Tiger Pearl
Community Member
5 months ago

Which must be why service is so slow and they are stingy w/ pizza toppings.

Legen ( wait for it ) dary
Community Member
5 months ago

Is Jean a dog or another kind of animal ?

Jigs Gabest
Community Member
5 months ago

hahaha

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Bored Panda got in touch with the person behind Takeaway Trauma and even though they want to remain anonymous, they agreed to tell us more about the project. "I'm a big takeaway fan and found myself going to order a delivery and thought I’d check the reviews of a particular establishment. After checking the good reviews, I thought I better check the bad ones also," the creator of Takeaway Trauma recalled its origins.

"I came across the most hilarious reviews and was genuinely crying with laughter. Without really thinking about it, I screenshotted the reviews just for my own personal use to send to friends, etc. People seemed to find them funny so I thought, let's try and curate these and create a page out of it!"

#2

Taste Is A Covid-19 Symptom

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kasa alex
Community Member
5 months ago

Shoot, imagine getting your COVID diagnosis like this

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#3

Ffs

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Purple light
Community Member
5 months ago

I'm with the owner on this one

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Looking at the images, one can't help but think that people could use a nice gulp of empathy before throwing accusations on the Internet. The creator of Takeaway Trauma shares this belief. "I think people should be more forgiving; people in general are so impatient and want things instantly," they said, adding that we live in a 'now' culture where everyone wants things straight away and wants them to be perfect. "As soon as these high standards aren't met, the natural human reaction is to complain."

"I think a lot of the time, people give too much stick to takeaways, however, with that being said, some of the images of takeaway food I’ve seen really do look awful, so I think you can only really determine it on a case by case basis."

#4

Calzone

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Sabse
Community Member
5 months ago

Bwahahaha You should know what you order.

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#5

Well Mannered Little Boy/Child

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Art Tomboy
Community Member
5 months ago

Hahahahhahahaha

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#6

George Complainer

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Sabse
Community Member
5 months ago

They are right

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When they first started Takeaway Trauma, they would salvage reviews from TripAdvisor, Just Eat, and all of the main takeaway platforms. Now, however, the account has gotten so big that other people send them in. "I think takeaway reviews and takeaway culture will forever be a growing market so I won't be running out of content any time soon."

The numbers agree. In 2019, the global market for online-ordered prepared food delivery was estimated at $94 billion and it is expected to grow at about 9 percent a year, reaching $134.5 billion in 2023.

The submissions that end up in Takeaway Trauma's inbox still have to get manual approval, though. "I only post ones that I find funny," the creator of the account said. "If they don't resonate with me, I don’t think they’ll resonate with other people."

So far, they are not only funny but also are excellent proof that Wendy's PR team definitely has admirers in the corporate world as well.

#7

Yikes

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Beeps
Community Member
5 months ago

Got into academy? Damn that’s gonna be at least another 3-5 years then!

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#8

5 Year Old Refused To Eat It

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Jihan Kim
Community Member
5 months ago

margherita at a fish bar?

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#9

He Went There

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Gurnox
Community Member
5 months ago

Zing!

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#10

Quit Drinking U Can’t Handle It

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Mr Pickles
Community Member
5 months ago

Hello friends, some drunk people are so very mean and stupid, pls don't be like them. Ok bye-bye 💚

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#11

Mind Reading The Stupid

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Al Jones
Community Member
5 months ago

Even if the customer isin the wrong, calling them (or anyone else) stupid isn't okay. Given that kind of response can scare off future customers, it's quite ironic as well.

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#12

Fox

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Premislaus de Colo
Community Member
5 months ago

I love this one - so absolutely absurd :D

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#13

Jane Ur An Ex Employee

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Jihan Kim
Community Member
5 months ago

so this was not a delivery review?

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#14

Jdkdiksjskdidjsjsi

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Saoznei
Community Member
5 months ago

hahahahahahah I absolutely love his tone

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#15

Stop Whingeing

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Owen Salmon2028
Community Member
5 months ago

yeah stop complaining

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#16

Thank Ya Lovey

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Jihan Kim
Community Member
5 months ago

something else looked tasty eh?

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#17

Snowmobile

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Oskar vanZandt
Community Member
5 months ago (edited)

Maybe it's wiser not to order food for delivery in a snow storm...

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#18

Stone Cold

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Jihan Kim
Community Member
5 months ago

these apps should have options to ban customers

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#19

Never Made An Order

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littlesaresare
Community Member
5 months ago

How could they possibly know if someone on a review site has ordered before or not?

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#20

Won’t Even Say Sorry

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Jazzy Mc. Jaz
Community Member
5 months ago

Yup! Gotta keep your lies in order

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#21

If My Pizza Is Bad Quality Why U Keep Ordering

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Jihan Kim
Community Member
5 months ago

blacklisting option required

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#22

Are U Normal?

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Jigs Gabest
Community Member
5 months ago

hahahaha

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#23

Worst Duck Ever

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Z Kalnina
Community Member
5 months ago

It's not even witty. Just punching back.

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#24

Keyboard Warrior

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Kathryn Baylis
Community Member
5 months ago

Well, to be fair, a sign on the front door would’ve helped.

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#25

Must Be From Royal Family

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Jigs Gabest
Community Member
5 months ago

hahaha

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#26

Gone

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Commander OwO
Community Member
5 months ago

??

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#27

Please Don’t Get Angry

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Andrew Gibb
Community Member
5 months ago

just how warm is Luke?

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#28

Lol

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Z Kalnina
Community Member
5 months ago

Wow. I believe Chloe on this one.

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#29

Naughty Delivery Drivers

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Jihan Kim
Community Member
5 months ago

wow... finally some normalcy

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#30

Charred Round The Edge

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Elsker
Community Member
5 months ago

I can see both points here. but maybe just inform people about the best amount of toppings and warning them that you have to overcook if they still want more toppings?

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Note: this post originally had 69 images. It’s been shortened to the top 30 images based on user votes.

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