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Viral Video Captures Landlord Complaining About “Filthy” Apartment When It’s Clearly Spotless
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Viral Video Captures Landlord Complaining About “Filthy” Apartment When It’s Clearly Spotless

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Tenant-landlord relationships can be difficult. Especially if one of them has completely lost their mind.

A few days ago, Twitter user @voteforhani shared a video that shows her landlord complaining about her property being “filthy.” In the clip, which has since been viewed over 750,000 times, she’s pointing to various things in the kitchen, while saying to the tenant: “If you could take some pictures of dirty things.”

Hani explains that she is recording a video and zooming in on anything the landlord highlights.

Gesturing to what appear to be pristine appliances and cupboards, the landlord adds: “All the surfaces need to be clean, and the windows.” It’s a dirty trick, setting the stage for the grand finale — a fat cleaning fee.

Recently, a landlord went viral for all the wrong reasons

“I hate landlords,” Hani captioned the video. “Please watch as mine pretends our absolutely spotless flat is filthy.”

In a follow-up video, the tenant showed off more of the apartment, and it looks as clean as the kitchen. She added: “Everything is immaculate and in full working order! and she had the nerve to say she needs to deduct fees for the place not being clean! who do i write to?! [sic]”

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Hani also explained that: “Last month [the landlord] was asking if we could extend our contract because she didn’t think she would find tenants to keep it as tidy as us.” Which could indicate that her disgust with the “filthy” apartment is just a charade.

So far, it’s unknown how the whole ordeal has unfolded. Bored Panda reached out to Hani for additional comments.

Twitter user Hani shared a video of her landlord investigating her kitchen and criticizing its cleanliness, even though everything was spotless

Image credits: voteforhani

Later, Hani showed the entire apartment

And anyone with a reasonable mind couldn’t find a single problem

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Different governments have created different terms for landlords and tenants, so it’s important for both parties to know what the local rules are.

In New York, for example, rental agreements are required for tenancies that are 12 months or longer. But even though shorter lease terms are not required to be in writing, law firms highly encourage laying down rental agreements in black and white, so that both landlords and tenants have a document to refer to when there’s a disagreement.

“Many landlord-tenant disputes arise because [of] the contract terms,” the attorneys of Shapiro Gettinger Waldinger & Monteleone, LLP explain. “Having the terms written out in detail can help eliminate confusion and keep positive communication between all parties to the agreement.”

“Tenants need to be aware that they can change the terms of the lease before the agreement is final. Terms are always negotiable and can be tailored to specific circumstances for the parties to agree upon.”

Her experience started an important discussion on renters’ rights and predatory landlords

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wynwilliams avatar
Wyn Williams
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I was accused of leaving the place filthy, breaking the toilet and oven so the kitchen had to be replaced etc etc and they even supplied pictures to the insurance company and tried to bill me for thousands as well... unfortunately for them I took HD video of everything including the working unbroken oven and toilet right down to videoing myself walking out the door and posting the keys back through the letter box :) The insurance company made a police complaint for fraud :)

ii_3 avatar
I I
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me and my wife rented an apartment in Malaga a few years back for a week , we cleaned before leaving and i'm glad i did looking at this post , didn't realise they could keep your deposit if they didn't think it was clean enough , we left it as clean as we found it , even replace loo rolls , paper towels and the two bulbs that blew,

loverleezack_1 avatar
Stephanie Hewitt
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm a professional cleaner who often does move out cleans, and this looks like the end result of a professional cleaning. I would refuse to clean that. That looks nothing like even what the acceptable level of mess left behind would be. What a scammer!

dhuyvetterkoen avatar
Joselito El Zapatero
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's not cool to generalise all landlords just because of these things.

zanoni608 avatar
Patti Vance
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

after my son married & they got their house their landlord tried to do the same. helped them by writing letter w/references to laws governing these disputes, highlighting the fact that if landlord is found wrong he has to pay not only court fees but return depost fee in amount of three times as penalty for false accusation. this was in wisconsin.

brendaspagnola avatar
Brenda
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Do your final walk through with the manager or landlord.

laurencaswell4 avatar
Lauren Caswell
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I flatted as a student, we lived in an awful flat but rent was cheap. I mean cold, broken floors, slugs, mice and rats, it was bad. He was trying to sell the house, and would ring just one of us approx 30 mins before he would walk ppl through our house. We had no proper warning. So we all re-keyed the locks on our bedroom doors (already installed but wasn't given keys when we moved in). He hit the roof, sent us a renting rights pamphlet with something circled "tenants cannot deny landlord reasonable access". Luckily the pamphlet had a section on tenant rights, including "landlord must give 48 hours written notice to all tenants prior to inspection/access". So we left it highlighted and open on the table knowing he would end up going in again. We never heard from him again: a lovely lady from his office handled it from there on out, always gave us notice. Man i dont miss those flatting days!

laurencaswell4 avatar
Lauren Caswell
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I must add as a counterpoint: in my flat the previous year the landlord asked if we could make sure it was tidy so he could show ppl thru to let it for the following year. We were all first time flatters (5 of us), so we cleaned that thing so thoroughly. He came to check, stopped in the door, and just said "wow I've never seen this place look so good before". A few hours later (presumably after talking to his wife), he came back with a home baked cake from his wife and gave us $200 each. He said to get it deep cleaned would have been the same (two storey narrow semi detached 1800s place, hadn't been updated inside, but we shampooed the floors, mopped the ceiling, even did the wooden detailing on the bannisters with Q tips)

Load More Replies...
heidihovis1982 avatar
Heidi Gardner
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a similar experience. I think that this type of landlord has never experienced a truly bad tenant… because if they had they would certainly appreciate good ones who maintained the place immaculately and who leave things orderly when moving.

simon_37 avatar
Treessimontrees
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Landlords just assume you don't know your rights. And assume you've had previous bad landlords so them being bad isn't weird. Any wear and tear is normal and a tax deduction (at least in the US/UK). They're just trying to make extra money. When I lease an apartment I own I expect to clean the whole place, have carpets cleaned, and likely re-paint. I don't charge the previous tenant for that. I'd charge them if they had made reckless or careless damage - one tenant had put their foot through a bedroom door. I charged them for the door and paint and my time. I'm not going to charge someone for water spots in the shower!

jamie1707 avatar
jamie1707
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had that happen to me in college. The slum lord I rented from wanted to charge me for a cleaning fee of $100 after half the roof was blown off by a storm. That POS landvampire did this all the time and became rather infamous in a central PA college town.

anetawalter-89 avatar
Annette_
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a very similar experience. I cleaned this damn apartment for 2 days and the owner gave me maybe 1/5 of the deposit back because she saw non-existent dirt, walked on the ground on all fours and counted the holes in the tiles that were already there, etc. She was yelling all the time and also refering on a contract that had expired 2 years earlier. When I was handing over the apartment, I was not alone, there was my fiancé, his brother and my mother, but this bi*ch had fixed amount of money in her wallet that she wanted to give back so she couldn't give us more than she had assumed. So an hour-long argument began. In the end I gave up because it would end up with the police, but I reported her to the tax office :) Just after all of that I understood that she has done the same sh*t with the previous tenents... I hope that the taxes she was owed to the tax office was far much more than she stole from me. Since then I'm happily living in my own apartment.

moconnell avatar
M O'Connell
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

On the flip side of this, during the few years I was a landlord I had tenants shriek at me about not giving them every penny of their deposit back in spite of them ruining the bathroom floor (not using a bath mat, or not closing their shower curtain and the subfloor rotting from the excess moisture), ruining the kitchen floor (they didn't inform me of a leak under the kitchen sink, they just let it drip on the floor for weeks), mice from their child having spilled food on every single surface, and having left literal petrified dog turds embedded in the carpet behind where their sofa had been. The carpet alone was more than half of their deposit. It took 3 weeks to get that house in shape to sell, and I am SO glad I don't have to deal with it anymore.

Load More Replies...
adrianhobbs0 avatar
Adrian
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Play being extremely apologetic and assuring the landlord that you will make every effort to fix every problem. You then whip out your smart phone and ask her to point out the 10 worst offending stains, and carefully take several photos of each one. Then ask her to point out similar places that are satisfactory and photograph them - then act confused and insist she explain the difference. This is just the first Act in a process to avoid paying back the bond, or calling in her nephew the 'pro' cleaner from whom she gets a cut.

dawn_marie_1 avatar
DM
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It’s spotless and also a pretty cool apartment.

julie_rose_translator avatar
Julie C Rose
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sounds like a past landlord of mine. The other flatmate was an ass too, so I always hoped that whoever replaced me would be as shitty as them so that they wouldn’t make an innocent person’s life miserable. Especially given that lockdown happened a few months later and we’re currently in lockdown again now.

ljmul83 avatar
L Mullen
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've rented three times and got my deposit back all three times. All of my landlords were nice and I never gave them any problems.

white_dragon32 avatar
Becky Scherer
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Last landlord before we bought our house wanted us to pay the electric bill....for the work they were doing to update the kitchen AFTER we turned our keys in to him. Thankfully all it took was 'reminding' him that we paid our bill through the date we gave him the keys and he dropped it after that.

armsoftheocean avatar
Franc Esca
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hating landlords in many countries is a national sport, when we know there are disgusting rogue tenants as well. this apartment is beautifully clean, the question is what "power" does the landlord have to deduct fees? When they start doing that a tenant might start deducting from rhe rent to even out what you're stealing from my deposit, thanks. Landlords are just people and were renters once too. They often bluff and tenants sometimes call their bluff

heathervance avatar
AzKhaleesi
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When we bought our house and moved out of our rental I had to use a cleaning service they chose to clean the house and had to have a reciept. Pissed me off because they somehow snuck it into our agreement that somehow I missed. Same with carpet cleaning which is weird because in my state if you live there longer than a year, you don't have to pay for carpet cleaning. Luckily that one I could pick on my own. Read your contracts VERY carefully. Oh and then they replaced the carpets AFTER I was out a few hundred bucks. ridiculous.

jadewilliamson89 avatar
Jade Lynn - Panda's Brat
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My old landlord tried to send me a cleaning invoice when I moved. I didn't pay it. They didn't try to send me a reminder or anything because they knew it was bullshit.

bp_10 avatar
WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Bored Panda 2021: You shouldn't generalize.... ALL LANDLORDS ARE SCUMBAGS!!!

wynwilliams avatar
Wyn Williams
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I was accused of leaving the place filthy, breaking the toilet and oven so the kitchen had to be replaced etc etc and they even supplied pictures to the insurance company and tried to bill me for thousands as well... unfortunately for them I took HD video of everything including the working unbroken oven and toilet right down to videoing myself walking out the door and posting the keys back through the letter box :) The insurance company made a police complaint for fraud :)

ii_3 avatar
I I
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Me and my wife rented an apartment in Malaga a few years back for a week , we cleaned before leaving and i'm glad i did looking at this post , didn't realise they could keep your deposit if they didn't think it was clean enough , we left it as clean as we found it , even replace loo rolls , paper towels and the two bulbs that blew,

loverleezack_1 avatar
Stephanie Hewitt
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I'm a professional cleaner who often does move out cleans, and this looks like the end result of a professional cleaning. I would refuse to clean that. That looks nothing like even what the acceptable level of mess left behind would be. What a scammer!

dhuyvetterkoen avatar
Joselito El Zapatero
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It's not cool to generalise all landlords just because of these things.

zanoni608 avatar
Patti Vance
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

after my son married & they got their house their landlord tried to do the same. helped them by writing letter w/references to laws governing these disputes, highlighting the fact that if landlord is found wrong he has to pay not only court fees but return depost fee in amount of three times as penalty for false accusation. this was in wisconsin.

brendaspagnola avatar
Brenda
Community Member
1 year ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Do your final walk through with the manager or landlord.

laurencaswell4 avatar
Lauren Caswell
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When I flatted as a student, we lived in an awful flat but rent was cheap. I mean cold, broken floors, slugs, mice and rats, it was bad. He was trying to sell the house, and would ring just one of us approx 30 mins before he would walk ppl through our house. We had no proper warning. So we all re-keyed the locks on our bedroom doors (already installed but wasn't given keys when we moved in). He hit the roof, sent us a renting rights pamphlet with something circled "tenants cannot deny landlord reasonable access". Luckily the pamphlet had a section on tenant rights, including "landlord must give 48 hours written notice to all tenants prior to inspection/access". So we left it highlighted and open on the table knowing he would end up going in again. We never heard from him again: a lovely lady from his office handled it from there on out, always gave us notice. Man i dont miss those flatting days!

laurencaswell4 avatar
Lauren Caswell
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I must add as a counterpoint: in my flat the previous year the landlord asked if we could make sure it was tidy so he could show ppl thru to let it for the following year. We were all first time flatters (5 of us), so we cleaned that thing so thoroughly. He came to check, stopped in the door, and just said "wow I've never seen this place look so good before". A few hours later (presumably after talking to his wife), he came back with a home baked cake from his wife and gave us $200 each. He said to get it deep cleaned would have been the same (two storey narrow semi detached 1800s place, hadn't been updated inside, but we shampooed the floors, mopped the ceiling, even did the wooden detailing on the bannisters with Q tips)

Load More Replies...
heidihovis1982 avatar
Heidi Gardner
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a similar experience. I think that this type of landlord has never experienced a truly bad tenant… because if they had they would certainly appreciate good ones who maintained the place immaculately and who leave things orderly when moving.

simon_37 avatar
Treessimontrees
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Landlords just assume you don't know your rights. And assume you've had previous bad landlords so them being bad isn't weird. Any wear and tear is normal and a tax deduction (at least in the US/UK). They're just trying to make extra money. When I lease an apartment I own I expect to clean the whole place, have carpets cleaned, and likely re-paint. I don't charge the previous tenant for that. I'd charge them if they had made reckless or careless damage - one tenant had put their foot through a bedroom door. I charged them for the door and paint and my time. I'm not going to charge someone for water spots in the shower!

jamie1707 avatar
jamie1707
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had that happen to me in college. The slum lord I rented from wanted to charge me for a cleaning fee of $100 after half the roof was blown off by a storm. That POS landvampire did this all the time and became rather infamous in a central PA college town.

anetawalter-89 avatar
Annette_
Community Member
2 years ago (edited) DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I had a very similar experience. I cleaned this damn apartment for 2 days and the owner gave me maybe 1/5 of the deposit back because she saw non-existent dirt, walked on the ground on all fours and counted the holes in the tiles that were already there, etc. She was yelling all the time and also refering on a contract that had expired 2 years earlier. When I was handing over the apartment, I was not alone, there was my fiancé, his brother and my mother, but this bi*ch had fixed amount of money in her wallet that she wanted to give back so she couldn't give us more than she had assumed. So an hour-long argument began. In the end I gave up because it would end up with the police, but I reported her to the tax office :) Just after all of that I understood that she has done the same sh*t with the previous tenents... I hope that the taxes she was owed to the tax office was far much more than she stole from me. Since then I'm happily living in my own apartment.

moconnell avatar
M O'Connell
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

On the flip side of this, during the few years I was a landlord I had tenants shriek at me about not giving them every penny of their deposit back in spite of them ruining the bathroom floor (not using a bath mat, or not closing their shower curtain and the subfloor rotting from the excess moisture), ruining the kitchen floor (they didn't inform me of a leak under the kitchen sink, they just let it drip on the floor for weeks), mice from their child having spilled food on every single surface, and having left literal petrified dog turds embedded in the carpet behind where their sofa had been. The carpet alone was more than half of their deposit. It took 3 weeks to get that house in shape to sell, and I am SO glad I don't have to deal with it anymore.

Load More Replies...
adrianhobbs0 avatar
Adrian
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Play being extremely apologetic and assuring the landlord that you will make every effort to fix every problem. You then whip out your smart phone and ask her to point out the 10 worst offending stains, and carefully take several photos of each one. Then ask her to point out similar places that are satisfactory and photograph them - then act confused and insist she explain the difference. This is just the first Act in a process to avoid paying back the bond, or calling in her nephew the 'pro' cleaner from whom she gets a cut.

dawn_marie_1 avatar
DM
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

It’s spotless and also a pretty cool apartment.

julie_rose_translator avatar
Julie C Rose
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Sounds like a past landlord of mine. The other flatmate was an ass too, so I always hoped that whoever replaced me would be as shitty as them so that they wouldn’t make an innocent person’s life miserable. Especially given that lockdown happened a few months later and we’re currently in lockdown again now.

ljmul83 avatar
L Mullen
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

I've rented three times and got my deposit back all three times. All of my landlords were nice and I never gave them any problems.

white_dragon32 avatar
Becky Scherer
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Last landlord before we bought our house wanted us to pay the electric bill....for the work they were doing to update the kitchen AFTER we turned our keys in to him. Thankfully all it took was 'reminding' him that we paid our bill through the date we gave him the keys and he dropped it after that.

armsoftheocean avatar
Franc Esca
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Hating landlords in many countries is a national sport, when we know there are disgusting rogue tenants as well. this apartment is beautifully clean, the question is what "power" does the landlord have to deduct fees? When they start doing that a tenant might start deducting from rhe rent to even out what you're stealing from my deposit, thanks. Landlords are just people and were renters once too. They often bluff and tenants sometimes call their bluff

heathervance avatar
AzKhaleesi
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

When we bought our house and moved out of our rental I had to use a cleaning service they chose to clean the house and had to have a reciept. Pissed me off because they somehow snuck it into our agreement that somehow I missed. Same with carpet cleaning which is weird because in my state if you live there longer than a year, you don't have to pay for carpet cleaning. Luckily that one I could pick on my own. Read your contracts VERY carefully. Oh and then they replaced the carpets AFTER I was out a few hundred bucks. ridiculous.

jadewilliamson89 avatar
Jade Lynn - Panda's Brat
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

My old landlord tried to send me a cleaning invoice when I moved. I didn't pay it. They didn't try to send me a reminder or anything because they knew it was bullshit.

bp_10 avatar
WilvanderHeijden
Community Member
2 years ago DotsCreated by potrace 1.15, written by Peter Selinger 2001-2017

Bored Panda 2021: You shouldn't generalize.... ALL LANDLORDS ARE SCUMBAGS!!!

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